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RIZAL TECHNOLOGICAL UNIVERSITY

GRADUATE SCHOOL
Boni Avenue, Mandaluyong City

Procter & Gamble Philippines Inc. is the local subsidiary of Procter & Gamble
Company, considered as one of the top (10) ten tax payer in the country for the year
1998. Sample of the their brands that became house hold names and market leaders
are Tide, Pampers, Whisper, Safeguard, Ivory, Vicks, Pantene. P & G continues to
be the market leader despite the 1997 financial crisis however they are far behind
the in the hair conditioner and catamenials category which is dominated the
competitor.

The low market share of hair conditioner and catamenials indicates a problem
in their external and internal management of production and marketing programs.
Hair conditioner has a market share of 11% and catamenials with a market share of
25.6% with a 27.3 % difference from the leading product. The low market share
could be a result of the following factors:
1. Decline in disposable income and consumer demand brought by the financial
crisis.
2. Emerging of private cheap brands, influx of foreign retailers, e-commerce,
Internet revolution and merger of some big industry players.
3. Rising cost of raw materials, changing customer needs and preferences.
4. No conscious effort to search for cost reduction opportunities particularly in
the area of operating expenses, assets utilization, marketing, consumer
research, technical testing and merchandising.
5. De-prioritization of skills training and development for no reason.

Several factors are in-play as to why there is a low market share in hair
conditioner and catamenials. Presented below is my alternative course of action:
1. Strengthening of the research and development program of the company for
product innovation, thru research the company can find the reason of the low
market share of the hair conditioner and catamenial. By strengthening the
research and development for product innovation, the changing needs and
preference, rising cost of raw materials could be answered.
2. Product innovation to keep up with the leading brands.

3. Cost reduction opportunities to lower the market price of the product at the
same time maintain the quality.

4. After doing the research the company can now focus on the Advertising and
Marketing plan. Strengthen the marketing and advertising strategy of the
company by finding the best promotion mix applicable.

Suggested Promotion Mix:


 Advertising by print and broadcast ad and audio visual materials

 Sales promotion: sampling, premiums and gifts then can also add coupons
and rebates.

 Indirect marketing & world of mouth thru blogs.

The products that need to increase the product share are already in the market,
the company will just have to re-ignite or strategize their promotional mix after
knowing the factor’s why the market share is low. The top of the list among my
alternative course of action is strengthening the research and development for
product innovation. By research P & G would know the reason behind the low market
share of the hair conditioner and catamenials. After thorough research the company
could adjust or amend their marketing strategy in place or re-launch their marketing
plan to make the product known again. P & G is already a established company and
their products are already known thus for me the main idea here is to innovate the
product to catch up with why the consumers prefer other products. Creating a new
marketing strategy in terms of advertising by print and broadcast ad will take the
product out there again offering new information to the consumers so they would be
informed of the product again.

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