Yum Yum Cakes
Yum Yum Cakes
Yum Yum Cakes
Business Plan
Contact Information
Yum Yum Cakes
yumyumbakery2014@gmail.com
http://yumyumbakery2014.wix.com/yumyumbakery
355 A San Fernando Street
San Jose, California 95113, United States
Yum Yum Cakes
Table of Contents
Executive Summary .................................................................................................................... 1
Location ................................................................................................................................ 4
Objectives ............................................................................................................................. 5
Competition ....................................................................................................................... 12
Niche ................................................................................................................................... 15
Milestones .......................................................................................................................... 19
Location .............................................................................................................................. 21
ii
Inventory ............................................................................................................................ 27
Suppliers ............................................................................................................................ 27
Budget ................................................................................................................................. 30
iii
Appendix .................................................................................................................................... 42
Budget ................................................................................................................................. 45
iv
Executive Summary
Who We Are
Yum Yum Cakes is a bakery in the downtown region of San Jose, CA; serving the local
student and professional population. Established in June 2014, the business is operating
a storefront as well as a catering kitchen, specializing in event cakes, breakfast and
lunch packages.
The company seeks to expand business by opening a production unit in Alum Rock,
and expand the existing bakery into a Dine-In and Take Out Restaurant.
What We Sell
Yum Yum Cakes offers freshly baked products such as breads, cakes, cookies, cupcakes
and pastries, as well as sandwiches, soups and salads along with beverages.
With the opening of the restaurant, we will be able to offer a full-fledged menu catering
with a variety of cuisines through the day.
Financial Summary
The business was started largely by owners' funds. It plans to fund its expansion
through a loan purchase from Bridge Bank.
The funds are mainly required to open a production unit and expand the existing
bakery into a dine-in and a takeout restaurant.
The initial growth of the bakery from the time of opening till mid-August is positive.
The bakery has seen a lot of storefront customers as well as many catering
opportunities. The business takes a down turn during the next three months but with
the proposed expansion in January 2015, the business will bounce back with stronger
profits and gross margins.
From the graph below, we see that the company is breaking even in FY2015. In FY 2016
and FY2017, there is a sustained Net Profit Margin of 25-35% and revenue is greater
than 1 million.
The company is a traditional bakery, baking a large variety of cakes, cupcakes and
cookies, sized to customer requirements. The bakery specializes in creating and
designing cakes, cupcakes and cookies for various life events as well as corporate
functions. All our products are prepared fresh everyday with locally grown ingredients.
The company is registered as a general partnership with four partners who will be
jointly and severally liable for the debts of the company with their entire property.
Ms. Usha has extensive experience in finance and management and served as a vice
president of finance in Alien foods and also has culinary experience. Ms. Pavithra
brings in culinary experience from all around the world with education in the same
field. She has more than ten years of experience and served as executive chef in some
world-renowned restaurants. Ms. Anne Lise brings in marketing and sales experience
and has served as an executive president with Adora Foods. Ms. Arya also brings in
culinary experience with an academic background in culinary field. She has served as a
restaurateur for the past eight years and has experience in world cuisine.
The company plans to expand operations and business by increasing the current
production with a dine in and take out restaurant. This plan covers all aspects with
respect to the expanded business. Current business reports are provided separately.
Management Team
The bakery is owned and managed by four young women who have had previous
experience in the Food Industry.
Head Baker
Helps in advertising and marketing the business
Helps in daily menu decision
Head Cook
Manages Store front
Helps in daily menu decision
Location
Yum Yum Cakes is currently located in A San Fernando Street, San Jose, very close to
universities and businesses. This serves as one of the best location for a bakery as it
attracts a lot young college adults as well as employees from companies around. The
bakery is strategically located, bringing in a lot of tourists who visit museums or attend
events at the nearby arena.
We will convert our existing location to a complete store front as we have identified a
seller for another bakery site where we plan to move our production operations. This
will be our main production unit (PU) for the bakery and for corporate customers.
Mission Statement
To provide our customers with grandmas recipes with a modern twist to satisfy the
taste buds of the previous, current and the future generations with a dash of excellence,
a pinch of quality and a scoop of creativity by a team of passionate individuals.
Vision Statement
To be the best friendly neighborhood bakery with a vision to become the reference for
best cakes around which our neighbors gather to celebrate all their lifetime events or
just in the mood to have a sweet treat.
Objectives
1. To establish a dine-in and a takeout restaurant.
2. To develop a strong presence in the community needed to support sales goals.
3. To develop a full menu by the end of the last quarter.
4. To expand production to increase corporate customer sales.
Our business is operating with existing customer base. We have a brand image in the
local area built over the last few months. We have unique family recipes that
differentiate our products from others.
We bake our own products that assure quality and taste. Our culinary background
covers different regions of world. We have collective industry and culinary experience
of 42 years.
Storefront customers:
Our bakery will focus on breakfast, lunch and snacks serving from a customer base of
local employees, students and arena visitors.
Our brand has become reputed in the local area because of our ability to provide a good
balance between health and taste at reasonable prices. Our expanded business will
continue its commitment to healthy foods, and differentiated products using unique
traditional recipes from around the world.
Marketing Plan
Market Overview
Facts about the Bakery Industry
The bakery industry in the US includes 2,800 commercial bakeries with annual revenue
of $30 billion, along with 6,000 retail bakeries with total annual revenue of $3 billion.
The commercial side of the industry is highly concentrated, with the 50 largest
companies generating 75% of revenue. On the other hand, the retail side is highly
fragmented, with the 50 largest companies generating around 15% of revenue. In the
retail industry, most companies operate just one facility. For companies of all sizes,
profitability is strongly tied to the efficiency of their operations. Large bakeries are able
to reach economies of scale advantages, while small bakeries can compete by offering
specialty goods and offering superior local services.
We will cater to corporate clients within 10-mile radius so we can prepare and deliver
just in time to ensure fresh food.
We will cater to storefront and restaurant customers during normal business hours
offering breakfast, lunch and snacks. We will target employees of businesses and
students of educational centers within a 5-mile radius. We also plan to attract customers
who visit the arena nearby.
Market Trends
Some important trends Yum Yum plans in adopting:
c. Discounted Resale: This is the technique that YYC will be using in case of any
backlogs from its customers through flash sales.
b. Rising Popularity of Par-Baking: This is a way for smaller and specialty bakers like
YYC to cut costs, while still providing fresh baked goods to their customers.
c. Increased Demand for Organic Foods: YYC will be targeting this segment of the
market during their expansion.
d. Shelf Lives Extended: YYC will also try to follow the new packaging techniques to
increase the shelf life of products during their expansion.
Barriers to Grow
a. Volatility of Raw Materials & Energy Costs: YYC faces a challenge in regards to its
futures contracts as there will always be a risk associated with changing prices.
c. Low Demand Growth: As mentioned earlier since there are already quite a few
bakers like YYC there is a very narrow window of growth for YYC.
e. Appealing to Consumer Tastes: YYC will have to regularly conduct market research
in order to appeal to the current consumers tastes.
b. Secure supply contracts for key ingredients: YYC is planning to secure its contracts
for longer durations with wholesalers like Costco for the purchase of the key raw
materials like flour.
c. Close proximity to key markets: YYC is located in proximity of 5 -10 mile radius
from all its customers. YYC will continue to maintain this during their expansion too.
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c. New Ingredients: YYC currently does not use ingredients that are gluten free or
low carb, but is planning to use such products for their new organic product line.
d. Logistics and Service: YYC has also introduced website for customers to order
online.
List of targeted corporate customers for Yum Yum located in 10-mile radius from YYC.
1. Adobe Systems
2. Acer America
3.CBRichard Ellis
4. Colliers International
5. Deloitte
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These are mainly corporate workers and tech savvys who are driven by success and
prestige. They are both Men and Women between ages 20-60 and who have an income
range approximately between $60K - $230K .
Catering Customers:
1. Safeway Market
2. PTAs
3. Party Forever
4. Costco
5. Clover Leaf Bowling
6. Rain Forest Cafe
7. Claim Jumpers
8. Giants Market
Storefront Customers:
We have walk-in customers who just want to enjoy a delicacy. We also have clients
celebrating special occasions like birthday, anniversary, graduation.
Competition
Competition in the local area is somewhat sparse and does not provide nearly the level
of product quality and customer service as YYC. Local customers are looking for a high
quality product. They desire a unique, classy experience.
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Competitive Analysis
Importance
FACTOR Me Strength Weakness Competitor A Competitor B to
Customer
Varies as per
Price customization Affordable - Expensive Moderate 4
of the customer
Since we are a
startup the
selection of
Wide Wide
products are
Selection Limited - selection of selection of 4
limited and it is a
products products
weakness when
compared to the
competitors
13
We are able
They do not They do not
to reach a
require much require much
wide variety
Cost effective of advertising of advertising
of customers
Advertising techniques for - since its a since its a 4
with minimal
advertising well- well-
and cost
established established
effective
business business
techniques
Since we are a
startup we are
Short duration of
yet to be Moderate
Image - the business is a Strong Image 5
registered in the Image
weakness
minds of a lot of
customers
14
Our marketing needs to be aggressive compared to competitors. Social media evens out
marketing reach between competitors.
Niche
Niches for our two primary services are
Storefront Business
Unique recipes
Small joint atmosphere we connect with our clients
15
YumYum Cakes is hoping to be an active part of the community. It should be the place
where people want to go to share nice moments around delicious delicacies. Moreover,
we want our customers to think about our bakery for their lifetime events. Therefore we
need to give our customers the feeling that we are part of their family and their daily
life.
Positioning
Proposed Location
Parking
Pricing
Promotion
To achieve our goals, we need to first get our neighborhood knowing about us. This is
why word of mouth is our primary strategy. To achieve this, we will focus on the
following:
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Corporate Customers
Regular customers will be given one free meal for every ten meals they purchase if they
sign up for our fidelity card
Storefront Customers
Newspapers
Social Media
Local Events
17
Loyalty Rewards
Birthday promotions
Fidelity cards including smartphone support
Occasional special emails to families wishing them on annual recurrence like
birthdays etc.,
Distribution
Sales Forecast
18
Milestones
Milestone Due Date
19
Operating Plan
Business Responsibilities of Proposed Site
The current storefront site in downtown San Jose will expand to include a restaurant.
All baking equipment will be moved to a new production unit (PU) in Alum rock, CA.
We have identified a bakery liquidating its assets and we are buying them and taking
over their lease.
PU will produce all baked and prepared foods for our catering and store front business
including breads, cupcakes, cookies, special order cakes, savory snacks, soups and
spreads. PU also handles procurement and delivery.
Storefront offers dine-in and to-go foods, including baked and prepared foods from PU,
fountain drinks, packaged snacks, bottled beverages, sandwich, salads, freshly brewed
coffee and tea.
Production Overview
Dedicated production unit and common production process for store front and
catering business streamlines process, improves quality and reduces cost
Production capacity doubled with additional equipment
Production Costs
Production amounts vary daily based on storefront and catering business
Store front production varies seasonally and between weekdays and weekends
Catering production based on business volume
Production cost include direct costs such as raw materials and indirect costs such
as packaging, deliver, equipment maintenance, site cleaning etc.
All estimated production costs and volumes are documented in sales forecast
20
Location
Current site is 1800 square feet, to be remodeled to provide a seating area for 30
quests, store front counter, kitchen and storage space
PU is 2300 sq. ft. at with a lease cost of $3450/month
Store front/Restaurant layout PU layout
21
Quality Control
Food Quality
We follow all government regulations for food safety related to production and
handling
Cameras installed in PUs to review production video samples for process
improvement
Pest control procedures reviewed monthly for PU and store front
Cleaning operations daily and sites inspected weekly
All delivery vehicles inspected daily before loading
Equipment Maintenance
Service Quality
22
Customer Service
Customer Service
Food
Corporate Customers
23
Inventory Control
All raw materials procured on need basis with 2 weeks look ahead period
Productions start only 24 hours prior to delivery date
Inventory review every Sunday to ensure sufficient stocking and avoid wastage
due to negligence
All prepared foods that that reach 75% of shelf life are backed up inventory and
sold at 30% discount
If production is complete for cancelled orders, customer is charged
Backed up inventory due to cancelled orders are reused for flash promotions
Business Hours
Production: 5:00 AM to 11:00 AM All days
24
Legal Environment
Licensing
For the storefront, would need to apply for following license and legal forms to be filled
with the governmental agencies.
Building and Construction Permits, City of San Jose, California To allow for remodeling
Zoning permits the space for bakery
25
Work Environment
Zoning Permits
Copyrights/Trademarks
26
Inventory
Inventory
Suppliers
Suppliers
27
Credit Policies
Credit Policies
Financial Plan
Revenue Forecast
Revenue
Catering $270,672 $766,328 $920,000
Direct Cost
Catering $163,664 $234,629 $320,000
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The revenue forecast represents the business scaling up sales quickly in the first few
months as the community recognizes the quality of its products.
In January, we have two milestones to accomplish with the loan provided by Bridge
Bank and therefore we find out revenues go down because of our expansion program.
29
Budget
Budget Table
Operating Expenses
Advertising & Marketing $8,700 $9,996 $15,000
Production Expense $0 $0 $0
30
Building $200,000 $0 $0
Vehicle $22,000 $0 $0
Expenses by Month
The requested loan amount of $130,000 is mainly for expanding the current bakery into
a restaurant and leasing a place for the production unit. Marketing expenses will
increase in January 2015 to announce the opening of the new restaurant. Most expenses
will show increases each year as the business will move from being a bakery into a
restaurant.
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Cash Inflow
% of Sales on Credit 80%
Cash Outflow
% of Purchases on Credit 20%
Loan (Building)
$360,000 $0 $0
Loan at 9.5% interest for 120 mos.
Loan (car)
$20,000 $0 $0
Loan at 5% interest for 60 mos.
The initial investment of $100,000 is provided by the owners. The loan of $400,000 for
the building is taken at 9.5% interest for 120 months from Chase Bank, along with a
vehicle loan of $20,000 at 5% for 60 months.
32
The second phase loan for $130,000 is the amount of loan requested from Bridge Bank at
4.5% interest for the expansion project of the business.
Once the expansion is done, we believe that the business will be funded by its own cash
from operations after the initial phase.
33
Financial Statements
Profit and Loss Statement
Operating Expenses
Advertising & Marketing $8,700 $9,996 $15,000
Production Expense $0 $0 $0
34
Income Taxes $0 $0 $0
35
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Balance Sheet
Balance Sheet
Inventory $0 $0 $0 $0
Total Current
$100,000 $261,582 $451,496 $663,625
Assets
Accumulated
$0 ($12,400) ($24,800) ($37,200)
Depreciation
Total Long-Term
$0 $414,600 $402,200 $389,800
Assets
Short-Term Debt $0 $0 $0 $0
Total Current
$0 $10,462 $12,779 $17,616
Liabilities
37
38
Change in Inventory $0 $0 $0
39
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We see that there will be an improvement in our cash flow. It provides expansion
opportunities and acquire new businesses in future if required.
41