The document provides an overview of key components of an effective project plan, including an introduction, deliverables, timing, costs, milestones, risks and mitigation strategies. It discusses how to write a project plan by outlining the scope, defining goals and deliverables, creating a work breakdown structure, and including resources and budget. Important parts of a project plan are identified as goals, schedules, roles and responsibilities, and deliverables. References for further information on project planning are also included.
The document provides an overview of key components of an effective project plan, including an introduction, deliverables, timing, costs, milestones, risks and mitigation strategies. It discusses how to write a project plan by outlining the scope, defining goals and deliverables, creating a work breakdown structure, and including resources and budget. Important parts of a project plan are identified as goals, schedules, roles and responsibilities, and deliverables. References for further information on project planning are also included.
The document provides an overview of key components of an effective project plan, including an introduction, deliverables, timing, costs, milestones, risks and mitigation strategies. It discusses how to write a project plan by outlining the scope, defining goals and deliverables, creating a work breakdown structure, and including resources and budget. Important parts of a project plan are identified as goals, schedules, roles and responsibilities, and deliverables. References for further information on project planning are also included.
The document provides an overview of key components of an effective project plan, including an introduction, deliverables, timing, costs, milestones, risks and mitigation strategies. It discusses how to write a project plan by outlining the scope, defining goals and deliverables, creating a work breakdown structure, and including resources and budget. Important parts of a project plan are identified as goals, schedules, roles and responsibilities, and deliverables. References for further information on project planning are also included.
1 Business Process Outsourcing 2 (BPO2) (Module 9)
Topics Overview Project Plan How to Write a Project Plan
2 Business Process Outsourcing 2 (BPO2) (Module 9)
Project Plan Introduction – • track project tasks to a budget over time • allows the PM to keep management informed of progress • vary in detail and scope depending on their audience and purpose • managers generally are concerned with approving a project before its initiation and then tracking it at the executive or program management level.
3 Business Process Outsourcing 2 (BPO2) (Module 9)
Project Plan Deliverables • the expected outcome • purpose of a project • the expected benefits • something of value measurable in terms of o revenue o cost savings o customer satisfaction o quality metrics o other relevant parameter. 4 Business Process Outsourcing 2 (BPO2) (Module 9)
Project Plan Timing The plan will include a timing estimate. Assuming that the PM will deliver something of value, people will be awaiting its delivery. Having a good idea of that delivery date allows the recipients of the project's deliverable to plan ahead for putting the deliverable to good use. Additionally, timing estimates are a major input to scoping costs.
5 Business Process Outsourcing 2 (BPO2) (Module 9)
Project Plan Cost The project will incur the potential costs of capital equipment, facilities usage, utilities, technical licenses and staffing. Decision makers need to balance the estimated cost of a project against the expected outcomes to determine if the project is worth the expense. The cost forecast also serves as a baseline for tracking the progress of a project and later determining of cost overruns require terminating it before completion.
6 Business Process Outsourcing 2 (BPO2) (Module 9)
Project Plan Milestones and Gates • Milestones are the interim deliverables or accomplishments of a project. • A milestone is designed to serve as a marker toward the desired outcome. • Gate reviews are designed to allow managerial decision making to terminate a project or allow it to continue, and they will be scheduled into the high-level plan.
7 Business Process Outsourcing 2 (BPO2) (Module 9)
Project Plan Risks and Mitigation • Projects can stall or experience cost overruns or technical challenges that prove too complex to resolve. • The PM will address these as risks in a project plan and assess their impact on the project. • If the impact poses a threat to the project, the PM will have to address mitigation tactics to overcome these risks.
8 Business Process Outsourcing 2 (BPO2) (Module 9)
How to Write a Project Plan?
• Outline the scope of the project and write a short introduction describing the project. - should include a brief description of the project, the stakeholders, and the time line. • Define and write the project goals. - should be succinct and measurable, well- defined, and clear about what constitutes success or failure to reach each goal. • Define and write the project deliverables. - deliverables that are defined based on the project goals.
9 Business Process Outsourcing 2 (BPO2) (Module 9)
How to Write a Project Plan?
• Create a work breakdown structure. o describes each task involved in meeting goals and producing deliverables o attached with a time to each task along with someone responsible for completing the task o includes a list of deliverables attached to each task as well. • Include a description of both human and other resources that will be necessary to complete the project. o describe each team member and their role in the project o include other resources that will be necessary to complete the project, such as any equipment needed. 10 Business Process Outsourcing 2 (BPO2) (Module 9)
How to Write a Project Plan?
• Determine and write up a budget for the project if funds are needed to complete the project. o include a detailed explanation describing why you are requesting the funds.
11 Business Process Outsourcing 2 (BPO2) (Module 9)
Important Parts of a Project Plan?
Goals • Define your goals and objectives based around what you are ultimately trying to achieve. • The goals should come out of the input you receive from everybody the project affects, and you must prioritize them.
12 Business Process Outsourcing 2 (BPO2) (Module 9)
Important Parts of a Project Plan?
Schedule • Create a timeline that outlines when each task will be completed and when it will be delivered. • Identify activities that are dependent on the completion of others to avoid the project getting delayed. • Keep schedules realistic and allow leeway for things not going according to plan.
13 Business Process Outsourcing 2 (BPO2) (Module 9)
Important Parts of a Project Plan?
Roles and Responsibilities • Identify who is responsible for each activity. • Decide if you're going to use only internal employees or mix in external contractors as well. • Make sure you communicate clearly what is required of them and what their deadlines are. • Keep abreast of each individual's progress as the project develops.
14 Business Process Outsourcing 2 (BPO2) (Module 9)
Important Parts of a Project Plan?
Deliverables • represent what all the work is for. If the final products are delivered on time and to spec, then the project is deemed a success. • demonstrates whether you had an effective project plan in place. Throughout the course of the project, constantly refer to the deliverables to stay focused on achieving the milestones and the end goal.
15 Business Process Outsourcing 2 (BPO2) (Module 9)
References: • Cornell University: Project Planning (High Level) • NPD-solutions - Pete Cornish, DRM Associates: Gate Reviews • Managementhelp.org: Project plan • Project Smart: Project Planning: A Step by Step Guide • Project Times: 10 Steps to Creating a Project Plan • "Brilliant Project Management: What the Best Project Managers Know, Do and Say"; Stephen Barker, et al.; 2009
