CV - Riham Salman
CV - Riham Salman
CV - Riham Salman
Nationality: Jordanian
Residency permits: Greek residency
Current address: Thessaloniki, Greece
Telephone number: +30 694 700 4741
Email: Riham.salman1@gmail.com
PROFESSIONAL EXPERTISE
4 + years of work experience in Humanitarian Aid; for different non-governmental organizations (both
in camp setting and host communities) and within different sectors such as Basic Needs, Protection, and
WASH.
6 + years of work experience in Marketing and Events; Public Relations and Communication, Customer
Services, and responsible for delivering the services within the given timeframe and budget.
8 + years of proven management skills and staff supervision; have line-managed and supervised up to
20 staff and provided leadership, technical support and trainings.
Professional communication and reporting skills; delivered presentations in meetings, workshops,
campaigns and trainings. Delivered various reports on a daily, weekly and monthly basis, and attended UN
sector working group's sessions on a weekly basis.
Fields of expertise: Humanitarian Aid (Cash Assistance, Women Empowerment, Gender-based Violence
and Case Management, and WASH), Marketing strategies/techniques and Public Relations.
WORK EXPERIENCE
International Organisation for Migration (Amman, Jordan) October 2016 -January 2017
Project Assistant (Communication)
Undertake communications activities in an assigned area or areas, such as case consultation, the
information center or public affairs.
Provide information to refugee individuals through the RSC ACRONYM information center, and assist in
verifying the information provided by the RSC MENA information center.
In close coordination with supervisors, assist with activities related to public affairs including assisting with
producing and distributing materials for individuals served by RSC MENA, RSC management, IOM,
partners and donors.
Update WRAPS as needed with communications-related content.
Undertake QC of communication-related data in WRAPS and other communications tools.
Provide regular reports on the work being accomplished to the Project focal-point, communications and/or
supervisors and team members.
Demonstrate a solid understanding of the USRAP, SOPs and WRAPS.
German Federal Agency for Technical Relief (Amman, Jordan) May 2012 April 2013
Office Manager
Assist the Head of Mission with the Provision of Water, Sanitation and Hygiene Services in Zaatari
Camp project.
Attend coordination meetings with UNICEF on a regular basis (daily, weekly and monthly) and provide
UNICEF with weekly and monthly reports (using a SITREP template).
Responsible for tracking water delivery and distribution by filling the forms received from Zaatari camp,
and for updating and maintaining information on computer systems and in archives.
Fill water delivery and distribution forms once the forms are updated in the database.
Compare total m3 of water with the actual paid amoint in the invoices for each day.
Maintain, update and retrieve data held on computer systems that is related to the dislodging forms
received from Zaatari camp.
Compare total m3 of black and grey water with the actual paid amount in the invoices for each day.
Provide administrative support including the discharge of clerical duties, maintainance of files and records,
help international staff and visitors with translation of verbal and written formal letters and E-mails, and
translation of official documents handed to governmental departments and tax exemptions offices.
Responsible for general office support as the focal point the contact with GIZ, KFW, CIM, MoPIC, MoI
and MoFA.
Zona Del Arte Co. (Amman, Jordan) August 2006 April 2012
Marketing Director
Develop and implement strategies and marketing plans for the agency based on a variety of marketing
techniques in order to provide step by step targets and expected outcomes to ensure both short and long-
term outcomes.
Plan and implement marketing campaigns, recommend approprite sales and marketing channels, and lead
the research and analysis of the market data.
Recruit and line-manage the Marketing and Sales teams, including day-to-day management, training and
development of the teams.
Provide strong leadership, strategic direction and technical support to the team to ensure both short and
long-term impacts and outcomes.
Arrange meetings with the clients and with the teams on a regular basis, and act as the focal point between
the clients and the designers and provide technical support.
EDUCATION
LANGUAGES
COMPUTER SKILLS
Microsoft Office
Open Office
Microsoft Outlook
TRAINING COURSES
One month course in public relation (PR) at InterContinental Hotel Amman, Jordan
Training in GBV (Gender-Based-Violence) at IRC
Training in SOP (Standard Operating Procedure) concerning referrals at IRC
ToT-training in fiscal responsibility and budgeting through LWF
USAID M&E online course
Various marketing courses
REFERENCES