Assignment #1
Assignment #1
1. Define the meaning of the construction industry? How does this defer from
your own definition? Discuss and give details.
*Construction Industry is one of the most booming industries in the whole world. This
industry is mainly an urban based one which is concerned with preparation as well as
construction of real estate properties. The repairing of any existing building or making certain
alterations in the same also comes under Construction Industry.
*In building construction because project management will be the person responsible for accomplishing
the project objectives. Key project management responsibilities include defining and communicating
project objectives that are clear, useful and attainable. Procuring the project requirements like
workforce, required information, various agreements and material or technology needed to accomplish
project objectives.
5. What are some of the technical and managerial knowledge required of the
construction project managers to carry out their jobs? What are some of the skills
A project manager is a professional in the field of project management. Project managers have the
responsibility of the planning, procurement and execution of a project, in any undertaking that has a
defined scope, defined start and a defined finish; regardless of industry. Project managers are first
point of contact for any issues or discrepancies arising from within the heads of various departments
in an organization before the problem escalates to higher authorities. Project management is the
responsibility of a project manager. This individual seldom participates directly in the activities that
produce the end result, but rather strives to maintain the progress, mutual interaction and tasks of
various parties in such a way that reduces the risk of overall failure, maximizes benefits, and
minimizes costs.
Contents
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1Overview
2Project Management Key Topics
3Types of Project Managers
o 3.1Construction Project Manager
o 3.2Architectural Project Manager
o 3.3Insurance Claim Project Manager
o 3.4Engineering Project Manager
o 3.5Software Project Manager/IT Project Manager
4Responsibilities
5See also
Overview[edit]
A project manager is the person responsible for accomplishing the project objectives. Key project
management responsibilities include
defining and communicating project objectives that are clear, useful and attainable
procuring the project requirements like workforce, required information, various agreements and
material or technology needed to accomplish project objectives
managing the constraints of the project management triangle, which are cost, time, scope and
quality
A project manager is a client representative and has to determine and implement the exact needs of
the client, based on knowledge of the organization they are representing. An expertise is required in
the domain the Project Managers are working to efficiently handle all the aspects of the project. The
ability to adapt to the various internal procedures of the client and to form close links with the
nominated representatives, is essential in ensuring that the key issues of cost, time, quality and
above all, client satisfaction, can be realized.
Responsibilities[edit]
The Project Manager is accountable for ensuring that everyone on the team knows and
executes his or her role, feels empowered and supported in the role, knows the roles of
the other team members and acts upon the belief that those roles will be
performed.[3] The specific responsibilities of the Project Manager may vary depending on
the industry, the company size, the company maturity, and the company culture.
However, there are some responsibilities that are common to all Project Managers,
noting:[4]
Construction management
From Wikipedia, the free encyclopedia
(Redirected from Construction manager)
Construction Project Management (CM) is a professional service that uses specialized, project
management techniques to oversee the planning, design, and construction of a project, from its
beginning to its end. The purpose of CM is to control a project's time, cost and quality.[1] CM is
compatible with all project delivery systems,[2] including design-bid-build, design-build, CM At-Risk
and Public Private Partnerships. Professional construction managers may be reserved for lengthy,
large-scale, high budget undertakings (commercial real estate, transportation infrastructure,
industrial facilities, and military infrastructure), called capital projects.
Contents
[hide]
Function[edit]
The functions of construction management typically include the following:
Open bid: An open bid is used for public projects. Any and all contractors are allowed to submit
their bid due to public advertising.
Closed bid: A closed bid is used for private projects. A selection of contractors are sent an
invitation for bid so only they can submit a bid for the specified project.[3]
Selection methods[edit]
Low-bid selection: This selection focuses on the price of a project. Multiple construction
management companies submit a bid to the owner that is the lowest amount they are willing to
do the job for. Then the owner usually chooses the company with the lowest bid to complete the
job for them.[3]
Best-value selection: This selection focuses on both the price and qualifications of the
contractors submitting bids. This means that the owner chooses the contractor with the best
price and the best qualifications. The owner decides by using a request for proposal (RFP),
Lump sum: This is the most common type of contract. The construction manager and the owner
agree on the overall cost of the construction project and the owner is responsible for paying that
amount whether the construction project exceeds or falls below the agreed price of payment.[3]
Cost plus fee: This contract provides payment for the contractor including the total cost of the
project as well as a fixed fee or percentage of the total cost. This contract is beneficial to the
contractor since any additional costs will be paid for, even though they were unexpected for the
owner.[3]
Guaranteed maximum price: This contract is the same as the cost-plus-fee contract although
there is a set price that the overall cost and fee do not go above.[3]
Unitprice: This contract is used when the cost cannot be determined ahead of time. The owner
provides materials with a specific unit price to limit spending.[3]
Project stages[edit]
Design[edit]
The design stage involves four steps: programming and feasibility, schematic design, design
development, and contract documents. It is the responsibility of the design team to ensure that the
design meets all building codes and regulations. It is during the design stage that the bidding
process takes place.[3]
Purchase orders: A purchase order is used in various types of businesses. In this case, a
purchase order is an agreement between a buyer and seller that the products purchased meet
the required specifications for the agreed price.[3]
Construction[edit]
The construction stage begins with a pre-construction meeting brought together by the
superintendent. The pre-construction meeting is meant to make decisions dealing with work hours,
material storage, quality control, and site access. The next step is to move everything onto the
construction site and set it all up.[3]
A Contractor progress payment schedule is a schedule of when (according to project milestones
or specified dates) contractors and suppliers will be paid for the current progress of installed work.
Progress payments are partial payments for work completed during a portion, usually a month,
during a construction period. Progress payments are made to general contractors, subcontractors,
and suppliers as construction projects progress. Payments are typically made on a monthly basis but
could be modified to meet certain milestones. Progress payments are an important part of contract
administration for the contractor. Proper preparation of the information necessary for payment
processing can help the contractor financially complete the project. [6]
Owner occupancy[edit]
Once the owner moves into the building, a warranty period begins. This is to ensure that all
materials, equipment, and quality meet the expectations of the owner that are included within the
contract.[3]
Storm water pollution: As a result of construction, the soil is displaced from its original location
which can possibly cause environmental problems in the future. Runoff can occur during storms
which can possibly transfer harmful pollutants through the soil to rivers, lakes, wetlands, and
coastal waters.
Endangered species: If endangered species have been found on the construction site, the site
must be shut down for some time. The construction site must be shut down for as long as it
takes for authorities to make a decision on the situation. Once the situation has been assessed,
the contractor makes the appropriate accommodations to not disturb the species.
Vegetation: There may often be particular trees or other vegetation that must be protected on
the job site. This may require fences or security tape to warn builders that they must not be
harmed.
Wetlands: The contractor must make accommodations so that erosion and water flow are not
affected by construction. Any liquid spills must be maintained due to contaminants that may
enter the wetland.
Historical or cultural artifacts: Artifacts may include arrowheads, pottery shards, and bones.
All work comes to a halt if any artifacts are found and will not resume until they can be properly
examined and removed from the area.[3]
Diaries: Each member of the project team is expected to keep a project diary. The diary
contains summaries of the day's events in the member's own words. They are used to keep
track of any daily work activity, conversations, observations, or any other relevant information
regarding the construction activities. Diaries can be referred to when disputes arise and a diary
happens to contain information connected with the disagreement. Diaries that are handwritten
can be used as evidence in court.
Logs: Logs keep track of the regular activities on the job site such as phone logs, transmittal
logs, delivery logs, and RFI (Request for Information) logs.
Daily field reports: Daily field reports are a more formal way of recording information on the job
site. They contain information that includes the day's activities, temperature and weather
conditions, delivered equipment or materials, visitors on the site, and equipment used that day.[3]
Labor statements are required on a daily basis. Also list of Labor, PERT CPM are needed for labor
planning to complete a project in time.
Resolving disputes[edit]
CM-650 Principles of Construction Management – Elton John Evangelista Page 12
Mediation: Mediation uses a third party mediator to resolve any disputes. The mediator helps
both disputing parties to come to a mutual agreement. This process ensures that no attorneys
become involved in the dispute and is less time-consuming.
Minitrial: A minitrial takes more time and money than a mediation. The minitrial takes place in
an informal setting and involves some type of advisor or attorney that must be paid. The
disputing parties may come to an agreement or the third party advisor may offer their advice.
The agreement is nonbinding and can be broken.
Arbitration: Arbitration is the most costly and time-consuming way to resolve a dispute. Each
party is represented by an attorney while witnesses and evidence are presented. Once all
information is provided on the issue, the arbitrator makes a ruling which provides the final
decision. The arbitrator provides the final decision on what must be done and it is a binding
agreement between each of the disputing parties.[3]
Software[edit]
Capital project management software (CPMS) refers to the systems that are currently available that
help capital project owner/operators, program managers, and construction managers, control and
manage the vast amount of information that capital construction projects create. A collection, or
portfolio of projects only makes this a bigger challenge. These systems go by different names:
capital project management software, computer construction software, construction management
software, project management information systems. Usually Construction Management can be
referred as subset of CPMS where the scope of CPMS is not limited to construction phases of
project. Among main construction management software can be mentioned Procore and PlanGrid.
Required knowledge[edit]
Construction and building
Technology
Public safety
Customer service
Human resources
Mathematics
Business model[edit]
The construction industry typically includes three parties: an owner, a licensed designer
(architect or engineer) and a builder (usually known as a general contractor). There are traditionally
two contracts between these parties as they work together to plan, design and construct the
project.[9] The first contract is the owner-designer contract, which involves planning, design, and
construction contract administration. The second contract is the owner-contractor contract, which
involves construction. An indirect third-party relationship exists between the designer and the
contractor, due to these two contracts.
An owner may also contract with a construction project management company as an adviser,
creating a third contract relationship in the project. The construction manager's role is to provide
construction advice to the designer, design advice to the constructor on the owner's behalf and other
advice as necessary.
Design, bid, build contracts[edit]
Main article: Design–bid–build
The phrase "design, bid, build" describes the prevailing model of construction management, in which
the general contractor is engaged through a tender process after designs have been completed by
the architect or engineer.
Design-build contracts[edit]
Main article: Design–build
Many owners – particularly government agencies – let out contracts known as design-build
contracts. In this type of contract, the construction team (known as the design-builder) is responsible
for taking the owner's concept and completing a detailed design before (following the owner's
approval of the design) proceeding with construction. Virtual design and construction technology
may be used by contractors to maintain a tight construction time.
There are three main advantages to a design-build contract. First, the construction team is motivated
to work with the architect to develop a practical design. The team can find creative ways to reduce
construction costs without reducing the function of the final product. The second major advantage
involves the schedule. Many projects are commissioned within a tight time frame. Under a traditional
contract, construction cannot begin until after the design is finished and the project has been
awarded to a bidder. In a design-build contract the contractor is established at the outset, and
Work inspection
Change orders
Review payments
Materials and samples
Shop drawings
Three-dimensional image
Agency CM[edit]
Construction cost management is a fee-based service in which the construction manager (CM) is
responsible exclusively to the owner, acting in the owner's interests at every stage of the project.
The construction manager offers impartial advice on matters such as:
CM is working "at risk", therefore have incentive to act in the owner's interest, as well as to
efficiently manage construction costs, considering they would be liable for any amount in excess
of the GMP
Ability to handle changes in design or scope[12]
Drawbacks[edit]
In large construction projects, such as this skyscraper in Melbourne, Australia, cranes are essential.
Construction site and equipment prepared for start of work in Cologne, Germany (2017)
Contents
[hide]
1Etymology
2Types of construction
o 2.1Industry sectors
o 2.2Building construction
o 2.3Residential construction
o 2.4New construction techniques and sustainability
3Construction processes
o 3.1Design team
o 3.2Financial advisors
o 3.3Legal aspects
o 3.4Interaction of expertise
o 3.5Procurement
3.5.1Traditional
3.5.2Design-build
3.5.3Management procurement systems
4Authority having jurisdiction
5Industry characteristics
o 5.1Careers
6Safety
7History
8List of countries by the largest output in construction
9See also
10References
Etymology[edit]
Construction is a general term meaning the art and science to form objects, systems, or
organizations,[4] and comes from Latin constructionem (from com- "together" and struere "to pile up")
and Old French construction.[5]Construction is used as a verb: the act of building, and a noun: how a
building was built, the nature of its structure.
Types of construction[edit]
In general, there are three sectors of construction: buildings, infrastructure and industrial.[6] Building
construction is usually further divided into residential and non-residential (commercial/institutional).
Infrastructure is often called heavy civil or heavy engineering that includes large public works, dams,
bridges, highways, railways, water or wastewater and utility distribution. Industrial construction
includes refineries, process chemical, power generation, mills and manufacturing plants. There are
also other ways to break the industry into sectors or markets.[7]
Industry sectors[edit]
Engineering News-Record (ENR), a trade magazine for the construction industry, each year
compiles and reports data about the size of design and construction companies. In 2014, ENR
compiled the data in nine market segments divided as transportation, petroleum, buildings, power,
industrial, water, manufacturing, sewer/waste, telecom, hazardous waste and a tenth category for
other projects.[8] In their reporting, they used data on transportation, sewer, hazardous waste and
water to rank firms as heavy contractors.[9]
The Standard Industrial Classification and the newer North American Industry Classification
System have a classification system for companies that perform or engage in construction. To
recognize the differences of companies in this sector, it is divided into three subsectors: building
construction, heavy and civil engineering construction, and specialty trade contractors. There are
also categories for construction service firms (e.g., engineering, architecture) and construction
managers (firms engaged in managing construction projects without assuming direct financial
responsibility for completion of the construction project).[10][11]
Building construction[edit]
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Building construction is the process of adding structure to real property or construction of buildings.
The majority of building construction jobs are small renovations, such as addition of a room, or
renovation of a bathroom.[12] Often, the owner of the property acts as laborer, paymaster, and design
team for the entire project.[13] Although building construction projects consist of common elements
such as design, financial, estimating and legal considerations, projects of varying sizes may reach
undesirable end results, such as structural collapse, cost overruns, and/or litigation. For this reason,
those with experience in the field make detailed plans and maintain careful oversight during the
project to ensure a positive outcome.
Framing
Residential construction[edit]
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Construction processes[edit]
Design team[edit]
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In the industrialized world, construction usually involves the translation of designs into reality. A
formal design team may be assembled to plan the physical proceedings, and to integrate those
proceedings with the other parts. The design usually consists of drawings and specifications, usually
prepared by a design team including Architect, civil engineers, mechanical engineers, electrical
engineers, structural engineers, fire protection engineers, planning consultants, architectural
consultants, and archaeological consultants. The design team is most commonly employed by (i.e.
in contract with) the property owner. Under this system, once the design is completed by the design
team, a number of construction companies or construction management companies may then be
asked to make a bid for the work, either based directly on the design, or on the basis of drawings
and a bill of quantitiesprovided by a quantity surveyor. Following evaluation of bids, the owner
typically awards a contract to the most cost efficient bidder.
The best modern trend in design is toward integration of previously separated specialties, especially
among large firms. In the past, architects, interior designers, engineers, developers, construction
managers, and general contractors were more likely to be entirely separate companies, even in the
larger firms. Presently, a firm that is nominally an "architecture" or "construction management" firm
may have experts from all related fields as employees, or to have an associated company that
provides each necessary skill. Thus, each such firm may offer itself as "one-stop shopping" for a
construction project, from beginning to end. This is designated as a "design build" contract where the
Construction projects can suffer from preventable financial problems. Underbids happen when
builders ask for too little money to complete the project. Cash flow problems exist when the present
amount of funding cannot cover the current costs for labour and materials, and because they are a
matter of having sufficient funds at a specific time, can arise even when the overall total is
enough. Fraud is a problem in many fields, but is notoriously prevalent in the construction
field.[22] Financial planning for the project is intended to ensure that a solid plan with adequate
safeguards and contingency plans are in place before the project is started and is required to ensure
that the plan is properly executed over the life of the project.
Construction along Ontario Highway 401, widening the road from six to twelve travel lanes
A construction project must fit into the legal framework governing the property. These include
governmental regulations on the use of property, and obligations that are created in the process of
construction.
When applicable, the project must adhere to zoning and building code requirements. Constructing a
project that fails to adhere to codes does not benefit the owner. Some legal requirements come
from malum in se considerations, or the desire to prevent indisputably bad phenomena, e.g.
explosions or bridge collapses. Other legal requirements come from malum
prohibitum considerations, or factors that are a matter of custom or expectation, such as isolating
businesses from a business district or residences from a residential district. An attorney may seek
changes or exemptions in the law that governs the land where the building will be built, either by
arguing that a rule is inapplicable (the bridge design will not cause a collapse), or that the custom is
no longer needed (acceptance of live-work spaces has grown in the community).
A construction project is a complex net of contracts and other legal obligations, each of which all
parties must carefully consider. A contract is the exchange of a set of obligations between two or
more parties, but it is not so simple a matter as trying to get the other side to agree to as much as
possible in exchange for as little as possible. The time element in construction means that a delay
costs money, and in cases of bottlenecks, the delay can be extremely expensive. Thus, the
Design, finance, and legal aspects overlap and interrelate. The design must be not only structurally
sound and appropriate for the use and location, but must also be financially possible to build, and
legal to use. The financial structure must accommodate the need for building the design provided,
and must pay amounts that are legally owed. The legal structure must integrate the design into the
surrounding legal framework, and enforce the financial consequences of the construction process.
Procurement[edit]
Procurement describes the merging of activities undertaken by the client to obtain a building. There
are many different methods of construction procurement; however the three most common types of
procurement are traditional (design-bid-build), design-build and management contracting.
There is also a growing number of new forms of procurement that involve relationship contracting
where the emphasis is on a co-operative relationship among the principal, the contractor, and other
stakeholders within a construction project. New forms include partnering such as Public-Private
Partnering (PPPs) aka private finance initiatives (PFIs) and alliances such as "pure" or "project"
alliances and "impure" or "strategic" alliances. The focus on co-operation is to ameliorate the many
problems that arise from the often highly competitive and adversarial practices within the
construction industry.
Traditional[edit]
Main article: Design–bid–build
This is the most common method of construction procurement and is well established and
recognized. In this arrangement, the architect or engineer acts as the project coordinator. His or her
role is to design the works, prepare the specifications and produce construction drawings, administer
the contract, tender the works, and manage the works from inception to completion. There are direct
contractual links between the architect's client and the main contractor. Any subcontractor has a
direct contractual relationship with the main contractor. The procedure continues until the building is
ready to occupy.
Design-build[edit]
In construction, the authority having jurisdiction (AHJ) is the governmental agency or sub-agency
that regulates the construction process. In most cases, this is the municipality where the building is
located. However, construction performed for supra-municipal authorities are usually regulated
directly by the owning authority, which becomes the AHJ.
Before the foundation can be dug, contractors are typically required to verify and have existing utility
lines marked, either by the utilities themselves or through a company specializing in such services.
This lessens the likelihood of damage to the existing electrical, water, sewage, phone, and cable
facilities, which could cause outages and potentially hazardous situations. During the construction of
a building, the municipal building inspector inspects the building periodically to ensure that the
construction adheres to the approved plans and the local building code. Once construction is
complete and a final inspection has been passed, an occupancy permit may be issued.
An operating building must remain in compliance with the fire code. The fire code is enforced by the
local fire department or a municipal code enforcement office.
Changes made to a building that affect safety, including its use, expansion, structural integrity,
and fire protection items, usually require approval of the AHJ for review concerning the building
code.
Industry characteristics[edit]
In the United States, the industry in 2014 has around $960 billion in annual revenue according to
statistics tracked by the Census Bureau, of which $680 billion is private (split evenly between
residential and nonresidential) and the remainder is government.[25] In 2005, there were about
667,000 firms employing 1 million contractors (200,000 general contractors, 38,000 heavy, and
432,000 specialty); the average contractor employed fewer than 10 employees.[26] As a whole, the
industry employed an estimated 5.8 million in April 2013, with a 13.2% unemployment rate.[27] In the
Helicopter view of the Atacama Large Millimeter/submillimeter Array (ALMA) Operations Support Facility (OSF)
construction site
Ironworkers erecting the steel frame of a new building at Massachusetts General Hospital in Boston
There are many routes to the different careers within the construction industry. These three main
tiers are based on educational background and training, which vary by country:
Safety[edit]
See also: Construction site safety
Construction is one of the most dangerous occupations in the world, incurring more occupational
fatalities than any other sector in both the United States and in the European Union.[34][35] In 2009, the
fatal occupational injury rate among construction workers in the United States was nearly three times
that for all workers, with Falls being one of the most common causes of fatal and non-fatal injuries
among construction workers.[34] Proper safety equipment such as harnesses, hard hats and
guardrails and procedures such as securing ladders and inspecting scaffolding can curtail the risk of
occupational injuries in the construction industry.[36] Other major causes of fatalities in the
construction industry include electrocution, transportation accidents, and trench cave-ins.[37]
Other safety risks for workers in construction include hearing loss due to high noise
exposure, musculoskeletal injury, chemical exposure, and high levels of stress.[28] Construction has
been identified by the National Institute for Occupational Safety and Health (NIOSH) as a priority
industry sector in the National Occupational Research Agenda (NORA) to identify and provide
intervention strategies regarding occupational health and safety issues.[38] [39]
History[edit]
Main article: History of construction
See also: History of architecture
The first huts and shelters were constructed by hand or with simple tools. As cities grew during
the Bronze Age, a class of professional craftsmen, like bricklayers and carpenters, appeared.
Occasionally, slaves were used for construction work. In the Middle Ages, these were organized
into guilds. In the 19th century, steam-powered machinery appeared, and later diesel- and electric
powered vehicles such as cranes, excavators and bulldozers.
Fast-track construction has been increasingly popular in the 21st century. Some estimates suggest
that 40% of construction projects are now fast-track construction.[40]
Written by
ZACH WATSON
0SHARES
The business world contains a wide variety of structures and models, but two basic forms can be
used to define the setup of many private sector organizations: vertical and horizontal. These
distinctions are important because they not only signify a difference in organization structure, but
also in the way an organization works, i.e., manages projects and gets results. While similarities
do exist, and nothing in business is totally black and white, the difference between the two
models can be vast.
For the first half of the 20th century, vertical organizations utilized a command and control
project management style. As the name implies, this method involved a senior figure within the
company assigning work with very specific guidelines and little room for deviation. If this
structure sounds authoritarian, that’s because it is, but during its heyday, it was implemented for
good reason.
At that point in time, a significant skills gap existed between managers and their subordinates.
Managers often boasted higher levels of education, and were competent in the tasks their
employees completed on a daily basis.
With the dawning of the knowledge economy, command and control began to fade as innovation
began to rival production capability as the key competitive edge in many markets. Today,
vertical organizations more commonly use a waterfall methodology, which revolves around work
flowing through different departments until it reaches an end point. The waterfall method leaves
room for innovation within departments, but limits the amount of collaboration between different
types of workers. The workflow focuses on dependent work, meaning that work takes place in a
sequential fashion.
Horizontal Organizations
In contrast to vertical organizations that feature a tiered structure of management, horizontal
organizations focus on skill proficiency rather than management hierarchy. Less division exists
between upper management and skill workers. For example, a CEO might work directly with a
development team in completing projects, but in very technical situations, a CEO would defer to
a software developer whose knowledge far exceeds that of the chief executive officer.
Organizations with a horizontal, or flat, management structure often begin as start-ups with little
need for traditional management. Titles don’t matter as much as skill, so employees without
impressive positions are trusted with greater input into project decisions and given the ability to
solve problems creatively. Productivity is what most concerns these organizations, making them
less preoccupied with distinguishing job roles and more focused on executing their goals.
Staying in line with their company structure, horizontal organizations often employ an agile form
of project management that allows for work to be completed in an iterative process rather than
sequentially. An agile methodinvolves completing various portions of the project and gathering
While agile is often associated with software development, it’s applicable to any innovative
project in which the requirements may change overtime or are unclear from the beginning. The
iterative testing of this project management style allows teams to continuously gather updates on
their work and adjust accordingly. It also works well with a horizontal organization’s structure
because various stages of the work don’t have to be dependent, meaning team members who can
work in a cross-functional capacity can realize greater value in this system.
Agile is difficult to scale however, as is the horizontal organizational structure. As a project team
grows, it may become difficult to make decisions as quickly as a vertical structure because so
many of the team members wield input into the project.
Both project management and company structures have their strengths and weaknesses, but
methodology also requires the right tools, like project management software, to be successful. A
waterfall approach may require software more focused on Gantt charts and forecasting, while an
agile project may utilize a platform that features more collaborative tools. Check our comparison
of Wrike vs Asana to get a breakdown of two software tools that work well for both agile and
waterfall methodologies.
These divisions between vertical and horizontal organizations and their project management
styles aren’t set in stone, but insights can be drawn from the utilization of waterfall and agile
methods in different business models.
How does your business manage projects? What tools do you use? Let us know in the comments.
There are two main types of communication, based on the direction of the hierarchies within the
project organization:
These two types have equal importance. Let’s consider them from the point of view of the project
manager…
Horizontal Communication
Horizontal communication represents an exchange of knowledge, ideas and experiences. The
discussion is usually focused on managerial, behavioral and disciplinary topics; it is poorly oriented
to technical discussions (except for the interaction between the project manager and the line
In this type of communication, the project manager must somehow "defend and protect" the project
in front of stakeholders who are involved in a partial/indirect way. The most critical interaction here is
the one between the project manager and line manager. The PM should obtain the maximum level
of cooperation from a technician, who might not operate using project management logic. Diplomacy
and respect of his or her professional skills should guide this interaction.
Partial information sharing: The technical and financial details—and management of the
project—are not usually deeply explored among stakeholders, who require general
information concerning the status quo of the project.
Synthesis/easy to read: The shared information is simple in order to be effective and easy
to read—and to allow people who are not directly involved in the project to understand the
level of progress.
Balance and diplomacy: The project manager should communicate decisively with the
stakeholders involved in horizontal communication—but at the same time carefully, trying
on one hand to protect the work of his or her team, and on the other hand to meet the
knowledge needs of their interlocutors in a clear and transparent way.
Vertical Communication
Vertical communication is mostly characterized by technical or management interactions essentially
focused on the success of the project. The protagonists of this type of communication have a
common goal; they are more deeply involved in the project.
Vertical communication can be divided into pure and impure. Pure vertical communication follows
the chain of command of the project. If the communication is directed downward, it involves the
project manager and team members. The PM has the task of guiding the team's activities and
directing it to the achievement of project objectives. Team members must perceive the PM as the
leader of the project and provide constructive and aware contributions for the success of the project.
To do this, the project manager’s communication with team members should not only be
authoritarian, but authoritative. Pure vertical communication is also the one that exists between the
project manager and the program/portfolio manager (who should be her/his direct supervisor). The
principles on which this communication are based are the same that usually exist between the
project manager and the project team. In this case, the communication from the point of view of the
project manager is now directed upward, not downward; it should be set on a mutual respect of
roles.
In this type of communication, the project manager should be able to—on one hand—highlight the
strategic importance of the project within the organization, and consequently the importance of his or
Respect for roles: The people involved in vertical communication are not on the same
hierarchical level. It is fundamental that everyone is aware of their role (and that of his or
her partners within the project and/or organization).
Wide information sharing: The project team and program/portfolio manager should be
aware of the most important project aspects: guidelines, processes and objectives. It is
important that everyone feels part of the project team. The sharing of information is an
essential tool for successful teamwork.
Availability to listening: Communication within different hierarchical levels could bump
sensibility if it is not set in the proper way. It’s important to transmit the information at the
right time and in the correct ways, dealing with commands, objections and opinions that
can arrive from higher or lower levels.
Conclusion
Communication is often a complicated topic within company management. In many cases, its
importance—and, consequently, its influence on business processes—is underestimated. The type
of communication used cannot be the same with all project stakeholders, who play different roles in
the project (as it relates to hierarchy, involvement, responsibility, etc.).
The project manager is the focus of this exchange, and the way of communicating affects the
relationship with project stakeholders (who do not see his or her direct involvement). In principle, the
sharing of information should be the fundamental step to improve project communication. By
sharing, all people involved speak the same language—the language of the project—and are aware
of the importance of the discussion topics.
It’s hard to know at the beginning of a project whether or not it will be successful. But as the
Project Manager, it’s your job to try to ensure that everyone has what they need in order to make
that project work. You’re supposed to bring the job in on time and within budget. While there are
many different things that can easily throw a job off track, it’s your job to put it back on track.
Involve stakeholders in an approved project scope with a detailed timeline, interim milestones,
and the budget. The budget has to be capable of covering all required work. Realistic
expectations must be asserted to prevent project failure. While setbacks happen, this is the first
Having a project scope in writing sets up a great base for managing construction projects. It
ensures you have enough money to cover expenses, as well as sets your milestones for you. It
also stops “scope creep” or “just one more thing”. Scope creep is the continuous or uncontrolled
growth in the scope. It can cause projects to fail or take longer than expected and doesn’t lead to
communication with your teams when setting these milestones. Using their experience ensures
realistic milestones, it also helps you know what specifically they’ll need and establish good
have experience in projects of this type, and will help manage the small details. And managing as
pieces are easily overlooked. However, they also can cause greater issues down the road. By
taking the necessary time to see the smallest details it will prevent issues. Small details can turn
It can be hard to remember to pay attention to the details when staring down deadlines. But
things get lost. It’s especially important to communicate the little details to your team. That way
they also know what to look for and what needs to be done.
throw away the original plan. Planning for setbacks can be as simple as ensuring extra time in the
schedule, or extra money in the budget. That way a setback isn’t detrimental to the health of the
project. Anticipating setbacks can also be taking care of small issues before they become bigger
ones. It’s using past project information along with current project information in order to stay
5. Communicate Regularly
CM-650 Principles of Construction Management – Elton John Evangelista Page 37
Through communication and collaboration, the best projects are built on time. It’s through
listening and taking other people’s perspectives and experience into account that projects thrive.
Because building good working relationships is as important as the project itself. Those good
relationships lead to other productive projects and a good partnership. But that only happens
when there is open professional communication, and people feel like they’re listened to.
just what you can learn from your workers. But also learning about project management and new
tips, tricks, and solutions to make your life easier. The world is ever-changing, with new
solutions to common problems every day. These solutions, like software, can save you time and
even money through proper implementation. It also shows potential stakeholders that you take
your job seriously. Because you’re willing to learn and keep up with all of the technological
Conclusion
Managing construction projects can be difficult. Plans can go awry because of a variety of issues
that can and can’t be controlled. As a Project Manager, it’s your job to try to ensure that
everything stays on course. And these best practices can help you in managing construction
projects to completion.