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Head Commercial Operations Pharmaceuticals in New York City Resume Matthew Garvic

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MATTHEW GARVIC

Cell: 614.519.9080 mattgarvic@mac.com

COMMERCIAL OPERATIONS LEADER | SALES, MARKETING, TRAINING


Experienced, high-energy leader delivering results to Fortune Top 50 Companies using a highly collaborative and dynamic
leadership style, bridging the gap between marketing and sales through strong, meaningful partnerships
Award winning people manager, leading teams from 10 to 125 colleagues. Multiple Presidents Cabinet Management
awards for top national sales, including back-to-back peer nominated Red Plate exceptional leadership awards
Strategic planning and budget management excellence as key leader responsible for oversight of all corporate and
brand creative agency strategic services agreements and curriculum development for all new product launch training
Significant commercial experience managing global scope projects in the areas of sales effectiveness, marketing
campaign management and promotional advertising review processes in the United States, Canada, and European countries
resulting in significant improvements in time to first use for sales delivered and digital marketing campaigns
Skilled in global agency management and negotiation skills resulting in creation of industry-first agency organization
model built around rapid response to market changes, exceptional staff development and cost effective tiered modeling.
Negotiated new staffing and work structure, reducing costs over $2.5M and significantly increasing key colleague retention
Demonstrated knowledge in launch readiness, corporate restructuring and merger activities requiring sales
territory re-alignment, cross product and corporate policy training, aligning global policies and processes and evaluating
multi-million dollar contracts of creative and production agencies to find value creating synergies. Launch experience with
both brand and generic products, providing compliant, efficient processes for review of high volume of promo ad material
Exceptional change agent using a dynamic and positive leadership style to effect significant results in developing high
performing process, people and culture. Sought after keynote speaker for benchmark corporate meetings and events

CORPORATE PROFESSIONAL EXPERIENCE


MYLAN INC., Canonsburg, PA 2014 - Present
Vice President, Head of Sales Training, North America and Brazil Tapped by senior leadership to create and lead a
high performing shared service department providing sustainable learning and development for 9 business units
encompassing 22 products and 540 sales professionals. Responsible for strategic planning and budget management for a
department of 9 facilitators with $2.2M in average training spend focused on blended learning solutions for brand and
generic products. Enhanced selling, contracting and negotiation skills curriculum and created impact learning for
management and leader behaviors. Established standard operating procedures for tiered evaluation of training requests,
measuring impact of training (Kirkpatrick methodology) and standardizing certification and assessment processes
Corporate Integration: Led integration strategy for three acquisition company training structures. Created curriculum
library establishing repository of product training assets allowing for immediate launch of OTC and branded generic
products, saving over $150K in curriculum development. Created integration contingency plan successfully launching
process to cross product train and coordinate change management activities for over 400 sales representatives
Advanced Curriculum: Directed significant overhaul of product training curriculum, coordinating a multi-disciplinary
task force of sales, medical, commercial, operations and agency partners. The Learning Line approach to therapeutic
area training resulted in exceptionally rated e-learning and instructor led curriculum providing sustainable, long-term
assets for all levels of sales colleagues. $600K project praised by division president as one of the most significant
accomplishments in the last three years for sales effectiveness
Keynote Facilitation: Speaker for corporate leadership seminars, integration meetings and global training programs

Vice President, Lead, Global Marketing Operations Lead for all global marketing operations functions, including
global agency engagement with annual spend over $100M, promotional advertising review committee operations worldwide
and campaign and key performance indicator tracking. Responsible for developing and implementing global policy in
regards to Heath Authority regulations for marketing materials and patients support/market research program compliance.
Developed operating model for Global Meetings and Events, splitting off into separate business unit after successful launch
Agency Management: Led global agency of record relationship, negotiating a first for company retainer model
resulting in $2.5M in savings over two years and new organizational structure to match the entrepreneurial, highly
flexible Mylan business environment. Highly respected by global agency leaders for relationship driven partnership
Global Promotional Advertising Review: Established first global policy for promotional review, including alignment
of all standard operating procedures worldwide for legacy and newly acquired businesses. Launched standardized e-
review system (Veeva Platform) in targeted global markets ensuring LM&R review consistent with local regulations
Led Global Meetings and Events Department: Setting the stage for a stand-alone business unit. Responsible for
management of title sponsor relationship with Mylan World Team Tennis, including execution of branding, hospitality
nights, and yearly philanthropic fundraiser, Smash Hits, benefitting the Elton John Aids Foundation, clearing over $1M in
donations in 2014 and 2015. Successfully applied for and received IATA number allowing for direct commissions
MATTHEW GARVIC Page Two

CORPORATE PROFESSIONAL EXPERIENCE

PFIZER PHARMACEUTICALS, New York, NY 1996 2014


Director of Business Operations, Rare Disease Business Unit (2010-2014) acting as the operations and resource
management director for the North American Specialty Operations Business Unit, leading sales operations, brand resourcing,
marketing brand plan coordination and employee development for 5 Rare Disease brands and 10 Specialty brands with over
4.3 billion in annual sales
Performance Driven Relationships: Promoted to lead both sales and marketing operations in new Specialty Care
North America Business after company re-organization. Developed new field sales and brand alliance teams to identify
gaps to performance and provide for both a personal and non-personal promotion marketing approach. Implemented
new promotional advertising review system for hemophilia brands, introducing a review committee coordinator role
responsible for prioritization of agenda and decision resolution in legal, medical and regulatory review meetings
Operational Excellence: Sought after by marketing & commercial leaders to conduct a top down review of Service
Level Agreements totaling $100M, and lead a spend discipline work stream recommending move to a holding company
agency model, using a decoupling approach bringing in $1.2M in savings. Led process improvement team resulting in
cataloging 3000 patient programs, passing rigorous FDA inspection criteria

Special Projects Lead, Specialty Care North America (2010 2014)


Marketing Competency Development: Created and initiated comprehensive marketing skill and competency
development training for over 100 brand marketing experts driving revenues of over $4.3B. Reviewed and selected key
vendors for strategic planning and operational metrics courses while developing internal consultants for financial and
process courses, resulting in an on-budget, exceeds expectations marketing training curriculum
Employee Engagement and Strengths Discovery: Developed strategies to improve employee engagement /
retention. Created and led senior leader engagement sessions. Sought after to lead strengths based performance
sessions by top senior leaders in a 70,000+ employee organization. Chosen as a Change Champion to serve on Specialty
Care Presidents Change Team
Organizational Development Consulting: Provided shared visioning, emotional intelligence and strategic partnering
solutions to marketing, sales, communications and commercial development teams. Consistently requested for coaching,
curriculum design and facilitation of team development sessions. Key note speaker and facilitator for re-launch of best in
class pharmaceutical product with responsibility for ensuring sustainability of team engagement and productivity

Director, Management Development and Continuous Training (2008 2010) - Highly sought after instructor and
engagement facilitator, with extensive competency, performance management, emotional intelligence and strengths
coaching experience. Created CLM curriculum and senior leader training for the largest CRM launch in the company history,
delivering high-energy content facilitation. Developed and led Employee Engagement and Strength Coaching workshops for
senior sales, marketing, and human resources teams, to include leading and teaching a national human resources project on
strengths and coaching. Coordinated with engagement thought leaders connecting strength development with Pfizer
competencies. Facilitated coaching and development programs helping managers create impactful development plans

District Manager (2000 - 2008) Consistently exceeded sales goals totaling over $160M in retail, long term care and
government accounts. Led talented team of between 10 to 26 professional healthcare representatives consistently
increasing sales in diverse product areas, to include cardiovascular, neurology, pain, anti-infective and allergy markets.
Formed exceptionally trained and highly collaborative teams resulting in back to back national top sales awards and national
leadership recognition. Led sales territory re-alignment project ensuring proper key prescriber coverage and return on
resource investment. Promoted team members to higher level sales and headquarters based positions

Professional Sales Representative, Hospital Representative, Asst. to the Regional Manager (1996 2000)
Promoted ahead of peers to successive positions of leadership within the Primary Care, Government and Hospital Business
Units (Teaching Institutions). Promoted to District Manager within 8 months of taking management training position

MILITARY SERVICE GULF WAR VETERAN


UNITED STATES AIR FORCE, Worldwide 1989-1996
Instructor, Leadership and Management Studies, Security Police Flight Commander, Chief, Security Police -
Top rated leadership and management instructor at the Air Force Officer Training School at Air University. Commanded units
of up to 125 military employees in security and law enforcement operations. Chosen in rigorous selection process to lead
professional combat competition and weapons teams. Veteran of Operation Desert Storm, serving as Chief, Security Police
and cultural liaison of Riyadh Air Base, Saudi Arabia. VFW active member
MATTHEW GARVIC Page Three

EDUCATION AND PROFESSIONAL CERTIFICATIONS

MS, Positive Organizational Development and Change, Case Western Reserve University
Weatherhead School of Management, Cleveland, Ohio
Deans Academic Honors, Beta Gamma Sigma Honor Society Member
Keynote Speaker: Complex Adaptive Response in Systems Driven Organizations
Weatherhead School of Management MPOD/MOD Alumni 40th Anniversary Business Excellence Forum
BA, Political Science, Miami University of Oxford, Ohio
Awarded Regular Commission, USAF Reserve Officer Training Corps
Certified Instructor, Blanchard Situational Leadership (SLX Experience)
Certified Clifton Strengths Performance and Engagement Coach (Gallup, 2008-2012)
Certified Instructor, Emotional Intelligence (Hay Group Emotional and Social Competency Model)
Master Level Certification, Developing Leadership through Emotional Intelligence (Case Western)
Certified Instructor, Insights Discovery

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