Work IQ
Work IQ
Work IQ
Boost Your
Work IQ
Ro n F r i e d man P h . D.
Action Plan 12
Worksheet 13
Action Plan 21
Action Plan 27
Action Plan 33
Action Plan 39
Action Plan 46
By the time were done about half an hour from now, youll
have a series of ideas for optimizing your workday in ways
that allow you to sustain your energy, elevate your
performance, and get more done.
If everything
is a priority
then nothing is
a priority.
AU T HOR GA R R R E Y NOL D S
How to Spend the First 10 Minutes of Your Day 9
Whats the first thing you do when you arrive at your desk? For
many of us, checking email or listening to voice mail is practically
automatic. In many ways, these are among the worst ways to
start a day. Both activities hijack our focus and put us in a reactive
mode, where other peoples priorities take center stage. They are
the equivalent of entering a kitchen and looking for a spill to
clean or a pot to scrub.
Studies show that when it comes to goals, the more specific you
are about what youre trying to achieve, the better your chances
of success. Having each step mapped out in advance will also
minimize complex thinking later in the day and make
procrastination less likely.
Finally, prioritize your list. When possible, start your day with
tasks that require the most mental energy. Research indicates
that we have less willpower as the day progresses, which is why
its best to tackle challenging items particularly those requiring
focus and mental agility early on.
The entire exercise can take you less than 10 minutes. Yet its a
practice that yields significant dividends throughout your day.
Step 2
To identify important tasks, ask yourself
this question the moment you sit at
your desk: The day is over and I am
leaving the office with a tremendous sense of
accomplishment. What have I achieved?
Step 3
Break down each task into specific
actions.
Step 4
List the actions you plan to take,
starting each one with a verb.
Step 5
Prioritize your list, placing actions that
require the most energy first.
12
Worksheet
Your First 10 Minutes
1.
The day is over and you are leaving the office with a
tremendous sense of accomplishment.
Task 1
Task 2
Task 3
13
Worksheet Your First 10 minutes
2. Task 1
Action
Action
Task 2
Action
Action
Action
Action
Action
Task 3
Action
Action
Action
Action
Action
14
Worksheet Your First 10 minutes
3.
Finally, prioritize your list. Go back to the list
above and place a number to left of each
action, with 1 representing tasks requiring a
lot of mental flexibility and willpower, and
5 representing those requiring very little
mental flexibility and willpower.
4.
Start by working on the 1s, moving on to
higher numbers as the day progresses.
15
16
The Art of
Scheduling to
Your Strengths
17
Dont mistake
activity with
achievement.
H A L L OF FA M E BA S K E T BA L L C OAC H J OH N WO ODE N
The Art of Scheduling to Your Strengths 18
By now, youve probably noticed that the person you are midway
through the afternoon is not the same person who arrived first
thing in the morning. Research shows our cognitive functioning
fluctuates throughout the day. If youre like most people, youll
find that you can get a lot done between 9:00am and 11:00am.
Not so at 2:30pm. Later in the day, it often feels like were moving
at a fraction of our morning pace.
To get the most out of every day, you need to guard the hours
when you are at your most productive. Think back to yesterday
and the day before. At which points of your day did you feel at
your most energetic? Chances are, these are times with the
highest productivity potential.
Proactively setting aside your best hours to get work done saves
you from having to scramble later on to compensate. Use these
hours for working on high-priority projects, making decisions
youve been avoiding, or initiating a difficult conversation.
Fatigue, its worth noting, is not all bad. In fact, the findings of a
2011 study suggest that when our minds are tired, we are more
distractible and less adept at filtering out seemingly irrelevant
ideas. The free association that ensues makes off-peak hours
an ideal time for finding novel solutions.
In either case, protect your best hours. If you dont do it, who will?
Action Plan
Step 1
To identify your high-potential hours,
think back to yesterday and the day
Scheduling to Your Strengths
before. At which points of the day did
you feel at your most energetic?
Step 2
Place a note on your calendar, shielding
future high-potential hours from non-
essential activities.
Step 3
Plan to do your most complex work
during high-potential hours.
Step 4
Reexamine problems in need of novel
solutions when you are tired. Off-peak
hours are when many of us are at our
most creative.
21
22
The Value of
Chunking
Activities
23
"You can do
anything, but not
everything."
AU T HOR DAV I D A L L E N
The Value of Chunking Activities 24
And yet each time we shift our focus, its as if were taking a trip
to the store. Creativity expert Todd Henry calls it a task-shifting
penalty. We pay a mental tax that diminishes our ability to
produce high-level work.
Step 2
If possible, respond to emails at
designated times instead of allowing
each message to disrupt your focus.
Step 3
Alternatively, reduce the strain of
constant communication by
programming your email to refresh
every 30 minutes, or disabling the pop-
up feature.
Step 4
When your work requires
concentration, schedule brief sessions
during which you are electronically
inaccessible.
27
28
Schedule
Intermissions
on Your
Calendar
29
What is without
periods of rest
will not endure.
OV I D
Schedule Intermissions on Your Calendar 30
You might also worry that if you take a break, youll lose
momentum and find it impossible to regain your stride.
Next, find something active you can do with this time and put it
on your calendar. Take a walk, stretch while listening to a song,
or go out with a coworker for a snack. If these activities strike
you as too passive, use the time to run an errand. The critical
thing is to step away from your computer so that your focus is
relaxed and your mind drifts. (So no, checking Facebook does
not count.)
Schedule Intermissions on Your Calendar 32
Finally, note your energy level when you return. You are bound
to feel invigorated, both because youve allowed your brain
some rest and because the physical movement has elevated your
heart rate.
Step 2
Devote these breaks to non-computer
based, physical activities that are
enjoyable and distancing from your
work.
Step 3
Observe which tasks benefit the most
from intermissions. In my experience,
breaks are especially helpful when a task
require deep concentration.
Step 4
Consider adjusting the number of
breaks on your calendar to the type of
work you are doing. For example, you
might need three breaks on Mondays to
keep you focused on a writing deadline,
and only one on Tuesday when you are
in meetings all day.
33
34
View Exercise
as Part of Your
Job Description
35
Improved concentration
Sharper memory
Faster learning
Prolonged stamina
Lower stress
Happier mood
Enhanced creativity
What keeps us from exercising more often? For many of us, the
answer is simple: we dont have the time. In fairness, this is a
legitimate explanation. There are weeks when work is
overwhelming and deadlines outside of our control need to be
met. But lets be clear. What we really mean when we say we
dont have time for an activity is that we dont consider it a
priority given the time we have available.
Step 2
Purchase high-level exercise clothing,
sneakers, and equipment. This will entice
you to want to do the activity.
Step 3
Search for someone who shares your
enthusiasm for the activity and make a
plan for going together.
Step 4
Locate a trainer, instructor, or course that
can help you and your partner improve
your performance.
Step 5
Set a specific goal for measuring your
progress. For example, bench-pressing 125
pounds, running a 6 minute mile, or acing
your tennis opponent twice in one match.
39
40
A rested will is
a strong will.
P S YC HOL O G I S T ROY F. BAU M E I S T E R
A N D JOH N T I E R N E Y
Au t h o r s o f Wi l l p owe r : Re d i s c o v e r i n g t h e G re a t e s t Hu m a n St re n g t h
How to Spend the Last 10 Minutes of Your Day 42
How much sleep did you get last night? If the answer is not
enough youre hardly alone. According to Gallups estimates,
nearly half the people youll run into today are suffering from
some level of sleep deprivation.
But lets face it. Most of us would love more sleep. The problem
is we cant seem to get ourselves to bed on time. In part, its
because were so busy during the day that the only time we have
to ourselves is late in the evening. Combine that with the fact
that we have less willpower when were tired to force ourselves
into bed and you have the perfect recipe for continued sleep
deprivation.
So, how do you get to bed earlier? Here are a few suggestions.
Think spa.
Create a tranquil environment. Dim the lights, play soothing
music, light a candle.
Handwrite a note.
One of the most effective ways of boosting happiness is
expressing gratitude. You can experience gratitude while
writing a thank-you note to someone you care about, or
privately, by listing a few of your days highlights in a diary.
Meditate.
Studies show that practicing mindfulness lowers stress and
elevates mood.
However you choose to use the time before bed, do your best to
keep this time free of negative energy. Dont set your morning
alarm right before going to beddo it when you first wake up so
that you dont feel pressured to fall asleep. Avoid raising delicate
topics with your spouse.
Step 2
Identify time sinks that can be eliminated
or minimized as part of your nighttime
routine.
Step 3
Choose a specific time you want to be in bed.
Step 4
Set an alarm to go off at least 30-60 minutes
before that time, reminding you to wind
down.
Step 5
Program your thermostat to lower the
temperature before bedtime.
Step 6
Do something relaxing before going to sleep.
(Resist electronics.)
Step 7
Use a pen and notepad to jot down work-
related thoughts, so that you can clear your
head.
Step 8
Set the next days alarm first thing in the
morning not just before you are getting
ready to fall sleep.
46
47
Conclusion:
Three Keys to
Working
Smarter
Conclusion: Three Keys to Working Smarter 48
In this ebook, I have tried to satisfy both the scientist and the
self-help enthusiast.
Ro n F r i e d man P h . D.