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    Raj Resume

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    Anonymous Nl46oAlC
    Hi, Looking forward for best opportunities in big brand company. Motivated by challenges hence resume uploaded. Interested employer can contact me in attached document details.

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    Raj Resume

    Uploaded by

    Anonymous Nl46oAlC
    23 views2 pages
    Hi, Looking forward for best opportunities in big brand company. Motivated by challenges hence resume uploaded. Interested employer can contact me in attached document details.

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    Raj_Resume - Copy

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    Hi, Looking forward for best opportunities in big brand company. Motivated by challenges hence resume uploaded. Interested employer can contact me in attached document details.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    23 views2 pages

    Raj Resume

    Uploaded by

    Anonymous Nl46oAlC
    Hi, Looking forward for best opportunities in big brand company. Motivated by challenges hence resume uploaded. Interested employer can contact me in attached document details.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 2

    Raj Vardhan

    E-mail: rajvardhan853@gmail.com. Mobile: +91-9748864698 / +91- 9831896911


    Address: 16/2, Benaras road, Salkia, Howrah-711106 (W.B)

    PROFESSIONAL OBJECTIVE
    I would like to be a part of a successful Company, delivering the best of my abilities and
    skills. I will strive to uphold the reputation of the organization and at the same time enhance
    my skills and deliver my best to be a part of a successful team.

    EXPERIENCE PROFILE

    Company Job title Year


    Aegis BPO LTD Sr. Customer care Executive From 2008 to 2010

    Tata business Support service Quality team leader From 2010 till data

    17 times rewarded as a WOW performance category in quality role.


    Guided east zone quality team as a mentor to enhance productivity.
    Client appreciated for effective feedback process for different sell campaigns.
    Upper management apprised work culture for target accomplishment in
    timeline. PROFILE ACHIEVEMENT

    CORE COMPETENCIES

    Capable to put across ideas freely, convincingly and powerfully.


    Good communication skills, team player and good coordination skills.
    Motivator to each team member, monitoring their performance and implementing
    corrective actions as required
    Ability to do a root causes analysis and action planning.
    Work upon the action plans to improve Call Quality scores.
    Motivating each team member, guiding, monitoring their performance and
    implementing corrective actions as required.
    Leadership skills, good analytical & reasoning skills, working knowledge of MS Office
    applications, excellent communication / interaction skills
    Process orientation, computer savvy, good people management skills strong
    customer focus, should have the ability to mentor employees, assertive and target
    driven.
    Expert in Pareto, Pivot analysis, Graph & trends analysis and other quality tools.
    Have basic etiquette of mailing communication.
    ACADEMIC HIGHLIGHTS

    Having basic understanding of Marketing Management as achieved B+ grade in


    subject during MBA plan.
    Conceptual knowledge in Human Resources Management as prepared different
    assignment in MBA program.
    Experience in Principles and Practices of Management by making various assignment
    during MBA course.
    Expert in Strategic Management & decision making factors.
    Specialized in Quality Systems Management.
    Have good experience in working culture at organization different department and
    process as completed Organizational Behavior course during MBA.

    EXAMINIATION BOARD / UNIVERSITY YEAR


    M.B.A. National Institute Business Management 2014

    EDUCATIONAL QUALIFICATION

    Date of Birth 20th May 1989


    I speak & write English, Hindi & Bengali
    Leisure Playing cricket & listening the music
    Sex Male
    Nationality Indian
    Other Qualification Expert MS office tools

    PERSONAL DETAILS

    Date :-

    Place :- Signature

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