Chapters 1 3
Chapters 1 3
JUSTO, Kurtnick O.
DEMANA, Cheryl
An Undergraduate Research
of the
INTRODUCTION
The Robinsons Galleria South in San Pedro Laguna is a good attraction but the small
businesses in Landayan which is near to the Robinsons Galleria South will face a big problem.
Robinsons Galleria South served as the first mall in San Pedro Laguna, that’s why many people
in San Pedro are excited to visit it. In this research we will know the effect/s of Robinsons
Galleria South to the small businesses around Barangay Landayan. But first and foremost,
what is big business and smaller businesses? Based on the researchers at the SBA defined a
small business as a firm with less than 500 employees (SBA 2014). While according to Jones
and Rowley (2009) other descriptions of firm size categories include very large (more than
500 employees), Large (200 to 500 employees), medium (50 to 200) and micro (fewer than
10 employees). Having a Big business in an area of urban is a great thing but for the small
businesses that the urban area has, it is not the good thing.
Big business can kill or eliminate the small businesses in that area because bigger businesses
can occupy more costumers and may change the customers’ perception of buying that can
result on having a poor profit. The coverage of this study will be knowing what will be the
effect/s? What is the result of that effect/s to the daily life of the smaller businesses in
Landayan? Our target respondents will be the small business owners and their customers’
point of view. The purpose of this research is to know if there is really an effect of having a
big business near to the smaller business in Landayan and also give a feedback to the small
business in Landayan so that they can collect more data that can change their marketing
strategies to be able to compete and to survive their businesses. We will also try to know if
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that effect/s is good or bad and also if there is a business that is eliminated already. We will
also try to know what is their profit standing because through that we will be able to conclude
if there is a bad or a good effect if the sales is still the same or getting higher. The reason why
we want to conduct this research is that we want to know if Robinsons Galleria South indeed
Every Friday and Sunday the sidewalk of Landayan is full of vendors and small business that’s
results a crowded and causing traffic along the road because of the costumers are buying and
walking almost in the middle of the road that cause blockage along the road. It is also
sometimes called the “Landayan Mall” because of the lots of vendors and small businesses.
But when the Robinsons Galleria South established suddenly the crowded and a traffic place
before is now a wide road and crowded free place because people is now going to the
Robinsons Galleria South. A lot of people are going to Landayan because of the famous church
in Landayan. After the mass people is buying to the sidewalk vendors and small business
before but after the established of the Robinsons Galleria South the scenario became
different.
As a residence of Barangay Landayan, we are used to see many people in Landayan every
Fridays and Sundays. There are plenty of small businesses and vendors along the sidewalk of
Landayan. Even though there is a signage telling that “No vendors allowed” still many
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vendors are disobeying. Because it’s the main source of their family’s basic needs. Many
people are going to Landayan every Fridays and Sundays to visit the famous church in
Landayan. That is why you can see many small businesses in Landayan because they see that
traffic in vehicles and slow movement of the people. That is before Robinsons Galleria South
was established.
The establishment of Robinsons Galleria South was on July 19, 2019 and a lot of people get
excited are going to that mall. Few months after the opening of a Robinson Galleria South, it
was Friday while we are walking along Landayan, we noticed some changes in Landayan.
Since it was Friday, we are expecting huge number of people walking along Landayan. But
we are surprised to see that the crowded area in the past is not like before. Some changes
that we noticed is a wide road that it looks like it was just an ordinary day. Because of that
we think that the supposed to be people in Landayan is now on the Robinson Galleria South.
We came up to the idea of conducting a research in this situation. Because now a days some
people would go to the market place which can make them relax and a convenient one than
to a place which is so hot and so crowded. They are willing to spend too much to a product
As we observed and one of our assumptions is that there are some customers prefer
Robinsons Galleria South rather than smaller businesses in Landayan because big business
we can’t eliminate the fact that bigger businesses had broad range of demographics and
stabilized facilities but still smaller business can still compete with bigger businesses through
strategies.
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The purpose of this study is to evaluate the effect/s of Robinsons Galleria South to the small
business around Barangay. Landayan. Robinsons South Galleria is a big Business that is near
to the Barangay. Landayan
OBJECTIVES
To know the effects of Robinsons Galleria South to the small business in Barangay
Landayan
To identify whether Robinson's Galleria South affect small businesses in Landayan
negatively or in a positive way.
To answer our question, is having Robinson's Galleria South good for the small
businesses in Landayan or will it be a threat for them.
To know the income of small business in Landayan before and after the establishment
of Robinsons Galleria South.
To know the changes of small businesses in Landayan when Robinsons Galleria South
came.
To know the customers’ perception between the smaller businesses and Robinson
Galleria South.
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THEORETICAL FRAMEWORK
Strategic Conflict
(Carl Shapiro, 1989)
One competition-based theory of business strategy is strategic conflict. The strategic conflict
approach complements Porter's strategies in that it recognizes the ability a firm has to
manipulate its market environment, thus improving its competitive outlook. Utilizing a game
theoretic foundation, strategic conflict can help firms identify and pursue a preferred position
within their industry. As firms act, they also anticipate what action they believe their rivals
will take. Some of the potential strategic "moves" Shapiro highlights include investment in
physical capital, investment in intangible assets (e.g., R&D), strategic control of information
(impacting rival firms' beliefs about market conditions), horizontal mergers, product
Creating a successful new business is a tough job, especially when a new company has to
compete against large, well-established businesses. While small businesses and large
businesses might operate in the same market, they have significant differences that can have
a large effect on business operations. Small businesses not only differ in size from larger ones,
but tend have different legal structures, financing arrangements and market niches.
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A business's legal structure determines how the business is managed, taxed and whether
owners are liable for business debts. Many small companies start as sole proprietorships or
partnerships, which give a sole owner or a group of owners complete control over a company.
Owners of sole proprietorships and partnerships pay income taxes for business profit on their
personal income tax returns. They are also legally liable for business debts.
Large companies are often organized as corporations that pay taxes separately from the
owners. Large corporations have reporting responsibilities, such as SEC filings, that most small
businesses do not. Owners of corporations are shareholders who vote to appoint executive
Financing describes how a business raises money to fund operations and new projects. New
small businesses typically receive financing from the personal savings of owners, small
business loans from banks, and gifts or loans from friends and family members. Well-
established small businesses and medium-sized companies might be able to attract financing
from outside investors and money from venture capital firms. More recently, some firms have
turned to online funding campaigns at sites like Kickstarter in order to launch a new project
or an entire business. Large corporations can raise money by selling shares of stock to the
Another difference between small businesses and large companies is that small companies
often focus on a niche market, while larger companies tend to offer more products and
services to a wider variety of consumers. A small company with only a few employees might
be able to make enough money to survive by selling a single product or service in a very
specific market. As companies grow, they tend to branch out into new markets and offer new
Competitive dynamics theory helps explain the interaction and impact of firm actions and
competitor reactions in a given industry. Action can relate to any observable decision made
by a firm for the purpose of defending their current competitive position or attempting to
gain a new competitive position. Examples of actions may include making price changes,
The competitive dynamics model looks at both the firm initiating a competitive move as well
as the reacting rival firm. Several characteristics of the initiating firm's action are considered
by the competitor before formulating a response. First, the scope of the action is relevant. An
action that has an impact on multiple competitors is more potentially threatening than an
action that has an impact on only one competitor firm. Second, the type of action
reaction are also relative to the competitive dynamics, including the likelihood of a response
(if the attack is substantial, the likelihood is higher) as well as the frequency and timing of the
response.
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In this model the first one is the difference of Big business and small business, we put it first
because before you make the strategies is that you must know first your business differences
to others. While small businesses and large businesses might operate in the same market,
they have significant differences that can have a large effect on business operations. The
differences of small and large business are (business legal structure, financing of small and
large business, difference in niche market). The first one is business legal structure states that
business's legal structure determines how the business is managed, taxed and whether
owners are liable for business debts. Most of the small business is using sole partnership
which pay income taxes for business profit on their personal income tax returns. Large
business most organized and pay their taxes separate from owners and they have SEC filings
to pass that small business do not. The second one is financing of small and large businesses
states that well-established small businesses and medium-sized companies might be able to
attract financing from outside investors and money from venture capital firms while new
small businesses typically receive financing from the personal savings of owners, small
business loans from banks. Large business can raise their money by selling shares of stock to
the public and by selling corporate bonds. The last one is difference in marketing niche states
that small companies often focus on a niche market, while larger companies tend to offer
more products and services to a wider variety of consumers. Small business only focusing on
one group of people while the larger companies have a lot of products and also a lot of
The second part of our model is the strategic conflict which states that when the other firms
act, they foresee what response will their competitors would do. Some of the potential
intangible assets (e.g., R&D), strategic control of information (impacting rival firms' beliefs
networked industries), and strategic contracting. We put this into the second part so that
after you know the differences you would now know what strategic moves you would do for
you to also counter what will be the rivals or competitors thrown to you.
So, as we say in strategic that if you an act there will be also another act that will be thrown
and this is when the competitive dynamics theory comes. Competitive dynamics theory helps
explain the interaction and impact of firm actions and competitor reactions in a given
industry. So, there are 2 classifications of competitive dynamics theory it is the actions and
reactions. Action can relate to any observable decision made by a firm for the purpose of
defending their current competitive position while Reactions represent the corresponding
response taken by a rival firm. So also, in this theory there is a characteristic of the initiating
firm’s action before formulating a response which is the magnitude, scope, type. In magnitude
it only says how strong the action. In scope it only says that who are the businesses that is
involve in that attack. In type it only says that what is the type of action is it temporary or
strategic. Also, there is also attributes of responder’s reaction are likelihood, frequency and
timing. The longer time lag between actions and reactions, the initiator may get a greater
All of these theories say only one point it is the effects of competition because if there is
already an exchanging of actions of course if you lose/win there will be a big impact on your
business that can result a lot of effects whether it is good or bad. If you disregard our business
names in our title you would come to a title like this “The effects of competition between
CONCEPTUAL FRAMEWORK
On our model as, you can see it is the framework of how are we going to do or conduct our
research. First and foremost, in our inputs we have small businesses in Landayan, Business
Permit, Business name, Profits and sales and location. So, this just only saying that our source
of information must have those mentioned details above. First our business source of
information must be a small business in Landayan. We will not get our information to the
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small business that is not inside the Landayan and also not belong to the scope of our study.
Next is that the business source of information must have its business permit so that we can
say that it is legal and a real business and not just a vendor. Next our business source of
information is business name of course you cannot call it a business if it’s don’t have a name
because some people will just recognize you as a vendor and not a small business. We are not
looking for a vendor but we are looking for a small legit business. Profits and sales, we need
to know the profits and sales of our business source of information because in our objectives
one of our question is their profit standing before and after t6he establishment of Robinsons
Galleria South. In this data we can make a conclusion if there is an effect or none of have
Robinsons Galleria South. The last one in the input is the location of the small business of
course as we say in our scope and limitations are choices of vendors that we are going to
interview is from the crossing of Landayan to the boundary of Landayan or where the arc that
have a name of Landayan. This only means that our business source of information must be
placed within the crossing of Landayan to the boundary. We will not be going to take any
information or opinions of small business that is not located to the mentioned place above.
The second part of the input is there is the demographics of the consumer because different
ages of consumers also have different perspective to the small business and Robinsons
Galleria South. Example is young wants the modern way of buying which is going to malls so
that your clothes will look more beautiful than the old’s that is more practical when they are
Next of our model is the process which contains survey, data collection, data analysis, data
presentation. Our methodology or how we are going to get the information is by survey to
our business source of information’s of course before we jump to the process part we already
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found our businesses source of information’s and those businesses indeed passed our criteria
for them to be our object. So, after conducting the survey we are now going to collect the
data that we asked. After collecting those data, we were now going to analyze those collected
data know their similarities, difference, analyzing the answers of our respondents, knowing
their relationships. And the last part of the process is that the presentation of the data it is
where the findings or results is now ready and the answers of our respondents is now
compiled.
The last part of our framework is the output it is where the results is presented, have a
conclusion and a summary to the whole study. In the last part the main problem of our
questions is now have a concrete answer and also to our sub problems they now have their
concrete answers based on our collected data and the relationship on them.
HYPOTHESIS
Null hypothesis:
There is no effect of having Robinsons Galleria South to the small businesses of Barangay
Alternative hypothesis:
There is an effect of having a Robinsons Galleria South to the small businesses of Barangay
In research, the scope defines the problem or subject that a researcher plans
to study. Limitations are factors that the researcher encounters that inadvertently narrow
the scope of the study. When researching a topic, people often encounter limitations that
This study focuses on how bigger company affects the small businesses which is near
Robinsons Galleria South, small business can be found along the sidewalks near to the famous
church in Brgy. Landayan, San Pedro, Laguna. Our statistics will be based on our observation
and also by gathering information’s or data through interview to the people who can relate
with it or just simply the owners of the small businesses in Brgy. Landayan, Customers in
This study will not cover or tackle up non-related topics to competition to those businesses.
The other businesses that aren't positioned near Robinsons Galleria South are not included
to this scope of our research and also to those businesses that not inside the Brgy. Landayan
sidewalk. The study would be done through interview to those people as well as observation,
by this strategy we can able to identify the effect of having RBG near small businesses. We
were only going to interview 5 to 10 small businesses in Landayan. And those businesses must
have their own shop locations and also have their own business name.
The exact boundary of our choices of the small business is that from the crossing of Landayan
which is located to the right side of the church of the Landayan to the boundary of the
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Landayan. This means that small business that don’t have a business name, business permit
and not within the crossing of the Landayan to the boundary of Landayan will be excluded to
our choices of small businesses that we will interview or conduct a survey. We will only be
choosing 5 to 10 small businesses that we are going to conduct a survey. Even if you have a
business name, business permit, and inside of Landayan but you are not within the crossing
to the boundary of Landayan you will still be excluded. Because from the crossing to the
boundary of Landayan is the most place where people buy or should I say what we called “the
Landayan Mall”. Those 3 criteria’s must be passed so that we can say they are the small
The scope for consumer is that only buyers or consumers of small businesses and Robinsons
Galleria South will be our possible respondents. While the limitations for consumer is that a
buyer only of one of the two. For example, a buyer only of Robinsons Galleria south or a buyer
only of Small businesses in Barangay Landayan. Those kinds of consumer is not part of our
study.
the small businesses owners in Landayan is the main persons who will benefit in this. Because
they can make an assessment also to their business so that they will not be eliminated or
bankrupt. They can change their marketing strategies if they will find out the result of this
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research. They can make another way of approaching the costumers so that their business
this research can help them to change their marketing strategies also for them to prevent also
to elimination. At least in this research they will know what can be will happen to them also.
To future researchers of a study related to the effects of a big business to the small business
DEFINITION OF TERMS
Marketing strategies - A plan of action designed to promote and sell a product or service.
Evaluate - To judge or determine the significance, worth, or quality of; assess: to evaluate the
results of an experiment.
Costumers - A person or organization that buys goods or services from a store or business.
Profit - A financial gain, especially the difference between the amount earned and the amount
Rival – a person or thing competing with another for the same objective or for superiority in
Niche market – is the subset of the market on which a specific product is focused.
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Bureaucracy - a system of government in which most of the important decisions are made
CHAPTER 2
LOCAL STUDY
When it comes to the pros and cons of businesses, the question isn’t whether it’s better for
you to build a large-scale business or a smaller business, the question is how to leverage the
size of your company for maximum success. If you own a smaller company, it’s useless to talk
about the pros and cons of big businesses without understanding that the factors, which make
big businesses work or fail, are the real lessons you must learn. The advantage that large firms
have is that typically, they are more established and have greater access to funding. They also
enjoy more repeat business, which generates higher sales and more profits than smaller scale
companies. (Sampson Quain, 2018). The first advantage of Large businesses is that they are
more establish to the point that they can more get a higher profit.
According to Sampson Quain’s study (2018), it is stated that the size of big companies means
that they are often engaged in selling many different types of products and services, which
helps insulate them against unforeseen changes in the economy. For example, a big computer
company that also sells mobile phones, tablets, and MP3 players is better positioned to
survive when mobile phone sales begin to dip across the board. That’s because the company
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can rely on the sales of tablets and computers to offset revenue loss related to lower demand
for mobile phones. A small-scale computer company that only sells computers and
accessories is less likely to weather a severe dip in demand for its products. This is another
advantage of Large businesses because they are selling not only a one product but a lot of
Moreover, large companies also have the financial resources to invest in foreign markets. This
means that they can establish subsidiaries overseas and expand their market share without
having to rely on the domestic market to drive their growth prospects. As a result,
advantage of Large businesses is that they can negotiate to the international companies that
Here are some of the advantages of a large-scale business according to Sampson’s study
(2018):
In the digital age, “branding” has become the buzzword of every business, from startups to
multinational organizations. Branding is all about awareness, and one of the major
percentage of people aware of a company’s name and products. Large businesses often start
out as smaller organizations and build brand recognition through social media channels,
advertising, and providing a consistently good product or service. Stronger brand recognition
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can boost a big company’s customer base because consumers will think of these companies
Large business owners can also offer strong compensation packages when they make job
offers, which means higher salaries, more attractive bonuses, greater allowances benefits,
and other perks. This helps ensure that these businesses will draw from a more-talented pool
of candidates and that they will get their pick of the most qualified candidates for open
positions. On the other hand, smaller businesses tend to have more limited resources, which
means that they can’t offer the same kind of strong compensation package.
LOCAL LITERATURE
Bigger company had their marketing budgets, bulk purchasing power and they often found
focus on reaching a broad range of demographic. Bigger companies can occupy more people
than small firms. (Michelle Anne Y. Soliman and Zsarlene B. Chua, 2008). As Michelle and
Zsarlene stated is another advantage of big companies. The advantages of big firms from small
firms are knowledge transfer and sourcing of clients, while their disadvantage is too much
bureaucracy. Tristan Canare, Jamil Paolo Francisco, Nicholas Andrew Price Aim, Rigalino S.
Navarro Policy Center for Competitiveness. (2009). Large businesses may have a lot of
advantage but they also have a disadvantage just like what the researchers of Policy Center
for Competitiveness is that too much bureaucracy. One of the excessive bureaucracies is Red
tape is an idiom that refers to excessive regulation or rigid conformity to formal rules that is
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FOREIGN LITERATURE
Business competition is the process of companies and individuals competing in the same
industry or field. (Gregory Hamel, 2019). In our research our competing businesses is a large
or big business which is the Robinsons Galleria South while the other one is the small
businesses in Landayan. A small company with only a few employees might be able to make
enough money to survive by selling a single product or service in a very specific market. As
companies grow, they tend to branch out into new markets and offer new products and
services to increase sales and hire more employees. (Michelle Seidel, 2019). This citation only
means that if the employees of the small business is only few of course the owner will only
be paying few personnel also because a small business can’t handle a huge number of
employees cause if that happens the owner may be bankrupt. They can only raise their
While small businesses and large businesses might operate in the same market, they have
significant differences that can have a large effect on business operations. Small businesses
not only differ in size from larger ones, but tend have different legal structures, financing
arrangements and market niches (Gregory Hamel, 2019). This citation really helps us in our
research because yes, the Robinsons Galleria South and small businesses in Landayan may be
selling products to the same group of buyers but they have a lot of differences that is really
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affecting their productions. Especially their sizes because the costumers will go for a place
which is not crowded and attractive than a crowded and small place.
The large-scale business will tend to charge a higher rate of fees and charges compared with
that of small-scale businesses and the disadvantage of smaller firms is that you don’t have the
ability and huge access to international companies. (MD Kamrul Islam, 2014). Kamrul said
that a large business has a lot of chances to charge or conduct a higher rate of fees than a
smaller one. One of the disadvantages that Kamrul said is that small business does not have
any access to negotiate to international companies or business. With their innovation and
creativity, small business has the potential to reverse the house for any economy Monahan,
Shah, and Mattare (2011). With that they can get the attention of the crowd in that point
FOREIGN STUDIES
SBA’s study defines a small business as a firm with less than 500 employees, (2014).
It is also stated in Denise Leigh Gandy’s study (2014), that some strategies of small-scale
Knowing the seasonality only means that your product must be in the trends or in the season.
Example if you have a halo-halo shop of course this product is not appropriate in season of
winter or rainy days because this kind of food have an ice. If that is the climate of course
costumers will look for something hot. But when it is sunny days your product is on the season
cause costumers logically will look for a cold or iced food. The next one is hiring the
appropriate employees if you are hiring an employee that applicant should pass the
qualifications that you are looking for and they should know something about your product.
Don’t hire personnel which do not know anything at all to what you are selling.
In Cedric Salazar’s study he states that “Business competition is hard on small businesses due
to the global economy and global competition. This makes it even harder on small businesses
trying to make a profit within their trade or services. They have to face more and more businesses
and markets and have to worry about trying to beat out their competition. Large companies can
easily hire workers online or from other countries and pay the workers a much smaller wage or
salary compared to small businesses, who cannot easily access this labor market. Small
businesses regulate themselves according to their locations and what is within their range or scope
of employment.” Therefore, when the competition starts the small businesses have to face and
face a lot competition. And that can face the competitions is also facing risks such as elimination
of the businesses or low profits. He also added that “Most businesses are out there every day
worrying if they can survive another year, if they can turn losses into profits. Competition for these
businesses, particularly small businesses is one if not the most damaging hits to profits. There are
so many aspects of competition that can negatively affect any business and their goals.” Therefore,
he said that the effects of the competition to small businesses might be loss to their profits and
worst elimination.
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SYNTHESIS
The studies and related literature cited by the researchers have discussed about the
advantages and a disadvantage of a large business from a small firm. Which is the Greater
Brand Recognition, More Attractive Compensation Packages, they are more established and
have greater access to funding, selling many different types of products and services, have
the financial resources to invest in foreign markets. All of that is one of the reasons why the
bigger companies make them big and also the reasons why they are always step a head to the
small business. But they may have a lot of advantages they also have a disadvantage which is
the too much bureaucracy. One of the examples of excessive bureaucracy is the red tape
which is the complex procedures and rules that bureaucrats follow in completing their tasks.
Example of that is building your big business you have a lot of things to file before you start
the construction.
In Foreign Literature it talks more about the difference between small business and large
business and how small business makes money. There are a lot of differences between small
and large business as Gregory Hamel said it is that they are not only different in sizes but also
to their financing, different legal structure and also their market niches. But mostly you can
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see the difference in their sizes because it is as usual that big companies really have a great
space for their customers. Just like the Robinsons Galleria South it has a 4th floor and also it
can occupy a lot of people. Now to the how small business makes money they just only have
a few personnel or employee so that the owner will not be bankrupt just only paying for them.
Well as the researchers said they can raise their employees but only if the business itself is
also improving or growing. It is also stated in Denise Leigh Gandy’s study (2014), that some
the seasonality of a business and Hiring the appropriate employees. Knowing the seasonality
means that your product must be on the trend or in the season so that the probability of
costumers coming up to your business is higher. Hiring the appropriate employees means that
the employees you are hiring is good at your business and have a qualified. Also, in Foreign
Literature MD Kamrul Islam states that one of the disadvantages of small business is that they
can negotiate to the international companies. Which is true in real life and also to our
situation because they don’t have enough money not like to the Robinsons Galleria South
In Cedric Salazar’s study he states that when the competition starts the small businesses have
to face and face a lot competition. And that can face the competitions is also facing risks such as
elimination of the businesses or low profits. He also added that the effects of the competition to
CHAPTER 3
RESEARCH MTHODOLOGY
In this study our target population is the small business since it is one of our
variables. The total number of Small businesses that is establish in Barangay Landayan is 10-
20 businesses. With the use of Slovan’s formula we’re be able to know what is our sample
size. The formula gives us an answer of 3.33 or 3 samplings. Therefore, in small businesses
owner’s population, we are only having 3 samplings or sample size. Next population is the
per week and it is actually based on consumers perspective. Again, with the help of Slovan’s
formula we’re be able to know the sample size of the population of the consumer
respondents we are only having 4 samples or sample size. This study employed purposive
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sampling technique, specifically, the extreme (or deviant) cases which are useful because
they often provide significant insight into the phenomenon being studied. The main goal of
this sampling technique is to focus on the particular group of people who can provide
The researchers opted to use consumers and business owners around Baranggay Landayan
as the respondents of this study for their significance to the research being performed. The
opinions of small business owners around Baranggay Landayan are useful for this study
because they are the ones who can help the researchers in finding out the effects of
Robinsons Galleria South to their business, after all, they are the ones who are experiencing
it.
RESPONDENTS DESCRIPTIONS
The respondents for consumer are we considered all consumers in barangay Landayan
and we are only going to randomly conduct our survey to 4 respondents for consumers. All of
them must be a consumer of small business in barangay Landayan and Robinsons Galleria
South. Also, they are not going to Robinsons Galleria South for the airconditioned place but
The respondents to the small business owners must have their own business name,
business permit, and also their shop location that is must be in the crossing of the Barangay
Landayan up to the end point of the barangay Landayan which is the arc. We are going to
randomly get 3 small businesses in Barangay that passed our requirements for our criteria
and also give us the permission to know their profits for some months.
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RESEARCH INSTRUMENT
The research instrument that is used in this study is a survey questionnaire that is made by
the researchers. The researches based the questionnaires on some of our related literatures
and also to the researcher’s perspective. In this study there is 2 kinds of questionnaire for 2
of our sample respondents. The first questionnaire is for our 4 randomly chosen consumer
respondents. Which is the type of this questionnaire being a multiple choice. In this
questionnaire the consumer respondents only need to mark a check to the given boxes for
their answers.
The second questionnaire is for our 3 small businesses that have are criteria to be our
respondents. In this questionnaire its actually divided into 2 types which is a multiple choice
and an open question. There is actually 3 open questions and 3 multiple choices. The same
way to the consumer’s questionnaire the respondents marks a check to the given boxes for
their answers in the multiple-choice type. While provide an opinion to the open questions as
answers. There are actually 2 questions that is optional for the business questionnaire which
is a question that is we’re looking for a profit. It is actually to the respondents if they are going
The first thing that we are going to do before we conduct the survey is preparing the
questionnaires. When we are done preparing the questionnaires the researches will be
divided into 2 groups that will survey the consumers and also will survey the small businesses.
In that way we will be able to make our survey faster and easier. We are going to conduct our
survey when the mass to the church is done and also on Fridays or Sundays because it is where
we have a lot of choices to who will be our respondents. For the consumer survey
questionnaire, the researchers will randomly survey 4 consumer that is perfectly candidates
to answer our survey questionnaire. While for the small business owners survey
questionnaire, the researchers will survey 3 small business owners that have our criteria for
After conducting our survey, we will gather the data or information’s and then analyze the
data and make a list the possible effects of Robinsons Galleria South to the Small businesses
in Barangay Landayan. The gathered information is enough for us to make some conclusions
of our study.
The researchers will use different type of statistical treatment for the data which will help
the researchers to make a conclusion with the help of statistically analyzed data. With the
help of statistical treatments of data, the researchers will be able to make use of the data in
the right form. Raw data collection is only one aspect of any experiment; the organization of
San Pedro College of Business Administration
To know the effects of Robinsons Galleria south to the small businesses in Barangay
Landayan. to interpret the data effectively the researchers will be going to use descriptive
With the use of percentage to the multiple-choice type of questions. The formula will
be:
FORMULA:
P= R/T x 100
Where: P= Percentage
T= Total respondents
With the use of coding the categories we will be able to know the answers to the open
questions that is in the small business survey questionnaires easier and be more organized.