Cap 699
Cap 699
Cap 699
CAP 699
www.caa.co.uk
Safety Regulation Group
CAP 699
March 2000
CAP 699 Standards for the Competence of Rescue and Firefighting Service (RFFS) Personnel
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Published by TSO (The Stationery Office) on behalf of the UK Civil Aviation Authority.
Contents
Amendment Record ix
Revision History 1
Foreword 1
Origin 1
Purpose 1
Quality Assurance 4
Identified Training Needs 4
Frequency Analysis 4
Recording 5
Compliance with Statutory Requirements 5
Amendments to CAP 699 6
Terminology 6
Introduction 1
Administration of the Approvals and Appeals Procedures 2
Appeals 2
Guidance 2
Management Structure 2
Staff Levels 3
Training Supervisor 3
Instructors 3
Support Staff 3
Administration 4
Equal Opportunities Policy 4
Access to assessment 4
Monitoring 5
Medical Standards 5
Facilities 5
Health & Safety 5
Structured Learning Programmes 6
Programme Content 6
Policy on Prerequisites for Attendance on a Structured Learning
Programme 7
Firefighter (Lower Category Aerodrome) - Initial 7
Supervisor (Lower Category Aerodrome) - Initial 7
Supervisor (Lower Category Aerodrome) Revalidation 7
Firefighter – (Initial) 8
Firefighter–(Revalidation) 8
Bridging – Structured Learning Programme (Firefighter) 8
Crew Commander Incident Command (Initial Acquisition) 9
Crew Commander Incident Command (Revalidation) 9
Supervisor Watch Commander (Initial Acquisition) 9
Supervisor Watch Commander (Revalidation) 9
Manager 10
Bibliography 11
Normative References 11
Informative References 11
Introduction 1
Background to the Development of these Standards 2
Unit and Element Structure 3
Units of Competence 5
Personal Skills ‘Bank’ 91
Personal Skills – Master Reference 91
Knowledge and Understanding ‘Bank’ 92
Knowledge and Understanding – Master Reference 92
Introduction 1
CAA Mandatory RFFS Structured Learning Programmes 1
Firefighter (Lower Category Aerodrome) – Initial and Revalidation 1
Supervisor (Lower Category Aerodrome) – Initial and Revalidation 1
Firefighter (Initial) 1
Firefighter (Revalidation) 1
Bridging – Structured Learning Programme (Firefighter) 2
Crew Commander Incident Command (Initial Acquisition) 2
Crew Commander Incident Command (Revalidation) 2
Supervisor Watch Commander (Initial Acquisition) 3
Supervisor Watch Commander (Revalidation) 3
Grades of SLPs 3
Qualifications 3
Validity of Certificates 3
Resources 4
Practical Training Facilities 4
Introduction 1
Scope 1
Objective 1
Internal Guidance 1
Procedures 2
Competent Person 2
Training Programme 2
Training Policy 2
Role Maps 3
Key Performance Indicators (KPI) 3
Task Analysis/Risk Assessment 3
Training Analysis 4
Records 4
CAP 699 Part 3 - Standards of Competence. 4
Lower Category Aerodromes- RFF Categories Special, 1 and 2. 4
Procedures for the Approval of Aerodromes and Training Providers. 5
Conclusion 5
Amendment Record
Amendment
Amendment Date Incorporated by Incorporated on
Number
Revision History
The CAA has made many of the documents that it publishes available electronically. Where
practical, the opportunity has been taken to incorporate a clearer revised appearance to the
document.
This is a living document and will be revised at intervals to take account of changes in
regulations, feedback from industry, and recognised best practice. Contact addresses, should
you have any comments concerning the content of this document or wish to obtain
subsequent amendments, are given on the inside cover of this publication.
Foreword
1 Origin
1.1 The UK Civil Aviation Authority (CAA), in co-operation with industry, regularly reviews
the adequacy of the mandatory training and certification requirements for firefighting
personnel contained in Civil Aviation Publication (CAP) 168 – Licensing of
Aerodromes. The review stemmed from a recognition in the UK, and Internationally,
through the International Civil Aviation Organization (ICAO) Rescue and Firefighting
Study Group, of the benefits of basing fire service training on competence. The
Aerodrome Standards Department (ASD) has presented the issues to the Airport Fire
Officers Association (AFOA) and the Airport Operators Association (AOA) Technical &
General Aviation Committees. The vehicle for this work is a joint working group,
which comprises representatives from the AOA, Serco International Fire Training
Centre and The Fire Service College (as Aerodrome Fire Service training providers),
the Ministry of Defence, BAA plc Fire Service, AFOA and the CAA.
1.2 The terms of reference of the group are defined as:
a) To review the adequacy of mandatory training and certification requirements.
b) To review regularly the adequacy of rescue and fire fighting training in the light of
new developments and recent experience.
c) To make recommendations concerning rescue and firefighting training to SRG’s
Head of Aerodrome Standards Department.
d) To disseminate information regarding rescue and firefighting training to
Aerodromes and Approved Training Providers as may be appropriate.
1.3 The group has determined that a system more appropriate to the needs of the task is
necessary, and has produced a set of standards for the competence of Rescue and
Fire Fighting Service (RFFS) personnel, including a structured, effective, yet more
flexible means of assessment.
2 Purpose
2.4 Training for competence is an essential part of the ‘safe person concept’ and when
operated by licensees will enable all to demonstrate that they can consistently and
competently perform their work. Training for competence provides a framework that
offers:
a) A systematic method of managing and organising the development, delivery and
evaluation of all the training provided by the licensee.
b) An objective assessment process that can be used to measure consistently the
Acquisition of knowledge, skills, attitude and understanding achieved by
individuals and teams.
c) An objective assessment process that can be used to measure, consistently and
continuously, the application of knowledge, skills, attitude and understanding by
individuals and teams in the workplace.
2.5 Firefighting personnel require training if they are to operate in an effective manner. All
personnel engaged in RFFS duties must receive initial and recurrent competence-
based training in their role.
2.6 Supervisors employed on RFF duties at Lower Category Aerodromes (Special, 1 and
2) shall commence the initial acquisition of competence through a Structured
Learning Programme (SLP) at an Approved Training Provider (ATP). A Certificate of
Competence endorsed by the CAA will be issued by the ATP after satisfactory
completion of the SLP. Certificates of Competence will be valid for four years after
which Certificates of Competence will require to be revalidated in a manner
acceptable to the CAA.
2.7 At Aerodromes of RFF Categories Special, 1 and 2 the Firefighter SLP may be
delivered by either an officer employed at the Aerodrome who holds a current Lower
Category Aerodrome Supervisor’s Certificate, or by any person deemed competent
by the licensee. Certificates of Competence issued to personnel employed at Lower
Category Aerodromes (Special, 1 and 2) following completion of CAA approved local
training will be valid for a maximum duration of two years. These certificates are only
valid for use at the aerodromes for which they have been issued.
2.8 All personnel employed on RFF duties at aerodromes of RFF Categories 3-9 shall
commence the initial acquisition of competence through a Structured Learning
Programme (SLP) at an Approved Training Provider (ATP). Certificates of Competence
endorsed by the CAA will be issued by the ATP after satisfactory completion of an
appropriate SLP. Certificates of Competence will be valid for four years after which
Certificates of Competence will require to be revalidated in a manner acceptable to
the CAA.
2.9 In addition to formal training delivered by an Approved Training Provider for the
purposes of acquiring a Certificate of Competence it is essential that firefighters
receive familiarisation training during interim periods and each licensee should
appoint a competent person to establish and oversee the training programme. The
programme should continuously demonstrate that all personnel possess and practise
the necessary skills and knowledge to complete required tasks safely, expeditiously
and effectively.
2.10 An aerodrome licensee may decide that an initial fire-fighting programme could be
delivered at an aerodrome. The licensee will have to demonstrate to the CAA that
sufficient management systems are in place to support such a programme and that
necessary arrangements are in place to satisfy the training elements of the
programme. All health and safety/hygiene arrangements should be similarly met.
A licensee’s training policy can appear in many formats but in every case it should:
a) Identify and define the licensee’s strategic training and development needs.
b) Set the licensee’s strategic training aim, objectives and priorities.
c) Establish the structure, management, resources and facilities for the training
function.
d) Identify assessment methodologies.
e) Establish the process for auditing, evaluation and reviewing the training function.
f) Detail the process for reviewing the training policy.
g) Ensure that the unit and elements related to the core tasks are practised or
simulated as defined herein.
h) Be published in or cross-referenced to the licensee’s Aerodrome Manual.
2.11 For the achievement of competence the individual shall meet the job performance
requirements defined for the role as explained in the Aerodrome Manual approved by
the licensing authority.
2.12 The ongoing training and assessment process to provide continuous evidence of
competence in role, may be achieved in one of two ways or a combination of both. It
is essential that whichever process is employed, it is delivered in line with the
licensee’s original policy statement.
2.13 The licensee may wish to use the services of an approved training provider to assess
competence in role and task of the RFFS personnel. This can be achieved by
individuals attending a formal revalidation SLP which includes a combination of
assessment(s). This programme will assess individuals against the core
competencies required for his/her role and task. Following successful completion of
the programme, a Certificate of Competence will be issued which is valid for four
years.
2.14 If the training provider produces a modular training and assessment programme
which assesses against the criteria in CAP 699 Part 3, the licensee may choose to
adopt this method. If this method is adopted, it should be managed to ensure that
every unit in CAP 699 relevant to role and task is assessed appropriately within the
four year period of the validity of a Certificate of Competence. This will then form part
of a Certificate of Competence to be obtained.
2.15 The licensee may wish to design an ongoing training and assessment process that
can be managed and delivered on aerodromes. This may be accepted as an
alternative method of compliance. The process employed to deliver such a
programme must comply fully with the appropriate methods of assessment and
evidence requirements as detailed in CAP 699.
2.16 In order to introduce this programme for a licensee’s own use, it is not required for
the aerodrome licensee to be an approved training provider. However, the criteria
stated below will apply and will need to be formally agreed with CAA SRG, prior to
the programme being promulgated. Reference and guidance on how the CAA will
assess an in-house maintenance of competence scheme is provided in Part 4 of CAP
699.
2.17 If this method is adopted, it should be managed to ensure that every unit in CAP 699
relevant to role and task is assessed appropriately within the four year period of the
validity of a Certificate of Competence. This will form part of a Certificate of
Competence to be obtained.
2.18 A task analysis enables the licensee to identify the tasks required to be carried out by
each member of the RFFS in relation to the role they are expected to perform during
response to an aircraft accident scenario.
2.19 A training needs analysis will identify both the underpinning knowledge and
understanding (K&U) and the practical skills required to carry out the tasks required of
RFFS personnel in relation to their role i.e. firefighter, supervisor, manager. This
analysis will also include an evaluation process which measures the outcomes of the
training provided by the licensees against published aims and objectives to ensure
that these are being fulfilled.
2.20 The assessment process shall be operated in accordance with the acceptable means
of compliance outlined in CAP 699. It shall include the assessment of K&U in addition
to skills be they practical, manual, social, interpersonal or intellectual.
2.21 Assessors shall be qualified to, or working towards a nationally recognised suitable
standard or equivalent.
2.22 The role of moderator (see ‘Terminology’) will be performed by the CAA, Aerodrome
Standards Department.
2.23 Quality Assurance
2.23.1 The assessment process shall have robust and auditable quality assurance
procedures. These shall include suitably qualified internal verifiers and a qualified
independent person or organisation to externally verify the complete assessment
process.
2.24 Identified Training Needs
2.24.1 The licensee’s policy shall include a section to set out the process by which an
individual may submit additional or alternative evidence of competence if, during an
assessment, a training need is identified. This will also include the process for
individuals to display competence if they are returning to duty following a prolonged
period of absence. It will also be required to show how the training needs of any
personnel transferring into the organisation will be assessed, to ensure competency
in role and task of that individual within the organisation.
2.24.2 The licensee is responsible for the initial selection and continuous assessment of the
competence of personnel engaged in operational RFFS duties in accordance with the
requirements set out in CAP 168 Chapter 8, and the acceptable means of compliance
published in CAP 699. The current process of ensuring the competence of RFFS
personnel is based upon a robust initial training and certification process. With effect
from August 2002, responsibility for certification of personnel moved to either an ATP
or the licensee, as appropriate – see Foreword to CAP 699.
2.24.3 The policy should set out the procedures to be followed in the event of a dispute
regarding any individual’s competence and/or assessment.
2.25 Frequency Analysis
2.25.1 The licensee shall carry out a frequency analysis to determine the interval at which
competence in each unit (and element) will be assessed.
2.25.2 The minimum will be that, for all RFFS personnel employed at aerodromes where the
RFFS category is 3 to 10, they must be assessed in skills and knowledge for every
unit and element to ensure competencies in role(s) and task(s) during a four yearly
period.
2.25.3 For all RFFS personnel employed at lower category aerodromes (where the RFFS
category is Special, 1 and 2), they must be assessed in skills and knowledge for every
unit and element to ensure competencies in role(s) and task(s) during a two yearly
period.
2.26 Recording
2.26.1 A robust and auditable recording system shall be established. It will validate for each
entry who assessed and confirmed the candidate’s competency and should include
the information set out in Appendix B of CAP 699 Part 2.
To ensure the requirements of the Air Navigation Order are met, the CAA’s Safety
Regulation Group, specifically its Aerodrome Standards department, requires the
adoption and application of the appropriate parts of this CAP by aerodrome licensees
and potential licensees.
3.1 All rescue and fire fighting personnel shall be properly trained to perform their duties
in an efficient manner and shall participate in live fire drills commensurate with the
types of aircraft and type of rescue and fire fighting equipment in use at the
aerodrome, including pressure-fed fuel fires.
NOTE: 1 Guidance to assist the appropriate authority in providing proper training is
given in Attachment A, Section 16 of Annex 14 and Airport Services
Manual, Part 1, Chapter 14.
NOTE: 2 Fires associated with fuel discharged under very high pressure from a
ruptured fuel tank are known as ‘pressure-fed fuel fires’.
3.2 The rescue and fire fighting personnel training programme shall include training in
human performance, including team co-ordination.
NOTE: Guidance material to design training programmes on human performance
and team co-ordination can be found in Circular 216 (Human Factors Digest
No.1 – Fundamental Human Factors Concepts), reproduced as CAP 719; and
Circular 227 (Human Factors Digest No.3 – Training of Operational Personnel
in Human Factors).
3.3 The training curriculum should include initial and recurrent instruction in at least the
following areas:
a) airport familiarisation;
b) aircraft familiarisation;
c) rescue and fire fighting personnel safety;
d) emergency communication systems on the aerodrome, including aircraft fire
related alarms;
e) use of the firefighting and rescue equipment provided by the licensee in
accordance with Condition 2 of an aerodrome licence;
f) application of the types of extinguishing agents provided at a licensed aerodrome;
g) emergency aircraft evacuation assistance;
h) fire fighting operations;
i) adaptation and use of structural rescue and fire fighting equipment for aircraft
rescue and fire fighting (as appropriate);
j) dangerous goods;
k) familiarisation with firefighters’ duties under the aerodrome emergency plan; and
l) protective clothing and respiratory protection.
The personnel designated to operate the equipment should be adequately trained and
drilled for rescue services in the appropriate environment.
m) Operators of vehicles
The authorities responsible for the operation of vehicles on the movement area
should ensure that the operators are properly qualified. This may include, as appropriate
to the driver’s function, knowledge of:
i) the topography of the aerodrome;
ii) aerodrome signs, markings and lights;
iii) radiotelephone operating procedures;
iv) terms and phrases used in aerodrome control including the ICAO spelling
alphabet;
v) rules of air traffic services as they relate to ground operations;
vi) aerodrome rules and procedures; and
vii)specialist functions as required, for example, in rescue and fire fighting.
n) The operator should be able to demonstrate competency, as appropriate, in:
i) the operation or use of vehicle transmit/receive equipment;
ii) understanding and complying with air traffic control and local procedures;
iii) vehicle navigation on the aerodrome; and
iv) special skills required for the particular function.
o) In addition, as required for any specialist function, the operator should be the
holder of a valid UK driver’s licence, a valid radio operator’s licence or other
licences.
p) The above should be applied as is appropriate to the function to be performed by
the operator and it is not necessary that all operators be trained to the same level,
for example, some operators’ functions may be restricted to the apron only.
q) If special procedures apply for operations in low visibility conditions, it is desirable
to verify an operator's knowledge of the procedures through periodic checks.
5 Terminology
For ease of interpretation several key terms are used throughout this document and
are defined as follows:
5.1 Activity Title: Each Unit is made up of a number of recognizable activities.
5.2 Acquisition: The stage at which an individual is undertaking a structured learning
programme which is designed to develop the knowledge, skills, attitude and
understanding identified for a particular role. Once individuals have demonstrated that
they have acquired the knowledge and skills identified for their role, they are
described as ‘competent in acquisition’.
5.3 Application: The stage at which individuals, having demonstrated that they are
competent in acquisition, are now able consistently to apply their knowledge, skills
and understanding in the workplace to the standard described in their role-map.
Individuals who can consistently maintain this standard are described as having
demonstrated ‘competence in application’.
5.4 Assessment(s): The process of making judgements about performance. The means
by which evidence of performance is collected and compared with the requisite
standard and a judgement about performance is made and recorded.
5.4.1 Assessor: A person acceptable to the CAA to make judgements about performance
against the requirements of the Standards published in CAP 699.
5.5 Attitude: A term that has a specific meaning, which may be defined as: A state of
mind which governs the manner of an individual’s thoughts and actions.
5.6 APL: The Accreditation of Prior Learning is one source of evidence of current
competence/achievement. (Institute of Personnel and Development Assessor
Awards)
5.7 Continuous Assessment: Continuous assessment is defined as regularly engaging
in processes that review the workplace performance of all aspects of a firefighter’s
work, measured against the standards applicable to that role.
5.8 Competence: ‘The ability to apply knowledge, understanding and skills in performing
to the standards required in employment. This includes problems and meeting
changing demands’. (QCA/SQA)
5.8.1 A Certificate of Competence is the evidence that an individual has satisfied the
relevant occupational standards in acquisition and application.
5.8.2 Competent in acquisition: The ability of individuals to demonstrate that they can
apply the learning acquired in the workplace to the standards defined in the
performance criteria for their role.
5.8.3 Competence in application: The ability of individuals to demonstrate consistently
that the performance outcomes defined for their role can be achieved to the standard
expected in the workplace.
5.9 Continuous Development: The individual’s ability to work continuously in seeking to
improve performance.
5.10 Debrief: A means of analysing an outcome of workplace activity. It confirms the
success of the activity or identifies where modification of action or thought process
needs to take place. The debrief is applicable to most functions and roles and is key
to assessing competence in application of skills underpinned by knowledge and
understanding.
5.11 Element: A description of the main activities necessary for the completion of the
function described in a unit of competence. They are the subdivisions into which the
function can be broken down.
5.12 Evidence: Anything that is presented as proof of competence. It includes:
a) Direct Evidence – produced as a result of direct observation by the Assessor,
including Performance Evidence and Supplementary Evidence.
b) Performance Evidence – generated from observation of personal work including
simulation.
c) Supplementary Evidence – the result of questioning to determine understanding
and underpinning knowledge.
5.22.2 Systematic processes for analysing and assessing the risks and providing
information to enable the strategic decisions to be made. Risk assessors identify the
‘hazards’ likely to be encountered at the various types of operational incident and
assess the level of risk presented by these hazards. Management acts upon the
results of the risk assessment and commissions departments to develop and
implement additional control measures. This could include, for example, information,
personal protective equipment, equipment, systems of work, instruction, training and
safety supervision.
5.22.3 Dynamic assessment at the ‘sharp end’ which recognises the practical nature of the
work of the Aerodrome RFFS. All personnel at an operational incident carry out
dynamic risk management. The main responsibility lies with the Incident Commander
who must identify the hazards, assess the risks, then make professional judgements
in order to use the available resources in such a way to achieve an acceptable level of
safety during work activities. An important part of risk management at this level is the
post-incident review. This allows relevant information to be recorded and fed back
into the Strategic decision making process via the Systematic level in order that safety
standards can be constantly improved.
Further guidance is published in: ‘Dynamic Management of Risk At Operational
Incidents’ (Home Office Fire Service Guide) and the ‘A Competence Framework for
the United Kingdom Fire Service’, Fire Service Circular 15/1997, Part Two - A Guide
to the Management of Training for Competence. Guidance relating to the
development of Safety Management Systems at aerodromes is provided by SRG in
‘The Management of Safety’, available from Aerodrome Standards Department.
5.23 Performance Standards: Benchmarks or specifications of expected work
performance.
5.23.1 Performance Management: A system that translates the goals of strategic
management into individual performance. This enables the achievement of optimum
results through effective organization of work by establishing a competence
framework in which an individual’s performance can be directed, monitored,
motivated and improved.
5.23.2 Performance Criteria: A description of the performance standards necessary to
demonstrate that individuals have acquired the knowledge, skills, attitude and
understanding identified for their role. Performance criteria define the key outcomes
underpinning the functional activities in acquisition.
5.23.3 Performance Outcomes: A definition of the key outcomes underpinning the
standards in applications. They are used to confirm that the individual can consistently
apply the knowledge, skills, attitude and understanding identified in their role-map.
5.24 Role: A group of functional activities.
5.24.1 Role-Mapping: The collection of performance outcomes grouped together into
functions that define the activities relevant to a particular role.
5.25 Risk: A measure of the likelihood that the harm from a particular hazard will occur,
taking into account the possible severity of the harm.
5.26 Safe Person Concept: In normal safety management, the intent is to make the work
place safe, because this safeguards everyone. However, an operational incident can
be an inherently dangerous workplace and may be impossible to make safe.
Aerodrome Rescue and Firefighting Services must, therefore, direct their efforts to
making the firefighter safe. This approach is known as the Safe Person Concept.
5.42 Verification: The process of monitoring and quality assuring assessment, its
systems and processes. Verification should provide quality assurance of both the
training and the assessment system.
5.43 Vocational Qualifications: Certificates awarded to individuals whose performance
has satisfied an assessment process that is recognized by the Emergency Fire
Services Standard Setting Body (EFSSSB) and accredited by an awarding body
acceptable to the CAA.
NOTE: The CAA is a founder member of the Emergency Fire Services Standard
Setting Body (EFSSSB) and continues to represent the industry in its future
development.
5.43.1 QCA: Qualifications Curriculum Authority.
5.43.2 SQA: Scottish Qualifications Authority.
Contents to Part 1
1.1 Role-maps have been produced for the generic roles of Aerodrome Firefighter,
Supervisor and Manager. Each role-map is a collection of the functions that have been
identified as being common to that particular role. These functions have been titled
as Units. The Units that make up the role maps are referred to collectively as the ‘The
Standards for the Competence of aerodrome RFFS Personnel’.
Role-maps enable a clear understanding of the generic roles within the aerodrome
RFFS operations. They provide a tool against which performance can be assessed and
measured, in order to plan for the four stages of development namely:
a) Training and learning;
b) Achievement of competence;
c) Maintenance of competence;
d) Continuous Professional Development (CPD).
1.2 The Role-map Format
Below is a breakdown showing how the role-maps are structured (Figure 1), together
with an explanation of their component parts. Each role-map contains a number of
units (Part 3), presented as follows:
1.2.1 A cover page shows the number and title of each unit. Each unit has a discrete
number. The title page also gives a Unit Overview that explains the content and
purpose of the unit. It also includes key aspects of the function performed and related
performance criteria.
1.2.2 Areas of work and working environments are identified to show where the main
sources of evidence are likely to be produced. Examples of the types of evidence that
should be used when assessing performance are also included.
1.2.3 The next pages contain the Elements (standards in acquisition) that make up the unit.
Elements are used to measure the achievement of competence in the role and they
describe the activities necessary for the completion of that unit. For ease of
reference, elements have been numbered consecutively e.g. 1.1, 1.2., etc.
Each element contains the Knowledge and Understanding (K&U) and the
Performance Criteria (PC) required for the successful performance of the Element.
PCs are detailed outcomes that provide the criteria to assess and measure whether
an individual has met the required standard of performance, or in other words is
‘competent’. To be described as competent requires more than just the evidence of
performance. The knowledge and understanding that underpin and support
performance also requires confirmation, particularly when assessing complex or
unusual situations. (Generic lists incorporating knowledge and understanding are
located in Part 3 of this document).
Unit
Unit Title Firefighter Supervisor Manager
Number
2 Extinguish Fire • RR RR
Key
A unit mapped to this generic role. When this unit appears in a role-map,
• competence in this function must be acquired and maintained thereafter. This
is considered a core activity.
Role Related A unit that has already been mapped to a subordinate role and in
RR which competence should have been achieved. Competence in the unit is now
mapped and should be maintained in relation to the role.
2.1 The primary generic roles attributable to personnel engaged in the aerodrome RFFS
may be grouped under the headings of Firefighter, Supervisor and Manager. The
additional terms Crew Commander, Watch Commander and Station Commander
have been used to assist licensees in understanding nationally agreed definitions; this
terminology is a guide and licensees should determine sufficient levels of supervision
in accordance with the requirements published in CAP 168, Chapter 8. The licensee
may choose to adopt their own specific terms within the generic terminology of
Supervisor and Manager.
2.2 The Firefighter Role
The Firefighter role map contains 9 functions that are common to the generic role of
‘Airport Firefighter’. There are common features in all the main roles and in the fire
service there is a general acceptance and understanding of what station-based roles
involve. However, there is no such thing as a ‘typical’ Firefighter as all roles at
Aerodromes can vary due to a number of factors such as risk, resource availability,
organizational structure, etc. For this reason, the role of a Firefighter may be different
from one Aerodrome to another. Even within Aerodromes, Firefighters on the same
watch may have different role-maps. For example, ‘driving and siting emergency
vehicles at operational incidents (Unit 6)’ falls within the role of Firefighter, but not all
Firefighters perform this function. It follows, that only those Firefighters who drive to
incidents would have this function mapped to their roles and be expected to achieve
and maintain competence in it.
2.3 The Supervisory (Crew Commander and Watch Commander) Role
NOTE: The role of supervisor differs considerably from Aerodrome to Aerodrome
therefore for the purposes of this document it is intended to sub divide this
function into two levels, Crew Commander and Watch Commander.
Investigation into the critical differences between the supervisory roles has
confirmed that the major developmental aspects occur at Crew Commander level.
The main distinction in the progression of competence therefore occurs between
Firefighter and Crew Commander. The distinction between Crew Commander and
Watch Commander relates to the differences in responsibility and accountability.
2.4 The Managerial (Station Commander) Role
Progression will involve making the transition from Watch Commander to Station
Commander introducing a higher management role. This significant change
emphasises the difference between a role involving direct supervision of the watch,
to one of co-ordinating and managing the overall activities and performance of the
RFFS. However, many of the core skills which have been developed in previous roles
are still appropriate. It is the range and context of a role within these functions that
will change. For example, a Supervisor has responsibility for assessing all of the
people on a watch as individuals and as a team. The manager will assess the overall
performance of watch officers in achieving objectives.
2.5 Role Related Units and Underpinning Functions
Figure 1 (page 2) illustrates how the units are used to support development and
progression through the three roles of Firefighter, Supervisor and Manager.
A total of 12 units have been developed for the Firefighter, Supervisor (Crew
Commander, Watch Commander) and Manager (Station Commander) roles and they
have been mapped to provide the core functions for each (Part 1, Figure 1).
Competence in the core units of any role must be achieved before progression to the
next role. Where a unit is relevant to a subsequent role, but not core, the individual
will have to maintain competence in a context that specifically relates to that role.
For example, the role of Firefighter and the competence required in many of the core
firefighting functions underpins competence in all operational roles. The four units, 1,
2, 3 & 8, are firefighting functions that take place at operational incidents:
a) 1. Save Life at Aircraft Accidents and Incidents
b) 2. Extinguish Fire
c) 3. Maintain Operational readiness of Resources
d) 8. Contain and control spillage or leak of hazardous substance
These units also support the role of the Supervisor in two ways:
The Supervisor will, as a Firefighter, have achieved competence in these four units.
However, there may be occasions when the Supervisor will perform the Firefighter
role as a team member. When working in this way, the functions are described as
‘role related’. It will therefore be necessary for the Supervisor to maintain
competence in these four units, as they clearly relate to this role. This role may
involve local arrangements for supervision and could be deemed as an individual
supervising a crew.
When acting as a team leader the Supervisor will no longer perform the function of a
Firefighter, but will instead: ‘Command and Control Resolution of Incident’ (Unit
7). However, these same units, 1, 2, 3 & 8, will now support or underpin the
performance of the Supervisor in the leadership role (Unit 7). Consequently, it is the
knowledge specification of these four units that must be maintained to support the
competence of the Supervisor when performing this function.
Using the diagram in Appendix A (Part 2, page 11), it can be seen that a number of
units are used to underpin performance in other roles. Progression through each role
depends on maintaining competence in the role-related functions. It therefore follows
that a Supervisor who has maintained the knowledge and understanding of the
underpinning functions (Units 1 2 3 & 8, can only meet the function ‘Command and
Control Resolution of Incident’ (Unit 7).
From this example, it is clear that competence in the role related units of a previous
role must still be maintained. It is also important to appreciate that units remain
exactly the same in content and structure across all related roles. The command
functions in both the Crew Commander and Watch Commander roles contain the
same performance standards and there is no difference in the standard of outcome
that must be achieved. What is different is the range. The range is used to describe
such things as:
a) Greater diversity of risk
b) Additional human and physical resources
c) Involvement with other agencies
d) Increased responsibility and accountability
e) Greater delegation of leadership
This enables the same unit to be used in the assessment of Supervisors (Crew
Commander and Watch Commander), while providing a measure that can be used to
assess performance as it relates to each distinct role. The range will also provide an
indication of the training need an individual may have when progressing from the
Crew Commander to Watch Commander role (Supervisor).
The standards of competence have been written to accommodate developments and
changes in systems of work, procedures or equipment, etc. Using outcomes to
specify the performance standard allows for such changes without affecting the
quality of evidence gained from the assessment process.
3 Summary
3.1 In summary, it is now obvious that the outcome of what is to be achieved for the
purpose of ‘Command and Control Resolution of Incident’ (Unit 7) is the same even
though:
a) The means of achievement differs (the system of work);
b) The methods of use of equipment and technology differ (workplace practices);
c) The context of work differs (at the station, during an incident, after an incident, in
daylight and in darkness);
d) The level of role is different (Crew Commander or Watch Commander).
With the aid of the structure shown in Part 1, Figure 1, it is now possible to use the
units from these generic role maps to meet the specific needs of the Aerodrome, its
teams and individuals.
Contents to Part 2
Introduction 1
Administration of the Approvals and Appeals Procedures 2
Appeals 2
Guidance 2
Management Structure 2
Staff Levels 3
Training Supervisor 3
Instructors 3
Support Staff 3
Administration 4
Equal Opportunities Policy 4
Access to assessment 4
Monitoring 5
Medical Standards 5
Facilities 5
Health & Safety 5
Structured Learning Programmes 6
Programme Content 6
Policy on Prerequisites for Attendance on a Structured Learning
Programme 6
Firefighter (Lower Category Aerodrome) – Initial 7
Supervisor (Lower Category Aerodromes) – Initial 7
Firefighter – Initial 7
Supervisor/Manager – Initial 7
Supervisor/Manager – Revalidation 8
Manager (Station Commander) – Initial 8
Bibliography 9
Normative References 9
Informative References 9
1 Introduction
1.1 The purpose of this section is to provide advice and guidance that will enable
Aerodrome Licensees to meet the standards set by the Civil Aviation Authority, (the
CAA), in accordance with its aerodrome licensing requirements, for the competence
of Rescue and Firefighting personnel forming part of the agreed minimum staffing
level at United Kingdom licensed aerodromes.
1.2 These standards accord with those set out by the International Civil Aviation
Organization (ICAO) in its Standards and Recommended Practices, which have been
adopted by the United Kingdom. This document has been developed in conjunction
with the Training Standards Consultative Group taking note of the United Kingdom
Home Office Fire Service role maps.
1.3 The Aerodrome Standards Department (ASD) of the CAA’s Safety Regulation Group
(SRG) is the department responsible for the initial setting and on-going monitoring of
these standards.
1.4 The following paragraphs set out the procedures and requirements for the approval
of Aerodromes and Training Providers wishing to undertake the training of personnel
engaged in Rescue and Firefighting duties at United Kingdom licensed Aerodromes.
This training will lead to the award of a Certificate of Competence following
successful completion of courses/programmes specified in paragraph 9 of Part 2 of
this document.
1.5 Within the context of this document a Training Provider is considered to be any
establishment staffed and equipped to carry out any form of mandatory training
required by the CAA for Aerodrome Rescue and Firefighting Service personnel.
NOTE: It is felt that having made this definition clear the term’ Training Provider’
may be used from here on to describe an Aerodrome’s own facilities for
delivering training and/or facilities provided elsewhere.
2.1 A Training Provider seeking the CAA’s approval should apply in the first instance (in
writing) to the Aerodrome Standards Department (ASD) of the CAA’s Safety
Regulation Group. The application should be accompanied by a full description of
facilities provided for the theoretical and practical conduct of the training proposed,
together with copies of the programmes syllabi, testing, examination and
assessment arrangements etc.
The CAA’s approval process will normally consist of three distinct phases:
a) An informal discussion stage at which the CAA’s overall requirements will be
explained and questions answered.
b) A paper assessment stage in which programme content, details of personnel,
course structure etc, will be reviewed.
c) A practical assessment stage in which the physical and practical facilities will be
formally inspected and lectures sampled.
2.2 On completion of the three phases, the Training Provider will be considered for
recognition and approval on the basis of the information provided and obtained. ASD
will formally confirm (in writing) acceptance of a Training Provider to conduct
mandatory training. On-going approval will be subject to regular inspections under
arrangements administered by ASD. If the CAA becomes aware that the required
standards are no longer being met, it will give formal written notice to that effect. If,
in the opinion of the CAA and after due written notice, the standards continue to be
below those required, the recognition and approval may be revoked, suspended or
varied.
2.3 The programme’s content must meet the CAA’s requirements and shall not be
altered or amended without the prior written agreement of ASD. The CAA reserves
the right to review the syllabus content and practical training requirements from time
to time; adequate notice of required changes will be given in writing.
3 Appeals
3.1 Any person who believes a Training Provider, during or at the end of a course or
programme, has disadvantaged him or her by the conduct of an assessment shall
have a right of appeal.
3.2 Every Training Provider shall therefore establish and publish an internal appeal
procedure.
3.3 Guidance
Every person should be informed of the appeal procedure and of his or her right to
appeal against the conduct of an assessment.
4 Management Structure
4.1 The management structure should ensure adequate supervision of all grades of staff
involved in programme delivery by persons having appropriate experience and the
necessary competence to maintain high, professional standards.
4.2 Full details of the management structure, indicating individual responsibilities, details
of qualification, experience etc, are required with the initial application.
5 Staff Levels
5.1 Sufficient and adequate numbers of suitably qualified teaching and technical support
staff must be available to carry out the approved training. Particular emphasis will be
placed on staff/student ratios, the previous aviation-related firefighting experience of
the teaching staff and the level of teaching experience of those persons carrying out
the training.
The guidance listed below will be of assistance to those seeking approved status.
5.2 Training Supervisor
A Training Supervisor shall be nominated to ensure that the overall standards of the
training provider and its training meet the criteria laid down in this document and other
associated documents.
Training programmes subject to this document are those designed to meet the
requirements of the CAA’s Aerodrome licensing requirements as set out in its
document CAP 168, Chapter 8. These, in turn, are designed to comply with the
contents of the International Civil Aviation Organization’s (ICAO) Document Annex 14
to the Convention on International Civil Aviation, Volume One, Aerodrome Design and
Operations, Third Edition (July 1999) and Document 9137–AN/898 Airport Services
Manual Part 1, Rescue and Fire Fighting.
The training supervisor will be accountable for the technical content of all training
programmes, lesson packages, student notes and other relevant material. The
Training Provider will need to show how the programme content and material is to be
kept current and up-to-date.
Training Providers should maintain an awareness of relevant present and proposed
future legal and statutory requirements within the Aviation industry, which are
relevant to the training.
5.3 Instructors
All instructors engaged in training must be competent and suitability qualified for the
work that they undertake. Agreement of the nominated instructional staff will form
part of the approval process. The CAA must agree any proposed changes in staff
complement. Instructors will need to hold an appropriate training qualification and be
in possession of a Certificate of Competence equal to or greater than the level of
students under instruction.
5.4 Support Staff
Sufficient numbers of support staff will be required in order that both practical and
theoretical training can be carried out at a suitable pace, the aim being to ensure that
students receive continuous instruction without the need for protracted breaks
caused by exercises being set up, equipment serviced, etc.
6 Administration
6.8 Monitoring
Training Providers should monitor:
a) Their own Equal Opportunities (EO) policy and procedures.
b) Their own policy and procedures with regard to access and to fair assessment.
c) The achievement of candidates in relation to Equal Opportunities considerations.
d) The implementation plans for EO and fair assessment.
e) The monitoring and review of EO and access to fair assessment.
6.9 Medical Standards
Students attending approved courses/programmes must have achieved the minimum
medical standards described in CAP 168, Chapter 8.
7 Facilities
7.1 Training Providers must demonstrate that they are capable of carrying out the
requisite level of both theoretical and practical training as well as satisfying the CAA
that they have sufficient resources to enable them to fulfil these criteria.
Details of facilities to be used for both theoretical and practical training must be
submitted in support of the initial application.
NOTE: Training Providers proposing to offer aviation RFFS training need to be
conscious of the potentially negative environmental impact of such activities.
They will need to provide evidence that their proposals are acceptable and
compatible with local environmental requirements. (e.g. Environment
Agency).
7.2 Whilst not a pre-requisite for approval, it is likely that in some cases residential
facilities may be desirable. Where such facilities are provided, details of the level of
service to be provided should accompany the initial application. Where residential
facilities are not provided, the CAA must be assured that whatever arrangements are
in place are adequate to ensure that training is conducted to an adequate preplanned
programme without excessive interruption.
A risk assessment should be conducted for any firefighting and/or rescue operation
and any associated training. A competent person must conduct the risk assessment.
Health and safety risks arising from training and operations shall be assessed and
addressed by the employer, in accordance with local, national and statutory
regulations. Risk assessment will enable the RFFS provider to judge whether the
training contemplated reflects the operational need and is the safest way to deliver
the identified training objectives, or whether other, equally effective alternative
training methods can be used or devised.
The Training Provider shall ensure that they have a robust policy on entry criteria for
ensuring that applicants are considered and offered the most appropriate SLP
commensurate with their skills, experience and prior learning (Accreditation of Prior
Learning).
10.1 From time to time personnel may wish to undertake SLPs according to the needs of
Continuing Professional Development. Unless the requisite entry standards are met,
Certificates of Competence issued after assessment following attendance on the
training programme(s), shall only be endorsed ‘Competent in Acquisition’.
All students on SLPs must meet the minimum entry standards, described below.
10.2 Personnel nominated for any programme shall meet the medical criteria (6.9) and
should have satisfied their employer that they are capable of absorbing the technical
and practical aspects of the programme.
10.3 The CAA will not be setting hard and fast pre-requisites to attend the above-
mentioned programmes. However, the licensee must ensure that they select the
appropriate candidate in terms of progression, experience, knowledge, understanding
and the specific requirements of the selected SLP. The Approved Training Providers
will be able to offer guidance and the licensee should consult them if they are unsure
as to the suitability of a candidate to attend the selected SLP.
Supervisors may also revalidate their competence at the aerodrome where they are
employed, in accordance with CAP 699, providing the CAA has accepted the
licensee’s appropriate Maintenance of Competence Scheme (CAP 699 Part 4). This
is a change to the current process and brings Supervisors in line with CAP 699. It is
based on the application of knowledge, skills and understanding in the workplace to
the standard described in their role-map. Individuals who can consistently maintain
this standard are described as having demonstrated ‘competence in application’.
11.11 Manager
The content of an acceptable SLP for the initial acquisition of competence for a
Manager and SLP for revalidation has been the centre of much discussion for several
years within the TSG, its predecessor (Training Standards Consultative Group) and the
AOA RFFWG who have decided that Managers are divided into two main groups:
those who have a requirement as part of their role to form part of the initial response
to aircraft accidents in an operational mode, and those who respond at a tactical level.
For those who respond at an operational level the appropriate SLP is Supervisor,
which is then revalidated accordingly as described above. The licensee will need to
determine the additional competences required to accomplish the management role
within their own organisation.
For those who respond only at a tactical level, or are employed as functional
managers, the competences required will be directly linked to their respective
organisation and defined accordingly. However, in order to maintain competence and
a level of knowledge and understanding appropriate to this role a process of
Continuous Professional Development (CPD) is required.
The Group decided that this tactical level could be supported by attendance at specific
aviation seminars and more importantly an Aviation Managers seminar such as that
managed by the International Fire Training Centre (IFTC). The main aim is to provide
a platform for interaction, integration and sharing of experience and good practice at
the ‘Centre of Excellence’ which will be the IFTC.
The Seminar will replace the previous SLP for managers and will normally be
scheduled twice yearly to allow a degree of flexibility for managers to attend. It is
expected that managers who operate within the Supervisor - Watch Commander role
will be encouraged to attend the programme/seminar as part of their CPD. The
content of the seminar will be subjected to regular review, agreed and quality assured
by the CAA and AOA RFFWG accordingly under the Terms of Reference of the TSG.
The programme will be open to Airport Fire Service Managers, Supervisors and
Airport Managers/Directors who are directly responsible for the overall management
of an Airport Fire Service (AFS).
This programme is only one element of how a manager’s competence is maintained
and the licensee should ensure that the AFS manager is developed according to their
role. This may involve specific/bespoke training modules. Records of all training must
be maintained and available to the CAA to demonstrate competence.
11.12 Further information can be obtained from:
Civil Aviation Authority
Safety Regulation Group
Aerodrome Standards Department
Aviation House
Gatwick Airport South
West Sussex RH6 0YR
Telephone: 01293 567171 Facsimile: 01293 573971
Website: www.caa.co.uk
12 Bibliography
16) The National Training Organization For Employment. Tel. 0116 251 7979,
Training and Development Standards.
17) MCI, Management Standards, Key Roles, National Forum for Management
Education & Development. Tel. 020 7872 9000.
18) The Fire Services Awarding Body NVQs for The Emergency Fire Services, Level
2 Firefighting, Level 3 Operations, Level 3 Supervision & Command.
19) Home Office Fire Service Guide. Dynamic management of Risk at Operational
Incidents.
20) CAP 584 Requirements for Initial Air Traffic Control Training. UK Civil Aviation
Authority.
21) TSCG Database of responses to CAA questionnaire November 1996.
22) Outline mapping to other standards, presented as part of ‘Standards for the
Aviation Fire Service’, © The Fire Service College, 1997.
23) Annex 14 to the Convention on International Civil Aviation (ICAO): Volume 1,
Aerodrome Design & Operations, Third Edition (July 1999, Chapter 9), Fourth
Amendment, November 2001.
24) ICAO Doc. 9137 – AN/898 Airport Services Manual. Part 1, Rescue &
Firefighting (3rd Edition, 1990, and amendments), Chapter 8.
25) CAP 168 Licensing of Aerodromes, Chapter 9 Emergency Planning. UK Civil
Aviation Authority.
26) CAP 700 Operational Safety Competencies. UK Civil Aviation Authority.
27) CAA Paper 98006 Use of Virtual Reality Simulation Techniques for Training
Airport Officers. UK Civil Aviation Authority.
28) CAP 699 Standards for Competence In Rescue and Fire Fighting Services at UK
Licensed Aerodromes. (Part 3). UK Civil Aviation Authority.
29) Home Office Fire Service Circular 5/1996 Principles of Operational Training.
30) Dear Chief Officers Letter 11/1999 Practical Training for Compartment Fires.
31) Home Office (Fire & Emergency Planning Department) Fire Service Training
Manual.
32) Home Office Technical Bulletin 01/1997, Breathing Apparatus, Command and
Control Procedures, The Stationery Office, ISBN 0 11 341162 6.
33) Home Office Fire Service Manuals, Volume 1 and Volume 2, The Stationery
Office, various.
34) HSG (65) Successful Health & Safety Management.
35) CAP 719 Fundamental Human Factors Concepts. UK Civil Aviation Authority.
An Aircraft develops an engine fire en-route to the holding area prior to take off
1
at the Aerodrome. The Aircraft is in the process of evacuation.
Associated Hazards
Running Aircraft Engines (Pressurised fuel leaks), Aircraft structural collapse, Release
Hazards
of carbon fibres & other hazardous materials, Moving surfaces, Jet Efflux.
Tactics & Techniques SN Aircraft Tactics & Realistic Live Fire Drills*
Techniques
Combined Exercises
Local Authority Fire
Brigade
* Live fire drills commensurate with the types of aircraft and type of rescue and fire fighting
equipment in use at the aerodrome, including pressure-fed fuel fires.
Key Roles
• Supervisor
• Driver
• Pump Operator
• BA Wearer
• First Aid
• Firefighter
• Entry Control Officer
Operational Procedures
Aim
• To determine the correct method of branch handling and dual application of media on pressure fed
fuel fires.
Objectives
Assessment Methods
• Direct Observation
• Debrief using direct and indirect questioning methods
• Checking of personal and station recording systems
Performance Outcomes
Element 1.2 Element 2.1 Element 5.1 Element 6.1 Element 7.1 Element 3.2 Element
1,2,3,4,5,6,7 1,2,3,4,5,6,7 1,2,3,4,5 1 to 10 1,2,3,4,5,6 1,5,8 10.1
1,2,3,4,5,6
Element 1.3 Element 2.2 Element 5.2 Element 6.2 Element 7.2 Element 3.3
1,2,3,6 1,2,3,4,5 1,2,3,4,5 1,2,3,4,5,6,7 1,2,3,4,5,6,7 1,5
Example Documents
01.1, 02.1, 2.5, 2.6, 6.1, 8.1-4, 9.1-2,12.1-3,14.2-4,15.1-6, 16.1-3, 22.03-10, 22.16, 26.1-5,
27.1-3, 29.1-3, 30.1-2, 31.3, 32, 37 & 39.
Contents to Part 3
Introduction 1
Background to the Development of these Standards 2
Unit and Element Structure 3
Units of Competence 5
Personal Skills ‘Bank’ 91
Personal Skills – Master Reference 91
Knowledge and Understanding ‘Bank’ 92
Knowledge and Understanding – Master Reference 92
1 Introduction
The materials in this document build on previous drafts and feedback and draw on:
• Previous TSCG work
• MoD functions/tasks
• EFSSSB standards
• LFCDA standards
• Recent work from the Home Office, Her Majesty’s Fire Service Inspectorate, Fire
Service Unit, Standards Working Group (SWG) (revisions to Fire Service NVQs).
Effort has been made to retain comparability between the standards prepared by the
CAA and the direction of work by the SWG. This will ensure access to the revised
NVQ structure remains an option whilst ensuring the integrity of the framework and
detailed competencies for the airfield environment.
The following illustrates the general unit and element structure. The units and
elements may be combined in different forms to meet the needs of different category
Aerodromes.
UNITS ELEMENTS
1 SAVE LIFE AT 1.1 Locate trapped people and animals
AIRCRAFT ACCIDENTS involved in accidents and incidents
AND INCIDENTS
1.2 Rescue trapped people and animals
involved in accidents and incidents
UNITS ELEMENTS
6 SITE AND POSITION 6.1 Drive vehicle to accident/incident site
FIREFIGHTING
VEHICLES AT
ACCIDENT/INCIDENT
6.2 Tactically deploy vehicle for operational
SITE
activity
4 Units of Competence
Decision making i
Element 1.1 Locate trapped people and animals involved in accidents and incidents
Element 1.2 Rescue trapped people and animals involved in accidents and incidents
Element 1.3 Support and comfort people affected by accidents and incidents
Element 1.1 Locate trapped people and animals involved in accidents and
incidents
Performance Criteria
1) Objectives and area of search are confirmed with the relevant operational
commander.
2) Personal protective equipment is selected and used to meet the established
risk(s).
3) All operational actions, access and egress are maintained consistently through
dynamic risk assessment.
4) Entry is effected and search is conducted with due regard to procedures and
nature of risk.
5) Search equipment is used within its limitations and capabilities.
6) Casualty location and condition is established.
7) Casualties that are apparently deceased are left in situ and actions are taken to
prevent further deterioration.
8) Evidence is preserved as far as operational circumstances permit.
Evidence Requirements: (performance evidence)
You must demonstrate that you can search and locate casualties in the following
context:
Endangered life rescued from accidents and incidents involving aircraft which may
include the following hazards:
• fire
• chemical
• biological
• radiation
• adverse environmental conditions
• daylight or darkness
Actual work performance
Evidence involving at least one of the above hazards is desirable. The remainder may
be assessed by simulation and questioning of knowledge and understanding.
Element 1.1 Locate trapped people and animals involved in accidents and
incidents
K1 U4 K7 U4
K3 U5, U7, U8 K9 U1
K5 U7
K6 U9
Knowledge
Understanding
U1 How to apply practices that maximise the Health and Safety of self and others in the workplace
U2 How to identify hazards and assess and manage actual and potential risks in the workplace
U3 How to make and apply decisions based on dynamic risk assessment
U4 How to select and use personal and operational equipment
U5 How to communicate clearly with colleagues, line managers, and other agencies in the workplace
U6 How to identify and preserve evidence
U7 How to treat colleagues and members of the public with respect and consideration, taking
account of, and accepting, difference
U8 How to recognise and deal with distressed people
U9 How to prioritise casualties and how and when to apply immediate medical care and casualty
handling techniques
U10 How to effect entry to aircraft
U25 How to use applicable alarm mobilising systems and equipment
U32 How and when to apply emergency orders
U39 How to interpret and apply health & safety legislation
Element 1.2 Rescue trapped people and animals involved in accidents and
incidents
Performance Criteria
1) Rescue objectives and risks are clearly understood, confirmed and acted upon.
2) Casualty is removed to a place of safety without further injury or distress.
3) Casualty rescued is prioritised to meet urgency of the individual’s condition or
threat to life.
4) Personal protective equipment and rescue equipment is selected and used to
meet the established risks and the need(s) of the rescue.
5) Liaison with other agencies involved in the rescue is co-operative and relevant to
the rescue operation.
6) Immediate medical care, which will preserve casualties’ condition, is given before
rescue is attempted.
7) All operational actions, access and egress are maintained through dynamic risk
assessment.
Evidence Requirements: (performance evidence)
You must demonstrate that you can rescue and deal with casualties involved in
aircraft accidents and aerodrome incidents, which may include the following hazards:
• fire
• chemical
• biological
• radiation
• adverse environmental conditions
• daylight or darkness
Actual work performance
Evidence involving at least one of the above hazards is desirable. The remainder may
be assessed by simulation and questioning of knowledge and understanding.
Element 1.2 Rescue trapped people and animals involved in accidents and
incidents
K1 U4 K7 U4
K5 U7 K6 U9
Knowledge
K1 Capabilities and limitations of personal and operational equipment
K2 Applicable CAA, Fire Service or other legislation
K3 Lines and methods of communication/reporting at accidents and incidents
K4 Types of evidence used for investigation and its importance
K5 Roles, responsibilities and limits of authority of self; others and other agencies in the workplace
K6 Immediate medical care including resuscitation methods and equipment
K7 Potential locations, access and availability of resources
K8 Risks and hazards of incident/accident ground and the workplace
K9 Relevant search procedures at aircraft accidents/incidents
K49 Arrangements for alerting the Rescue and Firefighting Service (Emergency Orders)
Understanding
U1 How to apply practices that maximise the Health and Safety of self and others in the workplace
U2 How to identify hazards and assess and manage actual and potential risks in the workplace
U3 How to make and apply decisions based on dynamic risk assessment
U4 How to select and use personal and operational equipment
U5 How to communicate clearly with colleagues, line managers, and other agencies in the workplace
U6 How to identify and preserve evidence
U7 How to treat colleagues and members of the public with respect and consideration, taking account
of, and accepting, difference
U8 How to recognise and deal with distressed people
U9 How to prioritise casualties and how and when to apply immediate medical care and casualty
handling techniques
U10 How to effect entry to aircraft
U21 How to apply safe person concept
U25 How to use applicable alarm mobilising systems and equipment
U32 How and when to apply emergency orders
U39 How to interpret and apply health & safety legislation
U40 How to interpret aircraft emergency diagrams and information cards
U44 How to supply correct information for CAA Inspections (Civil Aviation Publications)
Element 1.3 Support and comfort people affected by accidents and incidents
Performance Criteria
1) Distressed people are dealt with in a supportive and compassionate manner.
2) Efforts are made to maintain the dignity and modesty of people as individuals.
3) Individual(s) needs beyond personal ability are identified and referred to the
relevant authority.
4) Deceased is removed with respect and under the direction of the relevant
authority.
5) Personal belongings and items of value are secured and handed over to the
relevant person.
6) Action to restrict access and view of operations is taken to aid operational activities
and avoid unnecessary distress.
Evidence Requirements: (performance evidence)
You must demonstrate that you can support and comfort people affected by an
aircraft accident or aerodrome incident, which may include the following hazards:
• fire
• chemical
• biological
• radiation
• adverse environmental conditions
• daylight or darkness
Actual work performance
Evidence involving at least one of the above hazards is desirable. The remainder may
be assessed by simulation and questioning of knowledge and understanding.
Element 1.3 Support and comfort people affected by accidents and incidents
K4 U6 K8 U1, U2, U3
K7 U4 K12 U7
Knowledge
Understanding
U1 How to apply practices that maximise the Health and Safety of self and others in the workplace
U2 How to identify hazards and assess and manage actual and potential risks in the workplace
U3 How to make and apply decisions based on dynamic risk assessment
U4 How to select and use personal and operational equipment
U5 How to communicate clearly with colleagues, line managers, and other agencies in the
workplace
U6 How to identify and preserve evidence
U7 How to treat colleagues and members of the public with respect and consideration, taking
account of, and accepting, difference
U8 How to recognise and deal with distressed people
U9 How to prioritise casualties and how and when to apply immediate medical care and casualty
handling techniques
Knowledge
Understanding
U1 How to apply practices that maximise the Health and Safety of self and others in the workplace
U2 How to identify hazards and assess and manage actual and potential risks in the workplace
U3 How to make and apply decisions based on dynamic risk assessment
U4 How to select and use personal and operational equipment
U5 How to communicate clearly with colleagues, line managers, and other agencies in the
workplace
U7 How to treat colleagues and members of the public with respect and consideration, taking
account of, and accepting, difference
U8 How to recognise and deal with distressed people
U9 How to prioritise casualties and how and when to apply immediate medical care and casualty
handling techniques
Relevant
Example Module Reference Training
Module
11 Maintaining resources
14 Hazardous materials 9
15 Driving Firefighting vehicles 9
16 Maintaining Firefighting vehicles
Initiative ii
Knowledge
Understanding
U1 How to apply practices that maximise the Health and Safety of self and others in the workplace
U2 How to identify hazards and assess and manage actual and potential risks in the workplace
U3 How to make and apply decisions based on dynamic risk assessment
U4 How to select and use personal and operational equipment
U5 How to communicate clearly with colleagues, line managers, and other agencies in the
workplace
K7 U4, U48
Knowledge
Understanding
U1 How to apply practices that maximise the Health and Safety of self and others in the workplace
U2 How to identify hazards and assess and manage actual and potential risks in the workplace
U3 How to make and apply decisions based on dynamic risk assessment
U4 How to select and use personal and operational equipment
U5 How to communicate clearly with colleagues, line managers, and other agencies in the
workplace
U6 How to identify and preserve evidence
U7 How to treat colleagues and members of the public with respect and consideration, taking
account of, and accepting, difference
U8 How to recognise and deal with distressed people
U10 How to effect entry to aircraft
U11 How to differentiate between fires which should or should not be immediately extinguished
U12 How to recognise a leak of potentially dangerous fuels or gases
K2 U1, U39 K8 U2
K3 U5 K18 U18
Knowledge
Understanding
U1 How to apply practices that maximise the Health and Safety of self and others in the workplace
U2 How to identify hazards and assess and manage actual and potential risks in the workplace
U5 How to communicate clearly with colleagues, line managers, and other agencies in the
workplace
U13 How to utilise fixed installations
U18 How to manage a BA control at a range of incidents
U21 How to apply safe person concept
U25 How to use applicable alarm mobilising systems and equipment
U26 How to maintain own currency of competence for your role
U29 How and when to isolate systems that may pose a threat to life and operations
U32 How and when to apply emergency orders
U39 How to interpret and apply health & safety legislation
U48 Topography of aerodrome
Relevant
Example Module Reference Training
Module
8 Casualty care
9 Legislative powers 9
10 Firefighting tactics and techniques 9
11 Maintaining resources 9
12 Breathing Apparatus (category 3 and above) 9
13 Personal Development
14 Hazardous materials 9
15 Driving Firefighting vehicles 9
16 Maintaining Firefighting vehicles
Communication i
Managing self i, ii
Decision making i
Initiative iv
Element 3.2 Locate and inspect supply of extinguishing materials and systems
Knowledge
Understanding
U1 How to apply practices that maximise the Health and Safety of self and others in the workplace
U2 How to identify hazards and assess and manage actual and potential risks in the workplace
U5 How to communicate clearly with colleagues, line managers, and other agencies in the
workplace
U7 How to treat colleagues and members of the public with respect and consideration, taking
account of, and accepting, difference
U16 How to maintain extinguishing media and associated equipment
U21 How to apply safe person concept
U22 How to make a positive contribution to effective teamwork
U31 How to undertake routine maintenance of vehicles
U37 How to securely stow equipment
U41 How to plan and prioritise work in response to work demands
U45 How to test and maintain operational equipment
Element 3.2 Locate and inspect supply of extinguishing materials and systems
Performance Criteria
1) Availability of resources meets operational demands in respect of sufficiency,
access and safe person system of work.
2) The availability and quantity of resources under your control are monitored at
appropriate intervals to ensure effective operation.
3) Factors adversely affecting the availability of resources are accurately identified
and recommendations for corrective action made to the relevant person.
4) Recommendation for improving the use and/or control of resources is conveyed to
the relevant person as soon as practicable.
5) Relevant records are complete, legible and available to authorised people only.
6) Access to and use of private property is within agreed scope and level of authority.
7) Contact with people is constructive, positive and provides awareness of relevant
issues and maintains goodwill.
8) Inspection meets specification for resource type inspected.
Evidence Requirements: (performance evidence)
You must demonstrate that you can locate and inspect extinguishing materials and
systems to include:
Element 3.2 Locate and inspect supply of extinguishing materials and systems
K5 U5 K23 U1
Knowledge
Understanding
U1 How to apply practices that maximise the Health and Safety of self and others in the workplace
U2 How to identify hazards and assess and manage actual and potential risks in the workplace
U5 How to communicate clearly with colleagues, line managers, and other agencies in the
workplace
K10 Methods of controlling and extinguishing fires
U13 How to utilise fixed installations
U17 How to obtain water supply and other extinguishing media
U19 How to limit damage to property and the environment
U21 How to apply safe person concept
U25 How to use applicable alarm mobilising systems and equipment
U39 How to interpret and apply health & safety legislation
U45 How to test and maintain operational equipment
• water • chemical
• foam • biological
• sand/earth • radiation
• dry powder
• gas
K1 U4 K8 U1, U2, U3
K7 U4
Knowledge
K1 Capabilities and limitations of personal and operational equipment
K2 Applicable CAA, Fire Service or other legislation
K3 Lines and methods of communication/reporting at accidents and incidents
K5 Roles, responsibilities and limits of authority of self; others and other agencies in the workplace
K7 Potential locations, access and availability of resources
K8 Risks and hazards of incident/accident ground and the workplace
K13 Importance and methods of limiting damage to property and the environment
K16 Methods, types and purposes of extinguishing media
K17 The maintenance requirements of extinguishing media and equipment
Understanding
U1 How to apply practices that maximise the Health and Safety of self and others in the workplace
U2 How to identify hazards and assess and manage actual and potential risks in the workplace
U3 How to make and apply decisions based on dynamic risk assessment
U4 How to select and use personal and operational equipment
U5 How to communicate clearly with colleagues, line managers, and other agencies in the
workplace
U7 How to treat colleagues and members of the public with respect and consideration, taking
account of, and accepting, difference
U8 How to recognise and deal with distressed people
U10 How to effect entry to aircraft
U13 How to utilise fixed installations
U14 How to handle and deliver resources in a safe and secure manner
U15 How to supply different types of extinguishing media
U16 How to maintain extinguishing media and associated equipment
U17 How to obtain water supply and other extinguishing media
U19 How to limit damage to property and the environment
U39 How to interpret and apply health & safety legislation
Relevant
Example Module Reference Training
Module
7 Anti-discrimination practice
8 Casualty care
9 Legislative powers 9
10 Firefighting tactics and techniques 9
11 Maintaining resources 9
12 Breathing Apparatus (category 3 and above)
13 Personal Development
14 Hazardous materials 9
15 Driving Firefighting vehicles
19 Chemical incidents
20 Specialist skills
Decision making ii
Team working ii
Initiative i, iv
Element 4.2 Assess and manage risks and hazards to people, property and the
environment
K5 U5, U7 K24 U7
K23 U1
Knowledge
K5 Roles, responsibilities and limits of authority of self; others and other agencies in the workplace
K11 Social, cultural and individual differences
K21 Risks and hazards of the workplace affecting people and the environment
K22 The importance of challenging unacceptable behaviour
K23 Health and Safety policies and procedures and their application
K24 Anti-discrimination and equal opportunities policies and procedures and their application
K25 Own role requirements and expected standards of performance
K28 Labelling and storage signs for hazardous substances
K42 Aims, goals, and objectives on safety matters
Understanding
U1 How to apply practices that maximise the Health and Safety of self and others in the workplace
U2 How to identify hazards and assess and manage actual and potential risks in the workplace
U5 How to communicate clearly with colleagues, line managers, and other agencies in the
workplace
U7 How to treat colleagues and members of the public with respect and consideration, taking
account of, and accepting, difference
U21 How to apply safe person concept
U22 How to make a positive contribution to effective teamwork
U23 How to manage own mental and physical fitness levels
U24 How to recognise and interpret information and labelling on hazardous substances
U26 How to maintain own currency of competence for your role
U39 How to interpret and apply health & safety legislation
U41 How to plan and prioritise work in response to work demands
Element 4.2 Assess and manage risks and hazards to people, property and the
environment
Performance Criteria
1) Potential risks and hazards are consistently assessed and reviewed.
2) Verbal or written recommendations for action are referred to relevant people
within agreed timescales.
3) Action is confirmed and scheduled, to meet any relevant timescales.
4) Relevant documentation is accurate, legible, current and complete and available
only to authorised people.
5) There is no breach of legislation or regulations.
6) Difficulties, discrepancies and issues outside of your personal competence are
resolved by reference to relevant person or agency.
Evidence Requirements: (performance evidence)
You must demonstrate that you can monitor and assess all actual and potential risks
and hazards including:
• aircraft leakage/accident
• fuel leakage
• storage and use of hazardous materials
• actions by others
Actual work performance
Performance evidence is required and assessment is through examination and review
of completed reports.
Element 4.2 Assess and manage risks and hazards to people, property and the
environment
K5 U5, U7 K24 U7
Knowledge
K5 Roles, responsibilities and limits of authority of self; others and other agencies in the workplace
K11 Social, cultural and individual differences
K21 Risks and hazards of the workplace affecting people and the environment
K22 The importance of challenging unacceptable behaviour
K23 Health and Safety policies and procedures and their application
K24 Anti-discrimination and equal opportunities policies and procedures and their application
K25 Own role requirements and expected standards of performance
K28 Labelling and storage signs for hazardous substances
K41 Legislation, policy and procedures relating to inspection and testing of appliances and
equipment
K42 Aims, goals, and objectives on safety matters
Understanding
U1 How to apply practices that maximise the Health and Safety of self and others in the workplace
U2 How to identify hazards and assess and manage actual and potential risks in the workplace
U5 How to communicate clearly with colleagues, line managers, and other agencies in the
workplace
U7 How to treat colleagues and members of the public with respect and consideration, taking
account of, and accepting, difference
U21 How to apply safe person concept
U22 How to make a positive contribution to effective teamwork
U24 How to recognise and interpret information and labeling on hazardous substances
U26 How to maintain own currency of competence for your role
U39 How to interpret and apply health & safety legislation
U40 How to interpret aircraft emergency diagrams and information cards
U41 How to plan and prioritise work in response to work demands
Relevant
Example Module Reference Training
Module
7 Anti-discrimination practice 9
8 Casualty care
9 Legislative powers 9
10 Firefighting tactics and techniques
11 Maintaining resources
13 Personal Development
14 Hazardous materials 9
15 Driving Firefighting vehicles
19 Chemical incidents
20 Specialist skills 9
Self development ii
Decision making i
Initiative ii
K5 U30 K31 U5
K25 U5
Knowledge
Understanding
U2 How to identify hazards and assess and manage actual and potential risks in the workplace
U3 How to make and apply decisions based on dynamic risk assessment
U4 How to select and use personal and operational equipment
U5 How to communicate clearly with colleagues, line managers, and other agencies in the
workplace
U15 How to supply different types of extinguishing media
U21 How to apply safe person concept
U25 How to use applicable alarm mobilising systems and equipment
U32 How and when to apply emergency orders
U33 How and when to use warning devices and systems
U39 How to interpret and apply health & safety legislation
U49 How to test and use systems for detection, suppression and alarm
Knowledge
K1 Capabilities and limitations of personal and operational equipment – see CAP Regulations
K2 Applicable CAA, Fire Service or other legislation
K5 Roles, responsibilities and limits of authority of self; others and other agencies in the workplace
K7 Potential locations, access and availability of resources
K8 Risks and hazards of incident/accident ground and the workplace
K25 Own role requirements and expected standards of performance
K30 Capabilities and limitations of mobilising equipment
K31 Range and uses of operational appliances and equipment
K36 Requirements for operational readiness of vehicles
K38 Dimensions, tonnage limits and capabilities for fire fighting vehicles
K39 Implications of driving laden vehicles at inappropriate speed
K40 Types of firefighting appliances and their capabilities and limitations
K49 Arrangements for alerting the Rescue and Firefighting Service (Emergency Orders)
Understanding
U1 How to apply practices that maximise the Health & Safety of self and others in the workplace
U2 How to identify hazards and assess and manage actual and potential risks in the workplace
U3 How to make and apply decisions based on dynamic risk assessment
U4 How to select and use personal and operational equipment
U5 How to communicate clearly with colleagues, line managers, and other agencies in the
workplace
U12 How to recognise a leak of potentially dangerous fuels or gases
U15 How to apply different types of extinguishing media
U17 How to obtain water supply and other extinguishing media
U19 How to limit damage to property and the environment
U25 How to use applicable alarm mobilising systems and equipment
U30 How to make and apply decisions based on systematic risk assessment
K2 U1, U39 K8 U2
K3 U5 K18 U18
Knowledge
Understanding
U1 How to apply practices that maximise the Health and Safety of self and others in the workplace
U2 How to identify hazards and assess and manage actual and potential risks in the workplace
U5 How to communicate clearly with colleagues, line managers, and other agencies in the
workplace
U13 How to utilise fixed installations
U18 How to manage a BA control at a range of incidents
U21 How to apply safe person concept
U25 How to use applicable alarm mobilising systems and equipment
U26 How to maintain own currency of competence for your role
U29 How and when to isolate systems that may pose a threat to life and operations
U32 How and when to apply emergency orders
U39 How to interpret and apply health & safety legislation
U48 Topography of aerodrome
Relevant
Example Module Reference Training
Module
7 Anti-discrimination practice 9
8 Casualty care
9 Legislative powers 9
10 Firefighting tactics and techniques
11 Maintaining resources 9
12 Breathing Apparatus (category 3 and above)
13 Personal Development
14 Hazardous materials
20 Specialist skills
Decision making i, ii
Team working i, iv
Knowledge
K5 Roles, responsibilities and limits of authority of self; others and other agencies in the workplace
K21 Risks and hazards of the workplace affecting people and the environment
K36 Requirements for operational readiness of vehicles
K37 Airfield topography and emergency access routes
K38 Dimensions, tonnage limits and capabilities for fire fighting vehicles
K39 Implications of driving laden vehicles at inappropriate speed
K40 Types of firefighting appliances and their capabilities and limitations
Understanding
U2 How to identify hazards and assess and manage actual and potential risks in the workplace
U3 How to make and apply decisions based on dynamic risk assessment
U7 How to treat colleagues and members of the public with respect and consideration, taking
account of, and accepting, difference
U32 How and when to apply emergency orders
U33 How and when to use warning devices and systems
U35 How to control laden and unladen vehicles at appropriate speed and in adverse driving
conditions
U36 How to anticipate events, control driving actions to and from emergencies
U37 How to securely stow equipment
U38 How to site and operate firefighting appliance
Knowledge
Understanding
U1 How to apply practices that maximise the Health and Safety of self and others in the workplace
U2 How to identify hazards and assess and manage actual and potential risks in the workplace
U5 How to communicate clearly with colleagues, line managers, and other agencies in the
workplace
U7 How to treat colleagues and members of the public with respect and consideration, taking
account of, and accepting, difference
U14 How to handle and deliver resources in a safe and secure manner
U30 How to make and apply decisions based on systematic risk assessment
U32 How and when to apply emergency orders
U35 How to control laden and unladen vehicles at appropriate speed and in adverse driving
conditions
U36 How to anticipate events, control driving actions to and from emergencies
U38 How to site and operate firefighting appliances
Relevant
Example Module Reference Training
Module
7 Anti-discrimination practice
8 Casualty care
9 Legislative powers 9
10 Firefighting tactics and techniques 9
11 Maintaining resources
13 Personal Development
14 Hazardous materials 9
15 Driving Firefighting vehicles 9
16 Maintaining Firefighting vehicles 9
17 CAA Legislation (application)
19 Chemical incidents
20 Specialist skills 9
Self development ii
Decision making i
Leadership i, ii
Initiative ii
K8 U2 K49 U49
Knowledge
Understanding
U2 How to identify hazards and assess and manage actual and potential risks in the workplace
U3 How to make and apply decisions based on dynamic risk assessment
U4 How to select and use personal and operational equipment
U5 How to communicate clearly with colleagues, line managers, and other agencies in the
workplace
U15 How to supply different types of extinguishing media
U17 How to obtain water supply and other extinguishing media
U30 How to make and apply decisions based on systematic risk assessment
U33 How and when to use warning devices and systems
U49 How to test and use systems for detection, suppression and alarm
K3 U5
K7 U4, U15
K8 U2
K25 U5
Knowledge
Understanding
U2 How to identify hazards and assess and manage actual and potential risks in the workplace
U3 How to make and apply decisions based on dynamic risk assessment
U4 How to select and use personal and operational equipment
U5 How to communicate clearly with colleagues, line managers, and other agencies in the
workplace
U15 How to supply different types of extinguishing media
U30 How to make and apply decisions based on systematic risk assessment
Relevant
Example Module Reference Training
Module
1 Leadership 9
2 Effective Communications 9
3 Teamworking and motivation 9
4 Planning 9
5 Informal Discipline and Supervision 9
6 Health, Safety & Risk Management 9
7 Operational Command & Control 9
8 Training 9
9 Problem Solving 9
Decision making i
Initiative ii
Element 8.1 Manage hazardous substances within affected area to minimise effects
to people, property and the environment
K5 U7 K28 U24
K8 U1, U2, U3
Knowledge
Understanding
U1 How to apply practices that maximise the Health & Safety of self and others in the workplace
U2 How to identify hazards and assess and manage actual and potential risks in the workplace
U3 How to make and apply decisions based on dynamic risk assessment
U4 How to select and use personal and operational equipment
U5 How to communicate clearly with colleagues, line managers, and other agencies in the
workplace
U7 How to treat colleagues and members of the public with respect and consideration, taking
account of, and accepting, difference
U19 How to limit damage to property and the environment
U21 How to apply safe person concept
U24 How to recognise and interpret information and labeling on hazardous substances
U29 How and when to isolate systems that may pose a threat to life and operations
U40 How to interpret aircraft emergency diagrams and information cards
K1 U4 K8 U1, U2, U3
K5 U7 K29 U4
Knowledge
Understanding
U1 How to apply practices that maximise the Health and Safety of self and others in the workplace
U2 How to identify hazards and assess and manage actual and potential risks in the workplace
U3 How to make and apply decisions based on dynamic risk assessment
U4 How to select and use personal and operational equipment
U5 How to communicate clearly with colleagues, line managers, and other agencies in the
workplace
U7 How to treat colleagues and members of the public with respect and consideration, taking
account of, and accepting, difference
U8 How to recognise and deal with distressed people
U19 How to limit damage to property and the environment
Relevant
Example Module Reference Training
Module
7 Anti-discrimination practice
8 Casualty care 9
9 Legislative powers
14 Hazardous materials 9
15 Driving Firefighting vehicles
K3 U5, U7 K22 U7
Knowledge
Understanding
U1 How to apply practices that maximise the Health and Safety of self and others in the workplace
U2 How to identify hazards and assess and manage actual and potential risks in the workplace
U3 How to make and apply decisions based on dynamic risk assessment
U5 How to communicate clearly with colleagues, line managers, and other agencies in the
workplace
U7 How to treat colleagues and members of the public with respect and consideration, taking
account of, and accepting, difference
U22 How to make a positive contribution to effective teamwork
U42 How to present information to individuals and groups
U43 How to use tools for validating learning events
Knowledge
K5 Roles, responsibilities and limits of authority of self; others and other agencies in the workplace
K21 Risks and hazards of the workplace affecting people and the environment
K22 The importance of challenging unacceptable behaviour
K23 Health and Safety policies and procedures and their application
K24 Anti-discrimination and equal opportunities policies and procedures and their application
K25 Own role requirements and expected standards of performance
K33 Methods of ensuring self development
K34 Opportunities available for self development
Understanding
U7 How to treat colleagues and members of the public with respect and consideration, taking
account of, and accepting, difference
U21 How to apply safe person concept
U22 How to make a positive contribution to effective teamwork
U23 How to manage own mental and physical fitness levels
U26 How to maintain own currency of competence for your role
U27 How to recognise/identify and action own development needs
U28 How to recognise and action development needs of others
Relevant
Example Module Reference Training
Module
7 Anti-discrimination practice 9
8 Casualty care
9 Legislative powers 9
10 Firefighting tactics and techniques
11 Maintaining resources 9
12 Breathing Apparatus (category 3 and above)
13 Personal Development
14 Hazardous materials
19 Chemical incidents
20 Specialist skills 9
Communication ii, iv v
Self development ii
Decision making i
Leadership i, ii
Initiative ii
Element 10.2 Allocate crew responsibilities for station and aerodrome activities
K23 U1
Knowledge
Understanding
U1 How to apply practices that maximise the Health and Safety of self and others in the workplace
U2 How to identify hazards and assess and manage actual and potential risks in the workplace
U15 How to supply different types of extinguishing media
U16 How to maintain extinguishing media and associated equipment
U17 How to obtain water supply and other extinguishing media
U26 How to maintain own currency of competence for your role
U27 How to recognise/identify and action own development needs
U30 How to make and apply decisions based on systematic risk assessment
U40 How to interpret aircraft emergency diagrams and information cards
U49 How to test and use systems for detection, suppression and alarm
Element 10.2 Allocate crew responsibilities for station and aerodrome activities
Performance Criteria
1) Duty rostas are available for use by crews.
2) Individuals are aware of their own responsibilities and roles during duty.
3) Individuals and crew are able to respond immediately to any mobilising event
without confusion or conflict.
4) The correct extinguishing media and sufficient crew are available for use at the
operational site.
5) Additional or specialist resources are available within specified response time.
6) All accidents and incidents are dealt with within the expected response time.
Evidence Requirements: (performance evidence)
You must demonstrate that you can allocate crew responsibilities to ensure that
response times are maintained and all accidents/incidents are dealt with in correct
response time. This includes:
• individual responsibilities
• crew responsibilities
• accident/incident response
• station duties
Actual work performance
Performance evidence must be provided for a range of events. Simulation and
questioning will be acceptable for a major event, in line with Emergency Orders
emergency exercise.
Element 10.2 Allocate crew responsibilities for station and aerodrome activities
Knowledge
Understanding
U1 How to apply practices that maximise the Health & Safety of self and others in the workplace
U2 How to identify hazards and assess and manage actual and potential risks in the workplace
U3 How to make and apply decisions based on dynamic risk assessment
U4 How to select and use personal and operational equipment
U5 How to communicate clearly with colleagues, line managers, and other agencies in the
workplace
U15 How to supply different types of extinguishing media
U17 How to obtain water supply and other extinguishing media
U30 How to make and apply decisions based on systematic risk assessment
U33 How and when to use warning devices and systems
U49 How to test and use systems for detection, suppression and alarm
Relevant
Example Module Reference Training
Module
1 Leadership 9
2 Effective Communications 9
3 Teamwork and motivation 9
4 Planning 9
5 Informal Discipline and Supervision 9
6 Health, Safety & Risk Management 9
7 Operational Command & Control and Management 9
8 Self Development and the Manager 9
9 Continuous Professional Development in the Workplace 9
10 Training 9
11 Managing People 9
12 Management of Resources 9
13 Managing Information 9
Decision making i
Initiative i, iv
K1 U4 K7 U4
Knowledge
Understanding
U1 How to apply practices that maximise the Health and Safety of self and others in the workplace
U2 How to identify hazards and assess and manage actual and potential risks in the workplace
U3 How to make and apply decisions based on dynamic risk assessment
U4 How to select and use personal and operational equipment
U5 How to communicate clearly with colleagues, line managers, and other agencies in the
workplace
U7 How to treat colleagues and members of the public with respect and consideration, taking
account of, and accepting, difference
U22 How to make a positive contribution to effective teamwork
U23 How to manage own mental and physical fitness levels
K5 U7 K24
K8 U1, U2, U3
Knowledge
Understanding
U1 How to apply practices that maximise the Health and Safety of self and others in the workplace
U2 How to identify hazards and assess and manage actual and potential risks in the workplace
U3 How to make and apply decisions based on dynamic risk assessment
U5 How to communicate clearly with colleagues, line managers, and other agencies in the
workplace
U7 How to treat colleagues and members of the public with respect and consideration, taking
account of, and accepting, difference
U8 How to recognise and deal with distressed people
Relevant
Example Module Reference Training
Module
7 Anti-discrimination practice 9
8 Casualty care
9 Legislative powers
11 Maintaining resources 9
12 Breathing Apparatus (category 3 and above)
13 Personal Development 9
14 Hazardous materials
19 Chemical incidents
20 Specialist skills
Decision making i, ii
Team working i
Initiative ii, v
K2 U39 K22 U7
K5 U5, U7 K24 U7
K7 U44 K26 U7
K11 U7
Knowledge
Understanding
U5 How to communicate clearly with colleagues, line managers, and other agencies in the
workplace
U7 How to treat colleagues and members of the public with respect and consideration, taking
account of, and accepting, difference
U39 How to interpret and apply health & safety legislation
U44 How to supply correct information for CAA Inspections (Civil Aviation Publications)
K2 U1, U2 K23 U7
K5 U3, U7 K24 U7
Knowledge
Understanding
U1 How to apply practices that maximise the Health and Safety of self and others in the workplace
U2 How to identify hazards and assess and manage actual and potential risks in the workplace
U3 How to make and apply decisions based on dynamic risk assessment
U7 How to treat colleagues and members of the public with respect and consideration, taking
account of, and accepting, difference
U14 How to handle and deliver resources in a safe and secure manner
U21 How to apply safe person concept
U30 How to make and apply decisions based on systematic risk assessment
U42 How to present information to individuals and groups
7) Initiative
i) offers solutions not problems
ii) action is calculated on dynamic risk assessment
iii) takes opportunities to offer alternative courses of action
iv) provides solution to meet a specified risk
As the same aspects of Knowledge and Understanding are relevant to different units
of competence – in different combinations – the use of a central ‘bank’ from which to
draw can serve several purposes e.g:
• a main reference point for assessors
• a main reference point for training designers
Critical items from this ‘bank’ are identified for each element of competence.
6.1 Knowledge and Understanding – Master Reference
The following bank of knowledge and understanding statements are cross-mapped to
units and elements.
Knowledge
Understanding
U1 How to apply practices that maximise the Health and Safety of self and others in the workplace
U2 How to identify hazards and assess and manage actual and potential risks in the workplace
U3 How to make and apply decisions based on dynamic risk assessment
U4 How to select and use personal and operational equipment
U5 How to communicate clearly with colleagues, line managers, and other agencies in the
workplace
U6 How to identify and preserve evidence
U7 How to treat colleagues and members of the public with respect and consideration, taking
account of, and accepting, difference
Contents to Part 4
Introduction 1
CAA Mandatory RFFS Structured Learning Programmes 1
Firefighter (Lower Category Aerodrome) - Initial and Revalidation 1
Supervisor (Lower Category Aerodrome) - Initial and Revalidation 1
Firefighter (Initial) 1
Firefighter (Revalidation) 1
Bridging – Structured Learning Programme (Firefighter) 2
Crew Commander – Incident Command (Initial Acquisition) 2
Crew Commander – Incident Command (Revalidation) 2
Supervisor Watch Commander (Initial Acquisition) 3
Supervisor Watch Commander (Revalidation) 3
Grades of SLP 3
Qualifications 3
Validity of Certificates 3
Resources 3
Practical Training Facilities 3
Introduction 1
Scope 1
Objective 1
Internal Guidance 1
Procedures 2
Competent Person 2
Training Programme 2
Training Policy 2
Role Maps 3
Key Performance Indicators (KPI) 3
Task Analysis/Risk Assessment 3
Training Analysis 4
Records 4
1 Introduction
1.1 This guidance should be read and used in conjunction with ICAO Training Manual Part
A-1, General Considerations. The purpose of this guidance is to promote the uniform
application of ICAO Standards and Recommended Practices, to assist licensees to
establish structured learning programmes, and to encourage a high standard of
professional competence.
1.2 It is important to achieve, not only a high standard of initial training but a thorough
and recurrent programme designed to ensure complete familiarity with the
theoretical and practical aspects of fire fighting and the equipment and aircraft likely
to be encountered.
2.7.3 The competence may also be revalidated at the aerodrome where they are employed,
in accordance with CAP 699, providing the CAA has accepted the licensee’s
appropriate Maintenance of Competence Scheme (CAP 699 Part 4). This is a change
to the current process and brings Crew Commanders in line with CAP 699. It is based
on the application of knowledge, skills and understanding in the workplace to the
standard described in their role-map. Individuals who can consistently maintain this
standard are described as having demonstrated ‘competence in application’.
2.8 Supervisor Watch Commander (Initial Acquisition)
2.8.1 The content of an acceptable SLP for the initial acquisition of competence for a
Supervisor (Watch Commander) has been approved by the CAA for delivery by
approved training providers. It will comprise the appropriate competences cross-
mapped to the role of a Supervisor (Watch Commander). It is anticipated that the
duration of an acceptable SLP to meet these objectives is likely to be no less than
three weeks. The validity of the Certificate of Competence for a Supervisor (Watch
Commander) will be four years.
2.8.2 This SLP has been revised and is intended for Supervisors who are directly
responsible for Watch Command and Crew Commanders who would deputise in the
role of Watch Commander.
2.9 Supervisor Watch Commander (Revalidation)
2.9.1 The content of an acceptable SLP for Supervisor Revalidation (Watch Commander)
has been approved by the CAA for delivery by approved training providers. This will
comprise the Performance Criteria (PC) of the appropriate competences cross-
mapped to the generic role of aerodrome Supervisor (Watch Commander). It is
anticipated that the duration of an acceptable SLP to meet these objectives is likely
to be no less than one week. The validity of the revalidated Certificate of
Competence will be four years. This SLP has changed based on the roles described
above.
2.9.2 Supervisors may also revalidate their competence at the aerodrome where they are
employed, in accordance with CAP 699, providing the CAA has accepted the
licensee’s appropriate Maintenance of Competence Scheme (CAP 699 Part 4). This
is a change to the current process and brings Supervisors in line with CAP 699. It is
based on the application of knowledge, skills and understanding in the workplace to
the standard described in their role-map. Individuals who can consistently maintain
this standard are described as having demonstrated ‘competence in application’.
2.10 Grades of SLPs
The SLPs detailed herein are listed in accordance with the grades of SLPs which may
be considered as suitable for the grades of RFFS personnel listed in the Classification
of Occupations in Aviation given in Doc. 7192-AN/857, Part A-1, General
Considerations, Appendix 2.
2.11 Qualifications
The SLPs detailed in this chapter should only be carried out at training establishments
approved by the CAA (‘Approved Training Providers’). Each SLP should incorporate a
range of appropriate oral, technical, practical and written tests.
2.12 Validity of Certificates
Certificates of Competence shall be valid for the periods identified in CAP 168
Licensing of Aerodromes, Chapter 8. All personnel should re-qualify by test following
attendance on further SLPs appropriate to their grades.
3 Resources
1 Introduction
Following the recent consultation on CAP 699 the Aerodrome Standards Department
(ASD) Inspection Section will need to assess the implementation of CAP 699 at UK
Licensed Aerodromes. In order to maintain a standardised, reasonable approach the
CAA Inspectors will assess a licensee’s ability to meet the standards using the
following policy and procedures. This will enable the CAA to have an understanding
of how licensees have adopted CAP 699 and enable Inspectors to record their
findings as appropriate. CAP 699 outlines the acceptable means of compliance with
the training requirements of CAP 168, Chapter 8. The Safe Person Concept states
that Organisations can normally achieve the health, safety and welfare of people at
work by providing and maintaining: A safe working environment, safe work
equipment, safe systems of work and a competent workforce. A licensee must
determine how they intend to comply with CAP 699 and all licensed aerodromes
should have a maintenance of competence scheme for their RFF personnel. The
options are outlined in CAP 699 at Intro/2. The Maintenance of Competence for
Firefighters is further outlined in CAP 699 and gives guidance regarding the
production of a training manual and the phases, which will be utilised by ASD during
the assessment of a scheme.
2 Scope
It is intended that this policy and procedures will assist Inspectors and aerodrome fire
officers in applying a standardised approach when dealing with the implementation of
CAP 699 at licensed aerodromes and when assessing a maintenance of competence
scheme for airport firefighters.
3 Objective
All Rescue and Fire Fighting (RFF) personnel shall be properly trained to perform their
duties in an efficient manner and shall participate in live fire drills (including pressure-
fed fuel fires) commensurate with the types of aircraft and type of rescue and fire
fighting equipment in use at the aerodrome (CAP 168 chapter 8).
4 Internal Guidance
4.1 Inspectors will continue to ascertain that training of RFF personnel is appropriate and
compliant. The onus for assessing and setting the training policy rests firmly with the
licensee or their nominated person(s).
4.2 An holistic training programme is difficult to assess in the short period of time
allocated during an Inspection/Audit and it is therefore recommended that licensees
conduct a Training Needs Analysis. This should be submitted in the first instance to
the appropriate Inspector. He/she can then make an initial assessment and submit
5 Procedures
6 Competent Person
The Licensee should have appointed a competent person to oversee the training
programme for the Rescue and Fire Fighting Service (RFFS) personnel.
7 Training Programme
The programme should be in place and should continuously demonstrate that all
personnel possess and practice the skills, knowledge and understanding to complete
the necessary tasks according to their individual roles.
8 Training Policy
A licensee’s training policy can appear in many formats but in every case it should:
a) Identify and define the licensee’s strategic training and development needs for
RFFS personnel.
b) Set the licensee’s training aim, objectives and priorities.
c) Establish the structure, management, resources and facilities for the training
function.
d) Identify assessment methodologies.
e) Establish the process for auditing, evaluation and reviewing the training function.
f) Detail the process for reviewing the training policy.
g) Ensure that the unit and elements related to the core tasks are practised or
simulated.
9 Role Maps
These are a collection of the functions that have been identified for that particular role:
Firefighter, Supervisor and Manager. Performance outcomes are grouped together
into functions but define the activities relevant to a particular role. (See CAP 699, Part
1, page 2).
11.1 A task analysis will assist licensees to determine the tasks required of the RFFS
personnel according to role(s). A Task Analysis should primarily consist of a qualitative
analysis of the RFFS response to realistic worst-case aircraft accident scenarios.
Following completion of an analysis an aerodrome will be able to utilise the event
trees to identify training needs. The analysis should remain live and be reviewed
appropriately.
11.2 It is worth remembering that personnel conducting an analysis of this nature must not
discount Health and Safety issues and deal only with the CAA regulatory
requirements. It is worth drawing attention to this fact and referencing various other
documents which deal directly with Risk assessment:
• Memorandum of Understanding Between the Health and Safety Executive and the
Civil Aviation Authority (CAA) Safety Regulation Group (April 1998).
• HS (G) 65 Successful Risk Assessment.
• The Management of Safety (CAA) Guidance to Aerodromes and Air Traffic Service
Units on the Development of Safety Management Systems.
• A Guide to Operational Risk Assessment (HM Fire Service Inspectorate).
• A Guide for Managers (HM Fire Service Inspectorate).
• A Guide for Senior Officers (HM Fire Service Inspectorate).
• Training Model- Health and Safety, Fire Service Guide Volume 4.
• Fire Service Manual- Training, Volume 4 (ISBN 0 11 341224X)
NOTE: The above list is not exhaustive.
12 Training Analysis
13 Records
Should identify whether all individuals having taken Competence-Based Training have
fulfilled the requirement of CAP 699 in achieving competence. Records should
include the minimum information outlined in Part 2 Appendix B.
It must be made clear that the standards contained in Part 3 are not training
standards. These are standards of competence, which reflect the required outcomes
of individual performance, based on the functions which individuals are required to
undertake. The full set of units and elements within CAP 699 can be combined in
various ways to meet specific roles and responsibilities (role-mapping), thus giving
flexibility to meet the needs of different roles within different categories of
aerodrome Fire Services. The standards are designed to be utilised in two key ways:
a) As a basis for design of relevant training.
b) As a framework for assessment of individual performance. (See CAP 699, Part 3,
Background.)
Lower Category (RFF) aerodromes may not have a dedicated specialist(s) to monitor/
conduct training. However, the licensee must ensure a positive attitude to training. In
essence the lower category aerodromes have for several years been applying the
ethos of CAP 699. This has evolved through CAP 605 and the Low Category Junior
If Inspectors are asked to provide guidance in this area they will acknowledge the
original enquiry and direct the applicant to CAP 699, Part 2.
17 Conclusion
17.1 In order to maintain a standardised, reasonable approach, it must be made clear that
the standards contained in Part 3 are not training standards. These are standards of
competence, which reflect the required outcomes of individual performance, based
on the functions which individuals are required to undertake. The full set of units and
elements within CAP 699 can be combined in various ways to meet specific roles and
responsibilities (role-mapping), thus giving flexibility to meet the needs of different
roles within different categories of aerodrome fire services. The standards are
designed to be utilised in two key ways:
a) As a basis for design of relevant training.
b) As a framework for assessment of individual performance.
17.2 Experience of applying skills and knowledge is an important ingredient and will only
occur if training needs are identified. Training helps people acquire the skills, and
attitudes to make them competent in role and task.
17.3 Inspectors should continue to ascertain that training of RFF personnel is appropriate
and compliant. The onus for assessing and setting the training policy rests firmly with
the licensee or their nominated person(s). The Inspector should only raise the issue
as a Category 1 CAA report Item if he/she cannot be satisfied that the RFFS can
operate their appliances and equipment effectively or that training has not been
conducted in a robust manner.
17.4 The Safe Person Concept: Organisations can normally achieve the health, safety and
welfare of people at work by providing and maintaining:
a) A safe working environment.
b) Safe work equipment.
c) Safe systems of work.
d) A competent workforce.
NOTE: All Rescue and Fire Fighting personnel shall be properly trained to perform their
duties in an efficient manner and shall participate in live fire drills (including pressure-
fed fuel fires) commensurate with the types of aircraft and type of rescue and fire
fighting equipment in use at the aerodrome. An ongoing measure of continuous
competence and a way of identifying training needs formalises the process that has
been operating successfully for a number of years.
Acceptable
Qualifying
Improved
Does Not
Needs to
Remarks
Improve
Manual
Apply
Being
1 Scheme Outline
2 Introduction
3 Index
5 Strategic Organisation
Aerodrome Manual, Policy,
Health and Safety At Work
and appropriate legislation.
6 Company or Departmental
Training Policy
7 Training Philosophy
9 Training Objectives
11 Training Programme
12 Timetable/Periodicity
13 Staff Briefs/Instructions
Acceptable
Qualifying
Improved
Does Not
Needs to
Remarks
Improve
Manual
Apply
Being
15 Mode of Study
16 Task Analysis
20 External Training
resource(s) Outreach
22 Accident Reporting
23 Structure of Curriculum
Content- Programme
24 Scheme Organisation/
Management
27 Resource Implications
30 Teaching Material
Acceptable
Qualifying
Improved
Does Not
Needs to
Remarks
Improve
Manual
Apply
Being
31 Equal Opportunities Policy
32 Assessment and
Examination Policy to
include an appeals
procedure
34 Issue of Certificates
36 Internal Audit
38 Technical/Theory Session
Assessment/Inspection
39 Practical Exercise/Session
Assessment/Inspection
40 Assessment - Evaluation
43 Operational Assessment/
Impact of the scheme. The
RFF Response Criteria/
Objective must not be
compromised.
Flow Chart for the Initial and Ongoing Assessment of a Maintenance of Competence
Scheme in accordance with CAP 699 Part 4, Phases (1) (2) and (3).
NOTE: The acceptance process is broken into three distinct Phases.
Phase (1) An informal discussion stage at which the CAA overall requirements will be
explained and questions answered.
Phase (2) A paper assessment stage in which system/process content, details of the
maintenance scheme will be reviewed and assessed.
Phase (3) A practical assessment stage in which the physical and practical facilities and
selected systems will be formally inspected and systems sampled.
Phase 1
Phase 2
Where appropriate the Regional Inspector should seek assistance from the
Senior Aerodrome Inspector
Regional Inspector will assess a manual against the checklist and confirm
findings to licensee
Accept manual/process/scheme
Phase 3
Regional Inspector will arrange site visit. Two Inspectors should conduct the
initial site visit
The site assessment should take account of the principal areas from the Training
Manual: Practical Facilities, Practical Elements/Sessions, Theoretical Elements,
Assessment Process, Recording System, Safe Systems at Work, Internal Audit
Process/Scheme etc.
Complete Phase 3 by consulting with the Senior Aerodrome Inspector (RFF) and
accepting the Maintenance of Competence Scheme. Record on file with date
NOTE: The above process should act as a guide to the process and the Regional Inspector
should ensure that the Senior Aerodrome Inspector (RFF) is kept fully apprised
before the final scheme is agreed.