T 201 Wa

l
Product Service Manual – Level 2
Service Manual for BenQ:

T201WA
P/N: 9J.07N72.39x
Applicable for All Regions
Version: 002
Date:2007/5/17
Notice:
- For RO to input specific “Legal Requirement” in specific NS regarding to responsibility and liability
liabilit
statements.
- Please check BenQ’s eSupport web site, http://esupport.benq.com, to ensure that you have the most
recent version of this manual.
First Edition (June, 2006)

© Copyright BenQ Corporation 2006. All Right Reserved.
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Content Index
Abbreviations & Acronyms......................................................................................................................3
1. About This Manual ...............................................................................................................................3
1.1. Trademark..........................................................................................................................3
2. Introduction ..........................................................................................................................................4
2.1. RoHS (2002/95/EC) Requirements – Applied to all countries require RoHS. .................4
2.2. Safety Notice .....................................................................................................................4
2.3. General Descriptions .........................................................................................................4
2.4. Related Service Information..............................................................................................4
3. Product Overview...............................................................................................................................5
3.1. Specification......................................................................................................................5
3.2. Customer Acceptance.......................................................................................................19
4. Disassembly /Assembly .......................................................................................................................25
4.1. Exploded View .................................................................................................................25
4.2. Disassembly /Assembly ....................................................................................................26
5. Level 1 Cosmetic / Appearance / Alignment Service...........................................................................28
5.1 Software / Firmware Upgrade Process ..............................................................................28
5.2. Alignment procedure (for function adjustment).............................................................36
6. Level 2 Circuit Board and Standard Parts Replacement .....................................................................42
6.1. Block diagram ..................................................................................................................42
6.2. TROUBLE SHOOTING GUIDE .....................................................................................53
6.3. Spare Parts List.................................................................................................................56
Appendix 1 – Screw List / Torque.......................................................................................................................................... 57
Appendix 2 Physical Dimension Front View and Side view .................................................................................................. 57
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Abbreviations & Acronyms
1. About This Manual
This manual contains information about maintenance and service of BenQ products. Use this
manual to perform diagnostics tests, troubleshoot problems, and align the BenQ product.
1.1. Trademark
The following terms are trademarks of BenQ Corporation:

BenQ
Importance
Only trained service personnel who are familiar with this BenQ Product shall
perform service or maintenance to it. Before performing any maintenance or service,
the engineer MUST read the “Safety Note”.
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2. Introduction
This section contains general service information, please read through carefully. It
should be stored for easy access place for quick reference.
2.1. RoHS (2002/95/EC) Requirements – Applied to all countries require RoHS.

The RoHS (Restriction of Hazardous Substance in Electrical and Electronic Equipment Directive)
is a legal requirement by EU (European Union) for the global electronics industry which sold in
EU and some counties also require this requirement. Any electrical and electronics products
launched in the market after June 2006 should meet this RoHS requirements. Products launched in
the market before June 2006 are not required to compliant with RoHS parts. If the original parts
are not RoHS complaints, the replacement parts can be non ROHS complaints, but if the original
parts are RoHS compliant, the replacement parts MUST be RoHS complaints.
If the product service or maintenance require replacing any parts, please confirming the RoHS
requirement before replace them.
2.2. Safety Notice

1. Make sure your working environment is dry and clean, and meets all government safety
requirements.
2. Ensure that other persons are safe while you are servicing the product.
3. DO NOT perform any action that may cause a hazard to the customer or make the product
unsafe.
4. Use proper safety devices to ensure your personal safety.
5. Always use approved tools and test equipment for servicing.
6. Never assume the product’s power is disconnected from the mains power supply. Check that it
is disconnected before opening the product’s cabinet.
7. Modules containing electrical components are sensitive to electrostatic discharge (ESD).
Follow ESD safety procedures while handling these parts.
8. Some products contain more than one battery. Do not disassemble any battery, or expose it to
high temperatures such as throwing into fire, or it may explode.
9. Refer to government requirements for battery recycling or disposal.
10.
2.3. General Descriptions
This Service Manual contains general information. There are 3 levels of service:
Level 1: Cosmetic / Appearance / Alignment Service
Level 2: Circuit Board or Standard Parts Replacement
Level 3: Component Repair to Circuit Boards
2.4. Related Service Information
BenQ Global Service Website: http://support.benq.com/front/benqmain.asp

eSupport Website: http://bqpgsr.benq.corp.com/customize/asplogin.asp
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3. Product Overview
3.1. Specification
T201W is defined as an entry-level 20 inch wide monitor targeting on both commercial and consumer users
that need an affordable 20” wide monitor. The monitor supports maximum resolution up to 1680x1080 with
analog, digital inputs.
The features summary is shown as below,

*All panel spec. in C201 definition depends on the variance of panel source.
*All spec. of monitor need to warm up at least 1hr.
*All spec. of monitor need to set “Color” on “User preset” mode.
*All spec. of monitor mentioned “Contrast Ratio” the test condition: Set “brightness” at 100, and “contrast” at
80.
*All spec. of monitor mentioned “Luminance” the test condition: Set “brightness” at 100, and “contrast” at 100.
Feature items Specifications Remark

Panel supplier & module name AUO M201SP01 V0 TN
Screen diagonal 20.1” 433.44(H) x 270.90(V)
Display Format 1680 (H) x 1050 (V) Panel Display information
Pixel Pitch 0.258 mm x 0.258 mm per one triad
R+L:160 degrees (typ)
and U+D: 160 degrees (typ)
Viewing Angle (@ Contrast Ratio >= 10)
R/L:140 degrees (min)
and U/D: 140 degrees (min)
Analog interface with Scaling supported Yes With 15-pin D-sub connector
DVI interface with Scaling supported Yes With 24-pin DVI-D connector
Video interface with Scaling supported No
Max resolution mode supported 1680 (H) x 1050 (V)@60Hz
Number of Display Colors supported 16.2 millions RGB 6 bits + FRC data
Contrast Ratio 1000:1 (typ.),750:1(min)
Luminance 250 cd/m2 (typ.),200 cd/m2 (min)
AC power input Yes 90-264 Volts, 47-63 Hz.
DC power input (with AC power adapter) No
DPMS supported Yes <1W
LED indicator for power status showed Yes Green/Amber/Non
OSD for control & information supported Yes
Multi-language supported for OSD Yes 8 languages
6 buttons including 1 monitor
Buttons control supported Yes
power on/off control button.
Flywheel control supported No
Scaling function supported Yes
Auto adjustment function supported Yes “I-Key” function
DDC function supported (EDID ver. 1.3) Yes DDC2B
DDC-CI support version 1.1 or later Yes DDC-CI
Audio speakers supported Yes
Audio Jack (input connector) supported Yes
Earphone Jack (input connector) supported Yes
Microphone function supported No
Mechanical Tilt base design Yes From -2 to +22 degree
VESA wall mounting design Yes
Mechanical Rotate design No
Mechanical Lift base design No
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Kensington compatible lock design Yes
3.1.2. Operational Specification
3.1.2.1 Power supply
Item Condition Spec OK N.A Remark

Input Voltage range Universal input full range 90~264VAC /47~63Hz √
Input Current range 90 ~ 264VAC < 2.0 Arms √
Power Consumption Normal “On” operation < =49 W √ LED: Green
DPMS DPMS “Off” state <1W √ LED: Amber
110 VAC < 30 A (peak)
Inrush Current √ Cold-start
220 VAC < 60 A (peak)
Earth Leakage Current 264 VAC/50Hz < 3.5 mA √
1. 1500VAC, 1 sec Without damage (on-line test)
Hi-Pot √
2. Ground test: 30A, 1sec < 0.1 ohm (in-lab test)
Power Line Transient IEC1000-4-4 1KV √
Common: 2KV,
IEC1000-4-5 (Surge)
Differential: 1KV √
Depends on panel
CCFL operation range 90 ~ 264VAC 4~8mA √ source
Depends on panel
CCFL Frequency 90 ~ 264VAC 40KHz ~ 60KHz √
source
Color: Black
Power cord √
Length: 1500 +/- 50 mm
3.1.2.2 Signal interface

15-pin D-Sub
Color: Black
√
Length: 1500 +/- 30 mm
Signal Cable
Color: Black
24-pin DVI-D
Length: 2000 +/- 50 mm
√
15-pin D-sub connector See Note-1 √ For 15-pin D-sub
Pin assignment
24-pin DVI-D connector See Note-2 √ For 24-pin DVI-D
Signal type Separate analog R/G/B √ For 15-pin D-sub
Video input Level 700 mV (peak to peak) √
Impedance 75 Ohms +/- 1.5 Ohms √
Separate H/V-sync
Signal type Composite H/V-sync √ For 15-pin D-sub
(Positive/Negative)
Logic High: 2.4V ~ 5.5V
Refer to VESA VSIS
Sync input Level Logic Low: 0V ~ 0.5V √ Standard V1R1
(TTL level)
Impedance Minimum 2.2KΩ(pull down) √ 10KΩ for application
Sync Pulse Width (SPW) 0.7μs < H-SPW √
1H < V-SPW
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Note-1: The pin assignment of 15-pin D-sub connector is as below,
Pin Signal Assignment Pin Signal Assignment

1 Red video 9 PC5V (+5 volt power)
2 Green video 10 Sync Ground
3 Blue video 11 Ground
4 Ground 12 SDA
5 Cable Detected 13 H-Sync (or H+V)
6 Red Ground 14 V-sync
7 Green Ground 15 SCL
8 Blue Ground
Note-2: The pin assignment of 24-pin DVI-D connector is as below,
Pin Signal Assignment Pin Signal Assignment

1 TMDS RX2- 13 Floating
2 TMDS RX2+ 14 +5V Power
3 TMDS Ground 15 Ground
4 Floating 16 Hot Plug Detect
5 Floating 17 TMDS RX0-
6 DDC Clock 18 TMDS RX0+
7 DDC Data 19 TMDS Ground
8 Floating 20 Floating
9 TMDS RX1- 21 Floating
10 TMDS RX1+ 22 TMDS Ground
11 TMDS Ground 23 TMDS Clock+
12 Floating 24 TMDS Clock-
3.1.2.3 Video performance

Max. support Pixel rate 165 MHz √
Max. Resolution 1680 x 1050 √
< 3.1 ns
1680 x 1050 @ 60Hz
Rise time + Fall time (50% of minimum pixel √ (max. support timing)
clock period)
Settling Time after Refer to VESA VSIS
< 5% final full-scale value √
overshoot /undershoot Standard V1R1
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< 12% of step function
Refer to VESA VSIS
Overshoot/Undershoot voltage level over the full √ Standard V1R1
voltage range
f
3.1.2.4 Scan range

Horizontal 30-82 KHz √
Vertical 56-76 Hz √
3.1.2.5 Plug & Play DDC2B DDC-CISupport

DDC channel type DDC2B √
Refer to FP92E S/W
spec. document to see
EDID Version 1.3 √ the detailed EDID data
definition.
Refer to FP202 S/W
DDC-CI Version 1.1 or Later √ spec
3.1.2.6 Support Timings
Input Timing Actual Output
Resolution Horizontal Vertical Dot Clock Actual display OK N.A Remark

640 x 480 31.47(N) 60.00(N) 25.175 1680x1050 √ VGA
640 x 480 37.50(N) 75.00(N) 31.50 1680x1050 √ VGA
720 x 400 31.47(N) 70.08(P) 28.321 1680x1050 VGA
800 x 600 37.88(P) 60.32(P) 40.00 1680x1050 √ VESA
800 x 600 46.88(P) 75.00(P) 49.50 1680x1050 √ VESA
832 x 624 49.72 74.55 57.283 1680x1050 √ MAC
1024 x 768 48.36(N) 60.00(N) 65.00 1680x1050 √ VESA
1024 x 768 60.02(N) 75.03(N) 78.75 1680x1050 √ VESA
CVT 0.83MA
1152 x 720 44.86(N) 60.00(P) 66.75 1680x1050 √ DVT 16:10
1152 x 870 68.68 75.06 100.00 1680x1050 √ MAC
1152 x 900 61.80 65.96 92.978 1680x1050 √ SUN
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CVT
1280 x 768 47.396(P) 60.0(N) 68.25 1680x1050 √ 0.98M9-R
1280 x 960 60.00 60.00 108.00 1680x1050 √ VESA

1280 x 1024 63.98(P) 60.00(P) 108.00 1680x1050 √ VESA
1280 x 1024 79.98(P) 75.02(P) 135.00 1680x1050 √ VESA
CVT
1440 x 900 55.94(N) 59.89(P) 106.50 1680x1050 √ 1.30MA
CVT
1600 x 1000 61.648(P) 60.00(N) 108.50 1680x1050 √ 1.60MA-R
1600 x 1200 75.00(P) 60.00(P) 162.00 1680x1050 √ VESA
CVT
1680 x 1050 65.29(N) 60.00(P) 146.25 1680x1050 √
1.76MA
Note-3: “P”, “N” stands for “Positive”, “Negative” polarity of incoming H-sync/V-sync (input timing).
3.1.3. Operational & Functional Specification

3.1.3.1 Video performance
*All spec. of monitor need to warm up at least 1hr.

Any input resolution modes
Resolution which are under 1680x1050
1680x1050 √
Contrast ratio 1000:1 (typ.),700:1(min) √
Brightness At R/G/B saturated condition 250 cd/m2 (typ.),200(min) √
Test Equipment:
Westar TRD 100
Response time Rising + Falling time 5 ms (typ.),7ms(max) √ or equal level
equipment ;
At Contrast ratio = 10 R/L: 80/80 degrees (typ.) √
Viewing angle
At Contrast ratio = 10 U/D: 80/80 degrees (typ.) √
CIE coordinate of White (0.313, 0.329) ± (0.03, 0.03) √
Display colors 16.2 Millions colors √ 6 bit + FRC
3.1.3.2 Brightness Adjustable Range

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At default contrast level (Max. brightness value –
Brightness adjustable range (saturate point) & Full-white Min. brightness value) √
color pattern ≧ 100 cd/㎡
3.1.3.3 Acoustical Noise

Acoustical Noise
At 1 meter distance
≦ 30 dB/A √
& “Audio” function disabled
3.1.3.4 Environment

Operating 0 ~ +40 ℃ √
Temperature
Non-operating -20 ~ +60 ℃ √
Operating 10 ~ 90% √ Non-condensing
Humidity
Non-operating 10 ~ 90% √ Non-condensing
Operating 0~3048m (10,000ft) √ Without packing
Altitude
Non-operating 0~12,192m (40,000ft) √ With packing
3.1.3.5 Transportation

(1) Sine wave
5~200Hz 1.5G, 1 octave/min,
15 min dwell on each resonant
(1) Vibration Package, Non-Operating frequency, all primary axis, √
one sweep (30 min minimum)
per orientation, total of 90+
min.
(2) Random
5 ~100 Hz, 0 dB/Oct. 0.015
g2/Hz
100 ~200 Hz, -6 dB/Oct.
200 Hz, 0.0038 g2/Hz
Equivalent to 1.47 Grms, All
primary axis, 20 min per-
orientation, total is 60 min.
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(3) Procedure:
Confirmed sample with
appearance and function ready
before testing then compare
with after test record as
brightness, uniformity and
contrast ratio. Perform
random vibration after sine-
wave vibration test.
Test Spectrum:
20 Hz 0.0185(g2/Hz)
200Hz 0.0185(g2/Hz)
(2) Unpackaged Vibration Unpackaged, Non-Operating Duration : 5 Minutes √
Axis : 3 axis ( Horizontal
and Vertical axis ,Z axis)
91 cm Height (MP stage)
(3) Drop Package, Non-Operating (1 corner, 3 edges, 6 faces) √
Waveform: half sine
Faces: 6 sides/ per orientation
Wooden package, Non-
(4) Shock Operating
3 shocks. √
Duration: <3ms
Velocity accelerate: 75g
3.1.3.6 Electrostatic Discharge Requirements

Contact: 12KV
Electrostatic Discharge IEC801-2 standard
Air: 15KV √
3.1.3.7 EMC

Band 1 < 10 V/m
Electric
Band 2 < 1 V/m √
TCO03
Band 1 < 200nT
Magnetic
Band 2 < 25nT √
FCC part 15J class B After Mass production under
1dBuv for constant measure.
EMI
Besides DNSF and VCCI √
EN55022 class B
class-2 are optional.
3.1.3.8 Reliability

MTBF Prediction Refer to MIL-217F > 50,000 Hours √ Excluding CCFL
CCFL Life time At 25±2℃, under 6.0mA 40,000 Hours (min) √ See Note-4
Note-4: CCFL lifetime is determined as the time at which brightness of lamp is 50%. The typical lifetime
of CCFL is on the condition at 6.0mA lamp current.
- 11 -

3.1.3.9 Audio performance

Preamp + Power amp
(1)Output power @ 1KHz 1 Wrms/CH √
(2)THD (@ 1W) @ 1W 1KHz <1% √
(3)S/N ratio >40dB √
Speaker Driver
(1)Nominal impedance @ 1KHz 8 ± 15% ohm √
(2)Rated input power 1 W/CH √
(3)Frequency response SPL-10dB 500~20KHz √
(4)Output sound pressure level 1W 0.5M 80 ± 3 dB √
(5)Dimension of box 35x16mm2 √
Audio Control
(1)Volume range 0 ~100 levels √
(2)Mute On/Off √
- 12 -

3.1.4. LCD Characteristics
3.1.4.1 The Physical definition & Technology summary of LCD panel

LCD Panel Supplier AUO √
Panel type of Supplier AUO M201SP01 V0 √
Screen Diagonal 511.13mm(20”) √
Display area Unit=mm 433.44(H) x 270.90(V) √
Physical Size Unit=mm 459.4(H) x296.4(V) x 18.3(D) √
Weight Unit=gram 2100(typ.) √
Technology TN type √
Pixel pitch Unit=mm 0.258(H) x 0.258(W) √ Per one triad
Pixel arrangement R/G/B vertical stripe √
Display mode Normally White √
Support color 16.2 Millions colors √ 6 bit + FRC
3.1.4.2 Optical characteristics of LCD panel
Item Unit Conditions Min. Typ. Max. Remark

[degree] Horizontal (Right) 70 80 -
[degree] CR = 10 (Left) 70 80 -
Viewing Angle
[degree] Vertical (Up) 70 80 -
[degree] CR = 10 (Down) 70 80 -
Contrast ratio Normal Direction 700 1000
[msec] Rising Time - 3.6 5.7
Response Time [msec] Falling Time - 1.4 2.3
[msec] Rising + Falling - 5 8
Red x 0.61 0.64 0.67
Red y 0.31 0.32 0.37
Color / Chromaticity Green x 0.26 0.29 0.32
Coordinates (CIE) Green y 0.58 0.61 0.64
Blue x 0.11 0.14 0.17
Blue y 0.04 0.07 0.10
White x 0.28 0.31 0.34
Color Coordinates (CIE) White
White y 0.30 0.33 0.36
Luminance Uniformity [%] 9 points measurement 75 80
White Luminance @ CCFL [cd/m2]
200 250 -
6.0mA (center)
Crosstalk (in 75Hz) [%] 1.5
* The test methods for the above items’ definition, please refer to the relative panel specification.
- 13 -

3.1.5. User Controls
3.1.5.1 User’s hardware control definition

Power button √
Enter button √
Up/Inc. button √
Down/Dec. button √
Exit button √
Mode button √
Input Select button √
iKey button √
Mute button √
3.1.5.2 OSD control function definition

Auto Adjust Auto-Geometry √
Brightness √
Contrast √
Horizontal Position √
Vertical Position √
Pixel Clock √
Phase √
9300K
7500K
Color 6500K √
User: Separate R/G/B adjustment
OSD Horizontal position

OSD Position OSD Vertical position √
OSD Time From 5 sec to 30 sec √
OSD Lock √
Language 8 languages √
Recall Recall All √
Standard / Movie / Dynamic /
Mode Photo √ √
D-sub
Input Select DVI √
Sharpness √
Display Information For input timing √
Volume √
Mute √
Hot key for Brightness √
- 14 -

Hot key for Contrast √
Hot key for Volume √
Hot key for Input Select √
Hot key for Mode √
* The detailed firmware functions’ specification, please refer to C212 S/W spec. document.
3.1.6. Mechanical Characteristics

3.1.6.1 Dimension

Bezel opening 435.94*273.4 mm √
Monitor without Stand W x H x D mm 479.66*337.84*58mm √
Monitor with Stand W x H x D mm 479.66*400.42*186.9mm √
Carton Box (outside) L x W x H mm 567*493*131 √
Tilt: -2 ~ +22 degree
Tilt and Swivel range √
Swivel: 0 degree
3.1.6.2 Weight

Monitor (Net) 4.34Kg √
Monitor with packing (Gross) 6.15 Kg √
3.1.6.3 Plastic

Flammability >ABS<,94-HB √
Heat deflection To ABS 65 ℃ √
UV stability ABS Delta E < 8.0 √
MPRII: ABS
Resin √
(SD0150/GP35/D350/PA757)
RC partial texture
Texture MT-11010 √ MT-11020
Color Y7054A √
- 15 -

3.1.6.4 Carton

Color Kraft √
Material A Flute √
Compression strength 416 KGF √
Burst Strength 16 KGF/cm2 √
Stacked quantity 16 Layers √
3.1.7. Pallet & Shipment

3.1.7.1 Container Specification
Quantity of products Quantity of Products Quantity of pallet

Stowing Type iner (sets) (sets) (sets)
(Every container) (Every Pallet) (Every Container)
20' 736 Pallet A: 64 Pallet A: 10
Pallet B: 48 Pallet B: 2
With pallet
40' 1536 Pallet A: 64 Pallet A: 24
Pallet B: Pallet B:
20' X X
X X
Without pallet
40' X X
X X
3.1.7.2 Carton Specification
3.1..7.2.1Product:
Dimension w/o Base Dimension w/ Base

Net Weight (Kg) Gross Weight (Kg)
W*H*D (mm) W*H*D (mm)
4.34Kg 6.15 Kg 479.66*337.84*58mm 479.66*400.42*186.9mm
3.1..7.2.2Package:
Carton Interior Dimension (mm) Carton External Dimension (mm)

- 16 -

L*W*H L*W*H
555*478*111 567*493*131
3.1.8. Certification
ISO14000
Green design API Doc. 715-C49 √ Requirement
Blue Angel German Standard √
E-2000 Switzerland √
Environment EPA USA Standard √
TCO’99 √
TCO’03 √
Green Mark √
Microsoft Windows PC98/99 √
DPMS VESA √
PC-Monitor
DDC 2B Version 1.3 √
USB External √
UL (USA) rd
UL60950 3 edition √
CSA (Canada) CAN/CSA-C22.2 No. 60950 √

Nordic / D.N.S.F EN60950 √
FIMKO EN60950 √
CE Mark 73/23/EEC √
CB IEC60950 √
Safety
CB EN60950 √
EN60950 /
TUV/GS √
EK1-ITB 2000:2003
CCC (China) CB4943 √
GOST EN60950 √
SASO IEC60950 √
CE Mark 89/336/EEC √
FCC (USA) FCC Part 15 B √
EN55022 Class B √
EMC CISPR 22 Class B √
VCCI (Japan) VCCI Class B √
BSMI (Taiwan) CNS 13438 √
C-Tick (Australia) AS/ NZS CISPR22 √
X- Ray Requirement DHHS (21 CFR) USA X- Ray Standard √
- 17 -

DNHW √
PTB German X- Ray standard √
TUV / Ergo √
Ergonomics ISO 13406-2 √
prEN50279 √
Appendix: Physical Dimension Front View and Side view

Fig. 1 Physical Dimension Front View and Side view
- 18 -

3.2. Customer Acceptance
3.2.1. SCOPE
This document establishes the general workmanship standards and functional Acceptance criteria
for LCD color monitor model T201W Produced by BenQ Corporation.
3.2.2. PURPOSE
The purpose of this publication is to define a procedure for inspection of the LCD monitor by
means of a customer acceptance test, the method of evaluation of defects and rules for specifying
acceptance levels.
3.2.3. APPLICATION
The "Customer Acceptance Criteria" is applicable to the inspection of the LCD monitor, completely
packed and ready for dispatch to customers. Unless otherwise specified, the customer acceptance
inspection should be conducted at manufacturer's site.
3.2.4. DEFINITION
The "Customer Acceptance Criteria" is the document defining the process of examining, testing
or otherwise comparing the product with a given set of specified technical, esthetic and workmanship
requirements leading to an evaluation of the "degree of fitness for use", including possible personal
injury or property damage for the user of the product.
3.2.5. CLASSIFICATION OF DEFECTS
The defects are grouped into the following classes:
Critical defect
A critical defect is a defect that judgment and experience indicate is likely to result in hazardous or unsafe
conditions for individuals using, maintaining or depending upon the product.
Major defect
A major defect is a defect, other than critical, that is likely to result in failure, or to reduce materially the
usability of the product for its intended purpose.
Minor defect
A minor defect is a defect that is not likely to reduce materially the usability of the product for its intended
purpose, or is a departure from established standards having little bearing on the effective use of
operation of the product.
3.2.6. CLASSIFICATION OF DEFECTIVES
A defective is a product which contains one or more defects. The defective will be classified into following
classes:
Critical defective
A critical defective contains one or more critical and may also contain major and/or minor defects.
Major defective
A major defective contains one or more defects and may also contain minor defects but contains no
critical defect.
Minor defective
A minor defective contains one or more minor defects but contains no critical and major defects.
3.2.7. EXPRESSION OF DEFECTIVES

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Number of defects
Percent of defects = ------------------------------------------ X 100%
Number of products inspected
3.2.8. INSPECTION STANDARD
Unless otherwise specified, the inspection standard will be defined by MIL- STD-105E(ISO-2859),
SINGLE SAMPLING PLAN. level II is in use all the time , inspection levels are normal ,reduce and
tighten .
Acceptance Quality Level
When a critical defect is found, this must be reported immediately upon detection, the lot or batch
shall be rejected and further shipments shall be held up pending instructions from the responsible
person in relevant organization.
Major Defective: 0.4 AQL

Minor Defective: 1.50 AQL
3.2.9. GENERAL RULES
The inspection must be carried out by trained inspectors having good knowledge of the meaning of
"fitness for use". The inspection must be based upon the documents concerning the completely
assembled and packed product When more defects appear with the same cause only the most serious
defect must be taken into account. Defects found in accessories packed with the product as connecting
cables, plugs, adapters and the like, and being inspected as a part of the complete product, must be
included in the evaluation.
The evaluation must be within the limits of the product specification and, for not specified characteristics,
be related to the design model, limit samples or judgment of a jury of experts.
Faults must be demonstrable.
3.2.10. TEST CONDITIONS
Unless otherwise prescribed, the test conditions are as follows:
. Nominal mains voltage

Temperature: +5~+35℃
. Warm up time : 30minutes minimum .
. Visual inspection shall be down with the distance from eyes to the sample 35-50 cm .
. Display mode: Primary mode 1280*1024
3.2.11. TEST EQUIPMENTS

1. PC with display adapter or other specific
display adapter which is agreed upon by both parties
2. Test program by BenQ
3. Ruler
4. Power saving test tool
5. Minolta color analyzer ( CA-110 or BM – 7 )
3.2.12. VISUAL INSPECTION CRITERIA
1. PACKING
2. ACCESSORIES
3. APPEARANCE
- 20 -

4. AC POWER AND SIGNAL CABLE
5. INTERIOR OF THE PRODUCT
No Description Class
1 Packing
1.1 Wrong packing material Major
1.2 Carton damaged(over 6cm dia).wet, badly taped or stapled, product will not arrive in good condition Minor
at customer
1.3 Carton damaged(3cm to 6cm dia), badly taped or stapled , product will arrive in good condition at Minor
customer
1.4 Wrong marking of trade mark Major
1.5 Wrong marking of model number Major
1.6 Wrong serial # marking on carton Major
1.7 Product wrongly placed in box ( upside down ) Major
1.8 Broken polyfoam or PU foam Major
1.9 Broken packing bag Major
1.10 Wrong size or poor printing for artwork/character Major
1.11 Bar-code wrong, missing, or damaged Major
1.12 Label on box missing or damaged Major
1.13 Strange object in the box Major
1.14 Unit not corresponding to model stated on external label Major
1.15 Superficial breaking 5 ~ 10 cm dia Minor
2 Accessories
2.1 Missing accessory parts Major
2.2 Wrong Accessory parts Major
3 Appearance of product
3.1 Incorrect color of cabinet Major
3.2 Incorrect color of tilt/swivel base Major
3.3 Wrong logo or name plate Major
3.4 Poor print of logo or name plate Major
3.5 Label on product Wrong or missing Major
3.6 Scratched or dirty but legible spec. label Minor
3.7 GAP between LCD and front bezel is over 2.0 mm Major
3.8 Dot/area discolor over 1mm dia. in front or over 2mm dia. in other areas Major
3.9 Cabinet warped, sagged or bulging ＞0.5% of surface length Major
3.10 Cabinet warped, sagged or bulging noticeable but ＜0.5% of surface length Minor
3.11 Sharp stud or edge, which can cause damage not safe Major
3.12 Finishing of piece parts will not arrived in good condition at the customer Major
3.13 Cabinet step ( between housing and bezel ) ＞1.0mm , < 1.5mm Minor
3.14 Cabinet step ( between housing and bezel ) ＞1.5mm Major
3.15 Wiring or fixing cord comes out of cabinet or jammed Major
3.16 Auxiliary material used during production not removed Major
3.17 Cabinet parts come loose during normal handling, not safe Critical
3.18 Cabinet parts come loose during normal handling, but safe Major
3.19 Tilt/swivel too flexible/not working Major
3.20 Tilt/swivel stiff Minor
3.21 Dirty front bezel and housing can’t remove Major
3.22 Dirty front bezel and housing removable easily Minor
3.20 Sticker or loose user control switch which will not function correctly Major
3.21 Missing knob or switch, not safe Critical
3.23 Missing knob or switch, but safe Major
3.24 Poor functional user controls in mechanical Major
3.25 Unreadable printing of user controls label Major
- 21 -

3.26 Rubber foot missing Major
3.27 LED wrong material or missing Major
3.28 LED sagged >1.0mm or bulging>0.5mm Minor
3.29 Wrong S/N between spec. label and monitor display Major
4 AC power and signal cable
4.1 AC power or connector not correct or damaged, not safe Critical
4.2 AC power or connector not correct or damaged, but safe Major
4.3 Signal cable contact pin dirty Minor
4.4 Signal cable plug dirty or surface damaged, but safe Minor
4.5 Cable crack Major
4.6 Cable scratch ( wire not exposed ), or dirty Major
4.7 AC-DC adapter no function Minor
4.8 Signal cable contact pin dirty Major
5 Interior of the product
5.1 Use Non-QVL ( Qualify vendor list )component Major
5.2 Wrong parts, broken component, but safe Major
5.3 Foreign material
Conductive (Has potential to short circuit) Major
Non-conductive (Moveable) Minor
5.4 Missing hardware, component or screw, stripped screw Major
5.5 Loose hardware/screw or insufficient torque Major
5.6 Poor wire routing, which is no concerned on EMI Minor
5.7 Cold soldering/loose connections (Electrical) Major
5.8 Wires and mechanical structure do not meet UL/CSA or TUV Critical
5.9 Wrong parts, broken component, not safe Critical
5.10 Component burn Critical
3.2.13. OPERATIONAL INSPECTION CRITERIA
1. TEST PATTERN
2. SPECIFICATIONS
3. OPERATIONAL INSPECTION CRITERIA
3.2.13.1.List of test pattern
KEY PATTERN TEST ITEM

A FULL WHITE H - Size , V – Size
.Viewing Angle
Light Output
Impurity, Spot check
Contrast Ratio
Brightness adjust Range
E DARK Background, Spot check
F FULL W , R , G , B Impurity, Spot check

.CIE Coordinate check
- 22 -

G 256 COLORS Color Check
H 16 GREY Gray Check
H Black/White stripe pattern Electric characteristics
3.2.13.2. Video performance

Max. support Pixel rate 165 MHz √
Max. Resolution 1680 x 1050 √
< 3.1 ns
1680 x 1050 @ 60Hz
Rise time + Fall time (50% of minimum pixel √
(max. support timing)
clock period)
Settling Time after Refer to VESA VSIS
< 5% final full-scale value √
overshoot /undershoot Standard V1R1
< 12% of step function
Refer to VESA VSIS
Overshoot/Undershoot voltage level over the full √
Standard V1R1
voltage range
3.2.13.3. Support Timings

Resolution Horizontal Vertical Dot Clock Actual display OK N.A Remark

Frequency (KHz) Frequency (Hz) Frequency (MHz) Resolution
640x350 31.47(P) 70.08(N) 25.17 1280x943 √ DOS
720x400 31.47(N) 70.08(P) 28.32 1280x1024 √ DOS
640x480 31.47(N) 60.00(N) 25.18 1280x1024 √ DOS
640x480 35.00(N) 67.00(N) 30.24 1280x1024 √ Macintosh
640x480 37.86(N) 72.80(N) 31.5 1280x1024 √ VESA
640x480 37.50(N) 75.00(N) 31.5 1280x1024 √ VESA
- 23 -

800x600 37.88(P) 60.32(P) 40.00 1280x1024 √ VESA
800x600 48.08(P) 72.19(P) 50.00 1280x1024 √ VESA
800x600 46.86(P) 75.00(P) 49.50 1280x1024 √ VESA
832X624 49.72(N) 74.55(N) 57.29 1280x1024 √ Macintosh
1024x768 48.36(N) 60.00(N) 65.00 1280x1024 √ VESA
1024x768 56.48(N) 70.10(N) 75.00 1280x1024 √ VESA
1024x768 60.02(P) 75.00(P) 78.75 1280x1024 √ VESA
1024X768 60.24(N) 74.93(N) 80.00 1280x1024 √ Macintosh
1152x864 67.50(P) 75.00(P) 108.00 1280x1024 √ VESA
1152x870 68.68(N) 75.06(N) 100.00 1280x1024 √ Macintosh
1152x900 61.80(N) 66.00(N) 94.50 1280x1024 √ SUN 66
1152x900 71.81(N) 76.14(N) 108.00 1280x1024 √ SUN
1280x1024 64.00(P) 60.00(P) 108.00 1280x1024 √ VESA
1280x1024 75.83(N) 71.53(N) 128.00 1280x1024 √ IBM1
1280x1024 80.00(P) 75.00(P) 135.00 1280x1024 √ VESA
1280x1024 81.18(N) 76.16(N) 135.09 1280x1024 √ SPARC2
1680x1050 75 60 162 1680x1050 √ VESA
Note-3: “P”, “N” stands for “Positive”, “Negative” polarity of incoming H-sync/V-sync (input timing).
3.2.14. PANEL INSPECTION CRITERIA
Inspection Item Specification

Line defect Can’t be seen
Bright Dot <=2 dots
Green bright dots <=2 dots
Dark dots <=4 dots
Total dots defect <=5 dots
Continuous Defect Two continuous bright dots(vertical ,horizontal, oblique):<=1 pair
Exclude continuous green-green bright dots
Three or more continuous bright dots (vertical,
horizontal ,oblique):Not allowed
Two continuous dark dots(vertical ,horizontal, oblique):<=2 pairs
Three or more continuous dark dots(vertical, horizontal,
oblique):Not allowed
Distance between 2B dots:>=15mm
Distance between 2Ddots:>=15mm
Distance between B and D dot :>=10mm
- 24 -

4. Disassembly /Assembly
4.1. Exploded View
- 25 -

4.2. Disassembly /Assembly
- 26 -

- 27 -

5. Level 1 Cosmetic / Appearance / Alignment Service
5.1 Software / Firmware Upgrade Process
5.1.1. Hardware prepared:
a. Print Board (or not);
Print Cord I2C Board

b. I2CBoard.
And I2C Board Jump wire should follow J10 (short), J9 (open), J8/J7/J6/J5 (3 and 2 pin short)
Connected to print Connected to Display

cord and PC Signal Cable
- 28 -

If you have no print cord, you can insert I2C BD into print port on PC directly.
Connect to
LCD
Monitor
PC Print port
5.1.2. Software Prepare:

Please set up attached Genesis ISP software.
Operation sequence as following:
a. Open the execute file and enter into software operation surface.
- 29 -

b. click “ ” , select “Parallel”.
- 30 -

c. Modify “Speed” to 140000 Hz in Parallel item
Click “ ”, device finish.
- 31 -

d. Follow the follow steps in turn：
①. link “I2C BD & power cable & signal cable”.
- 32 -

②．Please enter “forcesa”.
③. press “power on” switch or “plug in AC power cord”. And software show “command
successful”, that is to say , LCD link PC telecommunication ok.
- 33 -

- 34 -

④. enter into file path “batch c:\ISP\spi_flash_isp_nvram_128_v14.txt”, and run program,
Until show “command successful.” That is mean :update FW OK.
- 35 -

5.2. Alignment procedure (for function adjustment)
5.2.1. Preparation:
1. Setup input timing ICL-605( 1280x1024@75Hz ), 32-Grays pattern.
2. Setup unit and keep it warm up at least 30 minutes.
5.2.2. Timing adjustment:
1. Enter factory setting area (press “ENTER”, “MENU” and then press “SOFTPOWER”).
2. Check the settings to following values:
Contrast = 50
Brightness = 90
Color = Normal
Language = English
Then, turn off the monitor power.
3. Turn on power enter user area.
5.2.3 Color balance adjustment:

1. Enter factory setting area (press “ENTER”, “MENU” and then press “SOFTPOWER”).
2. Setup input timing VGA-480(640x480@60Hz), 5 MOSAIC pattern (pattern 42) .
3. Setup Color mode “User preset”.
4. Press “I-KEY”(down), and than OSD will show “White Balance” item and than press “ENTER” button to do
auto color.
- 36 -

5.2.4 Color adjustment:
1. Setup input timing ICL-605, white pattern.
2. Confirm auto color adjustment had already done.
3. Measure color temperature by Minolta CA-110 (or equivalent equipment).
4. Check the color temperature Bluish, Reddish & Normal. The color temperature specification as follows:
White Balance X+- 0.283±0.03

(Bluish, 9300K set on OSD) Y+- 0.297±0.03
White Balance X+- 0.326±0.03
(Reddish, 5800K set on OSD) Y+- 0.342± 0.03
White Balance X+- 0.313± 0.03
(sRGB, 6500K set on OSD) Y+- 0.329± 0.03
5. Setup input timing , 32 -Gray pattern.

To check if there are any abnormal display problems of preset timing modes .
Check the following preset timings with General pattern:
Horizontal Vertical Dot Clock Actual display OK N.A Remark
Resolution
Frequency (KHz) Frequency (Hz) Frequency (MHz) Resolution
640x350 31.47(P) 70.08(N) 25.17 1280x943 √ DOS
720x400 31.47(N) 70.08(P) 28.32 1280x1024 √ DOS
640x480 31.47(N) 60.00(N) 25.18 1280x1024 √ DOS
640x480 35.00(N) 67.00(N) 30.24 1280x1024 √ Macintosh
640x480 37.86(N) 72.80(N) 31.5 1280x1024 √ VESA
640x480 37.50(N) 75.00(N) 31.5 1280x1024 √ VESA
800x600 37.88(P) 60.32(P) 40.00 1280x1024 √ VESA
800x600 48.08(P) 72.19(P) 50.00 1280x1024 √ VESA
*800x600 46.86(P) 75.00(P) 49.50 1280x1024 √ VESA
832X624 49.72(N) 74.55(N) 57.29 1280x1024 √ Macintosh
1024x768 48.36(N) 60.00(N) 65.00 1280x1024 √ VESA
1024x768 56.48(N) 70.10(N) 75.00 1280x1024 √ VESA
1024x768 60.02(P) 75.00(P) 78.75 1280x1024 √ VESA
1024X768 60.24(N) 74.93(N) 80.00 1280x1024 √ Macintosh
1152x864 67.50(P) 75.00(P) 108.00 1280x1024 √ VESA
1152x870 68.68(N) 75.06(N) 100.00 1280x1024 √ Macintosh
1152x900 61.80(N) 66.00(N) 94.50 1280x1024 √ SUN 66
1152x900 71.81(N) 76.14(N) 108.00 1280x1024 √ SUN
1280x720 56.46(N) 74.78(P) 95.75 VESA
1280x768 47.78(N) 59.87(P) 79.5 VESA
1280x768 60.29(N) 74.89(P) 102.25 VESA
1280x960 60.0 60 108 VESA
1280x1024 64.00(P) 60.00(P) 108.00 1280x1024 √ VESA
1280x1024 75.83(N) 71.53(N) 128.00 1280x1024 √ IBM1
1280x1024 81.18(N) 76.16(N) 135.09 1280x1024 √ SPARC2
- 37 -

1360x768 47.71(P) 60.01(P) 85.5 VESA
1440x900 55.935(P) 59.887(P) 106.5 VESA
1440x900 70.5 75 136.48 VESA
1680x1050 75 60 162 1680x1050 √ VESA
6. Checking if the picture is no good, reject this monitor.

7. To check the power consumption by disabling “burn-in mode” setting
8. To clear user data and program complete DDC data to monitor by IIC bus communication.
5.2.5 Writing EDID file:

1. Setup a PC with DDC card.
2. Connect PC to monitor with a D-sub(DVI) signal cable.
3. Please refer to the C212 for the correct EDID file.
4. Runs the writing program to write the EDID file into EEPROM .
5. Read EEPROM data and confirm it to match with the C212 document definition.
5.3 Command definition :

PC Host will send 0x7C IIC slave address and then following 4 bytes command
I2C Send Command Byte1 Byte2 Byte3 Byte4 OK N.A. Remark
Write Contrast to MCU RAM CA 55 Data cksum √
Write Brightness to MCU RAM CA 56 Data cksum √ Write data to MCU RAM and
Write Red Gain to MCU RAM CA 57 Data cksum √ update the related register to
Write Green Gain to MCU RAM CA 58 Data cksum √ refresh the screen immediately.
Write Blue Gain to MCU RAM CA 59 Data cksum √ Don’t store data to EEPROM.
Read Contrast from MCU RAM C3 55 XX cksum √
Read Brightness from MCU RAM C3 56 XX cksum √
Read Red Gain from MCU RAM by color index C3 57 XX cksum √
Read Green Gain from MCU RAM by color
index C3 58 XX cksum √ Base on current color index to
Read Blue Gain from MCU RAM by color index C3 59 XX cksum √ read back the right gain value.
Write C1 (Bluish) R-Gain Data to EEPROM AA 3C Data cksum √
Write C1 (Bluish) G-Gain Data to EEPROM AA 3D Data cksum √
Write C1 (Bluish) B-Gain Data to EEPROM AA 3E Data cksum √
Write C2 (sRGB) R-Gain Data to EEPROM AA 4C Data cksum √
Write C2 (sRGB) G-Gain Data to EEPROM AA 4D Data cksum √
Write C2 (sRGB) B-Gain Data to EEPROM AA 4E Data cksum √
Write C3 (Reddish) R-Gain Data to EEPROM AA 5C Data cksum √
Write C3 (Reddish) G-Gain Data to EEPROM AA 5D Data cksum √
Write C3 (Reddish) B-Gain Data to EEPROM AA 5E Data cksum √
Write User R-Gain Data to EEPROM AA 6C Data cksum √
Write User G-Gain Data to EEPROM AA 6D Data cksum √
Write User B-Gain Data to EEPROM AA 6E Data cksum √
Write Cx R-Gain Data to EEPROM AA 7C Data cksum √
Write Cx G-Gain Data to EEPROM AA 7D Data cksum √ Reserved for some model have
Write Cx B-Gain Data to EEPROM AA 7E Data cksum √ extra color temperature
Write Contrast to EEPROM AA 92 Data cksum √
Write Brightness to EEPROM AA 93 Data cksum √
1=C1/9300/Bluish,
2=C2/6500/sRGB/,
3=C3/5800/Reddish,
Write C/T index to EEPROM AA 94 1~4 cksum √ 4=User, 5=Cx
- 38 -

Write OSD-Hpos to EEPROM AA 95 Data cksum √
Write OSD-Vpos to EEPROM AA 96 Data cksum √
0=DE, 1=EN, 2=ES, 3=FR,
4=IT, 5=JA, 6=繁中, 7=簡中
(Also Update MCU RAM)
European version:
1=English, 3=French,
0=Deutsch, 4=Italian,
2=Spanish, 8=Hungarian,
9=Serbian, 0A=Russian,
0B=Dutch, 0C=Polish,
0D=Czech, 0E=Swedish,
Write Language to EEPROM AA 97 0~17 cksum √ 0F=Portugese, 10=Romanian
Write EEPROM OSD Timer AA 98 Data cksum √
Write EEPROM Volume AA 99 Data cksum √
For model with Gamma curve
Write EEPROM Gamma index AA 9A Data cksum √ selection function
Write OSD Transparency to EEPROM AA 9E Data cksum √
Write OSD Rotation to EEPROM AA 9F Data cksum √
Read C1 (Bluish) R-Gain data from EEPROM A3 3C XX cksum √
Read C1 (Bluish) G-Gain data from EEPROM A3 3D XX cksum √
Read C1 (Bluish) B-Gain data from EEPROM A3 3E XX cksum √
Read C2 (sRGB) R-Gain data from EEPROM A3 4C XX cksum √
Read C2 (sRGB) G-Gain data from EEPROM A3 4D XX cksum √
Read C2 (sRGB) B-Gain data from EEPROM A3 4E XX cksum √
Read C3 (Reddish) R-Gain data from EEPROM A3 5C XX cksum √
Read C3 (Reddish) G-Gain data from EEPROM A3 5D XX cksum √
Read C3 (Reddish) B-Gain data from EEPROM A3 5E XX cksum √
Read User R-Gain data from EEPROM A3 6C XX cksum √
Read User G-Gain data from EEPROM A3 6D XX cksum √
Read User B-Gain data from EEPROM A3 6E XX cksum √
Read Cx R-Gain data from EEPROM A3 7C XX cksum √
Read Cx G-Gain data from EEPROM A3 7D XX cksum √ Reserved for some model have
Read Cx B-Gain data from EEPROM A3 7E XX cksum √ extra color temperature
Read Contrast from EEPROM A3 92 XX cksum √
Read Brightness from EEPROM A3 93 XX cksum √
1=C1/9300/Bluish,
2=C2/6500/sRGB/,
3=C3/5800/Reddish,
Read C/T index from EEPROM A3 94 XX cksum √ 4=User, 5=Cx
Read OSD-Hpos EEPROM A3 95 XX cksum √
Read OSD-Vpos from EEPROM A3 96 XX cksum √
0=DE, 1=EN, 2=ES, 3=FR,
4=IT, 5=JA, 6=繁中, 7=簡中
European version:
1=English, 3=French,
0=Deutsch, 4=Italian,
2=Spanish, 8=Hungarian,
9=Serbian, 0A=Russian,
0B=Dutch, 0C=Polish,
0D=Czech, 0E=Swedish,
Read Language from EEPROM A3 97 XX cksum √ 0F=Portugese, 10=Romanian
Read OSD Timer from EEPROM A3 98 XX cksum √
- 39 -

Read Volume from EEPROM A3 99 XX cksum √
For model with Gamma curve
Read Gamma index from EEPROM A3 9A XX cksum √ selection function
Read OSD Transparency from EEPROM A3 9E XX cksum √
Read OSD Rotation from EEPROM A3 9F XX cksum √
Change Color Temp. to C1/9300K/Bluish CC 01 XX cksum √
Change Color Temp. to C2/6500K/sRGB CC 02 XX cksum √
Change Color Temp. to C3/5800K/Reddish CC 03 XX cksum √ Change C/T immediately. And
Change Color Temp. to User CC 04 XX cksum √ store C/T index to EEPROM.
Change Color Temp. to Cx CC 05 XX cksum √ Reserved
Change Input Source to D-Sub CD 01 XX cksum √
Change Input Source to DVI CD 02 XX cksum √
On burn in mode CE 01 XX cksum √ Store data to EEPROM
XX* = Non “1” value
Off burn in mode CE XX* XX cksum √ Store data to EEPROM
Monitor is forced power saving CF 01 XX cksum √
Monitor wake up from power saving CF XX* XX cksum √ XX* = Non “1” value
Change Sense-Eye mode to Standard C0 00 XX cksum √
Change Sense-Eye mode to Movie1 C0 01 XX cksum √ Change Sense-Eye mode
Change Sense-Eye mode to Movie2 C0 02 XX cksum √ immediately. And store the
Change Sense-Eye mode to Photo C0 03 XX cksum √ index to EEPROM.
Set luminance sensor mode to Off C1 00 XX cksum √
Set luminance sensor mode to Bright C1 01 XX cksum √ Change luminance sensor
Set luminance sensor mode to Moderate C1 02 XX cksum √ mode immediately. And store
Set luminance sensor mode to Dim C1 03 XX cksum √ the index to EEPROM.
Increase ADC R-Offset2 AC 23 Data cksum √
Increase ADC G-Offset2 AC 24 Data cksum √
Increase ADC B-Offset2 AC 25 Data cksum √
Increase ADC R-Gain AC 33 Data cksum √
Increase ADC G-Gain AC 34 Data cksum √
Increase ADC B-Gain AC 35 Data cksum √
Decrease ADC R-Offset2 AD 23 Data cksum √
Decrease ADC G-Offset2 AD 24 Data cksum √
Decrease ADC B-Offset2 AD 25 Data cksum √
Decrease ADC R-Gain AD 33 Data cksum √
Decrease ADC G-Gain AD 34 Data cksum √
Decrease ADC B-Gain AD 35 Data cksum √
Read ADC R-Offset2 AE 23 XX cksum √
Read ADC G-Offset2 AE 24 XX cksum √
Read ADC B-Offset2 AE 25 XX cksum √
Read ADC R-Gain AE 33 XX cksum √
Read ADC G-Gain AE 34 XX cksum √
Read ADC B-Gain AE 35 XX cksum √
User mode to factory mode 1A 5A XX cksum √
Auto Color (Offset1, Offset2, Gain) 1B 5A XX cksum √
For specified “Industry
Copy EDID Serial number to EEPROM 1C 5A XX cksum √ Customer” model.
Factory mode to User mode 1E 5A XX cksum √
Clear user mode and factory recall 1F 5A XX cksum √ Store data to EEPROM
- 40 -

Write EDID data to MCU DDC RAM 55 NA NA NA √ For MTV312 MCU type
Copy DDC RAM data to EEPROM BB NA NA NA √ For MTV312 MCU type
Drive WP pin to low to enable write DDC IC 55 NA NA NA √ For stand alone DDC IC
Drive WP pin to high to disenable write function BB NA NA NA √ For stand alone DDC IC
For input signal with multi-
Switch DDC bus to DVI-A DDC IC 44 NA NA NA √ input source
For input signal with multi-
Switch DDC bus to DVI-D DDC IC 33 NA NA NA √ input source
Change Senseye Mode C0 0~3 XX cksum √
PowerOFF: Data=AA
Change Power Status D0 Data XX cksum √ PowerON: Data=Other Value
Asia: Data=AA
Change Language Type D1 Data XX ckssum √ European: Data=Other Value
EEPROM Bank R/W (For Debug using only, not for Production Line Write EEPROM directly)
Read EEPROM Bank 0 B0 Address XX cksum √
Read EEPROM Bank 1 B1 Address XX cksum √
Read EEPROM Bank 2 B2 Address XX cksum √ (For 24C08 type)
Read EEPROM Bank 3 B3 Address XX cksum √ (For 24C08 type)
Write EEPROM Bank 0 B8 Address Data cksum √
Write EEPROM Bank 1 B9 Address Data cksum √
Write EEPROM Bank 2 BA Address Data cksum √ (For 24C08 type)
Write EEPROM Bank 3 BB Address Data cksum √ (For 24C08 type)
Note A: Byte4 (cksum) = Byte1 + Byte2 + Byte3

Note B: Data = The value write to MCU or EEPROM
Note C: XX = don't care, any value (<=0xFF).
When PC Host sends 0x7D command to MCU, MCU must return as following (2 bytes)
Return Code R-Byte1 R-Byte2
Checksum error code FC AA
Normal return code the above Byte3 (/data) FC
If normal return code is exact FCh FC CF
- 41 -

6. Level 2 Circuit Board and Standard Parts Replacement
6.1. Block diagram
This specification describes T201W, which is a 20” WSXGA+(1680×1050 @60Hz) and 16.7M
colors(Support Colors 6 bits + HiFRC) .
T201W offers DDC2BI and DDC/CI functions to meet VESA standard for user adjusting from the software.
The T201W consists of a LCD module with 4 lamps, a power board including an inverter, a control board,
and a LED board. The block diagram is shown as below.
- 42 -

Interface board diagram:
(a) Circuit operation theory:

A basic operation theory for the analog interface board is to convert input signal into digital RGB.
Analog RGB signals are converted to digital signals through ADC circuit.
The microprocessor TSUMU5RHK receives video data and optimizes the image automatically.
TSUMU5RHK integrated ADC/PLL and an Ultra-Reliable DVI compliant digital receiver to deliver a
high-quality solution for mainstream dual input monitors.
(b) IC introduction:
1.) DDC (Display Data Channel) function: We use DDC IC to support DDC/2B function. DDC data
is stored in 24C02(EEPROM). Those data related to LCD monitor specification. PC can read
them by “SDA” and “SCL” serial communication for I²C communication for DDC2B.
2.) TSUMU5RHK IC: There are triple ADC(up to 165MHz ), LVDS transmitter ,Scaling, DIGITAL
VIDEO INPUT, and OSD functions in the TSUMU5RHK IC. Scaling IC is revolutionary scaling
engine, capable of expanding any source resolution to a highly uniform and sharp image,
combined with the critically proven integrated 8 bit triple-ADC and patented Rapid-lock digital
clock recovery system. It also support detect mode and DPMS control.
3.) EEPROM: We use 24C32 to store all the adjustable data and user settings and use 24C02 to store
D-SUB EDID data.
A-2.) Control board introduction:

There are 8 keys for user's control which includes “Power” “i key”, “Menu/Enter”, “Exit”,
“Down” and “Up” keys. The following descriptions are the introduction of these keys.
(1) “Power” : For monitor power turn on/off
(2) " Menu/Enter " key: For enter sub-menus or select items.
(3)Up/Plus key: For up select and increase adjustment
(4)Down/Minus key: For down select and decrease adjustment
(5)" Exit " key: Back to main menus (auto save), or leave OSD
(6)" i - key ": For auto adjust vertical position, phase, horizontal position and pixel clock.
- 43 -

Power board diagram:
#1 EMI Filter
This circuit (Fig. 2) is designed to inhibit electrical and magnetic interference for meeting FCC,
VDE, VCCI standard requirements.
L4 L5
t
2 1 L3
TR601
L602
NTC 8OHM 1 4
2 3
C603 N3
2200P 19MH
N2
C604
2200P
2
300U
L601
3
C602
0.22U
L2 N1
Fig. 2
#2 Rectifier and filter

- 44 -

AC Voltage (90-264V) is rectified and filtered by BD601, C605 (See Fig 3) and the DC Output
voltage is 1.4*(AC input). (See Fig.3)
3
BD601
~ GSIB4A60-LF
E1
4 - + 1
1
~ + C605
120U 450V
2
<Spec>
2
Fig. 3
#3 Switching element and Isolation power transformer

When the Q601 turns on, energy is stored in the transformer. During Q601 turn-off
period, the stored energy is delivered to the secondary of transformer. R607, C607 and
D601 is a voltage-snubber circuit. R615 is current sense resistor to control output power.
(See Fig.4)
L605
E2
R607 45 OHM
68K J C607
1000P K
2 T601 10
K
E4
D601
UF4007-LF
A
3
E5
L604
45 OHM
7
E3
1
D602 9
EGP10D L608
K A 4
45 OHM
D
G
Q601
2SK3530-01MR
S
5 8
350U
R615
0.22
Fig. 4
#4 Rectifier and filter

D701 and C702 C703 C704 are to produce DC V-INVERTER output. (See Fig.5)
D702 and C706 C707 C708 are to produce DC +5V output.
- 45 -

C701 1000P K
V-INVERTER
K
A1
2 T601 10 J ZD701 R715
A2 15V 100 J
D701
R713
C
A
1
1
1
Y G862C15R
+ C702 + C703 + C704 R703 B Q701
3 330U 35V 330U 35V 330U 35V 10K 2SC1213A
RC1820 RC1820 RC1820 330
E
2
R714
4.7K
7
1
L702
A1 +5V
9 J
A2
4
D702 2.7U
Y G862C15R
1
1
1
1 + C709
+ C706 + C707 + C708 1000U 10V
1000U 1000U 1000U
2
16V 16V 16V
2
2
2
5 8
350U
Fig. 5
- 46 -

#5 PWM Controller
The PWM controller NCP1200A implements a standard current mode architecture.
With an internal structure operating at a fixed 60KHz.Where the switch time is
dictated by the peak current setting-point. When the current setting-point falls below a
given value. The output power demand diminish, the IC automatically enters the so-
called skip cycle mode and provides excellent efficiency.
L605
E1
E2
45 OHM
1
R608 R607 C607
+ C605 330K 68K J 1000P K
L3 120U 450V
<Spec> 2 T601 10
E4
K
2
3
BD601 C1
~ GSIB4A60-LF
R609 D601
330K UF4007-LF
4 - + 1
A
3
E5
C2
R603 L604
N2 ~ 18K R616 45 OHM
330K 7
2
E3
P02 D603 1
1N4148
R611 D602 9
220 EGP10D L608
IC601 E6 2 1 K A 4
45 OHM
K
1
1
NCP1203AP60
1 ‧ 8 + C611 + C606
ADJ HV 47U 50V 47U 50V
2
2
A
2 7
FB NC ZD601
15V
R617 3 6 D604
D
CS VCC R623
1K 1N4148
4.7 2 1
P17
4 5 G
GND DRV Q601
C613 0.1U K R612 2SK3530-01MR
S
47
5 8
2
R613 350U
1K D605 R614
R619 1N4148 18K R615
18K 0.22
R610
1
18K C609
1000P J
P01
Fig. 6
#6 Feedback circuit
- 47 -

PC123 is a photo-coupler and TL431 is a shunt regulation. They are used to detect the
output voltage change and be the primary and secondary isolation. When output
voltage changes, the feedback voltage will be compared and duty cycle will be
decided to control the correct output voltage. (See Fig.7)
R709
P01
IC602 R701
330
1
1K
R711
PC123FY 1 3 10K F
2
R710
10K
K C711
R 0.1U K
IC702 R712
A
LM 431A 10K F
Fig. 7
Inverter diagram:
An Intelligent CCFL Inverter Controller --- OZ9938
The OZ9938 is a high-performance, cost-effective CCFL (Cold Cathode Fluorescent Lamp)

controller designed for driving large-size Liquid Crystal Display (LCD) applications requiring 2 to 6
CCFLs.
The OZ9938 provides two drive signals for most power conversion topologies while maintaining
high-efficiency operation. The PWM controller provides a soft-start operation, current and voltage
regulation, over-voltage and over-current protection, high drive capability and multiple dimming
functions (internal PWM or external PWM or analog dimming functions).
The controller converts unregulated DC voltages into a nearly sinusoidal lamp voltage and current
waveforms.
The control logic provides a regulated ignition voltage and appropriate protection features for
over-voltage or over-current conditions. The OZ9938 offers a high level of integration, while
maintaining flexibility and high-efficiency operation that reduces external component heating,
resulting in higher reliability and longer CCFL life. The proprietary design technique provides a
simple, low-cost system solution.
Pin Assignment of OZ9938
- 48 -

IC801
1 16 +5VA
DRV1 PGND
2 15
2
VDDA DRV2
ZD805
6.2V C804 R808 10K 3 14 R812
1U K TIMER GNDA 34.8K F
1
R811
1
+ C818 4 13 3M F
2.2U K DIM CT
OZ9938
10V
2
5 12
ISEN SSTCMP
R809
33K 6 11
VSEN LCT
7 10 C825
OVPT ENA 4700P J
C829 C826 C823
R810 8 9 56P K 470P J 220P J
33K NC1 NC2 C820
0.047U K
P08
P07
- 49 -

Push-Pull Configuration
1
+ C801 C827 R814 R815 F1
330U 35V 1U Z 33 33
RC1820 1206 1206
2
C806 C810
2200P J 2200P J T801
DRVA
6 . 7
C817
15P J
Q808
D
R829
2SK3702JS
.
3
G C835 4
1000P
10 J R837 10K
S
DRVB
.
1
8
F2
1J.26049.061
R830 D Q809
2SK3702JS
G
10 J R838 10K
S
Fig.1
Fig. 1 the Q808, Q809 and T801 form a Push-Pull configuration.

When Q808 turn on, then Q809 turn off
Q808 turn off, then Q809 turn on.
The result in T801 primary coil has an AC square waveform.
Certainly, the secondary of T801 will produce high voltage AC square waveform.
Through C817 filter capacitor, will output sin waveform. T802, C824 are also the same.
- 50 -

Feed-back Circuit
F1 TP801 CN801
1
TP802 1
R824 2
C814 3M 2
5P D R846 2062204102
T801 1K J
. 7 D805
A2
J
6 C817 BAV70
15P J K A
C845 C815 R832 J
.
3 (OPEN) 2700P J
10K F D809
BAV99
A1
4
TP803 CN802
1
1
.
1
8
F2
R819
TP804
2
2
3M 2062204102
1J.26049.061 R847
1K J
R820
4.7K F
P08
C837 R825 R827

0.033U K 442 442
P07
C819 R823
0.22U M 100K
Fig.2
Fig. 2 shows the feedback circuit consists of a lamp, R846, D809, R825, R827 and C837.
With the lamp current through D809, a half sin-waveform voltage signal is produced. We may get the
Maximum value through R825/R827/C837.
After OZ9938 gets the feedback voltage signal from PIN5, the duty of the PWM driver outputs is
decided.
- 51 -

A-5.) Audio block diagram:
DC volume Mute
control Enable/Disable
Audio IC
Audio in APA2069 Speaker
Fig.1
The audio block consists of an audio board and dual speaker drivers. The speaker drivers are
using 35 x 16mm (rated 1.5W/CH) with DC volume control, power is supplied by power board
and audio input is from PC audio output (Line Out).
1. Audio Power Amplifier IC:
Use ANPEC POWER IC APA2069 which is stereo ClassAB BTL output amplifiers with
DC volume control. The devices are designed for use in TV and monitor. Use +5V from
power board and connect speaker drivers to offer 1W/CH.
2. DC Power Input:
To supply +5V for Amplifier IC APA2069 power source.
3. Audio Input:
Connect with PC audio output in 3.5mm to 3.5mm signal line.
4. Speaker driver:
Use 8 ohm / 35 x 16mm speaker driver (rated 1.5W/CH).
5. DC Volume Control:
The control voltage range is 0 ~ 3.3V (from MCU).
- 52 -

6.2. TROUBLE SHOOTING GUIDE
6.2.1. No Display or display is unstable:

Interface Board:
- 53 -

6.2.2. BUTTON function:
Control Board
6.2.3. OSD function:
- 54 -

6.2.4. No power troubleshooting
- 55 -

6.3. Spare Parts List
Service BOM Report
Supplier: IMS
Site: S-BQS
Facility: SL
Model: T201W A
Item No: 9J.07N72.396
Item Description: 20W LCD MNT T201WA ANALOG SB
Part Number Part Description MOQ L/T

5E.07N02.001 PCBA SPS BD MI W2007
5E.07N03.001 PCBA CTRL BD MI W2007
5E.09306.001 PCBA JACK BD V707 MI
4B.L2H12.002 CVR AC-SOCKET ABS 2007FPB
5F.LU1VP.001 LCDM 20W M201SP01-V0 AUO
5K.L2M08.501 CABLE SIGNAL 3COAX OD_5.0 1.5M
6K.07N01.031 ASSY BZL ABS T201WA 8110C
6K.07N09.001 ASSY RC ABS 7054A SP01 DSUB
6K.07N10.001 ASSY MBKT SP01V0 DSUB W2007
6K.09Y03.011 ASSY CLMN ABS Y7054A W2207
2G.02718.051 CORD H05VV-3G 10A250V 1500 EUR
4D.07N01.001 CTN A A1 567*493*131 W2007
4G.07N01.001 CSN L EPS W2007
4G.07N02.001 CSN R EPS W2007
5B.07N01.001 CD MANUAL BenQ T201W/T201WA
6K.07N03.001 ASSY BASE ABS W/P 7054A W2007
- 56 -

Appendix 1 – Screw List / Torque
(A) STANDARD SCREW TORQUE SPEC.
MOUNTIN
TORQUE HOLE SIZE Screw
ITEM P/N DESCRIPTION G
(KG-CM) (MM) Head
MATERIAL
1 8F.205B4.019 SCRW MACH STEEL HEX #4-40 NI METAL 5.0±0.6 #4-40 X
2 8F.5A224.6R0 SCRW MACH FLAT M3*5L ZN METAL Side mount:3~4 M3*0.5 #2
Other: 4±0.6
3 8F.XA356.6R0 SCRW TAP FLAT M4*6L B-ZN NYL METAL 9.0±1.0 M4*0.7 #2
4 8F.8A356.100 SCREW MACH FPH M4*10L B-ZN METAL 11.0±1.0 M4*0.7 #2
NYL
5 8F.5A356.8R0 SCRW MACH FH M4*8L B-ZN NYL METAL 9.0±1.0 M4*0.7 #2
6 6K.L7204.001 ASSY SCREW M4*10L FP527 METAL 11.0±1.0 M4*0.7 #2
7 6K.L8810.001 ASSY SCREW M4*8L FP726A NLK METAL 9.0±1.0 M4*0.7 #2
ISU
9 6K.L8811.001 ASSY SCREW M4*6 FP726A NLK METAL 9.0±1.0 M4*0.7 #2
ISU
(8F.5A456.6R0+4B.L7212.001)
9 8F.5A422.2R4 SCRW MACH FLAT-P M2*2.4L ZN Plastic 1.0±0.1 ∅1.4±0.05 #1
10 8F.VA512.4R0 SCRW TAP PH M2*4L NI Plastic 1.0±0.2 ∅1.6±0.05 #1
11 8F.XA213.8R0 SCRW TAP FLAT/PT M2.5*8L ZN Plastic 4.0±0.5 ∅2.0±0.05 #1
12 8F.WA314.8R0 SCRW TAP CAP M3*1.34P*8L B-ZN PLASTIC 5.0±1.0 ∅2.35±0.05 #2
13 8F.XA524.6R0 SCRW TAP FLT M3*6L NI PLASTIC 4.5±0.5 ∅2.35±0.05 #2
14 8F.XA314.8R0 SCRW TAP FLAT M3*1.34P*8L B- PLASTIC 4.5±0.5 ∅2.35±0.05 #2
ZN
15 8F.XA326.100 SCRW TAP FLAT M4*10L B-ZN Plastic 7.5±0.5 ∅3.4±0.05 #2
16 8F.MA224.5R5 SCRW TAP FLAT-P M3*5.5L ZN Metal None tread：8～10 ∅2.68±0.03 #2

Have tread:6～8
Aluminum:4~5
17 8F.MA324.5R5 SCRW TAP FLAT-P M3*5.5L B-ZN Metal None tread：8～10 ∅2.68±0.03 #2
Have tread:6～8
Aluminum:4~5
18 8F.00273.6R0 SCRW TAP PH F/10WSH M3*6L C- Metal None tread：8～10 ∅2.68±0.03 #2
ZN Have tread:6～8
Aluminum:4~5
19 8F.VZ526.6R0 SCRW TAP FLAT+EXTM4*6L ZN- Metal 10±1.0 M4*0.7 #2
W
20 8F.00007.144 SCREW TAP CAP #4-40*10 ZN Aluminum 3.3±0.3 ∅2.6±0.03 #2
(B) SPECIAL SCREW TORQUE SPEC.

MOUNTING TORQUE HOLE SIZE Screw
ITEM P/N DESCRIPTION
MATERIAL (KG-CM) (MM) Head
1 8F.00274.8R0 SCREW FPH TAP M3*8L NI Plastic 5.0±1.0 ∅2.35±0.05 #2
2 8F.00003.143 SCRW TAP PAN #4-40*3/8 Aluminum 3.3±0.3 ∅2.6±0.03 #2
- 57 -

3 8F.VG434.4R0 SCRW TAP PAN F/WSH M3*4L C- METAL No thread：8～10
ZN Have thread:6～8 ∅2.68±0.03 #2
Aluminum:4~5
4 8F.1A356.100SCRW MACH PAN M4*10L B-ZN Metal
11.0±1.0 M4*0.7 #2
NYLO
5 6K.L1G06.001 ASSY SCRW M4*12L L1740 METAL 11.0±1.0 M4*0.7 #2
6 8F.5A356.120 SCRW MACH FHM4*12L B-ZN METAL 11.0±1.0 M4*0.7 #2
NYL
7 8F.PA526.8R0 SCREW TAP PAN M4*8L NI PLASTIC 7.5±0.5 ∅3.4±0.05 #2
8 8F.5A554.5R0 SCRW MACH FLAT M3*0.5P*5L NI METAL Side mount:3±0.6 M3*0.5 #2

N Other: 4±0.6
*SCREW Q’TYPE AND POSITION D-SUB Connector DVI Connector
REFERRED TO C328. SCREW TORQUE SPEC. SCREW TORQUE SPEC.
*NOTES:
1. (A)STANDARD SCREW TORQUE SPEC.
2. (B)SPECIAL SCREW TORQUE SPEC.
3. T: TAPPING SCREW.
4. M: MACHING SCREW.
SCREW D-SUB SCREW DVI
SCREW TORQUE: 1.2±0.3 SCREW TORQUE : 1.2±0.3(KG-

(KG-CM) CM)
Appendix 2 Physical Dimension Front View and Side view

Physical Dimension Front View and Side view
- 58 -

- 59 -

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l

Product Service Manual – Level 2

Service Manual for BenQ:

Applicable for All Regions

First Edition (June, 2006)

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1. About This Manual

The following terms are trademarks of BenQ Corporation:

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2.1. RoHS (2002/95/EC) Requirements – Applied to all countries require RoHS.

2.2. Safety Notice

2.4. Related Service Information

BenQ Global Service Website: http://support.benq.com/front/benqmain.asp

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The features summary is shown as below,

Feature items Specifications Remark

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Item Condition Spec OK N.A Remark

3.1.2.2 Signal interface

Item Condition Spec OK N.A Remark

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Pin Signal Assignment Pin Signal Assignment

Note-2: The pin assignment of 24-pin DVI-D connector is as below,

Pin Signal Assignment Pin Signal Assignment

3.1.2.3 Video performance

Item Condition Spec OK N.A Remark

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3.1.2.4 Scan range

Item Condition Spec OK N.A Remark

3.1.2.5 Plug & Play DDC2B DDC-CISupport

Item Condition Spec OK N.A Remark

3.1.2.6 Support Timings

Input Timing Actual Output

Resolution Horizontal Vertical Dot Clock Actual display OK N.A Remark

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1280 x 960 60.00 60.00 108.00 1680x1050 √ VESA

3.1.3. Operational & Functional Specification

*All spec. of monitor need to warm up at least 1hr.

Brightness At R/G/B saturated condition 250 cd/m2 (typ.),200(min) √

3.1.3.2 Brightness Adjustable Range

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3.1.3.3 Acoustical Noise

Item Condition Spec OK N.A Remark

Item Condition Spec OK N.A Remark

Item Condition Spec OK N.A Remark

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3.1.3.6 Electrostatic Discharge Requirements

Item Condition Spec OK N.A Remark

Item Condition Spec OK N.A Remark

Item Condition Spec OK N.A Remark

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Item Condition Spec OK N.A Remark

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Item Condition Spec OK N.A Remark

3.1.4.2 Optical characteristics of LCD panel

Item Unit Conditions Min. Typ. Max. Remark