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GMP Training

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The key takeaways are that training is important for all employees in a pharmaceutical company and should cover background information, GMP practices, and specific skills. Training helps motivate employees and improves performance when they understand how their work impacts patients.

The three basic training elements discussed are introductory/background training for new employees, GMP training including hygienic practices, and specific skills training.

Some of the topics that should be considered for GMP training are the history of medicine, the healthcare industry and company's role, benefits and risks of medicines, quality assurance/control, documentation systems, cleanliness and hygiene, legislation and inspections.

GMP Training

The Major Training Elements


The areas in which training needs to be given may be considered as forming three basic training
elements:1.Introductory, background (induction or orientation) training for newemployees2.GMP
training, including training in hygienic practices3 . S p e c i fi c s k i l l s t r a i n i n g No one of these
elements should be neglected.
Background Training
All new employees, in any job, in any industry, need to acquire a certain basic knowledge of the
company in which they will work; its pay, personnel, and promotion policies; its physical layout (they
need to find their way around); its supervisory and management structure; and so on. In the
pharmaceutical industry, it is also important that employees are aware of the ethical, social, and
legalsignificance of the company’s activities. The task of impressing upon employees the importance
of the end product, and of the
quality
of the end product, should be relatively easy, since treatment by medicine is an inherently human-
interest subject. Every opportunity should be taken to stress that the company is making medicines for
patients. Not only is it a powerful factor in employee motivation, it is indisputable that people learn
quicker and better, and function more effectively, when they can relate what they are learning and
what they are doing to a wider context. The employee in the pharmaceutical industry needs to be able
to relate his or her job not only to the work of the factory as a whole, but also to the social — the
human — significance of what their company is doing. This is not just high-minded ethics. It is also,
like so much of GMP, good hard-headed business sense

GMP Training
GMP training is necessary for all Production and Quality Control workers, and also for any other
personnel whose duties take them into production or control areas, or in any way bear upon the nature and quality of a
company’s products. To provide a context, to stimulate interest, and to supply motivation, this training
should be related to the general background of the history and use of medicines and their role in
society, briefly and simply explained. The following is a brief checklist of topics that should be
considered:

Brief history of medicine — the “therapeutic revolution”


Background of the healthcare industry and the company’s place in it
Benefits and risks of modern medicines
Cost of medicines: R & D

The need for GMP


Quality Assurance and Quality Control
Pharmaceutical dosage-forms and packs
Company product lines
Problems of faulty batches and recall
Theneedandreasons fordocumentation, records, andwritten procedures
The company’s documentation system — and the importance of abiding by it
Cleanliness, hygiene, and simple microbiology
Personal hygiene

Plant and equipment cleaning methods and schedules

Nature and problems of microorganisms

Microbial and cross contamination

Clothing

Effects of legislation, regulation, and inspection

The overall company manufacturing and control cycle

The emphasis placed on different topics may vary in different organizations. Always, the main
motivating thrust should be that the reason for being GMP-minded is for the sake of the sick patient
who needs the products. A secondary motive can be the fact that if the company produces significantly
defective goodsit will rapidly cease to be able to pay employees. While staff must obviously havean
understanding of relevant statutory and regulatory matters, and of the need toabide by the law, an
approach based solely on “we have a quality system, and we follow GMP, and we do it this way
because the man from the Regulatory Authority says so, and if we do not we will be in trouble” is
likely to have amuch lower motivating force.
Skills Training
A wide range of skills is required. Some jobs are simple, routine, and repetitive.Others
may require a considerable level of expertise, concentration, and judg -ment. It is neither
possible nor appropriate to dwell here in detail on trainingin all possible specific skills.
Suffice it to say that skills (e.g., operating amachine, servicing equipment) cannot be
satisfactorily acquired in the class-room. This is preeminently a case for showing, for
demonstrating, and forhands-on practice.In no other industry can the need for sound
training be more obviously apparent, yet it is sadly true that, across the industry as a
whole, there has been a wide spectrum of personnel policies and training approaches,
from well-organized, efficient enthusiasm to lip -serving, indifferent inadequacy. (Fora
further consideration of training and of training techniques see Annex 2 tothis chapter.)

Assessment of Training
The effectiveness of training should be assessed during each session by oralquestions and answers, and
at the end of each by a simple, largely multiple-choice, question paper. In the longer term, assessment
should be by observationof operator performance and adherence to systems and procedures, as
notedduring periodic company self audits etc.
Retraining
Retraining and/or refresher training should be given whenever:(a)Assessment of post-training
effectiveness, or(b)Changes in Company organization, systems or technologies indicate the
need.

Training Records
There should be two types of training records:1 . T h e p e r s o n a l fi l e o f e a c h m e m b e r o f s t a f f
s h o u l d c o n t a i n a r e c o r d o f the training received, indicated by module reference number (see
Figure2.1).2.Departmental training records should be maintained, indicating in tabularform
the training received by each member of staff (see Figure 2.2).

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