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Course Plan

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Course: Quality Assurance in HealthCare

Course Description

This course is designed to develop the skills that will allow students to create safe and efficient quality
healthcare systems. This course is designed for the students who seek an understanding of the
administration and organization of quality and patient safety definitions, processes within the healthcare
system.

Course Objectives

1. Understanding the concept of Quality in HealthCare.


2. Historical Perspective of Quality, Patient Safety and Trends.
3. Healthcare Measures and Measurement.
4. Measurement role in quality management of health care products and services.

Student Learning Outcomes

LO1. Describe frameworks and theories for assessing and improving the quality of Medical Care.
LO2. Describe current key policy and programmatic areas in quality of care.
LO3. Understand how to develop a workable quality improvement and evaluation plan.
LO4. Design solutions to improve patient safety.

Course Plan

Week 1: Introduction to Health Care Quality: Past to Present.


Week 2: Quality in Health Care Infrastructure: An Overview
Week 3: Quality Healthcare Ethics
Week 4: Total Quality Management –ISO Overview
Week 5: Quality Improvement: Tools and Methods.
Week 6: Health Care Outcomes Management and Quality Improvement.
Week 7: Improving Health Care Quality: Strategies
Week 8: Implementing Health Care Quality
(Course Title)

Week 9: Midterm
Week 10: The Costs of Improving the Quality of Health Care
Week12: Quality Assurance ----- International Perspective
Week 13 Lessons in Sustaining Health Care Quality
Week 14: Hospital Accreditation in Developing Countries
Week 15: The Effectiveness of Quality Assurance in Health NGOs
Week 16: Pharmaceutical Quality assurance
Week 17: Provincial Drug Control & QA system; Group Presentations
Week 18: National Drug Control & QA System Group Presentations
Final Paper

Learning Materials

Textbook An Introduction to Quality Assurance in Healthcare by


Avedis Donabedian

Other Learning Material Quality Management practices by Kamran Moosa PIQC

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