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    Rizzie P. Soliman: Objective

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    Rizzie Soliman
    Rizzie P. Soliman is a Filipino marketing specialist and medical biller seeking a challenging position. She has over 10 years of experience in customer service, billing, collections, and marketing roles. Her resume lists skills in areas like lead generation, data entry, customer service, and software like Salesforce, MYOB, and Adobe Photoshop. Her work history includes positions at Obsurvus Solutions, DC8 Distribution, IBM, WNS Global Services, and NCO-RMH Teleservices in the Philippines. She holds a Bachelor's degree in Business Management from the University of the Philippines.

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    Rizzie P. Soliman: Objective

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    Rizzie Soliman
    18 views5 pages
    Rizzie P. Soliman is a Filipino marketing specialist and medical biller seeking a challenging position. She has over 10 years of experience in customer service, billing, collections, and marketing roles. Her resume lists skills in areas like lead generation, data entry, customer service, and software like Salesforce, MYOB, and Adobe Photoshop. Her work history includes positions at Obsurvus Solutions, DC8 Distribution, IBM, WNS Global Services, and NCO-RMH Teleservices in the Philippines. She holds a Bachelor's degree in Business Management from the University of the Philippines.

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    Resume - Rizzie.soliman (1)

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    Rizzie P. Soliman is a Filipino marketing specialist and medical biller seeking a challenging position. She has over 10 years of experience in customer service, billing, collections, and marketing roles. Her resume lists skills in areas like lead generation, data entry, customer service, and software like Salesforce, MYOB, and Adobe Photoshop. Her work history includes positions at Obsurvus Solutions, DC8 Distribution, IBM, WNS Global Services, and NCO-RMH Teleservices in the Philippines. She holds a Bachelor's degree in Business Management from the University of the Philippines.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    18 views5 pages

    Rizzie P. Soliman: Objective

    Uploaded by

    Rizzie Soliman
    Rizzie P. Soliman is a Filipino marketing specialist and medical biller seeking a challenging position. She has over 10 years of experience in customer service, billing, collections, and marketing roles. Her resume lists skills in areas like lead generation, data entry, customer service, and software like Salesforce, MYOB, and Adobe Photoshop. Her work history includes positions at Obsurvus Solutions, DC8 Distribution, IBM, WNS Global Services, and NCO-RMH Teleservices in the Philippines. She holds a Bachelor's degree in Business Management from the University of the Philippines.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 5

    Rizzie P.

    Soliman
    Love Street, St. Anthony Subdivision Dolores Macabacle City of
    San Fernando Pampanga
    09155379030
    Email: ​rizzsoliman@gmail.com
    Skype​: rizzsoliman

    OBJECTIVE
    I am seeking a competitive and challenging environment where I can serve your
    organization and establish an enjoyable career for myself.

    KEY COMPETENCIES
    Remarkably efficient in time-based tasks/activities
    Eye-for-detail approach in documentation and coordination
    Excellent written communication
    Results-oriented
    Team Player
    Commitment to career
    Leadership
    Responsible
    Strong Work Ethics

    SKILLS
    Lead Generation
    Cold Calling
    Data Entry
    Internet Research
    Email Handling
    Customer Service
    Basic Bookkeeping
    Live chats
    Critical Thinking
    Time Management
    Problem Solving
    Handling Pressure

    SOFTWARE USED

    Salesforce
    MYOB
    Oracle
    FACS
    Shopify
    Xpert
    Stitch Labs

    1
    Zendesk
    Adobe Photoshop
    LastPass
    WORK HISTORY

    Obsurvus Solutions Inc Work from Home


    Medical Biller/ Marketing Specialist​/ VA May 2017- April 2019

    ● Check eligibility and benefit verification


    ● Review patient bills for accuracy and completeness, obtain any missing
    information
    ● Prepare, review, and transmit claims using billing software, including electronic
    and paper claim processing
    ● Knowledge of insurance guidelines, including HMO/PPO, Medicare, and state
    Medicaid
    ● Follow up on unpaid claims within standard billing cycle timeframe
    ● Check each insurance payment for accuracy and compliance with contract
    discount
    ● Call insurance companies regarding any discrepancy in payments if necessary
    ● Identify and bill secondary, tertiary, and DME insurances
    ● All accounts are to be reviewed for insurance or patient follow-up
    ● Research and appeal denied claims
    ● Updates spreadsheets, run reports as required
    ● Manage their social media accounts
    ● Handling basic marketing og the company

    DC8 Distribution Work from Home


    Source Vapes November- May 16, 2017
    Customer Support (email and live calls)

    ● Providing excellent customer support


    ● Answering emails and tickets
    ● Inbound and Outbound calling
    ● Verifying orders and shipping address
    ● Creating orders and providing tracking information
    ● Providing technical support
    ● Processing cancellation and refunds
    ● Handling customer support tickets
    ● Processing replacements

    IBM Global Solutions ​Quezon City, Philippines


    Twitter Inc. May 2013- October 2016
    Sr. Associate-Ops (Finance and Accounting Analyst)

    2
    ● Assumed responsibility in sending emails to customer about their past due
    invoices
    ● Answering email queries of clients
    ● Submitting prepaid request to Billing Team
    ● Monitoring the age of accounts monthly
    ● Weekly submissions of cash report
    ● Helps in achieving accounts target monthly
    ● Managing financial activities like cost management/revenue timely and
    accurately
    ● Creating reports for month end financial results/forecast.
    ● Conducts variance analysis of ledger vs plan vs forecast
    ● Helping in consolidating the attendance for the team

    WNS Global Services Philippines, Inc. ​Quezon City, Philippines


    NYK Line (NA) Inc. ​ eb 2011 – April 2013
    F
    Sr. Associate-Ops (Detention and Demurrage Specialist)

    ● Processing of disputes for detention and demurrage charges


    ● Collating back up information from various departments
    ● Inbound and outbound calling to clients and other departments
    ● Collections for detention and demurrage charges
    ● Prepares the month end closing activities for the team
    ● Validating credits, doing short and over
    ● Processing refunds
    ● Back up person for other processes

    NCO-RMH Teleservices Quezon City, Philippines


    GE Money Bank ​Nov 2007 – July
    2008
    Collections Specialist

    ● Collecting debts for more than 90 days past due invoices


    ● Providing customers options on how to resolve their debt
    ● Received inbound and outbound calls from an auto dialer
    ● Processing the payments over the phone
    ● Educating customers about their outstanding accounts

    TRAININGS AND SEMINARS ATTENDED

    3
    -Communication Skills
    February 2012
    -Root Cause Analysis
    June 2013

    EDUCATION

    University of the Philippines (Los Banos) ​ aguna, Philippines


    L
    Bachelor of Science in Business Management (Major in Marketing) O ​ ctober 2010

    PERSONAL INFORMATION

    Age ​30 yrs. Old


    Date of Birth ​February 04, 1987
    Place of Birth ​City of San Fernando
    Civil Status ​Single
    Citizenship ​Filipino
    Religion ​Roman Catholic
    Father ​Rosvie Y. Soliman
    Mother ​Aida P. Soliman

    REFERENCES
    References are available upon request.

    4
    5

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