Programming Guide For Models 1Xr and 2Xr: Suremark 4610 Printers

SureMark 4610 Printers
Programming Guide
for Models 1xR and 2xR
GA27-5005-00

Programming Guide
GA27-5005-00
October 2008
This edition applies to IBM SureMark Printer Models 1xR and 2xR.
Current versions of Retail Store Solutions documentation are available on the IBM Retail Store Solutions Web site at
http://www.ibm.com/solutions/retail/store/support/. Click Publications
A form for reader’s comments is also provided at the back of this publication. If the form has been removed, address
your comments to:
IBM Corporation
Retail Store Solutions Information Development
Department ZBDA
PO Box 12195
Research Triangle Park, North Carolina 27709 USA
When you send information to IBM, you grant IBM a nonexclusive right to use or distribute whatever information you
supply in any way it believes appropriate without incurring any obligation to you.
© Copyright International Business Machines Corporation 2008.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
Contents
Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Who should read this guide . . . . . . . . . . . . . . . . . . . . xi
How this guide is organized . . . . . . . . . . . . . . . . . . . . xi
Related publications . . . . . . . . . . . . . . . . . . . . . . . xi
Publications accessibility . . . . . . . . . . . . . . . . . . . . . xi
Providing feedback . . . . . . . . . . . . . . . . . . . . . . . xii
Summary of changes . . . . . . . . . . . . . . . . . . . . . . xiii

| June 2009 . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
| April 2009. . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
| Chapter 1. Introducing the 4610 Models 1xR and 2xR . . . . . . . . . . 1

| Operating system requirements . . . . . . . . . . . . . . . . . . . 1
| RS-232 interface. . . . . . . . . . . . . . . . . . . . . . . . 1
| 4690 OS. . . . . . . . . . . . . . . . . . . . . . . . . . . 2
| Hardware requirements . . . . . . . . . . . . . . . . . . . . . . 2
| Updating the firmware . . . . . . . . . . . . . . . . . . . . . . . 2
Chapter 2. Communication parameters . . . . . . . . . . . . . . . 3

RS-232 serial parameter . . . . . . . . . . . . . . . . . . . . . . 5
RS-232 commands summary by function . . . . . . . . . . . . . . . . 5
Alphabetized commands summary . . . . . . . . . . . . . . . . . . 9
System commands . . . . . . . . . . . . . . . . . . . . . . . 12
Verify previous commands completed . . . . . . . . . . . . . . . 12
Status request . . . . . . . . . . . . . . . . . . . . . . . . 12
Reset printer. . . . . . . . . . . . . . . . . . . . . . . . . 12
EC/Request/Real-time status request. . . . . . . . . . . . . . . . 13
Extended address command-request printer ID . . . . . . . . . . . . 13
| Printer ID format . . . . . . . . . . . . . . . . . . . . . . . 13
| Emulation mode for Model 1xR / 2xR . . . . . . . . . . . . . . . . 15
Emulation of Non-IBM printers . . . . . . . . . . . . . . . . . . . 15
Preset or onetime-set commands . . . . . . . . . . . . . . . . . . 16
Memory allocation. . . . . . . . . . . . . . . . . . . . . . . 17
| Double-byte characters . . . . . . . . . . . . . . . . . . . . . 18
Download graphics (logo) commands . . . . . . . . . . . . . . . 18
Predefine messages . . . . . . . . . . . . . . . . . . . . . . 20
Download user-defined characters . . . . . . . . . . . . . . . . . 21
| User-defined code page mapping . . . . . . . . . . . . . . . . . 26
Request checksum of flash memory sector . . . . . . . . . . . . . 27
Retrieve checksum of each downloaded logo or each stored message . . . 27
Flash storage write . . . . . . . . . . . . . . . . . . . . . . 28
Erase flash sector . . . . . . . . . . . . . . . . . . . . . . . 28
Microcode tolerance (MCT) information - loading . . . . . . . . . . . 29
Microcode tolerance (MCT) information - request . . . . . . . . . . . 29
Setup commands . . . . . . . . . . . . . . . . . . . . . . . . 33
Set print mode . . . . . . . . . . . . . . . . . . . . . . . . 33
Set or cancel double-wide mode . . . . . . . . . . . . . . . . . 34
Set or cancel double-high mode . . . . . . . . . . . . . . . . . 34
Set or cancel underline mode . . . . . . . . . . . . . . . . . . 34
© Copyright IBM Corp. 2008 iii

Set or cancel overline mode . . . . . . . . . . . . . . . . . . . 35
Set or cancel invert mode . . . . . . . . . . . . . . . . . . . . 35
Set or cancel emphasized printing . . . . . . . . . . . . . . . . . 35
Select maximum print speed . . . . . . . . . . . . . . . . . . . 35
Set or cancel unidirectional printing . . . . . . . . . . . . . . . . 36
Set document length for landscape print . . . . . . . . . . . . . . 36
Request document length for landscape print. . . . . . . . . . . . . 37
Set print station. . . . . . . . . . . . . . . . . . . . . . . . 37
Select user-defined or resident character sets . . . . . . . . . . . . 37
| Set code page . . . . . . . . . . . . . . . . . . . . . . . . 38
Set intercharacter spacing for single byte character sets. . . . . . . . . 39
Set intercharacter spacing for double byte character sets . . . . . . . . 39
Set or cancel rotated characters . . . . . . . . . . . . . . . . . 39
Set print station parameters . . . . . . . . . . . . . . . . . . . 40
Select 1/8-inch line spacing . . . . . . . . . . . . . . . . . . . 40
Select color printing . . . . . . . . . . . . . . . . . . . . . . 41
Set line spacing using minimum units . . . . . . . . . . . . . . . 42
Set sheet eject length . . . . . . . . . . . . . . . . . . . . . 42
Set horizontal tab positions . . . . . . . . . . . . . . . . . . . 42
Set left margin position . . . . . . . . . . . . . . . . . . . . . 43
Set right margin position . . . . . . . . . . . . . . . . . . . . 43
Set relative position . . . . . . . . . . . . . . . . . . . . . . 44
| Set low paper calibration . . . . . . . . . . . . . . . . . . . . 44
Align positions . . . . . . . . . . . . . . . . . . . . . . . . 44
Set error recovery function . . . . . . . . . . . . . . . . . . . 45
Define document wait time . . . . . . . . . . . . . . . . . . . 46
Status sent to system . . . . . . . . . . . . . . . . . . . . . 46
Select character for reprinted lines. . . . . . . . . . . . . . . . . 47
Re-initialize the printer . . . . . . . . . . . . . . . . . . . . . 47
| Enable or disable the beeper. . . . . . . . . . . . . . . . . . . 48
Enable or disable the feed buttons . . . . . . . . . . . . . . . . 49
Enable or disable upside-down printing . . . . . . . . . . . . . . . 49
Select character size for scalable fonts . . . . . . . . . . . . . . . 50
Fix font matrix . . . . . . . . . . . . . . . . . . . . . . . . 51
Print logo inline . . . . . . . . . . . . . . . . . . . . . . . . 51
| Set or cancel strike-through . . . . . . . . . . . . . . . . . . . 52
Select thermal paper . . . . . . . . . . . . . . . . . . . . . . 52
Bar code commands . . . . . . . . . . . . . . . . . . . . . . . 52
Print bar code . . . . . . . . . . . . . . . . . . . . . . . . 52
Select horizontal size of bar code . . . . . . . . . . . . . . . . . 57
Select bar code height . . . . . . . . . . . . . . . . . . . . . 57
Select printing position of human readable information (HRI) . . . . . . . 57
Select font for HRI . . . . . . . . . . . . . . . . . . . . . . 58
Print PDF417 bar code . . . . . . . . . . . . . . . . . . . . . 58
Select PDF417 ECC (error correction codewords) level . . . . . . . . . 59
Select aspect ratio PDF417 bar code. . . . . . . . . . . . . . . . 59
Enable PDF417 truncation. . . . . . . . . . . . . . . . . . . . 60
Print character commands. . . . . . . . . . . . . . . . . . . . . 60
Print and line feed. . . . . . . . . . . . . . . . . . . . . . . 60
Print, form feed, and cut the paper (FF) . . . . . . . . . . . . . . . 60
Print and feed paper n lines . . . . . . . . . . . . . . . . . . . 61
Print and feed paper using minimum units . . . . . . . . . . . . . . 61
Print graphic messages . . . . . . . . . . . . . . . . . . . . . . 61
Select and print a graphics (logo) command . . . . . . . . . . . . . 61
iv SureMark 4610 Printers : Programming Guide for Models 1xR and 2xR
Print predefined graphics (logo) command . . . . . . . . . . . . . . 63
| Enable watermark printing . . . . . . . . . . . . . . . . . . . . 64
Print predefined messages . . . . . . . . . . . . . . . . . . . 64
| Check processing commands - 2CR only . . . . . . . . . . . . . . . 65
MICR read . . . . . . . . . . . . . . . . . . . . . . . . . 65
Flip check . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Miscellaneous commands . . . . . . . . . . . . . . . . . . . . . 67
Horizontal tab . . . . . . . . . . . . . . . . . . . . . . . . 67
| Backspace for composite characters . . . . . . . . . . . . . . . . 67
Return home (select print head location) . . . . . . . . . . . . . . 68
Paper cut/DI eject . . . . . . . . . . . . . . . . . . . . . . . 69
Generate drive pulse for cash drawer . . . . . . . . . . . . . . . 69
Retrieve the flash storage . . . . . . . . . . . . . . . . . . . . 69
Retrieve size of user flash storage. . . . . . . . . . . . . . . . . 70
Asynchronous (real-time) commands . . . . . . . . . . . . . . . . . 70
Real-time requests . . . . . . . . . . . . . . . . . . . . . . 70
Data buffer management and batch printing . . . . . . . . . . . . . . 72
| Marker command . . . . . . . . . . . . . . . . . . . . . . . 72
Reset line count . . . . . . . . . . . . . . . . . . . . . . . 72
Disable line count . . . . . . . . . . . . . . . . . . . . . . . 73
Hold printing until buffer is released . . . . . . . . . . . . . . . . 73
Release print buffer . . . . . . . . . . . . . . . . . . . . . . 73
Chapter 3. Page mode printing commands . . . . . . . . . . . . . 75

Select page mode. . . . . . . . . . . . . . . . . . . . . . . . 75
Select standard mode . . . . . . . . . . . . . . . . . . . . . . 75
Select printable area . . . . . . . . . . . . . . . . . . . . . . . 75
Select printing direction/position. . . . . . . . . . . . . . . . . . . 76
Set vertical position . . . . . . . . . . . . . . . . . . . . . . . 76
Set relative vertical position . . . . . . . . . . . . . . . . . . . . 76
Set left margin position (standard mode), set absolute print position (page
mode) . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Set relative horizontal position . . . . . . . . . . . . . . . . . . . 77
Set printing position . . . . . . . . . . . . . . . . . . . . . . . 78
Print, form feed and cut the paper . . . . . . . . . . . . . . . . . . 78
Print page in page mode . . . . . . . . . . . . . . . . . . . . . 78
Clear print data in page mode . . . . . . . . . . . . . . . . . . . 79
Chapter 4. Document handling . . . . . . . . . . . . . . . . . . 81

Portrait mode . . . . . . . . . . . . . . . . . . . . . . . . . 81
Landscape mode . . . . . . . . . . . . . . . . . . . . . . . . 82
Landscape printing commands . . . . . . . . . . . . . . . . . . 82
Chapter 5. Status information . . . . . . . . . . . . . . . . . . . 85

Message from the printer . . . . . . . . . . . . . . . . . . . . . 85
Status byte 1 . . . . . . . . . . . . . . . . . . . . . . . . 86
Status byte 2 . . . . . . . . . . . . . . . . . . . . . . . . 86
Status byte 3 . . . . . . . . . . . . . . . . . . . . . . . . 86
Status byte 4 . . . . . . . . . . . . . . . . . . . . . . . . 87
Status byte 5 . . . . . . . . . . . . . . . . . . . . . . . . 87
Status byte 6 . . . . . . . . . . . . . . . . . . . . . . . . 87
Status byte 7 . . . . . . . . . . . . . . . . . . . . . . . . 87
Status byte 8 . . . . . . . . . . . . . . . . . . . . . . . . 88
Status byte 9 . . . . . . . . . . . . . . . . . . . . . . . . 88
Status byte 10 . . . . . . . . . . . . . . . . . . . . . . . . 89
Status byte 11 . . . . . . . . . . . . . . . . . . . . . . . . 89
Contents v
Status byte 12 . . . . . . . . . . . . . . . . . . . . . . . . 89
Status byte 13 . . . . . . . . . . . . . . . . . . . . . . . . 90
Chapter 6. Character fonts . . . . . . . . . . . . . . . . . . . . 91

Thermal printing font . . . . . . . . . . . . . . . . . . . . . . . 91
Proportional fonts . . . . . . . . . . . . . . . . . . . . . . . . 91
Preparing the fonts . . . . . . . . . . . . . . . . . . . . . . . 91
Implementing proportional fonts . . . . . . . . . . . . . . . . . . . 92
Layout using align commands . . . . . . . . . . . . . . . . . . . 92
Layout using set tab position . . . . . . . . . . . . . . . . . . . . 93
Proportional font conversion utility . . . . . . . . . . . . . . . . . 94
Chapter 7. Tests and diagnostics . . . . . . . . . . . . . . . . . 95

Low paper sensing and calibration. . . . . . . . . . . . . . . . . . 95
Firmware offline tests . . . . . . . . . . . . . . . . . . . . . . 95
Summary of offline test menus . . . . . . . . . . . . . . . . . . . 97
| Changing the interface card or logic card on 2xR printers only . . . . . . . 99
Storing a new serial number in the firmware . . . . . . . . . . . . . 100
| Earlier methods for offline tests (2xR only) . . . . . . . . . . . . . . 100
Customer receipt test . . . . . . . . . . . . . . . . . . . . . 100
Document insert station test . . . . . . . . . . . . . . . . . . 100
MICR read, flipper test . . . . . . . . . . . . . . . . . . . . 101
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . 103
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
vi SureMark 4610 Printers : Programming Guide for Models 1xR and 2xR
Figures
1. Proportional font example . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
| 2. Composite Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
3. Paper feed and document feed buttons . . . . . . . . . . . . . . . . . . . . . . 96
4. Pressing the power button and the R button . . . . . . . . . . . . . . . . . . . . . 96
5. Example of the offline selection main menu. See Table 26 for an explanation of these menu items. 97
© Copyright IBM Corp. 2008 vii

viii SureMark 4610 Printers : Programming Guide for Models 1xR and 2xR
Tables
1. Driver documentation by operating system . . . . . . . . . . . . . . . . . . . . . . 5
2. RS-232 commands organized by function . . . . . . . . . . . . . . . . . . . . . . 5
3. Commands in alphabetical order . . . . . . . . . . . . . . . . . . . . . . . . . 9
| 4. Device Type = 30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
| 5. Printer memory allocation defaults . . . . . . . . . . . . . . . . . . . . . . . . 17
| 6. Unicode positions for code page 858 - 2 bytes for each mapping location . . . . . . . . . . 26
| 7. MCT command definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
8. Character that selects font a/b/c . . . . . . . . . . . . . . . . . . . . . . . . . 34
9. Width and height for scalable fonts . . . . . . . . . . . . . . . . . . . . . . . . 50
10. Code 128 character set . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
11. Print bar code examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
12. Print direction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
| 13. Summary of status conditions . . . . . . . . . . . . . . . . . . . . . . . . . . 85
| 14. Status byte 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
| 15. Status byte 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
| 16. Status byte 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
| 17. Status byte 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
| 18. Status byte 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
19. Status byte 8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
| 20. Status byte 9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
| 21. Status byte 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
| 22. Status byte 11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
23. Status byte 12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
| 24. Status byte 13 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
25. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
26. MCT load command settings for low paper and critically low paper . . . . . . . . . . . . 95
| 27. Summary of the offline test menu items . . . . . . . . . . . . . . . . . . . . . . 97
28. Sub menus and tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
© Copyright IBM Corp. 2008 ix

x SureMark 4610 Printers : Programming Guide for Models 1xR and 2xR
Preface
This guide provides programming commands and other technical information for
your IBM SureMark Models 1xR and 2xR printers.
Who should read this guide

This guide is intended for use by programming personnel who are installing, setting
up, or modifying the IBM SureMark printer Models 1xR and 2xR.
How this guide is organized

This publication is organized as follows:
v Chapter 1, “Introducing the 4610 Models 1xR and 2xR,” on page 1 describes the
hardware features of the 4610 Models 1xR and 2xR.
v Chapter 2, “Communication parameters,” on page 3 provides the communication
variables and commands required to customize your printer.
v Chapter 3, “Page mode printing commands,” on page 75 describes the
communication parameters for page mode printing.
v Chapter 4, “Document handling,” on page 81 describes the communication
parameters for document handling.
v Chapter 5, “Status information,” on page 85 describes the communication
parameters for the byte status information.
v Chapter 6, “Character fonts,” on page 91 describes the communication
parameters for the character fonts.
v Chapter 7, “Tests and diagnostics,” on page 95 is an overview of the MICR and
flipper tests, and the offline diagnostic tests available on the Models 1xR and
2xR.
Related publications
v IBM SureMark Printers: User's Guide for Models 2CR and 2NR, GA27-5003
v IBM SureMark Printers: Hardware Service Guide for Models 2CR and 2NR,
GA27-5004
v IBM SureMark Printers: Fonts and Logos Utility Diskette
v IBM SureMark Printers: Firmware Update Diskettes
v IBM 4693 Point-of-Sale Terminals Reference Diskette
v IBM 4694/4695 Point-of-Sale Terminals Service Diskette
v IBM Safety Information—Read This First, GA27-4004.
v IBM SurePOS 700 Series: System Reference, SA27-4220.
v IBM SurePOS 500 Series: System Reference, SA27-4255.
v POSS Programming Reference and User’s Guide, SC30-3560
Publications accessibility
The softcopy version of this guide and other related publications are accessibility
enabled.
© Copyright IBM Corp. 2008 xi

Providing feedback
Your feedback is important in helping IBM provide accurate and high-quality
information.
To provide feedback:
v Go to http://www.ibm.com/solutions/retail/store. Click Support, then click
Publications. Click the publication comments within the introductory text.
Provide the requested information and your comments. Be sure to include the
name and form number of the document in the [Publication ID] field.
v You can mail your comments to:
IBM Corporation Retail Store Solutions
Information Development Department ZBDA
P.O. Box 12195 Research Triangle Park,
North Carolina 27709 USA
Be sure to include the name and form number of the document.
If applicable, include a reference to the specific location of the text (for example, the
page or table number) on which you are commenting.
Between major revisions of this document, there might be minor technical updates.
The latest version of this document is available on the Retail Store Solutions Web
site at www.ibm.com/solutions/retail/store/support/publications/.
xii SureMark 4610 Printers : Programming Guide for Models 1xR and 2xR
Summary of changes
| June 2009
| This update provides additional changes throughout the entire book from the new
| spec and the subject matter expert.
| Changes or additions to the text are indicated by a change bar to the left of the
| text.
| April 2009
| This update provides changes throughout the book from the new spec.
| Changes or additions to the text are indicated by a change bar to the left of the
| text.
© Copyright IBM Corp. 2008 xiii

xiv SureMark 4610 Printers : Programming Guide for Models 1xR and 2xR
|
| Chapter 1. Introducing the 4610 Models 1xR and 2xR
| The IBM SureMark printer Models 1xR and 2xR are dual-station printers consisting
| of a high-speed thermal station and an impact station for printing inserted
| documents. For further information about the physical specifications of Models 1xR
| and 2xR, refer to the User's Guide for Models 1xR and 2xR, GA27-5003-00.
|
| Operating system requirements
| Drivers can be downloaded from the Retail Store Solutions Web site at
| www.ibm.com/solutions/retail/store/support/.
| RS-232 interface
| The RS-232 interface supports systems with the following operating systems:
| v Microsoft Windows® XP Professional with the 4610 Native Windows Driver
| (NWD)
| v Novell Linux® Point of Service (NLPOS)
| v IBM Retail Environment for SUSE Linux
| v Microsoft Windows XP Professional with OPOS and JavaPOS support from
| UPOS 1.96 or later
| v Microsoft Windows Vista with OPOS and JavaPOS support from UPOS 1.96 or
| later
|
© Copyright IBM Corp. 2008 1

| 4690 OS
| Customers must be at these application levels (or higher) when running the 4690
| OS:
|| Application Name Product Maintenance Level
| Note: Some of these applications will only Number
| support the printers if they are set in TI3/4
| compatibility mode.
| IBM SUREPOS Application Client/Server 5745-C44 N/A
| Environment for 4690 OS
| IBM Chain Drug Sales Application 5669-212 9701 with PRPQ 5799-QYP
| IBM 4680/4690 General Sales Application 5696-546 9701 with APAR IR33229 and
| PRPQ 5799-QYN
| IBM 4680/4690 Supermarket Application 5696-536 9701 with APAR IR33228 plus
| PRPQ 5799-QYL
| Notes:
| 1. 4690 Terminal Services for Windows NT is required when you use Windows NT 4.0 or
| Windows 2000 as the primary operating system with this 4690 application.
|
|
| Hardware requirements
| SureMark printers operate with the following systems:
| v IBM 4694
| v IBM 4695 (RS-232 connection only and with power supply)
| v PC or other store controller with an RS-232 or USB port
| v SurePOS 100 Series
| v IBM Self Checkout
|
| Updating the firmware
| A SureMark printer that is RS-232 attached has the capability to receive SureMark
| firmware updates from its attached host system unit. To update the firmware, use
| the latest drivers from the IBM Retail Store Solutions Web site:
| www.ibm.com/solutions/retail/store.
2 SureMark 4610 Printers : Programming Guide for Models 1xR and 2xR
Chapter 2. Communication parameters
RS-232 serial parameter . . . . . . . . . . . . . . . . . . . . . . 5
RS-232 commands summary by function . . . . . . . . . . . . . . . . 5
Alphabetized commands summary . . . . . . . . . . . . . . . . . . 9
System commands . . . . . . . . . . . . . . . . . . . . . . . 12
Verify previous commands completed . . . . . . . . . . . . . . . 12
Status request . . . . . . . . . . . . . . . . . . . . . . . . 12
Reset printer. . . . . . . . . . . . . . . . . . . . . . . . . 12
EC/Request/Real-time status request. . . . . . . . . . . . . . . . 13
Extended address command-request printer ID . . . . . . . . . . . . 13
| Printer ID format . . . . . . . . . . . . . . . . . . . . . . . 13
| Emulation mode for Model 1xR / 2xR . . . . . . . . . . . . . . . . 15
Emulation of Non-IBM printers . . . . . . . . . . . . . . . . . . . 15
Preset or onetime-set commands . . . . . . . . . . . . . . . . . . 16
Memory allocation. . . . . . . . . . . . . . . . . . . . . . . 17
| Double-byte characters . . . . . . . . . . . . . . . . . . . . . 18
Download graphics (logo) commands . . . . . . . . . . . . . . . 18
Predefine messages . . . . . . . . . . . . . . . . . . . . . . 20
Download user-defined characters . . . . . . . . . . . . . . . . . 21
Thermal code page . . . . . . . . . . . . . . . . . . . . . 22
Proportional font . . . . . . . . . . . . . . . . . . . . . . 23
Impact code page . . . . . . . . . . . . . . . . . . . . . . 25
| User-defined code page mapping . . . . . . . . . . . . . . . . . 26
Request checksum of flash memory sector . . . . . . . . . . . . . 27
Retrieve checksum of each downloaded logo or each stored message . . . 27
Flash storage write . . . . . . . . . . . . . . . . . . . . . . 28
Erase flash sector . . . . . . . . . . . . . . . . . . . . . . . 28
Microcode tolerance (MCT) information - loading . . . . . . . . . . . 29
Microcode tolerance (MCT) information - request . . . . . . . . . . . 29
Setup commands . . . . . . . . . . . . . . . . . . . . . . . . 33
Set print mode . . . . . . . . . . . . . . . . . . . . . . . . 33
Set or cancel double-wide mode . . . . . . . . . . . . . . . . . 34
Set or cancel double-high mode . . . . . . . . . . . . . . . . . 34
Set or cancel underline mode . . . . . . . . . . . . . . . . . . 34
Set or cancel overline mode . . . . . . . . . . . . . . . . . . . 35
Set or cancel invert mode . . . . . . . . . . . . . . . . . . . . 35
Set or cancel emphasized printing . . . . . . . . . . . . . . . . . 35
Select maximum print speed . . . . . . . . . . . . . . . . . . . 35
Set or cancel unidirectional printing . . . . . . . . . . . . . . . . 36
Set document length for landscape print . . . . . . . . . . . . . . 36
Request document length for landscape print. . . . . . . . . . . . . 37
Set print station. . . . . . . . . . . . . . . . . . . . . . . . 37
Select user-defined or resident character sets . . . . . . . . . . . . 37
| Set code page . . . . . . . . . . . . . . . . . . . . . . . . 38
Set intercharacter spacing for single byte character sets. . . . . . . . . 39
Set intercharacter spacing for double byte character sets . . . . . . . . 39
Set or cancel rotated characters . . . . . . . . . . . . . . . . . 39
Set print station parameters . . . . . . . . . . . . . . . . . . . 40
Select color printing . . . . . . . . . . . . . . . . . . . . . . 41
Set line spacing using minimum units . . . . . . . . . . . . . . . 42
Set sheet eject length . . . . . . . . . . . . . . . . . . . . . 42
Set horizontal tab positions . . . . . . . . . . . . . . . . . . . 42
Set left margin position . . . . . . . . . . . . . . . . . . . . . 43
Set right margin position . . . . . . . . . . . . . . . . . . . . 43
Set relative position . . . . . . . . . . . . . . . . . . . . . . 44
| Set low paper calibration . . . . . . . . . . . . . . . . . . . . 44
Align positions . . . . . . . . . . . . . . . . . . . . . . . . 44
Set error recovery function . . . . . . . . . . . . . . . . . . . 45
Define document wait time . . . . . . . . . . . . . . . . . . . 46
Status sent to system . . . . . . . . . . . . . . . . . . . . . 46
Select character for reprinted lines. . . . . . . . . . . . . . . . . 47
Re-initialize the printer . . . . . . . . . . . . . . . . . . . . . 47
| Enable or disable the beeper. . . . . . . . . . . . . . . . . . . 48
Enable or disable the feed buttons . . . . . . . . . . . . . . . . 49
Enable or disable upside-down printing . . . . . . . . . . . . . . . 49
Select character size for scalable fonts . . . . . . . . . . . . . . . 50
Fix font matrix . . . . . . . . . . . . . . . . . . . . . . . . 51
Print logo inline . . . . . . . . . . . . . . . . . . . . . . . . 51
| Set or cancel strike-through . . . . . . . . . . . . . . . . . . . 52
Select thermal paper . . . . . . . . . . . . . . . . . . . . . . 52
Bar code commands . . . . . . . . . . . . . . . . . . . . . . . 52
Print bar code . . . . . . . . . . . . . . . . . . . . . . . . 52
Print bar code examples . . . . . . . . . . . . . . . . . . . 57
Select horizontal size of bar code . . . . . . . . . . . . . . . . . 57
Select bar code height . . . . . . . . . . . . . . . . . . . . . 57
Select printing position of human readable information (HRI) . . . . . . . 57
Select font for HRI . . . . . . . . . . . . . . . . . . . . . . 58
Print PDF417 bar code . . . . . . . . . . . . . . . . . . . . . 58
Select PDF417 ECC (error correction codewords) level . . . . . . . . . 59
Select aspect ratio PDF417 bar code. . . . . . . . . . . . . . . . 59
Enable PDF417 truncation. . . . . . . . . . . . . . . . . . . . 60
Print character commands. . . . . . . . . . . . . . . . . . . . . 60
Print, form feed, and cut the paper (FF) . . . . . . . . . . . . . . . 60
Print and feed paper n lines . . . . . . . . . . . . . . . . . . . 61
Print and feed paper using minimum units . . . . . . . . . . . . . . 61
Print graphic messages . . . . . . . . . . . . . . . . . . . . . . 61
Select and print a graphics (logo) command . . . . . . . . . . . . . 61
Print predefined graphics (logo) command . . . . . . . . . . . . . . 63
| Enable watermark printing . . . . . . . . . . . . . . . . . . . . 64
Print predefined messages . . . . . . . . . . . . . . . . . . . 64
| Check processing commands - 2CR only . . . . . . . . . . . . . . . 65
MICR read . . . . . . . . . . . . . . . . . . . . . . . . . 65
Flip check . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Miscellaneous commands . . . . . . . . . . . . . . . . . . . . . 67
Horizontal tab . . . . . . . . . . . . . . . . . . . . . . . . 67
| Backspace for composite characters . . . . . . . . . . . . . . . . 67
Return home (select print head location) . . . . . . . . . . . . . . 68
Paper cut/DI eject . . . . . . . . . . . . . . . . . . . . . . . 69
Generate drive pulse for cash drawer . . . . . . . . . . . . . . . 69
Retrieve the flash storage . . . . . . . . . . . . . . . . . . . . 69
Retrieve size of user flash storage. . . . . . . . . . . . . . . . . 70
Asynchronous (real-time) commands . . . . . . . . . . . . . . . . . 70
Real-time requests . . . . . . . . . . . . . . . . . . . . . . 70
Data buffer management and batch printing . . . . . . . . . . . . . . 72
| Marker command . . . . . . . . . . . . . . . . . . . . . . . 72
Reset line count . . . . . . . . . . . . . . . . . . . . . . . 72
Disable line count . . . . . . . . . . . . . . . . . . . . . . . 73
Hold printing until buffer is released . . . . . . . . . . . . . . . . 73
Release print buffer . . . . . . . . . . . . . . . . . . . . . . 73
Unless noted otherwise, the communication parameters in this section apply to

SureMark printers that attach to a POS system with an RS-232 (EIA232) cable
connection.
If you use the RS-485 or USB communications interface, refer to either the
SureMark driver documentation in the appropriate IBM book for your operating
system (see Table 1) or, when using OPOS drivers, to the OLE for Retail POS
Application Programming Guide.
Table 1. Driver documentation by operating system
Operating System IBM Publication
4690 OS Version 1 and IBM 4690 OS API Specification for IBM 4610 Printers
Version 2
DOS IBM Point-of-Sale Subsystem for DOS Programming
Reference
OS/2, Windows NT, Windows IBM Point-of-Sale Subsystem Programming Reference and
95, and Windows 3.1x User’s Guide
The 4690 OS manual is available on the current maintenance diskette for the IBM
4690 operating system. Current versions of all publications are available on the
RSS web site.
RS-232 serial parameter

Protocol DTR/DSR mode or XON/XOFF mode
Baud Rate 9600, 19200, 115200
Start 1 bit Data 8 bits Parity None Stop 1 bit
RS-232 commands summary by function

The commands listed in Table 2 are described in detail in the following sections.
Table 2. RS-232 commands organized by function
Description Command Page
System Commands
EC/Request/Real-time status DLE ENQ 4 or X'100534' Immediate or X'1B008000' Buffered 13
request
Enable/disable the feed buttons ESC c 5 n X'1B6335;n' 49.
Extended address command GS | SOH or X'1D4901' This is an IMMEDIATE command. 13
(request printer ID)
Re-initialize the printer ESC @ or X'1B40'. 47
Reset printer DLE ENQ @ or X'100540' 12
Status request ESC v or X'1B76' 12
Verify previous commands X'1B00;80;00' 12
completed
Chapter 2. Communication parameters 5

Table 2. RS-232 commands organized by function (continued)
System Commands
Preset or Onetime-Set Commands
Download graphics (logo) GS * logo# n1 n2 data or X'1D2A';logo#;n1;n2;data 18
commands
Download user-defined characters ESC & s n m data or X'1B26;s;n;m;data' 21
Erase flash EPROM sector ESC # n or X'1B23;n' 28
Flash storage write ESC ’ n1 n2 data or X'1B27;n1;n2;data' 28
Microcode tolerance (MCT) ESC M n h l or X'1B4D;n;h;l'. 29
information - loading
Microcode tolerance (MCT) ESC S n or X'1B53;n' 29
information - request
Predefine messages GS : message# data GS : or X'1D3A; message#;data;'X'1D3A' 20
Send checksum of flash EPROM ESC ″ n or X'1B22;n' 27
sector
Setup Commands
Align positions ESC a n or X'1B61;n'. 44
Define document wait time ESC f x y or X'1B66;x;y' 46
Enable/disable upside-down ESC { n or X'1B7B;n' 49
printing
Fix font matrix ESC : n or X'1B3A n' 51
Print logo inline GS J d n1 n2 data or X'1D4A;d;n1;n2;data' 51
Request document length for GS N X'02' Null or X'1D4E0200' 37
landscape print
Request document length for GS c 1 n where n = 2 bytes indicating the length of the document in “Request
landscape print print motor steps. document
length for
landscape
print” on
page 37
Select 1/8-inch line spacing ESC 1 or X'1B31'. 40
Select 1/6-inch line spacing ESC 2 or X'1B32' 40
Select color printing ESC r n or X'1B72;n' 41
Select character for reprinted lines ESC + n or X'1B2B;n' 47
Select character size for scalable GS ! n or X'1D21;n' 50
fonts
Select maximum print speed ESC / n or X'1B2F;n' 35
Select thermal paper GS; n or X'1D 3B n' “Select
thermal
paper” on
page 52
Select user-defined or resident ESC % n or X'1B25;n' 37
character sets
Set code page ESC t n or X'1B74;n' 38
System Commands
Set document length for GS c 1 n where n = 2 bytes indicating the length of the document in “Set
landscape print print motor steps. document
length for
landscape
print” on
page 36
Set error recovery function ESC c 4 n or X'1B63;34;n' 45
Set horizontal tab positions ESC D [n1 n2] NUL NUL or X'1B44[n1 n2]0000' 42
Set intercharacter spacing ESC SP n or X'1B20;n' 39
Set left margin position ESC $ n1 n2 or X'1B24;n1;n2' 43
Set line spacing using minimum ESC 3 n or X'1B33;n' 42
units
Set or cancel double-wide mode ESC W n or X'1B57;n' 34
Set or cancel double-high mode ESC h n or X'1B68;n' 34
Set or cancel emphasized printing ESC G n or X'1B47;n' 35
Set or cancel invert mode ESC H n or X'1B48;n' 35
Set or cancel overline mode ESC x‘5F’ n or X'1B5F;n' 35
Set or cancel rotated character ESC V n or X'1B56;n' 39
Set or cancel underline mode ESC − n or X'1B2D;n': 34
Set or cancel unidirectional ESC U n or X'1B55;n' 36
printing
Set print mode ESC ! n or X'1B21;n' 33
Set print station ESC c 0 n or X'1B6330;n' 37
Set print station parameters ESC c 1 n or X'1B6331;n' 40.
Set relative position ESC \ n1 n2 or X'1B5C;n1;n2' 44
Set right margin position ESC ] n1 n2 or X'1B 5D;n1;n2'' “Set right
margin
position” on
page 43
Set sheet eject length ESC C n or X'1B43;n' 42
Status sent to system ESC ) n or X'1B29;n' 46
Bar Code Commands
Enable PDF417 truncation GS T n or X'1D54;n' 60
Select Aspect Ratio PDF417 bar GS S r;c or X'1D53;r;c' 59
code
Print bar code GS k n NUL or X'1D6B;n;data;00' 52
Print PDF417 bar code GS P data NUL or X'1D50;data;00' 58
Select bar code height GS h n or X'1D68;n' 57
Select font for HRI GS f n or X'1D66;n' 58
Select horizontal size of bar code GS w n or X'1D77;n' 57
Select printing position of GS H n or X'1D48;n' 57
human-readable information (HRI)

System Commands
Select PDF417 ECC Level GS R n or X'1D52;n1;n2' 59
Print Character Commands
Print and line feed LF or X'0A' or CR or X'0D' 60
Print, form feed, and cut the paper FF or X'0C' 60
(FF)
Print and feed paper n lines ESC d n or X'1B64;n' 61
Print and feed paper using ESC J n X'1B4A;n' 61
minimum units
Print Graphic Messages
Select and print a graphics (logo) ESC * d w h data or X'1B2A;d;w;h;data' 61
command
Print predefined graphics (logo) GS / m logo# or X'1D2F;m;logo#' 63
command
Print predefined messages GS ^ message# or X'1D5E;message#' 64.
Miscellaneous Commands
Retrieve checksum of each ESC | n1 n2 or X'1B7C n1 n2' 27
downloaded logo or each stored
message
Tab to next tab stop HT or X'09' 67
Return home (select print head ESC < n or 1B3C;n 68
location)
Paper cut/DI eject ESC i or ESC m -- X'1B69' or X'1B6D' 69
Generate drive pulse for cash ESC p m n1 n2 or X'1B70;m;n1;n2' 69.
drawer
Retrieve the flash storage ESC 4 n1 n2 X'1B34;n1;n2' 69
Retrieve size of user flash storage ESC 4 x ’03 FF FF FF’ or X'1B3403FFFFFF' 70
Check Processing Commands
Flip check ESC 5 or X'1B35' 67
MICR read ESC I or X'1B49' 65
Asynchronous (Real-Time) Commands
Real-time requests DLE ENQ n or X'1005n' 70
Data Buffer Management and Batch Printing
Reset line count ESC 6 or X'1B36' 72
Disable line count ESC 8 n or X'1B38'n 73
Hold printing until buffer is ESC 7 or X'1B37' 73
released
Release print buffer DLE ENQ 1 X'10;05;31’' 73
Page Mode Printing Commands
Select page mode ESC L or X'1B4C' 75
Select standard mode ESC S or X'1B4f' 75
Select printable area ESC X or X'1B58;x;y;dx;dy' 75
Select printing direction/position ESC T n or X'1B54;n' 76
System Commands
Set vertical position GS $ y or X'1D24;y' 76
Set relative vertical position GS \ y or X'1D5C;y' 76
Set right margin position ESC ] n1 n2 or X'1B5D;n1;n2'' 43
Set left margin position (standard ESC $ n1 n2 or X'1B24;n1;n2' 77
mode), Set absolute print position
(page mode)
Set relative horizontal position ESC <5C>h n1 n2 or X'1B5C;n1;n2' 77
Set printing position GS ] x y or X'1D5D;x;y' 78
Print and form feed and cut the FF or X'0C' 78
paper
Print page in page mode ESC FF or X'1B0C' 78
Clear print data in page mode CAN or X'18' 79
Alphabetized commands summary

Table 3. Commands in alphabetical order
Align positions ESC a n or X'1B61;n' 44
Clear print data in page mode CAN or X'18' 79
Disable line count ESC 8 n or X'1B38'n 73
Define document wait time ESC f x y or X'1B66;x;y' 46
Download double-byte characters 485/USB Syntax: X'1B28;s;n;data' RS232 Syntax: ESC s ( n data 18
or X'1B;28;s;n;data’'
Download graphics (logo) GS * logo# n1 n2 data or X'1D2A;logo#;n1;n2;data' 18
commands
Download user-defined characters ESC & s n m data or X'1B26;s;n;m;data' 21
Enable PDF417 truncation GS T n or X'1D54;n' 60
Enable/disable the feed buttons ESC c 5 n X'1B6335;n' 49.
Enable/disable two-color printing GS; n or X'1D3B n' 52
Enable/disable upside-down ESC { n or X'1B7B n' 49
printing
Erase flash EPROM sector ESC # n or X'1B23;n' 28
Extended address GS | or X'1D4901' 13
command-request printer ID
Fix font matrix ESC : n or X'1B3A;n' 51
Flash storage write ESC ’ n1 n2 data or X'1B27;n1;n2;data' 28
Flip check ESC 5 or X'1B35' 67
Generate drive pulse for cash ESC p m n1 n2 or X'1B70;m;n1;n2' 69
drawer
Hold printing until buffer is released ESC 7 or X'1B37' 73
Impact code page MCT commands. 25

Table 3. Commands in alphabetical order (continued)
MICR read ESC I or X'1B49' 65
Microcode tolerance (MCT) ESC M n h l or X'1B4D;n;h;l' 29
information - loading
Microcode tolerance (MCT) ESC S n or X'1B53;n' 29
information - request
Paper cut/DI eject ESC i or ESC m or X'1B69' or X'1B6D' 69
Predefine messages GS : message# data GS : or X'1D3A;message#;data;1D3A' 20
Print and feed paper n lines ESC d n or X'1B64;n' 61
Print and feed paper using ESC J n or X'1B4A;n' 61
minimum units
Print and line feed LF or X'0A' 60
Print and line feed CR or X'0D' 60
Print bar code GS k n NUL or X'1D6B;n;data;00' 52
Print logo inline GS J d n1 n2 data or X'1D4A;d;n1;n2;data' 51
Print page in page mode ESC FF or X'1B0C' 78
Print PDF417 bar code GS P data NUL or X'1D;50;data;00' 58
Print predefined graphics (logo) GS / m logo# or X'1D2F;m;logo#' 63
command
Print predefined messages GS ^ message# or X'1D5E;message#' 64
Proportional font ESC & s n m data or X'1B26;s;n;m;data' 23
Real-time requests DLE ENQ m or X'1005n' 70
Re-initialize the printer ESC @ or X'1B40' 47
Request document length for GS N X'02' Null or X'1D4E;02;00' 37
landscape print
Reset line count ESC 6 or X'1B36' 72
Retrieve size of user flash storage ESC 4 x ’03 FF FF FF’ or X'1B34;03;FF;FF;FF' 70
Retrieve the flash storage ESC 4 n1 n2 X'1B34;n1;n2' 69
Retrieve checksum of each ESC | n1 n2 or X'1B7C;n1;n2' 27
downloaded logo or each stored
message
Return home (select print head ESC < n or X'1B3C;n' 68
location)
Select and print a graphics (logo) ESC * d w h data or X'1B2A;d;w;h;data' 61
command
Select aspect ratio PDF417 bar GS S r;c or X'1D53;r;c' 59
code
Select bar code height GS h n or X'1D68;n' 57
Select character for reprinted lines ESC + n or X'1B2B;n' 47
Select character size for scalable GS ! n or X'1D21;n' 50
fonts
Select color printing ESC r n or X'1B72;n' 41
Select font for HRI GS f n or X'1D66;n' 58
Select horizontal size of bar code GS w n or X'1D77;n' 57
Select page mode ESC L or X'1B;4C' 75
Select PDF417 ECC level GS R n or X'1D52;n1;n2' 59
Select printable area ESC X or X'1B58;x;y;dx;dy' 75
Select printing direction/position ESC T n or X'1B54;n' 76
Select printing position of GS H n or X'1D48;n' 57
human-readable information (HRI)
Select standard mode ESC S or X'1B4f' 75
Select user-defined or resident ESC % n or X'1B25;n' 37
character sets
Send checksum of flash EPROM ESC ″ n or X'1B22;n' 27
sector
Select maximum print speed ESC / n or X'1B2F;n' 35
Set code page ESC t n or X'1B74;n' 38
Set document length for landscape GS c 1 n 36
print
Set error recovery function ESC c 4 n or X'1B63;34;n' 45
Set horizontal tab positions ESC D [n1 n2] NUL NUL or X'1B44[n1n2]0000' 42
Set intercharacter spacing ESC SP n or X'1B20;n' 39
Set left margin position ESC $ n1 n2 or X'1B24;n1;n2' 43
Set left margin position (standard ESC $ n1 n2 or X'1B24;n1;n2' 77
mode), Set absolute print position
(page mode)
Set line spacing using minimum ESC 3 n or X'1B33;n' 42
units
Set or cancel double-high mode ESC h n or X'1B68;n' 34
Set or cancel double-wide mode ESC W n or X'1B57;n' 34
Set or cancel emphasized printing ESC G n or X'1B47;n' 35
Set or cancel invert mode ESC H n or X'1B48;n' 35
Set or cancel overline mode ESC x‘5F’ n or X'1B5F;n' 35
Set or cancel rotated character ESC V n or X'1B56;n' 39
Set or cancel underline mode ESC − n or X'1B2D;n' 34
Set or cancel unidirectional printing ESC U n or X'1B55;n' 36
Set print mode ESC ! n or X'1B21;n' 33
Set print station parameters ESC c 1 n or X'1B63;31;n' 40
Set print station ESC c 0 n or X'1B63;30;n' 37
Set printing position GS ] x y or X'1D5D;x;y' 78
Set relative horizontal position ESC <5C>h n1 n2 or X'1B5C;n1;n2' 77
Set relative position ESC \ n1 n2 or X'1B5C;n1;n2' 44
Set right margin position ESC ] n1 n2 or X'1B5D;n1;n2'' 43
Set low paper calibration GS c 2 or X'1D63;32' 44

Set relative vertical position GS \ y or X'1D5C;y' 76
Set sheet eject length ESC C n or X'1B43;n' 42
Set vertical position GS $ y or X'1D24;y' 76
Status request ESC v or X'1B76' 12
Status sent to system ESC ) n or X'1B29;n' 46
Tab to next tab stop HT or X'09' 67
Thermal code page MCT commands; see Table 7 on page 30. 22
Verify previous commands X'1B00;80;00' 12
completed
System commands
This section describes the system commands.
Verify previous commands completed

Syntax:
X'1B00;80;00'
Purpose:
This command is used to ensure that all commands preceding it have been
completed. The application waits for the status return with status byte 5, bit
1 set.
Remarks:
The printer status is returned in status bytes 1–16. Status byte 5, bit 1 is
set after this request has been executed. See Chapter 5, “Status
information,” on page 85 for more information.
Error Conditions:
None
Status request
Syntax:
ESC v or X'1B76'
Purpose:
The printer status is sent to the system. This command will be processed in
the order it was received.
Remarks:
The printer status is returned in status bytes 1–16. See Chapter 5, “Status
information,” on page 85 for more information. For RS-232 printers, this
command is always buffered and processed in the order it is received.
Error Conditions:
None.
Reset printer
Syntax:
DLE ENQ @ or X'100540'
Purpose:
The printer stops if processing a command and begins its reset routine. The
print buffer is canceled. All commands are erased. All printer settings go
back to default values.
Remarks:
None
Error Conditions:
None.
EC/Request/Real-time status request

Syntax:
DLE ENQ 4 or X'100534' Immediate or X'1B008000' Buffered
Purpose:
To send the printer status to the system.
Remarks:
The printer status is returned in status bytes 1–16. Status byte 5 bit is set
after the EC request is executed. When used as a buffered command, this
command can be used to insure that all commands preceding it have been
completed. The application waits for the status to return with Status Bytes
5, bit 1 set. (See Chapter 5, “Status information,” on page 85.)
Error conditions:
None.
Extended address command-request printer ID

Syntax:
GS | SOH or X'1D4901'
Purpose:
This command returns 15 bytes of printer-specific information following the
printer status.
| Printer ID format
| Table 4. Device Type = 30
| Byte 1: Device type = 30 Reserved
| Byte 2: Device ID
| 08
| Byte 3: EC – HW version level Reserved
| Byte 4: EC – Software release level This level increments after a formal test cycle
| on the code. (This is the same as Status byte
| #4)
| Byte 5: EC – Software interim version Level The level that would increment as fixes were
| released for test. If a customer had a
| “pre-released” level, this would be used to
| track their level.
|| Byte 6: CR station width v 72 (0x48): 72 mm print width for 80 mm
| paper width
| v 50 (0x32): 50 mm print width for 58 mm
| paper width

| Table 4. Device Type = 30 (continued)
| Byte 7: DI station width Portrait station width 80 or 0x50 for 80 mm
| print width
| 2CR/2NR = 0x50 Note: The 4610 is 80.33 mm print width; 474
| dots at 150 dpi, and 374 at 120 dpi
| 1NR = 0x00
| Byte 8: Feature byte detection
| Bit 0 Two-color printing
|| 2CR / 2NR / 1NR = 0xFF Bit 1 Two-color enabled
| Bit 2 CR Cutter
| Bit 3 Out of Paper detection
| Bit 4 Low Paper Detection
| Bit 5 Cover Open Detection
| Bit 6 Paper jam detection
| Bit 7 Cutter failure
|
| Byte 9: Feature byte
| Bit 0 Reserved
|| 2CR = 0x9E Bit 1 DI Landscape Station; N/A for Model
| 1xR
| 2NR = 0x86
| Bit 2 DI Station support multipart forms;
|| 1NR = 0x80 N/A for Model 1xR
| Bit 3 MICR reader present; N/A for Models
| 2NR and 1xR
| Bit 4 Flipper present; N/A for Models 2NR
| and 1xR
| Bit 5 Scanner present; N/A for Models 1xR
| and 2xR
| Bit 6 Journal print station – N/A for Models
| 1xR and 2xR
| Bit 7 Cash drawer capable. Cannot detect
| when cash drawer is attached.
|
| Byte 10: Feature byte
| Bit 0 DBCS capable
| Bit 1 DBCS enabled (character sets
| downloaded and DBCS mode
| selected)
| Bit 2 EJ capable
| Bit 3 EJ enabled (memory allocated for
| EJ)
| Bit 4 Beeper present - N/A for 2CR and
| 2NR
| Bit 5 Reserved
| Bit 6 Reserved
| Bit 7 Reserved
| Byte 11: Feature byte Command set version. This is incremented
| when major printer functions change.
| Table 4. Device Type = 30 (continued)
| Byte 12: Feature byte Reserved
|
| Emulation mode for Model 1xR / 2xR

| The emulation mode for Model 1xR/2xR is intended for customers with applications
| that are hard-coded for their existing SureMark printers.
| When in emulation mode, the printer will:

| v Respond to the Device ID command and match one of the existing printers.
| v Return a status that:
| – Matches the existing printers of 8 status bytes.
| – Fixes the “Status Byte 4” (for RS-232) EC level at 0x61
| – Fixes the EC level in the DEVICE ID at 0x61.
| – Sets status byte 1 bit 6 (CR cover open) if any of the following errors are
| detected:
| - CR feed error (status byte 11 bit 0)
| - CR paper out (status byte 8, bit 5)
| - Cutter jam (status byte 11 bit 5)
| v Firmware download and erase commands: The firmware will look at the code that
| is downloaded to verify that the code is 1xR/2xR code before it erases the
| current code in the printer. If the code is not 1xR/2xR code, the old firmware will
| not be erased. No error bit will be set.
| All DBCS characters must be downloaded at the same time.
| Usage variables for system management cannot be read with the same commands
| as legacy printers. Use the IBM drivers for access to system management.
| Physical differences between Models 1xR and 2xR and previous printers:
| v The position of the cutter is different.
| v Not as much paper needs to be fed to advance the paper above the print head.
| v The default for the “0C” command will be less.
| The diagnostic package recognizes the printer as being in emulation mode and
| sends the correct firmware file to the printer for updating.
| The printer will be setup in Emulation mode when sent from the factory. Any driver
| and application that support Models 1xR and 2xR should put the printer into native
| mode when it is installed. This can also be done using an offline setup procedure.
Emulation of Non-IBM printers

| A 1xR printer can be put into EPSON Emulation mode via an Offline setup or via a
| Software command, MCT #1E, bit 0. See Microcode Tolerance Information
| -Loading. If the printer is in Epson Emulation mode and you want to run the IBM
| Diagnostics for POS Systems and Peripherals package against the printer, then you

| must put the printer into native mode or legacy mode using the printer offline test
| mode before the diagnostics package is started. Once you have finished running
| Diagnostics against the printer, you can set the printer back into Epson Emulation
| mode using the utilities in the diagnostics package or the same function in the
| printer offline test mode.
v Emulation is only supported in single-byte character set (SBCS) mode can
emulate an Epson single-station SBCS printer.
| v Emulation mode provides full support for most Epson commands. However, some
| commands are supported partially and a few commands are not supported at all.
v There will be some differences in the printed output, because of different dot
pitches in the print heads and the minimum distance that the paper feed motors
can move the paper. These differences will appear when there are a number of
printed lines, and the method of aligning the data is different.
v Logos and downloadable characters are supported in emulation mode. However,
because the Epson printer prints at 180 dpi and the SureMark prints at 200 dpi,
the emulated printout will be smaller.
v In order to implement fixes, new functionality, and other improvements, new
releases of printer microcode are routinely published. It is advisable that you run
the most recent version firmware on the printer.
v If one line is aligned using spaces and another line is aligned using the relative
position commands, the data might appear misaligned. The commands, such as
the relative position and margin commands that use the minimum unit of motion
values are based on a fraction of an inch, which eliminates the differences in the
dot pitch. Tabs and spaces are subject to pitch differences.
Preset or onetime-set commands

The SureMark printer has commands to specialize and tune each printer to improve
its usability, performance, and uniqueness. This flexibility is provided through the
use of flash erasable programmable read-only memory (flash EPROM). Data in this
memory device remains valid until it is redefined. This information only needs to be
defined once because it remains for the life of the printer or until it is redefined.
To verify that data was previously stored in the printer, the system can request a
checksum on data stored in each sector.
| The Flash EPROM can be allocated up to 10 sectors. To rewrite information in a

| sector, you must first erase the sector.
v For logo commands and predefined messages, erasing the sector is necessary
only to replace a logo or predefined message number, or when the length of the
logo or message exceeds space available in that sector.
v For user flash memory, erasing the sector is necessary only when writing to an
address that has already been written to.
v For user-defined thermal and impact characters, new characters can be added if
they have the same matrix as characters already in the character set. If new
character sets are added, the flash memory does not have to be erased. To
replace characters, you must first erase the sector.
Sector Function:
1 Download graphics (logo) commands
2 Predefined messages
3 Two user-defined impact character sets
4 User-defined thermal character set: four fixed matrix or 2 proportional
5 User flash memory
7 Thermal DBCS character storage
8 Impact DBCS character storage
| 9 Electronic journal storage
| 10 User-defined code page mapping
Memory allocation
The amount of memory allocated to each function is specified by the value stored to
its respective MCT location. (See Microcode Tolerance Information - Loading and
Microcode Tolerance Information - Request commands regarding information for
adjusting these values.) The MCT value represents the number of 64KB sectors
assigned to the respective function.
| In Model 2xR/1xR reallocation: To change the memory allocation of any of the

| character sets (user-defined impact characters, user-defined thermal characters,
| thermal DBCS character storage, Impact DBCS character storage), ALL memory
| partitions must be emptied or erased. To change the memory allocation of any of
| the remaining functions, ALL remaining memory partitions must be emptied/erased.
| If the memory is not erased, an MCT write error status will be returned.
After the MCT values are written, the new values will not take effect until after a
reset. The new memory allocations will start with the user defined character sets
(sectors 3 and 4), and then the DBCS (sectors 7 and 8), and then increment
upward starting with sector 1. Memory will be allocated until all requests are
satisfied, or until all available memory is used.
There is a total of forty-eight 64 KB sectors, for a total of 3.0 MB of FLASH memory

to allocate.
Note: The flash EPROM is guaranteed for a minimum life of 100,000 write/erase
commands by the flash manufacturer.
Table 5 lists the printer defaults.

| Table 5. Printer memory allocation defaults
| Function Default memory allocation MCT location
| User-defined impact 64 KB (0x0001) - 2xR 0xa0
| characters** 0 KB - 1xR
| User-defined thermal 64 KB (0x0001) 0xa1
| characters
| Logos 64 KB (0x0001) 0xa2
| Predefined messages 64 KB (0x000a) 0xa3
| User memory 128 KB (0x0002) 0xa4
| Scan image storage 0 KB (0x0000) for Model 2xR 0xa5
| and 1xR
| thermal DBCS character 960 KB (0x000E) 0xa6
| storage
| Impact DBCS character 444 KB (0x0007) - 2xR 0xa7
| storage** 0 KB - 1xR

| Table 5. Printer memory allocation defaults (continued)
| Function Default memory allocation MCT location
| Electronic journal storage 0KB (0x0000) 0xa8
| Note: For electronic journal
| storage in the printer, use the
| drivers provided by IBM. See
| www.ibm.com/solutions/retail/
| store
| User defined code page 64 KB 0xa9
| mapping
| **For single station printers, the impact DBCS character storage and the user-defined
| impact characters storage cannot be addressed: they remain at 0 KB.
| DBCS Code page Memory allocation required Memory allocation required
| Note: As double byte code for thermal DBCS (0xa6) for impact DBCS (0xa7)**
| pages are modified, these
| allocations could change. N/A for 1xR
| See the double-byte
|| information available on the In the 1xR this value is fix to
|| RSS web site: 0KB.
| www.ibm.com/solutions/retail/
| store
| Japan - 932 0x0007 (448 KB) 0x00004 (256 KB)
| Traditional Chinese - 950 0x000E (960 KB) 0x0007 (448 KB)
| Simplified Chinese - 1381 0X0007 (448 KB) 0X0004 (256 KB)
| Korean - 949 0x00007 (448 KB) 0x0003 (192 KB)
|
| Double-byte characters
Important
Use the IBM-provided drivers, diagnostics, and utilities to download the DBCS
characters to the printer.
Download graphics (logo) commands

Syntax:
GS * logo# n1 n2 data or X'1D2A;logo#;n1;n2;data'
Where:
logo# The logo number being stored
1 <=logo#<=255
n1 One-eighth the number of dots in the horizontal direction (width = 8
× n1).
range = 1 to 72 for a thermal logo
range = 1 to 59 for an impact logo
n2 One-eighth the number of dots in the vertical direction (height = 8 ×
n2).
range = 1 to 255 for a thermal logo
range = 1 to 5 for an impact logo
data The data to form the graphics image. The number of data bytes for
the image is n1 × n2 × 8
Purpose:
To store all-points-addressable print messages
Remarks:
A checksum is stored in the printer for each logo downloaded to the printer.
See “Retrieve checksum of each downloaded logo or each stored message”
on page 27. The checksum can be read by the application to determine the
logos that have been stored in the printer. These messages can be
positioned on the page using the commands for setting positions.
Decimal values are shown, but all parameter values (logo number, n1, n2)
must be hex values when sent to the printer.
The dot density of these messages is specified when the message is
printed. See “Print predefined graphics (logo) command” on page 63.
The total number of data bytes defined for all defined graphics messages
depends upon the amount of memory the user has allocated. See “Memory
allocation” on page 17.
If the parameters logo#, n1, or n2 are out of range, the command is
discarded and its remaining data is processed as print data.
This command should be sent only when the data buffer is empty. See the
description of bit 6 in “Erase flash sector” on page 28.
Images for the thermal logo commands will be defined by one-dot-high rows
(horizontal slices), and the impact will be defined by eight-dot-high rows
(vertical slices).
Note: For a thermal graphic message that is 24 dots high, across the page (n1 =
72, n2 = 3) takes over 2000 bytes of data.
Example: n1 = 2 & n2 = 2

For Thermal Graphics - Defined as:
X'1D2A010202AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA
55555555555555555555555555555555'
For Impact Graphics - Defined as:
X'1D2A020202FF00FF00FF00FF00FF00FF00FF00FF00
00FF00FF00FF00FF00FF00FF00FF00FF'
Error Conditions:
The error is status byte 3, bit 3: Flash EPROM load error. The following
conditions caused this error to occur:
v The command is trying to redefine a logo that was already defined, or
v The allocated memory is full.
Verify the sector was erased before downloading images.
Predefine messages
Syntax:
GS : message# data GS : or X'1D3A;message#;data;1D3A'
Where:
message# The message number being stored
1 to 255
data All data and commands to be included in this message. No
immediate commands can be included in the data.
Purpose:
To store predefined messages. This cuts transmission time. This is where
you can store the header and the trailer of receipts, for example.
Remarks:
v After a ″GS :″ occurs, all incoming commands are stored in the message
until another ″GS :″ occurs.
v “Print predefined graphics (logo) command” on page 63 can be included
in this command.
v A Checksum for each downloaded message is stored along with the
message. This can be used to verify the correct messages are stored in
the printer at printer initialization. See “Retrieve checksum of each
downloaded logo or each stored message” on page 27.
Example:
Store a trailer message:
X'1D3A01'
’Thank You For Shopping’ X'0D'
’ At RSD STORE’ X'0D'
’Store #1234567’ X'0D'
X'1D3A'
This would store this message as predefined message 1. See “Print
predefined messages” on page 64 for printing this trailer message.
Commands for selecting the print station and print characteristics must be
included with the stored message.
Limitations:
v “Print predefined graphics (logo) command” on page 63 can be included
in this command. Select and print a graphics command cannot be used.
See “Print graphic messages” on page 61.
v “Print predefined messages” on page 64 can be included in this
command, but can only be nested one message deep.
Example: Store a predefined message (’Jane Doe’) at location 3, then
issue the following commands:
1. X'1D3A06'
2. ’Welcome to Our Store’ X'0D'
3. X'1D5E03' (This prints the message that has been stored at location
3. The message cannot have a X'1D5Exx' in it, because that would
be more than one level of nesting.)
4. ’Is Your Cashier Today’ X'0D'
5. X'1D3A'
Using the stored message and the above commands, the resulting text
will be:
Welcome to Our Store
Jane Doe Is Your Cashier Today
v These commands cannot be included in the predefined message:
– “Define document wait time” on page 46.
– “Select character for reprinted lines” on page 47.
– “Set sheet eject length” on page 42.
– “Select and print a graphics (logo) command” on page 61.
v This command should be sent only when the data buffer is empty. See
the description of bit 6 in “Erase flash sector” on page 28.
Error Conditions:
The error is Status byte 3, bit 3: Flash EPROM load error. The following
conditions caused this error to occur:
v The command is trying to redefine a logo that was already defined, or
v The allocated memory is full.
Verify that the sector was erased before downloading images.
Download user-defined characters

Syntax:
ESC & s n m data or X'1B26;s;n;m;data'
Where:
s The character set being defined
1 User-defined thermal code page 1
5 User-defined impact code page 1
6 User-defined impact code page 2
n The beginning ASCII address of the characters being defined.
m The ending ASCII address of the characters being defined.
data The slice data for the defined characters. Note the number of bytes

is determined by which code page is being defined and the
character matrix of that code page.
Purpose:
To define a matrix pattern for user-definable code pages stored in flash
EPROM.
Remarks:
v After characters are downloaded to the printer, they remain valid until you
redefine them. This is true even if power to the printer is removed.
v Before the characters are defined, the sector of the flash EPROM which
stores this data must be erased. (See “Erase flash sector” on page 28.)
Also, the character matrix for the code page must have already been
defined. (See Table 7 on page 30, MCT# 3, 4, and 5.)
v Flash EPROM sector 4 contains all user-defined code pages for the
thermal print head. To redefine a code page, you must erase and
reprogram all of them.
v Flash EPROM sector 3 contains both user-defined code pages for the
impact print head. To redefine a code page, you must erase and
reprogram both of them.
v You cannot redefine one character only. You must redefine a whole code
page.
v ASCII characters 0-31 are reserved for commands.
Thermal code page

You define the character matrix (width/height) for each code page. The values are
stored as Microcode Tolerance values in the EEPROM. See Table 7 on page 30.
Note: The height must be an even number. If an odd number is downloaded, the
command will be rejected.
The number of data bytes per character loaded is 2 × the character height. The
total number of data bytes for this command is 2 × the character height × (1+m−n).
Example: 10 wide × 20 high
Defined as:
X'1B26014848 C0C0C0C0C0C0C0C0C0C0C0C0C0C0FFC0FFC0F
C0C0C0C0C0C0C0C0C0C0C0C0C0C0C0C0C0C0'
The above statement defines character X'48' as an ’H’.
Note: The number of data bytes = 2 × dot height (20) = 40 bytes.
Proportional font
Note: The syntax for the proportional font command is the same command as the
“Download user-defined characters” on page 21 with limitations.
EIA-232 Syntax:
ESC & s n m data or X'1B26;s;n;m;data'
Where:
s The character set being defined
n The beginning ASCII address of the characters being defined
m The ending ASCII address of the characters being defined
data The height and width of the character, and the matrix pattern for the
data. The number of data bytes is (m−n+1) × (2+wb×32). wb is
defined in the MCT command.
Purpose:
To download and print proportional fonts (True Type fonts) in the thermal
station. Each character in the code page has its own unique width and
height. The matrix must be within the following ranges:

Width 8 ≤ width ≤ 32
Height
8 ≤ width ≤ 32
Remarks:
v Proportional and standard fonts may be used on the same line. If both
types of fonts are used on a line, you would probably use proportional
fonts for the description and resident fonts for the amounts.
v For alignment, a command that will allow right and left alignment on the
same line may be used. This will allow the user to align a column
(decimal point) on the right, and still be left-aligned. (See “Align positions”
on page 44).
v Once characters are downloaded to the printer, they remain valid until
you redefine them. This is true even if power to the printer is removed.
v Before the characters are defined, the sector of the flash EPROM which
stores this data must be erased. (See “Erase flash sector” on page 28).
v You cannot redefine one character only. You must redefine a whole code
page.
v If the parameter s, n, or m is out of range, the command is discarded
and the remaining data is processed as print data.
v ASCII characters 0 through 31 are reserved for EIA-232 functions and
cannot be defined.
v See “Proportional fonts” on page 91 for suggestions about how to
implement proportional fonts.
Limitations:
The memory required for proportional fonts is much greater than the
memory that was required for user-defined fonts. Therefore, when code
page 1 (or 3) is set up as proportional, code page 2 (or 4) is not valid.
You cannot set up code page 2 or code page 4 as a proportional font.
A conversion program for TrueType (TT) fonts is available on the 4610 Web site.
This program converts the TT fonts to the required download format for the 4610
printers.
To download the font:
1. Store the code page matrix as an MCT value. Use the command X'1B
4D x 55 wb' where:
x X'02' for thermal code page 1, X'17' for thermal code page 3
wb The number of bytes, which is also 1⁄8 the number of dots, in
the width of the widest character. The valid range is 2≤wb≤4.
2. Erase the existing character set using the command X'1B 23 04'.
3. Use the proportional font command to download the font.
Example:
To define an A to code page 1 when wb is set to 02, enter the following:
X'1B260141410C16'
X'0F001F803FC070E06060C030C030C030C030C030C030'
X'C030FFF0FFF0C030C030C030C030C030C030C030'
X'C030000000000000000000000000000000000000000000'
This command specifies a character width of 12 dots (X'0C') and a
character height of 22 dots (X'16'). Following the width and height are 64
bytes that define the character. If, as in this case, the character is defined
before all 64 bytes have been used, the rest of the bytes are filled with X'0'
(see Figure 1).
Note: If wb were set to 03, then the total number of data bytes would be
98 (3×32+2)
row #
0000111100000000 0F00 1
0001111110000000 1F80 2
0011111111000000 3FC0 3
0111000011100000 70E0 4
0110000001100000 6060 5
1100000000110000 C030 6
1100000000110000 C030 7
1100000000110000 C030 8
1100000000110000 C030 9
1100000000110000 C030 10
1100000000110000 C030 11
1100000000110000 C030 12
1111111111110000 FFF0 13
1111111111110000 FFF0 14
1100000000110000 C030 15
1100000000110000 C030 16
1100000000110000 C030 17
1100000000110000 C030 18
1100000000110000 C030 19
1100000000110000 C030 20
1100000000110000 C030 21
1100000000110000 C030 22
0000000000000000 0000 23
0000000000000000 0000 24
0000000000000000 0000 25
0000000000000000 0000 26
0000000000000000 0000 27
0000000000000000 0000 28
0000000000000000 0000 29
0000000000000000 0000 30
0000000000000000 0000 31
0000000000000000 0000 32
Figure 1. Proportional font example
Impact code page

You define the character matrix for each code page with MCT #4 for impact code
page 1 and MCT #5 for impact code page 2. See Table 7 on page 30.
If the matrix defines the characters as 9 dots high or less, a print line will be printed
in one pass of the print head. When the matrix is defined as greater than 9 dots
high, it takes two passes of the print head per print line.
Landscape printing is limited to characters with a height of 9 dots or less. If

user-defined characters are to be used in landscape print mode, they must be less
than 10 dots high.

The number of data bytes per character loaded is 2 × character width. The total
number of data bytes for this command is 2 × character width × (1+m−n). Each
slice is defined with two bytes; the most significant bit (MSB) of each slice is the
bottom of the character.
When defining wire patterns, the same wire does not fire in consecutive, primary (P)
and secondary (S) positions. (The printer does not check for errors in defining the
character.) If the character is defined with dots in consecutive positions only one of
the dots is fired.)
Example: 11 half-dots wide (or 5.5 full dots) × 9 high
Defined as:
X'1B26034141FO00080014000200110000081100020014000800F000'
The above statement defines character X'41' as an ‘A’.
Note: The number of data bytes = 2 × dot width (11) = 22 bytes.

Error Conditions:
Flash EPROM load error - Verify the sector was erased before downloading
images.
| User-defined code page mapping

| 485/USB Syntax:
| X'1B;6a;data'
| RS232 Syntax:
| ESC j data or X'1B;6a;data'
| Where:
| data 256 bytes of data to fill code page.
| Remarks:
| Each character is referenced by it’s Unicode number. If the Unicode for a
| character downloaded is NOT part of the resident characters stored in the
| printer than a space character will be inserted.
| Note: The table below only shows a portion of code page 858. If the entire
| code page 858 were shown, the table would have 128 rows instead
| of the 9 rows shown below.
| Table 6. Unicode positions for code page 858 - 2 bytes for each mapping location
| U00000C7 Ã 80h
| Table 6. Unicode positions for code page 858 - 2 bytes for each mapping
| location (continued)
| U00000FC ³ 81h
| U00000E9 é 82h
| U00000E2 â 83h
| ................. ................. .................
| U00000B9 ¹ FBh
| U00000B3 ³ FCh
| U00000B2 ² FDh
| U00025A0 " FEh
|
| For the Unicode characters supported in the printers please see separate
| Spread Sheet.
| Characters 0x20 through 0x7F are the same as other codepages.
| Therefore, the amount of Unicode values will be from 0x80 through 0xFF (
| 128 Unicode values, 256 bytes).
| Selection of the User Defined code page is ignored if the code page has
| not been defined. The previous codepage will still be selected.
| Error conditions:
| Flash EPROM Load Error - verify that this sector was erased before down
| loading the images. Command Reject - when there is no memory allocated
| for this function.
Request checksum of flash memory sector

Syntax:
ESC ″ n or X’1B22;n’
Where:
| n
| 01 Sector 1 - downloaded graphics
| 02 Sector 2 - predefined messages
| 03 Sector 3 - user-defined impact character set
| 04 Sector 4 - user-defined thermal character sets
| 05 Sector 5 - user flash storage
| 06 Thermal double byte character sets
| 07 Impact double byte character sets
| 08 User defined code page mapping
Purpose:
To verify data integrity of the data loaded in the Flash EPROM in the
printer.
Retrieve checksum of each downloaded logo or each stored message

ESC | n1 n2 or X'1B7C;n1;n2'
where
| n1 = 0x01 for downloaded logos
| = 0x02 for stored messages
n2 The number of the downloaded logo or message that is being
queried.

1 <n2<255 or 0x1 < n2 <= 0xFF
Purpose
To verify data integrity of the logos or messages stored in the
printer. The printer responds with a 2 byte checksum following the
status bytes. If the logo or message is not defined, the checksum
will respond as 0x0000.
Status byte 10 bit 2 will be set when this status is returned.
Flash storage write

Syntax:
ESC ’ n1 n2 data or X'1B27;n1;n2;data'
Where:
n1 = number of data bytes to store
n2 = 3-byte address where data bytes are to be stored
Error Conditions:
Flash EPROM load error - Verify the sector was erased before downloading
data.
Remarks:
| The valid address range depends on the memory allocated to this function.
| Use “Retrieve size of user flash storage” on page 70 to determine the valid
| range.
| The command is rejected when the address is out of range.
Erase flash sector

Syntax:
ESC # n or X'1B23;n'
Where:
n
01 downloaded graphics
02 predefined messages
03 user-defined impact character set
04 user-defined thermal character sets
05 flash storage
06 double byte characters
07 reserved
| 08 Scanned image storage area; n/a for Models 2xR and 1xR
09 Electronic journal storage area
| 0A User defined code page mapping
| 0B - FF
| Reserved
Purpose:
To erase the flash EPROM before downloading the data into the printer.
Remarks:
The command should only be sent to the printer when the buffer is empty
(status byte 2, bit 6). No other commands should be sent until this
command is complete.
Status byte 3, bit 7 (command complete bit) is set to show erasing is
finished and the command is complete.
The flash EPROM is guaranteed for a minimum life of 100,000 write/erase
commands by the Flash manufacturer.
Microcode tolerance (MCT) information - loading

Syntax:
ESC M n h l or X'1B4D;n;h;l'
Where:
n Microcode tolerance (MCT) that is being adjusted
h The high-order byte of MCT data
l The low-order byte of MCT data
Purpose:
| The microcode tolerance (MCT) information is used to make adjustments to
| the printer’s microcode. MCT data is nonvolatile data stored in the printer
| EPROM that is specific to a printer. For example, an MCT parameter can
| be defined to adjust for mechanical tolerances which cause a print line to
| not be centered on a document. Another would be for adjusting for the
| number of motor steps to the first print position on a document. This data
| remains intact until changed by the user.
Remarks:
Table 7 on page 30 lists the MCT values by the parameter (n). The table
includes the default, the minimum, and the maximum values of each MCT.
If you try to set an MCT value out of its defined range, it is set to the
closest limit (the minimum or maximum value) or rejected.
Error Conditions:
EPROM load error
Microcode tolerance (MCT) information - request

Syntax:
ESC S n or X'1B53;n'
Where:
n Microcode tolerance (MCT) information that is being requested
Purpose:
To enable reading MCT information from EEPROM.
Remarks:
v MCT data is sent over the serial line after status bytes. See Table 7 on
page 30 for the values of parameter n.
v MCT write command values that are out of range will cause the
command to be rejected. (See bit 7 of “Status byte 1” on page 86.)

| Table 7. MCT command definitions
| DEC HEX MCT Default Min Max
| 1 1 DBCS code page X'FF00' X'0000' X'FFFFH'
| Byte 1: Code page selected

| Byte 2: Matrix for the
| impact code page.
| 0 = 16 x 16 matrix
| 1 = 9 x 16 matrix
| 2 2 Matrix of user-defined thermal code page X'0A14' X'0810' X'1020'
| 1
| (10x20) (16x32)
| Byte 1: Dot row width
| Byte 2: Dot row height
| 2
| (10x20) (16x32)
| 4 4 Matrix of user-defined impact code page X'0707' X'0404' X'1010'
| 1
| (07x07) (16x16)
| Byte 1: Half-dot row width
| 5 5 Matrix of user-defined impact code page X'0707' X'0404' X'1010'
| 2
| (07x07) (16x16)
| Byte 1: Half-dot row width
| 3
| (10x20) (16x32)
| 4
| (10x20) (16x32)
| Table 7. MCT command definitions (continued)
| 30 1E Mode options X'FFFF' N/A N/A
| Bit 0: (Valid in the 1xR printers)
| v 1 = IBM native mode.
| v 0 = Set to non-IBM emulation
| mode.
| Bits 1–12
| Reserved for future use, should
| be left at 1
| Bit 13: (DI portrait mode only)
| v 1 = Line feeds not executed
| until DI ready (non-IBM
| mode).
| v 0 = Line feeds are executed
| without regard for the state of
| DI ready (IBM mode).
| Bit 14:
| v 1 = Normal operations (IBM
| mode).
| v 0 = Switch order of font A
| and font B (non-IBM mode).
| Bit 15:
| v 0 = Disable CR (X'0D') in CR
| station. No line feeds in DI
| (non-IBM mode).
| v 1 = Normal operations. Treat
| CR (X'0D') the same as line
| feeds (X'0A'). (IBM mode).
|
| 33 21 FF60h on Models FFFFH
|| RS232 - Communication.
1xR and 2xR
| Baud/DataFlow
| Bit 15
| 1 = DTR/DSR Dataflow
| 0 = XON/XOFF
| Bit 14
| 1 = System Unit Flow Control
| (DTR) Disabled
| 0 = System Unit Flow
| Control (DTR) Enabled
| Bit 13-8
| Reserved
| Bit 7 -0
| BAUD Rate:
| 9600 Baud == xx08h
| 19200 Baud == xx10h
| 115200 Baud == xx60h
|
| 51 33 DBCS Address Vector 1 80FFh 0000H FFFFH
| 52 34 DBCS Address Vector 2 0000h 0000H FFFFH

| Table 7. MCT command definitions (continued)
| 53 35 DBCS Address Vector 3 0000h 0000H FFFFH
| 68 44 Power supply capabilities - peak current
| - mAmps
| 96-104 60-68 Reserve for manufacturing / native FFFH
| windows driver
| 105 - 69 – 6E Printer usage statistics N/A N/A FFFFH
| 108
| 111 6F Status request options: N/A 0 FFFFH
| Bit 15: See “Microcode tolerance (MCT) information - request ” on page 29. The status returned
| when the bit is set to 1, the MCT number is not sent with the MCT data; when the bit is set to 0,
| the MCT number is sent in byte after MCT data.
| Bit 14: 1 = compatibility mode with older printers. 0 = Models 1xR and 2xR native mode. The
| number of Status bytes increases and the format of the Device ID response has changed. See
| “Extended address command-request printer ID” on page 13.
| Bit 13: 1 = MICR will be read into the flipper. 0 = MICR reading setup for back-to-back MICR
| reads. First read into the throat of printer, then read into the flipper.
| Bit 12: Magnetic noise level: 1 = compatibility mode with older printers. 0 = The data sent from
| the printer as a result of a MICR read command (1B;49) will include a byte with the amplitude of
| a noise level. Data would be structured as {Signal Strength; magnetic noise level; MICR read
| data}
| Bit 11: MICR Raw data format; 1 = compatibility mode with older printers. 0 = Change the MICR
| data response to TOAD Format. Symbol Definition “T” TRANSIT “O” ON-US “A” AMOUNT “D”
| DASH
| Bits 10: Electronic Journal Options: When all electronic journal sectors are full. 0 = Printer
| automatically erases the ‘earliest’ session to store the latest data. If there is only one session,
| the automatic erasing will not work and printer will report an error that all sectors are full. 1 =
| Printer will report back an error message that all sectors are full. A session must be erased
| before more EJ data can be stored.
| Note: For electronic journal storage in the printer, use the drivers provided by IBM. See
| www.ibm.com/solutions/retail/store
| Bits 9- 0: Reserved for future use – should remain at 1.
| 160 A0 User Defined Impact Character Memory 0001h - 2xR 0000h 0001h
| Allocation 0000h - 1xR
| 161 A1 User Defined Thermal Character Memory 0001h 0000h 0001h
| Allocation
| 162 A2 User Defined Logos Memory Allocation 0001h 0000h 0030h
| 163 A3 Predefined messages Memory Allocation 0001h 0000h 0030h
| 164 A4 User FLASH Storage Memory Allocation 0002h 0000h 0030h
| 165 A5 Scan Image Storage Memory Allocation 0000h 0000h 0000h
| 166 A6 Thermal DBCS Character Storage 000Eh 0000h 002Fh
| Memory Allocation
| 167 A7 Impact DBCS Character Storage 0000h - 1xR 0000h 002Fh
| Memory Allocation 0007h - 2xR
| 168 A8 Electronic Journal Storage Memory 0000h 0000h 0030h
| Allocation
| 169 A9 User Defined Code Page Mapping 0001h 0000h 0001h
|
Setup commands
Setup commands change character font, intercharacter spacing, and the target print
station.
Set print mode

Syntax:
ESC ! n or X'1B21;n'
Where:
n Specifies print characteristics, such as user-defined thermal and
impact code pages.
Bit Number Function Bit=0 Bit=1 Thermal Impact

(LSB) 0 Char/page 0 See below See below yes yes
1 Char/page 1 See below See below yes yes
2 Overline Cancel Set yes no
3 Emphasized Cancel Set yes yes
4 Double-high Cancel Set yes yes
5 Double-wide Cancel Set yes yes
6 Inverted Mode Cancel Set yes no
(MSB) 7 Underlined Cancel Set yes no
Default:
n = 00
Remarks:
v For thermal printing with resident character sets:
Font A = 10 dots (wide) × 20 dots (high) or 1.25 mm × 2.5 mm
Font B = 12 dots (wide) × 24 dots (high) or 1.5 mm × 3.0 mm
Font C = 8 dots (wide) × 20 dots (high) or 1.0 mm × 2.0 mm
Invert cannot be used with overline and underline.
v For impact printing:
Font A = dot density of 75 half-dots per inch (resident characters = 1.2
mm × 2.5 mm).
Font B = dot density of 60 half-dots per inch (resident characters = 1.5
mm × 2.5 mm).
Emphasized printing enable and disable, and font A or font B selection
must be at the beginning of a print line to be recognized.
User-defined characters greater than 9 dots high cannot be printed
double high in landscape mode.
Double-high and emphasized characters are not valid in landscape
mode.
v See “Download user-defined characters” on page 21, “Set print station”
on page 37, and “Select user-defined or resident character sets” on page
37 for related information.
Example:
Print mode set to font B, emphasized and underlined enabled (n = 89 hex).

Table 8. Character that selects font a/b/c
User defined User defined Resident Resident
Bit Thermal Impact Thermal Impact
10 Code page 1 Page 1 font A Font A Font A
00 Code page 2 Page 1 font B Font B Font B
10 Code page 3 Page 2 font A Font C Font A
11 Code page 4 Page 2 font B Reserved Font B
Set or cancel double-wide mode

Syntax:
ESC W n or X'1B57;n'
Where:
n=00 Cancel double-wide mode
n=01 Set double-wide mode
Default:
n = 00
Set or cancel double-high mode

Syntax:
ESC h n or X'1B68;n'
Where:
n=00 Cancel double-high mode
n=01 Set double-high mode
Default:
n = 00
Purpose:
For better print quality with double-high characters in the document station.
Remarks:
See “Set or cancel unidirectional printing ” on page 36.
Set or cancel underline mode

Syntax:
ESC − n or X'1B2D;n'
Where:
n=00 Cancel underline mode
n=01 Set underline mode
Default:
n = 00
Remarks:
This is valid in the Cash Receipt station.
Set or cancel overline mode
Syntax:
ESC x‘5F’ n or X'1B5F;n'
Where:
n=00 Cancel overline mode
n=01 Set overline mode
Default:
n = 00
Remarks:
This is valid in the customer receipt station only.
Set or cancel invert mode

Syntax:
ESC H n or X'1B48;n'
Where:
n=00 Cancel Invert Mode
n=01 Set Invert Mode
Default:
n = 00
Remarks:
This is valid in the customer receipt station only.
Set or cancel emphasized printing

Syntax:
ESC G n or X'1B47;n'
Where:
n=00 Cancel Emphasized Mode
n=01 Set Emphasized Mode
Default:
n = 00
Remarks:
This must be at the beginning of a print-line in the document portrait station.
It is enabled for the entire line.
Select maximum print speed

Syntax:
ESC ? n or X'1B2F;n'
Where:
n=00 80 lines per second
Default:
n = 00

Remarks:
v In the cash receipt station, the printing will slow down to the maximum
selected speed. This will increase the quality of the printing and lower the
current draw from the power supply when printing high-density images,
such as dark logos.
v This is the maximum speed being selected, so the dot utilization
algorithms can still slow the speed further when necessary.
Set or cancel unidirectional printing

Syntax:
ESC U n or X'1B55;n'
Where:
n=00 Cancels unidirectional printing
n=01 Sets unidirectional printing
Default:
n = 00
Remarks:
This is valid in the document station in portrait mode only, when there must
be two passes of the print head to print one print line.
Example: double-high or emphasized print.
When unidirectional mode is set to double-high characters, it takes three
passes of the print head.
In bidirectional mode, printing double-high characters takes only two passes
of the print head.
Unidirectional printing takes longer but increases the quality of the print.
Set document length for landscape print

Syntax:
GS c 1 n
Where:
n 2 bytes indicating the length of the document in print motor steps.
Remarks
v Document length data is sent in the status after the status bytes.
v Status byte 5, bit 3, is sent to indicate that extra data is attached.
Note: There are 50 motor steps per inch. A 6-inch document = 300 steps. (Use
295 to allow a margin for error; n=0x127.) To calculate the number of dots
per printed line:
v Under normal operation, the printer measures the length of the document.
This command can be used to save transaction time if the document
length is known by the application.
v for 150 DPI (dots per inch)
[(motor_steps - 75 * 3.12] - 10 = dots per line
v or for a 6-inch document
(676 dots) / (10 = dots per character) = 67 characters per line
v for 120 DPI
[(motor steps - 75) * 2.5] - 10 = dots per line
v or for a 6-inch document
(540 dots) / (10 = dots per character) = 54 characters per line
or
Attention: It is recommended that you set the document length a few steps
shorter than the actual document. If you set the document length too long the
printer will feed the document out of the printer roller and an error will be generated.
Request document length for landscape print

Syntax:
GS N X'02' NULL or X'1D4E;02;00'
Purpose
To determine the length of the document in the Landscape Print station
Remarks
v Document length data is sent in after the status bytes.
v Status byte 5, bit 3, is sent to indicate that extra data (beyond status byte
8) is attached.
Set print station

Syntax:
ESC c 0 n or X'1B63;30;n'
Where:
n Specifies the print station.
Bit # ↓ Station
LSB 0 Electronic journal
1 Cash Receipt Station
2 Document Station - Portrait Mode
3 Document Station - Landscape Mode
4 Reserved
5 Reserved
6 Reserved
7 Reserved
Default:
n = 02
Remarks:
See Chapter 4, “Document handling,” on page 81.
The EJ station can be selected along with one of the other stations;
however, you cannot select both CR and DI.
Select user-defined or resident character sets

Syntax:
ESC % n or X'1B25;n'
Where:
n=00 Select resident character sets
n=01 Select user-defined character sets
Default:
n = 00 when printer is in Single Byte Mode
n = 01 when printer is in Double Byte Mode. MCT #0x10 Bit 7
Remarks:
See “Download user-defined characters” on page 21.
| Set code page

| Syntax:
| ESC t n or X'1B74;n'
| Where:
| n=00 Code Page 437 - United States
| n=01 Code Page 858 - Multilingual
| n=02 Code Page 863 - Canadian-French
| n=03 Code Page 860 - Portugal
| n=04 Code Page 865 - Norway
| n=05 Printer’s Generic Code Page 1
| n=06 Printer’s User Defined Code Page Mapping
| n=07 Code Page 869 – Greek
| n=08 Code Page 857 – Turkish
| n=09 Code Page 864 – Arabic
| n=0a Code Page 867 – Hebrew (Israel)
| n=0b Code Page 852 – Hungarian, Polish, Czech, Romanian, Slovak,
| Slovenian, Croatian
| n=0c Code Page 848 – Ukranian
| n=0d Code Page 866 – Russian (cyrillic)
| n=0e Code Page 872 – Bulgarian, Serbian
| n=0f Code Page 775 – Lithuanian, Latvian, Estonia
| n=10 Code Page 861 – Icelandic
| n=11 Code Page 1250 – Windows Latin 2
| n=12 Code Page 1251 – Windows Cyrillic
| n=13 Code Page 1252 – Windows Latin 1
| n=14 Code Page 1253 – Windows Greek
| n=15 Code Page 1254 – Windows Turkish
| n=16 Code Page 1255 – Windows Hebrew
| n=17 Code Page 1256 – Windows Arabic
| n=18 Code Page 1257 – Windows Baltic Rim
| Default:
| n = 01
| Remarks:
| Changing code pages is valid for resident character sets only. If
| user-defined character sets are enabled, this command will not do anything.
| In the DBCS printer, the characters used from each of these code pages
| will be determined by the DBCS Vector Ranges that are selected. Selection
| of the User Defined Code Page Mapping (0x06), is ignored if the code page
| has not been defined. The previous codepage will still be selected
Set intercharacter spacing for single byte character sets

Syntax:
ESC SP n or X'1B20;n'
Where:
n The number of dot-spaces in the thermal print station or half-dot
spaces in the impact print station.
Default:
n = 03
Maximum:
n = 08
Remarks:
If you select double-width printing, the space to the right of each character
is doubled.
Set intercharacter spacing for double byte character sets

Syntax:
ESC T n or X'1B52;n'
Where:
n The number of dot-spaces in the thermal print station or half-dot
spaces in the impact print station.
Default:
n = 06
Maximum:
n = 20 hex (32 decimal)
Remarks:
If you select double-width printing, the space to the right of each character
is doubled.
Set or cancel rotated characters

Syntax:
ESC V n or X'1B56;n'
Where:
n=00 Cancel Rotated Characters
n=01 Set Rotated Character
Default:
n = 00
Remarks:
Rotation is 90 degrees clockwise. This command is supported only in the
thermal print station.

Set print station parameters
Syntax:
Where:
n Specifies the print station.
Bit # ↓ Station
LSB 0 Reserved
1 Customer Receipt Station
2 Document Station - Portrait Mode
3 Document Station - Landscape Mode
4 Reserved
5 Reserved
6 Reserved
7 Reserved
Purpose:
This command is used for setting the line spacing, margins, and tabs.
Remarks:
More than one station can be selected at the same time if the settings are
common to all of the selected stations.
Default:
n = 02 (customer receipt station)
Select 1/8-inch line spacing

Syntax:
ESC 1 or X'1B31'
Remarks:
In the thermal (receipt) station this would set line feeding to 26 steps/line.
In the impact (document - portrait) station this would be set to 6 steps/line.
Note: Spacing in the document - portrait is actually 8.5 lines per inch. Line
spacing dimension is approximate. For the impact printer in portrait
mode, the actual line spacing must be calculated using 51 steps per
inch.
Note: For DI Portrait Printing: Characters greater than 9 dots high (DBCS
16x16 character) takes 2 passes of the print head - with paper fed
in-between the lines (4 steps). The actual lines-per-inch will be
adjusted. Example if printer is set to 1/8 inch line spacing. The
printer will line feed 6 steps in-between each line, and the 4 steps
inside of the line. The result is 10 steps/line or 4.8 lines per inch.
In the impact (document - landscape) station this would be set to 16
steps/line.
This command should be sent after “Set print station parameters.”
Select 1/6-inch line spacing

Syntax:
ESC 2 or X'1B32'
Remarks:
In the thermal (receipt) station this would set line feeding to 34 steps/line.
In the impact (document - portrait) station this would be set to 8 steps/line.
Note: Spacing in the document - portrait is actually 6.375 lines per inch.
Line spacing dimension is approximate. For the impact printer in
portrait mode, the actual line spacing must be calculated using 51
steps per inch.
In the impact (document - landscape) station this would be set to 21
steps/line.
This command should be sent after “Set print station parameters” on page
40.
Note: For DI Portrait Printing: Characters greater than 9 dots high (DBCS
16x16 character) takes 2 passes of the print head - with paper fed
in-between the lines (4 steps). The actual lines-per-inch will be
adjusted. Example if printer is set to 1/6 inch line spacing. The
printer will line feed 8 steps in-between each line, and the 4 steps
inside of the line. The result is 12 steps/line or 4 lines per inch.
Select color printing

Syntax:
ESC r n or X'1B72;n;'
Where:
n=
00 Cancel color printing
01 Enable full-character color printing
02 Enable half-character color printing
Default:
n = 00
Purpose:
To enable half-character or full-character color printing, or to disable color
printing.
Remarks:
v You can enable and disable full-character color printing within a print line.
This enables you to print one word in a different color.
v This command can be used up to 8 times in a line when full-character
color printing is used.
v Half-character color printing is only supported at the beginning of a print
line.
v If both bit 1 and bit 0 of n are set (n=03), only half-character color
printing will be enabled.
v This command is only valid if the Enable Color Printing command is sent
first. When color paper is enabled, the printer is limited to printing at 15
LPS when printing 8 LPI.
Limitations:
v This command is only valid if Color Printing is enabled (see “Select
thermal paper” on page 52).

v When color paper is enabled, depending on the paper, the printer might
be limited to printing at 15 lps when printing 8 lpi.
Set line spacing using minimum units

Syntax:
ESC 3 n or X'1B33;n'
Where:
n Specifies line-feed steps.
In the customer receipt station, 1 inch = 204 steps and 1 mm = 8
steps. Thermal must be an even number.
In the document portrait station, 1 inch = 51 steps and 1 mm = 2
steps.
In the document landscape station, 1 inch = 127 steps and 1 mm =
5 steps.
This command should be sent after “Set print station parameters”
on page 40.
Set sheet eject length

Syntax:
ESC C n or X'1B43;n'
Where:
n Specifies the number of line feed steps using minimum units moved
when a FF is sent in the receipt station.
In the document station, an eject will feed until the document has
exited the lower document sensors - this length is not used.
Default:
| n = 0x68 (104 decimal)
Maximum:
255 steps (FF hex)
This value is stored in the printer memory so that it is not lost when the printer is
reset.
Set horizontal tab positions

Syntax:
ESC D [n1 n2] NUL NUL or X'1B44[n1n2]0000'
Where:
n1 The high-order-byte dot offset for the horizontal tab.
n2 The low-order-byte dot offset for the horizontal tab.
Default:
There is a tab every 100 dots.
Remarks:
40.
Up to 5 tab positions can be stored. All 5 n1 n2 value pairs can be included
in one command. Values must be entered in hex.
A tab is calculated from the left margin position.
Tab values must be in ascending order.
Example: To set 3 tab positions - at the 100, 150 and 300 dot positions:
v X'1B4400640096012C0000'
See “Horizontal tab” on page 67.
Set left margin position

Syntax:
ESC $ n1 n2 or X'1B24;n1;n2'
Where:
n1 The high-order byte of the dot offset from the beginning of the print
line.
n2 The low-order byte of the dot offset from the beginning of the print
line.
Default:
n1 = 0, n2 = 0
Remarks:
In the customer receipt station, 1 mm = 8 dots.
In the document station, 1 inch = 150 half-dots (75 dots).
n1 and n2 are hex values. Convert each to decimal. Then, use this formula
to get the decimal equivalent: (n1 × 256) + n2.
If the number exceeds the printable area, it is ignored.
The maximum value for the customer receipt station is 576. The maximum
value for the document insert station is 474.
In the customer receipt station, this number is rounded back to a factor of
8.
40.
Set right margin position

Syntax:
ESC ] n1 n2 or X'1B5D;n1;n2''
Where
n1 Is the high order byte of the dot offset from the beginning of the
print line.
n2 Is the low order byte of the dot offset from the beginning of the print
line.
Default:
n1 = 0, n2 = 0
Remarks
In the thermal station, 1 mm = 8 dots.
In the impact station, 1 inch = 150 half-dots (75 dots)
n1, and n2 are hex values - to get the decimal equivalent = (n1 x 256) + n2
If the number exceeds the printable, it is ignored. If the number + the
number set for the left margin does not leave enough room to print a
character, these margins are ignored. Maximum value in thermal CR station
is 576. Maximum value in Impact DI station is 474. In the CR station, this
number is rounded back to a factor of 8.
40.
Set relative position

Syntax:
ESC <5C>h n1 n2 or X'1B5C;n1;n2'
Where:
n1 The high-order byte of the dot offset from the left margin.
n2 The low-order byte of the dot offset from the left margin.
Default:
n1 = 0, n2 = 0
Remarks:
In the thermal station, 1 mm = 8 dots.
In the impact station, 1 in. = 75-dots (150 half-dots).
n1 and n2 are hex values. Convert each to decimal, then use this formula
to get the decimal equivalent: (n2 × 256) + n1
To move the position to the left, use a negative number.
Example: To move N dots to the left⇒ 65536 − N.
If this number plus the left margin exceeds the printable area it is ignored.
See “Set left margin position” on page 43.
In the customer receipt station, this number is rounded back to a factor of
8.
| Set low paper calibration

| Syntax:
| GS c 2 or X'1D63;32'
| Purpose:
| You must calibrate the printer to accurately recognize the thickness of the
| paper supply. Calibration can be done using an offline test (see “Summary
| of offline test menus” on page 97) or using the above command.
| Default:
| 11meter = 0x2AF8.
| Note: See “Low paper sensing and calibration” on page 95
Align positions
Syntax:
ESC a n or X'1B61;n'
Where:
n = 00 Align Left
n = 01 Align Center
n = 02 Align Right
n = 04 Align Column Right
Default:
n = 00
Remarks:
v Values 00, 01, and 02 are only valid at the beginning of a line.
v Tabs are only valid when printing is aligned to the left. If tabs are used
when left alignment is not used, results can be unpredictable. (See
“Horizontal tab” on page 67.)
v Alignment is relative to the left margin.
v To use the Align Column Right command:
1. Send the characters that you want to be left aligned.
2. Send the Align Column Right command.
3. Send the characters that you want to be right aligned.
4. Send an end of line command, for example X'0A' or X'0D'.
The printer will return to left aligned after the line is printed.
Limitations for n=04:
v The command is only valid in the cash receipt station.
v The command is ignored if the printer is not left aligned when the
command is received.
v If the Align Column Right command is received but the line is filled
before an EOL is received, the filled line is treated as an EOL. There are
usually a few dot positions available, but not enough for a full character.
The column alignment will occur on the few dot positions available.
Set error recovery function

Syntax:
Where:
n Selects the function.
Bit # ↓ Function Bit=0 Bit=1

LSB 0 Reserved N/A N/A
1 Reserved N/A N/A
2 Release Print Buffer after Error Release Hold
Correction
32 Automatic retry on a Home Error Enabled Not Enabled
4 Hold buffer when waiting for a Release Hold
document
5 Hold buffer after a flip error Release Hold
Default:
n = 00
Remarks:
When set to not automatically release the print buffer after error correction

(bit #2), the printer does not execute commands until it receives a
“Real-time requests” on page 70 command to cancel or release the print
buffer.
When automatic retry on a home error is selected, the printer will try to
reset the print head to a known location, then reprint the line on which the
error occurred. If the printer is unable to reset the print head, operator
intervention is needed.
An error will be sent back to the system and the LED will blink.
Define document wait time

Syntax:
ESC f x y or X'1B66;x;y'
Where:
x Time the printer should wait, from receiving a print line for the
document station until the document is inserted.
If the document has not been detected by the time the wait time
ends, a document error is sent to the system. The system continues
to wait for a document to be inserted.
Wait Time = x * 0.5 seconds
y Delay from the time the document is detected until it is grabbed by
the printer (start of document printing):
v Side insertion - closes the document throat.
v Front insertion - pulls the document into the printer and feeds it
to its top of form.
Delay = y × 0.1 seconds
Defaults:
x = 02 y = 03
Remarks:
If y = 0, the printer does not grab the document. The operator must use the
document feed button to pull the document into the printer.
If x = 0, the printer never sends error status if no print data is sent to the
document station.
Select character for reprinted lines.
Status sent to system

Syntax:
ESC ) n or X'1B29;n'
Where:
n Selects the function.
Bit # ↓ Function Bit=0 Bit=1

LSB 0 Print Buffer Empty/Full Yes No
1 Reserved Yes No
2 Front Document Sensor Change Yes No
3 Top Document Sensor Change Yes No
4 After status byte 6 is incremented or Yes No
status byte 3, bit 7, is set
5 Cash Draw Sensor Change Yes No
6 Key In Use Yes No
7 Cover Open Yes No
| Remarks:
| Bit 4 can be used in place of the Command Complete. When the buffer is
| empty, the system can assume that everything stored in the printer has
| been completed. To enable these status messages, unsolicited status must
| be enabled. See “Asynchronous (real-time) commands” on page 70.
Select character for reprinted lines

Syntax:
ESC + n or X'1B2B;n'
Where:
n The ASCII representation of the character printed in the first
character position on the print line when recovering from a home
error. This occurs in impact print stations only.
Default:
n = 2A hex (This is an asterisk (*) in most code pages.)
Remarks:
The value is stored to printer memory to prevent loss when the printer is
reset. The default value after the reset is the value last sent.
Re-initialize the printer

Syntax:
ESC @ or X'1B40'
Purpose:
Re-initialize all printer setting to their default values and reset the impact
print head.
Remarks:
Commands in the print buffer are not lost when this command is issued.
The settings that are re-initialized follow (all numbers are in hex):

|| Setting Default Value
| Print Mode 00
| Print Station Selected 02
| User-Defined/Resident Character Sets 00
| Code Page 01
| Intercharacter Spacing (Single Byte) 03
| Intercharacter Spacing (Double Byte) 06
| Rotated Characters 00
| Station for line spacing 02
| Line Spacing (all stations) Six LPI
| Tab Positions every 100 dots
| Left Margin (all stations) 00
| Relative Position 00
| Align Positions 00
| Unidirectional printing 00
| Horizontal Size of Bar Code 03
| Vertical Size of Bar Code A2
| Position of HR 00
| Font for HRI 00
| Right Margin (all stations) 00
| Error Recovery Color 00
|
Error Conditions:
None
| Enable or disable the beeper

| Syntax:
| ESC BEL n1 n2 or X'1B 07 n1 n2'
| where:
| n1 Enables or disables beeper.
| X'00' Disable beeper.
| X'01'–X'FE'
| Timed enable beeper.
| X'FF' Enable beeper.
| n2 Sets the beeper volume and tone.
| Bits 0–3
| The note. Bit 0 is the LSB.
| Bits 4–5
| The octave.
| Bit 6 Reserved.
| Bit 7 Volume. 0 = loud, 1 = soft.
|| Value (Bits 0–3) Note Value (Bits 0–3) Note Value (Bits 4–5) Octave
| 0000–0 C 1000–8 G# 00–0 1
| 0001–1 C# 1001–9 A 01–1 2
| 0010–2 D 1010–A A# 10–2 3
| 0011–3 D# 1011–B B 11–3 4
| Value (Bits 0–3) Note Value (Bits 0–3) Note Value (Bits 4–5) Octave
| 0100–4 E 1100–C Rest / Silence
| 0101–5 F 1101–D Reserved
| 0110–6 F# 1110–E Reserved
| 0111–7 G 1111–F 1 KHz (normal
| beep)
|
| Default:
| n = X'00'
| Purpose:
| To enable or disable the beeper.
| Remarks:
| v Any value other than X'00' or X'FF' is treated as an amount of time that
| the beeper is to be enabled. The time is calculated as n1×0.1 seconds.
| v To stop a beep command early, send the Disable Beeper command.
| v Timed beeps can be chained together. They can also be downloaded as
| canned messages.
| v A value of n2=X'2F' is recommended for the most audible tone.
| v Set bits 0–3 to 1100 to put a timed silence in a beep sequence.
Enable or disable the feed buttons

Syntax:
Where:
n=0 Enables feed buttons
n=1 Disables feed buttons
Default:
n=0
Purpose:
To disable the feed buttons while in the middle of a transaction.
Remarks:
If the printer is set to have the buttons disabled, the offline tests will also be
disabled.
Enable or disable upside-down printing

This command is only supported in the thermal station.
Syntax:
ESC { n or X'1B 7B n'
Where:
n enables or disables upside-down printing.
X'00' Disable upside-down printing.

X'01' Enable upside-down printing.

Default:
n = X'00'
Purpose:
The print data appears upside down when data is printed normally. This
command allows the data to be right-side up as it comes out of the printer.
Remarks:
v When upside-down printing is enabled, the last line of data must be sent
to the print first.
v This command is valid only at the beginning of a printer line.
Select character size for scalable fonts

This command is only supported in the thermal station.
Syntax:
GS ! n or X'1D21;n'
Where:
n Defines the height and width of a character. The four least
significant bits (LSBs) specify the height and the four most
significant bits (MSBs) specify the width of the character. See
Table 9.
For example, if n=X'14' the scaled character will be twice the
defined width and five times the defined height.
Table 9. Width and height for scalable fonts
Four MSBs (in Character Width Four LSBs (in Character Height
hex) hex)
0 As defined 0 As defined
1 2 × defined width 1 2 × defined height
Default:
n = 00
Purpose:
To select the size of a character.
Remarks:
v This command is valid only in the thermal print station.
v Bits 3 and 8 of n are ignored.
v The Set Print Mode command (see “Set print mode” on page 33) can
also select the character height (double high and double wide). The last
command that is received is the effective command.
v Underline and overline is not supported when the height is scaled 8x.
v The bar for overline and underline is not magnified in thickness
Fix font matrix
Syntax:
ESC : n or X'1B3A;n'
Where:
n The character width to which all proportional characters will be
adjusted. The range of valid values is 8 ≤ n ≤ 32. Use X'00' to
disable this command and print proportional characters normally.
Default:
n = 00
Purpose:
To fix the matrix of proportional fonts. This command will be used mostly to
align numbers and decimal points.
Remarks:
v This command is valid only on proportional user-defined fonts.
v If the character is larger than the width defined by this command, then
the right side of the character will be truncated.
v If the character is smaller than the width defined by this command, then
the character will be centered in the space.
Print logo inline

Syntax:
GS J d n1 n2 data or X'1D4A;d;n1;n2;data'
Where:
d Relative height of the character.
0 Single high
1 Double high
n1 MSB of the logo width.
n2 LSB of the logo width.
data The data to form the graphics image.
Purpose:
To print a small logo inline with characters.
Remarks:
v Thermal station only
v Rotate characters must be disabled
v n1 and n2 indicate the number of dots of the bit image in the horizontal
direction. The number of dots is calculated as n1×256+n2 (after first
converting n1 and n2 to decimal).
v The logo is 24 dot rows high. If printed in double-high mode, the logo will
be 48 rows high.
v The number of data bytes to form the image is figured by
{((n1×256+n2)−1)/8+1}×24.
v Like user-defined characters, if the image is only 14 dots wide, the last
two dots should be zero to complete the byte. When printed, the image
will be only 14 dots wide.

| Set or cancel strike-through
| Syntax:
| ESC; sn or X'1B73;n'
| Where:
| n = 00 Cancel strike-through mode.
| n = 01 Set strike-through mode.
| Default:
| n = 00
| Remarks:
| This is only valid in the Cash Receipt Station.
Select thermal paper

Syntax:
GS; n or X'1D3B;n'
Where:
n = X'00'
Disable two-color printing.
n = X'01'
Enable color printing using print parameter set 1.
n = X'02'
n = X'03'
X'n = 04'–X'FF'
Select the print parameters to be defined.
Purpose:
To enable two-color printing and select the print parameters that are best
suited for the paper selected.
Remarks:
v New parameters will be defined as new color papers become available.
v The speed of printing will change depending on the print parameters.
When print parameter set 1 is used, the print speed will be 15 lines per
second.
v This command setting is saved in nonvolatile memory.
Bar code commands

Bar code commands are valid in the thermal print station only.
Note: For the Models 1xR and 2xR, bar-codes print at a maximum rate of 52 LPS.
Print bar code

Syntax:
GS k n NUL or X'1D6B;n;data'
Where: n =
Bar Code
X'00' UPC-A
X'01' UPC-E
X'02' JAN13 (EAN-13)
X'03' JAN8 (EAN-8)
X'04' CODE 39
X'05' ITF
X'06' CODABAR
X'07' CODE 128C
X'08' CODE 93
X'09' CODE 128A, 128B, and 128C
data For n=00 through n=08, the ASCII representation of the characters to be
printed.
For n=09, the hexadecimal representation of the characters to be printed.
The first byte of data must be the byte-count of the remaining data. The
trailing X'00' should not be included for this command.
Remarks:
v Valid at the beginning of a line only.
v This command will increment status byte 6.
v Printing will not start until X'00' is received, or the end of a data packet in
RS-485.
v Data after any invalid character for a particular bar code will be
discarded. The printer will continue to wait for X'00'.
v If X'00' or an invalid character is received before the required number of
data bytes, zeros will be inserted following the data until the required
number is reached (for UPC-A, UPC-E, JAN13, and JAN8).
v Excess characters will be discarded.
v A check digit will be generated if one is not supplied for UPC-A, JAN13,
and JAN8.
v Check digits will be figured and added for Code 128C and Code 93.
v For UPC-E, the printer will expand the data, generate a check digit and
parse the data before generating the bar code (6 or 7 digits are
executed). If 7 digits are received and digit 1 is 0, the last 6 digits are
used.
If digit 1 is not 0, digit 1 is used and the digit 7 is ignored.
v For CODABAR, a stop and start character is required.
v A leading zero will be added to the data for ITF bar codes if the data
received has an odd number of bytes.
v If a bar code width is greater than the paper width, the right of the bar
code is truncated, making the bar code unreadable.
v Bar codes will always be printed in black, regardless of color printing
settings.

Table 10. Code 128 character set
Value Code
Decimal Hex Set A Set B Set C
0 0 SP SP 00
1 1 ! ! 01
2 2 “ “ 02
3 3 # # 03
4 4 $ $ 04
5 5 % % 05
6 6 & & 06
7 7 ‘ ‘ 07
8 8 ( ( 08
9 9 ) ) 09
10 A * * 10
11 B + + 11
12 C ‘ ‘ 12
13 D – – 13
14 E . . 14
15 F / / 15
16 10 0 0 16
17 11 1 1 17
18 12 2 2 18
19 13 3 3 19
20 14 4 4 20
21 15 5 5 21
22 16 6 6 22
23 17 7 7 23
24 18 8 8 24
25 19 9 9 25
26 1A : : 26
27 1B ; ; 27
28 1C < < 28
29 1D = = 29
30 1E > > 30
31 1F ? ? 31
32 20 @ @ 32
33 21 A A 33
34 22 B B 34
35 23 C C 35
36 24 D D 36
37 25 E E 37
38 26 F F 38
Table 10. Code 128 character set (continued)
Value Code
39 27 G G 39
40 28 H H 40
41 29 I I 41
42 2A J J 42
43 2B K K 43
44 2C L L 44
45 2D M M 45
46 2E N N 46
47 2F O O 47
48 30 P P 48
49 31 Q Q 49
50 32 R R 50
51 33 S S 51
52 34 T T 52
53 35 U U 53
54 36 V V 54
55 37 W W 55
56 38 X X 56
57 39 Y Y 57
58 3A Z Z 58
59 3B [ [ 59
60 3C \ \ 60
61 3D ] ] 61
62 3E ∧ ∧ 62
63 3F _ _ 63
64 40 MUL ‘ 64
65 41 SOH a 65
66 42 STX b 66
67 43 ETX c 67
68 44 EOT d 68
69 45 ENO e 69
70 46 ACK f 70
71 47 BEL g 71
72 48 BS h 72
73 49 HT i 73
74 4A LF j 74
75 4B VT k 75
76 4C FF l 76
77 4D CR m 77

Table 10. Code 128 character set (continued)
Value Code
78 4E SO n 78
79 4F SI o 79
80 50 DLE p 80
81 51 DC1 q 81
82 52 DC2 r 82
83 53 DC3 s 83
84 54 DC4 t 84
85 55 NAK u 85
86 56 SYN v 86
87 57 ETB w 87
88 58 CAN x 88
89 59 EM y 89
90 5A SUB z 90
91 5B ESC { 91
92 5C FS | 92
93 5D GS } 93
94 5E RS ~ 94
95 5F US DEL 95
96 60 FNC3 FNC3 96
97 61 FNC2 FNC2 97
98 62 SHIFT SHIFT 98
99 63 CODE C CODE C 99
100 64 CODE B FNC4 CODE B
101 65 FNC4 CODE A CODE A
102 66 FNC1 FNC1 FNC1
103 67 START CODE A
104 68 START CODE B
105 69 START CODE C
Print bar code examples
Table 11. Print bar code examples
Command n= Data
UPC-A X'1D68' X'00' X'30 33 31 33 32 33
31 32 30 37 38'
UPC-E X'1D68' X'01' X'34 39 30 36 39 30
00'
JAN 13 (EAN-130 X'1D68' X'02' X'34 39 31 32 33 34
35 36 37 38 39 30
00'
JAN8 (EAN-8) X'1D68' X'03' 34 39 31 32 33 34 35
36 00
CODE 39 X'1D68' X'04' 30 31 32 33 34 35 36
37 00
ITF X'1D68' X'05' 31 32 33 34 35 36 37
38 39 30 31 32 00
CODABAR X'1D68' X'06' 42 39 30 2E 2B 3A
2F 24 2D 43 00
CODE 128C X'1D68' X'07' 35 34 35 35 35 36 35
37 35 38 35 39 00
CODE 93 X'1D68' X'08' 31 32 33 34 35 36 00
Reserved X'1D68' X'0A - FF'
Select horizontal size of bar code

Syntax:
GS w n or X'1D77;n'
Where:
n The horizontal magnification of the line width in the bar code, (2 ≤ n
≤ 4).
Default:
n = 03
Note: The last valid value is kept when an invalid value is sent.
Select bar code height

Syntax:
GS h n or X'1D68;n'
Where:
n The dot height of the bar code, (1 ≤ n ≤ 255).
Default:
n = X'A2' (162 decimal)
Select printing position of human readable information (HRI)

Syntax:
GS H n or X'1D48;n'
Where:
n = the print position
n = X'00'
Not Printed
n = X'01'
Above the bar code
n = X'02'
Below the bar code
n = X'03'
Both above and below the bar code.
Default:
n = X'00'
Remarks:
Human readable information is normal text associated with the bar code.
Select font for HRI

Syntax:
GS f n or X'1D66;n'
Where: n = the font for the HRI
n = X'00'
Font A
n = X'01'
Font B
Default:
n = X'00'
Remarks:
Only resident character sets are used:
v Font A = 10 dots (W) × 20 dots (H) or 1.25 mm × 2.5 mm
v Font B = 12 dots (W) × 24 dots (H) or 1.5 mm × 3.0 mm
Print PDF417 bar code

Syntax:
GS P data NUL or X'1D;50;data;00'
Where:
data The ASCII representation of the characters to be printed.
Remarks:
Valid only at the beginning of a line. Printing will not start until a X'00' is
received.
This command will increment status byte 6.
The maximum number of characters to be encoded is 1000.
Error Conditions:
If an image cannot be printed, status byte 7, bit 2 will be set. This may
happen when the image is too big to print. Try decreasing the ECC level.
Select PDF417 ECC (error correction codewords) level

Syntax:
GS R n or X'1D;52;n1;n2'
Where:
n1 The high-order byte of the ECC level.
n2 The low-order byte of the ECC level.
Default:
n1 = 00
n2 = 15
Range:
0 ≤ n1n2 ≤ 400 decimal (170 hex)
Remarks:
For 0 ≤ n1n2 ≤ 8, the ECC level is assumed as that particular security level.
The security level determines the number of error correction code words
added to the symbol.
Error Correction
Security Level Codewords
0 0
1 2
2 6
3 14
4 30
5 62
6 126
7 254
8 510
For 9 ≤ n1n2 ≤ 400, the ECC level is assumed as a percentage of

the codewords in the bar code.
Select aspect ratio PDF417 bar code
Syntax:
GS S r;c or X'1D;53;r;c'
Where:
r The height dimension for the ratio; 1 ≤ r ≤ 9.
c The width dimension for the ratio; 1 ≤ c ≤ 9.
Default:
r = 1, c = 2

Remarks:
This is not an exact ratio. The image will get as close as possible to the
ratio. However, the maximum width of an image is 12 columns and the
maximum height is 90 rows.
Enable PDF417 truncation

Syntax:
GS T n or X'1D;54;n'
Where:
n Whether to enable truncation
0 Disable truncation.
1 Enable truncation.
Default:
n=0
Remarks:
Truncated PDF generates a symbol with the right row indicator and stop
pattern replaced by a single width bar. There is a slight degradation in
decode performance if truncation is enabled, which allows more data to fit
in the image width.
Print character commands

These commands should be sent after ASCII data is sent to the printer and is being
held in the print buffer. Any of these commands will increment the line count by 1.
(See “Status byte 6” on page 87 and “Reset line count” on page 72.)
Print and line feed

Syntax:
LF or X'0A'
Purpose:
Prints data in the print buffer and feeds the paper by a preset amount.
Print and line feed

Syntax:
CR or X'0D'
Purpose:
Prints data in the print buffer and feeds the paper by a preset amount.
Remarks:
For applications that send both this command and LF (print and line feed
command), and when only one line feed is required, the printer can be set
to ignore this command. See MCT #30 (0x1e) in Table 7 on page 30. The
default is a line feed.
Print, form feed, and cut the paper (FF)

Syntax:
FF or X'0C'
Purpose:
Prints data in the print buffer and feeds the paper in the customer receipt
station or document insert station by a preset amount, until the document
exits the feed rollers. If a cutter is available at the station (CR station only),
it cuts the paper.
Print and feed paper n lines

Syntax:
ESC d n or X'1B64;n'
Where:
n Specifies the number of line-feeds.
Purpose:
Prints data in the print buffer and feeds the paper by the amount specified
in this command.
Print and feed paper using minimum units

Syntax:
ESC J n or X'1B4A;n'
Where:
n Specifies the line feed steps.
In the receipt station: 1 in. = 204 steps (1 mm = 8 steps).
In the document portrait station: 1 in. = 51 steps (1 mm = 2 steps).
In the document landscape station: 1 in. = 127 steps (1 mm = 5
steps).
Note: Line spacing dimension is approximate. For the impact printer in

portrait mode, the actual line spacing must be calculated using 51
steps per inch.
Purpose:
Prints data in the print buffer and feeds the paper by the amount specified
in this command.
Print graphic messages
Select and print a graphics (logo) command

This command can be used to print signature captures at the printer.
1. Capture the signature as a bitmap.
2. Convert the bitmap to a series of graphics (logo) messages.
3. Hold the buffer.
4. Send the graphics messages to the printer.
5. Release the buffer.
Syntax:
ESC * d w h data or X'1B2A;d;w;h;data'
Where:
d Dot density.
00 Normal Print - 200 dpi in the receipt station, 150 dpi in the
document station.

Note: In the document station, this takes three passes of
the print head for a logo that is 8 dots high.
01 Double wide - 100 dpi in the receipt station, 75 dpi in the
document station.
Note: In the document station, this takes one pass of the

print head for a logo that is 8 dots high.
02 Double wide and high - 100 dpi in the receipt station, 75 dpi
in the document station. Every dot row in the vertical
direction will be printed twice.
w One-eighth the number of dots in the horizontal direction, (width = 8
× w)
range = 1 to 72 for a thermal logo.
range = 1 to 59 for an impact logo.
In the receipt station, 1 = 8 dots = 1 mm.
In the document station, 6 = 48 dots = 1 inch.
h One-eighth the number of dots in the vertical direction, (height = 8
× h).
range = 1 to 255 for a thermal logo.
range = 1 to 5 for an impact logo.
data The data to form the graphics image.
The number of data bytes must be less than 64K or (h x w) x8 <
64K. To print graphics greater than 64K, see “Download graphics
(logo) commands” on page 18 for an example of the data.
Purpose:
To print all-points-addressable print messages.
Remarks:
The margin will be ignored if this causes the logo to overrun the line length.
These messages can be positioned on the page using the commands for
setting positions.
Not supported in document landscape mode.
To print graphics on the printer when the data is greater:
1. Hold the buffer.
2. Send all the data.
3. Release the buffer.
Note: When the buffer is held, care must be taken to avoid exceeding the
capacity of the printer memory.
The left margin will be rounded down to a factor of 8. For example, if the
margin = 74, the logo starts at 72.
Retries are not attempted on print errors.
Valid at the beginning of the line only.
When printing in the document station, a line feed command must be sent
to advance the paper past the last line of the logo.
If the parameter d, w, or h is out of the defined range for this command, the
command is discarded and the remaining data is processed as print data.
If this message is printed on a regular basis, consider downloading it to
save communication time. (See “Download graphics (logo) commands” on
page 18.)
The data buffer can be used for signature capture.
Print predefined graphics (logo) command

Syntax:
GS / m logo# or X'1D2F;m;logo#'
Where:
m The dot density:
00 Normal Print - 200 dpi in the receipt station, 150 dpi in the
document station.
Note: In the document station, this takes three passes of

the print head for a logo that is 8 dots high.
01 Double wide - 100 dpi in the receipt station, 75 dpi in the
document station.
Note: In the document station, this takes one pass of the

print head for a logo that is 8 dots high.
02 Double wide and high - 100 dpi in the receipt station, 75 dpi
in the document station. Every dot row in the vertical
direction will be printed twice.
logo # The number associated with the logo that is stored.
v range = 1 to 40 for all models
v range = 1 to 255 for Models 2CR
Purpose:
To print predefined all-points-addressable print messages.
Remarks:
The margin is ignored if it causes the logo to overrun the line length.
Printing this message in the document station at 150 dpi will take three
passes of the print head.
These messages can be positioned on the page using the commands for
setting positions.
This command is not valid in landscape mode.
Retries will not be attempted on print errors.
In the document portrait station, a line-feed command must be sent to
advance the paper past the last line of the logo.
See “Download graphics (logo) commands” on page 18.

| Enable watermark printing
| Syntax:
| GS 2B logo dot offset alignment or X'1D2B;'logo;dot offset;alignment
| Where:
| logo Is the number of the stored logo that will be used as the WaterMark
| (0x01 <= 0xFF)
| dot offset
| Is the number of millimeters (8 dot rows = 1 mm) offset between each
| WaterMark (0x00 <= 0xFF)
| alignment/density
| Is the alignment and density of the mark
| x0 Align Left
| x1 Align Center
| x2 Align Right
| x3 Roll Right (Left -> Center -> Right -> Left -> ...)
| x4 Roll Left (Right -> Center -> Left -> Right -> ...)
| x5 Zig-Zag (Left -> Center -> Right -> Center -> Left -> ...)
| 0x Normal Print - 200 DPI in the thermal (receipt) station
| 1x Double Wide - 100 DPI in the thermal (receipt) station
| 2x Double High - 100 DPI in the thermal (receipt) station
| 3x Double Wide and High - 100 DPI in the thermal (receipt) station
| Remarks:
| Valid only in the Thermal Station. 1 cm = 80 dots.
| Limitations:
| You cannot use both page mode printing and watermark printing at the
| same time. The speed of printing depends on the dot density of the
| watermark. The logo downloaded should be made with a low dot density.
| This command is support with the firmware version 08.00 and greater.
| When printing line by line the printer will buffer the line that overlaps with
| the watermark region. Watermark is temporarily disabled when printing
| barcodes or logos.
Print predefined messages

Syntax:
GS ^ message# or X'1D5E;message#'
Where:
message#
The number associated with the stored predefined message.
v range = 1 to 25 for all models
Purpose:
To print predefined print messages.
Remarks:
Retries will not be attempted on print errors.
Attention: Stored commands can increment status byte 6. See “Predefine
messages” on page 20.
| Check processing commands - 2CR only

This printer can process the check entirely without taking it from the printer. It can
read the magnetic ink character (MICR) line, frank the back of the check, and flip
the check to print the face of the check.
Note: To print the face of the check, select the document station in landscape
mode as the print station.
MICR read
Syntax:
ESC I or X'1B;49'
Purpose:
To read account information from the magnetic ink character line on
customers’ checks.
Remarks:
v Checks should be inserted upside-down from the front and against the
right wall of the printer. The check can be, but does not have to be,
registered in the printer before this command is given. The check will be
fed forward, until the bottom sensor is uncovered, then fed back for the
MICR reader reading. After the reading is complete, the check is fed to
the first print position.
v If the printer is unable to read any character on the first try, the check
will be fed forward and back for a second try. Complete status will then
be sent to the terminal - if the character was still not read it will be
identified by a Hex 3F (ASCII ″?″).
Note: Checks with magnetic ink printing within 1.2 inches of the right
edge of the check will not be read correctly. This occurs when the
amount field is printed on the check.
v The MICR read command increments the line count (status byte 6).
v At the completion of this command, the MICR information will be sent
over the serial I/O following the normal status bytes.
Character Description ASCII Hex value TOAD representation
representation
Bit 13 = 1 Bit 13 = 0
MICR data representation - default
0–9 Numerical data 0–39 X'30–9' Same as ASCII representation and Hex
Blank 3F X'20' value.
Unreadable ? X'3F'
Character
E13-B - Special characters
Transit T X'54' T X'54'
On Us A X'4F' O X'4F'
Amount $ X'41' A X'41'

Character Description ASCII Hex value TOAD representation
representation
Bit 13 = 1 Bit 13 = 0
Dash - X'44' D X'44'
CMC7 - Special characters

Special character 1 a X'61'
Special character 2 b X'62'
Special character 3 c X'63' Same as ASCII representation and Hex

value.
Special character 4 d X'64'
Special character 5 e X'65'
v For E13B checks, the 1st byte of additional data is the signal level of the
check. This level represents a percentage of difference that this check is
from a nominal check. Nominal checks will have a signal level of 100 (64
hex).
v For CMC7 checks, the additional byte of data will always read 100 (64
hex). In this case, the signal level has no meaning.
Response options
v Dependant upon your options, data is presented as {signal strength;
magnetic noise level; MICR read data}.
v Depending upon the setting of MCT 0x6f, bit 10, the second byte of
additional data will either be the characters read off the check (up to a
maximum of 67 characters) or the magnetic noise level (on a scale of
0-100).
– The default setting is the characters read off the check. If the user
enables reading the magnetic noise level, this level will be in the 2nd
byte of additional data and the characters read off the check will
follow.
– The characters are read from left to right. The MICR information will
be represented as ASCII characters.
v Bit 11: MICR raw data format
– 1 = Compatibility mode with older printers
– 0 = Change the MICR data response to TOAD (Transit, On-US,
Amount, Dash)
v Bit 12: Magnetic noise level
– 1 = Compatibility mode with older printers {Signal strength; MICR read
data}
– 0 = The data sent from the printer as a result of a MICR read
command (1B;49) will include a byte with the amplitude of a noise
level. Data would be structured as {signal strength; magnetic noise
level; MICR read data}
v Bit 13:
– 1 = MICR will be read into the flipper.
– 0 = MICR reading setup for back-to-back MICR reads. First read into
the throat of the printer, then read into the flipper.
Error Conditions:
Document feed error (status byte 7). This bit is set if the inserted check is
too long. The maximum check length is 10 inches. The error is also set if
the check does not clear the document sensor when expected.
Magnetic noise present (status byte 8, bit 6). Set when MICR read shows
random noise count ≥ 100 decimal or periodic noise > 0. If set to a “1”, this
value will be in the status message when status byte 5, bit 2 = “1”
otherwise it will be a “0” in other status messages. Magnetic noise might be
due to a fan or CRT and will affect the accuracy of the MICR reading.
This command is ignored on 2NR printers (without the MICR capability).
Flip check
Syntax:
ESC 5 or X'1B35'
Purpose:
To flip the check after a MICR read. This will allow the face of the check to
be printed.
Remarks:
v For faster check processing, set the print station to the document
landscape before sending the flip command. Then, the check can print
as it leaves the flip mechanism.
v This command increments the line count (status byte 6).
Error Conditions:
Document feed error (status byte 7). This bit is set if the inserted check is
too long. The maximum check length is 10 inches. The error is also set if
the check does not clear the document sensor when expected.
Miscellaneous commands
Horizontal tab
Syntax:
HT or X'09'
Purpose:
Moves the print position to the next tab stop.
Remarks:
See “Set horizontal tab positions” on page 42.
Tabs are valid when printing is aligned to the left only. If the tabs are used
when alignment is not left, results can be unpredictable. (See “Align
positions” on page 44.)
| Backspace for composite characters

| Syntax:
| X'08’'
| Purpose:
| To move the print position to the beginning of the last character.

| Remarks:
| This is only supported on 2xR/1xR printers. It is intended for use with
| languages that require “composite characters”.
| Example. Send x`61; 08; 87; 08; 98’ to get the composite character below.
|
|
|
| Figure 2. Composite Characters
|
| Return home (select print head location)
Syntax:
ESC < n or X'1B;3C;n'
Where:
n The print-head position:
00 Document Home Position
01 Open Document Throat Position
02 Reserved
03 Left Home Position
04 Re-find Document Home position. This can be used to
recover from a home error.
05 Register Document
v Close throat if open and document present
v Advance paper forward to first position if not open
06 Re-register the document if a document is in the printer;
brings it back to the first print position on the document.
Remarks:
Only valid at the beginning of the line. Only valid for impact print
stations.
Purpose:
To move the print head to the desired location.
Remarks:
Valid at the beginning of the line only. Valid in impact print stations only.
Paper cut/DI eject

Syntax:
ESC i or ESC m or X'1B;69 or 1B;6D'
Purpose:
To cut the paper in the customer receipt station, or eject the document in
the document insert station.
Remarks:
v This command is the equivalent of a form feed (0C) in the document
insert station but does not feed the customer receipt in the CR station.
v ESC i or X'1B69' does not increment status byte 6.
v ESC m or X'1B6D' does increment status byte 6.
Generate drive pulse for cash drawer

Syntax:
ESC p m n1 n2 or X'1B;70;m;n1;n2'
Where:
m The cash drawer number - 0 or 1.
n1 Pulse width on time = (n1 × 2) milliseconds.
n2 Pulse width off time = (n2 × 2) milliseconds.
Purpose:
To open one of the cash drawers attached to the printer.
Remarks:
Printing will be suspended while a cash drawer is being opened.
Retrieve the flash storage

Syntax:
ESC 4 n1 n2 or X'1B;34;n1;n2'
Where:
n1 One-byte count of the bytes to be returned
n2 Three-byte address of the first byte to be returned
Purpose:
Retrieve data from user flash storage.
Remarks:
One byte will be returned if a byte count of X'00' is specified.
In many RS-485 printers, the number of bytes retrieved should be kept
under 200 to ensure that the system’s receive buffer is not overrun.

The valid address range for each SureMark depends on the model number
and which memory option, if any, is installed. Use “Retrieve size of user
flash storage” to determine the valid address range for your printer.
Retrieve size of user flash storage

Syntax:
ESC 4 x ’08 FF FF FF’ or X'1B;34;08;FF;FF;FF'
Purpose:
Retrieve the size of the user flash storage in the printer.
Remarks:
The size of the user flash storage will be returned in 8 bytes after the
printer status bytes. The data will be in the form of ASCII decimal data.
Asynchronous (real-time) commands

These commands are processed as soon as they are received. They do not go into
the printer buffer.
Note: These commands are not recognized when they occur in the middle of
another command. For example, sending this command after the second
byte of a 3-byte command, as in ESC J n.
Real-time requests
Syntax:
DLE ENQ m or X'1005:n'
Where:
m Specifies the ASCII command character
n - Specifies the hexadecimal command character
n Description
31 Release print buffer
32 Cancel print buffer
33 Undefined
34 EC request; send status
35 Undefined
36 Undefined
37 Undefined
38 Undefined
40 Reset printer
41 Enable unsolicited status
42 Disable unsolicited status
43 Disable transparent XON/XOFF
m n Description
1 31 Release the print buffer for printing. This should be sent
after an error has occurred and the print buffer is held. If
an error occurred during the transaction that was being
held, the printer sends back the line number with the error
and the error status. The system can then decide to cancel
or continue printing after the error is corrected. The system
uses this command to continue printing after the error is
corrected.
2 32 Cancel print buffer. This clears the print buffer of all data.
In RS-232 (EIA-232) mode, the user must wait for buffer

empty status (status byte 2, bit 6) before sending any more
commands.
Note: A status message is returned immediately after
execution of this command.
3 33 Undefined.
4 34 EC request - transmit printer status. Sends the printer’s
status to the system. This command does not go into the
printer’s data buffer but is processed immediately.
The printer status is returned in status bytes 1–16. See

Chapter 5, “Status information,” on page 85 for more
information.
Status byte 5, bit 1, will be set after the EC request has

been executed.
5-8 35-38 Undefined
@ 40 Reset the printer. The printer stops what it is doing and
goes through its reset routine. The print buffer is canceled
and all commands erased. All printer settings go back to
default values.
A 41 Enable unsolicited status.
Note: A status message is returned immediately after
execution of this command. To enable these status
messages, the Status Sent to System setup command
must be enabled. See “Status sent to system” on page 46.
B 42 Disable unsolicited status
C 43 Disable transparent XON/XOFF
Purpose:
To process a command immediately.
| Remarks:
| Either the Release print buffer or the Cancel print buffer command must be
| used when the print buffer is held. If the printer is set to hold on error then
| one of these commands must be used when the error condition is cleared.
| After the printer resets, it defaults to not sending status unless requested. If
| an error occurs, the printer appears hung, unless a status is requested. If
| unsolicited status is enabled, the printer sends the error to the system as
| soon as it occurs.
| Note: If transparent XON/OFF is disabled, X'10', X'11', and X'13' can be

| imbedded in returned status and data. To re-enable the printer, the
| printer must be reset.

Data buffer management and batch printing
| Marker command
Syntax
ESC = marker or X'1B 3D' marker’
Where:
marker = 1 byte marker: 0x00 and 0x01 markers are reserved.
Purpose
To allow the driver to monitor how much of the data in the printer’s buffer
has executed. The EC Level command returns status with the EC bit set. If
you want to know when a specific command has finished execution, a
buffered EC level request could be sent following the command. When
status is returned with the EC level bit set, then the previous command has
been completed.
Remarks:
The marker will be sent as status byte #4 in place of the EC level of the
code, and Status Byte 9, bit #1 will be set to indicate that the EC level has
been replaced by the marker for this status. The status with the marker will
be sent when all commands received before it has been processed. If only
a partial line is sent to the printer (characters without a line feed command),
the marker will be sent before the line gets printed.
Example:
LINE 1 FGHIJKLMNOPQRSTUVWXYZ1234567890x'0a'
0x’1B3D04'
LINE 4 FGHIJKLMNOPQRSTUVWXYZ1234567890x'0a’
0x’1B3D05'
v After the first three lines, the printer will transmit back status with the
normal printer status: Status Byte 4 = x’04’.
v After the 8th line, the printer will send back status with Status Byte 4 =
0x05.
Reset line count

Syntax:
ESC 6 or X'1B36'
Purpose:
Resetting the line count lets the system track the print line where an error
occurs.
Remarks:
The line count is incremented at every print command. The count is sent in
every status message to the system. The count can go to 256 (X'FF'), when
it rolls back to 0. (See “Print character commands” on page 60.)
Disable line count
Syntax:
ESC 8 n or X'1B;38'n
Where
v n = 1, disable line count
v n = 0, enable line count
Purpose:
To temporarily not increment the line count. This can be used when printing
predefined messages, if the number of lines embedded in the message is
unknown.
Hold printing until buffer is released

Syntax:
ESC 7 or X'1B37'
Purpose:
If the system cannot send data to the printer at a speed needed to keep the
printer in constant motion, it can hold the printer queue until it sends all
data lines for a transaction.
Remarks:
The printer must be printing one line while processing the next line. If the
printer is unable to completely process a line, the print speed reduces to
half.
The line count is reset when the buffer is held.
Release print buffer

Syntax:
DLE ENQ 1 X'10;05;31’'
Purpose:
To release the print buffer for printing
Remarks:
If an error occurs during the transaction that was being held, the printer will
send back the line number it occurred on with the error status. The system
can then decide to cancel or continue the printing when the error is
corrected. The command will continue the printing after the error is fixed.

Chapter 3. Page mode printing commands
This section describes the page mode commands.
Select page mode

Syntax:
ESC L or X'1B;4C'
Remarks:
v Enables page mode printing.
v Supported on thermal station only.
v Starting position is set by Set printable area X'1B;57.' and Set print
direction X'1B;54.' commands.
v Intercharacter spacing X'1B;20;n' and line spacing X'1B;31', X'1B;32',
X'1B;33' commands are set independently for page mode and standard
mode.
v The following commands are allowed:
– Rotate characters
– Set alignment
– Set/Clear upside-down
– Set margins
Select standard mode

Syntax:
ESC O or X'1B;4f'
Remarks:
v This command is effective in page mode only.
v Data buffered in page mode is cleared.
v This command sets the print position to the beginning of the line.
Select printable area

Syntax:
ESC X or X'1B;58;x;y;dx;dy'
Where:
v x, y
– Two-byte horizontal and vertical starting position (in dots)
v dx, dy
– Two-byte horizontal and vertical printing area (in dots)
Remarks:
v When sent in standard mode, this command sets the printable area for
page mode, but has no effect on standard mode printing.
v If the starting position (x, y) is outside the maximum range, the entire
command is ignored.
v If the printing area is defined outside the maximum page size, the
printing area is limited to the page size.

v Maximum page size is 576 dots in the horizontal direction, and 800 dots
in the vertical direction (except Models Tx8 and Tx9, which is 1250 dots
in the vertical direction).
Select printing direction/position

Syntax:
ESC T n or X'1B;54;n'
Where:
n
Table 12. Print direction
n= Direction / position
X'00' Left to right / top left
X'01' Bottom to top / bottom left
X'02' Right to left / bottom right
X'03' Top to bottom / top right
Remarks:
When sent in standard mode, this command sets the print direction for
page mode, but has no effect on standard mode printing.
Starting position is within the printable area defined by the Select printable
area command (X'1B;58...)'.
Set vertical position

Syntax:
GS $ y or X'1D;24;y'
Where:
y is a two-byte vertical printing position (in dots)
Remarks:
v Applies to page mode only.
v Moves the printing position to the specified dot position perpendicular to
the printing direction specified by the Select printing direction command.
If printing direction is bottom-to-top, or top-to-bottom, this command
adjusts the printing position in the horizontal direction.
v If the value of y is outside the specified printable area, this command is
ignored.
Set relative vertical position

Syntax:
GS \ y or X'1D;5C;y'
Where:
y is the two-byte vertical printing position (in dots).
Remarks:
v Applies to page mode only.
v Moves the printing position the specified number of dots from the current
print position, in the direction perpendicular to the printing direction
specified by the Select printing direction/position command (X'1B;54...'). If
the print direction is bottom-to-top, or top-to-bottom, this command
adjusts the printing position in the horizontal direction.
v If the value of y is outside the specified printable area defined by the
Select printable area command, this command is ignored.
v If y is a negative value, the current print position will move in the
opposite direction.
Set left margin position (standard mode), set absolute print position
(page mode)
Syntax:
ESC $ n1 n2 or X'1B;24;n1;n2'
Where:
v n1 is the high-order byte of the dot offset from the beginning of the print
line.
v n2 is the low-order byte of the dot offset from the beginning of the print
line.
Default:
n1 = 0, n2 = 0
Remarks:
v In the thermal station, 1 mm = 8 dots.
v In the impact station, 1 inch = 150 half-dots (75 dots).
v n1 and n2 are hex values. Convert each to decimal, and use this formula
to get the decimal equivalent: (n1 x 256) + n2.
v The maximum value in the thermal CR station is 576. The maximum
value in the impact DI station is 474.
v In the CR station, this number is rounded back to a factor of 8.
v If the n1,n2 value exceeds the maximum, it is ignored.
v This command should be sent only after the command that selects the
station, Set print station (ESC c1 n).
v In Page mode, the printing position is moved the specified number of
dots from the beginning of the print line, in the same direction as printing,
specified by the Select printing direction/position command (X'1B;54...'). If
the print position is bottom-to-top, or top-to-bottom, this command adjusts
the print position in the vertical direction.
v This is a one-time adjustment on the current line. If this command moves
the print position outside the printable area specified by the Select
printable area command, it is ignored.
Set relative horizontal position

Syntax:
ESC <5C>h n1 n2 or X'1B;5C;n1;n2'
Where:
v n1 is the high-order byte of the dot offset, relative to the left margin in
standard mode or the current print position in page mode.
v n2 is the low-order byte of the dot offset, relative to the left margin in
standard mode or the current print position in page mode.
Chapter 3. Page mode printing commands 77

default:
n1 = 0, n2 = 0
Remarks:
v In the thermal station, 1 mm = 8 dots.
v In the impact station, 1 inch = 150 half-dots (75 dots).
v n1 and n2 are hex values. To get the decimal equivalent, convert each to
decimal, and then use this formula: (n1 x 256) + n2.
v To move the position to the left, use a negative number.
v If this number plus the left margin exceeds the printable area, the
command is ignored.
v In the CR station, this number is rounded back to factor of 8. See the Set
left margin position command for more information.
v When printing in page mode, this is a one-time adjustment on the current
line. If this command moves the current print position outside the
printable area defined by the Select printable area command, the
command is ignored.
Set printing position

Syntax:
GS ] x y or X'1D;5D;x;y'
Where:
v x is the two-byte horizontal position, with respect to the paper, regardless
of printing direction.
v y is the two-byte vertical position, with respect to the paper, regardless of
printing direction.
Remarks:
v This command allows complete control of the printing position with a
single command.
v If either parameter is outside the printable area defined by the Select
printable area command, the command is ignored.
Print, form feed and cut the paper

Syntax:
FF or X'0C'
Remarks:
v In standard mode, the data in the print buffer feeds the paper in the CR
station or DI station by a preset amount, until the document exits the
feed rollers. If a cutter is available (CR station only), it cuts the paper.
v In page mode, the printer prints the page, then returns to standard mode.
The page loaded in the printer’s buffer is cleared. The paper is not cut.
Print page in page mode

Syntax:
ESC FF or X'1B 0C'
Remarks:
v In standard mode, this command is ignored.
v In page mode, this command prints the page that is loaded in the printer.
The page remains loaded in the printer’s buffer and the printer remains in
page mode. This should be used for repeatedly printing the same page,
or if there is a template that is filled in with each printout.
Clear print data in page mode

Syntax:
CAN or X'18'
Remarks:
This command deletes all print data in the current printable area of the
page stored in the print buffer.
Chapter 3. Page mode printing commands 79

Chapter 4. Document handling
To read checks, insert them from the front of the printer. Use the side load
capability only for documents that must be positioned to begin printing at a
particular location on the document. (There is an arrow on the side of the cover to
indicate where printing begins.) Use front load for all other cases.
Portrait mode
This is a suggested method of document handling:
1. ESC f (x) (y): Set up document wait time
x Time the printer should wait from receiving a print line for the
document station until the document is inserted.
If the document has not been detected by the time the wait time
ends, a document error is sent to the system but the system
continues to wait for a document to be inserted.
y Delay from the time the document is detected until it is grabbed by
the printer (the start of document printing):
v Side insertion - closes the document throat.
v Front insertion - pulls the document into the printer and feeds it
to the Top of Form.
2. ESC c 0 X'04': Select document station - normal print mode:
The document present indicator blinks until a document is detected, then it
stays on continuously.
v If the document is inserted from the front, it is fed to the first print
position after the document wait time. Then, commands in the printer
buffer begin executing.
v If the document is inserted from the side, printing starts at the location
where it was inserted.
(The document throat must be open to insert the document from the
side.) Manually, open the throat by pressing and then releasing both
buttons. You can also open it with these commands - ESC q or ESC <
X'01'.
If a document is not detected within the wait time (specified in the ESC f
command), the printer sends error status to the system, and continues to
wait.
Note: The system can either cancel the print buffer, thereby deleting all
data in the print buffer, or wait for a document to be inserted.
The printer appears to be hung until an action is taken.
3. Send print lines to be printed in this station.
4. Final handling.
You have an option on final handling, finish printing and either eject the
document or open the document throat to allow manual removal of the
document:
FF: Print and Eject Document.
Finish printing and eject the document.

Landscape mode
Landscape mode printing is primarily for printing the face of a check.
Notes on landscape printing:

v Lines you send to print start at the bottom of the form, against the right stop, and
continue to the top of the form, to a maximum of 80 mm from the bottom of the
form. This is because the bottom of the form is known (against the right stop)
and the top of the form is unknown to the printer.
v Different lengths of paper allow different print-line lengths. Therefore, the
application must know the size of the print line.
v The printer calculates the length of a document it is to print. To do that, it must
feed the document up past the bottom sensor and back to the top sensor. (On a
5-inch document this takes 2 seconds.) If a MICR read was done previously, the
length was calculated at that time.
v When landscape mode is used without the check flipper, the document should be
inserted so that the right edge is at the top of the printer, and the bottom edge is
against the printer’s right wall.
v To position the printing in landscape mode to the correct position, the system
must send line feeds. The printer assumes that the top of form for a document in
landscape mode is the far left edge of the document (to a maximum of 80 mm
from the bottom of the form).
v Line feeding is 5 steps per mm or 21 steps per line, at 6 LPI.
v All landscape printing must be done with one printing pass. Therefore:
– Double-high printing is not allowed.
– User-defined characters greater than 9 dots high are not allowed.
v There is no error recovery for landscape printing.
v Set print station to document landscape mode to print the face of the check as it
comes out of the flipper mechanism.
Landscape printing commands

1. ESC f (x) (y): Set up document wait time
Same as for portrait mode.
2. ESC c 0 X'08': Select document station - landscape print mode:
A If the document was not previously loaded:
v The document present indicator blinks until a document is
detected.
v Once detected, the document will be grabbed by the printer and
fed to the right margin on the document. Because the document
is inserted on its side, this is at the top of the printer.
v If a document is not detected within the wait time (specified in
the ESC f command), the printer sends error status to the
system, and continues to wait.
The system can either cancel the print buffer, deleting all data in
the print buffer, or wait for a document to be inserted.
The printer appears to be hung until an action is taken.
B If the document was previously loaded, the printer feeds the paper
to the right margin on the document.
3. Send print lines to be printed in this station.
The number of characters that can be printed on a line depends on the
width of the document. The print area is:
v 63 mm high, starting 17 mm from the bottom of the document
v The entire width of the document less 34 mm from the right edge and 10
mm from the left edge
4. Final handling.
You have an option on final handling: finish printing and either eject the
document or open the document throat to allow manual removal of the
document:
4a. FF: Print and Eject Document.
Finish printing and eject the document.
4b. ESC q or ESC < X'01': Open Document Throat
Finish printing and release the document from the printer’s rollers.
Note: The document station stays selected. The printer will wait for
another document until the station is changed.
Chapter 4. Document handling 83

Chapter 5. Status information
Models 2CR and 2NR have 16 status bytes. When Models 2CR and 2NR is in
emulation mode the status bytes will reflect the status of the older 4610 models.
Status is sent to the system for the following conditions:
| Table 13. Summary of status conditions
| v Cash receipt print error. The cover is open or out of paper.

| v Printer buffer empty. If enabled, see “Status sent to system” on page 46.
| v Document sensor state changed. If enabled, see “Status sent to system” on page 46.
| v Cash drawer sensor change. If enabled, see “Status sent to system” on page 46.
| v Nonrecoverable home error.
| v Document not inserted after document station was selected.
| v Document sensor is covered or cleared.
| v Flash EPROM load error.
| v Memory sector is full.
| v User flash storage is full.
| v Printer ID request (extended address command).
| v MICR read command.
| v MCT read command.
| v User flash read command.
| v Print buffer being held.
| v Ribbon cover sensor change.
| v Document feed error.
| v Low Paper Detected
| v Out of paper
| v Thermal Paper Jam
| v Cutter failure
| v DI feed slip
|
Message from the printer

A message from the printer has this format:
Bytes Contents
1-2 Data count (X’000A’ to X’00FF’). The data count includes the two
data-count bytes.
3 - 19 Status bytes 1-16. See the descriptions of each byte in the sections that
follow.
20 - n Either 5 bytes of additional status from the “Extended address
command-request printer ID” on page 14 command, or up to 246 bytes of
user data that can include:
v MICR data
v User flash data
v MCT data

Status byte 1
| Table 14. Status byte 1
| Bit Description
| 0 (LSB) Command complete (immediate command and flash storage commands).
| Set to 1 when the command is complete.
| 1 Reserved
| 2 Document left home position. Set to 1 when the print head is in the left
| home position.
| 3 Document right home position. Set to 1 when the print head is in the right
| home position.
| 4 Reserved. Always 0.
| 5 Ribbon cover open. Set to 1 when the ribbon cover is open.
| 6 Compatibility mode will set this bit on cover open/out of paper/paper jam
| or cutter jam. Native mode will only set this bit for cover open.
| 7 (MSB) Command reject.
|
Status byte 2
| Bit Description
| 0 (LSB) Document ready. Set to 0 when the document insert station is ready for
| printing. This occurs when both document sensors detect the document
| and the document has been fed to the first print position.
| 1 Document present under the front sensor. Set to 0 when a document is
| under to top document sensor.
| 2 Document present under the top sensor. Set to 0 when a document is
| under the top document sensor.
| 3 Reserved. Always equals 1.
| 4 Print buffer held. Set to 1 when the print buffer is being held. Cleared
| when buffer released. The printer can be held due to a Hold buffer
| Command or one of the following printer errors: Ribbon cover open, with
| commands to be printed on the document station. Cash receipt print error
| with commands to the cash receipt station.
| 5 Open throat position. Set to 1 when the print head is in the open throat
| position.
| 6 Buffer empty. Set to 1 when no print data and no commands are in the
| buffer.
| 7 (MSB) Buffer full. Set when the message pipe is 80% full. Cleared when the
| message pipe is 60% full. Commands will be rejected when pipe is 100%
| full.
|
Status byte 3
| Bit Description
| 0 (LSB) Electric journal memory sector is full.
| 1 Home error.
| Table 16. Status byte 3 (continued)
| Bit Description
| 2 Document error. the document was not inserted after the document station
| was selected, and the wait subsequently timed out.
| 3 Flash EPROM load error or MCT load error.
| 4 Reserved. Always equals 0.
| 5 User flash storage sector is full.
| 6 Firmware error. CRC on the firmware failed. The printer is running out of
| the boot sector. Only system commands and firmware commands are
| accepted. The firmware must be reloaded into the printer.
| 7 (MSB) Fiscal bit. Set to show a line completed printed. Set to 1 when Flash erase
| is complete.
|
Status byte 4
Contains the printer engineering code (EC) level with all status messages.
Status byte 5
| Bit Description
| 0 (LSB) Printer ID Request/Extended Address command. Set to 1 when
| responding to a Printer ID request.
| 1 EC Level. Set to 1 when responding to an EC level request.
| 2 MICR Read. Set to 1 when responding to a MICR read command.
| 3 MCT Read. Set to 1 when responding to an MCT read command.
| 4 User flash read. Set to 1 when responding to a flash read command.
| 5 Reserved. Defaults to 1.
| 6 Reserved
| 7 (MSB) Reserved
|
Status byte 6
Contains the current line count.
Status byte 7
| Bytes Description
| 0 (LSB) Reserved
| 1 Lost +24V. Set when +24V drops below +20V.
| Note: If the printer is powered off with the power switch, this status will go
| out as the printer shuts down.
| 2 PDF417 bar code generation problem. Set to one when there is a problem
| creating a PDF417 bar code image.
| 3 Cash drawer status.
| 4 Print key pressed. Set to one when a printer key operation is in progress.
| 5 Reserved. Defaults to 1.
Chapter 5. Status information 87

| Table 18. Status byte 7 (continued)
| Bytes Description
| 6 Station selected. Set to 1 when document insert station is selected. Clear
| when the cash receipt station is selected.
| 7 (MSB) Feed error. This is a document feed error: Set when there is an error after
| a Flip Check or a MICR command is executed.
|
Status byte 8
Table 19. Status byte 8
Bit Description
0 (LSB) Reserved
1 Reserved
2 Reserved
3 Reserved
4 Reserved (always 0)
5 Set to 1 when CR paper is out.
6 Magnetic noise present - only for MICR read command - "1" when MICR
read shows random noise count ≥ 100 decimal or periodic noise > 0,
otherwise "0". If set to a "1", this value will be in the status message when
status byte 5, bit 2 = "1" otherwise it will be a "0" in other status
messages. When magnetic noise present bit is set there is excessive
magnetic noise which might be due to a fan or CRT and it will affect the
accuracy of the MICR reading.
7 (MSB) Thermal print head or motor is almost too hot to continue printing. This bit
is set to ON when the temperature of the thermal print head gets to 60° C
and stays on until the temperature is below 58° C.
Note: The printer will STOP printing when the temperature is above 65° C
and will restart printing when the temp is below 60° C.
Status byte 9
| Bit Description
| 0 (LSB) Electronic journal error (see driver spec for support)
| 1 Marker attached
| 2 Reserved
| 3 Reserved
| 4 Reserved (always 0)
| 5 Reserved
| 6 Printer is in offline mode, or has an unrecoverable error.
| 7 (MSB) Reserved
|
Status byte 10
| Bit Description
| 0 (LSB) Reserved
| 1 Electronic journal suspend (see driver spec for electronic journal support)
| 2 Set when responding to checksum request for download graphics logos or
| stored messages.
| 3 Reserved
| 4 Reserved (Always = 0)
| 5 Reserved
| 6 Reserved
| 7 (MSB) Reserved
|
Status byte 11
| Bit Description
| 0 (LSB) CR feed error - no motion detected when line feeding.
| 1 Reserved
| 2 Detected partial paper cut. Cutter may be failing.
| 3 Unexpected cover open. This bit will be set when the cover is open, where
| there isn't an error condition.
| 4 Reserved (always = 0)
| 5 Cutter jam. CANNOT print in the CR station when this bit is set.
| 6 Set to 1 when CR paper is low.
| 7 (MSB) Set to 1 when CR paper is critically low.
|
Status byte 12
This will contain information RMA should monitor.
Table 23. Status byte 12
Bit Description
0 (LSB) Reserved
1 Document feed slip detected. Document
does not appear to move as far as it should
when feeding. Tested during MICR read and
landscape print.
2 Reserved
3 Unexpected DI cover open. This bit will be
set when the cover is open and there has
not been an error.
4 Reserved (Default = 0)
5 High voltage detection. The printer will be
offline if this bit is set.
6 Reserved
Chapter 5. Status information 89

Table 23. Status byte 12 (continued)
Bit Description
7 (MSB) Reserved
Status byte 13
The printer can detect problems with the cards and might be able to communicate.
If it can communicate, these are the statuses that are sent. If the failure is such that
the printer cannot print, offline status will be set, and the CR LED will blip.
| Bit Description
| 0 (LSB) Main logic card - CRU failure
| 1 Interface logic card - CRU failure
| 2 Thermal print head - CRU failure
| 3 Impact print head failure (not a CRU)
| 4 Reserved (Always = ’0’)
| 5 Motion sensor failure (not a CRU)
| 6 Reserved
| 7 (MSB) Reserved
|
Chapter 6. Character fonts
This section describes font capabilities. For more information about font-related
commands, see:
v “Download user-defined characters” on page 21
v “Set print station” on page 37
v “Set print mode” on page 33
v “Set code page” on page 38
v “Set intercharacter spacing for single byte character sets” on page 39
v “Select user-defined or resident character sets” on page 37
Thermal printing font

The number of characters printed per inch depends on the character size, the
intercharacter spacing, and the chosen font. For example:
v 17 cpi ⇒ 10-dot wide character + 2-dot space (font A) ⇒ 48 characters per line
v 15 cpi ⇒ 10-dot wide character + 3-dot space (font A) ⇒ 44 characters per line
v 12 cpi ⇒ 12-dot wide character + 5-dot space (font B) ⇒ 34 characters per line
v 20 cpi ⇒ 8-dot wide character + 2-dot space (font C) ⇒ 57 characters per line
You can choose the character size of four user-defined character sets (code pages)
or two proportional fonts. The parameter ranges for user-defined character sets are:
v 8 ≤ dot width ≤ 16
v 16 ≤ dot height ≤ 32 (must be a multiple of 2)
The parameter ranges for characters in proportional fonts are:

v 8 ≤ dot width ≤ 32
v 16 ≤ dot height ≤ 32
v Height must be a multiple of 2, such as 20, 22, 24, 26, and so forth
Notes:
1. Any of the thermal printing fonts can be scaled up to eight times the defined
width and eight times the defined height. The scaling factor for the width does
not have to equal the scaling factor for the height. For example, you could
specify twice the width and five times the height.
2. For paper that has a width of 80 mm, the cash receipt print line is 72 mm (2.83
in.) long. There are 576 dots per line and 203 dots per inch.
Proportional fonts
This section describes the procedure for converting and downloading proportional
fonts. It also gives recommendations that will simplify implementing proportional
fonts on a receipt.
Preparing the fonts

Download proportional fonts to the SureMark as follows:
1. Convert a TrueType font to the SureMark proportional font format. Use the IBM
Proportional Fonts Conversion Utility, fontconvert.exe, to convert the fonts. See
“Proportional font conversion utility” on page 90.

2. Download the converted font file to the printer.
Implementing proportional fonts

The variable width of proportional fonts can make it difficult to layout a receipt using
traditional methods. You can simplify the process of laying out the format of a
receipt by using the alignment and tab features of the SureMark printer.
The following topics show how to use the alignment and tab features with
proportional fonts. Command descriptions are given in RS-232 (EIA-232) command
format. For the command syntax when you use a printer driver, consult the driver
documentation.
A single proportional character set requires two user-defined code pages.

Therefore, the printer allows the following combination of user-defined and
proportional character sets to be stored in the printer.
Table 25.
Number of Proportional Character Sets Number of User-Defined Character Sets
0 4
1 2
2 0
Selecting code page 2 when a proportional character set is defined for code page 1
(or selecting code page 4 when proportional characters are defined in code page 3)
will result in unreadable characters being printed.
A proportional character set is enabled using the Select User-Defined Characters

command.
Layout using align commands

A common requirement for receipt layout includes aligning item prices. This is
commonly accomplished using fixed field lengths for item descriptions or counting
characters. Using proportional fonts makes this method of alignment practically
impossible.
The simplest method to align prices is to use the Align Column Right command with
the Fix Font Matrix command.
v Unlike other Align Position commands, the Align Positions-Align Column Right
command can be sent in the middle of a print line. Print characters sent before
the alignment command will be left aligned, while characters sent after the
alignment command will be right aligned.
v The Fix Font Matrix command forces proportional characters to print using a
single width defined by the command. This essentially negates the proportional
characteristic of the font, while still allowing the user to utilize the custom font.
The following sequence assumes proportional characters have been downloaded

and selected for printing. The following sequence should be used for each item line.
The printer output would resemble the following:
Candy Bar $ .45
Fountain Soda $ 1.11
1. Print the item description. For the first item, this is the ASCII data Candy Bar.
2. Issue the Set Alignment command with n=4 (Right Align Column). The
command syntax is X’1B 61 04’.
3. Issue the Fix Font Matrix command with n=dot width of the widest number used.
The command syntax is X’1B 3A xx’.
Note: Finding the optimum value of xx for this command will vary depending on
the proportional character set being used, and may require some
experimentation.
4. Print the item price. For the first item, this is the ASCII data $ .45.
5. Issue the Fix Font Matrix command with n=0, which disables the fixed font
matrix. The command syntax is X’1B 3A 00’.
6. Issue the Print and Line Feed command. Use the command syntax X’0A’ or
X’0D’.
Layout using set tab position

In situations where you do not need the price right aligned, or where you require an
additional column (for example, a column for quantity), using tabs is the best
method to guarantee alignment. Tab positions that you define during the setup
operation will remain intact until the printer is reset or re-initialized. Once tabs are
setup, all that is required is to send a tab character X’09’ to move to the next tab
position. It is still recommended that the Fix Font Matrix be used, if alignment of the
individual characters in a field is important (for example, to align the decimal points
of prices).
The following Set Tab Positions command will define tab positions for 3 columns:
item description, quantity and price. The command assumes that the font width is
approximately 10 dots. This procedure assumes that proportional characters have
been downloaded and selected for printing, and that the item description will be left
aligned.
X’1B 44 01 90 01 D6 00 00’
The following sequence should be used for each item line. The printer output would
resemble the following:
Candy Bar 03 $ 1.00
Fountain Soda 10 $11.10
1. Print the item description. For the first item, this is the ASCII data Candy Bar.
2. Issue the Tab command. The command syntax is X’09’.
3. Issue the Fix Font Matrix command with n=dot width of the widest number used.
The command syntax is X’1B 3A xx’.Note: Finding the optimum value of xx for
this command will vary depending on the proportional character set being used,
and may require some experimentation.
4. Print the quantity. For the first item, this is the ASCII data 03.
5. Issue the Tab command. The command syntax is X’09’.
6. Print the price. For the first item, this is the ASCII data $1.00.
7. Issue the Fix Font Matrix command with n=0, which disables the fixed font
matrix. The command syntax is X’1B 3A 00’.
8. Issue the Print and Line Feed command. Use the command syntax X’0A’ or
X’0D’.
Chapter 6. Character fonts 93

Proportional font conversion utility
IBM provides three TrueType fonts and a utility that you can use to convert the
fonts to files that the SureMark printer can use. The application and instructions for
downloading the converted fonts are available from the Retail Store Solutions Web
site.
Note: You might have TrueType fonts other than those supplied by IBM on your
system. Before using the conversion utility to convert and download any
non-IBM fonts for use by the SureMark printer, you must confirm that you
have received authorization from the owner of the fonts to convert and
download the fonts.
Chapter 7. Tests and diagnostics
This section describes the tests available for the Models 2CR and 2NR.
Low paper sensing and calibration

Low paper sensing and calibration Low paper sensing in the Models 2CR and 2NR
is based upon the paper thickness and the core size. You can modify the low paper
and critically low sensing settings. These settings determine the amount of paper
that remains on the roll and at which time the low paper and the critically low paper
status is sent. The default settings for low paper status is 5 meters (or 5000 mm)
remains on the roll and for critically low is 1 meter (or 1000 mm).
You must calibrate the printer to accurately recognize the thickness of the paper
supply. Calibration can be done using an offline test or by a command. See “Set
low paper calibration” on page 44 and “Summary of offline test menus” on page 97.
One printer can be calibrated for the paper supply. The calibration constant can
then be broadcast to all printers that will use the same paper.
To set the low paper supply sensors of all printers within your system:
1. Run the calibration on one printer. See Table 26 on page 93.
2. Read out MCT#0x28 from the calibrated printer.
Note: The calibration constant is stored in MCT 0x28. System management

can interrogate all printers to see if one has been recently calibrated.
3. Clear the high-order bit and send the value to all printers in the enterprise.
Table 26. MCT load command settings for low paper and critically low paper
Dec Hex
38 26 Low paper amount. This is the amount of paper left in the printer
when the low paper status is sent. Default is 5 meters (5000 or
0x1388 number stored as mm).
39 27 Critically low paper amount. This is the amount of paper
remaining in the printer when the low paper status is sent.
Default is 1 meter (1000 or 0x03E8 number stored as mm).
40 28 LowPaperCalibrationConstant; The high order bit to this variable
is set after this printer has calibrated the Low Paper. The lower
order bits are the number of mm the printer will feed after
detecting the sensor change until the paper is out.
Firmware offline tests

To enter the firmware offline test and setup procedures follow these steps:

A
Figure 3. Paper feed and document feed buttons
1. Use one of the following methods to enter the offline test mode:
a. Switch on the printer while pressing the paper feed button (A in Figure 2).
Figure 4. Pressing the power button and the R button
b. Open the paper cover and press the R button while also pressing the power
button. Use a paper clip if the power button cover is installed. Then, close
the paper cover.
2. The following offline selection menu is printed. See Figure 4 on page 93.
Off-line Selection started
To select a sub-menuor test:
FIRST, press the paper feed button the indicated number of times.
THEN, press again and hold button down at least 1
second to confirm selection.
Sub-menus and tests Codes

Thermal Receipt test 1
Choose Emulation Mode 2
Model Selection 3
EIA-232/RS-232 Flow Control 4
More Selections 5
To exit Off-line setup, open printer cover.
Figure 5. Example of the offline selection main menu. See Table 26 for an explanation of
these menu items.
3. Follow the instructions that are printed for each required test.
Summary of offline test menus

IBM recommends that you use the firmware offline test menus to perform the offline
tests. However, note that some existing offline test methods still apply (see “Earlier
methods for offline tests” on page 96). Table 26 describes the available firmware
offline test menus:
| Table 27. Summary of the offline test menu items
| Sub-menu (if
| Menu item Definition applicable) Definition
| 1. Thermal receipt Prints a receipt
| test
| 2. Choose emulation Displays the Compatibility with Changes the
| mode sub-menus (see next Legacy 4610 command set and
| column) statuses to support
| the previous drivers
| and applications
| (such as plug and
| play for existing 4610
| printers).
| Native mode Changes the
| command set and
| statuses to support
| the low-paper
| detection, paper jam
| detection, and other
| 4610 Model 2CR and
| 2NR sensors.
| EPSON Emulation Emulating an EPSON
| (1xR only) printer.
|| 3. Model selection 1. MICR reading

| (2xR)
| 2. Non-MICR reading model
|| 3. Receipt width 1. 80 mm receipt width
| (1xR)
| 2. 58 mm receipt width
Chapter 7. Tests and diagnostics 97

| Table 27. Summary of the offline test menu items (continued)
| Sub-menu (if
| Menu item Definition applicable) Definition
| 4. EIS-232/RS-232 Provides a list of available baud rates and flow controls.
| flow control
| 5. More selections Provides additional menus:
| 1. MCT listing Information for
| service personnel
| 2. Low-paper You are instructed to
| calibration insert a small roll of
| paper in the printer.
| During the test the
| printer ejects all of
| the paper from this
| roll to calibrate the
| low-paper sensor.
| 3. MICR read test
| (2CR only)
| 4. Document print Starts print test
| test (2xR only)
| 5. For more Provides additional
| selections: menus:
| 1. Hex dump mode A debug mode that is
| used when attached
| using a RS 232 that
| will have the printer
| print the
| data/commands that
| it receives. This
| enables the
| application writer the
| ability to see what
| data is actually being
| received at the
| printer.
| 2. Execute printhead Starts printhead test
| test
| 3. Reset TPM user Select after you
| data Execute after install a new thermal
| thermal Printhead is printhead.
| replaced
| 4. Motion sensor test Starts the test up.
| 5. Print resident code Prints all resident
| pages code pages with
| options of font choice.
| 6. Main menu Return to main menu
|
Table 28. Sub menus and tests
Sub menus and tests by frequency of use Codes
Most 1 Press
Second 2 Presses
Third 3 Presses
Table 28. Sub menus and tests (continued)
Sub menus and tests by frequency of use Codes
Fourth 4 Presses
More Options 5 Presses
Remarks: For earlier models, the CT Print test, DI print test and the MICR reading
test supported in the 4610 2-station are supported in the 2CR Printer.
| Changing the interface card or logic card on 2xR printers only

Oftentimes during the servicing process, you will change an interface card or logic
card in the printer. If one of the cards is a new FRU, then the printer firmware
automatically updates the new card with the printer settings and other information.
(These settings include the serial number, baud rate, and model number.) The first
time you power on the printer with a FRU card in it, the update will occur and the
printer will reset.
For proper operation, the information on the interface and logic cards must match. If
you install either card (interface or logic) with previously written firmware
information, you must direct the firmware to overwrite the correct card.
The following message is printed when an information mismatch occurs:

A card in the printer has been replaced
Main Logic’s S/N is 41-MVT02
Interface Card’s S/N is 41AAVT50
Check the serial number (S/N) of the
printer. The S/N is located next to the
document insert station and on the
bottom of the printer.
If S/N matches one of the above, please

update the card with the incorrect S/N.
If S/N does not match one of the above,

Refer to the Hardware Service Manual.
To select a sub-menu or test:

FIRST, Press the paper feed button the
number the indicated number of
times.
THEN, press again and hold
button down at least 1 second
to confirm selection.
OPTIONS. . . . . . . . . . Presses
1. Main Logic Update Menu . . . . 1
2. Interface Card Update Menu . . 2
3. Continue without updating . . 3
To exit Off-line setup, open printer cover.
If you select option 1, the following message prints:

Main Logic Card Update Menu
Data will be copied from the
interface card to the main logic
Printer will reset when update is done.
To update the Main Logic Card,

Press the paper feed button
To Exit without updating, Open Printer Cover.
If you select option 2, the following message will print:

Interface Card Update Menu
To update the Interface Card,
Press the paper feed button
Data will be copied from the
main logic to the Interface Card.
To Exit without updating,

open printer cover
Selecting Option 3. Continuing without updating could produce unexpected results.
Storing a new serial number in the firmware

For proper printer operation, the firmware must correlate the serial number of the
printer with the serial number of the logic card. When you replace either the logic
card or the interface card, the serial number is restored into the new card. However,
if both cards are replaced, you must store the correct serial number in the firmware.
For more information, see the IBM Retail Store Solutions support Web site at
www.ibm.com/solutions/retail/store/support/.
| Earlier methods for offline tests (2xR only)

The section provides the previous methods for initiating offline tests. Although these
methods are supported, IBM recommends that you use the firmware menu and
sub-menus to initiate all offline tests.
Customer receipt test

Note: IBM recommends that you use the offline menus to initiate this test.
To initiate the customer receipt test, follow these steps:

1. Press and hold both the paper feed and document feed buttons (A and B in
Figure 2 on page 92) to enter offline mode.
2. When the printer-ready indicator begins blinking, release both buttons.
3. Press and release the paper feed button to start the test.
Document insert station test

To initiate the document insert station test, follow these steps:

1. Press and hold both the paper feed and document feed buttons (A and B in
Figure 2 on page 92) buttons to enter offline mode.
2. When the printer-ready indicator begins blinking, release both buttons.
3. Press and release the document feed button to start the test.
MICR read, flipper test
The MICR read test is accessed through the sub-menus in offline mode.
Follow these steps to start the MICR read and flipper test:
1. Insert the check face down with the magnetic ink characters to the right.
2. To enter offline mode, press and hold both buttons until the printer-ready
indicator begins blinking.
3. Then release both buttons.
4. Press and release both buttons again. The printer reads the check.
5. Characters that match the magnetic ink characters are printed on the customer
receipt. The check is then flipped over, and ejected.
Understanding MICR test results: If the characters printed do not match the
magnetic ink characters, check the MICR read head. The printer will insert question
marks if the MICR read engine cannot decode a number. An X appears if the printer
had to read the document twice to determine a good read. If the printer detects
noise, it will print out the amplitude and frequency of the noise, if possible.

Notices
References in this publication to IBM products, programs, and services do not imply
that IBM intends to make these available in all countries in which IBM operates. Any
reference to an IBM product, program, or service is not that only IBM’s product,
program, or service may be used. Any functionally equivalent product, program, or
service that does not infringe any of IBM’s intellectual property rights may be used
instead of the IBM product, program, or service. Evaluation and verification of
operation in conjunction with other products, except those expressly designated by
IBM, are the users responsibility.
IBM may have patents or pending patent applications covering the subject matter in
this document. The furnishing of this document does not give you any license to
these patents. You can send license inquiries, in writing, to:
IBM Director of Licensing
IBM Corporation
North Castle Drive
Armonk, NY 10504-1785
U.S.A.
The following paragraph does not apply to the United Kingdom or any other country
where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS
MACHINES CORPORATION PROVIDES THIS PUBLICATION ″AS IS″ WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. Some states
do not allow disclaimer of express or implied warranties in certain transactions,
therefore, this statement may not apply to you.
This information could include technical inaccuracies or typographical errors.

Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. IBM may make improvements and/or
changes in the product(s) and/or program(s) described in this publication at any
time without notice.
Any references in this information to non-IBM Web sites are provided for
convenience only and do not in any manner serve as an endorsement of those
Web sites. The materials at those Web sites are not part of the materials for this
IBM product and use of those Web sites is at your own risk.
Information concerning non-IBM products was obtained from the suppliers of those
products, their published announcements or other publicly available sources. IBM
has not tested those products and cannot confirm the accuracy of performance,
compatibility or any other claims related to non-IBM products. Questions on the
capabilities of non-IBM products should be addressed to the suppliers of those
products.
Trademarks
IBM, the IBM logo, PS/2, SureMark and SurePoint are trademarks of IBM
Corporation in the United States or other countries or both.
Microsoft, Windows, Windows NT, and the Windows 95 logo are trademarks or
registered trademarks of Microsoft Corporation.

Linux is a trademark of Linus Torvalds in the U.S., other countries, or both.
Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in
the United States, other countries, or both
Intel, Intel Inside (logos), MMX and Pentium are trademarks of Intel Corporation in
the United States, other countries, or both.
Other company, product, and service names may be trademarks or service marks
of others.
Index
Numerics driver documentation by operating system 5
1/6-inch line spacing, selecting 40
1/8-inch line spacing, selecting 40
E
EC level marker command 72
A EC request command 71
edition notice ii
accessibility of publications xi
emphasized printing command, set or cancel 35
align positions command 44
emulation mode for Model 2CR/2NR/1NR 15
asynchronous commands 70
emulation of non-IBM printers 15
data buffer management and batch printing 72
enable feed buttons 49
real-time requests 70
enable the beeper 48
enable upside-down printing 49
erase flash sector command 28
B error recovery command, set 45
backspace, composite characters 67 extended address command 13
batch printing, and data buffer management 72
F
C fix font matrix 51
cash drawer drive pulse command 69 flash storage write command 28
character font 91 flip check command 67
character that selects font a/b/c 34 font, character 91
check processing commands 65
flip check 67
MICR read 65
checksum of downloaded logo or message 27
H
hardware requirements 2
checksum of flash memory sector, request 27
hold printing command 73
code page command, set 38
horizontal tab command 67
color printing, selecting 41
horizontal tabs command, set 42
communication parameters 3
composite characters, backspace 67
I
D impact code page command 25
intercharacter spacing command, set for single byte
data buffer management commands 72
character sets 39
data buffer management, and batch printing 72
invert command, set or cancel 35
disable line count 73
EC level marker command 72
hold printing until buffer is released 73
release print buffer 73
L
reset line count 72 landscape mode 82
defaults, printer memory allocation 17 landscape printing commands 82
define document wait time command 46 left margin command, set 43
diagnostics, tests 95 line spacing, minimum units 42
disable feed buttons 49 line spacing, select 1/6 40
disable line count 73 line spacing, select 1/8 40
disable the beeper 48
disable upside-down printing 49
document handling, landscape mode commands 82 M
document handling, portrait mode commands 81 MCT command definitions 30
document length, setting 36 MCT loading 29
double-byte characters 18 memory allocation 17
double-high mode command, set or cancel 34 message format 85
double-wide mode command, set or cancel 34 MICR read 65
download graphics (logo) commands 18 microcode tolerance (MCT) information - request 29
download user-defined characters command 21 miscellaneous commands 67
generate drive pulse for cash drawer 69

miscellaneous commands (continued) retrieve size of flash storage command 70
horizontal tab 67 return home (select print head location) 26, 68
paper cut/DI eject command 69 right margin command, set 43
retrieve the flash storage 69 rotated characters command, set or cancel 39
retrieve the size of user flash storage 70 RS-232 (EIA-232) commands 3
return home (select print head location) 26, 68 RS-232 commands summary by function 5
O S
onetime-set commands 16 select character size for scalable fonts 50
operating system requirements 1 select color printing command 41
overline mode command, set or cancel 35 select maximum print speed 35
select page mode 75
select printable area 75
P select printing direction/position 76
page mode commands 75 select standard mode 75
clear print data in page mode 79 send status to system command 46
page mode printing commands 75 Set document length for landscape print 36
print and form feed and cut the paper 78 set horizontal tabs command 42
print page in page mode 78 set left margin position (standard mode), set absolute
select printable area 75 print position (page mode) 77
select printing direction/position 76 set printing position 78
select standard mode 75 set relative horizontal position 77
set left margin position (standard mode), set absolute set relative vertical position 76
print position (page mode) 77 set vertical position 76
set printing position 78 setting or cancelling rotated characters 39
set relative horizontal position 77 setting print station parameters 40
set relative vertical position 76 sheet eject length command, set 42
set vertical position 76 status byte 1 86
paper cut/DI eject command 69 status byte 10 89
paper, select thermal 52 status byte 11 89
portrait mode 81 status byte 12 89
predefine messages command 20 status byte 13 90
preset commands 16 status byte 2 86
print and line feed command 60 status byte 3 86
print character commands 60 status byte 4 87
print logo inline 51 status byte 5 87
print mode command, set 33 status byte 6 87
print predefined graphics (logo) command 63 status byte 7 87
print station command, set 37 status byte 8 88
print station parameters command, set 40 status byte 9 88
printer memory allocation defaults 17 status conditions, summary 85
proportional font command 23 status information 85
publications, related xi status request command 12
strike-through, set, cancel 52
summary of status conditions 85
R system commands 12
re-initialize the printer command 47
real-time commands 70
real-time status request command 71 T
relative position command, set 44 tests, diagnostics 95
release print buffer 73 thermal code page command 22
release print buffer command 70 thermal paper, select 52
request checksum of flash memory sector 27 through, strike, cancel, set 52
Request document length 37
request printer ID command 13
reset line count 72 U
reset printer 71 underline mode command, set or cancel 34
retrieve checksum of each downloaded logo or each unidirectional printing command, set or cancel 36
stored message 27
retrieve flash storage command 69
V
verify previous commands completed 12
Index 107
Readers’ Comments — We’d Like to Hear from You
Programming Guide
Publication No. GA27-5005-00
We appreciate your comments about this publication. Please comment on specific errors or omissions, accuracy,
organization, subject matter, or completeness of this book. The comments you send should pertain to only the
information in this manual or product and the way in which the information is presented.
For technical questions and information about products and prices, please contact your IBM branch office, your IBM
business partner, or your authorized remarketer.
When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any
way it believes appropriate without incurring any obligation to you. IBM or any other organizations will only use the
personal information that you supply to contact you about the issues that you state on this form.
Comments:
Thank you for your support.

Send your comments to the address on the reverse side of this form.
If you would like a response from IBM, please fill in the following information:
Name Address
Company or Organization
Phone No. E-mail address

___________________________________________________________________________________________________
Readers’ Comments — We’d Like to Hear from You Cut or Fold
GA27-5005-00 Along Line
_ _ _ _ _ _ _Fold
_ _ _and
_ _ _Tape
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _Please
_ _ _ _ _do
_ _not
_ _ staple
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _Fold
_ _ _and
_ _ Tape
______
NO POSTAGE
NECESSARY
IF MAILED IN THE
UNITED STATES
BUSINESS REPLY MAIL

FIRST-CLASS MAIL PERMIT NO. 40 ARMONK, NEW YORK
POSTAGE WILL BE PAID BY ADDRESSEE
IBM Corporation
Retail Store Solutions Information Development
Department ZBDA
P. O. Box 12195
RESEARCH TRIANGLE PARK NC 27709-9990
_________________________________________________________________________________________
Fold and Tape Please do not staple Fold and Tape
Cut or Fold
GA27-5005-00 Along Line

Printed in USA
GA27-5005-00

Programming Guide For Models 1Xr and 2Xr: Suremark 4610 Printers

Uploaded by

Document Informationclick to expand document information

Copyright:

Available Formats

Programming Guide For Models 1Xr and 2Xr: Suremark 4610 Printers

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Programming Guide For Models 1Xr and 2Xr: Suremark 4610 Printers

Uploaded by

Copyright:

Available Formats

SureMark 4610 Printers

Summary of changes . . . . . . . . . . . . . . . . . . . . . . xiii

| Chapter 1. Introducing the 4610 Models 1xR and 2xR . . . . . . . . . . 1

Chapter 2. Communication parameters . . . . . . . . . . . . . . . 3

© Copyright IBM Corp. 2008 iii

Chapter 3. Page mode printing commands . . . . . . . . . . . . . 75

Chapter 4. Document handling . . . . . . . . . . . . . . . . . . 81

Chapter 5. Status information . . . . . . . . . . . . . . . . . . . 85

Chapter 6. Character fonts . . . . . . . . . . . . . . . . . . . . 91

Chapter 7. Tests and diagnostics . . . . . . . . . . . . . . . . . 95

© Copyright IBM Corp. 2008 vii

© Copyright IBM Corp. 2008 ix

Who should read this guide

How this guide is organized

© Copyright IBM Corp. 2008 xi

© Copyright IBM Corp. 2008 xiii

© Copyright IBM Corp. 2008 1

Unless noted otherwise, the communication parameters in this section apply to

RS-232 serial parameter

Baud Rate 9600, 19200, 115200

Start 1 bit Data 8 bits Parity None Stop 1 bit

RS-232 commands summary by function

Chapter 2. Communication parameters 5

Chapter 2. Communication parameters 7

Alphabetized commands summary

Chapter 2. Communication parameters 9

Chapter 2. Communication parameters 11

Verify previous commands completed

EC/Request/Real-time status request

Extended address command-request printer ID

Chapter 2. Communication parameters 13

| Emulation mode for Model 1xR / 2xR

| When in emulation mode, the printer will:

| All DBCS characters must be downloaded at the same time.

Emulation of Non-IBM printers

Chapter 2. Communication parameters 15

Preset or onetime-set commands

| The Flash EPROM can be allocated up to 10 sectors. To rewrite information in a

| In Model 2xR/1xR reallocation: To change the memory allocation of any of the

There is a total of forty-eight 64 KB sectors, for a total of 3.0 MB of FLASH memory

Table 5 lists the printer defaults.

Chapter 2. Communication parameters 17

Download graphics (logo) commands

Chapter 2. Communication parameters 19

Download user-defined characters

Chapter 2. Communication parameters 21

Thermal code page

Note: The number of data bytes = 2 × dot height (20) = 40 bytes.

Chapter 2. Communication parameters 23

Figure 1. Proportional font example

Impact code page

Landscape printing is limited to characters with a height of 9 dots or less. If

Chapter 2. Communication parameters 25

Note: The number of data bytes = 2 × dot width (11) = 22 bytes.

| User-defined code page mapping

Request checksum of flash memory sector

Retrieve checksum of each downloaded logo or each stored message

Chapter 2. Communication parameters 27