1) What are the Base Tables and Interface Tables for Order

Management?

Interface Tables :
OE_HEADERS_IFACE_ALL, OE_LINES_IFACE_ALL
OE_PRICE_ADJS_IFACE_ALL, OE_ACTIONS_IFACE_ALL
OE_CREDITS_IFACE_ALL (Order holds like credit check holds etc)

Base Tables :
OE_ORDER_HEADERS_ALL: Order Header Information
OE_ORDER_LINES_ALL: Items Information
OE_PRICE_ADJUSTMENTS: Discounts Information
OE_SALES_CREDITS: Sales Representative Credits.

Shipping Tables :
WSH_NEW_DELIVERIES,
WSH_DELIVERY_DETAILS,
WSH_DELIVERY_ASSIGNMENTS,
WSH_DELIVERIES.

2) What is Order Import and What are the Setup's involved in Order Import?

Answer: Order Import is an open interface that consists of open interface tables and a set of API's. It
imports New, updated, or changed sales orders from other applications such as Legacy systems. Order
Import features include validations, Defaulting, Processing Constraints checks, Applying and
releasing of order holds, scheduling of shipments, then ultimately inserting, updating or deleting
orders from the OM base tables. Order management checks all the data during the import process to
ensure its validity with OM. Valid Transactions are then converted into orders with lines, reservations,
price adjustments, and sales credits in the OM base tables. B) Setups: Setup every aspect of order
management that we want to use with imported orders, including customers, pricing, items, and bills.
Define and enable the order import sources using the order import source window.

3) Explain the Order Cycle?

i) Enter the Sales Order
ii) Book the Sales Order(SO will not be processed until booked(Inventory confirmation))
iii) Release sales order(Pickslip Report is generated and Deliveries are created) (Deliveries – details
about the delivery. Belongs to shipping module (wsh_deliveries, wsh_new_deliveries,
wsh_delivery_assignments etc) they explain how many items are being shipped and such details.
iv) Transaction Move Order (creates reservations determines the source and transfers the inventory
into the staging areas)
v) Launch Pick Release
vi) Ship Confirm (Shipping Documents(Pickslip report, Performa Invoice, Shipping Lables)) vii) Auto
invoice and closed

4) Explain the Order to Cash Flow?

I. Enter the Sales Order
II. Book the Sales Order(SO will not be processed until booked(Inventory confirmation)) III. Release
sales order(Pickslip Report is generated and Deliveries are created) (Deliveries – details about the
delivery. Belongs to shipping module (wsh_deliveries, wsh_new_deliveries,
wsh_delivery_assignments etc) they explain how many items are being shipped and such details.
IV. Transaction Move Order (Selects the serial number of the product which has to be moved/
shipped)
V. Launch Pick Release
VI. Ship Confirm (Shipping Documents(Pickslip report, Performa Invoice, Shipping Lables)) VII.
AutoInvoice (Creation of Invoice in Accounts Receivable Module)
VIII.Autolockbox ( Appling Receipts to Invoices In AR)
IX. Transfer to General Ledger ( Populates GL interface tables)
X. Journal Import ( Populates GL base tables)
XI. Posting ( Account Balances Updated).

5. What are the Process Constraints?

Answer: Process Constraints prevent users from adding updating, deleting, splitting lines and
canceling order or return information beyond certain points in the order cycle. Oracle has provided
certain process constraints which prevent data integrity violations. Process constraints are defined for
entities and attributes. Entities include regions on the sales order window such as order, line, order
price adjustments, line price adjustments, order sales credits and line sales credits. Attributes include
individual fields (of a particular entity) such as warehouse, shit to location, or agreement.

6. What are Validation Templates?

Answer: Validation Templates are used to define the validation conditions in process constraints. A
validation template names a conditions and defines the semantic of how to validate that condition.
These are used in processing constraints framework to specify the constraining conditions for a given
constraint. These conditions are based on
1.Where the entity is in its work flow.
2.The state of attributes on an entity.
3.Any other validation condition that cannot be modeled using the above condition.

7. What are different types of Holds?

1. GSA(General Services Administration) Violation Hold(Ensures that specific customers always get
better pricing for example Govt. Customers)
2. Credit Checking Hold( Used for credit checking feature Ex: Credit Limit)
3. Configurator Validation Hold ( Cause: If we invalidate a configuration after booking)

8. What is Document Sequence?

Answers: Document sequence is defined to automatically generate numbers for your orders or returns
as you enter them. Single / multiple document sequences can be defined for different order types.
Document sequences can be defined as three types Automatic (Does not ensure that the numbers are
contiguous), Gapless (Ensures that the numbering is contiguous), Manual Numbering. Order
Management validates that the number specified is unique for order type.

9. What are Defaulting Rules?

Answers: A defaulting rule is a value that OM automatically places in an order field of the sales order
window. Defaulting rules reduce the amount of information one must enter. A defaulting rule is a
collection of defaulting sources for objects and their attributes. It involves the following steps:
1. Defaulting Conditions - Conditions for Defaulting
2. Sequence – Priority for search
3. Source – Entity ,Attribute, Value 4 Defaulting source/Value

10. When an order cannot be cancelled?

Answer: An order cannot be cancelled if:
1 It has been closed
2 It has already been cancelled
3 A work order is open for an ATO line
4 Any part of the line has been shipped or invoiced
5 Any return line has been returned or credited.

11. When an order cannot be deleted?

Answer: you cannot delete an order line until there is a need for recording reason.

12. What is order type?

Answer: An order type is the classification of order. It controls the order work flow activity, order
number sequence, credit check point and transaction type. Order Type is associated to a work flow
process which drives the processing of the order.

13. What are primary and secondary price lists?

Answer: Every order is associated to a price list as each item on the order ought to have a price. A
price list is contains basic list information and one or more pricing lines, pricing attributes, qualifiers,
and secondary price lists. The price list that is primarily associated to an order is termed as Primary
price list. The pricing engine uses a Secondary Price list if it cannot determine the price of the item
ordered in the Primary price list.

14. What is pick slip? Types?

Answer: It is an internal shipping document that pickers use to locate items to ship for an order. 1
Standard Pick Slip – Each order will have its own pick slip with in each picking batch. 2 Consolidated
Pickslip – Pick slip will have all the orders released in the each picking batch.

15. What is packing slip?

Answer: It is an external shipping document that accompanies the shipment itemizing the contents of
the shipment.

16. What are picking rules?

Answer: Picking rules define the sources and prioritization of sub inventories, lots, revisions and
locators when the item is pick released by order management. They are user defined set of rules to
define the priorities order management must use when picking items from finished goods inventory to
ship to a customer.

17. Where do you find the order status column?

Answer: In the base tables, Order Status is maintained both at the header and line level. The field that
maintains the Order status is FLOW_STATUS_CODE. This field is available in both the
OE_ORDER_HEADERS_ALL and OE_ORDER_LINES_ALL.

18. When the order import program is run it validates and the errors occurred can be
seen in?
Answer: Responsibility: Order Management Super User Navigation: Order, Returns > Import Orders
> Corrections

Other Articles Related to Order Management:

Oracle Order Management is one of the most important module of Oracle E-Business Suite. Using
Oracle Order Management we can create and maintain different types of orders. Oracle Order
Management drives the order fulfillment process of any business.

The orders that are created in Order Management can be for inventory items as well as for services.

What are the various order management processes supported by oracle OM

Standard orders: This method supports Make to Stock business model where the products are
made and kept in stock. The products are then shipped to the customer based on his order.

· Configure to orders: this method supports Assemble to Order business model. The product
configuration is chosen at the time of sales order entry. WIP job is created based on the requirement
of the sales order

· Drop ship orders: In this method, your supplier will ship the goods to your customer on your
behalf

· Internal sales orders: Internal sales orders are created across two different organizations of the
same business group. Internal requisition is raised first and is converted to an internal sales order
where the items are shipped based on the quantity specified in the internal sales order.
2. Describe the order flow in Order to Cash life cycle
•Enter the sales order
•Book the sales order
•Pick release
•Ship confirm
•Auto Invoice generation
•Creating receipt
•Transfer to GL

3. Describe the processes involved after entering sales order?

•The items specified on the order are validated in Oracle Inventory
•The price of the items are calculated using the pricing engine
•The availability of the items are checked and may be reserved
•The items are then pick released and shipped to the customer.

4. What are the different types of sales orders available?

•Standard
•Mixed
•Return

5. When is an item eligible for customer order?

When the attributes ‘Customer Ordered’ and ‘Customer order enabled’ are checked in the order
management tab of Master Items.

6. Describe the Header status during the sales order process?

Entering the sales order Entered

Booking the sales order Booked

Pick release the order Booked

Ship confirm the order Booked

Running interface trip stop Booked

7. Describe the line status during the sales order process?

Entering the sales order Entered

Booking the sales order Awaiting shipping (when sufficient quantity is available)

Supply eligible (when sufficient quantity is not available)

Pick release the order Picked

Ship confirm the order Shipped

Running interface trip stop Closed

8. Differentiate available quantity and on-hand quantity?

Available quantity + Reserved quantity = On-hand quantity

9. Differentiate Supply Eligible Status and Supply Partial Status?

Supply Eligible

When there is no sufficient quantity available.

Example: When user tries to book a sales order for Item ‘TestItem’ for a quantity of 10 but the item
contains zero quantity. Then the Sales Order Line Status change to ‘Supply Eligible’.

Supply Partial
when the quantity is partially available.
Example: When user tries to book a sales order for Item ‘TestItem’ for a quantity of 10 but the item
contains only 4 quantities. Then the Sales Order Line Status changes to ‘Supply Partial’.

10. Describe scheduling in sales order?

It is a process of communicating the balance between customer demand and a company’s ability to
fulfill an order from current inventory and supply sources

11. What are the various ways of scheduling the sales order?
•Setting Profile option – OM:AutoSchedule to yes
•From Tools Menu->Check Autoschedule Checkbox in Sales Order Screen.
•Right Click on Sales Order Line ->Scheduling->Schedule.
•Schedule Order Concurrent Program.

12. Differentiate ship set and arrival set?

In the ship set process, the user would like to ship group of order lines from same warehouse to
same location. If Order Lines are grouped under ship set, then until all lines in the ship set satisfy the
demand, you cannot ship the goods to customer.

In the Arrival Set process, the customer requests specific order lines to arrive together

13. What are the Process Constraints?

Processing Constraints allow Order Management users the ability to control changes to sales orders,
at all stages of its order or line workflows to avoid data inconsistencies and audit problems.

14. At what stage an order cannot be cancelled?

An order cannot be cancelled when it is Pick confirmed.

15. What are picking rules?

A user-defined set of criteria to define the priorities Order Management uses when picking items out
of finished goods inventory to ship to a customer. Picking rules are defined in Oracle Inventory.

16. What are Defaulting Rules?

While creating the order, you can define defaulting rules so that the default values of the fields pop
up automatically instead of typing all information.

17. What are validation templates?

A validation template names a condition and defines the semantics of how to validate that condition.
Validation templates can be used in the processing constraints framework to specify the constraining
conditions for a given constraint.

18. What is pick slip?

Pick slip is a shipping document that the pickers use to locate items in the warehouse/ inventory to
ship for an order.

19. What is packing slip?

It is a shipping document that is sent along with the shipment which details the contents that are
sent in that shipment.

20. What is shipping exceptions report?

Shipping exceptions report prints the exceptions messages during ship confirmation.

21 Explain Bill of Lading?

It is a legal document between the shipper of a particular item and the carrier detailing the type,
quantity and destination of the good being carried

The bill of lading also serves as a receipt of shipment when the good is delivered to the
predetermined destination. This document must accompany the shipped goods, no matter the form
of transportation, and must be signed by an authorized representative from the carrier, shipper and
receiver.

22. What is Interface trip stop?

ITS is triggered at the time of shipping if the option ‘defer interface’ is not checked. When this report
is run, it performs two main things:

Update the order management (OE_ORDER_LINES_ALL)

Trigger the inventory interface (TO UPDATE Inventory tables)

23. When is drop ship order created?

•Customer requires an item that is not stocked normally
•Customer requires large quantities of the item that is not available with you
•It is more economical when the supplier sends the item directly to the customer
24. What is ASN?

It is an advanced Shipment Notice which is transmitted via Electronic Data Interchange (EDI) from a
supplier to let the receiving organization know that the shipment is arriving.

The ASN contains the shipment date, time, identification number, packing slip data, freight
information etc

25. What is Autoinvoice?

It is a concurrent program which is used to perform the invoice processing. Once the order or lines
are eligible for invoicing, the invoice interface workflow activity interfaces the data to reeivables

26. Explain the difference between a credit memo and an invoice?

Credit memo is raised to partially or fully reverse an original invoice amount

An invoice is generated in receivables which show the amount owed by the customers for the
purchase of goods or services. It may also contain tax and freight charges

27. What is FOB?

The term FOB means Freight (or free) on Board is commonly used when shipping goods to indicate
who pays loading and transportation costs, and/or the point at which the responsibility of the goods
transfers from shipper to buyer.

“FOB shipping point” or “FOB origin” indicates the buyer pays shipping cost and takes responsibility
for the goods when the goods leave the seller’s premises. “FOB destination” designates the seller will
pay shipping costs and remain responsible for the goods until the buyer takes possession.

28. What are the different RMA Order Types?

RMA with Credit is used when the customer returns the physical product and also receives credit as a
result of the return.
RMA no Credit is used when the customer will return the product but will not be receiving a credit as
a result of the return.
RMA Credit only is used when the customer will receive a credit, but the physical return of the
product is not required.

29. What are the necessary setups to perform Internal Sales Order?
•Internal Order and Internal Ordered Enabled set to ‘Yes’.
•Shipping Network(Intransit or Direct) must be defined.
•Internal Customer must be defined

30. What are Modifiers and Qualifiers?

Modifiers are discount, surcharge or special charge that may be applied to the base price and may
alter the value of the item. It can be applied either at order level or at the line level.

A qualifier helps you define who is eligible for a price list or modifier. A qualifier can be a customer
name, a customer class, an order type, or an order amount that can span orders.
31. What are the possible reasons for Interface trip stop to complete with Error?

Few reasons may be

1) Order is on Hold

2) Tax is not applied properly

3) On-Hand qty is not available in the Inventory

4) Inventory Period is not open