ISO 9001 2015 Checklist (Marketing)
ISO 9001 2015 Checklist (Marketing)
ISO 9001 2015 Checklist (Marketing)
5 Have the risk identified at department level? (ISO 9001:2015) Y F-MR-05 R0 Dt. 02 Nov 15 (NC),
6 Show me the risk identified? (ISO 9001:2015) Y F-MR-05 R0 Dt. 02 Nov 15, Ref 01,21 Jul 18,
Quality objectives not reviewed at six monthly
as per policy.cl. No.6.2,
7 Is there any action taken on identified risk? (ISO 9001:2015) Y but not adequete, Risk and Opportunity are
same in risk register-NC
8 Is requirements of product are determine? Y at enquiry stage being standard product.
9 Is requirements of product are reviewed and documented? Y Technical enqury data sheet check fond ok,
but doc. number in not allocated.
10 Is product requirements are changed and are documented? Y through revised offer, Jay beverages Jammu
order no ( offer ref no, 17-18/idmc/flow/jay/194)
check and found ok
11 Is there any product catalog established? Y pnuematic seat valves check and found ok
12 Is there any enquiries, contracts or order handling, including N Post contract review form no. F-MKT-08
amendments system established? Show review record. established in system but not avalable with
audittee.
13 Is customer feed back form received? Show feedback form. Y Check and found OK
14 Is there any analysis of customer feed back form? Show N Customer feddback form- 42 Receve valve
analysis of customer feedback & action taken on them. pump fitting, Analysis done Heightest rating -
92%, lowest - 48, Avg. 76., analysis for lowest
rating of customer feedback has been done but
action on low rating not performed.