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ISO27k Nonconformity Corrective Preventive Action Form

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NCPAR № Date NC Found:

Non-conformity/Corrective & Preventive Action


Report (NCPAR)
NC-yy-nnn

Department or Section where NC is found:


1. DETAILS: Nonconformity raised as a result of:
 Internal audit  Customer complaint  IS Incident, indicate IS number
 Process non-conformity  Suggestion (improvement)
 Product non-conformity  Others
2. REFERENCES: Documents used or referred-to (e.g. manuals, procedures, flowcharts, standards,
records …)

3. NON-CONFORMITY: Description of nonconformity, suggestion, complaint or incident.

Detected or Observed by: Department:


4. DISPOSITION: Immediate remedial action

Proposed by: Date: Implementation date:

5. INVESTIGATION: Cause of nonconformity: (investigation shall be conducted by the department or


section where the nonconformity was found)

Investigated by: Date investigation started:

Date investigation finished:

This work is copyright © 2009, Richard O. Regalado and ISO27k Forum, some rights reserved. It is licensed under the
Creative Commons Attribution-Noncommercial-Share Alike 3.0 License. You are welcome to reproduce, circulate, use and
create derivative works from this provided that (a) it is not sold or incorporated into a commercial product, (b) it is properly
attributed to Richard O Regalado and the ISO27k Forum , and (c) if shared, derivative works are shared under the same terms
as this.
6. CORRECTIVE/PREVENTIVE ACTION: (Preventive action is only required for potential non-
conformities). Fill ONLY EITHER “Corrective Action” OR “Preventive Action”
Corrective Action: Preventive Action:

Proposed by: Date:


Proposed implementation date:
7. VERIFICATION OF VALIDITY OF CORRECTIVE “or” PREVENTIVE ACTION:
Addresses the root cause? Addresses the root cause?
Prevents recurrence? Prevents occurrence?

Valid Valid
Invalid. Issue new NCPAR Invalid. Issue new NCPAR

Remarks: Remarks:

Signature: Date: Signature: Date:

(Lead Auditor) (Lead Auditor)


8. FOLLOW-UP OF IMLEMENTATION CORRECTIVE/PREVENTIVE ACTION TAKEN:
Implementation of corrective action is: Implementation of preventive action is:
 Implemented  Implemented
 Not implemented. Issue new NCPAR  Not implemented. Issue new NCPAR

Remarks: Remarks:

Signature: Date: Signature: Date:

(Lead Auditor) (Lead Auditor)

9. VERIFICATION OF EFFECTIVENESS OF IMPLEMENTED CORRECTIVE/PREVENTIVE ACTION:


This work is copyright © 2009, Richard O. Regalado and ISO27k Forum, some rights reserved. It is licensed under the
Creative Commons Attribution-Noncommercial-Share Alike 3.0 License. You are welcome to reproduce, circulate, use and
create derivative works from this provided that (a) it is not sold or incorporated into a commercial product, (b) it is properly
attributed to Richard O Regalado and the ISO27k Forum , and (c) if shared, derivative works are shared under the same terms
as this.
Corrective action is: Preventive Action:
 Effective  Effective
 Not effective. Issue new NCPAR  Not effective. Issue new NCPAR

Remarks: Remarks:

Signature: Date: Signature: Date:

(Lead Auditor) (Lead Auditor)

Instructions:
1. Auditor or person observing non-conformity shall fill-in sections 1, 2, 3.
2. Auditee or affected person shall fill-in sections 4, 5, 6.
3. Lead Auditor or Management representative shall fill-in sections 7, 8 and 9

This work is copyright © 2009, Richard O. Regalado and ISO27k Forum, some rights reserved. It is licensed under the
Creative Commons Attribution-Noncommercial-Share Alike 3.0 License. You are welcome to reproduce, circulate, use and
create derivative works from this provided that (a) it is not sold or incorporated into a commercial product, (b) it is properly
attributed to Richard O Regalado and the ISO27k Forum , and (c) if shared, derivative works are shared under the same terms
as this.

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