LevelOne FCS-1041 PTZ
LevelOne FCS-1041 PTZ
LevelOne FCS-1041 PTZ
FCS-1041
PTZ Network Camera, 802.3af PoE,
2-Megapixel, WDR, 10x
User Manual
Version 1.0
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Table of Contents
Overview ............................................................................................................... 3
Package Contents................................................................................................. 4
Connections .......................................................................................................... 5
Hardware description ..................................................................................... 5
Hardware Installation ............................................................................................ 7
Connect to the Network Camera ......................................................................... 10
Install the IP Finder program ........................................................................ 10
Bonjour program .......................................................................................... 17
C2.mylevel1.com (Free DDNS service) ....................................................... 18
Initial Access to the Network Camera ................................................................. 19
Primary user’s capability ..................................................................................... 20
Main Screen with Camera View ................................................................... 20
Client Setting ............................................................................................... 25
Definitions in Configuration ................................................................................. 27
System parameters ............................................................................................. 27
Security ............................................................................................................... 29
Network............................................................................................................... 31
Access list ........................................................................................................... 35
Audio and Video setting ...................................................................................... 38
Video record ....................................................................................................... 42
Stream ................................................................................................................ 44
Camera control ................................................................................................... 46
Application .......................................................................................................... 48
Storage ............................................................................................................... 51
Syslog ................................................................................................................. 52
Status and Parameters ....................................................................................... 53
Maintenance ....................................................................................................... 54
Appendix ............................................................................................................. 56
A. Troubleshooting & Frequently Asked Questions ...................................... 56
B. Technical specifications ........................................................................... 62
Default Settings
IP Address DHCP
Username root
Password
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Overview
Law in your country may prohibit the use of surveillance devices. The Network Camera
is not only a high-performance web-ready camera but also can be part of a flexible
surveillance system. It is the user’s responsibility to ensure that the operation of such
devices is legal before installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the list in
the "Package Contents" chapter. Take notice of the warnings in ―Quick installation guide‖
before the Network Camera is installed, then carefully read and follow the instructions in
the ―Installation‖ chapter to avoid damages due to faulty assembly and installation. This
also ensures the product is used properly as intended.
The Network Camera is accessible via the LAN or Internet connection. Connect your
Network Camera directly to a computer network or DSL modem, and with a standard
Web browser you get instant, on demand video streams. Within minutes you can set up
the Network Camera to capture a video sequence to a PC. Live video image can be
uploaded to a website for the world to see or made available only to select users on the
network.
The Network Camera is a network device and its use should be straightforward for those
who have basic network knowledge.
The Network Camera is designed for various applications including video sharing,
general security/surveillance, etc. The ―How to Use‖ chapter suggests ways to best
utilize the Network Camera and ensure proper operations.
Network Environment
LAN 10/100/1000M Ethernet
Monitoring System Recommended for Internet Explorer
System Hardware Basic requirements
· CPU: Intel® Celeron® Dual-Core @2.70GHz or above
· Memory Size: 2 GB or above Recommended
· VGA card resolution: 1024 x 768 or above
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Package Contents
If any of the above items are missing, please contact your dealer immediately.
Bracket
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Note: Using a power supply with a different voltage than the one included with the Network
Camera will cause damage and void the warranty for this product.
Connections
Hardware description
1. DC Power Jack
The DC power input jack is located on the rear of Network Camera’s. The input power is
12VDC. Note that supply the power to the Network Camera with standard power adapter
included in package. Otherwise, the improper power adapter may damage the unit and
result in danger.
2. LAN Socket
Beside the DC power Jack, the LAN socket is an RJ-45 connector for connections to
10Base-T or 100Base-TX Fast Ethernet cabling. Please use Category 5 ―straight
through‖ cable to connect the Network Camera to an Ethernet network switch or hub.
4. Microphone
The Network Camera’s has built-in an internal microphone. This microphone is also
hidden in the pinhole located on the head of camera.
5. Front LEDs
Red LED indicates power, red LED will turn on always after plug-in power.
Green LED indicates networking, green LED will blink every second after getting IP
address.
Upon powering up, two of front LEDs will become lighted then the camera will do
self-rotation. During the self-rotation, red LED will be on and the network camera is
standby for getting IP address.
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USB socket
General I/O
Terminal Block Microphone In
and Audio out
LAN Socket
DC power Jack
SD Card Slot
Zoom Module
Microphone
Front LEDs
Front LEDs
Factory default
reset button
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Hardware Installation
1. Attach the Network Camera with the included stand
Connect an Ethernet cable to the LAN socket located on the rear of Network Camera’s
and attach it to the network.
Ethernet
Cable Socket
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Connect the attached power adapter to the DC power jack of the Network Camera. Note:
Use the power adapter, 12VDC, included in the package and connect it to wall outlet for
AC power.
Power
Socket
Once you have installed the Network Camera well and powered on, the camera
will do self-rotation and then the red LED will turn on and green LED will flash
every second. It means that the system is booting
1: Power
2: Digital output
3. Digital input
4. Ground
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If you have external devices such as sensors and alarms make connection from
I/O terminal block.
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Click on ―Software Utility‖ item, after the window contents changed, click on ―Install IP
Finder‖ to run ―IP Finder‖ program.
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Search Camera
Click search Camera button, The program will search for all family network
devices on the same LAN. After searching, the main installer window will pop up.
Click on the MAC and model name which matches the product label on your
device to connect to the Network Camera via Internet Explorer.
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Setup Camera
Auto Install Wizard will be started and that it can auto guide through the
installation process. Press the “Next” button execute next process. For more
information, please refer to the Network section on page 37.
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Bonjour program
Safari browser supports Bonjour search program the will search for all family network
devices on the same LAN.
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User password: Default the password is last six number of the MAC. To change
―root‖ password at ―Security configuration‖ can change the user password, This
―User password‖ is entered in the c2.mylevel1.com Password.
Note: You must set the ports between your router and camera manually if the
registration is failed.
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2
3
Configuration functions:
“Client Settings” Clicking on this button links you to the client setting pages,
please check the following session for more details.
“Configuration” Please notes that only the administrator can access it.
“ Language” Click this button to choose a language for the user interface.
Language options are available in: English, traditional Chinese, Simplified Chinese,
Japanese, Spanish, Portuguese, French, German, Italiano.
Camera view:
On the top of image shows the connecting type of the Network Camera and the current
date/time.
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View capabilities:
1. Click this button to capture and save still images. The captured images will be
displayed in pop-up window. Right-click the image and choose Save Picture As to save it
in JPEG format.
2. The button selection lets you open a digital zoom, and to control the window to
enlarge a specified area in the camera view.
3. Click this button to switch to full screen mode. Press the ―Esc‖ key to switch back
to normal mode.
4. Click on this button freeze the video, and playing when you click again.
6. Use this function;you can record video in your PC by browser directly. The files
format will be in MP4. Note: Due to the UAC (User Access Control) function in Windows
Vista or Windows 7, the IE browser would need to be run under the ―Administrator‖
privilege.
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Client Setting
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NOTE:Protocol Options which allows choices on connection protocol between client and
server. There are three protocols choices to optimize your usage – UDP, TCP, HTTP.
The UDP protocol allows for more real-time audio and video streams. However, some
packets may be lost due to network burst traffic and images may be obscured.
The HTTP protocol allows for less packet loss and produces a more accurate video
display. The downside with this protocol is that the real-time effect is worse than that with
the UDP protocol.
The TCP guarantees the complete delivery of streaming data and thus provides better
video quality. However, the real-time effect is not as good as that of the UDP protocol.
If no special need is required, UDP protocol is recommended. Generally speaking, the
client choice will be in the order of UDP → HTTP. After the Network Camera is
connected successfully, ―Protocol Option‖ will indicate the selected protocol. The
selected protocol will be recorded in the user's PC and will be used for the next
connection. If the network environment is changed, or the user wants to let the web
browser to detect again, manually select the UDP and TCP protocol, save, and return
HOME to re-connect.
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Definitions in Configuration
Please note that only the Administrator can access the system configuration.
System parameters
Firmware version
1. “General Setting”
(1) “Host name”
The text displays the title on the top of the main page.
(2) “LED indicator”
Select turn on or turn off the led indicator.
2. “Time Setting”
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Security
Security setting
The administrator account name is ―root‖, which is permanent and can not be deleted.
If you want to add more accounts in the Manage User column, please set a password for
the ―root‖ account first. Network Camera can provide twenty accounts for your valuable
customers or friends.
1. “Change root password” Change the Administrator’s password by typing in the
new password identically in both text boxes. The typed entries will be displayed as
asterisks for security purposes. After pressing “finish”, the web browser will ask the
Administrator for the new password to access.
2. “Manage privilege” You can modify the manage privilege of operators or viewers.
Check or uncheck the item, then click finish to enable the settings.
3. “Manage user”
(1) “Add a new user” Administrators can add up to 20 user accounts.
(A) Input the new user’s name and password.
(B) Select the privilege level for the new user account. Click Finish to enable the
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setting.
(2) “Delete a user” Select an existing user name. Click Finish to enable the
setting.
(3) “Update a existing user” Select an existing user name. Administrators can
modify user’s password and privilege. Click Finish to enable the setting.
Access rights are sorted by user privilege (Administrator, Operator, and Viewer). Only
administrators can access the Configuration page. Operators cannot access the
Configuration page but can use the URL Commands to get and set the value of
parameters. Viewers access only the main page for live viewing.
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Network
Any changes made on this page will restart the system in order to validate the changes.
Make sure every field is entered correctly before clicking on “finish”
Network Setting
1. LAN
The default status is Get IP address automatically. This could be tedious to perform
software installation whenever the Network Camera starts. Therefore, once the network
is set, especially for the IP address should be entered correctly. Select Use fixed IP
address then the Network Camera will skip installation. The Network Camera will
automatically restart and operate normally after a power outage. You can run IP installer
to check the IP address assigned to the Network Camera if the IP address is forgotten,
or you can use the UPnP function provided by the Network Camera (MS Windows XP
provides UPnP function at My Network Place).
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2. PPPoE
If using the PPPoE interface, you should fill the following settings from ISP.
(1) “User name”: The login name of PPPoE account
(2) “Password”: The password of PPPoE account
(3) “Confirm password”: Input password again for confirmation
“Wireless mode” Click the down arrow to select one from options:
1. “Infrastructure” The Network Camera connects to the WLAN via an Access
Point. (The default setting)
(1) “TX rate” This field is for selecting the maximum transmission rate on the
network. The default setting is ―auto‖. It means the Network Camera will try to
connect to the other wireless device with highest transmitting rate.
(2) “Security” Select the data encrypt method
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2. “Ad-Hoc” Make the Network Camera connect directly to a host equipped with a
wireless adapter in a peer-to-peer environment.
(1) “Channel” Under infrastructure mode, the channel will be selected
automatically to match the channel setting for the selected Access Point. Under
Ad-Hoc mode, the channel must be manually set to the same channel for each
wireless adapter. The default channel setting depends on the installed region.
(2) “TX rate” This field is for selecting the maximum transmission rate on the
network. The default setting is ―auto‖. It means the Network Camera will try to
connect to the other wireless device with highest transmitting rate.
(3) “Security” Select the data encrypt method
- “None” Do not use data encrypt.
- “WEP” allows communication only with other devices, which are with
identical WEP settings.
(4) “Auth Mode” Choose one of the following modes, (Open is the default
setting).
- “Open” communicates the key across the network.
- “Shared” allows communication only with other devices, which are with
identical WEP settings.
(5) “Key length” The administrator can select the key length of 64 or 128 bits.
64bits is the default setting.
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(6) “Key format” Choosing one of the following formats. ―HEX‖ is the default
setting.
- “HEX” digits consist of the numbers 0~9 and the letters A-F.
- “ASCII” is a code for representing English letters as numbers from 0-127
except ―, <, > and space characters that are reserved.
(7) “Default key/Network Key” Enter a key in either hexadecimal or ASCII
format. When selecting different key length, acceptable input length is listed as
following:
64 bits key length: 10 Hex digits or 5 characters.
128 bites key length: 26 Hex digits or 13 characters.
Note: When 22(―), 3C(<) or 3E(>) are input in network key, the key format can’t be
changed to ASCII format.
DDNS Setting
1. “Enable DDNS” This option turns on the DDNS function.
2. “ip-discovery” In the Register column, fill in the Host name (xxxx. ip-discovery),
Email, Key, and Confirm Key, then click Register. After a host name has been
successfully created, a success message will be displayed in the DDNS Registration
Result column and messaging E-mail.
3. “3rd party DDNS” This is enable or disable 3rd party DDNS.
4. “Provider” The provider list contains hosts that provide DDNS services. Please
connect to the service provider’s website to make sure the service charges.
5. “Host Name” If the User wants to use DDNS service, this field must be filled.
Please input the hostname that is registered in the DDNS server.
6. “User name” The Username or E-mail field is necessary for logging in the DDNS
server or notify the User of the new IP address.
Note: when this field is input as ―User name‖, the following field must be input as
―Password‖.
7. “Password” Please input the password or key to get the DDNS service.
8. “Finish” Click on this button to save modify settings for the DDNS service.
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Access list
General Settings
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to Allowed/Denied list.
“Network” This rule allows the user to assign a network address and corresponding
subnet mask to the Allow/Deny List. The IP address is written in the CIDR format.
For example
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“Range” This rule allows the user to assign a range of IP addresses to the Allow/Deny
List. This rule is only applied to IPv4.
For example:
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General Setting
1. “Color mode” Select use color or monochrome video display.
2. “Video orientation” The orientation of video
(1) “Flip” Vertically rotate the video.
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Video Setting
1. “Contrast” Adjust the image contrast level, which ranges from -5 to +5. The default
value is set to 0.
2. “Brightness” Adjust the image brightness level, which ranges from -5 to +5. The
default value is set to 0.
3. “Saturation” Adjust the image saturation level, which ranges from -5 to +5. The
default value is set to 0.
4. “Sharpness” Adjust the image sharpness level, which ranges from -5 to +5. The
default value is set to 0.
5. “EV” Exposure value represent the expected target value of the luminance of
the weighting result of AE windows in the image and its tolerance as offset.
6. “Gain” In the slide bar of Gain, there are also two sliders, which represent the
limitations to control the maximum gain value and the minimum one, respectively.
Normally, the minimum value is to 1x for better quality.
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Exposure setting
Here it provides 3 mode: Auto, Backlight and Customized. Auto and
Backlight modes are 2 default settings for general purpose and backlight scene,
respectively.
Customized mode relates to the grid window above can be pointed on for
interesting areas. Within the mode Customized, 16*15 grids windows can be
chosen to match where/what you are interested in. Push down left-button of
mouse and drag to draw the grids for interesting areas, or push down right-button
of mouse and drag to clean the grids for insignificant areas.
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“Gain”
In the slide bar of Gain, there are also two sliders, which represent the limitations
to control the maximum gain value and the minimum one, respectively. Normally,
the minimum value is to 1x for better quality. It is not allowed if the maximum
slider and the minimum one are set to the same value without adjustable interval.
Besides, the noise will be increased if the actual gain is too large. When the max.
slider is dragged over sensor's max. gain, the slide bar will become deep blue to
represent it will apply Mozart 3s digital gain, which extend the max. gain for very
low light.
“Shutter Speed”
There are 2 fields, minimal and maximal time, for the range of Shutter Speed.
The precision of the parameter is 1/1000000 sec., but it is NOT actual precision
of the shutter speed of the sensor. The actual precision of the shutter speed
depends on each sensor’s specification. Here it will be rounded to approach
sensor’s effective exposure time. To avoid flickering or banding phenomenon
under fluorescent light, the actual shutter speed will be locked at 1/120, 1/60,
1/30 if Power Line Frequency is 60Hz, or 1/100, 1/50, 1/25 if Power Line
Frequency is 50Hz. The setting of Power Line Frequency is on the sub-tab Video
and Audio. The exposure may not be stable if the maximum value and the
minimum one are set to the same value without adjustable interval. Besides, the
frame rate will drop down if the actual shutter speed is too slow to meet expected
frame rate.
Noise reduction
Provides 2D and 3D features.
Audio Setting
1. “Mute” Audio mute.
2. “Microphone Select ” Internal microphone or external microphone select.
3. “Mic Volume” Adjust microphone volume, which ranges from 1 to 46.
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Video record
Schedule mode
(1) “Every day” Enable/Disable every day application.
(2) “Week day” Enable/Disable week day application.
(3)“Selected day” Enable/Disable selected day application.
Schedule information
(1) Enter the “Start time” and “Stop time” for day mode.
Note that the time format is [hh:mm] and is expressed in 24-hour clock time. By
default, the start and end time of day mode are set to 01:00:00 and 23:59:59.
(2)“Sun”/“Mon”/“Tue”/“Wed”/“Thu”/“Fri”/“Sat” Select the days of the
week to perform the application.
(3) ―Start day‖ and ―Start time‖ as the start timing the time. ―End day‖ and
―End time‖ as the end timing the time
(4) “Enable cyclic recording” The cyclic recording function is enabled, during the
transaction stage when a storage space is full and the incoming streaming data is about
to overwrite the previously saved videos.
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Record parameters
(1)Source: Select a stream for the recording source.
(2)Recording interval: Select the recording time interval.
(3)Prefix file name: You can setting the file name, and enable or disable to
add the date and time on file name.
Response mode There are three choices of server types available: NAS, SD Card,
and USB storage. Select the item to display the detailed configuration options.
(1)”NAS”
--“NAS server address” Enter IP address of the NAS server.
--“NAS shared directory” Enter the NAS shared directory path.
--“Workgroup” Enter the NAS workgroup parameter.
--“User account” Enter the login name of the NAS account.
--“User password” Enter the password of the NAS account.
Note: Video record with the Application must be set to the same shared directory
path. If you would like do detail recording settings or multi-channel recording, please
install bundled 64CH recording software in CD.
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Stream
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(2) “Video codec” The Network Camera supports three kind of video
compression mode: “H.264” or “MPEG4‖ or “MJPEG”. User can choose one of
these compression modes based on requirement or application
(3) “Video size” Click the down arrow to choose the quality of image
(4) “Connection type” User can select this button to choose the better video
& links quality. (Internet mode or Intranet mode)
(5) “Frame rate” This limits the maximal refresh frame rate per second. Set the
frame rate higher for a smoother video quality.
(6) “Intra frame period” Determine how often to plant an ―I frame‖. The shorter
the duration, the more likely you will get a better video quality, but at the cost of
higher network bandwidth consumption.
(7) “Video Quality type” Setting optimizes bandwidth utilization and video quality.
-- “Constant bit rate” User can adjust the video quality from 20 Kbps to 12
Mbps.
-- “Fixed quality” user can select from lowest quality to get best quality
according. The ―Quality‖ are selectable at the following rates: From 21 to 40.
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Camera control
Camera control
The pan and tilt functions can be controlled with these buttons. The “Left” button
controls the camera to the left; the “Right”, “Up”, and “Down” buttons control the
camera accordingly.
(1) “UL”, “UR”, “LL” and “LR” buttons control the camera to an oblique angle.
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Application
Schedule mode
(1) “Every day” Enable/Disable every day application.
(2) “Week day” Enable/Disable week day application.
(3) “Selected day” Enable/Disable selected day application.
Schedule information
(1) Enter the “Start time” and “Stop time” for day mode.
Note that the time format is [hh:mm] and is expressed in 24-hour clock time. By
default, the start and end time of day mode are set to 01:00:00 and 23:59:59.
(2) “Sun”/“Mon”/“Tue”/“Wed”/“Thu”/“Fri”/“Sat” Select the days of the
week to perform the application.
(3) ―Start day‖ and ―Start time‖ as the start timing the time. ―End day‖ and
―End time‖ as the end timing the time
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Trigger mode
(1) “Video motion detection” Enable/Disable video motion application
(2) “Periodically” This option allows the Network Camera to trigger
periodically for every other defined minute.
(3) “Digital input” This option allows the Network Camera to use an external
digital input device or sensor as a trigger source. Depending on your application,
there are many choices of digital input devices on the market which helps to
detect changes in temperature, vibration, sound, and light, etc.
parameters
(1) “Motion parameters”
Higher sensitivity and small threshold will allow easier motion detection.
(2) “Period parameters” This option allows the Network Camera to trigger
periodically for every other defined seconds. Up to 999 seconds are allowed.
(3) “Digital input parameters” Select the digital input type and set trigger time.
Media mode
There are three choices of media types available: “Snapshot”,” Generate digital
output signal”, ―Record (Motion Detection only)” and “System log”.
Response mode
There are five choices of server types available: Email, FTP, NAS, SD Card, and USB
storage. Select the item to display the detailed configuration options.
(1)“Email”
-- “Email security mode”: If your SMTP server requires a secure connection
(SSL or TLS), check This server requires a secure connection (SSL or TLS).
-- “Sender email” address: Enter the email address of the sender.
-- “Recipient email” address: Enter the email address of the recipient.
-- “Server address” Enter the domain name or IP address of the email
server.
--“User name” Enter the user name of the email account if necessary.
--“Password” Enter the password of the email account if necessary
--“Server port” The default mail server port is set to 25. You can also
manually set another port.
(2)”FTP”
-- “Server address” Enter the domain name or IP address of the FTP server.
-- “Server port” By default, the FTP server port is set to 21.
-- “User name” Enter the login name of the FTP account
-- “Password” Enter the password of the FTP account.
-- “FTP folder name” Enter the folder where the media file will be placed. If
the folder name does not exist, the Network Camera will create one on the FTP
server.
(3)”HTTP ”
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Note: Video record with the Application must be set to the same shared directory
path. If you would like do detail recording settings or multi-channel recording, please
install bundled 64CH recording software in CD.
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Storage
Manage the storage device (like SD card or USB flash disk).
2
3
Storage Status
Here show the storage device information.
File operation
Move the mouse over the file. Press the mouse right button that Right-click menu
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Syslog
The Network camera supports log the system messages on remote server.
The protocol is compliant to RFC 3164. If you have external Linux server with sys log
service, use ―-r‖ option to turn on the facility for receiving log from remote machine. Or
you can use some software on Windows that is compliant to RFC 3164. An example is
Kiwi Syslog Daemon. Visit http://www.kiwisyslog.com/kiwi-syslog-daemon-overview/.
Check “Setup‖ and ―Enable‖ then input the “IP address‖ and “port” number of the log
server to enable the remote log facility.
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In the “Current log”, it displays the current system log file. The content of the log
provides useful information about configuration and connection after system boot- up.
“finish” Click on this button to save modify settings.
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Maintenance
1. “Reboot system” The “Reboot” button will reboot the Network Camera. It’s useful
while the Network Camera got problem.
2. “Restore system” Click on ―Restore‖ button on the configuration page to restore
the factory default settings. Restore all settings to factory default except settings in
―Network type ‖ and ―Root Password‖. The system will restart and require the installer
program to set up the network again.
3. “Export/Import file”
-- Export setting backup file: Click to export all parameters for the device and
user-defined scripts.
-- Upload setting backup file: Click Browse… to upload a setting backup file. Please note
that the model and firmware version of the device should be the same as the setting
backup file. If you have set up a fixed IP or other special settings for your device, it is not
suggested to upload a settings backup file.
4. “Upgrade firmware” Select the firmware file and click upgrade button. Please be
aware that you should not turn off the power during updating the firmware and wait for
finish message.
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Note: When upgrade firmware please wait for 120~210 seconds, and then you
can connect to Network Camera again. The system will restart and require the
installer program to set up the network again.
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Appendix
A. Troubleshooting & Frequently Asked Questions
Q1: Status led does not light up.
A1: First, make sure that「Configuration>System>Turn off the LED indicator」is disabled.
If it is, check the item, and the led should light up. Second, if red led does not light up,
please check that the power adapter in the package is plugged correctly. And last, if
green led does not light up; please check that category 5 UTP cable is plugged correctly.
If the problem is still not solved, please contact your Sdealer for further help.
Q3: The Network Camera will be installed and work if a firewall exists on
the network?
A3: There are two way to set up the IP camera at Internet.
2. Connect camera RJ45 cable to IP router and the router is also connected to Internet.
3. Plug power cord to camera.
4. Go to camera Network page. Enable UPnP port forwarding
5. Check camera status, we can see the ports had been successfully opened!
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6.Type IP address:8080 at browser. Then you can see camera through Internet.
7.You can also type the ddns name at below label of camera on browser URL field. For
example, you may type ah00001.ip-discovery.com:8080.
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PS. Port 80 is HTTP Port, port 53 is stream port, port 554 is RTSP port. and port
443 is HTTPS port.
2.Go to camera Network page. Disable UPnP port forwarding function.
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3. Type IP address at browser. Then you can see camera through Internet.
4. You can also type the ddns name at below label of camera on browser URL field. For
example, you may type ah00001.ip-discovery.com.
Note: The firewall software at PC may block the transfer of network camera.
Please remove or stop the kind software.
Q4: How can I find the network camera in the local area network?
A4: By using the IP Finder2 program or using UPnP to find it.
Q5: IP Finder2 program cannot find Network Camera in the local area
network at first time?
A5: Make sure the subnet of network camera is same as your PC. If the local area
network supports DHCP, the camera is ―Get IP address automatically‖ in the ―Network‖
page default. If the local area network does not support DHCP, change your PC IP
address to ―192.168.0.xxx‖.
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of the flashing, the network camera begins to restore default value. You can also press
the button “Factory” in ―Maintenance‖ page to restore the default value.
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Q13: Cannot access the login page and other web pages of Network
Camera from Internet Explorer
A13:
• May be due to the network cable. Try correcting your network cable and configuration.
Test the network interface by connecting a local computer to the Network Camera via a
crossover cable.
• Make sure the Internet connection and setting is ok.
• Make sure enter the IP address of Internet Explorer is correct. If Network Camera has
a dynamic address, it may have changed since you last checked it.
• Network congestion may prevent the web page appearing quickly. Wait for a while.
The IP address and Subnet Mask of the PC and Network Camera must be in the same
class of the private IP address on the LAN.
• Make sure the http port used by the Network Camera, default=80, is forward to the
Network Camera’s private IP address.
• The port number assigned in your Network Camera might not be available via Internet.
Check your ISP for available port.
• The proxy server may prevent you from connecting directly to Network Camera, set up
not to use the proxy server.
• Confirm that Default Gateway address is correct.
• The router needs Port Forwarding feature. Refer to your router's manual for details.
• Packet Filtering of the router may prohibit access from an external network. Refer to
your router's manual for details.
• Access Network Camera from the Internet with the global IP address of the router and
port number of Network Camera.
• Some routers reject the global IP address to access Network Camera on the same
LAN. Access with the private IP address and correct port number of Network Camera.
• When you use DDNS, you need to set Default Gateway and DNS server address.
• If it’s not working after above procedure, reset Network Camera to default setting and
installed it again.
• Maybe the IP Address of the Network Camera is already being used by another device
or computer.
• If the problem is not solved, the Network Camera might be faulty. Contact your dealer
for further help.
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B. Technical specifications
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