Shop ‘till You Drop

Shop ‘till You Drop

Introduction

Shopping is the process is the

process of browsing and / or
purchasing items in exchange for
money.

Money is the material we use to

purchase the things we want and
need. They are usually paper bills
or coins. Valuable things such as
gold and silver are also used to
acquire goods and services.

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 Shop ‘till You Drop
Introduction

Types of Shoppers
•Loyal Customers: They represent no more than 20% of the
customer base but make up more than 50% of the sales.
•Discount Customers: They shop the store frequently but make
their decisions based on the size of the markdowns.
•Impulse Customers: They do not have buying jewelry at the top
of their “To Do” list but come into the store on a whim. They will
purchase what seems good at the time.
•Need-Based Customers: They have a specific intention to buy a
particular type of jewelry.
•Wandering Customers: They have no specific need or desire in
mind when they come into the store. Rather, they want a sense of
experience and/or community.
What type of shopper are you?
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 Shop ‘till You Drop
Vocabulary
Identify the following pictures:
2 4

3
1

5 6 7

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 Shop ‘till You Drop
Vocabulary
Identify the following pictures:
8 9 10

11 12 13
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 Shop ‘till You Drop
Vocabulary
Identify the following pictures:
PEOPLE SHOPPING
A 1 2 3
B

4 5
6
D
C

9 10
8
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 Shop ‘till You Drop
Gap Fill Vocabulary Exercise

1. A shop that sells newspapers, cigarettes, drinks and snacks is a ____.

2. A shop that sells second hand clothes to raise money for a good cause is
a shop _____.
3. A shop that sells glasses, contact lenses and sunglasses is an _____.
4. A shop that sells wine, beer, vodka and whiskey for you to take home is
an licence _____.
5. A shop that sells medicine, toiletries and beauty products is a _____.
6. A shop that sells rolls, cakes, baguettes and pies is a _____.
7. A shop that lets you borrow DVDs is a video store _____.
8. A shop that cleans your clothes, suits and dresses without using water is
a cleaner _____.
9. A shop that sells you roses, lilies, tulips and other flowers is a _____.
10. A shop that lets you gamble on horse racing, football or the lottery is
a _____.
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 Shop ‘till You Drop
Vocabulary Exercise
Matching Exercise

1. Antique Shop 1. A shop that sells food from around the world.
2. Butcher 2. A shop where you can buy fish.
3. Beauty salon 3. A shop that sells medicine, cosmetics & beauty treatment
4. A shop that sells jewelry and watches.
4. Chemist
5. A very big shop that sells lots of different things.
5. Confectioner 6. A shop where you can buy novelties, joke items and
6. Deli (delicatessen) tricks.
7. Department Store 7. A place where you can wash your clothes and have things
8. Fishmonger dry cleaned.
9. Jeweller 8. A shop where you can buy alcoholic drinks like beer and
10. Laundrette wine,
11. Novelty Store 9. A shop that sells stationery and related things.
10. A shop that sells meat.
12. Off Licence
11. A shop where you can buy fruits and vegetables.
13. Stationer 12. A shop that sells sweets and chocolates.
14. Greengorcer 13. A shop that sells valuable old items and collectibles.
14. A Shop that offers beauty treatments.

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 Shop ‘till You Drop
Role Play
It's Saturday evening and Mrs. Smith has to return the T-shirt.
Mrs S: Excuse me, can you help me?
Shop Assistant: Yes of course, what can I do for you?
Mrs S: I bought this T-shirt for my son this afternoon, but it doesn't fit him, it's too small.
Shop Assistant: Do you want to change it or get a refund.
Mrs S: I'd like to change it for a larger size. Do you have these in large?
Shop Assistant: I'll just check. Let's see, yes we have large or extra large, which would
you prefer?
Mrs S: I think large will be fine, it's for my son.
Shop Assistant: That's fine, if it doesn't fit just bring it back again. If you take it to the
customer service desk, they'll sort it all out for you.
Mrs S: Thank you. Just as a matter of interest do you give refunds?
Shop Assistant: Yes, of course.You can bring any clothing items back up to three weeks
after purchase, but you must keep the receipt.
Mrs S: I see, thanks again.
Shop Assistant: You're welcome

Discuss the words in italics

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 Shop ‘till You Drop
Practice Dialogue
Complete the conversation with the sentences marked A - G below.

Jason: Hi, can I help you?

Sara: 1__________
2 __________ A. OK, what size are you?
Jason:
B. How do they feel?
Sara: 38 and a half or 39. It depends on the fit.
C. Here you are. Would you
Jason: Do you like these ones?
like to try them on?
Sara: I really like the style. But I don’t like the
D. That’s a bit expensive. Have
color. 3 _________
you got a cheaper pair?
Jason: One moment… 4_________
E. Do you have them in
Sara: Thanks.
5 _________ white?
Jason:
F. Yes, I’m looking for a pair of
Sara: Perfect! How much are they?
trainers.
Jason: £55.
6 _________ G. Can I try them on?
Sara:
Jason: What about these silver ones? They’re in the
sale.
Sara: Cool! 7 __________

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 Shop ‘till You Drop
Practice Dialogue
Demonstrate how you will ask for these information. Switch roles.

1. Asking for the meat section.

2. Asking for size.
3. Asking for a different color.
4. Asking for the nearest hardware store.
5. Asking for the opening / closing times.
6. Asking for the cost.
7. Asking for discount.
8. Asking for refund.
9. Asking for warranty.
10. Asking for mode of payment.
11. Returning a damaged good.
12. Asking for the manager.
13. Asking for the fitting room.

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 Shop ‘till You Drop
Match and Answer

Do you…..

2.
a. return goods?
b. bargain? 1.
c. use a shopping cart?
d. like to wait in line?
e. do online shopping?

3. 5.
4.

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 Shop ‘till You Drop
Match and Answer

Do you…..

a. buy secondhand goods?

b. buy discounted goods?
c. like to do window shopping?
d. try on clothes?
e. use the elevator? 6. 7.

8. 9. 10.

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 Shop ‘till You Drop
Reading Exercise

Listen and answer the questions after

Sara Smith, a Pasadena resident, went shopping. She is 30, and has lived at 3037
N. Foothill Street since 1992. Sara has been married to John for seven years. They have
two children; Bob is five years old and Nancy is three. Sara owns a 1995 four-door blue
Toyola. At 9 a.m., Sara got into her car and drove to Barget, a department store a mile
away.
Barget was having a holiday sale. Sara bought a four-slice toaster for $29.95
plus tax. The regular price was $39.95. She paid by check. On her way home, Sara stopped
at MilkPlus to buy a gallon of nonfat milk. The milk was $3.50. Sara got 50 cents back in
change.
Sara arrived home at 10 a.m. John and the kids were still sleeping. She woke
them up and then made a hot and nutritious breakfast for everyone.

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 Shop ‘till You Drop
Comprehension

True or False

1. Sara went to a department store.

2. She has lived at 3037 N. Foothill Street since 1982.
3. She is single.
4. She has children; two sons.
5. Sara owns a 1995 four-door blue Toyola.
6. She took a taxi to Barget.
7. Barget was having a weekend sale.
8. She paid for the toaster by check.
9. She received a 50 cent change.
10. When she got home, she prepared dinner for her family.

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 Shop ‘till You Drop
Discussion

1. How do you
get from floor
to floor?

Are you good at

shopping for gifts?

2. Why do we
read labels? 3. Why do we
try on clothes?

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 Shop ‘till You Drop
Discussion

5.Is it difficult
for you to
choose what
to buy? Why?

6. Do you mind the crowd when shopping?

7. What is your favorite department?

8. Do you go to sales?
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 Shop ‘till You Drop
Use It in a Sentence

Explain each and make sentences.

Example:
Her food budget wasn’t
enough to buy extra
canned goods.

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 Shop ‘till You Drop
Price Tags

Do you wait for Do you shop at

sales before buying discount
items? markets?

Do you enjoy Do you enjoy

shopping? Why window
or why not? shopping? Why or
why not?

Do you shop Do you buy

online? Why secondhand
or why not? items?

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 Shop ‘till You Drop
Discussion

What are some common complaints do you have in…..?

Restaurant Cleaners
Food Shops

Taxi
Doctors Landlords
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 Shop ‘till You Drop
Grammar Focus

DESCRIBING PROBLEMS AND COMPLAINTS

With past participles as adjectives

The jacket lining is torn.
The T-shirt is stained.
The vase is chipped.
The tabletop is damaged.
Her sunglasses are a little scratched.

With Nouns
It has a tear in it. / There’s a hole in it.
There is some stain on the side.
There is a chip in it.
The edges has some damage.
There are a few scratches on them.

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 Shop ‘till You Drop
Grammar Focus
Describe the problem with each thing.
3. 4.

1. The mug is …. 2.
7.

8.
6.
5.

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 Shop ‘till You Drop
Grammar Focus

Some participles (like 'bored' or 'boring') can be used as adjectives. These are
used in a slightly different way from normal adjectives. We usually use the past
participle (ending in -ed) to talk about how someone feels:

I was really bored during the flight (NOT: I was really boring during the flight).
She's interested in history (NOT: She's really interesting in history).
John's frightened of spiders (NOT: John's frightening of spiders).

We usually use the present participle (ending in -ing) to talk about the person,
thing, or situation which has caused the feeling:It was such a long, boring flight
(so I was bored).

I read a really interesting book about history (so I was interested).

Many people find spiders frightening (so they're frightened when they see spiders).

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 Shop ‘till You Drop
Grammar Focus
Choose the correct adjective:
1. My nephew was ______ by the clown.
a. Amused b. amusing
2. It's so ______! No matter how much I study I can't seem to remember this vocabulary.
a. Frustrated b. frustrating
3. This lesson is so ______.
a. Bored b. boring
4. I'm feeling ______, so I'm going to go home, eat some chocolate, and go to bed early
with a good book.
a. Depressed b. depressing
5. I thought her idea was absolutely _____.
a. Fascinated b. fascinating
6. This math problem is so ______! Can you help me?
a. Confused b. confusing
7. The teacher was really ______, so the lesson passed quickly.
a. Amused b. amusing
8. The journey was ______! Twelve hours by bus!
a. Exhausted b. exhausting
9. The plane began to move in a rather ______ way.
a. Alarmed b. alarming
10. He was ______ when he saw the spider.
a. Frightened b. frightening
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 Shop ‘till You Drop
Clothing Quiz
Give answers.

1. Four things you can wear on your legs.

2. Three things made out of leather.
3. Three things you can wear to keep you warm in winter.
4. What do people wear to protect their eyes from the sun?
5. Three things which you can wear on your head.
6. Something you wear to sleep in at night.
7. Five things which you can wear on your feet.
8. Men wear shirts and women wear ___________?
9. Where would you find a collar?
10. Two things you can wear to do sports in.
11. Something men can wear to a job interview.
12. Three things you can keep in a pocket.
13. Three types of make-up.

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 Shop ‘till You Drop
Quantifiers
Write the words under the correct picture.

a tin of a jar of a box of a carton of

a bar of a bunch of a loaf of a bottle of
a packet of

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 Shop ‘till You Drop
Speak Up
Are
thrift
stores
Are you a
popular
price
in your
conscious
country?
shopper?

Is it
important for
you to own What was the last
designer thing you bought for
clothes? Why yourself?
or why not? Where did you buy it?
Why did you buy it?

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 Shop ‘till You Drop
Useful Expressions

The new student in

our class was born
with a silver
spoon in his
mouth and has had
I paid an arm and a
an easy life.
leg for my car but I am
not very happy with it.

Lester felt like a

bull in a china
shop; reaching
for an orange, he
made several
elaborate In the evening they
pyramids of fruit loved to window-
tumble down. shop.
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 Shop ‘till You Drop
Useful Expressions

To buy a lemon.
To talk shop.
"That car he bought
To put all your eggs in "He is very
is a real lemon."
one basket boring, all he
"You shouldn't invest all does all day is
"The drinks are on me.“ talk shop.”
your money in Microsoft, it
"He was celebrating his
would be like putting all
birthday, so the drinks were
your eggs in one basket.”
on him.”
To shop around.
"To buy the farm.“ To shop till you drop. "I always shop
"He bought the farm last "She shopped till she around before I buy
week." dropped yesterday." something."

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 Shop ‘till You Drop
Tongue Twisters

Cheap ship trip.

The boot black bought the black boot back.
Please pay promptly.
They have left the thrift shop, and lost both their
theatre tickets and the
volume of valuable licenses and coupons for free
theatrical frills and thrills.

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 Shop ‘till You Drop
Minimal Pairs

V Bee Sip Zip Sip Ship

Van Ban Sink Zinc Sack Shack
Veil Bale Sap Zap Sign Shine
Vest Best Sue Zoo Soar Shore
Vat Bat Sew Show Sock Shock
Vet Bet Seat Sheet Suit Shoot
Vole Bowl Sour Shower Save Shave
Vow Bow Sell Shell Cell Shell

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The End