Minor Project Report: Brand Prefeence of Action Shoes
Minor Project Report: Brand Prefeence of Action Shoes
Minor Project Report: Brand Prefeence of Action Shoes
On
Prepared by
HIMANSHU MALHOTRA
DATE:
Faculty Guide
STUDENT
HIMANSHU MALHOTRA
Guru Gobind Singh Indraprastha University
Certificate of Authenticity
I wish him all the best for his entire future Endeavour.
(Lecturer)
CERTIFICATE OF COMPLETION
TABLE OF CONTENTS
Chapter No. Chapter Name Pages Signature
From---To
CERTIFIACTE
ACKNOWLEDGEMNT
AND PREFACE
1. INTRODUCTION
1.1 Company Profile
1.2 Introduction
1.3. Objective
1.3.1. Objective of the company
1.4. Scope of making this project
2. RESEARCH METHODOLOGY
2.1 Sample Size
2.2 Sample location
2.3 Research Type
2.4 Data Types
4. Recommendations
Limitations
5. Bibliography
COMPANY PROFILE
We bring to you an opportunity to design and tailor your shoes to your taste and need.
For more than thirty years action has been manufacturing top quality footwear and its components for
the domestic and exports markets.
Having pioneered the development of footwear range from casuals to formals, from daily wear to
sportswear and from elegant collection for ladies to fun range for kids. Action now operates specialized
technology and research driven ‘CORPORATE SALES ‘divisions which caters to the variant needs of
institutional segments.
Corporate division of action shoes manufactures a full range of shoes i.e. (Safety Boots) with steel toe
and fibre toe-cap for industrial workers, comfort, sturdy and Heat/Cold resistance shoes for military,
Navy and Police, oil resistance and anti skid shoes for working in professional Kitchens and water
resistant and anti fungal shoes for Miners.
It is the policy of our corporate division to listen to your needs and specifications assess the
communication point at both the ends, develop and deliver high quality products and services meeting
the customer requirement form time to time.
We have our R&D department with well qualified professional in diverse streams who constantly
research and development new products. Our long experience, services and quality are evident in
every product we create to perfection.
We are able to manufacture products per client’s specifications with the shortest Lead Time and the
Highest Quality.
Our clients includes: Asian paints, Asahi Indian Glass, Jet airways, Hindalco Industries, Maruti Udyog
ltd, Indian Army , Indian Air force, Delhi University, Park Royal, Parle Biscuits, Le –Meridian, Hyatt
Regency and many more.
INTRODUCTION
About the company
The Action group is one of the India's leading business conglomerates. The group commenced its
operations as a source of footwear and its components in domestic and export markets, gradually
moving its core competence into other diversified fields such as: (API) Chemicals and Plasticizers,
(MICROTEK) Computer Monitors and Peripherals, Power Back Up/Inverters, (OKAYA) Batteries, (SUN
CITY) Housing Projects and (SRI BALAJI ACTION MEDICAL INSTITUTE) Health Care.
There are different individual companies under a common umbrella, each dedicated to a specific line
of product manufacturing, procuring or other particular business activities.
Today the group strategy is to be competitive and to be a leader in the quality of goods and services
provided.
VISION
To nurture a financially strong, growth oriented group through leadership and innovation and to widen future options by
entering newly emerging industries where the potential seems enormous.
We as a group shall continue to seek opportunities where we can leverage our resources and skills.
MISSION
At Action group our mission is to work together, respecting each other, our skills and knowledge to:-
VALUES
How we accomplish our mission is as important as the mission itself. Fundamental to the success for the company are
these basic values.
o Teamwork
o Learning and Innovation
o Energy and Passion
o Employee involvement in process improvement.
o Integrity and accountability.
3. Brand satisfaction.
4. To find the factor affecting brand preference.
RESEARCH METHODOLOGY
DATA COLLECTION—
Data sources: There are two types of data. They are:
Primary Data: Those which are collected by the interface with the people and thus
happen to be the original in character. These are through interviews and
questionnaires filled by them.
Secondary Data: Those which have been collected by someone else and which
have been already been passed through the statistical process and thus are
available on internet sites any other media for that matter.
Compare the Market potential of New Delhi: the sample size of 100 — target audience is
Most of the targeted audience was not aware about various brand names.
Some targeted audience was not friendly and some didn’t have adequate knowledge about the
products so offered.
HISTORY
Action group endorses the principles of social responsibility and recognizes our responsibility to
These principles are central to the values of Action group and guide our business activities. At Action
group we constantly strive to be the best and responsible corporate citizen and extend support to
We are able to reach out to a diverse range of families and communities, and we do it in many
different ways.
The Action group runs "Lala Muni Lal Mange Charitable Trust" since 1977. Today it is
(Haryana). This hospital has been working since 1979. It also started a day care OPD in 1984 at
To cater to the needs of pilgrims at Vrindavan, the trust built an Ashram in 1994. This Ashram
has large accommodation and a beautiful temple. This Ashram is a boon for the widows living in
different parts of Vrindavan. Over 700 widows gather in this Ashram daily. They participate in
the Bhajan organized by the Ashram daily and get the ration and other required goods of their
daily use. Many a times Lala Mange Ram, who is the chairperson of this trust himself joins this
Now Lala Mange Ram has opened Sri Balaji Action Medical Institute in Delhi. Spread over
6 acres of land and 400 bedded hospital (out of which 100 beds are ICU beds), mission of this
trust is to set up an institute for providing world-class integrated healthcare facilities to all
MARKETING PHILOSOPHY
The Action marketing philosophy emphasizes catering to the masses, consistently meeting the need and aspirations of
every evolving generation. Action is committed to producing the high quality shoes to suit every walk of life.
Based on our cultivated understanding of the Indian consumer psyche, most Action offerings are in the mid - range price
segments.
However, Action also manufactures variety of premium products for those who refuse to compromise, who seek and strive
beyond ordinary.
MARKET POSITIONING
Action has consistently used "COMPLETE FAMILY FOOTWEAR" positioning and continues to use it.
The company virtually makes shoes for the entire family- more precisely-for everyone- for all occasions.
DISTRIBUTION NETWORK
To complement our philosophy of catering to every walk of life, our powerful distribution network is mushroomed far and
wide.
Action has established a wide marketing network for distributing its products in India.
The extensive distribution network, built over the years, is a major strength for Action products. Action products are
available to consumers, even in the most remote places and in the smallest of villages with a very meagre population.
The distribution network comprising of DISTRIBUTORS, WHOLESALERS, RETAILERS AND EBO's throughout the
country, ensures that the customer wherever located is served efficiently.
We have a network of more than 50,000 retail outlets all over India to sell our footwear, which is being sold through more
than 500 distributors appointed by the company.
At Action group we constantly strive to create, maintain, protect and enhance the brands. Our challenge is to develop a
deep set of positive associations for the brand. Our objective is not only to have a fairly high degree of.........
BRAND AWARENESS, but to move
to
ACCEPTABILITY
PREFERENCE
Finally, BRAND LOYALTY
In order to achieve all these stages and to achieve higher attention & recall, Action group often uses celebrities as
spokespeople or endorsers.
Our brand have been associated with the world known celebrities like KAPIL DEV, SACHIN TENDULKAR and so on is the
list of different celebrities of different fields including Indian Cinema like AJAY JADEJA, AMRISH PURI, APOORVA
AGNIHOTRI, AMAN TALWAR, RENUKA, PALLAVI JOSHI etc.
The building blocks of the corporate resource allocation strategies:
Action group is committed to growth. To ensure that the growth is maintained along with a competitive
edge, Action group has moved vertically as well.
Action group implemented a backward integration strategy by entering into chemicals and plasticizers
business.
CHEMICAL AND PLASTISIZERS:
We have our plant located at Daman for the manufacturing of PVC compound, DOP, DBP, DOA, and
DIDP etc. under the brand name API providing employment opportunities in backward areas of India.
This ensures the availability and quality of supplies and helps to control the cost and improve overall
profits as well.
The group has also implemented forward integration strategy by opening ACTION EXCLUSIVE
STORES all over India with the ultimate objective to realize additional profit
potential.
Conglomerate Diversification
Action is not only a leading brand in footwear, but also group has made investments in various streams
un-related to the existing line of business.
Year 1986, Action in a joint venture entered into an altogether different industry. Brand MICROTEK was
launched in the Indian market.
Computer monitors (colored/mono), speakers, keyboards, mouse, motherboard, UPS, cases, spikes,
suppressor etc. are manufactured under this brand name.
Later on the company extends its product line and goes into the making of INVERTERS and makes it
presence in the power back up segment also.
Five manufacturing plants, more than 20 branch offices, 250 distributors and over 2500 strong dealers
besides its own showrooms, MICROTEK is the country’s largest computer peripheral and inverter
manufacturer.
Microtek manufacturing facilities have been awarded ISO 9002 certification. The entire customer
support activity is also ISO 9002 certified.
Arrow International” has been promoted by multi crore ‘Microtek’ to give to the Indian consumers
OKAYA world class Japanese Technology batteries.
Batteries for all kind of cars, automobiles, heavy-duty trucks, motorcycles, telecommunication systems,
electric utilities etc are produced under the Brand name OKAYA.
The Co. enjoys UL CERTIFICATION, the ISO 9001:2000 by UNDERWRITERS LABORATORIES INC.
USA.
The company caters to both replacement market and original equipment customers.
SUN CITY (HOUSING AND COMMERCIAL PROJECTS)
Another joint venture is in the REAL ESTATES under the name SUN CITY PROJECTS which is being
promoted by three distinguished groups ACTION, ESSEL (Zee Networks) and ODEON builders.
Sun City Projects emerged with a mission to provide ‘International Quality Housing, Leisure and
Entertainment’ at affordable prices. Outcome was an integrated township spread over 150 acres of
land.
Sun City is also coming up with ‘North Square Mall’ (North Delhi) and ‘Cross River Mall’ (The biggest in
East Delhi) with a new vision but the same mission
Action group has also stepped into the HEALTH CARE sector and has recently opened Action Medical
Institute in Delhi.
Spread over 6 acres of landscaped sprawling grounds with 3 lacks square feet of centrally air -
conditioned built up area, mission of the group is to set up an institute for providing - world class
integrated health care facilities to all sections of the society with a humanitarian touch, whilst
maintaining high standard of ethical practice and professional competency with emphasis on training
and education leading to research.
The brand ' ACTION ' has been able to maintain its aura of exclusivity and distinction since its first pair of non-formal
sporty shoes hit the stores. It continues to be the most preferred brand in India.
With the growing popularity, proliferation comes along. The company has elaborated the brand concept by launching a
variety of sub-brands and shoes to suit different occasions. The new products were coined with attractive catchword, thus
helping the customers finding the right shoes.
The perfect combination of style and comfort gives you a retro feel.
The shoes comes in the size and prize range of 8-13 (Rs. 399-499), 3-5 (Rs.
599), 6-10 (from Rs. 599-1399).
The sandals comes in the size and prize range of 3-5 (Rs. 399-429), 6-10
(Rs. 468-499).
Soft textile fabric upper and soft lining hugs your feet, giving the
warmth and cosy feel.
The soft PVC sole give extra protection to your heels and are long-
lasting, making it ideal daily footwear.
It comes in the size and prize range of 11-2, 3-8 (Rs. 137-173)
The EVA products are much comfortable than the other similar
products because of its fine and uniform cell structure which gives
excellent flexibility and comfort ability.
The EVA products are wash friendly and heat resistant, so they are
more suitable for summers.
The EVA products are available in different colors, which give good
aesthetic appeal.
The product is priced between Rs. 99 to Rs.125 and serves the day-
to-day purpose of both men and woman.
Presenting the Florina range of sandals and sleepers for the lady of
substance in a divine combination of design, quality and comfort.
The Florina range comes in aesthetically exhilarating designs that
glorify the style that marks the woman of today.
Florina range of footwear comes lined with soft Lycra material for extra
comfort and soft P.U latex cushioned sole for extra cushioning.
It comes in the size group of 36-41 and has been priced in the range of
Rs.250 to Rs.450.
Fly float is a range of trendy and economical sandals and slippers for
leisure use for both men and women.
Home, picnic or shopping, Fly float light weight, is ideal for all kinds of
leisurely occasions.
The imported synthetic leather upper gives it a classy look and the
inside of the upper sole is made up of suede, funky mesh and P.U.
latex, giving it extra comfort. This high quality range comes in Velcro
fitting to suit every foot. The sole with micro expanded granules with
air technology, gives maximum comfort to your feet and more
mileage.
Soft full grain leather looks synthetic upper and soft lining enhanced
comfort feature for growing feet. the PVC sole gives extra gripping
and durability.
It comes in the size and prize range of 7-10 (Rs. 149), 11-1(Rs. 182),
2-4 (Rs 206), 5-6 (Rs. 231), 6-11 big (Rs. 248).
The synthetic upper gives it a sporty look and the inner soft
lining makes it ideal for a growing delicate feet. The use of
micro-expanded granules absorbs shock and are anti-skid.
Health plus is our top of the line product manufactured with a careful quality
concept, taking into consideration the Anatomic Structure of the feet.
Our feet are the main center of our nervous and circulation system, which
summarize the whole body organs in itself. The whole day work cause strain on
ridge/ankles and pain in our feet. Health plus brings relief to all these problems
due to special levels/stages provided by Anatomic sole support.
Anatomic base with technically designed 5 pressure points help your feet for
natural movement and walk with full joy and confidence. Health plus is
excellent to use at all occasions and places like home/picnic/shopping etc.
It comes in the size group of 36-41 for ladies and 6-11 for gents and has been
priced in the range of Rs.700- Rs.1700.
make waves. Have your pick today from its complete range of
fashionable quality slippers, sandals and sports shoes, in the most
economical price.
The light upper is made of PU, tetron and breathable mesh for extra
comfort.
The PVC sole gives extra grip adding mileage to your dynamic life.
Its comes in size and prize range of 6-10, 11-1, 2-5 (Rs. 199-399)
for kids, 11-13, 1-5 (Rs. 347-462) for children and 6-10 (Rs. 487-
699) for gents.
Mausam is the brand for men's footwear of all ages, ranging from
trendy sandals, slippers and moccasins to sports shoes.
From colorful activity filled shoes for kids to jazzy and fashionable
shoes for young and vibrant people to stylish and comfortable wear for
the aged, Mausam has it all.
The synthetic and textile fabric upper gives a slick finish as well as
freedom to your feet. the flexible PU soles and padded ankles provide
that extra bit of cushioning and bounce to the walk. The PVC soles
adds to its live.
It comes in the size and prize range of 5-10, 11-1 (Rs. 149-198) for
kids, 6-10 (Rs. 748-850) sports, 3-5, 6-10 (Rs. 248-475) sleepers and
sandals, 6-10 (Rs. 388-513) moccasins and laces.
Action's Micro is a range of sleepers, sandals, shoes and moccasins
made for all seasons. this highly economical footwear for both men
and women is the most used range among all strata of society.
With ultra-flexible PVC upper and sole this range promises comfort
and durability of the highest order and it's perfect for use in high
density rainfall areas, making it highly durable.
Its USP is that it is light weight and yet tough enough for rough
treatment.
It comes in the size and prize range of 1-2, 3-4, 5-6, 7-9, 10-11 (Rs.
78-139) for gents and 3-4, 4-8, 5-7 (Rs. 68-94) for ladies.
As per survey conducted on brand positioning of Campus shoes in Delhi market reveals the following
Facts provided by 100 people –
1. The most preferred brand in Delhi market is Woodland (28%) followed by Campus (18%),
Adidas (18%), and Nike (16%) and others (20%) {Bata, Reebok, Liberty etc.}.
Sales
Woodland
Campus
Addidas
Nike
Others
2. Among varied reasons people go for the brand which provide maximum satisfaction (36%),
recognition (30%), and value for money (24%) and praise form friends (10%).
Levels
Maximum satisfaction
Recognition
Value for money
Praise from friends
3. YES, maximum numbers of peoples are satisfied with the brand they are using.
4 .While purchasing a particular brand people are influenced by self-experience (42%) , friends
(32%), occupation (12%), occasions (10%) and neighbors (4%).
Infuluence
Self Expeience
Friends
Occupation
Occasions
Neighbors
5. The survey shows that people come to know of latest trends through Television (38%), Window
Shopping (30%), followed by Advertisements (18%), Films (8%) and Friends (6%).
People Come To Know Through
Television
Windows Shopping
Advetisement
Films
Friends
6. The Film stars (34%) sets the trend in shoes today, accompanied by Sports star (28%), Fashion
models (20%), Business celebrities (8%) and others (10%).
Trendsetters
Film Stars
Sports Star
Fashions models
Business celebrities
Others
7. When enquired, 58% of customers interviewed, disagreed to have worn the shoes, while 42%
agreed to the same.
Wearing Shoes
Yes
No
8. Among the reasons for the low popularization of the product the following are accountable- Lack
Of Advertisement, not stylish and Low product range.
9. As far as the factor of price is concerned it does not casts any effect, since the customers are
Ignorant to the price level.
10. Most customers have viewed the advertisement but very few among them have responded.
11. The suggestions given indicate that design and commercial activities proved to be a major
hindrance in the popularity of the product.
12. Woodland tops the chart with a total percentage of 32%, followed by Adidas with 30% and Nike
(16%), Reebok (10%), campus (8%) and others (4%).
Brands
Woodland
Adidas
Nike
Reebok
Campus
Others
QUESTIONNAIRE
Campus
Nike
Woodland
Adidas
Others (please specify) ___________
3. Are you satisfy with the brand you are using presently?
Yes
No
If not then you go for
First choice________
Second choice________
Third choice__________
Friends
Neighbors
Self Experience
Occasions
Occupation
Others (please specify) ___________
Yes
No
10. Have you ever seen any kind of advertisement of “Campus shoes”?
Yes
No
Yes
No
11. What kind of changes you would like to suggest for “campus shoes”?
WWW.GOOGLE.CO.IN
WWW.ACTIONSHOES.COM
WWW.WIKIPEDIA.COM
NEWSPAPERS:
MARKETING MANAGEMENT
By Dr. R.L. Varshney and Dr. S.L. Gupta
Third Revised Edition
Sultan Chand & Sons.
MARKETING MANAGEMENT
By Philip Kotlar
2002 Edition
Pearsons India
QUESTIONNAIRE
BRAND ARCHITECTURE
MARKETING STRENGTH
BRAND ENDOSERS
With our Fun time range for children, it is time for making merry. Fun
time’s trendy and animated collection is for your fun-loving kids
between age ranges 4 to 9.
Padded tongue and collar, fully lined in soft synthetic fabric, cushioned
comfortable insole, with durable PVC sole keep your children going all
day long.
A special air cushion has been provided in the insole so that you can
walk more.
Available in both ladies and gents, Flotter hydro walk is available in
different colors and styles.
It comes in the size group of 6-11 and has been priced in the range of
Rs.125 to Rs.450.
GENERIC GROWTH STRATEGIES
SOCIAL RESPONSIBILITY
Action group endorses the principles of social responsibility and
recognizes our responsibility to the environment and the community in
which we operate.
These principles are central to the values of Action group and guide our
business activities. At Action group we constantly strive to be the best
and responsible corporate citizen and extends support to various social
organizations.