Mindy Martin Case Study

The three major highlights of the case are as follows:-
(a) The behavior of Assumption or proceeding with a pre-conceived notion against

anybody without involving ourselves to know the person completely or about any
incident is one of the major highlights of the case. It is pertinent to mention that
Assumption and Pre-conceived notions are opposite to Grapevine
Communication and can be defined as opinions made by individuals himself without
any confrontation made with the person against whom it is cultivated. In the case
study assumption was made against Al Sharp who as per Mindy Martin was resented
with her MBA degree and fast rise in the organization.
(b) The Grapevine Communication or hearsay which again resulted one side rift and
finally reduced the interaction between Mindy Martin and Al Sharp is the second
major highlights of the case which lead to intervention of their immediate boss
William Attridge. The consequence of the Grapevine Communication which created
obstruction by Mindy Martin to interact with Al Sharp also changed the working
atmosphere to chilly for a month until the intervention by their immediate boss.
(c) The 3rd major unvisible highlight of the case is the lack of interaction among the
employees and being vocal about something. I even feel that Mindy Martin was not
fully accustomed to the organizational behavior which can be clearly figured out
from the 1st paragraph were she was determined to get along with everyone
including Al Sharp which was not again seen after she failed to make it to the
Midwest marketing director.
Ans.3) The issues involved in the case were as follows:-
(a) Assumption by Mindy Martin that Al Sharp was resented with her higher educational
qualification.
(b) Relying on Grapevine Communication which further lead to differences.
(c) Lack of interaction/ get-together among the employees
(d) High headedness of Mindy Martin which can be easily made out as when grapevine
confirmed her suspicion that Al Sharp had strongly influenced the decision, she did
not confront with Al Sharp but she reduced her interaction with Al Sharp.
Ans. 5) Following are the possible alternate solutions:-
(a) The organization should host get-togethers where individuals can informally talk to
their subordinates, colleague and seniors.
(b) The Organization heads would have involved themselves post selection to enter into
conversation with other contenders to ease the atmosphere.
(c) Mindy Martin should have been vocal post failure of selection as Midwest Marketing
Director.
Ans.6)
their subordinates, colleague and seniors. These informal conversations would have
definitely filled the gap between Mindy Martin and Al Sharp along with other
employees. Informal discussions and conversations leads to build more trust and an
easy access to put their point with more ease.
(b) The event of selection of Walt Murdoch as Midwest Marketing Director was the
turning point of the case study which compelled Mindy Martin to believe the
grapevine communication. The Organization heads would have involved themselves
post selection to enter into conversation with other contenders to ease the
atmosphere. The organization should make employees feel that they all are equally
important to the organization.
(c) Mindy Martin should have been vocal post failure of selection as Midwest Marketing
Director. Being vocal would have cleared the ill thoughts against Al Sharp and
intervention of their immediate boss namely William Attridge would have not taken
place. Being vocal would have even reduced the stress level among the employees
but cannot be practically possible every time. So this alternative solution will come
last in my priority list.
Ans.7)
their subordinates, colleague and seniors. These informal conversations would have
definitely filled the gap between Mindy Martin and Al Sharp along with other
employees. Informal discussions and conversations leads to build more trust and an
easy access to put their point with more ease.
Ans. 8) Suggestive Solution:-
(a) The case study issue exists in most of the offices and is very common in an working
environment. Persons sitting at higher portfolios should be well proficient in
organizational behavior and should act accordingly. The working atmosphere plays
an important role towards the growth of the organization. Every employee should be
taught organizational behavior so as to act professionally in these conditions.
However, Mindy Martin was more educated then Al Sharp, but lack of organizational
behavior knowledge made her adamant to her decision to reduce her interaction
with Al Sharp.
Recommendations: - Assumption and trusting on grapevine communication is an

inbuilt/ default character of a human being. Sometimes we make assumptions on
the terms of various conditions. But these tendencies affect the organization in
many ways. Knowledge of organizational behavior will somehow restrain the
individual to act in negative way and will definitely initiate various remedial issues so
that not to create assumption and belief on grapevine communication.
Organizational behavior knowledge is highly recommended for every employee, if
not definitely employees employed at higher position.
Ans. 9) Assumptions made while solving the case:- Lack of Organisational Behaviour.
Ans.10) Title :- Lack of Organisational Behaviour.

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What were the issues involved in the case?

What were the possible alternate solutions discussed?

The three major highlights of the case are as follows:-

(a) The behavior of Assumption or proceeding with a pre-conceived notion against

Ans.3) The issues involved in the case were as follows:-

Recommendations: - Assumption and trusting on grapevine communication is an

Ans.10) Title :- Lack of Organisational Behaviour.

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