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Old Age Homes in Delhi NCR Rapid Survey PDF

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41

A Rapid Survey

Old Age Homes


in
Delhi & National Capital Region

Findings from a rapid survey

Shelter Programme

Programmes Department
Head Office, New Delhi
Old Age Home in Delhi & NCR

HelpAge India would like to express its gratitude to the following:


Director, Department of Social Welfare, Government of NCT of
Delhi and Managers/Governing Body Members of all listed Old
Age Homes and, most importantly, the residents of homes.

November 2007

HelpAge India Project Team


Shambhu Nath Singh
Project Officer, Old Age Homes
Md. Ashraf Allam
Student Volunteer
Pankaj Mala
Meena Dhyani
Prem Poddar
Dr Harvinder Singh Bakshi
Regional Director, Northern Region

Editing
Tapan K Ghosh
Design & Printing
- Adstrings Advertising Pvt. Ltd.
Produced by:
Programmes Department, Head Office, HelpAge India
C-14, Qutab Institutional Area, New Delhi-110016
Tel.: 91-11-42030445, 41688955-57, Website : www.helpageindia.org
For more informaton contact: shambhu.nath@helpageindia.org
A Rapid Survey

FOREWORD

HelpAge India has been supporting Old Age Homes for several years. In
the past 10-15 years, several new Old Age Homes have sprung up
particularly in bigger cities and towns of India in response to a growing
demand for such institutions. Apart from government sponsored ones there
are a large number of privately run homes which provide certain facilities to
the elderly for a cost or free of charge. However not much is known about
these institutions, or how they function and the constraints and limitations
they face.

This is a pioneering effort to document the facilities and constraints of Old


Age Homes located in and around Delhi. Many lessons have been learned
in the process but perhaps the most important one has been the surprising
difficulty in getting information in this area.

Unlike other institutions like orphanages, for instance, even a rapid survey
of old age homes can pose problems as this is a culturally sensitive part of
the Indian psyche and social milieu. Both management and residents of
homes were rather reticent and information was not easily forthcoming.
While respecting this sensitivity, it is critical to get a grasp of the larger
picture of what is happening before a meaningful intervention can be
planned.

It is proposed to undertake similar documentation of Old Age Homes in


other cities to design a planned response to address the rapid increase in
demand for such facilities for different segments of society. A related issue
being addressed by HelpAge India is the question of minimum standards
in the areas of care giving and elder friendly construction and facilities.

Avenash Datta
Country Head
Programmes & Emergencies

3
Old Age Home in Delhi & NCR

CONTENTS
Foreword

 Characteristics of OAHs 5

 Intake Capacity and Criteria for Admission 6

 Facilities and Services 8

 Building and Aged Friendly Infrastructure 12

 Staff Skills and Qualifications 12

 Characteristics of Residents and Their Problems 13

 Residents Perception of Services 14

 Delhi OAHs: Constraints & Limitations 15

Tables

 OAHs in Delhi & NCR: Summary Details 18

 List of 35 OAHs in Delhi & NCR 21

 OAHs in Delhi & NCR: A Profile 25

4
A Rapid Survey

OLD AGE HOMES IN


DELHI & NATIONAL CAPITAL REGION
SUMMARY OF FINDINGS
A rapid survey was undertaken of Old Age Homes (OAHs) of
Delhi and National Capital Region (NCR) in August-September,
2007. The specific objectives of the rapid survey were:

 To understand the functioning of the old age homes with


regard to service provision

 To identify the critical gaps that would enable smooth


functioning of the old age homes.

CHARACTERISTICS OF OAHS:
The rapid survey was carried out on a number of parameters to
produce baseline information that could be helpful for any future
intervention. A brief summary of this follows:

Year when established


Thirty old age homes were surveyed. It was found that 70 percent
of the homes had been established in the recent period i.e. less
than 10 years back and 15 percent started about 20 years back.
Remaining 15 percent are as old as 50 years.

Nature and ownership of homes


All the thirty homes are residential in nature and 10 percent (3
out of 30) of them are government aided. The majority i.e. 27 homes
do not have such assistance and are entirely (private in nature)
based on private charity. About 7 percent (2 out of 30) homes are
run by the philanthropists, 20 percent (6 out of 30) homes run

5
Old Age Home in Delhi & NCR

and managed by religious societies and remaining 60 percent (18


out of 30) are run by trusts/ NGO associations.

Type of accommodation
Survey data reveals that 20 percent homes have only dormitory
facility with capacity of 4-12 beds. Fortyfive percent have mixed
accomodation dormitary+single/double occupancy and 35 percent
homes have single as well as double bed facility.

Charges for service provision


As regards charges which the elderly have to pay for their stay in
these old age home, 14 homes are providing free services, 10 homes
charge the residents and only 6 homes consider both pay and stay
as well as have some seats reserved quota (about 10 %) for those
who are unable to pay.

INTAKE CAPACITY AND CRITERIA FOR ADMISSION


Capacity and gender criteria
Regarding the capacity of the surveyed old age homes for
accommodating the elderly, 4 homes may be considered large as

6
A Rapid Survey

their intake capacity is between 100 to 150 and remaining can


accommodate from 8 upto 100 residents. With regard to gender
wise norms for accommodating the elderly, it can be noted from
the summary details table (see p.18) only 10 percent or 3 homes
are exclusively for women and remaining 90 percent have no
specific gender criteria for admission.

Admission criteria
All the homes consider minimum age of 60 years but in case of
disability some homes (about 20 percent) are ready to consider
minimum age of 55 years. Economic consideration is the other
criterion considered before admitting elderly resident. In this
regard, managers of 10 homes have reported that they only admit
those who are able to pay the required homes charges and are
also physically fit and mentally sound. But 4 homes do not take
any charge and consider the destitute and infirm only. Remaining
10 homes provide free services but elderly should be active and 6
homes have a mix of options and they charge according to the
financial status of residents

7
Old Age Home in Delhi & NCR

With regard to donation only one paid home revealed that they
took donation from the residents; remaining homes did not disclose
any details and treated the subject as confidential matter.

Demand for accommodating the elderly in the home


Thirty percent heads functioning as chief executives reported that
they were unable to meet the demand and some of them had a
long waiting list of people seeking admission (as was the situation
in 3 paid, 5 free and 1 mixed (See table p.25). It has been seen that
homes only for destitute are 100 percent full and the demand far
exceeds existing capacity. In some free homes infact, the actual
occupancy far exceeds the capacity. Also in the case of homes for
elderly women there hardly exist any vacancies.

FACILITIES AND SERVICES PROVISION


All the homes are residential in nature. They are expected to have
all the facilities and services that are necessary for daily living.
These services and facilities are as follows:

Kitchen and diet facility


Most of the homes have their own kitchen with cook and helpers,
or rely on facility of the trust/hospital with which they are
attached. Only
one home had no
such facility but
provides cook on
demand and have
given separate
kitchen to each
resident. All
selected homes
have a diet chart
in keeping with
requirement of the
elderly.

8
A Rapid Survey

Medical facility

The picture with respect to


medical facility indicates that
20 percent (6 homes) studied
have doctors visiting daily
and remaining homes have
facilities of doctors on call or
a doctor visits the home on
fixed days in a week. In case
of emergency, six homes have
own ambulance facility for the
elderly.

Elderly are more prone to the diseases like arthritis, joint pains
and other bone and muscle problems. Keeping this in mind, six
homes have provided a physiotherapy centre.

The manager of only one home indicated that his home provided
all medical facilities even heart surgery or other expensive
treatment of the residents. Remaining homes have no such facility;
only they can give moral support, and the elderly do their medical
expenses themselves.

Two homes get Mobile Medical


Unit (MMU) facility from
HelpAge India (HI) and in the
process of interaction with the
manager and residents of the
homes, they are happy with
the services of the MMU.

Nursing facility
Nursing facility is one of the
important facilities and our
survey indicates that only 20

9
Old Age Home in Delhi & NCR

percent homes have such facility; Only one home has full time
nurse and remaining have part time and on call basis. It is noted
that from the managers of 80 (24 homes out of 30) percent homes,
they have no nursing staff.

Laundry facility
Most the homes have washing machine and active elderly do wash
their clothes themselves and in case of inability, homes provides
laundry facility. It has been seen that in paid homes elderly do the
laundry from out side.

Care Giving facility


Only 6 homes have care giving facility with staff who have training
in ANM or as trained nurse.

Recreation and entertainment


This is the part of well being of elderly and this also provides
emotional support to the elderly. It is found that seventy percent

10
A Rapid Survey

homes offer activities


like satsang
(congregation), indoor
games, cable television
and place of worship,
etc.

Twenty percent homes


(6 homes out of 30) have
campus temple (1-3) and
also providing yoga and
exercise.

Parks also provide the


source of walking,
exercising and for
upkeeping the body to
remain fit and refreshed.
It is found that 6 old age homes have own park in the campus and
also greenery and walkway area are seen.

Some homes provide facilities for sports and games like card rooms,
chess and it has been found that one-third of the 30 homes have
such facility.

Twenty percent homes have library facility and 10 percent homes


have library space but the facility is yet to be operational.

Outreach with local community is also an important part of


emotional well being of elderly and this study reveals that only
ten percent homes (3 out of 30) have deveoped such a network

Managing the death of residents

Most of the homes have such experience and managers reported


that in case of death first they informed the son/daughter or
nearest one to the resident as mentioned on the application. In

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Old Age Home in Delhi & NCR

case of unavailability of any kith and kin to charge of body, the


home does perform the last rites as per the religion of resident as
reported by 80 percent of managers representing 24 homes.

Managers/owners of two homes for the destitute claimed that


they performed last rites of residents in at least 40 cases. They
found cost of last ritual of Muslim community was costlier than
Hindu community. Six managers stated that they handed over
the body to the MCD department.

BUILDING AND AGED FRIENDLY INFRASTRUCTURE


Furniture/fixtures and toilet in the room
Most of the old age homes (about 70 percent) are well furnished
with provision of a bed, table, chair and locker/ almirah for the
residents. All rooms have proper fans and toilet and bath room.
Twenty percent homes have
grab rails in toilets; toilets are
generally of two types i.e.
western and Indian style.

Seventy percent homes have


enough space to enter a
wheelchair inside the rooms
and remaining have no such
provision. There are also
balconies in the building.

Twenty percent homes have power backup and also AC facility


on demand. Six Old Age Homes have lift and three homes have
made provision for this facility.

STAFFS SKILLS AND QUALIFICATIONS


Manager/Director/Suptd. Qualification
It is noted that only 6 managers have professional degree MSW;
as also working experience of government sector as officers.

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A Rapid Survey

Remaining homes have inexperienced senior staff though they


have educational qualification of 10+2 to graduation.

Caregiver qualifications and educational level


It has been seen that most of the homes have no provision of
professional care giving: only twenty percent homes have such
provision and have trained staffs/nursing with average
qualification level of 12+2 std. Remaining homes have unskilled
staff.

Staff resident ratio


Most of the managers and owners of homes did not give specific
data of actual numbers of staff but some OAHs have given the
actual data. Based on that data, it is found that there is one staff
for every 6-7 residents. It is also seen that homes run by the
government have enough staff as compared to other homes.

CHARACTERISTICS OF RESIDENTS AND THEIR PROBLEMS


Socio economic status
It has been indicated by the managers of 4 old age homes that
these homes cater to the upper middle class and average
expenditure of each resident is about Rs.12,000 per month. Head
of 14 homes stated that
residents were generally
from lower economic class
and destitute and while in
the remaining homes
residents were from
middle and lower middle
class.

13
Old Age Home in Delhi & NCR

Problems which compelled the elderly to live at OAH were


revealed by some heads of the homes. These are generally speaking:

 Migration of their children: 10%


 Having only daughter: 10%
 Never married: 10%
 Familial problems: 70%

Safety and security of old age home

 About 30 percent homes have fire extinguishers


 Generator (Power backup) 20 percent homes
 Watchman: about 30 percent homes
 Less than 15 percent OAHs have telecom facility
between residents and manager s office.

RESIDENTS PERCEPTION OF SERVICES IN THEIR OLD AGE


HOMES
In the process of interaction with some of the residents of a few
old age homes regarding satisfaction and dissatisfaction with the
services provision the picture that emerges is as follows:

Satisfaction level
The majority i.e. most of the elderly respondents reported their
satisfaction with the various services provided in the old age homes
but these trends have come from the paid and some free (run by
religious trusts) homes. The
major reasons reported for
expressing satisfaction are
because of good services
and good behaviour of the
staff, food being palatable
and wholesome, accommo-
dation being satisfactory
and having the freedom to
pursue and participate in

14
A Rapid Survey

religious activities. A few have also mentioned about the good


medical facility available at the home and that the entertainment
and library facilities are also good.

Residents of three (one paid, one free and one both) old age homes
expressed satisfaction from services provided by the homes;
enquiries with residents of one paid home indicated that many
elderly are living at the home out of choice and have no problems
(average monthly expenditure is Rs12000-15000 per month per
resident)

Dissatisfaction

The large majority of those who expressed their overall


dissatisfaction with various services in the old age homes come
from residents of Government supported as well as those run by
societies. A few residents that expressed their dissatisfaction were
unhappy with the poor quality of staff and low levels of cleanliness.
They felt that there was a large scope for improvement. A few
among this group also refused to give any comments and were
found to just turn away from this line of questioning, indicating
their dissatisfaction with the arrangement and perhaps the
probable after-impacts of the interaction..

The other reasons reported for dissatisfaction were the inadequacy


of basic facilities: this includes power backup, entertainment, food,
medical health care facility and unprofessional attitude of care-
givers.

DELHI OAHS: CONSTRAINTS AND LIMITATIONS


FINANCIAL COMMITMENTS

Both trusts/societies or families have mobilized funds for capital


expenditure to establish the homes with basic infrastructure and
facilities. However, running expenses (including salary of staff) is
posing the biggest problem in providing minimum standard of
care in their respective socio-economic context.

15
Old Age Home in Delhi & NCR

RUNNING COST

In most of the homes surveyed the cost of food is tied to donation


in cash or kind from the external sources. This source of funding
seems to be part sustainable as in most cases food has been provided
to beneficiaries from the time they entered the home. However, in
the case of 70 percent homes a serious problem faced is with regard
to payment of staff salaries.

QUALITY OF STAFF AND SERVICES PROVIDED


Of the staff employed 80 percent are un-trained and are competent
to provide only minimal services based on their experience. Trained
and competent and experienced staff will itself enhance standard
of services provided within these homes without additional
financial commitment or infrastructure and equipment.

SELECTION OF BENEFICIARY

This varies from home to home, in most cases beneficiaries are


identified through a personal network of Trusts/Societies members,
who are also community leaders. Thus while there is potential for
the home to provide service to a larger number of elders in the
community financial constraints is the largest factor for lack of
outreach of service to elders in the community who are not
residents of the home.

HEALTH CARE
Only six homes, have a doctor visiting the campus daily. All the
remaining have a facility for doctor on call or visit on specific
days in a week or so. Twenty percent (6 homes out of 30) homes
have ambulance facility. Ideally, the Old Age Homes should have
a geriatric physician round the clock. However, not a single home
had a full-time daily physician. Overall health care in terms of
regular care is poor in all cases. As regard nutrition, most homes
claimed to be preparing diet charts on the advice of a nutritionist.

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A Rapid Survey

RECREATION
Recreation is an important aspect for the elderly living in OAHs.
About 70% homes had some arrangement to take care of
recreational needs like indoor games (carrom, chess, cards), music,
satsang and occasional movies and outing. Almost all homes have
a T.V. set for residents. One home surveyed even has a community
day care centre where residents can spend some leisure time with
visitors. One home had a recreation centre sponsored by HelpAge
India.

EMOTIONAL CARE

During the survey most prominent factor contributing towards


elderly opting for old age home was found to be familial problems
(adjustment, role loss in family-70%). This highlights the need for
emotional care to elderly through geriatric counselors. Enough
importance has not been given to this aspect by any old age home
surveyed.

AGED FRIENDLY BUILDING AND INFRASTRUCTURE


Though most homes are modest and well suited to local conditions,
they were not necessarily designed keeping in mind aged friendly
standards. Addition of simple fixtures such as grab rails in toilets,
non-skid tiles, chairs for sitting/seating arrangements etc. will
greatly enhance self-confidence of the residence.

PHYSICAL WELL BEING FOR BENEFICIARIES


Only six old age homes follow yoga or other physical exercise
regime that too irregularly. Remaining homes surveyed do not have
provision for any such activity.

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Old Age Home in Delhi & NCR

Old Age Homes in Delhi & NCR: Summary Details

Characteristics of 14 Free ( 4 OAHs only for destitute & infirm )


Old Age Homes 10 Paid
OAHs surveyed (30) 2 OAHs for active and infirm)
6 Mix
70% (21 out of 30) OAHs established after 1997
15% (5 out of 30) OAHs established between 1980
and 1997
15% ( 4 out of 30 OAHs established between 1940
and 1980
20% OAHs have more than one acre land
(1-3 acre)
2 OAHs in rented premises

Management Agency 03 OAHs run by government supported


17- OAHs run by NGOs/Trusts
06- OAHs run by Religious Society/Trusts
02- OAHs run by Family
02- OAHs run by Associations

Avg Bed Capacity 50 beds per home (Minimum-8 & Maximum-150)


Occupancy Ratio 40:60 ( Total 747, Male-277 & Female-410)
(Male: Female)

Avg Occupancy Level 10% - 100% occupancy in homes providing free


stay services
50%-100% plus occupancy in homes offering
charged & mixed
50% -is overall occupancy
Type of accommodation 20% (7 out of 30 OAHs) Large Dormitories (412
beds)
45% Mix (14 out of 30) OAHs (single, double,
dormitory)
35%, only (10 out of 30) single occupancy & double
occupancy

Residential Criteria 80% (24 out of 30 OAHs) only for active elderly
20% (6 out of 30) for disabled and limited mobility

Gender Criteria 10% (3 out of 30 OAHs) for women only


90 % (27 out of 30 OAHs) mixed

Income Group 20% (6 out of 30 OAHs) Poor/Destitute & infirm


50% (15 out of 30 OAHs) lower middle class, some
seats for poor
15% (4 out of 30 OAHs) middle class
15% (4 out of 30 OAHs) upper middle class

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A Rapid Survey

Location 25% (7 out of 30 OAHs) rural area of Delhi


75% (23 out of 30 OAHs) urban area of Delhi

Avg. Staff Ratio 1 Staff for every 5-6 residents3 4 staff per old
age home

Caregiver Qualifications / 20% trained staff / nursing (Avg education 12 class


Education Level and above)
80% is untrained / unskilled staff
(Avg education below 12th class)

Managers/Director/Suptt.- 20% having professional degree (MSW)


Qualification/ 20 % retired from Govt. sector as officer and having
Educational Level atleast Graduate
60% inexperienced & having no specific
qualification

Recreation & 70% offer activities like satsang, indoor games,


Social Activities television, place for worship etc
20% OAHs have private park
20% OAHs have campus temples
20 % OAHs offer yoga and exercise with experts

Outreach with local Only 10%, 3 out of 30 OAHs having such network
community

Sustainability and fund 60%, 17 out of 30 OAHs depend on Philanthropists


generation pattern for donation as cash, kind
10 %, 3 out of 30 OAHs depend on Govt
(2- Free & 1-paid)
20%, 6 out of 30 OAHs depends on residents
support
10%, 3 out of 30 OAHs depends on individual/
family

Medical, Health & Access to doctor services -80% visiting doctor


Wellness Services (one/twice in a week)/ on call,
20% OAHs have doctors visiting daily.
10%, 3 0ut of 30% OAHs getting MMU services
from HelpAge India
20% (6 out of 30 OAHs) offer Ambulance facility
20% (6 out of 30 OAHs) have physiotherapy exercise
centre.

19
Old Age Home in Delhi & NCR

Documented Standards, 20%, 6 out of 30 OAHs having written standards


Polices & Aged Care-living (Only Brochure) or performance criteria regarding
aged care giving and aged needs
90% OAHs having diet chart as per nutritional
needs of the elderly.
About 20% OAHs have computers for office work.

Aged Friendly
Infrastructure& Facility 30% OAHs facility of grab rails in toilets
70% OAHs having enough space of entering
wheelchair
15% OAHs have basement
20% OAHs have almost aged friendly
infrastructure
20% OAHs have power backup
20% OAHs have lift facility
All OAHs have Refrigerator

Factors that influenced 10% have only daughter


the residents to live at 10% have never married
old age home (stated by 10% due to migration of children
some managers of OAHs) 70% familial problems

20
A Rapid Survey

List of 35 Old Age Homes in Delhi and NCR


(This information is based on different sources gathered from the Government
department, private agencies, societies and other sources. Four OAHs are run
by Government and the other 31 are run by NGOs, Trusts and Private agencies).

S.No. Name of Home Address

1 The Home For The Aged Delhi Christian Friend-in-Need Society,


Asola Vill., Fatehpur Beri,
New Delhi-110074
Ph.-266522011

2 Gharaunda Paras Foundation, Plot No.482, Asola Vill.,


Fatehpur Beri, New Delhi-110074
Ph.-26652109, 41550600

3 Saketdham/ Vishwa Jagriti Mission (Ananadham),


Anandham Vridh Ashram Bakkarwala Marg,
Nangloi, Najafgarh Road, Delhi-110041
Ph.-28341905

4 NaB- Kaushlya Rani Home Narela Bawana Road,


for The Aged Blind Near Railway Crossing,
Narela, Delhi- 110040
Ph.-27285164

5 Kartar Vridh Ghar Village Kaushak-II, Behind Surupnagar,


G.T. Karnal Road, Delhi-110036.
Ph.-27731595, 23632837

6 Shri Geeta Vridha Ashram Shri Geeta Mandir, Double Storey,


New Rajendra Nagar.
Ph.-28745008, 28744008

7 Shri Krishnadham Khasra No.-21/24, Badshahi Marg,


Vridhashram Vill.-Budhpur, Via-Nangli Puna Chawk,
Khera Road se Ashram Marg,
Delhi-110036 Ph-27202162

8 Shantibhavan Plot No.-479, Burari, Delhi-110084.


Ph.-27614286, 65060476, 27616309

9 Guru Vishram Vridh Ashram Basti Vikas Kendra-2, Gautampuri,


Near NTPC, New Delhi-110044
Ph.: 9350857934
E-mail-vridhashram@yahoo.com

21
Old Age Home in Delhi & NCR

10 Darshan Vishram 14/5, Indira Vikas Colony,


Vridh Ashram (Near Kingsway Camp), Delhi-110009
Ph.: 9212710751
E-mail-vridhashram@yahoo.com

11 Sukladham Vridh Ashram Ghevra, Nijampur Road, Sawda Village,


New Delhi-110008 Ph.- 25954033

12 Nirmal Hriday (Home for Majnu Ka Tila No.-1,


the dying destitute) Magazine Road, Delhi-110036
Ph.: 23812180

13 Anand Niketan Vridh Jan Kalyan Trust,


Sewa Ashram C-5, Sector-55 Noida-201302, UP
Ph-95120-2581475, 2582480

14 Ozanam Home Rosary School Complex,


Radio Colony, Delhi-110009
Ph : 27141369

15 Rana Senior Citizen Home B-123, Freedom Fighter Enclave,


(Gate No.3), near IGNOU, New Delhi
Ph: 29531403,29917559
E-mail-rncs_1992@yahoo.com

16 IAFA Senior Citizens Home 62/64, Tuglakabad Inst. Area


M B Road-110 062
deeveedhingra@yahoo.com
Ph.: 29958867, 26058866

17 Sabbarwal Vridhashram Bakkarwala Marg,


Nangloi Najafgarh Road, Delhi.
Ph.: 9213870291

18 Aashirwad 15, Surya Nikentan,


Opp. Anand Vihar Gurdwara,
Vikas Marg Extension, Delhi-110092
Ph.-22378363, 22376744

19 Ayudham Society Vill. Rewala Khanpur, Jhatikra Marg


for Old and Infirm P O Pandwalan Kalan,
Near Najafgarh-110 043
Ph- 25319412, 25319349

20 Manvayatan Society Plot No 2, Block ALT, Sector-37,


Behind Community Centre,
Near Hanuman Mandir,
Noida - 201 303
Ph.: 95120-2432195, 2432383

22
A Rapid Survey

21 St. Marys Home 6, Rajpur Road,


for the Aged Women New Delhi-110054
Ph.: 23928868

22 Godhuli Senior Citizens Home Plot No.7, Sector-2


Dwaraka, New Delhi-110075
Ph.: 25080568, 25072812

23 Har-mit Trust & Home B-37 Greater Kailash-I


for Senior Citizens New Delhi110 048
Ph.: 29241375

24 OldAge Home, House No. 1162, Sector 19


(Janak Sewa Samiti) Faridabad-121003
Faridabad Ph.: 0129-4101162, 4140162

25 Arya Mahila Ashram Durga Colony, New Rajinder Nagar,


Near Durga Mandir, New Delhi-110060
Ph.: 28742360, 28741786, 25820360

26 Aradhana Senior Citizens 6, Bhagwan Das Lane, New Delhi-110 001


Home for Women Ph.: 23382795, 23382849

27 Sandhya Home Netaji Nagar, Near Palika Bhavan


for Senior Citizens Opp. Hyatt Regency Hotel,
New Delhi
Ph : 24671273

28 Senior Citizen Home B-Block, PWD Barracks


near Gurudwara &
Desh Bandhu Gupta College
Kalkaji, New Delhi
Ph.: 26218940

29 Old Age Home (Delhi Govt.), Dept. of Social Welfare


Tilak Vihar, Near CRPF Camp,
Tilak Nagar, Delhi.
Ph- 28332323

30 Hope Senior Citizens Home U 215, New Palam Vihar- II,


Society (Regd) Gurgaon Baba Prakashpuri Mandir Marg,
(Non operational) Near VillageJhajgarh,Gurgaon.
Phone: 95124-4071721 & 2468383

31 Balaji Vridhashram Near UP Ganga Water


Ghaziabad (Non operational) Treatment Plant, NH-24, Ghaziabad
Ph.: 9810006150

23
Old Age Home in Delhi & NCR

32 Vridh Ashram Triveni Devi Charitable Society,


Near Jonti Road, Qutabgarh Road,
New Delhi-110081.
Ph.: 011-64529766

33 Guru Nanak Sukhshala New Rajinder Nagar,


(Vridhashram) Near Durga Mandir,
New Delhi. Ph-32010722

34 Elder Home Society Dr Katju Marg, Plot No.-PSPS-4,


(Non operational) Sector 17, Rohini, Near MCD Office
New Delhi
Ph-27570684, 26153004

35 Bhagwatdham Dharmarth Pocket-3, Mayur Vihar Phase-1,


Varishth Nagrik Awas Chilla Road, Delhi-110091,
Ph-22710430

24
Old Age Homes in Delhi and NCR: A Profile (August-September 2007)
Name of Type of Cate- Cap- No. of No.of Facility Other Sustainability Home Type of Type of
OAHs Manage- gory acity Resi- Staff Facility: Safety Staff Services
ment & [WL] dents Health Re- Campus
Year of creation Temple,
Establish- Park, Lift,
ment of etc
Home

1 2 3 4 5 6 7 8 9 10 11 12 13 14
1 Gharaunda NGO Lower 40 T-19 5 MMU visits TV, Park Individual Fire-N Untrained Free
Asola Village 2005 Middle M-7 weekly, Prayer Refgtr Donor
South Delhi Class F-12 Dr on call, outing
Sick Room
25

2 Home for the NGO Lower 20 T-8 3 MMU visits TV W.M. Some Fire-N Untrained Free
Aged, 1959 Middle M-3 weekly, Prayer Refgtr philanthropists
Asola Vill. Class F-5 Dr on Call hall, W.Ch. family
South Delhi Outing- supported
Library regularly
3 Rana Home for NGO Upper 20 T-11 10 Dr visits TV W.M. depend on Fire-N Trained Paid
the Senior Citi- 2003 Middle M-2, daily Refgtr payment but not
zens S. Delhi Class F-9 W.Ch. of residents specific
4 OldAge Home NGO Lower 25 T-19 6 Daily -Dr TV, Temple very good Fire-Y Untrained Mix
Faridabad, 2002 Middle M-7, Visit Satsang W.M. community only

A Rapid Survey
Sec-19 Class F12 Dr-room hall, W.Ch. involement Mnager is
NCR Commnty & support. retired
outreach Cash & kind officer of
are donated bank
by philonthro
pist family
Old Age Home in Delhi & NCR
1 2 3 4 5 6 7 8 9 10 11 12 13 14
5 Sabbarwal Private Lower 26 T-10 2 Dr on call TV Park Indivisual Fire-N untrained Mix
Vridhashram 2004 Middle M-7, satsang Temple donor
Nagloi, Class F-3 W.M.
NJFGRd Refgtr
Outer/West
Delhi
6 Anandham NGO Lower 100 T-32 10 Own OPD, TV, Park Donation Fire-Y expe- Free
Vridhashram 1998 Middle M-8, Dr on call satsang Temple from rienced
Outer/West Class F24 W.M. Philonthro- manager
Delhi pist as cash
& kind
7 Krishnadham, Trust Desti- 150 T-15, 4 Dr Weekly TV Park Donation Fire-N Untrained Free
Vridhashram 1997 tute/ M-4 visit, Physi- Library Temple from & also
Budhpur vill, F-11 otheray, Satsang Refgtr Philonthro- insuffi-
26

G.T.Karnal Rd, Dr-room pist as cash cient


North Delhi etc & kind
8 Sree Geeta Trust Lower 20 T-20 6 Dr visits TV Temple Donation Fire-N Untrained Free
Vridhashram, Relig- Middle [5] M-12 twice a week Satsang W.M. from
Rajinder Ngr ious Class F-8 Refgtr Philonthro-
Cetral Delhi 1993 W.Ch. pist as cash
Delhi & kind
9 Arya Mahila Trust Lower 110 T-110 10 Daily/ in TV Park Donation Fire-Y expe- Mix
Ashram, 1960 Middle Only campus Satsang Temple from Phil- rienced
Rajinder Class Female OPD/Nursing W.M. anthropist
Nagar,Central/ Widow home, Sick Refgtr in cash
New Delhi room W.Ch. & kind
physiothe-
ray centre
1 2 3 4 5 6 7 8 9 10 11 12 13 14
10 Darshan NGO Desti- 16 T-16 5 Dr on call TV, W.M. Donation Fire-N expe- Free
Vishram 2006 tute M-8 Music Refgtr from Phil- rienced
Vridh Ashram, Poor & F-8 W.Ch. anthropist Care
Nr. Kingsway infirm in cash givers
Camp, & kind
North Delhi
11 Guru Vishram NGO Desti- 8 12 only 5 Dr on call TV, W.M. Donation Fire-N expe- Free
Vridh,Ashram, 2003 tutep Desti- Music Refgtr from Phil- rienced
Nr NTPC, poor & tute W.Ch. anthropist
Badarpur, infirm Female in cash
S.Delhi & kind
12 Sukladham Trust Lower 20 T-4 2 Dr daily visit TV Temple Donation Fire-N Untrained Free
Vridhashram 1999 Middle M-3, Sick Room Satsang W.M. from Phil-
Ghevra Village, Class F-1 with clinic Library Refgtr anthropist
27

West Delhi W.Ch. in cash & kind


13 Shantibhavan Trust Desti- 40 25- 7 Dr on call TV, W.M. Donation Fire-Y Trained Free
Burari, North, 1999 tute Desti- Indoor Refgtr from Phil- sisters
Delhi Female tute game W.Ch. anthropist
elderly female in cash & kind
only
14 Nab-Kaushalya NGO only for 10 T-10 Dr on call Musical W.Ch. Fire-N Trained Free
Rani Home 1999 blind [7] M-10 Intrument, manager
For The Aged elderly F-0 Music
BlindNarela,

A Rapid Survey
North Delhi
Old Age Home in Delhi & NCR
1 2 3 4 5 6 7 8 9 10 11 12 13 14
15 Anand Niketan Trust Middle 85 T-66 8 Dr visit daily TV, Temple Donation Fire-Y Expe- Mix
Vridh Sewa 1989 Class M-28 Sick Room Satsang W.M. from Phil- rienced
Ashram, F-38 Dr-Room Indoor Refgtr anthropist manager/
Sec-55, Noida, games W.Ch. in cash & kind Head
Lift, Park

16 Manavayatan Registered Upper 40 T-15 6 Dr on call TV, Refgtr Depends on Fire-N Trained & Paid
Old Age Home Society Middle M-11 residents expe-
Sec-37, Noida, 1993 Class F-4 payment rienced
Manager

17 St. Marys Trust Lower 25 T-17 5 Dr on call TV W.M. Donation Fire-Y Trained Mix
Home for the more than Middle female Prayer hall Refgtr from residents sisters
Aged women, 50yrs Class only Outing- W.Ch. &
6, Rajpur Rd, Philanthropist
28

North Delhi families

18 Godhuli Senior NGO Upper 53 T-53 10 Dr daily visit/ Card room Park Payments Fire-Y expe- Paid
Citizens Home 2001 Middle S[14] F-24 Sick room, Library Lift, W.Ch. from residents rienced
Sec-2, Dwarka, Class D[2] M-29 Exercise room,Satsang Refgtr Manager/
West Delhi Clinic, Tambola & Care taker
Fultime Movies
Nurse (weekly)
Indoor
games

19 Har-mit Trust & Trust Upper 12 T-9 11 Dr on call TV, Yoga, Refgtr Payments Fire-Y expe- paid
Home for Sr. 1999 Middle M-6, Card room Lift from residents rienced
Citizens Class F-3 Library W.Ch. manager/
Greater Indoor Head
Kailash-I, games
New Delhi Satsang
1 2 3 4 5 6 7 8 9 10 11 12 13 14
20 Hope senior NGO Lower 16 T- 4 Dr on call TV, W.M. Donation from Fire-N Untrained
Citizens Home 2006 Middle M-0 Indoor Refgtr Philanthropist
society Gurgao Class F-0 games W.Ch in cash & kind
NCR
21 Vridh Ashram NGO Desti- 80 T-41 12 Dr on call TV, W.Ch. Donation from Fire-Y Manager Free
Qutabgarh Rd, 2006 tute/ M-27 Satsang, W.M. Philanthropist Govt.
West Delhi F-14 Music Temples, in cash & kind Retd

22 Bhagwatdham Regist- Lower 110 T-17 10 Dr on call TV, Park Donation from Fire- N Untrained Mix
Dharmarth ered Middle M-10 OPD, Yoga, W.M. Philanthropist
Varishth Nagrik Society Class F-07 Centre, Refgtr in cash & kind
Awas Mayur 2006 Library Temples, & one time
Vihar, Phase-I, donation from
Pocket-III, Delhi residents
29

23 Senior Citizen Delhi Desti- 20 T-20 7 Dr on call TV, Indoor walkway Govt. Support Fire-Y Trained Free
HomeKalkaji, Govt. tute [9] M-12 games, area Manager
South Delhi 1994 F-8 Library, W.Ch.
(Delhi Govt) Music
24 Old Age Home Delhi Desti- 96 T-41 15 Dr visits Daily TV walkway Govt. Support Fire-Y Trained Free
Tilak Vihar, Govt. tute M-22 Sick Room Library area, Manager
West Delhi 2005 F-19 with clinic Recreation Park,
(Delhi Govt) Centre W.Ch.
25 Sandhya Home NDMC Lower 52 T-52 10 Dr visits TV, Library, walkway Govt. Support Fire-Y Trained Paid

A Rapid Survey
for the Senior 1993 Middle [4] M-30 twice a Indoor area Manager
Citizens Netaji Class F-22 week, games W.Ch.
Ngr, New Delhi Sick Room
(NDMC) Dr-Room
Old Age Home in Delhi & NCR
1 2 3 4 5 6 7 8 9 10 11 12 13 14
26 Ayudhyam NGO Middle 20 T-20 15 Dr on call TV, Park, Payments Fire-Y Trained Paid
Society for Old 1993 Class [4] M-5 Physiotherapy Satsang, Ramp, from residents Care-
and Infirm Nr. F-15 Centre, Yoga, W.Ch. & Donation giver
Najafgarh, Indoor Library, Refgtr
West Delhi games CD player

27 Ashirwwad NGO Middle 12 T-8 9 Dr on call TV, Lift, Park, Payments Fire-N Untrained Paid
Vikas, 2004 Class M-7 Physiotherapy Satsang, W.Ch., from residents
Marg Extn F -1 Centre Yoga, Refgtr & Donation
East Delhi Indoor
games

28 Elders Home NGO 105 T- 0 8


Society, Rohini 2005 M- 0
West Delhi F -0
30

29 Balaji NGO Lower 8 T-0 0


Vridhashram, 2003 Middle M-0
Ghaziabad Class F-0

30 Guru Nanak Regd Lower 26 T-18 Dr on call TV, Yoga, Walkway, Untrained Free
Sukhshal Society Middle M-7 Dr Visit Gurudwara W.Ch.,
(Vridhashram) 2001 Class F-11 Indoor Refgtr,
North Delhi games W.M., Park

31 AFA Senior IAF Middle 74 T-29 5 Dr on call, TV, Park, Payments Fire-Y Expe- Paid
Citizens Home Welfare Class M-21 Sick Room Cardrooms Lift, from residents rienced
Tuglakabad Association F -8 Dr Clinic Yoga/ W.Ch., Manager
Inst. Area, 2000 exercise, (Retired
South Delhi indoor IAF Officer)
games
1 2 3 4 5 6 7 8 9 10 11 12 13 14
32 Nirmal Hirday Trust Destitu- 350 T-350 Trained TV, W.Ch., Donation Fire-Y Trained Free
(Home for the about te Poor Elderly Sister Prayer Hall W.M., from Phil-
dying destitute), 50 yrs old 350 for -70 indoor Refgtr, anthropist
Majnu ka Tila-1 all aged games Walkway n cash & kind
North Delhi but abt
20% is
elderly

List of Abbreviations/glossary

Dr - Doctor
F - Female
Free - Free of charge
IAF - Indian Air Force
M - Male
31

Mix - Charged/One time donation/free


N - No
NAB - National Association for Blind
OAH - Old Age Home
Paid - Charged
Refgtr - Refrigerator
T - Total/occupancy
TV - Television
W.Ch. - Wheel Chair
W.M. - Washing Machine
[WL ] - Waiting List

A Rapid Survey
S[WL] - Waiting List (Single)
D[WL]- Waiting List (Double)
Y - Yes
Old Age Home in Delhi & NCR

C-14, Qutab Institutional Area, New Delhi-110016


Tel : 011-41688955, 41688966

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