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Company Details - Virtusa Consulting

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Virtusa Corporation (NASDAQ: VRTU)

IT consulting, technology and outsourcing services.


Global 2000 companies and the leading software vendors in Banking & Financial Services, Insurance, Telecommunications, Technology and Media, Information & Education industries.
Founded in 1996
Headquarters - Westborough, Massachusetts, USA
Offices - Throughout US, Europe and Asia
Technology Centers - US, UK, Hungary, India and Sri Lanka
Number of Employees - Over 9800

Services
Business Process Management-Business agility through BPM
dynamic case management, process management, collaboration and governance
Its industry & enterprise solutions such as Complaints & Compliments Management Solution for leisure & hospitality industry, Patient Care Management solution for healthcare, Client On-boarding solution for capital markets, Claim Management solution for trade credit and Business Process Competency Center (BPCC) are an outcome of our years of domain & technical experience in these verticals
1 Our on-going focus in BPM solutions is leveraging on predictive & decision analytics and mobility & social media to shape the changing dynamics of customer-supplier relationship from the process improvement perspective
Independent Validation Services- Our dedication to Defect Prevention, Reduced Cost of Quality, and improved value are based on a foundation of QA innovation
Product Engineering Heritage.Innovative Tools and Accelerators, SLA and metric driven approach,
2 Efficiency beyond cost arbitrage- Our innovative QA tools and frameworks such as ERA, OSCAr and VTAF help you achieve next level of efficiency along with significant cost savings
ERP offerings: Augmenting business through ERP offerings
ERP Partners - SAP, Infor LN, Oracle E Business Suite, Microsoft Dynamics
3 VirtusaPolaris offers business solutions that enhance client’s business value and reduces operational cost through a portfolio of services from evaluation, consulting, implementation, upgrade, support, and maintenance.
Application services: Application Development; Application Modernization; Application Support and Maintenance
Software Product Services: Product Design Services; Enhancements, Upgrades, Porting & Migration Services; Product Maintenance, Sustenance and Support Services; Professional Services
Outsourced CTO services: IT Strategy and Roadmap; SDLC Accelerators; Application Portfolio Rationalization Consulting; Technology Assessments; Millennial Engineering Services
4 Partners: WSO2
IOT
SkyLab : Platform for Internet of Everything
SkyLab offers a rapid IoT prototyping lab that enables quick visualization of IoT concepts. It provides an integrated platform to innovate across IoT, machine data analytics, Artificial Intelligence, and Augmented Reality. With SkyLab, our focus is to help customers drive new revenue growth opportunities, open new markets and service lines, and provide better products and services through deeper insights. We have integrated partner technologies with our service offerings to ignite IoT innovation for clients.

SkyLab enables IoT readiness across four key areas:


• Processing high-volume data and information streams
• Storing large volumes of information
• Executing predictive analytics based on historical data
• Leveraging machine learning to drive adaptive analytics and respond in real time

SkyLab layers
Business Experience Layer > AI Layer & Robotics Layer > Machine Data Layer > IoT PaaS Platform Layer > Device/ Sensors/ Wearables

5 Partners: Intel, Cisco, IBM, AWS, Libelium, Thingworx, Exosite, Rocketfuel, IIIT-b, University of Michigan
6 Business Consulting: http://www.virtusapolaris.com/services/business-consulting/our-perspective/

Customer Experience Management: Customer Experience Management (CEM) has a direct bearing on perception at different customer touch points. Today’s user is looking for seamless transition from offline
7 to online channels and anticipates seamless levels of information accuracy and consistency during these change phases. http://www.virtusapolaris.com/services/customer-experience-management/perspective/
IT Infrastructure Management:
Our key focus is to Simplify IT® operations leveraging a powerful combination of people, process and platform. Based on our experience the three key focus areas are:
Automated Operations: Reduce cycle times, improve predictability and deliver Right-First-Time solutions
Preemptive Analytics: Prevent tickets by early detection of problem patterns enabling IT to become First to Know
8 Agile DevOps: Drive continuous delivery and continuous integration across the SDLC
Platforming Approach: PlatformingA proven methodology for rationalizing and consolidating technology assets for enhanced agility and lower costs
http://www.virtusapolaris.com/services/platforming/overview/
http://www.virtusapolaris.com/services/platforming/why-platforming/
9 http://www.virtusapolaris.com/services/platforming/platforming-best-practices/
Enterprise Information Management: Partnerships: Business intelligence section

Alliances with leading vendors—IBM, Microsoft, Informatica, Oracle, SAP, Talend, SnapLogic, Tableau, MicroStrategy and various niche vendors
Award winning Platinum Tier IBM partner
10 Diamond Tier Talend Partner
Mobility:
Mobile Strategy
Mobile Design
Mobile Development
Mobile Sustaining Services
Integrated Digital Marketing with Design & Build Offerings
Solution Accelerators
Industry specific offerings:
Mobility for Healthcare
Mobility for Insurance
Mobility for Telecom
Mobility for Hospitality
Mobility for Banking & Financial Services

Partners: Verivo, Antenna, Xtone, Kony, Kinvey

Key differentiators:
15+ years of consistent delivery of mobility programs
Responsive architecture design applying design thinking principles
Best-of-breed platforms, tools, and solution accelerators
Agile delivery processes for execution in a mobile-first world
Large pool of mobility experts for consulting, design, development and QA
11 Strategic partnership with industry leaders - Verivo, Kony, Adobe, Xtone, Pega (antenna)
Cloud:
Consulting Offerings:
Cloud Strategy and Assessment
DevOps Strategy, Assessment and Implementation

Technology Offerings:
Salesforce.com Capabilities
Hybrid cloud integration framework
Private Cloud
Public Cloud
Converged Solutions
Cloud Managed Services
Solution accelerators and frameworks

Partners:
Alert Logic
Amazon Web Services (AWS)
CISCO
Salesforce.com
Microsoft Azure
12 Resources

http://www.virtusapolaris-digital.com/

Competitors: http://financials.morningstar.com/competitors/industry-peer.action?t=VRTU&region=usa&culture=en-US
http://www.nasdaq.com/symbol/vrtu/press-releases
http://www.virtusa.com/news-room/press-releases/article/2777/

Why Virtusa (For Clients)


Platforming Approach: PlatformingA proven methodology for rationalizing and consolidating technology assets for enhanced agility and lower costs
http://www.virtusapolaris.com/services/platforming/overview/
http://www.virtusapolaris.com/services/platforming/why-platforming/
http://www.virtusapolaris.com/services/platforming/platforming-best-practices/
Focus on Clients Need
At Virtusa, we anticipate and understand our client's emerging needs and work in close partnership to make their businesses stronger, valuable, more profitable and more productive. We also offer them the
capability of capturing market opportunities. We work closely with our client's leadership teams in order to gain better insights for providing the best possible IT services and solutions to their business challenges.
This enables us to establish extremely close partnerships that foster continuous operational improvements and better bottom-line results for our clients.
People
Virtusa´s most valuable asset is its people. Our experience with leading global enterprises, our platforming approach, our focus on state-of-the-art technologies and best-in-class infrastructure enable us to attract
as well as retain world-class technology professionals who thrive to help our clients succeed. Our people are acknowledged for their exceptional talent, passion, dedication, commitment, innovation and creativity.
Our people take great pride in providing thought leadership, building sophisticated cutting edge solutions and creating client delight.
Domain Expertise
Virtusa has a global footprint with offices and Advanced Technology Centers in US, UK, India and Sri Lanka. Headquartered in the US our executive, technology and domain leadership are in close proximity to
majority of clients and their markets. We strive to earn a trusted partner status with our clients through high-touch, high-value, high-end relationships. Our industry solutions help our clients derive maximum value
from IT investments, by leveraging a consulting-led, framework-based and process-driven approach across the industry value chain.
Global Delivery Model
By leveraging our highly flexible business processes, a seamless global delivery model, we deliver a better return on investment. We execute all our software services with an enhanced global delivery model
(GDM) that allows us to provide innovative IT services to our clients in a flexible, cost-effective and timely manner. Our global delivery model leverages an efficient onsite-to-offshore service delivery mix and our
proprietary Global Innovation Process to manage and accelerate delivery, foster innovation as well as promote continuous improvement.
Specialized Services
To meet the specific needs of each client we have invested in deepening our industry-specific, domain and latest technologies. Driven by our IT consulting, technology and outsourcing services our customers
accelerate innovation and maximize value from IT investments. We provide high-value IT services that enable our clients to enhance business performance, accelerate time-to-market, increase productivity and
improve customer service. We build and sustain application platforms for our clients that create competitive advantage.
Global Innovation Process
Virtusa invests significantly in crafting and refining our Global Innovation Process to increase the predictability, transparency and reliability of complex development projects executed over a global model. Our
Advanced Technology Centers in the US, Europe, India and Sri Lanka allow our clients to bring products and services to market faster and at a lower cost.

https://www.glassdoor.ie/Interview/Virtusa-Project-Manager-Interview-Questions-EI_IE29396.0,7_KO8,23.htm
Virtusa/CEO: Kris Canekeratne, 2000–
Born: December 1965, Colombo, Sri Lanka
Education: Syracuse University
People also search for: Tushara Canekeratne, John Gillis, Robert Davoli
Organization founded: Virtusa
Responsible for managing newly on-boarded clients to provide a strong experience for the client to further
invest and leverage our capabilities
Enabled landscape merger to support acquisitions made by Capita. Led a 6 member team; analysed existing
technical architecture and workflows; pre-empted risks; planned implementation roadmap and risk
mitigation. Managed Upgrade, Implementation, Support, SAP Roll outs etc. for newly on-boarded clients.
Administered an impactful experience to ensure continued relationship and in turn future deals to Capita. Explain
On an average Capita group acquires 2 companies every year, the business merger requires to be supported
by technical landscape merger. And our whole shared services team was responsible for this landscape
merger. And out of whole my team was responsible for the merger of SAP applications. Where-in we had to
understand existing technical architecture and workflows, identify the gap required to be filled to bring the
new client system in Capita's landscape and pre-empt the risks. After that prepare the project plan get it
approved by the stakeholdres and start working on the identified objects & functionality; and finally roll
them out and later provide the maintenance required. What are these new clients; business reason behind acquisition; Capita's strategy- overall as well
Our team was responsible for SAP projects for Implementation, roll-out, upgrade. And we were preferred
over others for handling newly acquired clients. The new clients were from Energy sector, Government How your services ensure strengthening of the relation. Find Examples
Sector, manufacturing sector. Why was your team preferred?
Team Management, Conflict Management, One specific project problem resolution example, How to handle
team member with difficult attitude.

Mentored 30+ colleagues from 7 teams on solutions and business process improvement initiatives. Examples- two solid examples
I was SAP Workflow SME of my development Centre, So I used to guide colleagues from different project
teams for their workflow issues related to solutioning or business process improvement for their clients. What mentoring? Which clients?
Empanelled recruiter for Capita ITES, Pune and was recognized for Inductions carried out for New Hires of
Capita’s Applications department.
I was in the interview panel of Capita ITES for SAP ABAP & Workflow competency. Other than that I was also
part of the induction program for the newly hired resource for my competency. The major factor I looked for
in a candidate was his/her technical skill, ability to understand business process & functionality and
communication skills, as being workflow consultant they would require to understand the whole business
flow for which they would be designing the workflow and they would need to discuss that with the related How many, for what all projects, factors you considered to decide on candidates
stakeholders. Low Priority: kind of questions you asked and how you gauged the responses

The whole project is divided in different tasks and tasks in Sub-tasks which are further divided to WBS. These
WBS are separately estimated in terms of time and we identify the type of resource required for the WBS
which tells us about the costing for the WBS. After this, the values are combined at WBS level to get costing
at sub-task level. Similarly we find the costing of Task and finally of the whole project.
Reinforced Solution Design, Effort Estimation exercises and Proposal creation against RFP, with critical Another task is of scheduling of tasks which helps us to give timeline of different phases or task completion
technology inputs; helped Capita win contracts worth more than GBP 50 MN. to the clients.
Industries
I used to check the RFPs to comeup with questions for clients before the designing of the solution, at times I
also used to sit with pre-sales team in such meetings.Then I used to estimate for the jobs related to SAP
ABAP & Workflow side and I also used to help pre-sales team with any critical input for their proposal
writting. What were your contributions? generic contributions to deals; latest deals- and specific contribution.
Clients for their requirements issue RFPs which generally comes to the pre-sales team via Sales team for
Deals: quick background of what was required (RFP/RFI); what was the approach taken?; what was your
creation of proposal against the RFPs. This proposal contains the proposed solution, effort estimated,
resources required, time lines and assumptions. Now for these pre-sales team may require help from role?
technical teams. For any such needs related to SAP ABAP & Workflow I used to assist Capita pre-sales team. Estimation Technique - Capita: Widget Assigning resources based on 80% productivity basis
For estimation I used to work with mix of estaimation techniques like, top down, three - point and parametric. Work on the largest deal in detail.
In last 2 years i helped the pre-sales with 5 proposals out of which we won 3. Wins/Losses- Reasons?
Fostered SAP ABAP and workflow competency building, an enhanced capability resulted in improved win
probability
To bid for projects you need to showcase the skill set of the resources you have, who can work on the
client's project. For SAP ABAP & Workflow I was responsible for competency building, and I used to???
candidates with what all skill sets need to be hired and what trainings the existing competency needed to
undergo so that we can cater to the upcoming demand Explain Competency Building
Need to compare the skillsets required in the upcoming projects or biddings and map it to existing
resources, arrange for their training if required or else hire from market. Tasks carried out; Did you plan recruitment based on bids or other way around?
Initiated development of a Benefit model articulating advantages of transition from on premise to Capita
Private Cloud. It will be used to support Capita’s Private Cloud drive meant for its acquired and associated
organizations
To come up with Benifit-cost model I explored client's existing landscape & pricing, then Igathered This model calculates project costs, such as capital outlays like hardware and
information about the landscape and pricing when client's system moves to CPC. The comparision of the software costs; labor costs for IT staff, consultants, and developers; training and
prices and other advantages of improved agility, time savings, mobility and productivity I accounted in that
benefit model. For pricing it was distributed under 3 heads: Capital Expenditure, Operational Expenditure, What do you mean by benefit model support costs; hardware and software maintenance fees; and vendor fees such
and Indirect Costs (loss due to downtime, time to market benefit, etc.) How did you arrive at monetary benefits from Agility, mobility and Productivity? as data communications.
How were you preparing it; How did you assess the To be model? Lay out the componenets for pricing and
Existing landscape, Price model & pricing, To be landscape, pricing and advantage of moving assessment in details.
Conceptualized and launched an SAP based performance management tool to enhance Capita group's
performance management system. The solution has been rolled out in 3 continents; saving more than GBP 2
MN per year. It also got catalogued as one of the offerings to Capita's clients Which three continents? WHy?
This is an employee performance tool which can be rolled out in your existing SAP system and you would not
need to pay for any licensing cost or yearly maintenence charge to any 3rd party. In addition being in SAP it
gets integrated to all other SAP modules seemlessly, therefore provides smooth operation and effortless
consistency. Along all the basic features it provides 360 performance review option. Additionally it sends
notification to apprasier and aprasiee for their actions. The review form comes in SAP inbox which can be
reflected in the enterprise portal, which even provide convinenece to the employees as they get all the
required applications at one place. Explain the tool; Why is this tool required? WHich pain areas did it address?
I was talking to my head of application services department and got to know the price we were paying to the
existing performance appraisal tool - Cornerstone.Based on my colleagues & personal experience I felt it was
too much and a SAP based tool can be created to replace this 3rd party tool. I worked on the idea and
presented it to the head of application services and the CIO; and got it approved. But it was in addition to
my regular job. I even brought 4 willing colleagues onboard for development. And then in around 6 months
time it was ready to be rolled out. we started with pilot projects and then by 2015 end it was rolled out to
many Capita Subsidiaries. and it is catalogued as one of the Capita ITES offereings. How did you conceptualize, developed and sold.
Current status of Tool
IBM
Elicited and analysed requirements from users and functional consultants; assessed feasibility and estimated
effort.
We used Bottom Up technique, there was an additional template for estimation. We needed to find out the
type, complexity, linkages & dependencies of the objects which were required to be developed. I estimated
upto 400 hrs of sub-project, while I was there in IBM. Technique/ Template Used
Executed Solutioning and Business Process Improvement initiatives for clients from 5 different sectors across
globe and got multiple appreciations from clients for Quality and Prompt deliverables.
What Sectors and Projects
Conducted trainings on major topics of SAP-ABAP & Workflow for SAP-ABAP & Workflow club IBM India Pvt.
Ltd., Pune. Mentored and supervised 12 new resources for their seamless coupling within the team.
Modules of SAP you have worked on.
Mentored and supervised new resources in the team for their seamless coupling within the team.
What was frequency and number of new members.
Key contribution towards development of SUET - SAP Upgrade Explorer Tool, which has been offered as a
Smarter Planet solution from IBM since 2008. Later in 2009 IBM won prestigious SAP Pinnacle Award for this
tool.
Explain the tool
Contribution
Co-ordinated development and roll-out of IBMs Rational Tool - Rational Portfolio Manager for Pune Delivery
centre. Highly appreciated by Senior Management for my contributions
Explain the tool
Contribution
Awarded under Key Employee recognition and Employee of the Quarter programs at Capita ITES, Pune
Delivery Centre level.
Promoted in consecutive years: Consultant to Senior Consultant, Senior Consultant to Lead Consultant and
rated as top performer for all 4 years in Capita – 2011-15. Submitted report : Utilization report, status report, Resource alocation report
Highly commended by Senior Management of Capita group for my role as an Employee Representative in
helping management to draft an all-inclusive Transport policy and revamp significant HR policies.
Have been awarded Certificate for Academic Excellence in Production Engineering - SVNIT, Surat Batch
2003-2007.

Devised and established biannual blood donation drives for Thalassemia Patients as part of Capita CSR
activities. Detail: name NGOs, their reqts etc
Was working with 2 Non Profit Organisations in last 2 years - Saath-Saath and Mitti Ke Rang. Detail
Convener Mindbend ‘06 (National Level Technical Festival of SVNIT, Surat). footfall, your plans and strategy
Coordinated Udghosh’06, (National level Symposium) under the banner of Institution of Engineers South
Gujarat Chapter. how was this diff from Mindbennd, strategy, lessons
Established a club- Nirvana at NIT, Surat, aimed at providing preliminary education to the underprivileged
children; wherein we also collaborated with Municipal corporation and government hospitals to organize
medical camps for Vaccination, Prenatal Check-up and Medical Awareness. Current status, decisions made, impact
Conflict management

Difficult client handling

Project problem resolution

Team member with difficult attitude

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