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INTRODUCTION
The universities are in the position to provide the best services to the community
if they have concerns for continuous improvement in the quality of their services (Dorri,
Around the world, higher education is under pressure to change. It is growing fast
and its contribution to economic success is seen as vital. The universities and other
institutions are expected to create knowledge. They improve equity and respond to
student needs more efficiently. They are increasingly competing for students, research
funds, and academic staff. This is the case in both the private sector and public sector
The universities of the world are considered the new horizons in every aspect of
learning. Higher education delivers real and substantial benefits to the country. These
benefits include opening the door to better opportunities and life chances for individuals;
sustaining cutting-edge skills for the employers and ensure the country`s economy with
the necessary knowledge for long-term growth (Snowden & Halsall, 2016). Dorri,
Yarmohammadian, & Nadi (2012) note that universities or higher education institutions
Public and private universities around the world are remarkable social systems
that provide the social needs of the stakeholders of education. As social systems, they
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requisites of “goal attainment” which give strategic direction of academic institutions. It
attain goals and attain the “integration function” towards the reproduction of the “latency
function” of the social systems, for them to sustain over a long period of time, as well as
to diffuse potential risks (T. Parsons, cited in Devereux, 1961) that hamper the attainment
of the school strategic goals for value creation (Porter, 1986, 2016; Fayol, 1929) (cited in
Bieger, 2015; Drucker, 1956; Daft, 2010). And these values are represented by the
(ISA the IRR of CMO No. 46, s. 2012, and ISA-SED, 2017) of the Commission of
Higher Education (CHED). Failure of the university to deliver the ISA-SED values
the value creation of the state (Merton, 1949, 1967). The ISA-SED variables therefore, in
systemic language, are the favorable responses of the universities to the social needs of
although generally all people have basic needs such as air, water, food, and shelter,
scientists are less unanimous about whether people have needs beyond these necessities
(Kasser, 2002). Indeed, prior researches prioritize these biological needs, starting from
Maslow`s (1970) hierarchy of needs, where only after a person has satisfied the lower
These social needs are the needs for uniqueness (Snyder & Fromkin, 1980;
Syrjala, Leipamaa-Leskinen, & Laaksonen, 2015). People need to belong (Baumeister &
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Leary, 1995). They aspire for self determination (Deci & Ryan, 2000), assimilation,
differentiation (Brewer, 1991), and social identity (Tajfel, 1981). Social needs are found
beyond the basic necessities which can be acquired through knowledge or having
obtained higher level of education. Education per se can be acquired by different means;
important in building the national core competencies. These core competencies create
a need to adopt at least a model of management. One of the models which can be
adopted to improve the quality of higher education institutions is a value chain model.
According to Michael Porter (1985), the idea of value chain is based on the process
Sison et al., (2000) view the value chain of a university as a network of activities
centered around teaching, research, and community service, and around an individualized
the private sector. The public university system has not been subjected to any value
chain analysis. This study of value chain for Cebu Technological University (CTU) is an
attempt to examine a state university system using the value chain model to achieve
sustainable competitive positioning, i.e., perform activities beyond the business as usual
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The CTU system is composed of several campuses in the Province of Cebu.
There is the main campus in Cebu City. There are also the eight external campuses
which are located in Argao, Barili, Carmen, Daanbantayan, Danao, Moalboal, and
Tuburan. There is the third cluster of the CTU system known as the extension campuses
in Dumanjug, Malaboyoc, Samboan, Oslob, San Fernando, Naga, Cebu Mountain, San
Remegio, Bantayan, Pinamungajan, and Tabogon. External campuses are funded through
the Congress and General Appropriation Act. The extension campuses are funded by the
Local Government Units (LGUs) of the municipality where the campus is located, except
salaries of the human capital. Thus, extension campuses are jointly operated by CTU and
the LGUs.
indeed very challenging for school administrators and the students. It is therefore
interesting to find out how the exiting CTU leadership has built a competitive
convergence using its own cognitive and management devices that somehow preserve its
own distinctive value creation and sustain its own competitive advantage over other state
Hopefully, the findings of this study will provide a value chain data set for the
enhancement of the university`s operational effectiveness in all the tasks that go into the
primary and secondary activities of the education processes, as well as for strategic
positioning of CTU.
From some literature reviews, it is evident that past researches have been done on
and on value chain in private schools. There is no comparative study on the value chain
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of state universities which incorporate strategies to attain competitive advantage
(Perumal, 2013). This study then examines the primary and secondary aspects
institutions the gap of this study is found in the examination of the value chain processes
This study focuses on the value chain activities of CTU, its performance based on
compared with that of all other state universities and colleges of the country since they
are similar in terms of budget sources which is the General Appropriation Act (GAA), a
state university for this matter, the Department of Budget and Management (DBM) has
the sole jurisdiction to control the proper disbursing of the budget allocation. Another
source of income of the university is tuition fee, and the state universities and colleges are
However, in 2017, congress promulgated a law, the Republic Act No. 10931
otherwise known as the “Universal Access to Quality Tertiary Education Act of 2017”
which provides free tuition fee and other fees to the students of state university or
college. The tuition fees and other fees of the students are being subsidized by the
national budget through the Commission on Higher Education (CHED). The law
enforces the intentions to promote social justice and the advancement of national building
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recognizing the inalienable right of all Filipinos to quality education and thus protects
and promotes the right of all Filipino students to accessible quality education (IRR of RA
No. 10931).
All SUCs except University of the Philippines (UP) are regulated (Section 25,
Article VI, CMO No. 46, s. 2012) by the CHED; however, providing free tuition and
other fees of the state universities may not hold forever considering that the country’s
financial status is unstable. The University of the Philippines is a state university; the
students in this institution also enjoy free tuition and other fees. The law on universal
access to tertiary education provides free tuition and other fees to the tertiary students; the
more the state requires the SUCs must provide quality education (Section 1, Article XIV
of 1987 Philippine Constitution) not just to give education. The State must promote and
protect (1) quality education, that education that is of high academic standards, (2)
affordable education, that is, education is financially within the reach not just of the
wealthy, and (3) education that is relevant to the needs of people and society (Bernas,
1997). With this constitutional mandate, the tertiary education providers have to maintain
high academic standards (1987 Constitution and CMO 46, s. 2012). In line with the
constitutional and statutory mandating the State through the CHED if it finds the higher
learning institution does not perform in accordance to the required academic standards, it
may render a closure order of a certain program or even the whole school.
Looking into a value chain analysis of an educational institution, until this date,
there is no study or published study on value chain analysis of a state university or state
college; only in private university (Sison et al., 2000) in the Philippines. There are value
chain studies of public universities or schools in other countries but not in the
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Philippines. Hence, this study is going to analyze or show some value chain activities of
CTU which would prove that it is competitive or comparable with other SUCs in the
country.
the quality of academic standards (Section 1, Article XIV, 1987 Constitution of the
Philippines) or quality assurance framework (Section 6, CMO No. 46, s. 2012) of the
institution. In assessing the quality standard or quality assurance of a state university, the
The CHED defines quality as the alignment and consistency of the learning
environment with the institution`s vision, mission, and goals demonstrated by exceptional
learning and service outcomes and the development of a culture of quality. This
assessment and accreditation. This perspective requires the translation of the institution`s
vision, mission, and goals into learning outcomes, programs, and systems. Quality as
The AACCUP agency has formulated an instrument which looks into the state
universities and colleges`10 areas of operation as follows: Area I vision, mission, goals
and objectives; Area II faculty; Area III Curriculum and Instruction; Area IV support to
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students; Area V Research; Area VI Extension and Community Involvement; Area VII
Library; Area VIII Physical Plant and Facilities; Area IX Laboratories; and Area X
Administration. All areas have different parameters, criteria, and scoring systems. These
10 areas of AACCUP instrument are patterned to that of CMO No. 46, s. 2012 which
covers the areas of governance and management, quality of teaching and learning, quality
of professional exposure, research and creative works, support for students, and relations
quality of academic standard of state universities and colleges which is based on the
mandate of CMO No. 46 s. 2012. The guidelines for the implementation of CMO No. 46
Resolution No. 066-2017, the CHED approved the revised IS-SED during its 485th
Management Committee and Commission en banc meeting held on January 24, 2017.
The assessment frameworks of ISA (2012) and ISA-SED (2017) by CHED are the
same which cover the areas of governance and management, quality of teaching and
learning, quality of professional exposure, research and creative works, support for
students, and relations with the community. The basis of evaluation by using either the
ISA (2012), IS-SED (2017), or the AACCUP instrument, all having the same source, has
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the same purpose which is to evaluate the quality academic standards and quality
an important driver for economic growth and for building a new commercial reality.
Since no social science research has done a value chain study on state universities
(Nyaungwa, 2016), this researcher is motivated to investigate concerns about the value
universities and colleges in the Philippines and that of CTU based on the AACCUP
accreditation standard. It also examines the performance of CTU with respect to the
value chain activities being established and implemented in CTU for competitive
positioning. Included in this examination of the value chain processes of CTU is the
manner in which some value chain processes will create values to its clients in terms of
the quality of its students with respect to technical skills or competence and the overall
competitive positioning of the CTU system. Some quantitative research questions are
specifically asked:
and extension campuses with respect to the institutional value chain sustainable
activities?
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2. Is there a significant difference between the accreditation results of the
State Universities and Colleges (SUCs) and CTU based on the AACCUP
accreditation results?
level?
extension campuses with respect to the level of value chain performance by Key
Result Areas?
Hypotheses
of the State Universities and Colleges (SUCs) and CTU based on the AACCUP
accreditation results.
performance level?
and extension campuses with respect to the level of value chain performance by
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Significance of the Study
This study entitled “Value Chain Activities for Competitive Positioning of Cebu
to benefit the state universities and colleges (SUCs), the Commission on Higher
Education (CHED), and the private higher education institutions. It is expected to build
administration and activities that add value to the existing operation of higher education
CTU with sources of information for it to continue to make innovation on value adding
a whole. If compared with other state universities and colleges and private higher
learning institutions, CTU needs to exert more efforts to improve performance in the
study may contribute some information pertaining to value chain and competitive
positioning studies. This study may offer some methodological examples to other
graduate students who may want to study value chain and competitive advantage issues.
because a lot of information may be gathered in this study with regard to the standards
that are prescribed in CMO No. 46 s. 2012. This standard provides quality assurance in
outcomes-based education for the tertiary institutions. The findings of this study may
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offer relevant information regarding the best practices of a state university. There might
be some activities of the university which CHED may replicate in other higher education
institutions.
SPAG. The study provides confirmation on the practice and curriculum contents
and social processes. Also, this study offers SPAG students the opportunity to
This study focuses on the value chain activities of Cebu Technological University
system in the sense of CMO No. 46, s. 2012; ISA-SED, 2017 which campuses are located
in the city, in some municipalities, and in island municipalities of the province of Cebu.
The study particularly looks into the state of accreditation results of CTU and the state of
This study looks particularly on the accreditation level of CTU and the hundred
other state universities and colleges in the country starting from the year 2010 to 2017.
The study does not compare specifically the technological state universities and colleges
in the country even though it is the flagship program of CTU, but it looks on the overall
performance of all SUCs in the country using the AACCUP accreditation results since
most of the SUCs are offering similar programs with CTU. Even though the SUCs in the
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country have similarities in their program offerings, the CTU has been known for its
both a program offering and a mode of delivering knowledge or skills. It is not possible
to depart or separate the two since some programs are offered whether they are
technology education or not, usually they are delivered either with the utilization of
Definition of Terms
Value Chain refers to the primary and support activities and the margin in terms
Logistics, Operations, Outbound Logistics, Social Marketing and Sales, and Education
Service. The support activities are composed of Firm Infrastructure, Human Resource
education, it refers to what Pathak and Pathak (2010) describe as a reconfigured value
chain in higher education in view of making a discrete distinction between various actors
and activities in the value chain in light of CMO No. 46, s. 2012; ISA-SED, 2017. The
model includes tangible aspects of value chain that could be analyzed for innovation or
upgrading which create visible or quantifiable value in higher education paradigm shifts.
customer through an effective communication in terms of what value the school can offer
to its clients. It is finding something to be first in the mind of customers (Ries & Trout,
1992; Kotler, 2011). As applied to this study, positioning is to set a strategic direction
that pushes CTU education to be first in the mind of its prospective clients.
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State University refers to the University which has its own charter and under the
comes from the General Appropriations Act (GAA) and the tuition and miscellaneous
fees from the students. A state university is usually funded by the national budget for the
expenses of its operation, facilities, instruction, research, and extension activities. The
tuition fee is used to pay other obligations such as faculty development, curriculum
External Campuses refers to all campuses created under the CTU system in
Extension Campuses are created and established in accordance with the RA No.
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CHAPTER II
THEORETICAL FRAMEWORK
This chapter presents the related literature, the theoretical framework, and the
value-chain based school institutions of the world - America, Britain, Germany and
The theoretical framework focuses on system theories and the generic value chain
concept.
Related Literature
given a space in this study to build a perspective of value chain model applicable to the
Education Institutions (HEIs) within states are stratified with respect to resource
generation and the ability to recruit students and talented faculty. As state maintains at
least one HEI that is acknowledged to be the “flagship” University in active research and
best student selection processes, state universities invest more on faculty development
and research development to achieve the title. “Flagship” state universities in America
enjoy greater share of the resources on a per student ratio than other higher education
institutions in America. Bound, Braga, Khanna, and Turner (2012), for example, note
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that intense competition among public universities for a bigger share over a particular
market segment takes place at the state and national levels. And about a total of 630
four-year colleges and universities have to compete in order to survive (Eckel and King,
2004).
Generally, students seeking admission into undergraduate studies do not pay tuition. If,
indeed, fees are required, students pay minimal “semester fee” of no more than £300
(ibo.org, 2017). A total of 334 state and state-approved higher education systems take
care of the needs of the people in Germany. Universities are registered as public
corporations through the state Administration which manages the budget, economic and
Hartwig (2006) further notes that the cost of research and teaching in public
higher education in the forms of salaries, materials/supplies, and other operating costs is
funded through the Federal budgets (or the Länder). But larger investment costs like
buildings and large scale scientific equipment are shared by both the local budget (Bund)
and the Länder fund allocation. A 50:50 Bund to Länder sharing ration of the annual
high investment costs of education forms part of the joint task of building construction in
In England and Wales, the education of the people is predominantly run by the
private colleges and universities. The private school system flourishes in those states of
the United Kingdom. Because these areas are market-driven, the advocacy for a market-
based education system is intense or high. According to Sullivan and Heath (2002),
private schools behave in intense competition in order to survive. Private schools then
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respond to parental demand, or the school perishes (Sullivan & Heath, 2002). The same
authors point out that the free-market system of schools in the U.S.A. cannot apply in the
U.K. because the latter has a different status of owners. In the U.S., most private schools
are run by the religious orders, and these schools enjoy financial subsidies from the
church or even by the state. In Great Britain, private schools are socially and
academically exclusive higher education institutions which do not enjoy any external
funding or subsidy. Hence, the cost of education floats with parental demands. As such,
the cost of school per student is very expensive according to the Independent School
Those reviews may not demonstrate the value-chain analysis, but the discussions
suggest value-creation activities by both the public and private universities which add
value to the learning experiences of the students. Hence, the theoretical review centers
on Michael E. Porter`s generic value chain model as modified by Khaled Abad Hutaizat
(2011) to suit the analyses and organization of academic institutions of higher learning.
In the Philippines, the application of Porter`s generic value chain was first done
by Sison, Pablo, and the e-College Team in 2000. The unit of value chain analysis is a
private HEI. To them, modern universities must be seen in the light of value chain
processes which view the unit of investigation as a network of activities that revolve
within the systemic functions of education such as research, extension, and instruction.
Value chain guides school administrators on what value to add to students’ needs in the
areas of seeking admission and enrolment, demanding academic services, and alumni
support services. According to those authors, automating the value chain activities keeps
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the student-clientele to continue patronizing the services of the University. Automation
ensures a sustaining satisfactory service for quality education (Sison et al., 2010).
While it is true that value chain analysis provides an excellent guide to pinpoint
“bottlenecks” and redundant processes in the value system processes, the external context
which continues to spawn changes will also impact on the value processes of an
forces that influence how an educational system such as CTU will behave in response to
the changes taking place in the external environment (Daft, 2010; Kotler, 1997).
The state of global education may be seen at the global and at the national levels.
Assessment of the state of science and technology education at the national and global
setting provides the context in determining the state of Science and Technology education
of CTU.
Technological University (of Singapore) [NTU] has 33,000 undergraduate and post
graduate students in the College of Engineering, Business, Science and Humanities, Arts
and Social Sciences and its interdisciplinary Graduate School” (Nanyang Technological
University of Singapore, 2018, pp. 1 Overview). According to the same source, “NTU`s
Lee Kong China School of Medicine was established jointly with Imperial College of
London.”
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which 54 are certified Green Mark Platinum (Nanyang Technological University,
As a top international academic institution, “NTU was placed 12th globally in the
the world`s best young University (below 50 years old) by QS for the fifth consecutive
claimed that “NTU was named the world’s fastest rising young university by Times
class University for having the University “ranked 10th among universities in the Nature
Index 2018. The Lee Kong China School of Medicine” strengthened its foothold in areas
2018).
posted as hosting of two national research centers of excellence: the Earth Observatory
of Singapore (EOS) and Singapore Center for Environmental Life Sciences Engineering
the NTU`s five-year strategic plan that focuses on five key research thrusts — sustainable
Earth, Global Asia, Secure Community, Health Society and Future Learning. The NTU
business, and education” which integrates with the various disciplines in health care,
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With regard to programs, NTU devoted herself in promoting chemical and
For soft skills development, NTU prides herself in humanities, arts, and social sciences
secure community, healthy society and global Asia. The NTU`s collaboration with top
universities engaging in joint and dual PhD degree programs is impressive. The NTU
partners with such great universities as Imperial College of London, Technical University
of Munich and University of California, Berkeley. Their big industry tie-ups involve
BMW Group, Rolls-Royce, Delta Electronics, ST Engineering, SMRT and Seng Te. The
collaborations in the Philippines. Thus, NTU`s state of the art in science and technology
Asian Institute of Technology of Thailand. The AIT was put up in 1959. Since then, the
school has been one of the leading Asian higher learning institutes focusing on critical
global issues through her advanced higher education, research capacity building, and
outreach. The AIT rose to the rank of top ranked global universities according to a-multi
rank`s 2015 institutional ranking. The AIT was also awarded 5-star rating by QS world
ranking for internationalization, teaching and facility. The AIT partners with public and
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private institutions in responding to regional needs by mobilizing and enhancing
Bulletin, 2018).
The AIT offers a variety of degree programs in the areas of development and
sustainability; energy, environment, and climate change; food, agriculture, and bio
Through these programs, the faculty, and research facilities, AIT stands tall with leading
Institute of Technology (MIT). This University was established in 1861 to accelerate the
industrial revolution in America. Of 20, 247 applicants, MIT admitted only 1,438. The
screening is tough to guard the school`s quality and excellence. Its reported selected
Turing Award winners (MIT Bulletin, 2018). The mission statement of MIT reads:
in science, technology, and other areas of scholarships that will best serve
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students with an education that combines rigorous academic study and the
MIT community the ability and passion to work wisely, and effectively for
knowledge with practical action. This mission statement clearly defines its
premier state university which is the University of the Philippines (UP). This university
subject or under the control and supervision of the CHED. Hence, UP system has not
submitted its programs from any of its satellite campuses for accreditation to AACCUP
All other state universities and colleges in the country must submit their programs
to AACCUP for accreditation until such time that they reach the status as “deregulated”
university (CMO No. 46 s. 2012; ISA-SED, 2017). All state universities and colleges
regulated by the CHED except UP; must undergo AACCUP accreditation. Once the
status of the state university becomes “deregulated”, that means that institution shall be
autonomous and all its programs shall be exempted from evaluation or accreditation
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Theoretical Review
The main theoretical framework of this study is the generic value chain and other
enrichments. But before that, a discussion of the following subjects are in order: (a)
Talcott Parsons` The Social System, (b) Robert Merton`s Social Theory and Social
Structure, (c) David Easton`s Political System, (d) Majack and Robinson`s Political
system, (f) Michael Porter`s generic value chain, and (g) Al Ries and Jack Trout`s
Positioning.
Value chain is an excellent model for organizational operations and this works
lecture, 2016). Taking the operations management in the context of value chain is to
situate the topic of investigation within the lens of strategic thinking (Daft, 2010). This
explains why this theoretical review includes an external analysis of the CTU system.
This may provide a wide intellectual portrait of this study. And strategic thinking
St. Paul`s Admonition: “…we look not to the things that are seen but to the things that are
unseen; for the things that are seen are transient, but the things that are unseen are
eternal” (Cor. 4:18). Hence, seeing CTU as a system allows strategic thinking that St.
Paul impresses upon us. Systemic Strategic thinking such as value-chain ─ as a wholistic
system - demands the rigor of understanding the school as a system and beyond it.
Weber`s idea of “Functional frame of reference.” The Weberian Frame that offers a
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practical application and an orientation to organizational survival of the economy
(Weber, Henderson, & Parsons, 1964). Parsons wrote his own functional frame of
relationship. As a model, it suggests a way of seeing the Weberian “overt action and the
status or position and performing differentiated roles, some organized pattern governing
the relationships of the member and distributing their rights and obligations with respect
to one another, and some set of common norms, or values, together with various types of
Theory,” in The Social Theories of Talcott Parsons, ed. Max Black (Englewood Cliffs,
N.J.: Prentice Hall, 1961)). In the same essay, Parsons developed two important
principles that describe a social system. The first is the need for “boundary maintenance”
and second, the “equilibrium tendency” that allows the system to endure despite
Parsons` sociological theory attempts to solve four basic problems for the system
to continue to survive through time: goal attainment, adaptation, integration and latency
and latency (Devereux, 1961). Consistent with Emile Durkheim`s Rule 1 in Rules of
Sociological Method (trans. Solovay, 1964), Parsons views these basic problems as
“social facts” which must be treated as “things” for conceptual development. Parsons
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considers the four basic problems as social requisites which coerce and restrain the
him it is too broad. As an analytical tool, it tends to overlook important variables such as
addressing the problematique regarding the extent of social order and conflict that are
really present in society. He argues that part of the theoretical consideration should be
the identification of social mechanisms to moderate the degree of conflict that prevails in
society (Merton, 1967; N.Y.: Free Press, 1967). In his Social Theory and Social
Structure (N.Y.: Free Press, 1949), Merton distinguishes the manifest function from the
latent function and sees the latent function as the unintended effect which is not usually
recognized by the actors of the system. But in his “A Paradigm for Functional Analysis,”
such as norms, roles and institutions that serve as the units of analysis (Merton, 1949).
maintenance of order. But if the social behavior leads to the unhealthy progress of
stabilizing the social system, that behavior is said to be dysfunctional. Knowing the
values.” Thus, the political system is entrusted with this authority to allocate values.
Easton`s conceptual definition of a political system involves three main typologies such
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as input, conversion, and output. The output is connected to the input through a social
mechanism that is called the feedback loop. The dynamics shows a cyclical progression
articulation, interest aggregation and interest adjudication. The output embodies public
policies, public programs and other legislated activities such as the budget (Easton,
output and outcome. The ultimate measure of an effective political system is found in the
outcomes of the authoritative allocation of values. They did not stop at simply the output
process but concentrate instead on the consequence of the output in the lives of the target
audience who is the ultimate recipent of the authoritative allocation of values. For Robert
Merton, an output that translates into best outcome measured in an improved quality of
life or happiness of the target population makes the political system functional. But if the
outcomes delivered a functional result to the intended recipients, then the output
processes are functional to the entire political system in the maintenance of welfare and
public order. The value chain is a middle-range-paradigm that offers an intellectual guide
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towards accounting all important activities to be done in CTU at the level of operations
public spending.
Primary Activities. The primary activities of the generic value chain model
logistics, marketing and sales and service. Inbound logistics covers all activities related
inventory control, vehicle scheduling, and returns to suppliers) (Porter, 1985/2004, pp.
41-42). Operation involves the conversion of inbound logistics into the final product form
facility operations (Porter, 1985/2004). On the other hand, outbound logistics includes
the activities of “collecting and physically distributing the product to buyers in the form
processing, and scheduling (Porter, 1985/2004). Furthermore, marketing and sales are
organizational activities that have to do with “providing means by which buyers can
purchase the product and inducing them to do so, such as advertising, promotion, sales
force, quoting, channel selection, channel relations, and pricing” (Porter, 1985/2004).
Finally, service is an activity that enhances or maintains the value of the product such as
installation repair, training, parts supply, and product adjustment” (Porter, 198/2004).
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Support Activities. Procurement involves purchasing inputs that the firm or the
school uses in the value chain activities. Purchased Inputs are not included in this
activity. Purchasing inputs are raw materials, supplies and other consumable items and
assets that pertain to machines, laboratory equipment, office equipment and buildings.
dealing with vendors, qualification rules, and information systems.” The technology
development is an activity that is found in every value activity of the firm. This involves
scientific discipline.” Porter illustrates this activity using machines, which, to him,
compensation of all types of personnel (see Porter, 1985/2004, pp. 41-42). Firm
Those are generic primary and support services that make up what Porter calls the
Generic Value Chain model. What is important in this model is that relevant value chain
activities with discrete technologies and economics are isolated for appropriate action.
Porter (1985/2004) asserts: “…the basic principle is that activities should be isolated and
separated that (1) have different economics, (2) have high potential impact on
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a systemic relationship of value-addition activities, and the same value chain works well
As the “generic” term suggests, value chain can adapt and apply to all kinds of
industries. One such industry is the education industry. The changing character of the
industry model (Onsman, 2004; Poon, 2006). And this change worldwide is significant
that the education industry operation has to revolutionize itself from the tradition of
creation needs of the education industry. The model proactively facilitates the value
addition capacity of the university system to satisfy client needs (Pathak & Pathak, 2010;
consequence, HEIs learn to pay attention to focusing all efforts to allocate scarce
resources on activities that drive up value for the clients and other stakeholders
(Goldsworthy, 2008). In this regard HEIs transform their operations into a competitive
learning enterprise (Pathak & Pathak, 2010). And the best way to force the issue of
competitive positioning is to focus all energies on the systemic stimulation of the value
chain activities vis-à-vis the external changes that impact on “strategies, structure,
systems and shared values of the organization (Kotler, 1997) of the HEIs.
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Social facts are both “manifest” and “latent” functions of value chain analysis (Merton,
1949). For Parsons (1961), value chain activities including “adaptive,” “integrative,” and
Pathak (2010) introduce Michael Porter`s (1985) generic value chain model into the
education industry.
The Pathak and Pathak (2010) modified value chain model identified only two support
activities of operations. And the model recognizes only the human resource and the firm
infrastructure. The same model identifies five main primary value chain activities to
include technology, research training and development, teaching and learning, academic
administration, and procurement (see Fig. 1). Notice also that operations embodies the
concretized as the inbound logistics rather than a support activity. However, this
activity because procurement is not the purchased inputs but the process of purchasing
inputs that the firm uses in the value chain activities (Porter, 1985/2004). It cannot be
possible that the “academic administration become the primary activity of the firm but a
support service.” The reconfigured value chain model for HEIs is shown below:
30
Figure 1. Higher Education Value Chain by Pathak & Pathak (2010)
What is clear in these reviews is that the value chain analysis of schools can adopt
the value chain activities of Quality Assurance being defined in CMO No. 46, s. 2012;
ISA-SED, 2017. And this adaptive study has not been studied as an applied social
science phenomenon in both public and private HEIs in the Philippines. This study pays
attention to the generic value chain model and modifies it using the value chain activities
of CMO No. 46, s. 2012; ISA-SED, 2017 to analyze the Cebu Technological University
shared values of CTU is also considered because the same impact alters the value chain
processes.
Macro-Environment Context
Value chain analyses of the CTU system may not make sense if it is taken out of
change that makes it very fluid and turbulent (Daft, 2010). In turn, this turbulence shapes
31
the CTU`s strategy, structure system, and shared values (Kotler, 1997), including its
value chain activities (Porter, 1985/2004). Daft (2010) identified the macro-environment
The chosen specific economic indicators for this study are GDP/GNP, per capita
income, inflation and interest rates, foreign exchange, and emerging challenges brought
about by the ASEAN and China`s booming economy. The politico-legal environment is
understood with regard to Section 1, Art. XIV (1987 Philippine Constitution), RA 8292
(Higher Education Modernization Act), RA 9744 CTU Code, RA No. 1093 (Free tuition
and Admission Requirement RA No. 10391, s. 2017), K to 12 Act, CMO 20, s. 2013,
CMO 52, s. 2006 and its Amendment in CMO 22, CMO No. 60 (on Technology
Education) and TRAIN Law, corruption, insurgency and Terrorism, and federalism
population, its annual growth rate and age-group in the last five years, the Region 7
population, and its annual regional growth rate and age-group by province. It also
includes data on the population by age-group by cities and by top five municipalities in
drought and flash floods, annual property, and crops damage in the last five years. This
will include all the HEI competitors of CTU in terms of market share in Region 7 and
32
Cebu Province in the last five years. Thus, total college enrolment in each of the big
In academic year 2012 - 2017, the total enrolment of all HEIs in the country was
3,589,484 which comprised of SUCs, LUCs, OGS and private tertiary education
institutions. The enrolment of SUCs was 1,410,985, the LUCs had 224,396, the OGS had
Then in region 7, the total enrolment as of academic year 2017 - 2018 was
249,661, and the enrolment of the State Universities and Colleges (SUCs) was 82,025.
There are four state universities in region 7 such as the Bohol Island State University,
Cebu Normal University, Cebu Technological University, and Negros Island State
The trend of enrolment based on the record of CHED from academic years 2013 -
2014 to 2015 - 2016 was increasing, however, in academic years 2016 - 2017 to 2017 -
2018, the trend was decreasing because of the implementation of the K to 12 Curriculum.
There were no graduates of high schools within two academic years 2016 - 17 to 2017 -
18, however, in 2018, there were already graduates from senior high school who are
Positioning
Positioning and HEI are always linked to the issue of quality education. In many
ASEAN countries, national governments position the quality of their public and private
HEIs as a national priority. This strategic positioning is important and timely because
market needs of quality human capital are emerging in the OECD countries. For
33
example, in those OECD countries, about 28% among adults on the average completed
only primary education. Another 44% here earned secondary education, and only about
28% earned higher education. And about 48% of the world’s highly educated population
migrated to Japan and the USA (OECD, 2010; Stimac & Simic, 2010). The OECD
countries in general are consumer societies in quest for quality human capital. And CTU
positioning is to exploit what the consumers already have in mind. Al Ries and Jack
Trout (2013) have this to say of an approach of positioning: “The basic approach to
positioning is not to create something new and different, but to manipulate what’s already
up there in the mind, to retie the connections that already exist.” In other words, the
today to serve the purpose of conveying the product/service to the ultimate consumer. In
the book Positioning, the authors challenge the firms such as the HEIs to think as to “how
(the education services are being promoted) to be seen and heard in the over crowded
market place” (Reis & Trout, 2013). The suggestion implied in Ries and Trout`s teaching
is to create and recreate the firm’s positioning “in the prospect’s mind” first in the
Earlier than the 2013 edition of Positioning, Ries and Trout (1978) and Philip
Kotler (1991) admonish marketing managers to engage the firm in a creative marketing
mix and image that will convey the message of the product/service to the target market in
ways the consumer can easily grasp and understand with high respectability and
appreciation of the product. The seamless link between market and competitive analyses
34
and the internal environment of the company defines a good marketing strategy. The
ability of the marketing strategy to connect the consumer first in the mind gives the
hospital setting, the relevant consumer perception is defined by quality health care,
physicians, and the competence of the staff, nurses, the facilities and the cost of the
services. A.C. Reddy and D.P. Campbell (1993) note that a well thought out strategic
positioning is useless unless the firm corresponds it with excellent services. Put it
differently, positioning has to be understood and carried out both as a theory and as a
A very good positioning statement needs mapping of the education industry of the
Philippines in the context of the ASEAN. In the sense of the ASEAN, the Philippine
Higher Education (HEI) sector is larger than that in many of its ASEAN neighbors such
as; Thailand, Vietnam, Indonesia, and Malaysia. The Philippine HEI is characterized by
proportion of the Philippine population holding bachelor degrees compared with those
holding masters` degrees is 27:1. This means that one of every 27 undergraduate degree
holders a year takes a master`s degree. The University of the Philippines is the country’s
premiere university and was ranked 70th in the 2016 QS Asia ranking - De la Salle
35
University, Xavier University, and the University of San Carlos are among the top 10
universities included in the list of HEIs in the Philippines (British Council, 2016).
The Philippines has a strong tradition of private education in the tertiary sector.
In school year 2014 - 2015, there were 1,708 private HEIs, and the public sector is
composed of SUCs, LUCs, and others (Other Government Schools, CHED supervised
institutions, Special HEI). In 2014 – 2015, there were 227 public higher education
For those enrolled on baccalaureate programs in 2014 - 2015, 55% were female
and 45% were male. Science, Technology, Engineering, Agri-fisheries, and Math
(STEAM) subjects accounted for 18.57% (707,819) of all the baccalaureate students
claiming education hub status. The Philippines has undertaken several regional
the ASEAN Credit Transfer System, the ASEAN International Mobility for Students
(AIMS) programs, and the ASEAN University Network (AUN). Moreover, the ASEAN
AIMS program fosters student mobility and credit transfer between specific institutions
in member countries and includes the five top Philippine Universities: University of the
36
The Philippines has a total of 2,353 HEIs including satellite campuses which are
distributed as follows: 447 SUCs, 680 other government HEIs, and 1,673 private HEIs
which apply the concept of competitive strategy of Porter (1985) and Norton and Kaplan
(2001). First, this study refers to other studies which apply the competitive strategy, one
is the study of ecotourism industry in Africa (Mitzberg (1990) and de Man (1997) cited in
(Brett, 2018). They consider Porter`s work as one of the most important books in the
company choose to position itself in the market place in order to ensure success?
The nature of the market, which to a large extent will be determined by the five
forces described by Porter, will determine which strategy a company will select (Porter,
2008). Porter is clear in his exposition of his theories and postulates that a number of
generic strategies provide a business with the ability to achieve competitive advantage
activities will have either a narrow focus or a broad focus. He defines the first strategy as
down, and can therefore charge the lowest price, then the company will succeed in
maintaining higher market share than its competitors (Porter, 1985; De wit, 1997).
company to change higher prices because the product being offered is competing against
other competitors on the basis of higher quality, or the customer`s perception of higher
quality. Where DIFFERENTIATION is selected, costs will be higher, but the company
37
is able to demand a higher price because customers perceive the product as being worth
The third generic strategy, the FOCUS strategy, has two variants which are the
cost focus and the differentiation focus. In cost focus, a company seeks a cost advantage
for a targeted segment of the market, whereas in differentiation focus the company seeks
to create a differentiated focus for a particular market segment. Both of these approaches
depend on identifying a difference between the company`s usual customer base and an
identified segment of the market, which would otherwise be outside of the scope of the
company`s business. The identified segment will either comprise customers with
different needs or the production and delivery systems must differ significantly from
other segments of the industry (Porter, 1985). The strategic advantage of Michael Porter
38
Porter states that, if a company or school attempts to combine an emphasis on low
costs and differentiation, it will end up being “stuck in the middle” (Porter, 1985).
Companies that fail to develop one of the three generic strategies, or attempt to combine
them, are stuck-in-the-middle, and should anticipate below-average profits (Porter, 1985).
which used to have a lower tuition and other fees compared with other higher education
institutions in the city or region and then last 2017, the universal access to tertiary
education was passed providing free tuition and other fees of the university or college
students.
The cost leader also positions its products to appeal to the “average customer”.
The aim is to provide the least number of academic programs desired by the highest
number of students. Although customers (students) may not find exactly what they are
The other strategy is differentiation (Porter, 1985) of CTU compared with either
SUCs or private HEIs in the region. Differentiation is offering unique or niche service or
product, and CTU offers programs which are unique being a technological university, it
has trade and industry related programs such as Bachelor of Secondary Education major
electrical, electronic, culinary, beauty care, and machine shop. The CTU also offers
39
and Mechanical Technology. It has a new program, the Bachelor of Science in Food
Technology. The main campus has several engineering programs and nursing aside from
The third strategy is focus (Porter, 1985) which is narrowing CTU’s market
even using technology in the mode of delivery. The focus strategy of CTU is going into
the municipalities which make technological education available in the municipal level.
There are eight external campuses and 11 extension campuses which are accessible
directly by the municipal students who cannot afford to stay in the city. Although not all
program offerings in the main campus which is located in the city of Cebu are not offered
in all external and extension campuses because depending on the availability of faculty
and facilities.
market or focus market which is in the case of CTU with specialized or flagship program.
For instance, CTU Moalboal Campus, its flagship program is fishery and tourism, Barili
and fishery, main campus is industry, and the other campuses are mixed.
(differentiation) aside from being Cost Leadership (Porter, 1985; Brett, 2018) since
clientele who are the students. Quality education means high academic standard as it is a
40
Constitutional mandate (Section 1, Article XIV, 1987 Constitution of the Philippines) and
statutory requirement for quality assurance (CMO No. 46, s. 2012). The vision of CTU is
“a premier multidisciplinary technological university” (RA No. 9744) which means that it
higher accountability and improved performance (Faye et al., 2010), and (2) it guides
managers to focus on market needs and to segment the market that allows the highest
competitive advantage of the firm over its competitors. Thus, positioning allows
curricular offerings to float with the changing consumer needs and thereby align
After looking into the competitive strategies (Porter, 1985), it is also necessary to
refer to strategic mapping or strategic perspective of Kaplan and Norton (2001), cited in
Harmon (2004). The strategy insists that management track has four different types of
measures such as Financial, Customer, Internal Business (Process), and Innovation and
Learning. This methodology was refined using the top - down method that emphasizes
starting within the executive team and defining the organization`s strategic goals and
passing those goals downward. They believed that success results from a Strategy-
Focused Organization.
The strategic perspective that Kaplan and Norton have developed is very valuable.
Before Kaplan and Norton, most academic strategy courses were dominated by the
thinking of Michael Porter, who began by emphasizing the “Five Forces Model” which
competitive situation and then focus on improving the value chain. By contrast, Kaplan
41
and Norton (2004) have put a lot more emphasis on measures and alignment, which have
These measures and alignment of Kaplan and Norton are equivalent to the key
result areas (KRAs) of CMO No. 46, s. 2012; ISA-SED (2017) of the Commission on
Higher Education (CHED). The measures and alignment of Kaplan and Norton discuss
financial, customer, internal business, and innovation and learning measures which are
similar to the KRAs of ISA-SED which are the governance arrangement, management
arrangement, enabling features, teaching and learning, setting and achieving program
standards, professional exposure, research and creative works, support to students, and
relations to community (ISA-SED, 2017). All these areas are measures to strategize the
operation of a tertiary education in providing their services to the market who are the
Theoretical Framework
A theoretical model directs attention of the researcher and the readers to the core
intention of this dissertation. This model is adapted from the generic value chain model
of Porter (1985) for higher education institutions. It has three categories such as the
primary activities, the support activities and the target “Humanistic Technology
Education.” All the components covered within the primary and support activities are
variables or activities that would provide HEI the processes to realize the target of
making technology education humanistic. Like any scheme, this theoretical framework
42
addresses the issues of relevance and integration of the key variables being investigated
in this study. For purposes of illustration, the value-chain model is shown in Figure 3.
The value chain model shows a set of value-adding activities of the CTU
organization which at the same time, secures the clients` satisfaction (Porter, 1985).
There are two main parts of the model. Part one is labeled support activities. Part two is
called the primary activities. The primary activities include the following: the in-bound
delivery and evaluation), quality of teaching and learning (setting and achieving program
standards in terms of actions to strengthen the programs, faculty profile, and appropriate
learning resources), quality of professional exposure, research and creative work, support
43
for students (equity and access — recruitments, admission, and academic support —
student services, relevance of programs), relation with the community (networking and
extension and outreach, transport, and services such as transcript, diploma, job
placement, test centers, alumni, and research; and “after sales” such as alumni service,
dormitory service, lodging service, review classes, and job entry skills training.
The support activities of the value chain model comprise the governance category,
such as faculty and staff recruitment, student support services, and procurement
quality assurance arrangement. Finally, the enabling activity embraces such categories as
Information and Communication Technology (ICT), legal services, online enrollment and
instruction.
include such activities as public bidding and other activities that lead to the
consummation of the acquisition of the materials, equipment and buildings. Faculty and
Staff recruitment (Human Resource) is another important support activity. They are
faculty and staff recruitment processes, hiring, training, faculty and staff development
service is support for students in terms of records systems, evaluation and graduation
44
processes, student counseling, international student support processes, scholarship,
student organization registration and support processes, and discipline board processes.
All those processes are sources of value adding services to client as well as
graduates. The same model integrates those various activity processes and thus the
Conceptual Framework
theory and facts demonstrates the internal/logical validity via its hierarchy of categories
and its “extra-linguistic" validity is rooted in the totality of facts (Braithwaite, 1968;
45
Conceptual Framework
46
The model shows the comparative approaches. The first two boxes connected by
a double-headed arrow signify the issue on significant difference between two variables,
namely, the present state of accreditation results in the Philippines SUCs and the state of
accreditation results of CTU based on the AACCUP accreditation. The two vertical
arrows are simple presentation to connect the first set of variables to another set of
variables for comparative analysis between and/or among variables such as the CTU
performance and the level of value chain performance as seen by the respondents, the
three campuses such as the main, the external, and the extension are treated as variables.
Thus, the significant differences between the CTU main campus, external and extension
campuses are analyzed as one comparison with respect to the levels of accreditation
campuses with respect to the level of accreditation performance by programs and the
significant difference between the main campus, the external, and extension campuses in
their levels of accreditation by programs and in their levels of value chain performance as
the respondents see it is also determined. Those comparative relationships are designated
by simple vertical lines. The first two vertical lines do not show statistical relationships
they are simply used as “bridges” to bind it with the other set of statistical relationships.
47
However, the first examination focuses on the extent or the level of value-chain
Three levels of accreditation performance are measured in a scale of 5.0 for VMG
regard to the value chain performance, the indicators are clustered in terms of governance
arrangement (6), management (3), enabling features (2), setting and achievement (7),
faculty profile (1) appropriate learning resource (3), professional exposures (4), research
capability (3), creative work and innovation (2), equity and access (12), relevance of
programs (5), networking and linkaging (3), and extension and community involvement
Document by CHED (CMO No. 46, s. 2012; ISA, 2012 and ISA-SED, 2017).
48
CHAPTER III
METHODOLOGY
This section explains the methodology of the study. It comprises the research
Research Design
utilized in this study. The study examines the program accreditation results of AACCUP
of all state universities and colleges in the country and CTU. The study basically
assesses the status or the state of the CTU education system as a whole or in general
based on the results of the AACCUP accreditation results and the value chain
performance. The different curricular programs are examined in order to find out the
competitive position of the university in terms of the accreditation status and the value-
in comparing the accreditation performance of the main campus and the external
campuses, as well as the extension campuses, or between the external and the extension
campuses.
The areas to be assessed of the university are its VMGO, faculty, curriculum,
plant and facilities, laboratories, and administration. These areas are examined in every
campus and in every program of technological education of the university. Finally, the
49
results of the ISO certification of the university and the program offerings are examined
Research Environment
The environment of the study is the different campuses of the Cebu Technological
University situated in the city of Cebu, in some municipalities, and island municipalities
of the province of Cebu. There are 20 campuses of the university composed of the main
campus, eight external campuses located in Argao, Barili, Carmen, Daabnatayan, Danao
City, Moalboal, San Francisco, Camotes Island, Cebu, and Tuburan. There are 11
extension campuses Bantayan Island, Dumajug, Malabuyoc, Mountain Cebu City, Naga,
Oslob, Pinamungahan, Samboan, San Fernando, San Remegio, and Tabogon in the
province of Cebu.
50
The Cebu Technological University (CTU) is a chartered university enacted by
the Philippine Congress (RA No. 9744, 2009). The CTU was formerly known as Cebu
State College of Science and Technology (CSCST), which was composed of nine
campuses throughout the province of Cebu. It became a state university on November 10,
as Cebu School of Arts and Trades in Cebu City; Sudlon Agricultural College in Lahug,
Cebu City; Abellana National School in Cebu City; Danao Vocational School in Danao
Fisheries in San Francisco, Camotes Islands. These were integrated into Cebu State
College of Science and Technology (CSCST) System on June 10, 1983 by virtue of Batas
Pambansa Bilang 412. It was a mandate that the new state college shall expand its
entire management of its educational system, Cebu State College of Science and
February 7, 2007, CSCST was recertified by AJA Registrars Inc. as ISO 9001:2000 QMS
compliant.
51
The Main Campus in Cebu City started in 1911 when the Cebu Trade School, it
was established as one of the earliest vocational schools in the country. Founded by the
Americans as the Manual Arts Department of the Cebu Normal School (now Cebu
Normal University), its main purpose was to develop technical skills. The school
Cebu Trade School (the main campus) later became an affiliate of the Cebu
Provincial High School located along Jones Avenue, Cebu City. Through Proclamation
No. 180 on August 20, 1928, it became a separate entity and acquired its present site at
the corner of M.J. Cuenco Avenue and R. Palma St., Cebu City.
In 1925, the secondary school was opened. In 1940, Commonwealth Act No. 313
renamed Cebu Trade School to Cebu School of Arts and Trades (CSAT). That same year,
it offered the two-year technical course for male students. In 1950, it opened its doors to
female students.
The first tertiary offering of CSAT was the Bachelor of Science in Industrial
Education in 1954. In 1969, it offered Master of Education (M.Ed.) and Master of Arts in
industry, the Graduate School of the Cebu State College of Science and Technology
offered the Doctor of Philosophy in Technological Management (Ph.D. TM) and Doctor
52
Accrediting Agency of Chartered Colleges and Universities in the Philippines
(AACCUP). These were the first curricular programs of CSCST which underwent
accreditation.
The Argao Campus began as an extension school of Cebu Provincial High School
in Cebu City in 1945 before the Americans landed in Cebu to continue the pre-war
classes. On July 1, 1945, the Provincial Board and the school authorities established it as
the Cebu South Provincial High School. In 1949, buildings were constructed out of the
war reparation funds. The school was then converted to Cebu South National High
School in 1961. After 17 years, it was converted to Cebu South Agro-Industrial School.
The Barili Campus traced its origin in Barangay Sudlon, Cebu City. By virtue of
The Omnibus Law 948, the Sudlon Agricultural School was created on August 2, 1948.
In 1954, it was transferred to Lahug, Cebu City. In 1972, it became one of the 11
Program. It was during this time when tertiary degrees in agriculture were opened. On
May 30, 2001, as part of the CSCST System, the College of Agriculture was relocated to
The San Francisco Campus traced its foundation on June 22, 1956 when RA No.
1984 was enacted to create the Cebu School of Fisheries in the Municipality of Poro.
However, in June 1961, the school was transferred to the Municipality of San Francisco
because of its large population. Under RA No. 3500, the school was renamed Magsaysay
College.
53
The Carmen Campus started as the Quirino School of Fisheries under RA No.
2700 in 1959. It was administered and supervised in 1964 by Cebu School of Arts and
Trades (CSAT), Cebu City. By virtue of MECS Order No. 72, s.1979, the school was
converted into a Regional Institute of Fisheries Technology (RIFT), one of the seven
Provincial Board Resolution No. 500 and was named Manuel A. Roxas School of
Fisheries, the oldest known fishery school of the country. In 1951, by virtue of RA No.
673, it became a national vocational school under the supervision of the Bureau of Public
Schools. It transferred to its present site in Agujo, Daanbantayan and in 1952, its
supervision was assigned to the Bureau of Fisheries. The school became one of the
On April 8, 1983, the school was converted into Central Visayas College of
Fisheries under B.P. 379. However, before its implementation, another law, B.P. 412,
was approved on June 10, 1983 making the school part of the Cebu State College of
Fisheries.
The Danao Campus started in June 1949 by virtue of Danao Municipal Council
Resolution naming it Danao Provincial High School. On June 22, 1957, RA No. 1907
converted it into a national vocational secondary school. In July 1965, the school
transferred to its present site in Sabang, Danao City. Ten years later, it was changed to
54
Danao Vocational School which then offered the two-year trade technical curriculum. In
February 15, 1967 by virtue of RA No. 3613, it was converted to Moalboal Southern
School of Fisheries. In 1975, its name was shortened to Moalboal School of Fisheries. In
that same year, the Three-Year Diploma in Fishery Technology was offered.
The Tuburan Campus was first established in 1945 as Cebu North Provincial High
School. On June 18, 1961, RA No. 3433 converted it to a national, vocational high
school. A year later, RA No. 3502 renamed it Tuburan National School. It later became
CSCST-Polytechnic College, and through Board of Trustees Resolution No. 028 dated
November 16, 2004, its name was changed to CSCST - Tuburan Campus, reflecting its
geographical location.
The 191 respondents of this study are the directors of instruction, research,
community services, student services; HR manager; the VPAA and the registrar and
admission; officers of the main, external, and extension campuses; the directors of the
campuses which offer technology education programs; and the directors of technology
schools, graduate school deans and department heads. Generally, all campuses whether
the main campus, external campus, or extension campus are offering technology
education. The technology education programs are the following (1) Bachelor of
55
(TLE) which are divided into two BSED major in Home Economics and Technology
(HET) and BSED Industrial Technology (IT); (2) Bachelor of Science in Industrial
Technology (BSIT) in selected majors; and graduate education like Master of Arts in
Research Instrument
The data needed in this study were the results of the AACCUP accreditation from
the State Universities and Colleges (SUCs) of the Philippines including the CTU
AACCUP results and the survey results based on the CMO No. 46 s. 2012; ISA-SED,
2017 Key Result Areas (KRAs). Therefore, the study utilized the AACCUP instruments
Document (ISA-SED, 2017); hence, a documentary analysis was used based on the
accreditation results for the last seven years of accreditation and the ISA-SED instrument.
The survey method of data collection was used as the method of data collection.
The questionnaire adopts the value chain variables and measures that are printed in CMO
56
The data gathering follows these processes:
First, letter request to the University President, requesting his good office to allow
the researcher to get all the data needed for the study;
Second, the letter request to the University Quality Assurance Director requesting
Third, give the survey forms based on the Key Result Areas (KRAs) of CMO No.
46 series of 2012, ISA-SED, (2017) to all the campuses and retrieved some days after for
Fourth, access the internet specifically the websites of AACCUP and CHED for
the accreditation results of all State Universities and Colleges (SUCs) in the Philippines
for the last seven-year-period of accreditation and some vital data from the CHED.
The data collected were analyzed using percentage, weighted mean and Kruskal-
Wallis test. Percentage was utilized in presenting the distribution of the programs of the
each of the KRAs per campus of the Cebu Technological University (CTU). Moreover,
Kruskal-Wallis test was used in order to ascertain the degree/extent of difference among
CTU Main, External and Extension campuses in terms of accreditation status and KRAs
respectively.
57
Ethical Consideration
gathering and data processing is ensured and systematic and objective procedures are
followed. Foremost, letters of request are sent to the selected key informants, the vice
president for academic affairs and the heads of satellite campuses in the Province of
Cebu.
The accreditation results particularly the accreditation levels of the different SUCs
in the country are published in the AACCUP website which is accessible to all peoples in
the country and abroad hence, it is not confidential, however, the mean scores of the
results are held by the SUCs since these are confidential. The records of SUCs which are
general information in nature are considered public records or documents since SUCs are
public, however, records pertaining to the specific mean scores of each institution are
considered confidential or private in nature. Even though the nature of the documents is
public, still, confidentiality is strictly observed. Letters of request to conduct research are
58
CHAPTER IV
This section shows the data presentation, analysis, and interpretation of the study.
But before the presentation of the three hypothesized data-sets, it is proper to show the
weighted means of the three campuses: CTU – main, external and extension with respect
to their levels of performance in terms of the KRAs of the CHED ISA-SED (2017)
document. The same weighted means are inputs to the analysis and interpretation of the
performance of the CTU System with respect to Good Governance and Management,
Research, and Creative Work, Support for Students, and Relation to the Community; the
state of education of the State Universities and Colleges (SUCs) and the state of
performance levels of the main campus, its eight external campuses, and the 11 extension
campuses, and the level of value chain performance of the CTU main campus, its eight
external campuses and 11 extension campuses using the CHED ISA-SED measures.
CTU–main campus, external and extension campuses with respect to the five KRAs of
59
SED) measures. These are the five KRAs: management and governance, enabling
features, quality teaching learning, quality of professional exposure, research and creative
work, support for students, and community relations. Table 1 to table 14 provide the
Tables 1 to 3 for KRA 1, Tables 4 to 6 for KRA 2, Tables 7 to 9 for KRA 3, Tables 10 to
and management of risk, effective monitoring, and performance which are shown in table
1.
external campus is 3.63, and extension campus is 3.53 which are in the level between 3.4
to 4.1 with a “very good” description using the scale of 0.8 interval from 1.0 to 5.0. The
difference between the main campus and the external campus is 0.23 while the difference
60
between the main campus and the extension campus is 0.33 showing that the main
campus is better than the other two campuses with respect to the governance, however all
aggregate mean of the three campuses which cover the management arrangement,
The aggregate mean scores in Table 2 show that these are in between 3.4 to 4.1
with a description of “very good” which shows that the main campus is better than the
external and extension campuses with respect to the management arrangement. This data
confirms that the main campus has better resources compared with the external and
extension campuses.
Level of performance in enabling features. The enabling features of the KRA are
61
Table 3. Level of performance in Enabling Features
The Institution has enabling features such CTU CAMPUSES
as….
Main External Extension
ICT for more Efficient and Effective 3.73 3.41 3.08
Management
A viable, sustainable appropriate resource 3.91 3.5 3.18
generation strategy to support its
development plan
Aggregate Mean 3.82 3.45 3.13
ISA-SED (2017) Institutional Sustainability Assessment Self-Evaluation Document
As reflected in Table 3, the efficiency and effectivity of ICT management and its
institution`s development plan of CTU have the aggregate mean scores of 3.82, 3.45, and
3.13. The main and external campuses aggregate mean scores are in the levels of 3.4 to
4.1 having a descriptive meaning of “very good” while the extension campus’ mean score
It reveals that the extension campus has lesser capability in terms of ICT
management and viability and sustainability with respect to resource generation strategy
in supporting its development plan. The location of the main campus is in the highly
urbanized city which has better access to the technology, and again, it has better access or
opportunity in terms of funding. The main campus has established its ICT management
before the external and extension campuses. With respect to sustainability of resource
generation, the main campus has better position since it has several colleges within one
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The institutional value chain sustainable performance of CTU is the functional
CTU`s survival of operation (economy). The functional reference of CTU`s survival can
be assessed through its value chain (Porter, 1985) activities which are the overt act
(Weber, Henderson, & Parsons, 1964) particularly the KRA ‘governance and
Further, Parson`s social system theory (Cliffs, 1961) needs actors (administrators
and faculty) who occupy differentiated status or position and perform differentiated roles.
The administrators and faculty have to perform their differentiated roles or functions in
Setting and achieving objectives. Table 4 shows the different indicators in setting
and achieving objectives such as program approval, program and monitoring review, and
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weakness
The Institution takes effective action to build on 3.75 3.81 2.99
strengths
Aggregate Mean 3.78 3.82 3.29
ISA-SED (2017) Institutional Sustainability Assessment Self-Evaluation Document
The aggregate mean scores in Table 4 show that the external campus is better than
the main campus and extension campus. Both main and external campuses have
aggregate mean scores in between 3.4 to 4.1 with a descriptive meaning “very good”
while the extension campus has a mean of 3.29 which is one level lower and has a
descriptive meaning “good.” This shows that some teachers in the external campus do
better at their jobs; however, the difference between the main and external campuses is
not so significant.
Faculty Profile. Table 5 shows that the institution has an adequate number of
campus, but both are in between 3.4 and 4.1 having a descriptive meaning “very good”
while the extension campus is one degree lower than the main and external campuses.
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The mean score of 2,97 of extension campus means that it is within 2.6 to 3.3 with the
descriptive level “good.” It shows that the instructors and professors working in the
external campuses have a better profile than those of the main campus as well as the
extension campus.
campus has better scores in terms of library resources, laboratories, and ICT support to
facilities availability, the external campuses have a better position than the main campus
The aggregate mean scores in table 8 reveals that the external campuses is 3.72
while main campus is 3.39 which are both “very good” while extension campus is one
degree lower “good” than the two campuses. It is important to note that all three (3)
indicators such as the library resources, laboratories, and ICT to support student learning,
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There are external campuses like in Barili, Argao, and Danao; they have better
computer laboratories and other technical laboratories since they have computer
programs which require good facilities. However, the main campus has several
technological programs, and the instructors and professors are competent also but the
ones in the external campus have surpassed them in terms of laboratory facilities. The
main campus has just established the new buildings for technological and engineering
programs; after that, most buildings were destroyed by the earthquake sometimes in
2015.
accordance with the sociological theory of Talcott Parsons which provides the strategy to
solve the basic problems of CTU to be able to sustain and survive (Devereux, 1961)
where problems are goal attainment, adaptation, integration, and latency. Parsons
considers the four basic problems as social requisites which coerce and restrain the
behavior of the administrators and faculty of CTU as social system to maintain order
(Devereux, 1961) or maintain a quality standard of education (CMO No. 46, s. 2017;
ISA-SED, 2017).
institutional measures of value chain sustainable performance. The CTU system has to
adapt and integrate by benchmarking universities in the country and abroad which have
ranking.
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This section presents the level of performance of CTU in regard to professional
than the external and extension campuses. This is clear because in the main campus, the
graduates have direct access to industries for it is located in the city. For the students’
practicum, internship, and OJT, the main campus has better access to companies
considering that it is in the metropolitan area. It is important to note that the main
campus has a mean of 4.25 which is “excellent”, the external campus has a mean of 3.74
which is “very good”, and the extension campus has a mean of 3.00 which is “good.”
performance of CTU in terms of research pool of faculty, post-graduate students and post
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Table 8. Level of Performance in Research Pool-community of Faculty, Post
Graduate Students, and Post Doctoral Research Works
Research Capability; the Institution has a CTU CAMPUSES
research capability that fosters and supports
Main External Extension
creative research and other advanced scholarly
activity. This capability consist of:
Research pool/community of:
Faculty 3.58 3.59 2.94
Post graduate students 3.51 3.55 2.92
Post doctoral research works 3.58 3.54 2.78
Aggregate Mean 3.56 3.56 2.88
ISA-SED (2017) Institutional Sustainability Assessment Self-Evaluation Document
In terms of research capabilities, the main campus and the external campus
faculty are given equal mean score. The CTU research administrators are giving
opportunities to the faculty and even provide some incentives for those who can present
and publish papers. All faculty members are encouraged and mandated to produce a
research paper every year. The aggregate mean of both main and external campuses is
3.56 with the descriptive meaning “very good,” while, the extension campus has a mean
score of 2.88 with a descriptive meaning “good.” There are several faculty members in
the main and external campuses who are doing research and have published several
papers already. On the other hand, the extension campuses need to look into their
research pool.
reveals the level of performance of the faculty in their professional exposure particularly
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Table 9. Level of performance in Arts and Innovation in Science and Technology
Creative Works or Innovations; the Institution CTU CAMPUSES
has programs that promote creative work in:
Main External Extension
the Art 3.42 3.27 2.99
Innovation in Science and Technology 3.33 3.11 2.89
Aggregate Mean 3.38 3.19 2.94
ISA-SED (2017) Institutional Sustainability Assessment Self-Evaluation Document
With art and innovation in science and technology, the main campus is better than
the external campus. Main campus has a mean has 3.38 which is just 0.02 in the level of
“very good.” While the external campus of 3.19 and extension campus’ mean is 2.94,
both are within “good” category. It reveals that the main and external campuses have
revealed several creative arts and innovations in terms of science and technology since it
has programs which are very technical like graphics art and other technological programs
The professional exposure, research and creative works are the university’s
in a university are the ones who are mandated to maintain or sustain its operation in order
system because to him it is too broad, for him, there should be an analytical tool to
address problems in CTU`s operation. In order to reach the desired quality of education
for students, the faculty has to have good professional exposure and involve more on
research and creative works. With the concept of sustainability of the university, it is a
mandate that the faculty has to always involve in research and innovation of science and
technology in order to be functional. On the other hand, if the faculty gets away or does
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not perform the required quality standard, it shall result to be dysfunctional which leads
Level of performance in equity and access. Table 10 shows the result of Support
respectively, which is in the level of “very good”, while the extension campus has a mean
of 2.67 which has a descriptive meaning of “good.” The main and external campuses
have better equity regarding the program offerings compared with the extension campus.
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The main campus had established its programs way ahead from the external and
extension campuses.
such as direct scholarship and study grant to develop competences needed to support the
economy and enable the country to compete with local markets and to support the non-
As seen in table 11, the aggregate mean scores reveal that regarding students`
supports in terms of all indicators, the main campus has better performance with respect
to opportunities compared with the external and extension campuses. However, after the
approved by the Congress of the Philippines which grant free tuition and other fees to all
students in state universities and colleges, this has a different scenario already.
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The main campus is in the level of “excellent” based on the mean score 4.17
which is just 0.03 to 4.20 while the external campus has a mean score of 3.62 which is
“very good.” The extension campus has only 2.73 mean score which has a descriptive
meaning “good.” This shows that the performance of extension campus is much lower
compared with that of the main and external campuses with respect to student services.
The performance in support for students of the university can be dependent on the
“authoritative allocation of values” (Easton, 1959/1965) because a state university has its
budget coming from the allocation of the government. Easton’s political system is
entrusted with the “authoritative allocation of value” authority which was acknowledged
legitimate process of allocating and spending resources whose goal is to provide service
or support to the students. Public money is spent for the students in state universities and
colleges in the country with the goal to provide accessible quality education for students
and to make the country have enough supply of educated and skilled human capital.
performance of CTU in terms of relations with the community particularly the relevance
of its programs.
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Table 12. Level of performance on Relevance of Programs
Relevance of Programs: CTU CAMPUSES
Main External Extension
The Institution offers programs that take into
consideration the social, cultural, economic, and
4.08 3.67 2.80
develop mental needs of the country at local,
regional and national needs, as well as the need
of the country to compete effectively in global
markets.
Mean 4.08 3.67 2.80
ISA-SED (2017) Institutional Sustainability Assessment Self-Evaluation Document
The mean scores in table 12 show that the university’s programs are relevant to
the social, cultural, economic, and develop mental needs of the country at local, regional,
and national needs, as well as the need of the country to compete in global markets. The
main and external campuses are in better position having mean scores of 4.08 and 3.67,
respectively, having the descriptive definition which is “very good” while the extension
campus has a mean of 2.80 which is “good.” All the technological programs of CTU are
in response to the needs of the industry particularly the technical capacity of the
graduates.
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organizations
Industry within the Philippines and 4.17 3.57 2.58
internationally
Aggregate Mean 4.08 3.67 2.80
ISA-SED (2017) Institutional Sustainability Assessment Self-Evaluation Document
In terms of network and linkages, as shown in table 13, the main campus has
more linkages compared with the external and extension campuses. The main and
external campuses have the mean scores of 4.08 and 3.67, respectively, which are all in
the level of “very good” while the extension campus has a mean of 2.80 which are a
descriptive meaning “good.” There are several instructors and professors in the main
campus who were able to connect some government agencies in the local, regional,
national, and international arena. There are several national and international universities
terms of the relations with the community extension, Table 14 shows that the main
campus has higher mean over the external and extension campuses. There are several
extension activities that CTU faculty members are involved with. As part of the
requirement that, at least, there is one extension activity in every year, each faculty
the thrusts of the university, hence, it is clear that all faculty members must have
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Table 14. Level of performance in Extension and Community Involvement
Extension programs: CTU CAMPUSES
Main External Extension
The Institution is valued by its local community
as a provider of extension programs that are
4.42 3.79 2.48
responsible for the needs of the community for
people empowerment and self-reliance.
Mean 4.42 3.79 2.48
ISA-SED (2017) Institutional Sustainability Assessment Self-Evaluation Document
The main scores in table 14 reveal that the main campus has a mean score of 4.42
which is in the “excellent” category, the external campus has a mean score of 3.79 which
is in the “very good” category, and the extension campus has a mean score of 2.48 which
is in the “fair” category. This shows that the university has quite a lot of extension
programs for the community since this is a state university, it has the mandate that the
faculty must go into the community to do public service by way of providing technical
skills, teaching the selected community, and providing livelihood activities. One of the
main purposes of the university is to provide livelihood and education directly to the
community. The faculty members are mandated to get involved in doing service to the
community for free. This is one of the activities which are needed for the AACCUP
In relation to the community, the CTU provides programs which are relevant to
the need of the industry and having linkages or networking and extension. The CTU as a
social system has to embody the social requisites of “goal attainment” by Parsons
(Devereux, 1961) which is the strategic direction of the university. It needs to connect
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and link with the society to be able to sustain and to be able to attain the strategic goals
The State Universities and Colleges (SUCs) in the Philippines are established for
the prime purpose of catering to the need of the poor but deserving students. On the
basis of such, it is imperative that the quality of the services delivered be examined. And
one way of doing it is through the accreditation results which are done by an impartial
The data obtained from 100 State Universities and Colleges (SUCs) in the country
included in this study are presented in Table 15. For the purpose of assessing the school
where the proponent of the study is connected with, CTU as a system is presented
separate and distinct from the other SUCs around the country. As delineated, of the total
number of programs offered by the different SUCs, 2% are in Level Four which is the
highest level of accreditation, 19% in the Third Level, 35% in Level Two, 31% in Level
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On the other hand, in the case of CTU, none of its programs has reached the
highest level of accreditation. Nonetheless, 3% of its programs are in the Third Level,
37% in the Second Level, 26% in the First Level while the remaining 25% are still in the
Candidate Status. Making use of their corresponding aggregate weighted means (wx̄), the
overall picture of the national SUCs is at 3.32 while that of the CTU is at 3.09.
Evidently, a difference in value exists as the national is 0.23 points higher than CTU.
However, it is also to be noted that both are within the same range with a verbal
description, Level 1.
Test of Difference among the CTU Main, its External and Extension Campuses in
terms of Accreditation
among the CTU Main, External and Extension campuses, Kruskal-Wallis test was
Table 16: Test of difference among the CTU Main, External and Extension
Campuses in terms of AACCUP Accreditation:
Mean Ranks for H P value
CTU Main External Extension
31.1 24.3 12.2 6.61 0.04*
Main campus is better than extension, and external campus is better than extension.
Main and external campuses are the same.
The extent of difference among the three campuses is indicated in the H value of
6.61. Such difference is deemed significant on the basis of the p value which is lesser
than the margin of error or the alpha at 0.05. To ascertain which two of the three
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ratings. On the basis of such ratings, it appears that 31.1 is significantly higher than 12.2,
24.3 is significantly higher than 12.2 and 31.1 is not significantly higher than 24.3.
This goes to show that CTU Main campus is significantly has a better
performance compared with CTU extension campus. In like manner that CTU external is
having a better performance compared to CTU extension campus. Moreover, the data
indicate that CTU external has a comparable performance with the CTU Main. This
does not come as a surprise considering that the mean accreditation ratings of CTU Main
and CTU External campuses are 3.77 and 3.61, respectively, while that of CTU
The accreditation ratings of both the CTU Main and CTU external campuses
belong to the same level while that of the CTU External is one level lower than those of
the other two. Though a significant difference exists, much needs to be done on the basis
that CTU Main and CTU External campuses are still in the second level of accreditation.
The second level or Level 2 is “Fair” which means that the “criterion is met in most
respects, but some improvement is needed to overcome weaknesses, 50% lesser than the
standards” (AACCUP Instrument, 2014, pp. 3), and much more for the CTU Extension as
it is still in the candidate status. The Candidate Status is still far below Level 1 which is
still under preliminary survey visit without clear numerical rating. The foregoing
discussion leads to the rejection of the null hypothesis declaring the absence of a
The AACCUP is the functional instrument of quality education in which the data
or measures utilized are the manifest functions of the instrument. The AACCUP
instrument has a coercive power (Merton, 1949) to compel the HEIs to do their best
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towards excellence in education. Structural functionalist theory stressed education’s
importance as an integrative and regulative mechanism that would bind people together
and help them develop consciousness of their responsibilities and relationships within the
to assess or evaluate the performance of the SUCs. The instrument is considered as the
regulative mechanism (Durkheim, 1933) that would bind the SUC administrators, faculty,
and other actors in education as well as the students and the public in general. The
AACCUP instrument has a coercive power to compel the players or actors in education to
bind together or work together to reach the desired goal of the best quality of education
The profile of the CTU main, external and extension campuses using the KRAs
of CHED CMO No. 46, S. 2012; CHED ISA-SED 2017 is reflected in table 17.
Table 17: Performance of CTU using the Key Result Areas (KRAs), ISA-SED 2017
KRA CTU Main (n=12) External (n=94) Extension (n=85)
1 3.54 3.50 3.55
2 3.67 3.63 3.56
3 3.77 3.80 3.55
4 3.95 3.60 3.40
5 4.15 3.87 3.69
Overall 3.82 3.68 3.55
Delineated in Table 17 are the ratings made by the respondents in the three Cebu
Technological University campuses across KRAs. In CTU main, a pattern has been
established wherein the ratings assumed an ascending order from KRA number one up to
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KRA number five. This indicates that among the key areas, area number one which is on
There is also a need to prioritize the quality of their delivery of service in the
aspect of teaching. In a nut shell, in prioritizing the giving of intervention across KRAs,
the order has to be from key area number one (1) through key area number five (5).
Although it registered a considerably high rating in key area number five, effort has to be
expended in making the necessary improvement since the overall picture of their
performance as reflected in the overall rating is only 3.82, way below the highest rating
of five.
In the case of CTU External campus, the order of prioritization in the provision
one, number four, number two, number three, and number five. In consonance with that
in the CTU Main, it needs to focus the most in the area of good governance and
management. The second and third in the sequence are recruitment admission and
stands in the way of the people concerned in running the programs of the entire campus
on the basis of its overall rating which is even lower than that of the CTU Main campus.
the sequence in order of priority is key areas number four, number one, number three,
number two and number five. Its lowest performance is in the recruitment, admission
and academic support. Second in the ladder is in the good governance and management -
the one which is common among the three campuses. As to whether or not a significant
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difference exists among the three CTU campuses, the specific data are presented in Table
18.
In a nut shell, it can be construed that a significant difference among the CTU
campuses exists. This is exemplified in the p value of the overall ratings which is lesser
than the margin of error or the level of significance at 0.05. This goes without doubt that
in general, CTU main, CTU external, and CTU extension campuses are not of the same
performance on the basis of the KRAs. This does not come as a surprise since going by
KRA, all the Kruskal-Wallis values warrant the conclusion that indeed the three
campuses differ in performance. Specifically, on the basis of the overall result, the CTU
Main campus and CTU External campus do not differ as disclosed in comparing their
mean ratings. However, CTU main is significantly better compared with CTU extension.
The same holds true to the comparison between CTU External and CTU Extension
campuses.
Table 18. Difference in performance among the CTU Main, External and Extension
Campuses (df=2)
KRA Mean Ranks for H P value
CTU Main External Extension
1 16.7 11.8 4.5 13.73 0.001*
2 9.2 11.8 3.0 10.20 0.006*
3 10.3 6.8 2.5 9.27 0.009*
4 21.2 15.3 5.5 17.91 0.000*
5 10.5 6.5 2.5 9.80 0.007*
Overall 21.4 14.1 6.6 15.72 0.000*
analyses among the three CTU campuses per KRA. In terms of KRA 1, CTU Main
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appeared to be better than both CTU External and CTU Extension campuses. But, as far
as CTU external and CTU extension are concerned, no significant difference was found.
Surprisingly, a different scenario is shown in key area number 2. It came out that CTU
external campus is better than the other two campuses and it came out as well that CTU
main and CTU extension are the same. Key result area number 3 portrays a picture
wherein CTU main outperformed the other two campuses; in like manner that CTU
external outperformed CTU extension. The same scenarios are indicated in KRA number
4 and number 5 having CTU extension campus to be the least performer among the three
CTU campuses.
In addition to AACCUP instrument, the CHED had come up with another one
which would evaluate the different areas of concern in the performance of delivering the
knowledge and skills to the students. A policy of CHED, the CMO No. 46, s. 2012 as
revised in 2017, the ISA-SED is a another regulative mechanism (Durkheim, 1933) that
brings or forces the actors of HEIs to work together in order to be able to deliver the best
quality education (knowledge and skills) to their students. The concept of Durkheim
before in social system in particular the HEIs is very much applicable today as a guiding
provide each individual with the knowledge and capabilities that are essential for
meaningful participation in particular societal contexts. The skills that the students
acquired from the HEIs or particularly a technological institution such as CTU would be
used by the graduates for them to be able to integrate in the society and make them
develop consciousness of their responsibility and relationships within their society. The
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technological skills that the students acquire will support them to be able to be a
functional member of society (Durkheim, 1933). The technological skills now of the
graduates can be considered tools for integration into human society or social system,
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CHAPTER V
of the study.
Summary of Findings:
The results of the KRAs are presented and statistically treated in Tables 1 to 14
Tables 7 to 9 for KRA 3, Tables 10 to 11 for KRA 4, and Tables 12 to 14 for KRA 5.
The aggregate mean scores in Tables 1 to 14 reveal a trend on the differences between the
In order to address research problem number one, the study utilized the
instrument provided by the Commission on Higher Education (CHED) the CMO No. 46,
s. 2012 revised in 2017 which is the ISA-SED. All the KRAs are integrated in the
Memorandum Order and revised in the 2017 Institutional Sustainability Assessment Self-
CTU main, external, and extension campuses with respect to the institutional value chain
sustainability. The main campus reveals to have better performance compared with the
two other campuses except in the quality of teaching and learning, faculty profile, library
resources, laboratories, and ICT where the external campus has a higher mean than the
main campus.
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With respect to research problem number two, if there exists a significant
difference between the accreditation results of the State Universities and Colleges (SUCs)
and CTU based on the AACCUP accreditation results, the study revealed that the
accreditation results of all SUCs in the country (national is 3.32 and CTU is 3.09) are in
level, based on the results in table 16 of the study, there exists a significant difference
among the three campuses as indicated in the p value which is lesser than the level of
significance at 0.05. The main campus is better than external and extension campuses.
There is a difference between the main campus and the external and extension campuses.
For the last research question, if there exists a significant difference among the
CTU main, external and extension campuses with respect to the level of value chain
performance by KRAs, as revealed in tables 17 and 18, the main campus is better than the
external and extension campuses in terms of performances based on the five KRAs of
CMO No. 46 series of 2012 of CHED; ISA-SED, 2017. It showed that the main campus
has more curricular programs, more research activities or published research and more
In fact, the CTU system, including all external and extension campuses based on
the AACCUP results from 2012 to 2017, leads in the number of curricular programs that
had been accredited, although as of the last accreditation in 2017, there are only three
programs which are within the status Level III Re-accredited. There is no program which
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involving community service, and linkages, and it is ISO certified until the year 2022,
these are the value adding activities of CTU. It has several extension programs or
projects which are research-based projects or community-based projects that make CTU
Finally, the CTU system including all external and extension campuses based on
the AACCUP results from 2012 to 2017, leads in the number of curricular programs that
had been accredited, and as of the last accreditation in 2018 and again in 2019 release of
AACCUP news that CTU is top one ranking SUC in terms of numbers of programs
Century Park Hotel, Malate, Manila); however, this study covers the 2010 to 2017 or
community service, and linkages, and it is ISO certified until the year 2022; these are the
value adding activities of CTU. It has several extension programs or projects which are
research-based projects or community-based projects that make CTU have direct access
societies.
As a social science phenomenon, the AACCUP and the ISA-SED, 2017 KRAs
operations (Merton, 1949). They have “integrative” or “goal attainment” functions of the
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Conclusions
The performance level of CTU with respect to the CMO No. 46, s. of 2012 or the
complied most of the KRAs. The CTU main campus has revealed to have better
performance compared with the external and extension campuses with few exceptions in
some areas where the external campus exceeds the main campus. However, the general
trend is that the extension campuses are lower than the main and external campuses with
This study infers that the CTU lacks in the appreciation of the ISA-SED (2017)
instrument, although the main campus is able to outperform the other two campuses but
still needs to focus its attention on the governance and management areas. With respect
to the resource generation, as of this time, it is not a concern since the congress already
provided the law allowing students to enter state universities and colleges for free tuition
The CTU as a higher education institution has to observe the quality standard
provided by the AACCUP for it to perform its functions to deliver quality technological
CTU is within the same category or it is at par with the other country`s SUCs which are
in the same classification based on statistical analysis of the SUC level of performance
using the AACCUP instrument. However, there are state universities in the country that
have reached the highest level of accreditation, and some are granted with Center of
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With respect to the differences of AACCUP accreditation levels, the main campus
has better performance status compared with the external and extension campuses which
means that the main campus has more programs and is more advanced in terms of
Based on the latest AACCUP release as of March 7, 2019, CTU leads among
proves that CTU has outperformed other SUCs in terms of the number of programs
accredited, however, it does not have programs granted with Center of Excellence (COE)
Recommendations
Based on the aforementioned findings and conclusions derived from the study, the
With respect to the performance of CTU in terms of the KRAs of CMO No. 46, s.
2012 with the revised instrument the Institutional Sustainability Assessment Self-
Evaluation Document (ISA-SED, 2017), CTU has to look closer to the governance or
management area. It has performed well in terms of faculty profile in the main and
external campuses, however, the extension campuses need to be provided with excellent
faculty as well.
This study recommends that the administration of CTU shall visit its vision,
mission, and goals of each campus whether it is the main, external, or extension campus
because it brings the name CTU. The CHED has provided the measures which are the
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CMO No. 46, s. 2012 with the ISA-SED, 2017 and delegated the evaluation
concepts of Competitive Advantage of Porter (1985) which are the three generic
strategies: cost leadership, differentiation, and focus. The procedure is to combine either
state university, there is already a law providing universal access to tertiary education
which entitles the students to enter university with free tuition and miscellaneous fees.
The next option is to have differentiation strategy (Porter, 1985) since the
university is already in the position that is very accessible to the students. However, it is
general knowledge that every person has different interests. The interest of individual
addressed by the state through education. But there is no school in the country which can
provide all of the different fields of specialization; therefore, each school must position
itself in a way that it is capable and have the facilities, capabilities, and human capital to
differentiated program offerings (Porter, 1985). This is because the target students are
those interested in technology education, coming from poor or average families and have
different needs. Some are interested in program which are not heavily technology but
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technology major. Most of the program offerings are technology education, technology-
based programs for instance Bachelor of Science in Industrial Technology with different
technical skills as majors. There are students who are interested in STEM based on the
There are other programs which are not technological in nature but infused with
For the existing value chain activities of CTU such as the primary and support
activities provided in the theoretical framework with the target result which is the
education to the students meaning that the acquired technological skills shall be utilized
in the integration to society (Merton, 1949) which is the goal attainment aspect of
strategy, technological skills for integration of graduates to society, and attaining the
desired goal of technological education are in accordance with the target principle of this
Parsons, 1964) which offers a practical application and an orientation to CTU`s survival
CTU using the differentiation strategy which are recommended in this study, first, is
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hiring more highly specialized instructors or professors in the field of technology
education, second, providing more training to the instructors and professors; and third,
sending its instructors and professors to universities which have good reputation in
with monetary benefits as this is already the main requirement for professorial position in
the next cycle of the National Budget Circular No. 461 of the Department of Budget and
Management (DBM).
believed to be not a problem considering that it is a state university which has sufficient
financial support from the national government. Therefore, for CTU to be different from
others, it must go beyond business as usual approach. The desired vision or goal
regulative mechanism (Durkheim, 1933) that would bind the administration, faculty,
staff, and stakeholders of CTU together and encourage them to develop the consciousness
to attain the goal which is the premiere multidisciplinary technological university in the
Philippines.
All the above stated recommendations are for the Cebu Technological University
91
For the Silliman University Graduate School, it is recommended that PhD Social
Sciences should be retained in order to have more graduate students from other higher
education institutions whether from SUCs, LUCs, OGS, or private institutions for them to
For the Commission on Higher Education (CHED), this agency being the
supervisory agency of the Philippines to look into the performance or operation of the
higher education institutions must monitor closely the program offerings and the
processes in delivering the institutional programs if they are in accordance with the
standard required by the CMO No. 46, s. 2012 and the ISA-SED, 2017 standards in order
to have competitive human capital with respect to the ASEAN market or employment.
Then for the School of Public Affairs and Governance (SPAG) of Silliman
HEIs or any industry. This kind of study gives the PhD students the opportunity to be
institution or public industry or private industry administration. This study provides the
Generally, the study widens the horizon of understanding the social system of the state.
92
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APPENDICES
99
Appendic A.2: Approved Letter by the Director of Quality Assurance
100
Appendix B: Research Instrument: Questionnaire
Questionnaire
Dear Respondents:
I am Mr. Felix Q. Pocong, Jr. who is currently pursuing the degree in Doctor of
Philosophy in Social Science in Silliman University. One of the requirements to earn this
degree is to write a dissertation, and my topic is Value Chain Activities For Competitive
Positioning Among State Universities And Colleges In Philippine Education Industry.
Please help me fill out this Questionnaire as frankly as you can. Your sincere and
honest responses will help me finish my degree in Doctor of Philosophy in Social Science
in Silliman University, Dumaguete City.
Thank you.
Sincerely,
101
The Questionnaire
(Adopted from Dr. Reynaldo Y. Rivera`s Planning Input in Silliman University)
KRA 1: Good Governance and Management. Please encircle your rating on each
statement in a scale of 5.
Core Indicator Criteria Rating
Governance a. Probity 1 2 3 4 5
Arrangement.
102
demonstrate 1 2 3 4 5
e. Effective monitoring 1 2 3 4 5
f. Performance 1 2 3 4 5
Management
a. Management Arrangements 1 2 3 4 5
The Institution’s
management
arrangements are
sufficient to manage b. Financial Control 1 2 3 4 5
existing operations c. Quality Assurance Arrangement
and to respond to
development and 1 2 3 4 5
change.
103
programs achieve those 1 2 3 4 5
objectives
c. The Institution has effective
mechanisms that enable
1 2 3 4 5
Setting and Achieving students to achieve the
Program Standards standard outcomes.
2. Program and Monitoring
Review
a. The Institution has effective
arrangements for monitoring
1 2 3 4 5
the effectiveness of its
programs
3. Action to Strengthen
Program
a. The Institution takes
effective action to address
1 2 3 4 5
weakness.
Setting and Achieving b. The Institution takes
Program Standards effective action to build on
1 2 3 4 5
strengths.
c. The Institution takes
effective action to enhance
1 2 3 4 5
performance by the
dissemination of good
practice.
The Institution has an
adequate number of faculty
1 2 3 4 5
with the appropriate expertise
and competence to teach the
courses offered by the
Faculty Profile Institution.
The Institution makes
effective use of learning
resources such as:
a. Library Resources
1 2 3 4 5
104
Appropriate Learning b. Laboratories
resources
1 2 3 4 5
c. Information and
Communication Technology
1 2 3 4 5
(ICT) to support student
learning
a. Practicum
1 2 3 4 5
b. Internship
1. Professional Exposure 1 2 3 4 5
c. On-the-job Training
1 2 3 4 5
d Case Writing (for
graduate HEIs)
1 2 3 4 5
2. Research Capability Research pool/community
of:
The Institution has a research
capability that fosters and a. faculty
supports creative research and
1 2 3 4 5
other advanced scholarly
activity. This capability b. postgraduate students
consist of:
1 2 3 4 5
c. postdoctoral research
workers
1 2 3 4 5
3. Creative Work and/or The Institution has
Innovation programs that promote
creative work in:
a. the arts
105
1 2 3 4 5
1. Recruitment Admission
and Academic Support
The Institution has effective:
a. Recruitment system
1 2 3 4 5
Equity and Access b. Admission system
1 2 3 4 5
c. Support system
1 2 3 4 5
d Graduation system
1 2 3 4 5
1. Recruitment Admission
and Academic Support
The Institution is effective in
recruiting, admitting, supporting,
and graduating:
a. Indigenous groups
1 2 3 4 5
b. The Handicapped
106
1 2 3 4 5
107
The Institution is valued as a
partner by:
a. other higher education
Institution
1 2 3 4 5
Networking and
Linkages b. professional, government and
non-government organizations
1 2 3 4 5
c. Industry within the Philippines
and internationally
1 2 3 4 5
The Institution is valued by its
local community as a provider of
extension programs that are
Extension Programs responsible to the needs of the 1 2 3 4 5
community for people
empowerment and self-reliance.
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Appendix C:
CURRICULUM VITAE
PERSONAL DATA
Name FELIX Q. POCONG, JR.
Contact 09777950192; 09422057904
Email address ctusillimanup@gmail.com
Age 53
Sex Male
Birthday March 23, 1966
Status Married
Religion Christian
Address Poblacion East, Moalboal, Cebu
Spouse Christine Alegado Pocong
Children Elizabeth, Joshua and David
Father’s Name Felix T. Pocong (deceased)
Mother’s Name Lucia L. Quibido (deceased)
Step-Mother’s Name Vicenta Jabanes Pocong
Brothers’ Names Soldado, Vicente, Mariano, Marcelo and Go
Sisters’ Names Godofreda (deceased), Gaudencia, Esmeralda
EDUCATIONAL ACHIEVEMENTS
GRADUATE STUDIES
109
(5) Master in Business Administration (MBA)
39 units taken, 1994 to 1998
University of San Jose Recoletos (USJR), Cebu City
UNDERGRADUATE STUDIES
(1) Diploma in Professional Education (DPE)
Graduated, March 2010
Cebu Technological University Moalboal Campus, Moalboal, Cebu
SPECIAL TRAINING
BASIC EDUCATION
(1) Secondary
Graduated, 1984
Badian National High School, Badian, Cebu
(2) Elementary
Balabagon Elementary School
Graduated, 1979 Salutatorian
ADMINSTRATIVE EXPERIENCE:
(1) University Director of NBC 461 Cycle 7 June 2016 – March 2019
(2) Chairman, Masters’ Degree Programs, Graduate School CTU Moalboal
110
(3) President CTUSFA Moalboal Campus (2014 to 2016)
(4) Adviser, Graduate School Association (GRASA) (2014 -2015)
(5) Adviser, Social Science Society (2013 -2015)
(6) Member, Bid and Award Committee, (2014-2015)
( C ) Association/Society/Cooperative
(1) Rotary Club of Cebu Guadalupe, Guadalupe, Cebu City, 1995 until recently
(2) President, Cebu Orchid Society, Cebu City (1994 to 2015)
(3) Board of Director/Member, Cebu Ornamental Multipurpose Cooperative
AWARDS/CERTIFICATES:
(1) CHED Dissertation Grant, 2017-2018
School of Public Affairs and Governance
Silliman University
Dumaguete City
111
(8) TVEP Scholar, CSCST Cebu City, 1984 to 1986
(9) Grantee, Study Now Pay Later Plan of SSS, 1984 to 1986
INSTRUCTION:
(A) Undergraduate
(2) Reviewer of Social Science subjects and Curriculum for LET Examinees
2014
RESEARCHES:
EXTENSION:
(1) Mangrove Tree Plantation 2014 CTU property
(2) Conducted lecture on Disaster Preparedness among selected barangays in
Moalboal in 2014
(3) Organizer, Medical Mission December 2014 in Barangay Basdiot,
Moalboal
112
(4) Conducted lecture on Camansi Cookies among selected Women’s
Association in Moalboal, 2013.
ELIGIBILITY:
Passed the Licensure Examination for Teachers (April 2010)
Passed the Licensure Examination for Real Estate Broker (2009)
EMPLOYMENT/WORK EXPERIENCES:
(1) Associate Professor 1, Cebu Technological University, Moalboal Campus,
Moalboal, Cebu, since September 4, 2013 until present
(2) Director NBC 461 Cebu Technological University System (6/2016-3/2019)
(3) Operating own business “Orchid Gallery” since 1993 until present
(4) Operating new business “Buhing Bato Enterprises” a construction supply
(5) Teacher I, Badian National High School, Badian, Cebu June 2013-September
3, 2013
(6) Municipal Vice Mayor in Moalboal, Jule1, 2001 to June 30, 2007
(7) Municipal Councilor in Moalboal, July 1, 1998 to June 30, 2001
(4.1) Chairman, Committee on Agriculture 1998 to 2001
(4.2) Chairman, Tourism Committee 1998 to 2001
(8) Part Time Instructor, Cebu Technological University Moalboal Campus,
November 2012 to March 2013
(9) Volunteer Teacher, San Juan High School, Moalboal, Cebu, 1996 to 1998
(10) Computer Technician, Starsoft AG, Bern, Switzerland, July to October,
1992
(11) Accounting Clerk, Manila Bulletin, Intramuros, Manila, Jan. 1991 to May,
1992
(12) Computer Encoder, ZASTEC Phils., Makati City, 1991 five months
(13) Computer Technician, CIT Laboratory 1986 to 1988.
113