AS400 - Progress Codes PDF
AS400 - Progress Codes PDF
Progress codes
Power Systems
Progress codes
Note
Before using this information and the product it supports, read the information in “Notices,” on page 109, “Safety notices”
on page v, the IBM Systems Safety Notices manual, G229-9054, and the IBM Environmental Notices and User Guide, Z125–5823.
This edition applies to IBM Power Systems™ servers that contain the POWER6® processor and to all associated
models.
© Copyright IBM Corporation 2007, 2009.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
Contents
Safety notices . . . . . . . . . . . . v Chapter 13. (CAxx) Partition firmware
progress codes . . . . . . . . . . . 79
Chapter 1. Progress codes overview . . 1
Chapter 14. (CF00) Linux kernel boot
Chapter 2. AIX IPL progress codes . . . 3 progress codes . . . . . . . . . . . 91
Chapter 5. AIX crash progress codes Chapter 17. (D1xx) Service processor
(category 1) . . . . . . . . . . . . 35 dump status progress codes . . . . . 97
Chapter 6. AIX crash progress codes Chapter 18. (D1xx) Platform dump
(category 2) . . . . . . . . . . . . 37 status progress codes . . . . . . . 101
Chapter 7. AIX crash progress codes Chapter 19. (D2xx) Partition status
(category 3) . . . . . . . . . . . . 39 progress codes . . . . . . . . . . 103
IBM® servers can use I/O cards or features that are fiber-optic based and that
utilize lasers or LEDs.
Laser compliance
All lasers are certified in the U.S. to conform to the requirements of DHHS 21 CFR
Subchapter J for class 1 laser products. Outside the U.S., they are certified to be in
compliance with IEC 60825 as a class 1 laser product. Consult the label on each
part for laser certification numbers and approval information.
CAUTION:
This product might contain one or more of the following devices: CD-ROM
drive, DVD-ROM drive, DVD-RAM drive, or laser module, which are Class 1
laser products. Note the following information:
v Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable parts
inside the device.
v Use of the controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
(C026)
CAUTION:
This product contains a Class 1M laser. Do not view directly with optical
instruments. (C028)
CAUTION:
Some laser products contain an embedded Class 3A or Class 3B laser diode.
Note the following information: laser radiation when open. Do not stare into the
beam, do not view directly with optical instruments, and avoid direct exposure
to the beam. (C030)
The following comments apply to the IBM servers that have been designated as
conforming to NEBS (Network Equipment-Building System) GR-1089-CORE:
Note: All Ethernet cables must be shielded and grounded at both ends.
The ac-powered system does not require the use of an external surge protection
device (SPD).
vi Progress codes
Chapter 1. Progress codes overview
Progress codes (or checkpoints) offer information about the stages involved in
powering on and performing initial program load (IPL). Progress codes do not
always indicate an error. Use progress code information if your server has paused
indefinitely without displaying a system reference code. The information provided
indicates the most appropriate action for that progress code.
Use this information for reference only. To perform any service action, use the
Hardware Management Console (HMC).
Note: The AIX® IPL progress codes occur only when running the AIX operating
system or booting standalone diagnostics. The codes do not occur on servers
running the Linux operating system or on Linux partitions.
This section contains a list of the various numbers and characters that display in
the operator panel display. There are three categories of numbers and characters.
v The first group tracks the progress of the configuration program.
v The second group tracks the progress of the diagnostics.
v The third group provides information about messages that follow an 888
sequence.
The numbers in this list display on the operator panel as the system loads the AIX
operating system and prepares the hardware by loading software drivers.
Note: Some systems may produce 4-digit codes. If the leftmost digit of a 4-digit
code is 0, use the three rightmost digits.
Explanation: Querying card in Slot 5. Explanation: The configuration manager has been
invoked with conflicting options (irrecoverable error).
0506 0506
0523 0523
Explanation: Querying card in Slot 6.
Explanation: The configuration manager is unable to
access the ODM database (irrecoverable error).
0507 0507
Explanation: Querying card in Slot 7. 0524 0524
Explanation: The configuration manager is unable to
0508 0508 access the config.rules object in the ODM database
Explanation: Querying card in Slot 8. (irrecoverable error).
Explanation: Contacting server during network boot. Explanation: The configuration manager cannot find
sequence rule, or no program name was specified in
the ODM database (irrecoverable error).
0517 0517
Explanation: Mounting client remote file system 0529 0529
during network IPL.
Explanation: The configuration manager is unable to
update ODM data (irrecoverable error).
0518 0518
Explanation: Remote mount of the root (/) and /usr
file systems failed during network boot.
4 Progress codes
0530 • 0569
6 Progress codes
0594 • 0609
8 Progress codes
063A • 0669
10 Progress codes
0708 • 0734
12 Progress codes
078B • 0819
14 Progress codes
0848 • 0874
16 Progress codes
0903 • 0928
18 Progress codes
0956 • 0991
20 Progress codes
2021 • 252B
22 Progress codes
2578 • 25D0
24 Progress codes
2643 • 2667
26 Progress codes
2D15 • 3000
2E02 2E02
Explanation: 10Gb Ethernet-LR PCIe Adapter
2E03 2E03
Explanation: Configuring 10Gb Ethernet-SR PCIe Host
Bus Adapter
2E04 2E04
Explanation: Configuring 10Gb Ethernet-CX4 PCIe
Host Bus Adapter
2E12 2E12
Explanation: 8 Gb Fibre Channel adapter being
configured
2E20 2E20
Explanation: Configuring 10Gb PCIe FCoE CNA Slot
FC Adapter
2E22 2E22
Explanation: Configuring 10Gb PCIe FCoE CNA Slot
Ethernet Adapter
2E30 2E30
Explanation: Configuring 10Gb PCIe SFP+ SR
Ethernet Adapter
2E31 2E31
Explanation: Configuring 10Gb PCIe SFP+ Twinax
Ethernet Adapter
2E34 2E34
Explanation: Configuring 1Gb 2-port PCIe Ethernet
Adapter
2E35 2E35
Explanation: Configuring PCIe Combo 8Gb FC with
1Gb Ethernet
Note: Some systems might produce 4-digit codes. If the leftmost digit of a 4-digit
code is 0, use the three rightmost digits.
Explanation: Could not create or form the JFS log. Explanation: Loading platform dependent debug files.
30 Progress codes
C63 • C99
C63 C63
Explanation: Loading platform dependent data files.
C64 C64
Explanation: Failed to load platform dependent data
files.
C70 C70
Explanation: Problem Mounting diagnostic boot
media. An example of the boot media would be a
CD-ROM disc.
C71 C71
Explanation: A IX diagnostics are not supported on
this system, or there is not enough memory to run the
diagnostics.
C72 C72
Explanation: There is a problem copying files from the
diagnostic boot media into the RAM file system. An
example of the boot media would be a CD-ROM disc.
C99 C99
Explanation: Diagnostics have completed. This code is
only used when there is no console.
Note: When a lowercase c is listed, it displays in the lower half of the character
position. Some systems produce 4-digit codes. The two leftmost positions can have
blanks or zeros. Use the two rightmost digits.
0C0 0C0
Explanation: The dump completed successfully.
0C1 0C1
Explanation: The dump failed due to an I/O error.
0C2 0C2
Explanation: A dump, requested by the user, is
started.
0C3 0C3
Explanation: The dump is inhibited.
0C4 0C4
Explanation: The dump device is not large enough.
0C5 0C5
Explanation: The dump did not start, or the dump
crashed.
0C6 0C6
Explanation: Dumping to a secondary dump device.
0C7 0C7
Explanation: Reserved.
0C8 0C8
Explanation: The dump function is disabled.
0C9 0C9
Explanation: A dump is in progress.
0CC 0CC
Explanation: Unknown dump failure.
For category 1 crash codes, dump analysis is the appropriate first action in
Problem Determination. Begin the Problem Determination process with software
support.
888-102-300 888-102-300
Explanation: Data storage interrupt from the
processor.
888-102-32X 888-102-32X
Explanation: Data storage interrupt because of an I/O
exception from IOCC.
888-102-38X 888-102-38X
Explanation: Data storage interrupt because of an I/O
exception from SLA.
888-102-400 888-102-400
Explanation: Instruction storage interrupt.
888-102-700 888-102-700
Explanation: Program interrupt.
For category 2 crash codes, dump analysis most likely will not aid in Problem
Determination. Begin the Problem Determination process with hardware support.
888-102-207 888-102-207
Explanation: Machine check because of an
unidentified error.
888-102-208 888-102-208
Explanation: Machine check due to an L2
uncorrectable ECC.
888-102-500 888-102-500
For category 3 crash codes, both software and hardware support may be needed in
Problem Determination. Go to the 888 sequence in the operator panel display to
assist in problem isolation.
888-102-000 888-102-000
Explanation: Unexpected system interrupt.
888-102-558 888-102-558
Explanation: There is not enough memory to continue
the system IPL.
888-102-600 888-102-600
Explanation: AIX 4.3.3.3 and above: Alignment
Interrupt. If pre-AIX 4.3.3.3: AIX has crashed because
the Portability Assist Layer (PAL) for this machine type
has detected a problem.
888-102-605 888-102-605
Explanation: AIX 4.3.3.3 and above: AIX has crashed
because the Portability Assist Layer (PAL) for this
machine type has detected a problem.
42 Progress codes
C1009X46 • C1009X70
44 Progress codes
C1009XA8 • C1009XD4
C100C102 C100C102
C100C10B C100C10B
Explanation: Network initialization complete; waiting
Explanation: Waiting for BPC's IP address es to be
on VPD from processor.
sent from the HMC.
Response: Perform isolation procedure FSPSPC1. To
Response: Perform isolation procedure FSPSPC1. To
locate the isolation procedure go to the Isolation
locate the isolation procedure go to the Isolation
Procedures chapter in your host server Service Guide.
Procedures chapter in your host server Service Guide.
C100C103 C100C103
C100C10C C100C10C
Explanation: Waiting on VPD from processor.
Explanation: Waiting for the BPC to come up to
Response: Perform isolation procedure FSPSPC1. To standby and turn off block power. The control panel
locate the isolation procedure go to the Isolation toggles between C100C10C and C100C10D every 5
Procedures chapter in your host server Service Guide. seconds or so until the BPC is at standy and the block
power has been turned off.
C100C104 C100C104 Response: Perform isolation procedure FSPSPC1. To
locate the isolation procedure go to the Isolation
Explanation: Processor VPD collection is complete.
Procedures chapter in your host server Service Guide.
Response: Perform isolation procedure FSPSPC1. To
locate the isolation procedure go to the Isolation
C100C10D C100C10D
Procedures chapter in your host server Service Guide.
Explanation: Waiting for the BPC to come up to
standby and turn off block power.
Response: Perform isolation procedure FSPSPC1. To
locate the isolation procedure go to the Isolation
46 Progress codes
C100C110 • C100C128
Response: Perform isolation procedure FSPSPC1. To Response: Perform isolation procedure FSPSPC1. To
locate the isolation procedure go to the Isolation locate the isolation procedure go to the Isolation
Procedures chapter in your host server Service Guide. Procedures chapter in your host server Service Guide.
Explanation: Waiting for the BPC to respond to the Explanation: Waiting for power off delay to be
TMS command from SPCN. The control panel toggles complete.
between C100C114 and C100C115 every 5 seconds or so
Response: Perform isolation procedure FSPSPC1. To
until the BPC has responded.
locate the isolation procedure go to the Isolation
Response: Perform isolation procedure FSPSPC1. To Procedures chapter in your host server Service Guide.
locate the isolation procedure go to the Isolation
Procedures chapter in your host server Service Guide.
C100C121 C100C121
Explanation: Waiting for power off delay to be
C100C115 C100C115
complete.
Explanation: Waiting for the BPC to respond to the
Response: Perform isolation procedure FSPSPC1. To
TMS command from SPCN.
locate the isolation procedure go to the Isolation
Response: Perform isolation procedure FSPSPC1. To Procedures chapter in your host server Service Guide.
locate the isolation procedure go to the Isolation
Procedures chapter in your host server Service Guide.
C100C122 C100C122
Explanation: Power off delay is complete.
C100C116 C100C116
Response: Perform isolation procedure FSPSPC1. To
Explanation: Waiting for the BPC to respond to the
locate the isolation procedure go to the Isolation
enclosure TMS command from SPCN. The control
Procedures chapter in your host server Service Guide.
panel toggles between C100C116 and C100C117 every 5
seconds or so until the BPC has responded.
C100C128 C100C128
Response: Perform isolation procedure FSPSPC1. To
locate the isolation procedure go to the Isolation Explanation: Waiting for the processor subsystem to
Procedures chapter in your host server Service Guide. show up in the BPC polling data. The control panel
toggles between C100C128 and C100C129 every 5
seconds or so until the processor subsystem is present
in the polling data.
Response: Perform isolation procedure FSPSPC1. To
48 Progress codes
C100C168 • C100C1A2
50 Progress codes
C1011FFF • C104550X
52 Progress codes
C12120FF • C1402000
54 Progress codes
C14720FF • C162E4A0
C14820FF C14820FF
C162E41E C162E41E
Explanation: IPL: completing normal/backup/ipl-
Explanation: If the system hangs on this checkpoint,
hoststarted transition file (secondary)
the service processor is unable to collect VPD from the
Response: Perform isolation procedure FSPSPC1. To enclosure.
locate the isolation procedure go to the Isolation
Failing Item:
Procedures chapter in your host server Service Guide.
v SYSBKPL
C162E402 C162E402
C162E420 C162E420
Explanation: If the system hangs on this checkpoint,
the service processor is unable to collect VPD from the Explanation: If the system hangs on this checkpoint,
service processor. the service processor is unable to collect VPD from the
IO backplane.
Failing Item:
Failing Item:
v SVCPROC
v IO_HUB
C162E403 C162E403
C162E421 C162E421
Explanation: If the system hangs on this checkpoint,
the service processor is unable to collect VPD from the Explanation: If the system hangs on this checkpoint,
operator panel. the service processor is unable to collect VPD from the
IO hub.
Failing Item:
Failing Item:
v CTLPNL
v IO_HUB
C162E405 C162E405
C162E430 C162E430
Explanation: If the system hangs on this checkpoint,
the service processor is unable to collect VPD from the Explanation: If the system hangs on this checkpoint,
VPD card. the service processor is unable to collect VPD from
SPCN.
Failing Item:
Failing Item:
v CAPACTY
v SVCPROC
C162E408 C162E408
C162E4A0 C162E4A0
Explanation: If the system hangs on this checkpoint,
the service processor is unable to collect VPD from the Explanation: If the system hangs on this checkpoint,
system backplane. the service processor is unable to collect VPD from the
VSBP Starting Point.
Failing Item:
Failing Item:
v SYSBKPL
v CAPACTY
C1645300 C1645300
C18020FF C18020FF
Explanation: Starting a data synchronization operation
between the primary service processor and the Explanation: Termination: completed
secondary service processor. TerminationTransition-Termination transition file
(primary)
Response: Perform isolation procedure FSPSPC1. To
locate the isolation procedure go to the Isolation Response: Perform isolation procedure FSPSPC1. To
Procedures chapter in your host server Service Guide. locate the isolation procedure go to the Isolation
Procedures chapter in your host server Service Guide.
C1645301 C1645301
C1902000 C1902000
Explanation: Completed a data synchronization
operation between the primary service processor and Explanation: Power off: starting Any-Dpo transition
the secondary service processor. file (primary)
Response: Perform isolation procedure FSPSPC1. To Response: Perform isolation procedure FSPSPC1. To
locate the isolation procedure go to the Isolation locate the isolation procedure go to the Isolation
Procedures chapter in your host server Service Guide. Procedures chapter in your host server Service Guide.
Explanation: Redundancy enablement in progress. Explanation: Power off: completed Any-Dpo transition
file (primary)
Response: Perform isolation procedure FSPSPC1. To
locate the isolation procedure go to the Isolation Response: Perform isolation procedure FSPSPC1. To
Procedures chapter in your host server Service Guide. locate the isolation procedure go to the Isolation
Procedures chapter in your host server Service Guide.
C1645305 C1645305
C1912000 C1912000
Explanation: Redundancy enablement in progress.
Explanation: Power off: starting Any-
Response: Perform isolation procedure FSPSPC1. To PowerOffTransition transition file (primary)
locate the isolation procedure go to the Isolation
Procedures chapter in your host server Service Guide. Response: Perform isolation procedure FSPSPC1. To
locate the isolation procedure go to the Isolation
Procedures chapter in your host server Service Guide.
C1645306 C1645306
Explanation: Redundancy enablement in progress. C19120FF C19120FF
Response: Perform isolation procedure FSPSPC1. To Explanation: Power off: completed
locate the isolation procedure go to the Isolation Any-PowerOffTransition transition file (primary)
Procedures chapter in your host server Service Guide.
Response: Perform isolation procedure FSPSPC1. To
locate the isolation procedure go to the Isolation
C16453XX C16453XX Procedures chapter in your host server Service Guide.
Explanation: A large data synchronization operation
from the primary service processor to the secondary C1922000 C1922000
service processor is taking place. The last nibble (x) will
toggle between 2 and 3. Explanation: Power off: starting PowerOffTransition-
PoweredOff transition file (primary)
Response: Perform isolation procedure FSPSPC1. To
locate the isolation procedure go to the Isolation Response: Perform isolation procedure FSPSPC1. To
Procedures chapter in your host server Service Guide. locate the isolation procedure go to the Isolation
Procedures chapter in your host server Service Guide.
56 Progress codes
C19220FF • C1C520FF
C1CBE400 C1CBE400
C1CA20FF C1CA20FF
Explanation: VPD recollection is in progress.
Explanation: Connection monitoring failover:
completed survfailover/backup/failover-runtime Response: Perform isolation procedure FSPSPC1. To
transition file (secondary) locate the isolation procedure go to the Isolation
Procedures chapter in your host server Service Guide.
Response: Perform isolation procedure FSPSPC1. To
locate the isolation procedure go to the Isolation
Procedures chapter in your host server Service Guide. C1CBE401 C1CBE401
Explanation: VPD recollection because of a change in
C1CB2000 C1CB2000 the VPD is in progress
Explanation: Connection monitoring failover: starting Response: Perform isolation procedure FSPSPC1. To
survfailover/backup/failover-termination transition file locate the isolation procedure go to the Isolation
(secondary) Procedures chapter in your host server Service Guide.
58 Progress codes
C1CBE402 • C1CBE40F
60 Progress codes
C1E820FF • C1F420FF
C1EA2000 C1EA2000
Explanation: Extract exit error: starting
ExtractExitError/Backup/ipl transition file (secondary)
C1EA20FF C1EA20FF
Explanation: Extract exit error: completed
ExtractExitError/Backup/ipl transition file (secondary)
C1F22000 C1F22000
Explanation: Reset/reload: starting
Reset/Ipl-LimitedRuntime transition file (primary)
Response: Perform isolation procedure FSPSPC1. To
locate the isolation procedure go to the Isolation
Procedures chapter in your host server Service Guide.
C1F220FF C1F220FF
Explanation: Reset/reload: completed
Reset/Ipl-LimitedRuntime transition file (primary)
Response: Perform isolation procedure FSPSPC1. To
locate the isolation procedure go to the Isolation
Procedures chapter in your host server Service Guide.
C1F32000 C1F32000
Explanation: Reset/reload: starting Reset/Ipl-Runtime
transition file (primary)
Response: Perform isolation procedure FSPSPC1. To
locate the isolation procedure go to the Isolation
Procedures chapter in your host server Service Guide.
C1F320FF C1F320FF
Explanation: Reset/reload: completed
Reset/Ipl-Runtime transition file (primary)
Response: Perform isolation procedure FSPSPC1. To
locate the isolation procedure go to the Isolation
The codes represent normal events which do not require any action to be taken. If
a partition IPL stalls at a C2xxxxxx progress code, a problem has occurred. Collect
all of the SRC words and contact your next level of support.
64 Progress codes
C2006005 • C2008104
C2008110 C2008110
Explanation: Initializing event paths
C2008120 C2008120
Explanation: Starting processors
C2008130 C2008130
Explanation: Begin associate of system ports.
C2008138 C2008138
Explanation: Associating system ports to the RPA
partition.
C200813F C200813F
Explanation: End associate of system ports.
C20081FF C20081FF
Explanation: Processors started successfully, now
waiting to receive the continue acknowledgement from
System Licensed Internal Code
C2008200 C2008200
Explanation: Continue acknowledgement received
from System Licensed Internal Code
C20082FF C20082FF
Explanation: VSP IPL complete successfully
C200XXXX C200XXXX
Explanation: Any other Virtual Service Processor
Progress Code not listed here.
66 Progress codes
Chapter 10. (C3xx, C5xx, C6xx) IPL status progress codes
A server that stalls during an initial program load (IPL) of the operating system
indicates a problem with the operating system code or hardware configuration.
In this case, your only service action is to call your next level of support. If the
problem is in the operating system code or hardware configuration, exchanging
any hardware FRU will not fix the problem.
Notes:
v The following table contains the C3xxxxxx, C5xxxxxx, and C6xxxxxx IPL status
progress codes. Some of these codes can appear on your control panel or HMC
display. Depending on the system activity and disk configuration the duration of
time that each code is displayed can vary. Eventually the system will continue to
the next progress code until the IPL status is complete, or if an error is detected
an SRC other than a C3xxxxxx, C5xxxxxx, or C6xxxxxx will be displayed.
v There are instances when multiple tasks might be happening at the same time,
so the progress code on the panel may not reflect the code module having
problems.
The mode of the IPL (A, B, or D) determines, in part, which status SRCs are
displayed. The different types of IPL use different progress codes, so you will not
see all of the progress codes in the table below when you perform an IPL.
The list of IPL status progress codes uses the following format:
v The message number contains characters that represent a particular action your
server performs during initialization of the supported operating system.
v The description identifies the action or procedure that produced the progress
code.
C6004014 C6004014
C6004001 C6004001
Explanation: Initialize RM (component) seize lock
Explanation: Static paging
C6004015 C6004015
C6004002 C6004002
Explanation: Initialize MISR
Explanation: Start limited paging, call LID manager
C6004016 C6004016
C6004003 C6004003
Explanation: Set time of day
Explanation: Initialize IPL/Termination (IT) data area
/ set up node address communication area (NACA)
pointer C6004017 C6004017
Explanation: Initialize RM (component) process
C6004004 C6004004 management
68 Progress codes
C6004019 • C6004062
70 Progress codes
C6004260 • C6004502
C6004A57 C6004A57
Explanation: Parallel database recovery and is at Pass
1
C6004A60 C6004A60
Explanation: Parallel database initialization is at Pass
1
C6004B57 C6004B57
Explanation: Parallel database recovery is at Pass 2
C6004B60 C6004B60
Explanation: Parallel database initialization is at Pass
2
C6004C57 C6004C57
Explanation: Parallel database recovery is at Pass 3
72 Progress codes
Chapter 11. (C7xx) Server firmware IPL status progress codes
A server that stalls during an initial program load (IPL) of the server firmware
indicates a problem with the server firmware code.
Server firmware IPL status progress codes enable your service provider and next
level of support to more easily identify the server firmware component causing the
problem.
Note: If the problem is in the server firmware code, exchanging any hardware
FRU will not fix the problem.
C7004091 C7004091
Explanation: This is the final IPL status progress code
to be displayed before the system reaches standby state.
When standby is reached, C7004091 will no longer be
displayed.
C700XXXX C700XXXX
Explanation: If the system stalls during an initial
program load (IPL) of the server firmware, a problem
has occurred with the server firmware code.
Exchanging any hardware FRU will not fix the
problem.
Problem determination: Collect information on words
3 and 4 of the SRC, and call your next level of support.
As your server performs an IPL, the control panel displays progress codes that
indicate the status of the IPL. Often, you can use these progress codes to help you
perform problem analysis. The following list offers information on the IPL status
progress codes that have a format of C9xxxxxx.
Explanation: POSIX SAG restart and signals Explanation: Establish event monitors
initialization
C9002B30 Refcode_C9002B30
C9002A90 Refcode_C9002A90
Explanation: QLUS job
Explanation: Starting system jobs
C9002B40 Refcode_C9002B40
C9002A95 Refcode_C9002A95
Explanation: Device configuration
Explanation: Abnormal Work Control Block Table
cleanup
C9002C10 Refcode_C9002C10
Explanation: After system arbiter
C9002AA0 Refcode_C9002AA0
Explanation: Damage notification
C9002C20 Refcode_C9002C20
Explanation: SNADS recovery
C9002AA1 Refcode_C9002AA1
Explanation: This recovery step either rolls back or
C9002C25 Refcode_C9002C25
completes certain uncompleted database operations that
were run under commitment control Explanation: ZMF component (Mail Enablement
(OeDS) Framework) recovery
C9002AA2 Refcode_C9002AA2
C9002C40 Refcode_C9002C40
Explanation: This recovery completes certain journal
operations that were in progress when the system Explanation: Work Control Block Table cleanup
ended processing
C9002CF0 Refcode_C9002CF0
C9002AA3 Refcode_C9002AA3
Explanation: Reclaim storage
Explanation: This recovery sends messages to QHST
for database files that may have been damaged by a
system end
76 Progress codes
C9002F00
C9002F00 Refcode_C9002F00
Explanation: IPL complete
In some cases, a server might hang (or stall) at one of these progress codes without
displaying an 8-character system reference code (SRC). Only during such a hang
condition should you take any service action related to the progress code.
Note: If the control panel displays more than eight characters, use only the first
eight characters to find the error in the list. Characters that display after the first
eight represent a location code that assists you in diagnosing the problem.
v FWFLASH
CA000000 CA000000
Explanation: Process control now owned by partition
CA000040 CA000040
firmware
Explanation: Attempting to obtain RTAS code lid
Failing Item:
details
v FWFLASH
Failing Item:
v FWFLASH
CA000020 CA000020
Explanation: Checking the firmware levels
CA000050 CA000050
Failing Item:
Explanation: Attempting to load RTAS firmware
v FWFLASH
Failing Item:
v FWFLASH
CA000030 CA000030
Explanation: Attempting to establish a communication
CA000060 CA000060
link by using lpevents
Explanation: Attempting to obtain open firmware
Failing Item:
details
v FWFLASH
Failing Item:
v FWFLASH
CA000032 CA000032
Explanation: Attempting to register lpevent queues
CA000070 CA000070
Failing Item:
Explanation: Attempting to load open firmware
v FWFLASH
Failing Item:
v FWFLASH
CA000034 CA000034
Explanation: Attempting to exchange cap and allocate
CA000080 CA000080
lpevents
Explanation: Preparing to start open firmware
Failing Item:
v FWFLASH Failing Item:
v FWFLASH
CA000038 CA000038
CA000090 CA000090
Explanation: Attempting to exchange virtual continue
events Explanation: Open firmware package corrupted
(phase 1).
Failing Item:
Failing Item:
CA00D00C CA00D00C
v FWFLASH
Explanation: The partition firmware is about to search
for an NVRAM script.
CA000091 CA000091
Failing Item:
Explanation: Attempting to load open firmware
v NEXTLVL
Failing Item:
v FWFLASH CA00D00D CA00D00D
Explanation: Evaluating NVRAM script.
CA0000A0 CA0000A0
Failing Item:
Explanation: Open firmware package corrupted
v FWFLASH
(phase 2)
Failing Item:
CA00D010 CA00D010
v FWFLASH
Explanation: First pass open firmware initialization
complete; establish parameters for restart
CA00D001 CA00D001
Failing Item:
Explanation: PCI probe completed, create PCI bridge
v FWFLASH
interrupt routing properties
Failing Item:
CA00D011 CA00D011
v FWFLASH
Explanation: First pass open firmware initialization
complete; control returned to initialization firmware
CA00D002 CA00D002
Failing Item:
Explanation: PCI adapter nvram hint created; system
v FWFLASH
is rebooting
Failing Item:
CA00D012 CA00D012
v FWFLASH
Explanation: Second pass open firmware initialization
complete; control returned to initialization firmware
CA00D003 CA00D003
Failing Item:
Explanation: PCI probing complete
v FWFLASH
Failing Item:
v FWPCI5 CA00D013 CA00D013
Explanation: Run-time open firmware initialization
CA00D004 CA00D004 complete; control returned to initialization firmware
Explanation: Start of install-console, loading GUI Failing Item:
package
v FWFLASH
Failing Item:
v FWFLASH CA00D020 CA00D020
Explanation: The partition firmware is about to
CA00D008 CA00D008 download and run the SLIC loader
Explanation: Initialize console and flush queues Failing Item:
Failing Item: v FWFLASH
v FWFLASH
CA00D021 CA00D021
Explanation: The partition firmware is about to
download and run the I/O reporter to collect VPD
Failing Item:
v FWFLASH
80 Progress codes
CA00E101 • CA00E13C
CA00E137 CA00E137
CA00E10A CA00E10A
Explanation: Create HEA node
Explanation: Load RTAS device tree
Failing Item:
Failing Item:
v FWFLASH
v FWFLASH
CA00E138 CA00E138
CA00E10B CA00E10B
Explanation: Create options node
Explanation: Set RTAS device properties
Failing Item:
Failing Item:
v FWFLASH
v FWFLASH
CA00E139 CA00E139
CA00E110 CA00E110
Explanation: Create aliases node and system aliases
Explanation: Create the kdump properties
Failing Item:
Failing Item:
v FWFLASH
v FWFLASH
CA00E13A CA00E13A
CA00E130 CA00E130
Explanation: Create packages node
Explanation: Build device tree
Failing Item:
Failing Item:
v FWFLASH
v FWFLASH
CA00E13B CA00E13B
CA00E131 CA00E131
Explanation: Create HEA node
Explanation: Create the root node properties
Failing Item:
Failing Item:
v FWFLASH
v FWFLASH
CA00E13C CA00E13C
Explanation: Create HEA port node
Failing Item:
v FWFLASH
82 Progress codes
CA00E15F • CA00E19B
and starting the operating system" 2. Look for server firmware updates; apply if
available.
CA00E15F CA00E15F
CA00E179 CA00E179
Explanation: Adapter VPD evaluation
Explanation: Closing BOOTP
Failing Item:
v FWPCI5 Response:
1. Make sure that:
CA00E170 CA00E170 v The bootp server is correctly configured, then
retry the operation.
Explanation: Start of PCI BUS probe
v The network connections are correct, then retry
Failing Item: the operation.
v FWPCI5 2. Look for server firmware updates; apply if
available.
CA00E172 CA00E172
CA00E17B CA00E17B
Explanation: First pass PCI device probe
Explanation: Processor clock speed measurement
Failing Item:
v FWPCI5 Failing Item:
v NEXTLVL
CA00E174 CA00E174
CA00E198 CA00E198
Explanation: Establishing host connection
Explanation: Rebooting partition to enact changes
Failing Item: specified in ibm,client-archtiecture-support.
v FWHOST
Problem determination: See "Problems with loading
and starting the operating system"
CA00E175 CA00E175
Explanation: BootP request CA00E199 CA00E199
Failing Item: Explanation: The partition is rebooting to enact
v FWHOST changes that were specified the ELF header of the boot
image.
v FWFLASH
CA00E19D CA00E19D
Explanation: Create NVRAM node
CA00E1A6 CA00E1A6
Failing Item:
Explanation: User requested boot using default service
v FWFLASH mode boot list by using the HMC or a service
processor command
CA00E19E CA00E19E Failing Item:
Explanation: Real-time clock (RTC) initialization v FWFLASH
Failing Item:
v FWFLASH CA00E1A7 CA00E1A7
Explanation: User requested boot using customized
CA00E1A0 CA00E1A0 service mode boot list by using the HMC or a service
processor command.
Explanation: User requested boot to SMS menus by
using keyboard entry Failing Item:
v FWFLASH
Failing Item:
v FWFLASH
CA00E1AA CA00E1AA
84 Progress codes
CA00E1AF • CA00E1F5
Failing Item:
CA00E1DC CA00E1DC
v FWFLASH
Explanation: Dynamic console selection
CA00E1B2 CA00E1B2 Failing Item:
Explanation: XOFF received, waiting for XON v FWCONS
Failing Item:
CA00E1DD CA00E1DD
v FWVTHMC
Explanation: A graphics adapter was selected as the
firmware console, but the USB keyboard is not
CA00E1B3 CA00E1B3
attached.
Explanation: XON received
Problem determination: Ensure that a USB keyboard
Problem determination: This checkpoint flashes by so is attached to a USB port that is assigned to the
quickly on the control panel that you cannot see it. The partition.
progress indicators log may contain a reference to it,
Failing Item:
which you can access by using the ASMI menus. If a
partition hangs on this checkpoint, perform the action v FWCONS
specified in the Failing Item column.
Failing Item: CA00E1F0 CA00E1F0
v FWPCI5 Explanation: Start out-of-box experience
Failing Item:
CA00E1B4 CA00E1B4 v FWFLASH
Explanation: HMC or hosting-partition directed
boot-string did not load an operating system repair CA00E1F1 CA00E1F1
Failing Item: Explanation: Start selftest sequence on one or more
v NEXTLVL devices
Failing Item:
CA00E1B5 CA00E1B5 v FWFLASH
Explanation: Checking for iSCSI disk aliases
Failing Item: CA00E1F5 CA00E1F5
v FWPCI5 Explanation: Build boot device list
Problem determination:
86 Progress codes
CA00E443 • CA00E879
CA2799FD CA2799FD
CA00E890 CA00E890
Explanation: The service processor is receiving a
Explanation: Starting to initialize open firmware server firmware update module
Failing Item: Problem determination: This checkpoint alternates in
v FWFLASH the control panel with CA2799FF. This pair of
checkpoints might stay in the display for up to 30
minutes with no other indication of activity. Do not
CA00E891 CA00E891 assume that the system is hung until ONLY CA2799FD
Explanation: Finished initializing open firmware has remained in the control panel for at least 30
minutes with no other indication of activity.
Failing Item:
If the system hangs on CA2799FD (it is NOT
v FWFLASH
alternating with CA2799FF), power off the system and
reboot from the permanent side. Reject the image on
CA00E8A0 CA00E8A0 the temporary side.
Explanation: The pinned page manager is being
initialized. CA2799FF CA2799FF
Failing Item: Explanation: The service processor is writing a server
v FWFLASH firmware update module.
Problem determination: This checkpoint alternates in
CA00EAA1 CA00EAA1 the control panel with CA2799FD. This pair of
checkpoints might stay in the display for up to 30
Explanation: Probe PCI-PCI bridge bus minutes with no other indication of activity. Do not
Failing Item: assume that the system is hung until ONLY CA2799FF
has remained in the control panel for at least 30
v FWPCI5 minutes with no other indication of activity.
If the system hangs on CA2799FF (it is NOT alternating
with CA2799FD), power off the system and reboot from
the permanent side. Reject the image on the temporary
side.
88 Progress codes
CA350000 • CA35FFFF
CA350000 CA350000
Explanation: Begin input/output reporting (IOR)
routines.
Failing Item:
v FWFLASH
CA350009 CA350009
Explanation: Begin data collection from a PCI device.
If the system or partition hangs on this code, it may
indicate a problem with the device identified by the
location code reported with this progress code. Look
for SRCs with the format BAxx yyyy in the system
management services (SMS) firmware error log; correct
any problems that are found.
CA350010 CA350010
Explanation: The input/output reporting (IOR) device
driver is executing.
If the system or partition hangs on this code, it may
indicate a problem with the device identified by the
location code reported with this progress code. Look
for SRCs with the format BAxx yyyy in the system
management services (SMS) firmware error log; correct
any problems that are found.
CA350011 CA350011
Explanation: Execution of the input/output reporting
(IOR) device driver is complete.
Failing Item:
v FWFLASH
CA35FFFF CA35FFFF
Explanation: The input/output reporting (IOR)
routines have completed.
Failing Item:
v FWFLASH
CF000015 CF000015
Explanation: Set up is complete.
Problem determination: If the system or partition
does not progress past this code, contact your Linux
provider.
CF000020 CF000020
Explanation: External interrupt controller server
initialization.
Problem determination: If the system or partition
does not progress past this code, contact your Linux
provider.
CF000021 CF000021
Explanation: External interrupt controller server
complete.
Problem determination: If the system or partition
does not progress past this code, contact your Linux
provider.
CF000100 CF000100
Explanation: Memory manager initialization.
Problem determination: If the system or partition
does not progress past this code, contact your Linux
provider.
To resolve any D1xx reference code, determine if the SRC requires a service action
or if it is for tracking purposes only.
If you do not find the SRC in a serviceable event view then it is a tracking event
only and does not require service. Tracking events appear as informational or
Misc. or temp in the IBM i product activity log and the Advanced System Manage
Interface (ASMI).
D1XXCA01 D1XXCA01
D1XXCA08 D1XXCA08
Explanation: Informational message: Items that were
Explanation: Informational message: There was an
deconfigured by the system were guarded out.
error when writing a file.
D1XXCA02 D1XXCA02
D1XXCA09 D1XXCA09
Explanation: Informational message: items that were
Explanation: Informational message: There was an
deconfigured by the user via the ASMI menus were
error when closing a file.
guarded out.
D1XXCA0A D1XXCA0A
D1XXCA03 D1XXCA03
Explanation: Informational message: There was an li
Explanation: Informational message: The guard data
nk file error.
has been cleared.
D1XXCA0B D1XXCA0B
D1XXCA04 D1XXCA04
Explanation: Informational message: Failure when
Explanation: Informational message: There is a new
setting the DIMM status in the hardware object
version of the guard data.
manager.
D1XXCA05 D1XXCA05
D1XXCA0C D1XXCA0C
Explanation: Informational message: The guard data
Explanation: Informational message: Failure when
was corrupted, and has been rebuilt.
setting the status of a device other than a DIMM.
D1XXCA0D D1XXCA0D
Explanation: Informational message: Failure when
reading the system type.
D1XXCA0E D1XXCA0E
Explanation: Informational message: Failure when
reading a registry entry.
D1XXCA0F D1XXCA0F
Explanation: Informational message: Failure when
getting VPD data.
D1XXCA10 D1XXCA10
Explanation: Informational message: Items that had
been guarded out were recovered.
D1XXCA11 D1XXCA11
Explanation: Informational message: The resource ID
was not found in the list.
D1XXCA12 D1XXCA12
Explanation: Informational message: Manual
configuration or deconfiguration is not allowed.
D1XXCA13 D1XXCA13
Explanation: Informational message: The buffer size is
invalid.
D1XXCA14 D1XXCA14
Explanation: Informational message: Unable to return
a valid guard state for the requested resource.
D1XXCA15 D1XXCA15
Explanation: Informational message: The guard action
that was requested is not allowed.
D1XXCA16 D1XXCA16
Explanation: Informational message: Items that were
deconfigured by the system (but are eligible for
resource recovery) were guarded out.
94 Progress codes
Chapter 16. (D1xx) Service processor status progress codes
D1xx status reference codes, posted by the service processor, offer information
about the state of the service processor during a power-off operation.
D1XX900C D1XX900C
Explanation: Breakpoint set in CPU controls has been
hit
Response: Perform isolation procedure FSPSPD1. To
locate the isolation procedure go to the Isolation
Procedures chapter in your host server Service Guide.
D1XXB0FF D1XXB0FF
Explanation: Request to initiate power-off program
has been sent
Response: Perform isolation procedure FSPSPD1. To
locate the isolation procedure go to the Isolation
Procedures chapter in your host server Service Guide.
D1XXC000 D1XXC000
Explanation: Indicates a message is ready to send to
the server firmware to power off
Response: Perform isolation procedure FSPSPD1. To
locate the isolation procedure go to the Isolation
Procedures chapter in your host server Service Guide.
D1XXC001 D1XXC001
Explanation: Waiting for the server firmware to
acknowledge the delayed power off notification
Response: Perform isolation procedure FSPSPD1. To
locate the isolation procedure go to the Isolation
Procedures chapter in your host server Service Guide.
D1XXC002 D1XXC002
Explanation: Waiting for the server firmware to send
the power off message
Response: Perform isolation procedure FSPSPD1. To
locate the isolation procedure go to the Isolation
Procedures chapter in your host server Service Guide.
D1XXC003 D1XXC003
Explanation: Server firmware handshaking is
complete
Response: Perform isolation procedure FSPSPD1. To
locate the isolation procedure go to the Isolation
Procedures chapter in your host server Service Guide.
Service processor dump status codes use the format of D1yy1xxx, where:
v yy indicates the type of data that is being dumped.
v xxx is a counter that increments each time the server stores 4K of data. When
these codes occur during a service processor dump, they appear in the control
panel display.
98 Progress codes
D1261XXX • D1391XXX
D13A1XXX D13A1XXX
Explanation: Get dump identity sequence
Response: Perform isolation procedure FSPSPD1. To
locate the isolation procedure go to the Isolation
Procedures chapter in your host server Service Guide.
D13B1XXX D13B1XXX
Explanation: Get dump length sequence
Response: Perform isolation procedure FSPSPD1. To
locate the isolation procedure go to the Isolation
Procedures chapter in your host server Service Guide.
D1FF1XXX D1FF1XXX
Explanation: Dump complete
Response: Perform isolation procedure FSPSPD1. To
locate the isolation procedure go to the Isolation
Procedures chapter in your host server Service Guide.
D1XX3Y0D D1XX3Y0D
Explanation: Stop clocks without quiescing.
Response: Perform isolation procedure FSPSPD1. To
locate the isolation procedure go to the Isolation
Procedures chapter in your host server Service Guide.
D1XX3YF0 D1XX3YF0
Explanation: Memory collection set-up.
Response: Perform isolation procedure FSPSPD1. To
locate the isolation procedure go to the Isolation
Procedures chapter in your host server Service Guide.
D1XX3YF1 D1XX3YF1
Explanation: Memory collection DMA step.
Response: Perform isolation procedure FSPSPD1. To
locate the isolation procedure go to the Isolation
Procedures chapter in your host server Service Guide.
D1XX3YF2 D1XX3YF2
Explanation: Memory collection cleanup.
Response: Perform isolation procedure FSPSPD1. To
locate the isolation procedure go to the Isolation
Procedures chapter in your host server Service Guide.
D200E05F D200E05F
Explanation: End power off slots
D200E060 D200E060
Explanation: Begin power off VIO slots
The following list contains general status progress codes with a format of
D6xxxxxx in numeric order. The xx after D6 in each progress code represents two
hexadecimal numbers that further define the progress code.
D6xx0298 D6xx0298
D600430B D600430B
Explanation: Managed system power down started
Explanation: Operating system service partition power
down status indicates that a server firmware code
update is in progress for the T-side (temporary) of the D6xx0299 D6xx0299
managed system.
Explanation: Managed system power down status
Problem determination: Your server may display this
progress code for an extended period of time where the
D6xx0483 D6xx0483
"xx" increments periodically. Allow the server to
complete the processing. Do not interrupt this process. Explanation: Power failed; delay timer is running
D6xx430B D6xx430B
Explanation: Operating system service partition power
down status indicates that a server firmware code
update is in progress for the T-side (temporary) of the
managed system.
Problem determination: Your server may display this
progress code for an extended period of time where the
"xx" increments periodically. Allow the server to
complete the processing. Do not interrupt this process.
D6xx43BA D6xx43BA
Explanation: Operating system service partition power
down status indicates that a server firmware code
update is in progress to copy the server firmware from
the T-side (temporary) of the managed system to the
P-side (permanent).
Problem determination: Your server may display this
progress code for an extended period of time. Allow
the server to complete the processing. Do not interrupt
this process.
D6xx5500 D6xx5500
Explanation: Managed system power down status;
attempting to delete information from the disk
subsystem cache
D6xx5501 D6xx5501
Explanation: Managed system power down status;
indicates that the information from the disk subsystem
cache was deleted successfully
D6xx5502 D6xx5502
Explanation: Managed system power down status;
indicates that the system failed to delete information
from the disk subsystem cache
D6xx5503 D6xx5503
Explanation: Managed system power down status,
which indicates the information from the disk
subsystem cache was deleted with qualified success
D9002740 Refcode_D9002740
Explanation: Power off immediate
D9002750 Refcode_D9002750
Explanation: All subsystems ended
D9002760 Refcode_D9002760
Explanation: Device configuration shutdown
D9002770 Refcode_D9002770
Explanation: QLUS job ending
D9002780 Refcode_D9002780
Explanation: Close database cross-reference files
D9002790 Refcode_D9002790
Explanation: QSYSARB job ending
D90027C0 Refcode_D90027C0
Explanation: System jobs are ending
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