My Book: User Manual
My Book: User Manual
My Book: User Manual
External Desktop
My Book 3.0
User Manual
WD Service and Support
Should you encounter any problem, please give us an opportunity to address it before returning this
product. Most technical support questions can be answered through our knowledge base or e-mail
support service at support.wdc.com. If the answer is not available or if you prefer, please contact WD
at the best telephone number shown below.
Your product includes 30 days of free telephone support during the warranty period. This 30-day
period starts on the date of your first telephone contact with WD Technical Support. E-mail support
is free for the entire warranty period and our extensive knowledge base is available 24/7. To help us
keep you informed of new features and services, remember to register your product online at https:/
/www.wdc.com/register.
* Toll free number available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy,
Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.
ii
MY BOOK 3.0
USER MANUAL
Table of Contents
WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Accessing Online Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Contacting WD Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
2 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Step 1. Unpacking and Handling the Adapter Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Step 2. Installing the PCIe Adapter Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Step 3. Installing the Adapter Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Step 4. Connecting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Power Adapters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Connection Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
TABLE OF CONTENTS iii
MY BOOK 3.0
USER MANUAL
Kit Contents
Drive Format
Physical Description
WD Product Registration
Tools and Materials (kits with PCIe adapter card)
Kit Contents
Important: For the latest WD product information and news, visit our website at
www.westerndigital.com. For the latest software, firmware, and product documentation and
information, go to http://products.wdc.com/updates
Half-height Bracket
USB 3.0 Micro-B Cable (optional)
Product CD
AC Adapter
The USB 3.0 Micro-B connector is basically a USB 2.0 Micro-B connector with an extension
holding 5 extra pins. The port on the My Book 3.0 is designed for this connector. You can
also use a USB 2.0 cable with the My Book 3.0, but the drive will only operate at USB 2.0
speeds.
The connector at the other end of the cable connects to your computers USB 3.0 port (if
available, e.g., from the PCIe adapter) or any available USB 2.0 port.
Note: For a list of supported USB 3.0 devices for this product, visit
support.wdc.com and search for Knowledge Base Answer ID 3886.
Note: You can connect a USB 2.0 or USB 3.0 cable to a USB 3.0 port on the
adapter card, but a connected USB 2.0 device will only run at USB 2.0
speeds.
Optional Accessories
For information on optional accessories for this product, visit:
US www.shopwd.com or www.wdstore.com
Canada www.shopwd.ca or www.wdstore.ca
Europe www.shopwd.eu or www.wdstore.eu
All others Contact WD Technical Support in your region. For a list of
Technical Support contacts, visit support.wdc.com and see
Knowledge Base Answer ID 1048.
System Requirements
Windows XP
Windows Vista
Windows 7
Available PCIe slot (for kits that include a PCIe adapter card)
Note: Compatibility of the PCIe adapter card may vary depending on your
computers hardware configuration and operating system.
For highest performance and reliability, install the latest updates and service pack (SP). For
Windows, go to the Start menu and select Windows Update.
Drive Format
Your My Book Essential drive is preformatted as a single NTFS partition for compatibility with
all updated Windows operating systems.
Physical Description
Views
Front
Power/Activity LED
Back
Power Button
USB 3.0 Port Kensington Security Slot
Power Button
The My Book 3.0 automatically powers on and off with your computer. The power button
enables you to safely power down and disconnect the unit to avoid data loss or damage:
1. Right-click the Safely Remove Hardware icon in the Windows system tray and
select Safely Remove Hardware. You may hear the drive power down before the
power LED turns off.
2. If the drive is still running, push the power button and hold it for four seconds.
3. If desired, disconnect the drive.
After you power off the drive using the power button:
If it remains connected to your computer, you need to press the power button again
to turn it back on.
If you disconnected the drive after turning it off, when you reconnect it to your
booted-up computer, it automatically powers on.
Power/Activity LED
The power/activity LED is on the lower front panel of the drive. It indicates the drives power
state and activity. The LED indicator functions as shown in the table below.
Appearance Description
On steady Idle
Fast flashing (for approx. 3 times per second) Activity
Slow flashing (approx. every 2.5 second) System standby
Drive Interface
Super-Speed USB (USB 3.0) supports data transfer rates up to 5 Gb/s. The My Book 3.0 is
backward-compatible with USB 2.0 but defaults to USB 2.0 speed of up to 480 Mb/s.
Connection to a USB 1.1 port transfers data at USB 1.1 speed of up to 12 Mb/s).
Kensington Security Slot
For drive security, this drive is equipped with a Kensington security slot, which supports a
standard Kensington security cable (sold separately). For more information on the
Kensington security slot and available products, visit www.kensington.com.
WD Product Registration
Register your WD product to get the latest updates and special offers. You can easily
register your drive online at register.wdc.com.
Getting Started
2
1 This chapter includes the following topics:
2. If AutoRun/AutoPlay is enabled, click WD USB 3-0 Host Driver Setup.exe to start the
installation.
If AutoRun/AutoPlay is not enabled, open (My) Computer, double-click the CD drive,
and then double-click WD USB 3-0 Host Driver Setup.exe to start installation.
GETTING STARTED 6
MY BOOK 3.0
USER MANUAL
GETTING STARTED 7
MY BOOK 3.0
USER MANUAL
6. Specify the desired location for saving the driver files, either by accepting the default or
browsing to the desired folder.
8. Click Install.
The InstallShield Wizard displays the progress bar.
GETTING STARTED 8
MY BOOK 3.0
USER MANUAL
You are now ready to install the PCIe adapter card in your computer.
Do not install the PCIe card in the system while power is still applied. Even if the system is shut
down, many components in the system might still be powered and could cause unexpected
behavior or damage to the card or system. The best way to ensure the power is completely off is to
unplug it from the wall outlet.
GETTING STARTED 9
MY BOOK 3.0
USER MANUAL
6. Depending on your computer design, replace the full-height bracket with the half-height
bracket (in the accessories box), using the existing screws.
7. Firmly insert the adapter card in the PCIe slot and make sure it is seated properly.
Computer frame
Expansion slot
8. Secure the adapter card to the computer by installing the provided screw on the metal
bracket.
9. Replace the system cover.
Power Adapters
Note: The configuration of the power adapter may vary. Depending on your region,
you may need to change the power adapter, as illustrated below.
GETTING STARTED 10
MY BOOK 3.0
USER MANUAL
Connection Steps
To connect the My Book 3.0 drive, follow the steps below:
2
3
Installation is complete! You can start storing data on your My Book 3.0 drive.
GETTING STARTED 11
MY BOOK 3.0
USER MANUAL
Troubleshooting
3
1 If you have problems when installing or using this product, refer to this troubleshooting
section or visit our support website at support.wdc.com and search our knowledge base for
more help.
Q: What happens when a USB 3.0 device is plugged into a USB 2.0 port or hub?
A: USB 3.0 is backward compatible with USB 2.0. When connected to a USB 2.0 port or hub, a USB 3.0
device operates at the USB 2.0.0 full speed of up to 480 Mb/s.
If your system includes a PCIe slot, you can achieve Super-Speed USB transfer rates by installing a USB 3.0
PCIe adapter card. Contact the card manufacturer for installation procedures and more information.
Note: If an additional external drive is connected to the WD product, USB bandwidth is shared and may
affect performance.
A: When copying files between two drives, the transfer speeds are limited to the slower drive. Slow transfer
rates over USB 3.0 may be caused by copying files to or from a lower performance drive.
Q: Why is the drive not recognized under My Computer or on the computer desktop?
A: If your system has a USB 3.0 PCIe adapter card, be sure that its drivers are installed before connecting your
WD USB 3.0 external storage product. The drive is not recognized correctly unless USB 3.0 root hub and
host controller drivers are installed. Contact the adapter card manufacturer for installation procedures. For
more information, please visit support.wdc.com and see Knowledge Base answer ID 3850.
Q: Why won't my computer boot when I connect my USB drive to the computer before booting?
A: Depending on your system configuration, your computer may attempt to boot from your WD USB drive.
Refer to your systems motherboard BIOS setting documentation to disable this feature or visit
support.wdc.com and see Knowledge Base answer ID 1201. For more information about booting from
external drives, refer to your system documentation or contact the system manufacturer.
Q: Does it matter which PCIe slot I install my USB 3.0 PCIe adapter card in?
A: No functional difference exists between installing the USB 3.0 PCIe adapter card in a x1, x4 or x16 slot (each
of which is a different physical size). Some newer systems support PCIe 2.0, which is physically identical to
PCIe 1.0 but provides better performance. Refer to your computer manual to determine whether your
computer supports PCIe 2.0 and which PCIe slots have this capability.
Q: Can I use a USB 2.0 cable to connect the My Book 3.0 drive to my computer?
A: A micro USB 2.0 cable also works with the drive, but the drive will run at USB 2.0 speed.
TROUBLESHOOTING 12
MY BOOK 3.0
USER MANUAL
Regulatory Compliance
Environmental Compliance (China)
Service and Warranty Information
Regulatory Compliance
ICES/NMB-003 Compliance
Cet appareil de la classe B est conforme la norme NMB-003 du Canada.
Safety Compliance
Approved for US and Canada. CAN/CSA-C22.2 No. 60950-1, UL 60950-1: Safety of Information Technology
Equipment. For use only with UL Listed PC.
Approuv pour les Etats-Unis et le Canada. CAN/CSA-C22.2 No. 60950-1 : Sret d'quipement de
technologie de l'information.
This product is intended to be supplied by a listed limited power source, double insulated, or direct plug-in power
unit marked Class 2.
Class B Device 1 Please note that this device has been approved for non-business purposes and may be used in
any environment, including residential areas.
Obtaining Service
WD values your business and always attempts to provide you the very best of service. If this Product requires
maintenance, either contact the dealer from whom you originally purchased the Product or visit our product
support website at support.wdc.com for information on how to obtain service or a Return Material Authorization
(RMA). If it is determined that the Product may be defective, you will be given an RMA number and instructions
for Product return. An unauthorized return (i.e., one for which an RMA number has not been issued) will be
returned to you at your expense. Authorized returns must be shipped in an approved shipping container, prepaid
and insured, to the address provided on your return paperwork. Your original box and packaging materials
should be kept for storing or shipping your WD product. To conclusively establish the period of warranty, check
the warranty expiration (serial number required) via support.wdc.com. WD shall have no liability for lost data
regardless of the cause, recovery of lost data, or data contained in any Product placed in its possession.
Limited Warranty
WD warrants that the Product, in the course of its normal use, will for the term defined below, be free from
defects in material and workmanship and will conform to WDs specification therefor. The term of your limited
warranty depends on the country in which your Product was purchased. The term of your limited warranty is for
2 years in the North, South and Central America region, 2 years in the Europe, the Middle East and Africa region,
and 2 years in the Asia Pacific region, unless otherwise required by law. The term of your limited warranty period
shall commence on the purchase date appearing on your purchase receipt. WD shall have no liability for any
Product returned if WD determines that the Product was stolen from WD or that the asserted defect a) is not
present, b) cannot reasonably be rectified because of damage occurring before WD receives the Product, or c) is
attributable to misuse, improper installation, alteration (including removing or obliterating labels and opening or
removing external enclosures, unless the product is on the list of limited user-serviceable products and the
specific alteration is within the scope of the applicable instructions, as found at support.wdc.com), accident or
mishandling while in the possession of someone other than WD. Subject to the limitations specified above, your
sole and exclusive warranty shall be, during the period of warranty specified above and at WDs option, the repair
or replacement of the Product.
The foregoing limited warranty is WDs sole warranty and is applicable only to products sold as new. The
remedies provided herein are in lieu of a) any and all other remedies and warranties, whether expressed, implied
or statutory, including but not limited to, any implied warranty of merchantability or fitness for a particular
purpose, and b) any and all obligations and liabilities of WD for damages including, but not limited to accidental,
consequential, or special damages, or any financial loss, lost profits or expenses, or lost data arising out of or in
connection with the purchase, use, or performance of the Product, even if WD has been advised of the possibility
of such damages. In the United States, some states do not allow exclusion or limitations of incidental or
consequential damages, so the limitations above may not apply to you. This warranty gives you specific legal
rights, and you may also have other rights which vary from state to state.
Index P
PCIe adapter card 1
A description 3
Adapter card 3 driver 6
handling 6
B installing 9
Box contents 1 PCIe slots 12
Physical description 4
C
Power adapters 10
Cable 2
Power button 5
China RoHS 14
Product registration 5
Compatibility with operating systems 3
Compliance, regulatory 13 R
Connecting the My Book 3.0 10 Registration, online 5
Regulatory compliance 13
E
Requirements, operating systems 3
Environmental compliance, China 14
RoHS 14
F
S
FAQs
Safety compliance 13
computer not booting up 12
Service 14
drive not powering up 12
System compatibility 3
drive not recognized 12
system support of USB 3.0 12 U
transfer speeds 12 Underwriters Laboratories Inc. 13
USB 3.0 device in USB 2.0 port 12 USB 3.0 interface 5
use a USB 2.0 cable 12 USB 3.0 Micro-B cable 2
FCC Class B information 13
Front and back views 4 W
Warranty and service 14
H
Hardware 1
High-speed USB 5
I
ICES/NMB-003 compliance 13
Installing the PCIe adapter card 9
K
Kensington security slot 5
Kit contents 1
L
LED indicator 5
Limited warranty 15
M
My Book 3.0 drive, connecting 10
N
NTFS format 3
O
Operating system requirements 3
INDEX 16
MY BOOK 3.0
USER MANUAL