This document provides user corrective actions for resolving various printer errors. It lists the error codes and corresponding steps to troubleshoot issues such as removing and reinstalling toner cartridges, imaging units, and other components or replacing defective parts. Errors involving paper jams or incorrect parts installation can be addressed by checking the paper path, making sure the right parts are used, and reseating components properly. Turning the printer off and on is also a recommended step for many error codes.
This document provides user corrective actions for resolving various printer errors. It lists the error codes and corresponding steps to troubleshoot issues such as removing and reinstalling toner cartridges, imaging units, and other components or replacing defective parts. Errors involving paper jams or incorrect parts installation can be addressed by checking the paper path, making sure the right parts are used, and reseating components properly. Turning the printer off and on is also a recommended step for many error codes.
This document provides user corrective actions for resolving various printer errors. It lists the error codes and corresponding steps to troubleshoot issues such as removing and reinstalling toner cartridges, imaging units, and other components or replacing defective parts. Errors involving paper jams or incorrect parts installation can be addressed by checking the paper path, making sure the right parts are used, and reseating components properly. Turning the printer off and on is also a recommended step for many error codes.
This document provides user corrective actions for resolving various printer errors. It lists the error codes and corresponding steps to troubleshoot issues such as removing and reinstalling toner cartridges, imaging units, and other components or replacing defective parts. Errors involving paper jams or incorrect parts installation can be addressed by checking the paper path, making sure the right parts are used, and reseating components properly. Turning the printer off and on is also a recommended step for many error codes.
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Error User Corrective Action
Remove and re-install the black Toner Cartridge, then turn the printer off and on. Error 01 Replace the black Toner Cartridge, then turn the printer off and on.
Remove and re-install the cyan Toner Cartridge, then turn the printer off and on. Error 02 Replace the cyan Toner Cartridge, then turn the printer off and on.
Remove and re-install the magenta Toner Cartridge, then turn the printer off and on. Error 03 Replace the magenta Toner Cartridge, then turn the printer off and on.
Remove and re-install the yellow Toner Cartridge, then turn the printer off and on. Error 04 Replace the yellow Toner Cartridge, then turn the printer off and on.
Error 05, Turn the printer power off, then on.
10, 11,12, and 13
Remove and re-install the Imaging Unit (make sure that Imaging Unit is locked in place). Turn the printer off, then on. Remove and re-install the Main Charge Grid. Turn the printer off, then on. Remove and re-install the Transfer Kit. Turn the printer off, then on. Remove and re-install each of the Toner Cartridges. Turn the printer off, then on. Error 20 Replace the Main Charge Grid. Turn the printer off, then on. Replace the Imaging Unit (make sure that Imaging Unit is locked in place). Turn the printer off, then on. Replace the Transfer Kit. Turn the printer off, then on. Replace the Toner Cartridges. Turn the printer off, then on.
Remove and re-install the Imaging Unit (make sure that Imaging Unit is locked in place). Turn the printer off, then on. Replace the Imaging Unit (make sure that Imaging Unit is locked in place). Turn the Error 21, 22, 30, and 32 printer off, then on. If a problem persists for Error 30, clean the sensor. See Cleaning Phaser 750 Printers.
Check for jammed paper throughout the paper path (especially in paper feeder). Error 33 Remove and re-install the paper feeder and Transfer Kit. Turn the printer off, then on.
Check for jammed paper in the Fuser. Re-install the Fuser. Turn the printer off, then on. Make sure that you have the correct Fuser for your local printer power supply: Error 40, 41, 42, and 43 110-Volt Fuser Part Number 016-1839-00 220-Volt Fuser Part Number 016-1840-00 Replace the Fuser. Turn the printer off, then on.
Turn the printer off, then on.
Error 50, 51
Remove the Duplex Unit (if installed).
Check for paper under the Upper Tray. Error 52 Turn power off, then on.
Open left door and remove any jammed media.
Error 53 Tun the printer off, then on.
Remove the media from the Multi-Purpose Tray. Turn the printer off, then on. Error 60 Reinstall the media. Make sure you do not overfill the tray.
Error 61 Remove and re-install each Toner Cartridge. Turn the printer off, then on. Replace each Toner Cartridge. Turn the printer off, then on.
Check for jammed paper throughout the paper path (especially in the paper feeder and Fuser). Remove and re-install the Fuser. Turn the printer off, then on. Error 62 Slide out and re-insert the paper feeder. Turn the printer off, then on. Replace the Fuser. Turn the printer off, then on.
Remove and re-install the Imaging Unit. Turn the printer off, then on. Error 63 Replace the Imaging Unit. Turn the printer off, then on.
Turn the printer off, then on.
Error 70, 71, and 72
Remove and re-install the Imaging Unit. Turn the printer off, then on. Error 73 Replace the Imaging Unit. Turn the printer off, then on.
Remove and re-install the Fuser. Turn the printer off, then on. Error 74 Replace the Fuser. Turn the printer off, then on.
Make sure that all four toner cartridges are installed in the printer. Error 80, 81, 82,83, and 84 Turn the printer off, then on.
Error 01p through Make sure that installed memory DIMM(s) are compatible with printer's image processor board and that they are installed in the proper slot(s). Error 47p
