Camara DCS 2100+
Camara DCS 2100+
Camara DCS 2100+
Manual
Version 2.20 Building Networks for People (04/01/04)
Contents
Contents of Package ....................................................................................... 3 Introduction ...................................................................................................... 4 Features and Benefits ..................................................................................... 4 Connections .................................................................................................... 6 Hardware Installation ....................................................................................... 8 Software Installation ........................................................................................ 9 Enabling UPnP for Windows XP/ME ............................................................. 13 Installing IP surveillance Software ................................................................. 17 Testing the DCS-2100+ ................................................................................. 21 Security ......................................................................................................... 22 Using and Configuring the DCS-2100+ with a NAT Router ........................... 23 Using the DCS-2100+ with an Internet Browser ........................................... 29 Record Snapshots to your FTP server ......................................................... 56 Using IP surveillance Software ...................................................................... 60 Installing IP surveillance Software ..................................................... 60 Launcher ........................................................................................... 65 Monitor Program ................................................................................ 68 Scheduling ......................................................................................... 93 Playback Program ........................................................................... 101 Firmware Upgrades .................................................................................... 116 Appendix ...................................................................................................... 119 Frequently Asked Questions ............................................................ 119 How to PING Your IP Address .......................................................... 122 Reset and Restore .......................................................................... 123 I/O Connector .................................................................................. 124 Adjusting the Camera Focus ........................................................... 128 Replacing the Lens .......................................................................... 129 Technical Specifications .................................................................. 130 Contacting Technical Support ..................................................................... 132 Time Zone Table .......................................................................................... 133 Warranty and Registration ........................................................................... 135
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Package Contents
D-Link DCS-2100+ Internet Camera Power Adapter Installation software and manual on CD Quick Installation Guide Camera Stand Category 5 Ethernet Cable 2 Antennas If any of the above items are missing, please contact your reseller.
Note: Using a power supply with a different voltage than the one included with the DCS-2100+ will cause damage and void the warranty for this product.
Introduction
The D-Link DCS-2100+ Wireless Internet Camera is a powerful surveillance system that connects wirelessly to your 802.11b network. The DCS-2100+ features enhanced 802.11b and connects wirelessly at up to 22 Mbps (Megabits per second). The DCS-2100+ differs from a conventional PC Camera because it is a standalone system with a built-in CPU and Web server, providing a low-cost solution capable of solving demanding security and home/office monitoring needs. The Internet Camera can be accessed remotely, and controlled, from any PC or notebook computer over the Internet from anywhere in the world. Simple installation procedures, along with the built-in Web-based interface offers easy integration to your network environments.
Note: Use of audio or video equipment for recording the image or voice of a person without their knowledge and consent is prohibited in certain states or jurisdictions. Nothing herein represents a warranty or representation that the D-Link product provided herein is suitable for the end-users intended use under the applicable laws of his or her state. D-Link disclaims any liability whatsoever for any end-user use of the D-Link product, which fails to comply with applicable state, local, or federal laws.
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Connections
Antenna Connectors
Antenna
Two antennas are included with the DCS-2100+. These are screwed onto the antenna connectors on the back panel to provide a connection with a wireless network.
Reset Button
Reset will be initiated when the reset button is pressed once and held until the Power LED flashes through its cycle twice. A Factory reset is initiated when the reset button is pressed continuously for 5 seconds or when the Power LED changes from green to red for 2 cycles. (For example you will see the LED turn to red twice, release the reset button when the LED turns red the second time). The Power LED will begin to flash indicating that the Internet Cameras settings are reverting back to the factory settings, then turn back to green.
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Connections (continued)
DC Power Connector
The DC power input connector is located on the DCS-2100+ Internet Cameras back panel and is labeled 12VDC with a single socket to supply power to the Internet Camera.
I/O Connector
The DCS-2100+ provides a terminal block with two pairs of connectors situated on the back panel. One pair is for input and the other is for output. The I/O connectors provide the physical interface to send and receive digital signals to a variety of external alarm devices. Please refer to the Appendix (P. 119) in this manual for detailed information.
Bottom Panel
Power LED
LED stands for Light-Emitting Diode. The Power LED is positioned to the right of the Internet Camera lens. As soon as the power adapter is connected to the Internet camera the power LED will flash red and green several times, the DCS-2100+ is conducting a self-test. Upon passing the self-test the LED will turn green to indicate a good connection to an Ethernet port or red to indicate no connection has been made.
Hardware Installation
Connect to a Network
If you are connecting the DCS-2100+ to a wired Ethernet network, connect an Ethernet cable to the network cable connector located on the Internet Cameras back panel and attach it to the network.
If you are connecting the DCS-2100+ to a 802.11b wireless Ethernet network, attach the two wireless antennas to the antenna connectors on the back panel of the DCS-2100+.
Software Installation
After you have successfully completed the hardware installation of the DCS-2100+ Internet Camera, it is necessary to install software to configure and operate the camera. The first step is to run the IP Installer program on the CD. IP Installer allows you to use the Internet Camera with your Internet browser. After the IP Installer software program is completed, you will have an operating and controllable Internet Camera. From your Internet Explorer Web browser you will be able to access the video and sound from the Internet camera. The camera has a built-in Web server. This Web server will allow the camera to access the Internet without being attached to a computer and permits users to view the video and audio remotely. However, it is necessary to install the IP surveillance software from the enclosed CD to create a truly powerful monitoring and surveillance system. The following section will detail the installation of the IP Installer and the IP surveillance software.
Click IP Installer
The opening IP Installer screen will appear and show a MAC address of the DCS2100+ and an IP Address (which may or may not be correct depending on what you have your DCS-2100+ connected to). If you have a DHCP* server on your network, there will be a valid IP Address displayed here, indicated by a Yes under the assigned column. *A DHCP server is a device that supplies IP Addresses to its clients that are on the same network.
IMPORTANT: A hardware reset of the Internet Camera may be required if the IP Installer cannot find the camera. To accomplish this reset, lightly insert a paper clip (or a similar sized tool) into the reset hole on the back of the camera (see page 6 for the location of the reset button.) The LED on the front of the camera will begin blinking red and green. When it stops the blinking cycle continue to hold in the reset button until a second cycle of blinking red and green lights indicates a second reset cycle has completed. This will take approximately 5-7 seconds.
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After you click on the Link button, IP Installer will automatically open your Internet browser to the IP Address of the DCS2100+, in this example it is: http://192.168.0.102. Your DCS-2100+ may have a different IP Address.
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Enter the administrative password. Click Save and then the X at the top right-hand corner of your browser to close the page.
You have now completed the Setup Wizard and are ready to use your camera! You can also continue to the section titled Installing IP surveillance Software (P. 17) to install the IP surveillance software before you begin to use the DCS-2100+.
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Click Ok
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Click Next
Click Finish
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Click DCS-2100+-102
The last three digits (102), represent the fourth octet of your Internet Cameras IP address (in this example, 198.168.0.102).
After you click on the DCS2100+-102 icon, your Internet browser will automatically be opened to the IP Address of the DCS-2100+, in this example it is: http://192.168.0.102. Your DCS-2100+ may have a different IP Address.
(Note: Screen shots are taken in Windows XP, similar screens will appear in Windows ME.)
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Click Next 17
Click Yes
Please read the Software Licensing Agreement and click Yes if you wish to accept the agreement. Click No to exit the installation.
Click Next
Click Next
Click Next
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Click Next
Click Finish
The window in the center of your browser is the camera image window. You should now see a video image and hear the audio over your computer speakers from the DCS-2100+. If you are having problems, please consult the FAQ section of this manual.
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Security
At this point it is highly recommended that you click on the Configuration button on the Home screen, and then the Tools tab to bring you to the Admin screen. Enter a password for security purposes.
To ensure the highest security and prevent unauthorized use of the Internet Camera, the Administrator has the exclusive privilege to access the System Administration settings to allow users entry and authorize privileges for all users. The Internet Camera supports multi-level password protection/access to the Internet Camera that can be restricted to defined users who have a User Name and User Password, which is assigned by the Administrator. The Administrator can release a public user name and password so that when remote users access the Internet Camera they will have the right to view the image transmitted by the Internet Camera. When the Internet Camera is used for the first time, it is highly recommended that the Administrator set the Administrators Password to constrain user access to the Internet Camera since the Default settings are Null String (no password). Once the Password is defined, only the Administrator has access to the management of the Internet Camera. This procedure should be done as soon as possible since the security features of the Internet Camera will not be enabled until the Administrator Password is defined.
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This is the IP Address assigned to your camera. Write it down for later use. 192.168.0.102 is only an example. You will probably have a different IP Address.
View the Internet Camera using your Internet Explorer Web browser Run your Internet Explorer Web browser. In the address bar, type in the IP Address that was assigned to the Internet Camera by the IP Installer program. The DCS-2100+ Home Page appears with a window displaying live video from the camera. You are able to view this screen from any PC running Internet Explorer on your LAN.
Click on the Configuration button on the left side of the display. Scroll to the bottom of the Network Configuration page to display the ports used by HTTP and Streaming audio and video.
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These are the port settings for your camera. They can be changed if needed.
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Note: Because a dynamic WAN IP can change from time to time depending on your ISP, you may want to obtain a Static IP address from your ISP. A Static IP address is a fixed IP address that will not change over time and will be more convenient for you to use to access your camera from a remote location. The Static IP Address will also allow you to access your camera attached to your router over the Internet Open Virtual Server Ports to Enable Remote Image Viewing The firewall security features built into the DI-614+ router prevent users from accessing the video from the DCS-2100+ over the Internet. The router connects to the Internet over a series of numbered ports. The ports normally used by the DCS-2100+ are blocked from access over the Internet. Therefore, these ports need to be made accessible over the Internet. This is accomplished using the Virtual Server function on the DI-614+ router. The Virtual Server ports used by the camera must be opened through the router for remote access to your camera. Virtual Server is accessed by clicking on the Advanced tab of the router screen.
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192.168.0.102
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If a window appears asking to install a Verisign certificate for authentication Click Yes. This allows the proprietary MPEG 4 video stream to be reconized by Internet Explorer.
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There are two buttons on the left side of the Home page: Connection Type and Configuration.
Click on the Connection Type button to change settings related to the connection.
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Click Configuration
There are 5 tabs across the top of the Configuration screen. From each tab, different elements of the DCS-2100+ can be configured. The Advanced tab is the default screen in Configuration and Network is the default screen under Advanced.
Any changes made to these settings will require the system to restart to validate. Make sure every field is correctly typed before clicking on Apply.
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General Settings
IP address Subnet mask Necessary for network identification. Used to determine if the destination is in the same subnet. The default value is 255.255.255.0. The router used to forward frames to destinations in a different subnet. Invalid router settings may cause the failure of transmissions to a different subnet. Primary domain name server that translates names to IP addresses. Secondary domain name server to backup the primary one.
Default router -
HTTP Settings
HTTP PortCan be set to other than the default port 80. When the administrator changes the HTTP port of the DCS-2100+ (which has an IP address of 192.168.0.100) from 80 to 8080, users must type http://192.168.0.100:8080 in the Web browser bar.
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In a low bandwidth network environment you can check this option to improve audio quality by sacrificing some real-time synchronization.
Wireless Mode-
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TX RatePreamble-
Data Encryption -
Shared Authentication - Allows communication only with other devices with identical WEP settings. Auto Key type Key Format Key Index Will automatically adjust to the Authentication mode of the wireless client. Select the key length, either 64, 128 or 256 bits. Select an ASCII or hexadecimal key format. You can create up to 4 different security keys.
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SMTP
SMTP (mail) server 1 SMTP account name 1 SMTP password 1 The domain name or IP address of external mail server. The user name used to log into your e-mail account. The password used to log into your e-mail account. (The password will appear as dots instead of entered characters.)
Recipient email address 1 - The e-mail address of recipients for snapshots or a system log file. Multiple recipients must be separated by a semicolon ; SMTP(mail) server 2 The domain name or IP address of a secondary mail server used only if the primary mail server is unreachable.
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Recipient email address 2 - The e-mail address of recipients for the secondary server. Return email address The return e-mail address to use if the snapshot or system log e-mail fails to send. (This address should be within the SMTP servers domain for authentication purposes.)
FTP Settings
Local FTP server port It can be other than default port 21. If you find that you want to change the port to a port number other than 21, you will need to specify the port when connecting to the FTP server. For example FTP://68.5.1.81:60 (if you are to use port 60 for your FTP server port) The domain name or IP address of the external FTP server. The following user settings must be correctly configured for remote access. Granted user name on the external FTP server. Granted password on the external FTP server. Granted folder on the external FTP server. The string must conform to the external FTP server. Some FTP servers cannot accept a preceding slash symbol before the path if there is no virtual path mapping. Refer to the instructions of the external FTP server for details. The folder privilege must be open for upload.
1st FTP user name 1st FTP password 1st FTP remote folder -
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2nd FTP server 2nd FTP user name 2nd FTP password 2nd FTP remote folder Secondary FTP passive Mode -
Invalid settings may cause the DCS-2100+ to not respond. Change the configuration settings only if necessary. Consult with your network administrator or your Internet Service Provider (ISP) if you do not have the necessary information. If you cannot connect to the camera, refer to page 153 for camera reset and restore factory settings procedures.
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UPnP
UPnP is short for Universal Plug and Play, which is a networking architecture that provides compatibility among networking equipment, software, and peripherals. The DCS-2100+ is a UPnP enabled internet camera. If your operating system is UPnP enabled, the device will be easier to configure. If you do not want to use the UPnP functionality, it can be disabled by unselecting the Enable UPnP check box. Click Apply to make changes effective
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Click Video
Text on video -
Text will be displayed in the black bar above the video window with the timestamp. The timestamp is captured from the date and time of the DCS-2100+ and is maintained by a built-in real-time clock. Select the option for color or monochrome video display. Three options exist for two sizes of video display: Normal is the default video display mode. Half is a quarter size of Normal. Half x 2 has the same video size as Normal but image quality is reduced and it consumes less network bandwidth.
Color -
Size -
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Flip Mirror -
White balance -
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Click the Image Setting button from the Configuration screen to access additional settings that affect how the video image appears.
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From this screen you can fine tune the video image. Image Brightness, Contrast, Saturation and Hue are all adjusted in the same manner. For each video compensation you can set from among eleven levels ranged from -5 to +5. The default setting is zero for each adjustment. to fine-tune the image and see what affect the setting You may press will have on the image. When the image is acceptable, press to store the image settings, or to recall the original settings. If settings are changed without saving, they will be used until the next system start-up.
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Save -
To display motion detection, a graphic bar will rise or fall depending on the image variation.
A green bar means the image variation is under the monitoring level, and no motion detection alert is triggered. A red bar means the image variation is over the monitoring level and a motion detected alert is triggered. When the bar goes red, the window that the motion is detected in will also be outlined in red (note: remember that you can have up to 3 windows selected for motion detection). You can return to the DCS-2100+ Home Page and the monitored window will not be visible, but the red frame will show on the home page when motion is detected.
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The DCS-2100+ is manufactured without any passwords by default. This allows the ability to access the DCS-2100+ (including the Configuration) by anyone as long as the IP address is known. It is recommended that you enter a password if the DCS-2100+ is intended to be accessed by others. Type a password in the New Password field to enable protection, and then confirm the password in Confirm Password field. This password is used to identify the administrator. You can add accounts with User name and User Password for other users in the Add user section. You can provide up to twenty accounts for other users / visitors. Each account identifies the access right. This allows multiple visitors to share the same account of different levels. An option to Permit to access DI/DO (Digital In/Digital Out) is provided for each account. Some users may need to be prohibited from controlling your attached security devices.
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Click System
Host name -
The text will display as the title of the window within the Windows operating system. This name will also display on the log-in screen (once a password has been set). Check this option to shut off the LED next to the lens. This will prevent anyone from observing the operation of the Internet Camera.
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NTP server -
Time zone -
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Snapshots stop at -
All the time except for the above schedule If you do not wish to set a schedule, this box must be checked.
Event operation:
Delay second(s) before detecting next event Take snapshots at second(s) after event Sets the time delay before restarting to check the trigger condition when the current condition is triggered. After a snapshot is taken because of a trigger, another snapshot will be taken after the configured time in seconds. There are 4 conditions related to the digital input and three windows for motion detection. There can be multiple selections. Select the appropriate digital input condition according to the characteristics of the external device. High or low indicate external voltage input for level trigger, while rising or falling is for edge triggers. There are three windows shown for the names you defined for motion detection. Undefined will show instead of the window title if motion detection is not setup yet. An active, named motion window must be checked for motion detection to be possible. Check and save this option to reset the external device at the digital output back to the original state.
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Trigger condition -
Reset output -
Sequential operation
Snapshot every second(s) The camera will send snapshots at the specified interval to the external server according to the chosen method. Remember this operation is dependent to the weekly schedule.
Send snapshots by email - Any upload action specified in the options above will use the method chosen here. The captured snapshot named video.jpg will be attached in the email with subject Periodic snapshots. Send snapshots by FTP The captured snapshots will upload to the external FTP server with the file name depending on the next option.
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Click Default
Click Apply on this screen to restore factory default settings. This means any changes made will be lost and the system will be reset to the initial status when shipped from the factory. After confirmation, the system will restart and require the IP Installer software program to locate the IP address of the DCS-2100+.
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The Device Info screen lists the following important settings that are currently set for the DCS-2100+ Firmware Version number Mac address IP address Subnet Mask Default router address Primary DNS address Secondary DNS address
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Click Log
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Back Door
In this window, follow the steps below to ensure that motion detection is correctly enabled: Check Enable motion detection. Click on New to have a new window to monitor video. Enter in a window name. Tune the Sensitivity and Percentage according to the local. environment. 5 Click on save to enable the activity display.
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123.123.123.1 John Smith Snapshot
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In this window, enter the settings for the FTP server you wish to record to. Optionally, you can enter settings for a secondary backup FTP server. 1 Local FTP server port- The Default port is 21. To connect to an FTP sever, it is recommended that you do not change the port number unless your camera is behind a router. If your camera is behind a router, you can assign any port number to this field, but you must enable port fowarding on the router. Please refer to your router manual for more information on port forwarding. 2 1st FTP serverIf you are going to upload snapshots to an FTP server, you will need to fill in the Domain name or IP address of your external FTP server such as ftp://dlink.com or ftp://123.123.123.1. (The server name and IP address will vary depending on the user.) The following user settings must be correctly configured for remote access.
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5 1st FTP remote folder- Specify the destination folder in the external FTP server (ex. snapshot). 6 Primary FTP passive modePassive mode will allow access to an external FTP server if your camera is behind a router protected by a firewall. Specify the Domain name or IP address of your second external FTP server. This field is optional if you have already filled in the information for the first FTP server. Specify the user name to access your backup FTP server. Specify the user password to your backup FTP server. Specify the destination folder on your external backup FTP server. Passive mode will allow access to a second external FTP server if your camera is behind a router protected by a firewall.
For detailed information about each setting, please refer to Configuration > Adanced > Mail & FTP in the section titled Using the DCS-2100+ With an Internet Browser. Click the apply button when finished.
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Click Applications
In this window, follow the steps below to set the application settings for snapshots to be recorded to an FTP site: Select the weekdays you would like to record and enter the Snapshots begin time and Snapshots end time for the weekly schedule, or select All the time except for the above schedule if you want to enable full time snapshot recording. Check Event operation. Set the delay before detecting next event to avoid continuous false alarms following the original event. Set the delay to take snapshots after event to capture the direction of the moving object. Check the window name (in this case Back Door). Check Upload snapshots while motion detected. Click Send snapshots by FTP and check FTP put snapshots with date and time suffix Click the Apply button to save the settings.
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Click the apply button when finished. You are now able to record snapshots to your FTP server when motion detection is triggered.
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Software Installation
Put the installation disk into your CD-ROM, and it will run automatically. If it does not, open My Computer and double click on the CD-ROM icon. Then the installation menu will appear. Click Install Software. The following window will appear
Click IP surveillance
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Click Next
The License Agreement window below will appear. Please read the following license agreement carefully. Click Yes to accept this agreement and proceed with the installation.
Click Yes
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Click Next
You must setup the administrators password in order to proceed. Input and confirm your password in the window shown in below. Click Next to continue.
Click Next
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Click Next
Select a program folder to install the application software and then click Next, which is shown in the figure below.
Click Next
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Click Next
Click Finish, in the window shown below, to finish installation. The program is now installed on your computer.
Click Finish
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The input area of the dialog will be grayed (disabled) for 60 seconds after 3 consecutive failures.
User Interface
Below is the user interface for launcher:
The main user interface for Launcher is an icon on system tray, and the popup menu appears when the user clicks on the icon. The menu items are listed below: Lock Launcher When this item is selected, Launcher will enter lock mode. In lock mode, whenever users want to invoke the menu, a dialog asking for ID and password will appear. The interface for this dialog is covered in previous the section.
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Autorun at Startup Users can select whether or not to autorun Launcher when Window boots up. Monitor Starts up the Monitor program. If the Monitor program is already running, clicking this button will re-open the Monitor window. Playback Starts up the Playback program. If the Playback program is already running, clicking this button will re-open the Playback window. Logout Logs out user from IP surveillance. After logging out, if the user wants to return to the menu, and clicks the Launcher icon, the authentication box will appear prompting for username and password again. Exit Exits Launcher. If users choose this option, Launcher will show a message box prompting to confirm if users really want to exit, and warn users that exiting Launcher will also close Monitor and Playback.
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Special Features:
The digital surveillance system supports not only the features listed above, but also the following features, which make the system more powerful and convenient. Simultaneous real-time monitoring and recording audio and video High quality video up to full screen display High compression ratio Maximum of 16 cameras with different monitor layouts Auto alarm in multiple modes Account-password protection Multiple recording modes: Event-driven, Scheduled, and manual recording for each camera. Just-in-time snapshot Motion detection with 3 alert windows for each camera
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Video Area
Display Frame
Logging In
You need to login the first time when you start the Launcher. The authentication window is shown below. If you do not have an account, the monitor tool will not execute. You must log in as admin (administrator) to use this application. Enter the password for the administrator.
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In the Monitor program, the admin has the right to access the DCS-2100+ Network Camera through this application software and change the local settings as well. But the admin password for the software is not the same as the admin password for the Internet camera. You can change the settings of each selected Internet camera from the Monitor program only if you have the admin password for the Internet camera. If you have the admin privilege, you have the right to do the following tasks: Run the configuration tool Change the recording schedule Change the local settings Again, if you need to change the settings of the DCS-2100+, you must have the administrators password for the camera itself.
Camera Configurations
When you log in for the first time, you should configure this application software to connect the DCS-2100+ in Configuration Menu \ Camera Configurations, shown in the figure below. You will need the admin (administrator) password of the camera in order to run the configuration.
Once you click Configuration Menu\Camera Configurations for setting each camera, all recording processes will be stopped indicated by a warning window popped up in advance to keep you informed.
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Setup Page
Camera Selections
Click Ok
Once added, you will see the IP address of the camera and also the port that is opened on the camera (port 80 in this example).
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History Clicking the History button will popup a historical camera list, which lists the latest 16 cameras you inserted into the camera list. 16 is the default number; you can change the number of the latest installed cameras you want to keep in the registry. Clicking on one camera in the history list will insert the camera into the camera list. The historical camera list is shown below.
Recording Settings
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Move the mouse to your new selected location and release the mouse button. Then Video 1 will be moved (to the 12th row in this example).
Once you click the Save button in the left-bottom corner of this window, the changes for all camera configurations will be saved and will be applied immediately to the IP surveillance system.
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You can activate the global settings window from Configuration Menu > Global Settings... shown above. All recording processes will be stopped when activating the global settings window, indicated by a warning window popped up in advance to keep you informed.
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Snapshot directory The directory for storing snapshots in *.bmp format from video channels of the monitor tool and playback programs, which is shown on page 75. Recording directory The directory for storing the recorded video data from video channels. Scheduler directory The directory for storing the default and user-customized schedules for the scheduled recording of each channel. Record (Drive) Diskspace Usage Settings: Cycle Recording When you turn this setting on, the video database system of this application software will overwrite the oldest data if the specified path has become full. That means it will record video data in a loop. If this setting is unchecked, a warning message will pop up when it is approaching the storage space limit. All recording will stop when the limit of the hard disk usage is reached. Reserved space Indicate the size of the hard disk that will be reserved for other Windows applications. The remainder of the hard disk space will be available for recording. The more space you have reserved, the less there will be available for your camera(s) to record to. As you move the bar to the right, more space will be available for your camera(s) and conversely, less space will be available for your other applications. If the recording data exceeds this limitation, the new video data will replace the oldest data (on a First In First Out (FIFO) basis) when Cycle Recording has been checked. Alert Sound You can load a custom *.wav file for the sound of alert triggering. You can also select from the sound files in Windows.
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NOTE: You need to select the input signal format according to the camera type or CCD module type that is connected to the DCS-2100+.
Display Options: In the video displaying frame of each channel, there are two status bars. The upper bar contains Camera location and time of the remote site. The lower bar contains Connection time and Recording time. All of them, shown in the figure below, can be enabled or disabled here individually for the status indication. Apply to full screen mode can also be turned on here. Once it has been checked, the status bar in each channel showing date, location, connection, and recording time will be shown in both display frame mode and full screen mode. Location (channel number + Text on Video) Remote Time
0 day 00:01
Using Backup Settings in the global settings window, you can backup recorded data from selected cameras to a specified location. Directory This is the directory where backup data will be saved. You can select the location by clicking on the folder icon. Size You can set the size limit of the data that will be backed up. The default size limit is 10MB. The maximum value for this setting depends on the amount of Free Space available on your hard drive. This value can be found under the Record Disk space Usage Settings section of the global settings window. Backup Location Select Select the locations to backup by clicking the checkbox next to the location/camera name. To delete a location, select the location and click the Delete button to the right of the Backup Location Select window. After you have set your backup settings in the global settings window, you can backup recorded data by clicking Backup in the Configuration Menu, as seen below:
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Trashcan
If you do not want to monitor one video, you can drag and drop the video (in the video area) to the trashcan in the common control area of the monitor program. The following section will demonstrate the procedures for drag and drop stepby-step.
Display window
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Video 1
Window B
Step 3: Release the left mouse button while on top of a display window. In each display layout, only one window can be assigned to a camera. Also, each camera must have its own separate window when displayed. Once the video is in a display window, it can be dragged and dropped to other windows. If you drag one cameras video to a window that already has its own cameras video, the two cameras will trade display windows. Dragging and dropping is a very convenient way to manipulate the video channels in the IP surveillance Software.
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Video shown
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Move the mouse cursor here, and then release the left mouse button.
The Layout There are six different layouts available, as shown below, for the display windows in the monitor program. You can select one of them by clicking on a layout icon. In each layout, you can drag and drop the channel number to any display window in the video area. Following the procedures described in the section titled Show the video of a specified channel, you can add the video channesl to display windows within the selected layout in the video area one by one. You can also exchange the video between different display windows by dragging and dropping.
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When you choose the one-channel layout or four-channel layout, the Page up and Page down buttons will be shown in the left-bottom corner of the video area. You can use these two buttons to switch the pages, as shown in the figure below.
PT
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Back
PT
Alert Message
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DI/DO Control
Clicking on the DI/DO button shown below, you can switch to the DI/DO controls. The color of the channel number indicates the status of the cameras DI (Digital Input). You can click the Switch button to change the HI/LOW state of the DO (Digital Output). With these features, you can monitor the remote sensor input from DI and also trigger the camera by DO switch.
PT
No connection
When the color of a DI/DO channel number is gray, that means the video channel has not yet been connected to a camera.
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If you have checked the box Enable Motion Detect or Enable Digital Input on the Camera Configurations > Alert Settings screen, the alert message will show in the window shown above. Once the alert, caused by motion detection or a digital input level change is triggered, the alert message will be shown in this window. If there are more events than this window can display, a scroll bar will appear. The message format is described as follows: time=>alert type #channel number(win1,win2",win3") For example, the message PM 02:41:00=>MO #1(0,1,1) means that this is a motion detection alert occurring at 02:41:00 PM in Motion Window 2 and Motion Window 3, for camera #1. If the message PM 02:41:56=>DI #1 is listed, that means there is an alert triggered by the DI, for camera #1, at 02:41:56 PM .
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Miscellaneous Functions
Full Screen Quit Minimize Stop Alert Sound Configuration Menu
This section will describe some other miscellaneous functions of the icons shown above. These functions are:
Quit By clicking this button, IP surveillance will be closed with the latest settings saved. Minimize Minimize the Monitor program.
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Full Screen With this function, you can enlarge the selected video channel to a full-screen display. Pres the ESC key on the keyboard or double click the mouse on the screen to return to a regular display.
Stop Alert Sound If an alert is triggered, the alert sound will start to play. After being informed of the situation, you can press this button to stop the alert sound. It will also switch the I\O Control to the Alert Message receiver, so that the alert messages can be reviewed.
Configuration Menu The menu includes Camera Configuration, Global Settings, Scheduler, and About options.
This section will describe the common control functions, shown above, which are depicted by the small icons. These functions only apply to the currrently selected channel. These functions are:
Record By clicking on this button, you can manually record video from the selected channel. Stop After video recording has been activated, this button allows you to manually stop recording the selected video channel.
Snapshot This button will take a snapshot of the selected video channel and then save the picture as a bitmap file to the hard disk. You can set the directory for storing these bitmap files at the Configuration menu > Global Settings screen. Please refer to the section titled Global Settings for more details. Printer Click on the printer icon to print the current image to your default printer.
Trashcan You can drag and drop the video channel to the Trashcan to close the video connection with the DCS-2100+.
Status Bar
Local time Software name
Login time
Software version
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Friendly graphic user interface for schedule editing Flexible schedule scheme suitable for all applications Individual schedule for each video channel Supports up to 9 preset schedule schemes for each video channel Automatic period recording
Schedule Tool
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Part 1
Part 2
Part 3
Part 4
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Part 1 The first part of the scheduler is the video channel selection area. It provides the IP addresses and location information of the connected video channels for the users reference. You can select a video channel in this area and create a schedule for it. Part 2 The second part is the Primary schedule settings. It consists of the day time-line, week time-line, begin time selector, end time selector, and event mode settings. Part 3 The third part is the Secondary schedule, which consists of event mode settings. Part 4 The fourth part contains the operation buttons for the user to manipulate the edited schedule of the selected video channel. The scheduler can be closed from here.
Video channel
IP address 95
Location
Primary Schedule
Schedule with Time Lines
There are two different time-lines: hour unit time-line and week unit time-line. You can make your own schedule by plotting markers in all time-lines. These two time lines are associated with each other. That is, if you make changes in one time-line, the corresponding changes will be applied with scale to the other three time-lines in the same schedule. Before you begin, make sure that you select Once (P. 94) if you want to choose the days to record on.
Week Time-Line
In the figure below, Week time-line is displayed. It includes the time-line, schedule information, and the selected day in the week.
Selected Day
Click
The corresponding changes for the markers on the week time-line will be automatically added to the hour time-lines, which is shown above. You can also mark and unmark the plotted bar by clicking and dragging with the left and the right mouse button.
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Scheduling (continued)
Hour Time-Line
Date picker
Hour picker
Minute picker
There are three controlling units in both Begin Time and End Time selectors shown above. The first unit of these two selectors is the date picker. You can select day with it to set the beginning time and the ending time for the recording interval. The second and third units are the hour picker and the minute picker. You can change the hour and minute settings for the beginning and ending time with them. NOTE: The time set in Begin time must be earlier than that in End time. Otherwise the settings will not be applied.
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Period picker
Apply
Erase
Motion Detection
As shown above, you can check the windows that you would like to record while the motion detection is triggered.
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Scheduling (continued)
Digital Input
In the figure above, there are four conditions for the digital input. Check the condition that you would like to record while the condition triggers. high Checking this will trigger recording while the digital input is high. low Checking this will trigger recording while the digital input is low. rising Checking this will trigger recording while the digital input is changing from low to high. falling Checking this will trigger recordingwhile the digital input is changing from high to low.
Secondary Schedule
Secondary schedule is the time that is outside the primary schedule.
Schedule modes
There are three modes in the secondary schedule: Disable, Event mode, and Continuous mode. You can either disable the secondary schedule or choose the event or continuous mode. These two modes are the same as the primary schedule. Please refer to the previous section for more detail.
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Load... This button allows you to load pre-edited schedules from the scheduling directory for the selected video channel. Note that you should save the schedule you are currently working on before loading a new one. Otherwise, the current changes will be lost. Clear This button will clear all changes in the current schedule of the selected video channel. Save This button is used for saving changes to the current schedule. Save As... This button is used to save the currentl schedule as another file name instead of the default name. Undo Click on this button to undo all changes for the current schedule since the last save. Close Click on this button to close the scheduler.
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Features of Playback
Powerful play control tool: Play Stop Pause Step forward Fast play (from x1 to x16) Slow play (from /1 to /16) Convenient display adjustment tool: Zoom in (from 1:1 to 2.25:1) Zoom out (from 1:1 to 1:2) Full screen Flexible searching range adjustment tool: User input (from full range to 1 second) Zoom in (from full range to 10 seconds) Zoom out (up to full range) Full range System control tool: Window locker System settings
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Before you start the playback program, it is necessary for you to log in to the application software. The figure below shows the login dialog. For security concerns, only the admin account can log in to this program. To change the password of the admin account, please refer to the section titled Logging In.
Layout
Area Selection Indicator
Control Area
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When you successfully log in to the playback system, the main window will be shown on the top of the screen and the display resolution will be changed to 1024x768 automatically (see P. 100). There are four main areas, i.e. display area, histogram area, control area, and status area. There are also three visualized controls , i.e. area selection indicator, frame selection indicator, and pull bar. These features provide much more convenience while searching recorded video in the IP surveillance database.
Playback method
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Control Area
The control area contains almost all the control selectors and toolboxes you need to browse the database. These control tools include location selector, period selector, playback method selector, jog dial, display adjustment tool, searching range adjustment tool, exporting tool, and system control tool.
Status Area
The status area is located at the bottom of the main window. It tells you the program status information including display mode, display size, display speed, exporting file format, and exporting file name.
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Settings
After the main window is shown on the screen, you must modify the settings to make it to work properly. Click on the Settings button, shown below, in the system control tool, and the setting dialog will appear on the screen.
Lock Windows
Exit
Settings
Minimize
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Histogram Area
Under the normal display (single frame) mode, you can use all the tools provided with the playback program, except the page control. In this mode, the two labels under the pull bar show the starting and the ending time of the interval individually (as shown above).
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Dark Region
The histogram area in the normal display (single frame) mode only shows the events occurred time and the percentage of motion detection with red bars. If you want to access the histogram area, you must change the area selection indicator to the histogram area. You can mark one time interval you want to see with a color-inverted region by dragging your mouse with the left button pressed (as shown above). When you release the left button, the color-inverted region will be enlarged to the whole histogram area. This color-inverted region will be the new period the program is going to display. If you change your mind and dont want to see that period, you can cancel it by just pressing the right button of your mouse with the left button still pressed. If you click on the left button without dragging it, the action will be the same as clicking on the pull bar in the same x-axis position. That means the playback system will shift to the pointed time and show video on the displaying frame. Besides, the dark regions in the histogram area mean there is no exisiting video data in that interval. If you click on those regions, nothing will happen except a warning message will pop up.
Using Tools
In this section, the method of how to use the tools in the control panel (shown in the main playback window) will be discussed.
Selector Tools
The figure below shows the selector tools. They are location selector, period selector for the selection of the beginning time and the ending time, playback method selector, and alert area selector.
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Period selector
Location Selector
The location selector is a control that lets you select the camera you want to see (refer to the figure above). The location name is the same as the camera name (text on video) unless you have specified otherwise.
Period Selector
Period selector provides you a precise way to choose the start time and the end time of a new period. The end time must be later than the start time. After you provide the correct start and end time, clicking on the Play button in the jog dial will play the new period in the display area with changing the period start and end time label. Besides, the pull bar and histogram area will change, too. If the selected period is not present in the database, the data in the period selector will change to the previous correct start and end time, and a warning message will be displayed.
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Play Control
For the play control, the jog dial, shown in the figure below, is used to provide the easiest method of controlling the video sequence display. All buttons can control the displaying frame in the normal display mode.
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Play The supported Play button is an intelligent play user-interface. The functionality of this button can vary to fit different circumstances. In the normal display mode, clicking on the Play button can restart the displaying video sequence. Stop When you want to stop the displaying video sequence, you can click on the Stop button. Note that once you press the Stop button, the start point will be reset to the start of the present period. Pause/Resume The Pause button provides you a way to pause the video sequence display. When the displaying video is paused, click on the Pause button again to resume the video display. Forward This button is only valid when the displaying video sequence is paused. It will display the next frame in that period when you click on the Forward button one time. Fast Play and Slow Play The camera supports a maximum of x16 fast forward play and minimum of /16 slow forward play. This function helps you browse the surveillance database with more flexibility. If you want to change the playing speed, you just need to move the speed indicator. To increase playing speed, move the indicator in the clockwise direction. And to decrease playing speed, move it in the counterclockwise direction. The current speed that is set will be shown in the second column of status area.
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Zoom In
When you click on the Zoom In button one time, the image size in the display area will be magnified 12.5 percent to the original size. Due to the limitation of the display area size, the maximum zoom in ratio supported is only 2.25:1 for NTSC modulation mode and 1.875:1 for PAL modulation mode. If you want to see the image in more detail, you can use the full screen function that is supported in the same toolbox.
Zoom Out
When you click on the Zoom Out button one time, the image size in the display area will be minified 12.5 percent to the original size. To show the location and time information completely, the minimum zoom out ratio is limited in 0.5:1.
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Full Screen
When you click on the Full Screen button, the video sequence will be enlarged to the whole screen instantly. You can double click on any place or the ESC key to return back to the normal screen. When you switch to the full screen display, you can press the Alt and Space keys together to pop the jog dial to control the displaying video sequence. Press the same keys again to close the jog dial. You can also press the Alt and Enter keys together to switch between the normal display and full screen display at any time when the program is under the normal display mode.
Zoom In
Each time you click on the Zoom In button in the searching range adjustment toolbox, the displayed time period will be half in the center of the original time period until the period is equal to 10 seconds. You can see the new interval in more details. The scale of pull bar and alert histogram window change. The period start and end time change as well. The period selector will show the new start and end time. The display area will restart and display the new period from the newly defined start time.
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Zoom Out
Each time you click on the Zoom Out button in the searching range adjustment toolbox, the displayed time period will be double in the center of the original time period unless the start time or end time exceeds the whole database timeboundary. The scale of the pull bar and alert histogram window change. The period start and end time change as well. The period selector will show the new start and end time. And the display area will restart and display the new period from the newly defined start time.
Full Range
When you click on the Full Range button, you will get the same functionality as when you change the playback method selector to Full Range.
Lock Window
If you are away from your computer, for security reasons, we recommend that you to close the playback program or you can just click on the Lock Window button to lock the main window. Once you click this button, the main window will be hidden and the login dialog will appear. To return to the main window, you need to re-enter the admins password again.
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Minimize
Click this button in order to minimize the playback program window.
Exit
The playback program will be closed immediately when you click on the Exit button.
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Firmware Upgrades
The DCS-2100+ Internet Camera supports firmware upgrades (the software that controls the operation in the DCS-2100+). D-Link will supply the latest firmware version on the D-Link support Web site at: support.dlink.com. To upgrade the firmware: Download the latest firmware file from D-Link. Click on the file Upgrade Wizard located on the CD enclosed with the DCS-2100+. Power on the DCS-2100+ and connect it to the Ethernet port of your computer. The Wizard will ask for the IP Address of your camera and for your administrator password:
Click Next
The Upgrade Wizard will attempt to find the DCS-2100+. If it cannot, an error message indicating this will appear.
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Click Next
The firmware file is scanned by the Upgrade Wizard and the version is reported to you.
Click Yes
After clicking Yes the upgrade begins. The progress of the upgrade is displayed on the this screen:
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Click Exit
Warning
The firmware upgrade procedure cannot be interrupted. If the power or network connections are broken during the upgrade procedure it may cause serious damage to the Internet Camera.
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Appendix
Frequently Asked Questions
Internet Camera Features
Q: What is an Internet Camera? A: The Internet Camera is a stand-alone system connecting directly to an Ethernet or Fast Ethernet network. It differs from a conventional PC Camera, the Internet Camera is an all-in-one system with built-in CPU and Web-based solutions providing a low cost solution that can transmit high quality video images for monitoring. The Internet Camera can be managed remotely, accessed and controlled from any PC/Notebook over an Intranet or the Internet from a Web browser. Q: What is the maximum number of users that can be allowed to access DCS-2100+ simultaneously? A: The maximum number of users that can log onto the Internet Camera at the same time is 10. Please keep in mind the overall performance of the transmission speed will slow down when many users are logged on. Q: What algorithm is used to compress the digital image? A: The Internet Camera utilizes H.263+ MPEG-4 Short Header Mode image compression technology to provide high quality images. Q: Can I capture still images from the Internet Camera? A: Yes you are able to capture still images with the snapshot function from the software application CD supplied with the Internet Camera.
A1: This Windows error will occur if the Internet Camera is connected to a computer that is not properly configured with a valid IP address. Turn off DHCP from the Network Settings in Windows and configure the computer with a valid IP address or connect the camera to a router with DHCP enabled. A2:This error can also occur if the IP Installer icon is clicked on more than once from the setup wizard. Q: Why does a series of broad vertical white lines appear throughout the image? A: It could be that the CMOS sensor has become overloaded when it has been exposed to bright lights such as direct exposure to sunlight or halogen lights. Reposition the Internet Camera into a more shaded area immediately as prolonged exposure to bright lights will damage the CMOS sensor. Q: The focus on the Internet Camera is bad, how can I correct it? A1: Adjust the Internet Camera focus manually as described in Adjusting the Internet Camera Focus in the Appendix section of this manual. A2: If you have previously changed the supplied CS-type lens, you may have unintentionally installed a C-type lens without fitting the adaptor first. Q: Noisy images occur. How can I solve the problem? A1: The video images might be noisy if the Internet Camera is used in a very low light environment. To solve this issue you need more lighting.
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RESTORE: 1. Insert the paper clip, or another similar tool, and press and continuously hold down the button recessed inside the reset hole. 2. Wait for the LED on the front of the camera to blink red and green and hold the button through two cycles of blinking (about 5-7 seconds.) 3. Withdraw the tool after the second cycle of the LED blinking and a factory restore has been completed.
Reset button
Restoring the factory defaults will result in the loss of any previous settings and will require running the IP Installer to find the cameras IP address.
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I/O Connector
I/O Connector Definition for the Internet Camera
The DCS-2100+ provides a general I/O terminal block with one digital input and one relay switch for device control. Pin 1 and pin 2 can be connected to an external sensor and the state of voltage will be monitored from the initial state LOW. The relay switch of pin 3 and pin 4 can be used to turn the external device on or off. The I/O connector provides the physical interface for digital output (DO) and digital input (DI) that is used for connecting a diversity of external alarm devices to the Internet Camera such as IR-Sensors and alarm relays. The digital input is used for connecting external alarm devices and once triggered images will be taken and e-mailed.
INPUT (Max. 50mA, 12VDC) INPUT (Initial state of DI is low) OUTPUT (open from SW_OPEN at initial state) (close with SW_OPEN when set DO to ON) OUTPUT (Max. 1A, 24VDC or 0.5A, 125VAC)
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The above diagram shows a typical wiring configuration for a normally closed PIR motion sensor. Please refer to your specific motion sensor for the power supply connection to the device since this will be critical to the success of your installation. Note that the positive from the PIR is connected to the D- of the I/O port of the camera and the negative from the PIR is connected to the D+ of the camera I/O port.
Configuring Your Camera for External Trigger Based Recording To configure your camera to record when triggered by an external device, you must first set your SMTP or FTP settings in order to send snapshots to your email account or FTP server.
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In this window, enter the settings for the SMTP or FTP server to which recorded snapshots will be sent. For detailed information about each setting, please refer to Configuration > Adanced > Mail & FTPin the section titled Using the DCS2100+ With an Internet Browser. Click the apply button when finished.
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Click Applications
X
In this window, follow the steps below to set the application settings for snapshots to be sent to your email account or FTP server when triggered by a motion sensor or other external device: Select the weekdays you would like to record and enter the Snapshots begin time and Snapshots end time for the weekly schedule, or select All the time except for the above schedule if you want to enable full time snapshot recording. Check Event operation. Set the delay before detecting next event to avoid continuous false alarms following the original event. Set the delay to take snapshots after event to capture the direction of the moving object. 5 Check the trigger condition for input and motion detection (in this case Input is Low). 6 Check Trigger output alarm while input condition matched and Upload snapshots while motion detected. 7 Select to either send snapshots by email or by FTP. Click the apply button when finished. You are now able to send snapshots, based on triggered recording, to your email account or FTP server.
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Camera Lens Adjust focus by turning clockwise or counterclockwise To adjust the focus of the lens you will need to turn the lens slowly either clockwise or counterclockwise until the desired image appears. DO NOT overturn the lens in either direction as it will be out of focus. Unless you want to substitute the lens DO NOT unscrew more than 1.0mm apart from the Fixed Lens Assembly. To help you get the best image quality, keep in mind that while adjusting the cameras focus you can preview the image quality from your Web browser. Note: You can further adjust the Internet Cameras image quality through the web configuration under: Configuration > Advanced > Video Please refer to Using the DCS-2100+ section (P. 41) for further details.
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Warning!
Direct exposure to sunlight may cause permanent damage to the CMOS sensor. Therefore do not expose the Internet Cameras lens directly to sunlight. When operation is required in glaring light environment, it is recommended to use an iris lens. The Internet Camera is designed for indoor usage and if your application requires prolonged exposure to sunlight, a sun visor is recommended to protect the Internet Camera.
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Technical Specifications
Remote management Camera configuration and Camera system log can be accessed remotely via Internet Explorer 5.x or above Web browser. Networking Protocol TCP/IP, HTTP, SMTP, FTP, NTP, DNS, DHCP, DDNS, and UPnP Ethernet Enhanced 802.11b wireless or 10BaseT or 100BaseT Fast Ethernet auto-negotiation WLAN 2.4Hhz 802.11b+ DSSS CSMA/CA Protocol Bit rate: 22/11/5.5/2/1 Mbps Security: Up to 256-bit WEP Antenna 2.4Ghz swivel type, monopole Frequency 2.4Ghz-2.5Ghz Impedance 50 Ohms nominal Gain 2dBi typical Video Algorithm supported H.263+ (MPEG-4 Short header mode) Audio 24Kbps 8K sampling rate Video resolution Up to 30 fps at 160x120 Up to 30 fps at 320x240 General I/O 1 opto-isolated sensor input (max. 12VDC 50mA) 1 relay output (max. 24VDC 1A, 125VAC 0.5A)
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USA only
D-Links sole obligation shall be to repair or replace the defective Hardware during the Warranty Period at no charge to the original owner or to refund at D-Links sole discretion. Such repair or replacement will be rendered by D-Link at an Authorized D-Link Service Office. The replacement Hardware need not be new or have an identical make, model or part. D-Link may in its sole discretion replace the defective Hardware (or any part thereof) with any reconditioned product that D-Link reasonably determines is substantially equivalent (or superior) in all material respects to the defective Hardware. Repaired or replacement Hardware will be warranted for the remainder of the original Warranty Period from the date of original retail purchase. If a material defect is incapable of correction, or if D-Link determines in its sole discretion that it is not practical to repair or replace the defective Hardware, the price paid by the original purchaser for the defective Hardware will be refunded by D-Link upon return to D-Link of the defective Hardware. All Hardware (or part thereof) that is replaced by D-Link, or for which the purchase price is refunded, shall become the property of D-Link upon replacement or refund. Limited Software Warranty: D-Link warrants that the software portion of the product (Software) will substantially conform to D-Links then current functional specifications for the Software, as set forth in the applicable documentation, from the date of original retail purchase of the Software for a period of ninety (90) days (Warranty Period), provided that the Software is properly installed on approved hardware and operated as contemplated in its documentation. D-Link further warrants that, during the Warranty Period, the magnetic media on which D-Link delivers the Software will be free of physical defects. D-Links sole obligation shall be to replace the non-conforming Software (or defective media) with software that substantially conforms to DLinks functional specifications for the Software or to refund at D-Links sole discretion. Except as otherwise agreed by D-Link in writing, the replacement Software is provided only to the original licensee, and is subject to the terms and conditions of the license granted by D-Link for the Software. Software will be warranted for the remainder of the original Warranty Period from the date or original retail purchase. If a material nonconformance is incapable of correction, or if D-Link determines in its sole discretion that it is not practical to replace the non-conforming Software, the price paid by the original licensee for the non-conforming Software will be refunded by D-Link; provided that the non-conforming Software (and all copies thereof) is first returned to D-Link. The license granted respecting any Software for which a refund is given automatically terminates. Non-Applicability of Warranty: The Limited Warranty provided hereunder for hardware and software of DLinks products will not be applied to and does not cover any refurbished product and any product purchased through the inventory clearance or liquidation sale or other sales in which D-Link, the sellers, or the liquidators expressly disclaim their warranty obligation pertaining to the product and in that case, the product is being sold As-Is without any warranty whatsoever including, without limitation, the Limited Warranty as described herein, notwithstanding anything stated herein to the contrary. Submitting A Claim: The customer shall return the product to the original purchase point based on its return policy. In case the return policy period has expired and the product is within warranty, the customer shall submit a claim to D-Link as outlined below: The customer must submit with the product as part of the claim a written description of the Hardware defect or Software nonconformance in sufficient detail to allow D-Link to confirm the same. The original product owner must obtain a Return Material Authorization (RMA) number from the Authorized D-Link Service Office and, if requested, provide written proof of purchase of the product (such as a copy of the dated purchase invoice for the product) before the warranty service is provided.
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The customer is responsible for all in-bound shipping charges to D-Link. No Cash on Delivery (COD) is allowed. Products sent COD will either be rejected by D-Link or become the property of DLink. Products shall be fully insured by the customer and shipped to D-Link Systems, Inc., 17595 Mt. Herrmann, Fountain Valley, CA 92708. D-Link will not be held responsible for any packages that are lost in transit to D-Link. The repaired or replaced packages will be shipped to the customer via UPS Ground or any common carrier selected by D-Link, with shipping charges prepaid. Expedited shipping is available if shipping charges are prepaid by the customer and upon request. D-Link may reject or return any product that is not packaged and shipped in strict compliance with the foregoing requirements, or for which an RMA number is not visible from the outside of the package. The product owner agrees to pay D-Links reasonable handling and return shipping charges for any product that is not packaged and shipped in accordance with the foregoing requirements, or that is determined by D-Link not to be defective or non-conforming. What Is Not Covered: This limited warranty provided by D-Link does not cover: Products, if in D-Links judgment, have been subjected to abuse, accident, alteration, modification, tampering, negligence, misuse, faulty installation, lack of reasonable care, repair or service in any way that is not contemplated in the documentation for the product, or if the model or serial number has been altered, tampered with, defaced or removed; Initial installation, installation and removal of the product for repair, and shipping costs; Operational adjustments covered in the operating manual for the product, and normal maintenance; Damage that occurs in shipment, due to act of God, failures due to power surge, and cosmetic damage; Any hardware, software, firmware or other products or services provided by anyone other than D-Link; Products that have been purchased from inventory clearance or liquidation sales or other sales in which D-Link, the sellers, or the liquidators expressly disclaim their warranty obligation pertaining to the product. Repair by anyone other than D-Link or an Authorized D-Link Service Office will void this Warranty. Disclaimer of Other Warranties: EXCEPT FOR THE LIMITED WARRANTY SPECIFIED HEREIN, THE PRODUCT IS PROVIDED AS-IS WITHOUT ANY WARRANTY OF ANY KIND WHATSOEVER INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IF ANY IMPLIED WARRANTY CANNOT BE DISCLAIMED IN ANY TERRITORY WHERE A PRODUCT IS SOLD, THE DURATION OF SUCH IMPLIED WARRANTY SHALL BE LIMITED TO NINETY (90) DAYS. EXCEPT AS EXPRESSLY COVERED UNDER THE LIMITED WARRANTY PROVIDED HEREIN, THE ENTIRE RISK AS TO THE QUALITY, SELECTION AND PERFORMANCE OF THE PRODUCT IS WITH THE PURCHASER OF THE PRODUCT. Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, D-LINK IS NOT LIABLE UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY LOSS OF USE OF THE PRODUCT, INCONVENIENCE OR DAMAGES OF ANY CHARACTER, WHETHER DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF GOODWILL, LOSS OF REVENUE OR PROFIT, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, FAILURE OF OTHER EQUIPMENT OR COMPUTER PROGRAMS TO WHICH D-LINKS PRODUCT IS CONNECTED WITH, LOSS OF INFORMATION OR DATA CONTAINED IN, STORED ON, OR INTEGRATED WITH ANY PRODUCT RETURNED TO D-LINK FOR WARRANTY SERVICE) RESULTING FROM THE USE OF THE PRODUCT, RELATING TO WARRANTY SERVICE, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY, EVEN IF D-LINK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE SOLE REMEDY FOR A BREACH OF THE FOREGOING LIMITED WARRANTY IS REPAIR, REPLACEMENT OR REFUND OF THE DEFECTIVE OR NON-CONFORMING PRODUCT. THE MAXIMUM LIABILITY OF D-LINK UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT COVERED BY THE WARRANTY. THE FOREGOING EXPRESS WRITTEN WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ANY OTHER WARRANTIES OR REMEDIES, EXPRESS, IMPLIED OR STATUTORY Governing Law: This Limited Warranty shall be governed by the laws of the State of California. Some states do not allow exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the foregoing limitations and exclusions may not apply. This limited warranty provides specific legal rights and the product owner may also have other rights which vary from state to state.
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Trademarks: D-Link is a registered trademark of D-Link Systems, Inc. Other trademarks or registered trademarks are the property of their respective manufacturers or owners.
Copyright Statement: No part of this publication or documentation accompanying this Product may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from D-Link Corporation/D-Link Systems, Inc., as stipulated by the United States Copyright Act of 1976. Contents are subject to change without prior notice. Copyright 2002 by D-Link Corporation/D-Link Systems, Inc. All rights reserved.
CE Mark Warning: This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. FCC Statement: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communication. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
For detailed warranty outside the United States, please contact corresponding local D-Link office.
01/23/04
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