Project Canvas Manual
Project Canvas Manual
Project Canvas Manual
CANVAS
Simplifying project communication
Explanatory Manual
Copyright © Project Canvas 2014 - All rights reserved
TABLE OF CONTENTS
Introduction 4 Use cases 34
What is a project? 5 Kraftwerket 37
About Project Canvas 6 Drivr 39
4
WHAT IS A
PROJECT?
Before explaining Project Canvas, let us establish Characteristics Descriptions
the definition of a project. “A project” can
Projects are unique. A project is unique because some factors will
indeed be many things, from building a bridge to
always be different, such as the environment,
running a marathon. Projects can share many
team and/or the result.
characteristics while still remaining unique.
According to the Oxford Dictionary, a project is Projects have specific A project is designed to solve one or more
defined as: end results. specific objectives ending up with a specific
result.
“An individual or collaborative enterprise that is Projects have limited No projects have infinite resources, there are
carefully planned to achieve a particular aim.“ resources. always time and budget restrictions.
In the table we have provided a description Projects introduce As a project is unique, it is unclear how the
of the main characteristics of projects. Each risks. exact process will unfold. The project is not
project has its own challenges. In order to “business as usual”.
control the progress of your project it is
important to: form the right team, determine
tasks and find the conditions to execute these
tasks effectively.
5
ABOUT PROJECT CANVAS
Project name Project owner
is built on well known project methodologies How can the milestones be measured?
6
You might ask: “Is there a need for another tool? The tool is used by project teams to simplify
Don’t we have enough already?” It is true, there project communication and to synchronize
are many tools which all try to solve specific understanding of the project among those
project problems and/or help you in different involved - both internally and externally. Project
areas of project management. Project Canvas, Canvas can be used both offline, as a physical
however, focuses on helping to establish an printout with post-its, and online at
overview of the project you are involved in. app.projectcanvas.dk. The tool has proved
Overview is important for the team to work valuable as a:
in a common direction, being engaged and
motivated. It is also important for briefing • pre-project tool to kickstart projects
stakeholders who have concerns about the and specify “what is the purpose?”, “why
project status. is it undertaken?” and “how should it be
delivered?”
• sales tool to sell and convince recipients to
accept a project.
• briefing tool for communicating project
status.
• project management tool for those
simple projects that do not need complex
management systems.
The next chapter will cover all 12 of the
elements in depth.
7
EXPLANATION
OF ELEMENTS
SUCCESS
PURPOSE SCOPE OUTCOME ACTIONS MILESTONES
CRITERIA
What is Purpose?
The purpose describes why the project is started and the desired
outcomes, which should be achieved. It is the fundamental reason
for initiating the project, leading to the end result. Purpose shows
that the project is “beneficial”, which means it creates significant
value for the project owner, the people involved in the project and its
end users.
10
How to use the Purpose element
The purpose is often expressed in one or two “soft” phrases, giving
a perspective for initiating the project. The following questions can
be helpful when defining the purpose:
Tip: When defining the Purpose, do not use more than 1-2 statements.
11
SCOPE
Definition: Scope represents what is a part of the
project and what is outside of the project boundaries.
What is Scope?
The scope is designed to capture what the project will include and
exclude. It is a considerable part of aligning the expectations of
everyone involved in the project. If disagreements regarding the
workload arise in the course of a project, a good scope definition
serves as a common reference point for everyone.
12
How to use the Scope element
When defining the project scope, the team explores the immediate
project activities, milestones and end results. They are placed either
inside or outside of the project’s scope. The elements should be
revised until a satisfactory scope has been created. To make the
best use of scope as a project guideline, all stakeholders should
commonly agree upon and authorize the defined scope before
initiating the project. The following questions are helpful when
defining the scope:
Tip: Think project length, width and depth when defining Scope.
13
SUCCESS CRITERIA
Definition: Measurable criteria chosen to determine
whether the project has achieved its desired result.
14
How to use the Success Criteria element
Good criteria for success are characterised by being specific,
measurable, realistic and time specified. At the same time, they
should also be ambitious, but never unrealistic. The following
questions are helpful when defining success criteria:
Tip: Include a clear time frame within which the criteria can be met.
15
OUTCOME
Definition: Outcome is a description of the desired
result of the project work being undertaken.
What is Outcome?
The outcome captures what the project should lead towards. The
other elements in the canvas should support and contribute to
attaining the result. The result can be seen as a unifying intention
throughout the project process.
16
How to use the Outcome element
A well defined outcome is characterised by being SMART: Specific,
Measurable, Acceptable, Realistic (but ambitious and challenging),
and Time set. It is important to remember that the result is
more rigid while actions toward it are more flexible. The following
questions can be helpful when specifying results:
17
MILESTONES
Definition: Milestones are significant events in the
project, which divides the project into manageable parts.
18
Why Milestones are important
Instead of just initiating and closing the project without defined
check points, milestones are used to clear out the clutter and divide
the project into smaller parts. It then makes it easier to determine if Tip: Do not add
the project is on schedule. At the same time, milestones can be used more than 4-6
for communicating with the team and stakeholders. They hereby milestones to the
serve as a status overview and identify the next steps to take. project.
19
ACTIONS
Definition: Project actions are tasks, activities or
work that helps to achieve the project’s results.
20
How to use the Actions element
The “Action” should accurately describe what needs to be done, how
it should be executed, by whom and when. It is crucial to consider
which resources are required to complete each action. Specific
and measurable actions make it easier to monitor and control the
project. At first, actions can be identified by focusing on the end
result. The level of detail can then be increased. The following
questions can be helpful when specifying actions:
Tip: When defining the Actions break them into manageable parts.
21
TEAM
Definition: Group of individuals who work in collaboration
to implement the project and achieve a desired outcome.
What is Team?
The team is a group of people who plan and execute the project.
Each member of the team has a role and responsibility for
performing particular actions throughout the project.
Note: As the number of team members depends on the size and the
complexity of the project, the team can also consist of just one person.
22
How to use the Team element
It is always good practice to align expectations and form a common
understanding of the project between members of the team. The
roles and responsibilities of individuals should be defined along with
the necessary competences, which are not available from within
the team. The following questions can be helpful when defining the
team:
Tip: When selecting the Team, choose people from different backgrounds
23
STAKEHOLDERS
Definition: Groups or individuals, in addition to the team,
who affect or are affected by the outcome of the project.
24
How to use the Stakeholders element
Working with stakeholders should strengthen the project. They can
bring know-how and resources, which are not available to the team,
but are important for the project to be successful. If the team, for
example, lacks understanding of their end users, the stakeholders
can provide this insight to the team. The stakeholders can become
involved with the project at any point. The following questions can
be helpful when defining the stakeholders:
25
USERS
Definition: Recipients of the project’s desired outcome or groups
of individuals who will be impacted by the outcome of the project.
26
How to use the Users element
When using this element, it is important to consider all possible
users. Users are typically presumed as people from outside of
the project team; however, team members may also use or be
impacted by the outcome of the project. The following questions
can be helpful when identifying the users:
Tip: When defining Users, collect insight and avoid making assumptions.
27
RESOURCES
Definition: What is needed in order for the
project’s actions to be executed and completed.
28
How to use the Resources element
The resources element should clearly identify all the project needs.
It is important to minimise the duration of the project and maximise
the use of available resources. The following questions can be
helpful when identifying the resources:
29
CONSTRAINTS
Definition: Limitations such as events, resources or
other complications that interfere with the project.
30
How to use the Constraints element
When initiating a project, the team should acknowledge what
constraints exist and how they influence each of the other
elements in the canvas. The following questions can be helpful
when identifying the constraints:
31
RISKS
Definition: Likelihood of events or conditions that can
have a positive or negative impact on a project and the
outcome.
32
How to use the Risks element
The following questions can be helpful when identifying the risks:
33
USE CASES
34
The next sections present two cases where
Project Canvas has been used by organisations
trying to achieve very different results. This
provides a perspective on how the canvas
can be utilized in various types of projects
and, furthermore, it illustrates the versatility
of the tool. In both cases, members of the
Project Canvas team facilitated workshops
with the featured organisations to support and
guide the process. This practical experience
demonstrated how the use of visual tools helps
to make your project plan clear and your project
communication more efficient.
35
Project name Project workshop at Kraftwerket Project owner Kraftwerket
Purpose Scope Success Criteria
What is the intent of this project?
Why are we doing this project?
Improving conditions Funding within CPH
What does this project contain?
What does this project not contain?
Users have final First 50% of users in the
What do we need to achieve in order for the project to be successful?
How can the Success Criteria be measured?
Milestones
Clear vision for
When will we start the project and when is the final deadline ?
What are the key milestones and when will they occur?
Detailed Plan for building First Evaluation of
How can the milestones be measured?
the project space project the physical prototype 1st prototype
plan frames starts
Actions
Which activities need to be executed in order to reach a certain milestone?
Operating
- A book
existing users 140 hrs per engagement for the team in from the may not approve
- Human (time, knowledge) - Human (time, knowledge, politics)
www.projectcanvas.dk
36
KRAFTWERKET
The purpose of the project is to enhance During the project, the team will create
KraftWerket is a municipality project the conditions for educating cultural the first prototype of the operations plan.
workshop in Copenhagen, which entrepreneurs, while the desired outcome But before doing so, they want to involve
acts as an ‘embassy’ for young is to create a new plan for operations, stakeholders and users in creating a
Copenhageners. They educate the along with improvements to their shared vision for the new project space.
cultural entrepreneurs of tomorrow workspace. One of the most important After exploring Project Canvas, the Kraft-
and create dialogue between the success criteria is that of all users in the Werket team now have a clear overview
youth and the city council. project, half should be new, so there will of all 12 elements of the project, including
be a unique influx from this initiative. This the actions which will lead them to the
KraftWerket is the most experienced strategy should ensure that the user base desired outcome. They know what the
institution in Copenhagen when it will expand in the future. available resources are, they are aware of
comes to project guidance for young the constraints and understand the risks.
people. For more than a decade, they
have advised project managers as well
as artists and performers to develop
their ideas and realise projects.
37
Project name Drivr - CPH Project owner Drivr CPH office
Purpose Scope Success Criteria
What is the intent of this project?
Why are we doing this project?
Launch Drivr in DK Sales and
What does this project contain?
What does this project not contain?
customisation 150 taxis Proof of
What do we need to achieve in order for the project to be successful?
How can the Success Criteria be measured?
Milestones
Finding partners
When will we start the project and when is the final deadline ?
What are the key milestones and when will they occur?
Beta test Launch front end Pilot test 97%
How can the milestones be measured?
booking booking + app backend bookings with
system first partner
Actions
Which activities need to be executed in order to reach a certain milestone?
use Drivr as
- An event
know how knowledge investment (running out Danish project Danish taxi system ready for
- Human (time, knowledge) - Human (time, knowledge, politics)
www.projectcanvas.dk
38
DRIVR - CPH
expensive booking systems. Another clear that must be taken into consideration.
Drivr is a start-up company focusing market advantage is the fact that Drivrs For example, governmental taximeter
on upgrading taxi services. For two tablet solution is much cheaper for the regulations that demand a high degree of
years, their main product has been an individual taxi drivers in comparison to old customisation of the Drivr product. For
app that orders taxis with just one click, booking systems which cost 40.000 DKK Drivr, getting an overview of their project
and now Drivr is expanding. They are to get installed in one taxi. The launch is a launch with Project Canvas was really
going to provide the cars themselves complex task with many stakeholders and beneficial. The tool helped them point out
as they become a full service high end users. The company has already launched milestones along the way for the whole
taxi company. Drivr wanted to get an in London and is running with a fleet of 250 team, and gave them a common frame
overview of their Copenhagen launch. cars on the street. In Denmark, there are of reference so that everyone was on the
For this, they used Project Canvas. many challenges, risks and constraints same page in the project.
40
Project Canvas is a dynamic tool that can be For using Project Canvas a facilitator is needed.
used in different ways to suit the needs of your The facilitator can be one person (e.g. a teacher
project. It is, however, recommended to follow or project leader), but can also be a group who
the order of steps laid out in this facilitation co-facilitate (e.g. a study group). The facilitator
guide. has been introduced to Project Canvas in
advance, either in a course or workshop, or by
The elements of Project Canvas are divided reading through the explanation of elements
into 5 groups. Each group represents a certain given in Chapter 2 on his/her own. Each
step in the facilitation process. The illustration element should be explained to the team by the
shows how the elements are organised and facilitator(s) before adding any information to
the order in which they should be examined. the canvas.
The questions for each element on the canvas
allow project team members to gain a shared Remember to discuss and make sure everyone
understanding of what to focus on. The agrees when adding new information onto the
questions also guide the discussion to simplify canvas. It is a good idea to use ‘sticky notes’ for
the decision making process. this process so everyone can contribute. The
canvas can be revised as many times as needed
and does not have to be perfect on the first
version.
Tip: Create a parking spot for good ideas you don’t know where to put right now.
41
FACILITATION Step 1: Define Project
State the project name and the project owner -
IN 5 STEPS
a person, group or organisation that is ultimately
responsible for the success or failure of the
project.
42
Step 3: Identify People constraints help you define what is certain in
the project environment and establishes the
When you have reached a shared understanding boundaries, assessing the Risks will help you to
of what the project is, it is time to focus on the be prepared for any uncertainties. So, ask your
people in and around the project. Start with the team (or yourself) what might happen that could
Team: Who are the team members and what are restrict the project?
their roles in the project?
43
Where to use Project Canvas When moving through the 12 elements in the
canvas, make sure the group is given time to
Project Canvas can be used for different brainstorm and discuss different perspectives.
purposes depending on the size and complexity Welcome and encourage contributions, but be
of the project, the needs of the team, and stage sure to agree on content before it is put onto
which the project has reached. The use of Project Canvas.
Project Canvas is divided into three contexts:
The Project Overview
%% The project kickstart After a project has been initiated and work has
for pitching & initiating projects commenced, Project Canvas can be used for
communicating with stakeholders, e.g briefing
or reporting project status. Use Project Canvas
%% The project overview to ensure everyone understands: completed
for briefing, communication & status and ongoing tasks, any changes to resources or
scope, and how to manage present risks.
%% The project management
for assigning tasks and charting progress The Project Management
When a project is already underway and
the project group requires a simple project
The Project Kickstart management tool, Project Canvas is useful
Project Canvas can be used before anything has for assigning tasks and charting progress. In
been defined in a project. In this context, Project this context, the tool allows all members of
Canvas is a pre-project tool which provides an the project group to gain perspective about a
overview of what needs to be covered to get a project’s status on a daily or weekly basis.
shared understanding of the project.
44
Context of Use Project Kickstart Project Overview Project Management
Guidelines Starting from the question Begin by presenting activities Led by the project manager
“What is the project about?” which are complete and then use the canvas on a daily or
explore all the elements on the the progress towards success weekly basis.
Canvas (this can be done by criteria. (status)
one or several team members). Sign off against completed
Focus on activities which tasks.
When working in the group: change over time.
encourage brainstorming and Assign resources to new
discussions, consider different Monitor changes to available activities.
perspectives and opinions. resources and identify scope
creep to maintain focus. Monitor the project variables
Keep it simple: don’t include to control and optimize the
too much information, only Understand the present risks workflow.
what is relevant and useful. and how to manage them.
* The specified time frame varies according to the complexity of a project and size of the project team. The estimated team size is 4-12 people.
45
Authors:
Simon Stubben
Thomas Simon Olesen
Nina Bonne Breum
Sune Liengård
Editors:
Howard Wills
Yulia Tchernaya
Jesper Knoop-Henriksen
Illustrator:
Cecilie Otzen, Sketchy Banana
Layout by:
Howard Wills
Partners:
Copyright © Project Canvas 2014 - All rights reserved