OSH-MS

Occupational Safety & Health Management System

Malaysian Standard (MS) 1722:2011

MS 1722:2011 – Occupational Safety and Health Management Systems – Requirements (FIRST REVISION)
is a Malaysian Standard that provides requirements on Occupational Safety and Health Management
Systems (OSHMS) and basis for the development OSH systems in an organization. The MS 1722 standard
enable an organization to manage its OHS risks and improve its OHS performance. The requirements of
the standard are intended to address OHS for employees, temporary employees, contractors and other
personnel on site rather than the safety of products and services. The standards provide a more effective
method of protecting employees and others from workplace injuries and illnesses and demonstrate
management commitment in meeting OHS requirements.

Contents
1. Introduction
2. Evaluation
2.1 Performance monitoring and measurement
2.2 Incident Investigation
2.3 Audit
2.4 Management Review
3. Organizing
3.1 Responsibility, Accountability and Authority
3.2 Communication
3.3 Competence, Training and Awareness
3.4 OSHMS Documentation
4. References
1. Introduction

The basic principles used in MS is POPEA which consists of five main elements in the system. The elements are
policy, organizing, planning and implementation, evaluation and action for improvement:

Policy – include activities related to the development of the organization's OSH policy statement and structures
and practices that insure active and meaningful worker participation in OSH arrangement.

Organizing – focuses on the establishment of OSH responsibilities and accountabilities structures, a training
system, competency definitions, documentation practices and a communication system.

Planning and implementation – addresses the activities associated with the fulfilment of the principles expressed
in the OSH policy statement. These activities include the initial assessment of the OSH arrangement that then
support the actual system planning, development and implementation functions.

Evaluation – describes those functions associated with measuring the management system's performance which
involves the development of performance monitoring and measurement protocols, investigation practices for
accidents, auditing methods and management review arrangement.

Action for Improvement – addresses issues associated with preventive/corrective actions and continual
improvement. Investigations, audits, and management review, appropriate prevention/corrective and continual
improvement actions can be taken with the information obtained from performance monitoring and
measurement.
2. Evaluation

Evaluation is the fourth important elements in the MS 1722:2011. It involves Performance Monitoring and
Measurement, Incident Investigation, Audit and Management Review. This part is where the organizations are
able to evaluate their performance in implementing the OSH management system and show the commitment
of the employer towards the continual improvement of the organizations by complying with legal requirement.

2.1 Performance monitoring and measurement

Performance monitoring and measurement is a measureable result of an organization’s management of its

occupational management system (OSH) risks. OSH performance measurement includes measuring the
effectiveness of the organization’s controls. In the context of OSHMS, results can also be measured against the
organization’s OSH policy, OSH objectives, and other OSH performance requirements.

Performance monitoring and measurement should be used as a means of determining the extent to which OSH
policy and objectives are being implemented and risks are controlled, include both active and reactive monitoring
and not be based only upon near misses, work-related fatalities, injuries, ill health, diseases, disabilities statistics
and must be recorded.

Active monitoring should contain the elements necessary to have a proactive system and should include
monitoring of the achievement of specific plans, established performance criteria and objectives, the systematic
inspection of work systems, premises, plant and equipment. The monitoring also should include surveillance of
the working environment, surveillance of employees' health, where appropriate, through suitable medical
monitoring or follow-up of employees for early detection of signs and symptoms of harm to health in order to
determine the effectiveness of prevention and control measures, and compliance with applicable national laws
and regulations, collective agreements and other commitments on OSH to which the organization subscribes.

While for reactive monitoring should include the identification, reporting and investigation of work-related
fatalities, injuries, disabilities, ill health including monitoring of aggregate sickness absence records, diseases and
near misses, other losses, such as damage to property, deficient safety and health performance, and OSHMS
failures and employees' rehabilitation and health-restoration programmes. The organization should establish
qualitative measurement which has no numerical value or quantitative measurement which has numerical value.
 2.2 Incident Investigation

Incident is where any work-related event(s) in which an injury or ill-health (regardless of severity) or fatality or
damage to property or could have occurred

Investigation is the action of investigating something or someone; formal or systematic examination or research.

Incident investigation provides employers and employees the opportunity to identify hazards in their operations
and shortcomings in their safety and health programs where it enables employers and employees to identify and
implement the corrective actions necessary to prevent future incidents.

Based on MS, all organizations should establish, implement and maintain procedures to notify, investigate
record, analyze and document all OSH related incidents.

All work-related incidents shall be notified to relevant authorities in accordance to national laws for it to be
investigated by the organization. As stated in the Occupational Safety and Health (Notification of Accident,
Dangerous Occurrence, Occupational Poisoning and Occupational Disease) Regulations 2004, Regulation 5,
where the employer or self-employed is responsible to notify accidents, dangerous occurrence, occupational
poisoning and occupational disease to Director General of the nearest Department of Occupational Safety and
Health office as per required.

Those who are going to carry out the investigations shall be competent. Participation from employees and its
representatives are encouraged for the benefits of the investigation. No person shall, unless authorized to do so,
remove or in any way interfere with or disturb any plant, substance, article or thing related to the incident except
for certain purposes.

The investigation must be carried out as soon as possible and the full report must be documented and where
applicable reported to the relevant authorities which are Director General of the nearest Department of
Occupational Safety and Health office within the required time frame stated in national law.

The results of the investigation shall be communicated to appropriate persons such safety and health committee,
if exists and come out with appropriate recommendations. If there is no safety and health committee, the
employer is responsible to take the necessary action(s).

If there are reports produced by external investigative authorities or agencies, it shall be acted upon in the same
way as internal investigation and the issues must be keeping as confidential.

All investigation reports and related action(s) taken must be recorded, documented, maintained and included in
the management review and considered for continual improvement.
 2.3 Audit

A systematic, independent and documented process for obtaining evidence and evaluating it objectively to
determine the extent to which the defined criteria are fulfilled. Independent does not necessarily mean external
to the organization. In many cases, particularly in smaller organizations, independence can be demonstrated by the
freedom from responsibility for the activity being audited.

The objective of audit is to determine whether the OSHMS and its elements are in place, adequate, and effective
in protecting the safety and health of employees and preventing incidents in the organization. The audit should
identify the audit objectives, criteria and cover all areas and activities within the scope of the OSHMS.

An audit programme should be planned, established, implemented and maintained by the organization, based on
the results of risk assessments of the organization’s activities and the results of previous audits. Audits should be
conducted by competent persons, internal or external to the organization that is independent of the activity being
audited. The OSHMS audit process consists of series of well-planned phases. Each phase is intended to achieve
certain objectives and is dependent on the results of the preceding phase. The OSHMS audit phases can be divided
into before audit, during (site) audit, after audit and conducting audit follow up.

The audit findings and conclusions should be submitted to the management or appropriate and responsible
committee who would deliberate on the findings. The necessary recommendations should be communicated to all
relevant parties as soon as possible, that are responsible for preventive and corrective actions to be taken.

2.4 Management Review

Management review is conducted to ensure the suitability, adequacy and effectiveness of the OSH management
system in the organization to meet the needs and conditions of the organization. It should be carried out by the
Top Management which is employer and senior management regularly. It can be held frequently if needed as
different review may address different elements of the overall management review.

The findings of the management reviews of the OSH management system have been recorded, documented and
communicated to relevant persons such as employer, safety and health committee, its representative or other
person who are appropriate. So, any necessary action can be taken to improve the OSH management systems in
the organization.
3. Organizing

The second element of OSHMS is organizing which consists of element of establishment of OSH responsibilities,
accountabilities, structures, a training system, competency definition, documentation practices and
communication system.

Responsibility, Accountability and Authority

According to MS 1722:2011 – Occupational Safety and Health Management System – Requirement (First Revision),
the involved clauses are as follows:

3.2.1.1 The employer shall have overall responsibility for the protection of employees’ safety and health and
provide leadership for OSH activities in the organization.

3.2.1.2 The employer shall allocate responsibility, accountability and authority for the development,
implementation and performance of OSHMS and achievement of the relevant OSH objectives

3.2.1.3 The responsibilities and accountabilities of all personnel on OSH shall be clearly defined, documented and
communicated to respective personnel.

3.2.1.4 The employer shall be provided appropriate resources to ensure that persons responsible for OSH can
perform their functions effectively.

3.2.1.5 A person(s) at the senior management level shall be appointed as OSH management representative(s), with
responsibility, accountability and authority for:

 the development, implementation, periodic review and evaluation of OSHMS;

 periodic reporting to the top management on the performance of the OSHMS; and

 promoting the participation of all members of the organization.

Based on the Guidelines of Occupational Safety and Health Management System 2011, the responsibility,
accountability and authority are referred as the matters as follows;

 The role, responsibility, accountability and authority of all employees who perform duties that are part of
the OSHMS shall be clearly defined, documented and communicated to respective employees. These can
be described in job descriptions, manuals and procedures.

 The executive ownership and accountability of OSH performance is a critical feature, where the employer
is held directly accountable for each aspect of the OSH programmed, e.g., anticipation, recognition,
evaluation, and control of OSH hazards.