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    Ervin Luna Resume

    Uploaded by

    Janice
    This document provides a summary of Ervin L. Luna's work experience and qualifications. It outlines his current role as an Assistant Supervisor at Laus Group of Companies, where he assists customers with car insurance concerns. It also details his previous role at JP Morgan Chase & Co. as a Mortgage Banking Philippine Specialist, where he performed tasks like loan indexing and quality control checks. The document lists his skills, education background from Saint Mary's Angels College of Pampanga, and personal details. Character references are available upon request.

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    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd

    Ervin Luna Resume

    Uploaded by

    Janice
    64 views3 pages
    This document provides a summary of Ervin L. Luna's work experience and qualifications. It outlines his current role as an Assistant Supervisor at Laus Group of Companies, where he assists customers with car insurance concerns. It also details his previous role at JP Morgan Chase & Co. as a Mortgage Banking Philippine Specialist, where he performed tasks like loan indexing and quality control checks. The document lists his skills, education background from Saint Mary's Angels College of Pampanga, and personal details. Character references are available upon request.

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    This document provides a summary of Ervin L. Luna's work experience and qualifications. It outlines his current role as an Assistant Supervisor at Laus Group of Companies, where he assists customers with car insurance concerns. It also details his previous role at JP Morgan Chase & Co. as a Mortgage Banking Philippine Specialist, where he performed tasks like loan indexing and quality control checks. The document lists his skills, education background from Saint Mary's Angels College of Pampanga, and personal details. Character references are available upon request.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    64 views3 pages

    Ervin Luna Resume

    Uploaded by

    Janice
    This document provides a summary of Ervin L. Luna's work experience and qualifications. It outlines his current role as an Assistant Supervisor at Laus Group of Companies, where he assists customers with car insurance concerns. It also details his previous role at JP Morgan Chase & Co. as a Mortgage Banking Philippine Specialist, where he performed tasks like loan indexing and quality control checks. The document lists his skills, education background from Saint Mary's Angels College of Pampanga, and personal details. Character references are available upon request.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    of 3

    ERVIN L.

    LUNA
    #104 San Pedro, Sta. Ana Pampanga
    Mobile: 0916-2274348/0917-5506441
    E-mail : luna_ervin@yahoo.com

    WORKING EXPERIENCE:

    Laus Group of Companies


    Comtrust Finance and Investment Corporation
    Collection and Recovery Department
    San Fernando City, Pampanga

    Assistant Supervisor
    July 11, 2016- Present

    Duties and Responsibilities


    Assists Customers concerns on their Car Insurance and Premium Payment.
    Prepares Statement of Account and Letter of Collection for Past due Car
    Insurance Premium Payment.
    Prepares Car Insurance Policy of the Client / Car Renewal Policy.
    Reminds Customers before due date the payment of Insurance Premium.
    Prepares monthly report on the Total Insurance Collection.
    Reviews Accounts Receivables Report for approval of Immediate Superior
    Coordinates with the Finance Department to determine the past due
    accounts and those for collection.
    Reconcile collections and account balances to maintain accurate records.

    JP Morgan Chase & Co.


    Mortgage Banking
    Loan Administration Manila Department
    Net Plaza, 31st Street corner E Square Zone, Crescent Park West, Bonifacio
    Global City, Taguig City

    Mortgage Banking Philippine Specialist I


    January 10, 2013 to April 10, 2016

    Duties and Responsibilities


    Primary Function: HL Servicing Index Plus and HL Servicing Prokey
    (Prime/Non Prime)
    HL Servicing Index Plus
    Identification, Classification and Indexing of Imaged Mortgage Home Loans
    Checking borrowers name, loan number and its property address.

    erudite
    HL Servicing Prokey and Correspondent Prokey
    Performs Classify on Exception procedure.
    Corrects version - whether a document is initial or final, an imaged
    document or an original.
    Research an issue.
    Perform Quality Control checks on previously performed correspondent
    loan classifications.
    Crossed trained for Prime / Non Prime Indexing and Bulk Process
    (Indexing, Research)
    Crossed trained for Home Equity Servicing, Privacy Review, SPARTA.

    Awards and Involvement


    Ive been part of the iSPace Migration testing for the new system in Loan
    Administration (March 2013)
    Ive been part of the Project HUD/GFE in Loan Administration for night shift
    folks for the process improvements (September, October and November
    2014)
    Mortgage Banking Five Keys Recognition Recipient Exceed Expectations (Q4
    2015)
    Point of Contact (POC) of the team for May to June (2014) for the
    attendance and communicating to the Manila Queue Management (MQM)
    for our Team Concerns
    Back up Point of Contact (POC) of the team March (2016) for the Task
    Assignment in the Process.

    SKILLS:

    Work confidently in a group


    Has initiatives to act and can identify opportunities and proactive in putting
    forward ideas and solutions.
    Has the determination to get things done on time. Make things happen &
    constantly looking for better ways of doing things.
    Can adapt easily to changing situations and environments.
    Continues to learn new knowledge and skills to be competent for current and
    future roles.
    Can perform well under pressure.
    Adheres to standards and procedures, maintains confidentiality and observes
    appropriate working behavior.
    Manages time effectively, prioritizing tasks and able to meet deadlines
    Adept at using Microsoft Word, Microsoft Excel and Microsoft PowerPoint
    Able to communicate in English and in Filipino (Tagalog)
    EDUCATIONAL BACKGROUND:

    TERTIARY: Saint Marys Angels College Of Pampanga


    San Pedro Sta. Ana Pampanga
    Bachelor of Science in Business Administration
    Major: Marketing Management
    2008-2012

    PERSONAL INFORMATION:

    Birth date : February 26, 1992


    Age : 24
    Citizenship : Filipino
    Marital Status : Single

    REFERENCES

    Character references available upon request.

    I hereby certify that all information above is true and correct beyond my faith and
    knowledge.

    ERVIN L. LUNA

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