Gartner Sourcing & Strategic Vendor Relationships Summit

35 November 2015 | Grapevine, TX

Keynote: Becoming a Wolf in a Digital

World
Tina Nunno

This presentation, including any supporting materials, is owned by Gartner, Inc. and/or its affiliates and is for the sole use of the intended Gartner audience or other intended recipients. This presentation may
contain information that is confidential, proprietary or otherwise legally protected, and it may not be further copied, distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates.
2015 Gartner, Inc. and/or its affiliates. All rights reserved.
How Would Others Describe You?

Friendly Expert Fun Professional Diligent

Service-Oriented Approachable Responsible Competent

1 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
Who are you
in a conflict?
2 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
Or would you prefer
chess to dodgeball?

3 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

The Digital World Has Created
More Opportunity and Conflict
But Are you going
people to be a digital
predator or prey?
are still
analog.
Still playing
dodgeball
and
chess
4 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
Many Technologists and Managers Choose Neither
Predator Nor Prey, and Prefer to Wield Data

Don't bring data

to a knife fight.
5 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
The Digital World Requires
Partnership, However
Predators
only partner
with other
predators

6 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

 Reader's highlights explored the light
and dark sides of a Wolf leader

Dont bring data to a knife fight

7 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

 Politics is
simply the
process of
resolving
conflicts
and making
Politics is both a
decisions.
personal and an
organizational conflict
8 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
 "For leaders, the ultimate animal is the Wolf
An ideal balance of an intelligent social creature that can
inspire loyal followership and create group affinity
and the ruthless predator that can lead a pack of strong
fighters, win in a competitive environment and command
a large territory"

9 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

Digital Leadership Requires Innovation and Creativity

"When initiatives require

creativity and inspiration
leaders should go to the
light side."

10 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

The Digital World Also Presents Many Risks

"Dark side tactics

are useful when a
leader needs simple
compliance and
obedience,
or needs to send a
strong message, but
does not expect or
require enthusiasm
from others."

11 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

 We Know That for Most Enterprises,
There Is a Great Deal at Stake
"Wolf leaders are driven
by doing what is best
for the enterprise,
and are willing to make
the difficult trade-offs
to protect and advance
the whole."
"Leadership is
both a privilege
and a burden."
12 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
 Extreme highlights reveal
personal leadership conflicts

Dont bring data to a knife fight

13 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

 The Extreme Animal Ecosystem:
Grow Leadership by Going to Extremes

14 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

Power Is Still a Major
Personal Conflict
"If you must choose
between your
colleagues having
power and you
having it, you should
choose yourself."

15 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

You Wonder About the Limits of Input either the
stakeholder has
"There are only two reasons for a leader or anyone
information that
else to solicit the input of stakeholders
will improve the
quality of the IT
decision
or the leader
requires
permission to
make the change
he does not have
the power to make
independently."

16 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

 We Want to Be
Transparent, but
That Doesn't Always
Work Out as We Hope

"Treat information
as a weapon,
and don't load the
gun aimed at you."

17 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

 We Struggle
Between Objectivity
and Advocacy

"It is the leader's job

to tell the story,
and to advocate for
and manage the
reputation of her
organization."

18 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

We Care About Reputation they also
aggressively protect
those hard-earned
reputations by
figuratively chewing up
and scattering the body
parts of those who
attack them.

They actively hunt down

those who say bad
things about their
department and work to
"Leaders build their reputations and their correct the record."
power by proactively communicating about
their accomplishments, and asking for help to
deal with real issues
19 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
 We Worry About
Triggering Chain
Reactions of Conflict

"Apply precision
strikes to prevent
smaller problems
from becoming
larger ones."

20 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

We Know That the Best Source "Generating growth,
of Power Is Performance reducing costs of doing
business and mitigating
business risks are the
things that all executives
care about most
... each time a leader
delivers these benefits
to the enterprise, it is
an opportunity to
grow power."

21 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

 We Want You on Our Side

Leadership includes the

privilege of protection
the leader's duty to
protect others.

22 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

 Leadership Requires an Extreme Ecosystem of Skills

23 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

A Few Wolves Can Change a River's Flow

24 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

 Take the Wolf Quiz and
Find Out Your Extreme
Animal Profile

Gartner.com/wolfcio

25 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

26 2015 Gartner, Inc. and/or its affiliates. All rights reserved.