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    Questionnaires

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    jaiscey valencia
    The document provides instructions and components for evaluating the mission statement and analyzing the internal and external environment of Pandayan Bookshop. Key points include: - Components to evaluate in the mission statement include customers, products/services, markets, technology, survival/growth/profitability, philosophy, self-concept, and public image. - External factors like competition, substitutes, new entrants, and suppliers are rated on a scale of 1 to 3 based on their strength of impact. - Internal factors are also rated on a scale of 1 to 4 and weighted based on their strength/weakness and importance to evaluate the bookshop's competitive profile against other stores. - Overall the document provides a framework

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    Questionnaires

    Uploaded by

    jaiscey valencia
    358 views5 pages
    The document provides instructions and components for evaluating the mission statement and analyzing the internal and external environment of Pandayan Bookshop. Key points include: - Components to evaluate in the mission statement include customers, products/services, markets, technology, survival/growth/profitability, philosophy, self-concept, and public image. - External factors like competition, substitutes, new entrants, and suppliers are rated on a scale of 1 to 3 based on their strength of impact. - Internal factors are also rated on a scale of 1 to 4 and weighted based on their strength/weakness and importance to evaluate the bookshop's competitive profile against other stores. - Overall the document provides a framework

    Original Description:

    Cinema

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    The document provides instructions and components for evaluating the mission statement and analyzing the internal and external environment of Pandayan Bookshop. Key points include: - Components to evaluate in the mission statement include customers, products/services, markets, technology, survival/growth/profitability, philosophy, self-concept, and public image. - External factors like competition, substitutes, new entrants, and suppliers are rated on a scale of 1 to 3 based on their strength of impact. - Internal factors are also rated on a scale of 1 to 4 and weighted based on their strength/weakness and importance to evaluate the bookshop's competitive profile against other stores. - Overall the document provides a framework

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    358 views5 pages

    Questionnaires

    Uploaded by

    jaiscey valencia
    The document provides instructions and components for evaluating the mission statement and analyzing the internal and external environment of Pandayan Bookshop. Key points include: - Components to evaluate in the mission statement include customers, products/services, markets, technology, survival/growth/profitability, philosophy, self-concept, and public image. - External factors like competition, substitutes, new entrants, and suppliers are rated on a scale of 1 to 3 based on their strength of impact. - Internal factors are also rated on a scale of 1 to 4 and weighted based on their strength/weakness and importance to evaluate the bookshop's competitive profile against other stores. - Overall the document provides a framework

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    Mission Statement Evaluation

    Instruction: Write “yes” or “no” to indicate whether you feel the Pandayan Bookshop mission
    statement has included the respective component. For any component that you record a “no,”
    write a good sentence to encompass that component.

    Components Description Yes/No

    Customers What are the firm’s major products or services?

    Products or
    services Geographically, where does the firm compete?

    Markets Is the firm technologically current?

    Is the firm committed to growth and financial


    Technology soundness?

    Survival,
    Growth & What are the basic beliefs, values, aspirations,
    Profitability and ethical priorities of the firm?

    What are the basic beliefs, values, aspirations,


    Philosophy and ethical priorities of the firm?

    What is the firm’s major competitive


    Self-Concept advantage?

    Is the firm responsive to social, community, and


    Public Image environmental concerns?

    Employees Are employees a valuable asset of the firm?


    Five-Forces Model Analysis
    Instruction: The following are forces that affect the Pandayan bookshop. Please rate the
    following accordingly
    1- Weak force 2- Moderate force 3- Strong force
    1 2 3
    Rivalry among existing competitors
    Number of competitors
    Quality differences
    Customer loyalty
    Pricing battle offers
    Service range
    Promos and discounts
    Threat of Substitutions
    Lower price of substitutes
    Availability of substitutes
    Increased quality of substitutes
    Threat of New Entrants
    Product differentiation
    Convenience of location
    Massive product Variety
    Bargaining Power of Buyers
    Buyers’ budget allocation
    Buyers’ personal preferences
    Price sensitivity
    Bargaining power of suppliers
    Pricing
    Supply/Product Availability
    Quality issues
    EFE Analysis
    Instruction: The ratings in external matrix refer to how effectively company’s current strategy
    responds to the opportunities and threats. The numbers range from 4 to 1, where 4 means a superior
    response, 3 – above average response, 2 – average response and 1 – poor response.
    Assign to each factor a weight in the range from 0.00 to 1.00 according to the importance of the
    strengths or weakness - the sum of weights must be equal to 1.00

    External Factors Evaluation (EFE) Matrix

    Weighted
    External Strategic Factors Weight Rating
    Score
    Opportunities
    Growth of target market
    Make Pandayan brand well-known
    Seasonal and holiday celebration sales
    Increase in customer loyalty
    Location near school and market
    Sustain good relationship with suppliers
    Threats
    Product differentiation
    Other indirect competitors entering the field to
    complete directly
    Emergence of E-books and E-book readers
    Arrival of new competitors
    Changing customer preferences
    Business is slow during summer vacation
    Total
    Instruction: The ratings in CPM refer to how well companies are doing in each area. They range
    from 4 to 1, where 4 means a major strength, 3 – minor strength, 2 – minor weakness and 1 –
    major weakness.
    Each critical success factor should be assigned a weight ranging from 0.0 (low importance) to
    1.0 (high importance).

    Competitive Profile Matrix (CPM)

    National
    Pandayan Bookshop Sower Bookstore
    Critical Source Bookstore
    Factor Weighted Weighted Weighted
    Weight Rating Rating Rating
    Score Score Score
    Product quality
    Price competition
    Employee
    satisfaction
    Strategic
    Location
    Customer loyalty
    Brand reputation
    Inventory
    turnover
    Employee
    retention
    Total 1.00
    Instruction: The ratings in internal matrix refer to how strong or weak each factor is in a firm.
    The numbers range from 4 to 1, where 4 means a major strength, 3 – minor strength, 2 – minor
    weakness and 1 – major weakness. Strengths can only receive ratings 3 & 4, weaknesses – 2 & 1.
    Assign to each factor a weight in the range from 0.00 to 1.00 according to the importance of the
    strengths or weakness - the sum of weights must be equal to 1.00

    Internal Factors Environment (IFE) Matrix

    Weighted
    Internal Factors Weight Rating
    Score
    Strength
    Strategic Location
    Products are well-organized
    Strong relationship with customers
    Number of branches
    Loyalty program
    Excellent staffs

    Weakness
    The space is tight

    Total

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