John Citizen Your Account Number: A-0CT0PUS

2nd Floor, UK House, Bill Reference: 88888888 (3rd June 2020)

164-182 Oxford Street
London W1D 1N Your estimated annual cost

£392.64 a year for electricity

£235.72 a year for gas

This is an estimate based on your expected

annual energy usage, and your current tariff
rates, charges and discounts, including VAT.
Your energy account Actual billings will vary depending on your
usage and tariff selection. More information
about your current tariff can be found
overleaf

4th March 2021 - 3rd June 2021

Could you pay less?

On 4th March 2021 your previous balance was £561.08 Remember - it might be worth thinking
about switching your tariff or supplier.

1. We have charged you For your electricity (on meterpoint 2000088888888)

Good news, you’re already on our cheapest

VAT included. variable tariff. We’ll let you know if this
changes.

Gas (estimated) 4th March 2021 - 1st June 2021 - £59.35 You could save £2.67 a year by switching to
our Super Green Octopus, a green fixed
tariff. Although as a green fixed tariff, it is
Electricity (estimated) 4th March 2021 - 1st June 2021 - £91.92
subject to slightly different terms to your
current variable tariff.

2. You have paid f you’d like to make the change, just drop
us an email to hello@octopus.energy and
Direct Debit collection - 30th March 2021 +£84.62 we’ll sort it for you.
Direct Debit collection - 28th April 2021 +£84.62
Direct Debit collection - 28th May 2021 +£84.62
For your electricity (on meterpoint 2000088888888)

Good news, you’re already on our cheapest

On 3rd June 2021 your new balance was £663.67 variable tariff. We’ll let you know if this
changes.
You could save £28.54 a year by switching
to our Octopus 12M Fixed, a fixed tariff.
Although as a fixed tariff, it is subject to
slightly different terms to your current
variable tariff.

If you’d like to make the change, just drop

us an email to hello@octopus.energy and
we’ll sort it for you.

Octopus Energy Limited Registered Office Registered in England & Wales No. 09263424

octopus.energy 33 Holborn, London, EC1N 2HT VAT Number: 221122280

hello@octopus.energy Trading Address

0808 164 1088 Octopus Energy, 2nd Floor, UK
 House, 164-
182 Oxford Street, London W1D 1NN

Your Charges In Detail

Electricity Supply number 1 888 100 About Your Tariff
S Prices do not include VAT unless otherwise noted
2000088888888
Supply Address: 164-182 Oxford Street,
London, W1D 1NN Electricity
Flexible Octopus (4th March 2021 - 1st June 2021) Tariff Name Flexible Octopus
Product Type Variable
Energy Charges for Meter D14W888888 Payment Method Direct Debit
Unit Rate 14.47p/kWh
4th Mar 2021 6342.0 Customer reading Standing Charge 16.91p/day (£61.72/year)
2nd Jun 2021 6841.8 Estimated reading Price Guaranteed Until Not applicable
Energy Used 499.8 kWh @ 14.47p/kWh £72.32 Early Exit Fee None
Standing Charge 90 days @ 16.91p/day £15.22 Estimated Annual Usage 2157.7 kWh

Subtotal of charges before VAT £87.54

VAT @ 5.00% £4.38

Total Electricity Charges £91.92

About Your Tariff

Gas Meter Point Reference: 7578888888 Prices do not include VAT unless otherwise noted

Supply Address: 164-182 Oxford Street, Gas

London, W1D 1NN Tariff Name Flexible Octopus
Flexible Octopus (4th March 2021 - 1st June 2021) Product Type Variable
Payment Method Direct Debit
Energy Charges for Meter U6S08888888888 Unit Rate 14.47p/kWh
Standing Charge 16.00p/day
4th Mar 2021 1611.0 Customer reading (£58.40/year)
2nd Jun 2021 1724.3 Estimated reading Price Guaranteed Until Not applicable
Consumption 113.3 Units (m³) Early Exit Fee None
Energy Used* 1261.2kWh @ 3.34p/kWh £42.12 Estimated Annual Usage 4973 kWh
Standing Charge 90 days before VAT @ Usage*
£14.40
16.00p/day
Subtotal of charges before VAT £56.52 * Your energy usage is calculated from your gas
consumption using a standard industry formula:
VAT @ 5.00% £2.83 Unit Consumed (Cubic Meters)
x Volume Correction (for temperature & pressure)
Total Gas Charges £59.35 x Calorific Value (energy in each m³ of gas)
÷ 3.6 (convert from joules)
Total charges for bill £151.27 - Usage (in kWh)
For you:
113.3 x 1.02264 x 39.2† ÷ 3.6 - 1261.2

† Average calorific value shown to one decimal place

Octopus Energy Limited Registered Office

octopus.energy 33 Holborn, London, EC1N 2HT Registered in England & Wales No. 09263424
hello@octopus.energy Trading Address VAT Number: 221122280
Octopus Energy, 2nd Floor, UK House, 164-
0808 164 1088
182 Oxford Street, London W1D 1NN
Contacting us Your Account Number: A-0CT0PU5
Bill Reference: 88888888 (3rd June 2020)
Contact us by email or Facebook Messenger and get
a response within hours. Of course, if you need to you Advice and complaints
can also get a hold of us on the phone, or even by Contact Citizens Advice if you need help with an
post.
energy problem - for example with your bills or
meters, or if you’re struggling to pay for the energy
Email: hello@octopus.energy you use. They’re the official source of free and
Phone: 0808 164 1088 independent energy advice and support.
Trading office: 2nd Floor, UK House, 164-182 Oxford Go to: citizensadvice.org.uk/energy or call their
Street, London, W1D 1NN consumer service on 0808 223 1133 Mon to Fri,
9am-5pm

If you feel that our service has not met your

Please don’t hesitate to contact us if you’ve any expectations, please get in touch so we can put
questions, comments, or complaints. things right:
First: Contact our team.
How much did you use? Then: If an advisor is not able to resolve your query,
Your average electricity usage during this bill period you can ask for it to be escalated to a specialist or
was 5.55 kWh/day. team leader as appropriate.
Finally: If you’re still not happy with our decision, you
Your average gas usage during this bill period was can contact our Operations Manager for an
14.01 kWh/day. independent review, and you will receive a reply
within 5 working days.

Please visit our website for advice on how to save If you have followed the above steps, but your
energy in your home. complaint remains unresolved after 8 weeks you can
contact the Ombudsman Service: Energy on 0330
440 1624 or
www.ombudsman-services.org/sectors/energy. This
is a free and independent service whose decisions we
must abide by.

You can read our complaints policy on our website.

Octopus Energy Limited Registered Office

octopus.energy 33 Holborn, London, EC1N 2HT Registered in England & Wales No. 09263424
hello@octopus.energy Trading Address VAT Number: 221122280
Octopus Energy, 2nd Floor, UK House, 164-
0808 164 1088
182 Oxford Street, London W1D 1NN