E Contract

DocuSign Envelope ID: BF4EEB36-EF47-49EB-8947-F901891E1712
Residential Service Contract
Your Virgin Media services Contract period:

Key financial information
You bought:
F X
Fibre Broadband
T VIVID 50 H 12 Months
A G X
Your monthly service charge £33.00

Account details:
Other items & charges (these charges will only appear on your next bill) £25.00 Customer account number: Area reference:
678300803 21
T Virgin Media Hub 3.0*
Contract number:
* indicated items included on your package price.
21/013783502/01
Contract date:
Tuesday 19th June 2018
About you:
Main account holder's name:
Mr Jesus E Blandon Romana
Address:
Flat 8 Hutchins House

Kings Avenue
London Sw4 8De
SW4 8DE
DocuSign Envelope ID: BF4EEB36-EF47-49EB-8947-F901891E1712
Your contract explanation
Your monthly service charges: This section shows the monthly price for your package. If you are enjoying a discount, the end date for
this is shown, and the price once your discount has expired shown at the bottom.
One-off items and charges: This section includes one-off charges or credits that are applied to your account.
This contract and your first bill: Just so you know, your bill amount may not be the same as this contract. Please go to
virginmedia.com/BillExplainer for further details.
Non-Direct Debit and paper bill charges: If you do not pay by Direct Debit, Virgin Media Payments Ltd will charge you a payment
handling fee of up to £5 per month. If you want to receive a paper bill, you will be charged £1.75 a month. To get free online billing
simply sign in or register at virginmedia.com/myvirginmedia.
The legal stuff - Key information

The full Virgin Media Terms and Conditions form part of this However, we recommend calling our team because this allows us
agreement and can be found at virginmedia.com/legalstuff. to quickly register your request and any refund in good time.
Please read through the following terms and conditions carefully. You’ll be refunded for any charges paid within 30 days. This is
This agreement is for the minimum period set out on this consistent with your rights under the Consumer Contracts
contract. All other services are provided to you by Virgin Media (Information, Cancellation and Additional Charges) Regulations
Ltd or Virgin Media Payments Ltd. You must be a UK resident 2013. Any cancellation after this time will be subject to the
and be aged 18 or over. Virgin Media services are not available in termination procedures set out in section M of your Terms and
all areas and are subject to survey. Regional variations apply. Conditions.
Your order is subject to a credit check and services are supplied
subject to status. All prices include VAT. Our privacy policy tells Missing payments
you about the purposes for which we use your personal Please be aware that missing payments could have severe
information, to whom it may be disclosed and what to do if you consequences and may make obtaining credit more difficult.
change your mind about us keeping you in the loop with special
offers and exclusive rewards. Broadband speed
Actual speeds may vary from the advertised speed of your
Got a query with your contract or wish to cancel? product, particularly at peak times. This is due to factors
You can speak to our team on 0345 234 0754* anytime Monday including your internal wiring, network capacity, device
to Friday; 8am to 8pm on Saturdays; and 9am to 5pm on limitations, use of a wireless connection, our traffic management
Sundays and Bank Holidays. Please have your account number policy and the number of customers online and accessing any
(which you can find at the top of this contract) to hand. To particular website at any one time. At peak times, high usage, e.g
cancel you have FOURTEEN days from the day after you place due to major sporting events, may cause congestion. For more
your order to do so. info on broadband performance, traffic management policies and
other reasons why broadband speeds may vary, or for help, visit
Alternatively, please print this contract form and write CANCEL www.virginmedia.com/ourspeeds, where you can also find out
across the front and send it to: Virgin Media, Winnall Down, about our membership of Ofcom’s Broadband Speeds Code of
Alresford Road, Winchester, Hampshire, SO21 1FP Practice.
Returning our equipment

If you have any equipment, please don’t use it and keep it in a
safe place. You’re responsible for making sure it gets back to us
safely, so please use the packaging we’ll send you. If we don’t
receive the equipment back from you, we may have to charge
you for the full value of the equipment.
The equipment supplied to you under this Agreement do not

become your property and you must not sell them.
* For details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Call costs from other networks and mobiles vary.
Signed for and on behalf of Virgin Media Ltd

and Virgin Media Payments Ltd: Your Signature:
Our Signature: S Date Signed: 15 de junio de 2018

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DocuSign Envelope ID: BF4EEB36-EF47-49EB-8947-F901891E1712

Residential Service Contract

Your Virgin Media services Contract period:

Your monthly service charge £33.00

Tuesday 19th June 2018

Mr Jesus E Blandon Romana

Flat 8 Hutchins House

The legal stuff - Key information

Returning our equipment

The equipment supplied to you under this Agreement do not

Signed for and on behalf of Virgin Media Ltd

Our Signature: S Date Signed: 15 de junio de 2018

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