VORTEX PLUS

TM

10 Quart Air Fryer Oven

User Manual
Welcome
Important Safeguards
Product Specifications
Initial Setup
Product, Parts and Accessories
Control Panel
Initial Test Run
Smart Programs
Rotisserie Cooking
Cooking Timetable
Care and Cleaning
Troubleshooting
Warranty
Contact Information
Welcome to the world of Instant cooking.

Thank you for welcoming us into your kitchen.

Having families ourselves, we developed the Instant™ Vortex™ Plus air fryer oven to
allow busy families and professionals alike to cook healthy, delicious meals more
easily and in less time.
We have partnered with chefs, authors and bloggers to compile a collection of
recipes that we hope you enjoy!
Happy cooking,

Robert J. Wang
Founder and Chief Innovation Officer

Download the Instant Pot App

• Original Recipes
• New User Tips
• Getting Started Videos

Find helpful how-to videos, download the app, or visit our recipe site.

2
Table of Contents

IMPORTANT SAFEGUARDS............................................................................................. 4
Special Cord Set Instructions........................................................................................7
Product Specifications....................................................................................................7
Initial Setup........................................................................................................................ 8
Product, Parts and Accessories...................................................................................... 9
Control Panel................................................................................................................... 11
More Controls.................................................................................................................. 12
Display Messages ........................................................................................................... 13
Initial Test Run.................................................................................................................. 14
Smart Programs............................................................................................................... 16
Using the Rotisserie Accessories.................................................................................. 17
To use the Rotisserie Spit and Forks...........................................................................18
To use the Rotisserie Spit and Basket........................................................................ 20
Removing the Accessory................................................................................................23
Cooking Timetable......................................................................................................... 24
Cooking Tips....................................................................................................................25
Care and Cleaning.......................................................................................................... 26
Remove the Oven Door............................................................................................... 27
Reinstall the Oven Door.............................................................................................. 27
Troubleshooting.............................................................................................................. 28
Warranty...........................................................................................................................29
Contact Information....................................................................................................... 31

3
IMPORTANT SAFEGUARDS
When using electrical appliances, basic safety precautions should always
be followed:
1. READ THE GETTING STARTED GUIDE AND ALL INSTRUCTIONS,
SAFEGUARDS, AND WARNINGS BEFORE OPERATING THE APPLIANCE.
FAILURE TO FOLLOW THESE SAFEGUARDS AND INSTRUCTIONS MAY
RESULT IN INJURY AND/OR PROPERTY DAMAGE.
2. Always operate the appliance on a stable, non-combustible, level surface.
3. The appliance’s outer surfaces may become hot during use. Do not touch
hot surfaces. Wear proper hand protection when opening the oven door and
handling hot components. Extreme caution must be used when moving the
appliance. Let the appliance cool to room temperature before handling or
moving.
4.  CAUTION To protect against the risk of electrical shock, do not immerse
power cord, plug, or the appliance in water or other liquid.
5. Do not rinse the appliance under tap.
6. The cooking chamber contains electrical components. To avoid electrical
shock, do not put liquid of any kind into the cooking chamber.
7. This appliance is NOT to be used by children or by persons with reduced
physical, sensory, or mental capabilities. Close supervision is necessary when
this appliance is used near children and these individuals. Children should not
use or play with this appliance.
8. Unplug from the outlet when not in use, as well as before adding or removing
parts or accessories, and before cleaning. To unplug, grasp the plug and pull
from the outlet. Never pull from the power cord.
9. Avoid contact with moving parts.
10. Regularly inspect the appliance and power cord. Do not operate any
appliance with a damaged cord or plug or after the appliance malfunctions,
or is dropped or damaged in any manner. Contact Customer Care at
support@instantappliances.com or 1-800-828-7280.
11. Do not use any accessories or attachments not authorized by Instant Brands
Inc. The use of attachments not recommended by the manufacturer, such as
fry baskets, may cause a risk of injury, fire or electric shock.
12. For household countertop use only. Do not use outdoors.
Not for commercial use.

Read this manual carefully and completely, and retain for future reference.
WARNING Failure to adhere to safety instructions may result in serious injury.

4
IMPORTANT SAFEGUARDS
13. Do not place the appliance on any kind of stovetop, or in a heated oven.
Heat from an external source will damage the appliance.
14. Do not let power cord contact hot surfaces or open flame, including a
stovetop.
15. Do not use appliance for anything other than intended use.
16. Proper maintenance is recommended after each use. Refer to Care and
Cleaning. Let the appliance cool to room temperature before cleaning or
storage.
17.  CAUTION Spilled food can cause serious burns. A short power
supply cord is provided to reduce the hazards resulting from grabbing,
entanglement and tripping. Keep appliance and cord away from children.
Never drape cord over edge of table or counter, never use power outlet
below counter, and never use with an extension cord.
18. Do not attempt to repair, replace, alter, or modify components of the
appliance. This may cause electric shock, fire and/or injury, and will void
the warranty.
19. Do not tamper with any of the safety mechanisms.
20. Do not use the appliance in electrical systems other than 120V / 60Hz for
Canada and the USA. Do not use with power converters or adapters.
21. Do not overfill the air fryer basket. Overfilling may cause food to contact
the heating element, which may result in fire and/or personal injury.
22. Do not cover the air vents while the appliance is in operation. Doing so
will prevent even cooking and may cause damage to the appliance.
23. Never pour oil into the cooking chamber. Fire and personal injury could
result.
24. While cooking, the internal temperature of the appliance reaches several
hundred degrees. To avoid personal injury, never place unprotected
hands inside the appliance until it has cooled to room temperature.
25. When cooking, do not place the appliance against a wall or against
other appliances. Leave at least 5” / 13 cm of free space on the back,
sides, and above the appliance. Do not operate the appliance on or near
combustible materials such as tablecloths and curtains. Do not place
anything on top of the appliance.

Read this manual carefully and completely, and retain for future reference.
WARNING Failure to adhere to safety instructions may result in serious injury.

5
IMPORTANT SAFEGUARDS
26. When in operation, hot air is released through the air vents. Keep your hands
and face at a safe distance from the air vents and take extreme caution when
removing the accessories from the appliance.
27. Should the unit emit black smoke, press Cancel and unplug the appliance
immediately. Wait for smoking to stop before opening the door, then clean
the appliance thoroughly.
28. Do not leave the appliance unattended while in use.
29. Never connect this appliance to an external timer switch or separate remote-
control system.
30. Use extreme caution when removing hot accessories from the cooking
chamber or disposing of hot grease.
31. Oversized foods and/or metal utensils must not be inserted into the cooking
chamber as they may cause risk of fire and/or personal injury.
32. Do not store any materials, other than the included accessories, in the cooking
chamber when not in use.
33. Do not place any combustible materials in the cooking chamber, such as
paper, cardboard, plastic, Styrofoam or wood.
34. The included accessories are not to be used in a microwave, toaster oven,
convection or conventional oven, nor on a ceramic, electric, induction or gas
cooktop, or an outdoor grill.

SAVE THESE INSTRUCTIONS

Read this manual carefully and completely, and retain for future reference.
WARNING Failure to adhere to safety instructions may result in serious injury.

6
IMPORTANT SAFEGUARDS
WARNING
To avoid injury, read and understand instruction manual before using this machine.

WARNING
Electrical shock hazard. Use grounded outlet only. DO NOT remove ground. DO NOT use an
adapter. DO NOT use an extension cord. Failure to follow instructions can cause electrical shock
and/or death.

WARNING
THE FAILURE TO FOLLOW ANY OF THE IMPORTANT SAFEGUARDS AND THE IMPORTANT
INSTRUCTIONS FOR SAFE USE IS A MISUSE OF YOUR APPLIANCE THAT CAN VOID YOUR
WARRANTY AND CREATE THE RISK OF SERIOUS INJURY.

Special Cord Set Instructions

Per safety requirement, a short power supply cord (0.6 m to 0.9 m / 24” to 35”)
is provided to reduce the hazards resulting from grabbing, entanglement and
tripping.
This appliance has a 3-prong grounding plug. To reduce the risk of electric shock,
plug the power cord into a grounded (earthed) electrical outlet that is easily
accessible.

Product Specifications

Model: 10 Quart 120 V ~ 60 Hz 1500 W 16.94 lbs in: 13.23L × 13.23W × 14.37H
Vortex Plus 10 7.7 kg cm: 33.6L × 33.6W× 36.5H

The models listed may not represent all models in the Vortex, Vortex Plus, or
Vortex Pro series. Visit instantappliances.com for details.

Read this manual carefully and completely, and retain for future reference.
WARNING Failure to adhere to safety instructions may result in serious injury.

7
Initial Setup

• Read all the Important Safeguards before using the appliance. Failure to read
and follow the Important Safeguards may result in damage to the appliance,
property damage or personal injury.
• Remove all packaging material and accessories from within and around the
appliance.
• Place the appliance on a stable, level surface, away from combustible material
and external heat sources.
• Leave at least 5” / 13 cm of space above and around all sides of the appliance.
• Do not place anything on top of the oven and do not block the air vents.
• Remove the accessories and check the cooking chamber for loose packing
material before first use.
• Follow Care and Cleaning instructions in this manual to clean the appliance
before first use.

CAUTION Do not place the appliance on a stove top. Heat from an external source will damage
the appliance. Do not place anything on top of the appliance, and do not block the
air vents.

8
Product, Parts and Accessories

Before using the air fryer oven, verify that all parts and accessories are accounted for.
Air Fryer Oven 10 Quart

Air Vents
(rear)

Control Panel

Heating Element
(interior)

Cooking Chamber
(interior)

Power Cord
(rear)

Illustrations are for reference only and may differ from the actual product.

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Product, Parts and Accessories

Accessories

Drip Pan

Cooking Tray (x2)

Rotisserie Basket

Rotisserie Fork (x2)

Rotisserie Spit

Setting Screw (x2)

Rotisserie Lift

Illustrations are for reference only and may differ from the actual product.

10
Control Panel

1 2

3 4

6 7 8 5

1 Display 4 Adjust Time

Indicates cooking time, cooking Touch the Time + or − keys to adjust
temperature, reminders and error the cooking time. Touch and hold to
messages. Display reads OFF when adjust quickly.
the oven is in Standby mode. Note: Smart Programs save your time
and temperature adjustments when
2 Smart Programs
you touch Start.
Smart Programs control cooking times
and temperatures automatically. Select 5 Start
a Smart Program by touching the label Touch Start to begin cooking.
on the control panel. The key flashes
6 Rotate
to indicate that it has been selected.
Once cooking has begun, touch
Vortex Plus 10 Smart Programs: the Rotate button to turn rotisserie
• Air Fry rotation on and off.
• Roast
Note: Applicable to Air Fry and Roast only.
• Broil The button turns white when the Rotate
• Bake function is running and Blue when it’s off.
• Reheat
• Dehydrate 7 Light
Note: Each Smart Program includes a Touch Light to turn the oven light
default cooking time and temperature. on or off. The oven light turns off
automatically after 2 minutes.
3 Adjust Temperature
Touch the Temp + or − keys to adjust 8 Cancel
the cooking temperature. Touch and Touch Cancel to stop cooking. The
hold to adjust quickly. oven goes into to Standby mode and
the display reads OFF.

11
Smart Program Settings

Sound On/Off When in Standby (display indicates OFF), touch and

hold both the Temp and Time minus (−) keys for 3
seconds to toggle sound on or off.
Note: Error alerts cannot be silenced.

Reset Individual When in Standby, touch and hold the Smart Program
Smart Programs you wish to reset for 3 seconds. The Smart Program’s
cooking time and cooking temperature are restored
to the default setting.

Reset All Smart When in Standby, touch and hold both the Temp and
Programs Time plus (+) keys for 3 seconds. All Smart Program
cooking times and cooking temperatures are restored
to the default settings.

12
Display Messages

Indicates that the air fryer oven is in Standby mode.

Indicates that the air fryer oven has begun pre-heating.

Indicates that the air fryer oven has reached the desired
temperature and food may be added.

The timer counts down to indicate that a Smart Program

is running.

A reminder to turn, flip or shake food items, as

recommended by your recipe.

Indicates that the Smart Program has ended.

13
Initial Test Run

Follow these steps to ensure your air fryer oven is operating properly.
Approximate time: 25 minutes
1. Open the oven door.
Place the drip pan on the bottom of the cooking chamber.
Close the oven door.

2. Connect the power cord to a 120 V power source.

The display reads OFF to indicate that the oven is in Standby mode.

3. Touch Air Fry on the control panel to select it.

The default cooking time is 18 minutes.
The default cooking temperature for Air Fry is 400ºF.

4. Use the + or − Time keys to adjust the cook time to 00:20 minutes.
Note: Smart Programs automatically save your last temperature and time settings.

5. Touch Start to begin cooking.

The display indicates On while the cooker preheats, as well as the cooking
status: Preheat.
Note: Use the + or − keys for Temp or Time to adjust the cook time and temperature at
any time.

6. When the oven reaches the target temperature, the display indicates
Add Food.
For this initial test run, do not add food to the cooking chamber.
Note: The air fryer oven should be preheated before adding food items, except when
using the rotisserie setting. The cooking cycle will commence after 10 seconds whether
food has been added or not.

7. Open the oven door.

Use proper hand protection to carefully insert both cooking trays into the
preheated cooking chamber.
Close the oven door.
The display indicates the cooking time and temperature, as well as the cooking
status: Cook.

14
Initial Test Run

8. Part way through the Smart Program, the oven beeps and displays turn Food
to remind you to flip your food items. When cooking with both cooking trays,
swap their positions in the cooking chamber.
Open the glass door to automatically pause the Smart Program, then close the
door to resume.
Note: The turn Food notice only appears when using Air Fry and Roast Smart Programs.
If Rotate is turned on, the message will not appear. Some food items do not need to be
turned. Cooking will resume after 10 seconds whether food has been turned or not.

9. The display counts down the last minute of cooking time in seconds. When the
Smart Program ends, the display indicates End.
Note: If the door is not opened, the oven will remind you that food is ready 5, 30, and
60 minutes after the Smart Program ends.

Follow these basic steps to cook with any Smart Program in the air fryer oven.

The oven will be hot during and after cooking. Do not touch hot surfaces. Always
CAUTION use proper hand protection to remove cooking trays. Allow the oven to cool to room
temperature, then clean the accessories and cooking chamber. Refer to Care and
Cleaning in this user manual.

15
Smart Programs

The Vortex Plus air fryer oven uses rapid air circulation to cook food, giving your
meals all the rich, crispy flavor of deep frying with little or no oil.

Smart Default
Default Time Time Range Temperature Range
Program Temperature

18 minutes 1 – 60 minutes 400°F / 205°C 180 – 400°F / 82 – 205°C

Air Fry
For all your favorite deep-fried meals, including fries, cauliflower wings, chicken nuggets
and more.

40 minutes 1 – 60 minutes 380°F / 193°C 180 – 400°F / 82 – 205°C

Roast
Ideal for beef, lamb, pork, poultry, vegetable dishes and more.

8 minutes 1 – 20 minutes 400°F / 205°C 400°F / 205°C

Broil
Direct top-down heating. Perfect for melting cheese on French onion soup, nachos and
more.

30 minutes 1 – 60 minutes 365°F / 185°C 180 – 400°F / 82 – 205°C

Bake
Light and fluffy cakes and pastries, scalloped potatoes and more.

10 minutes 1 – 60 minutes 280°F / 138°C 120 – 360°F / 49 – 182°C

Reheat
Reheat leftovers without overcooking or drying out.

7 hours 1 – 15 hours 120°F / 49°C 105 – 160°F / 41 – 71°C

Dehydrate
Perfect for homemade fruit leather, jerky, dried vegetables and more.

Use a meat thermometer to ensure meat reaches a safe minimum internal

CAUTION temperature. Refer to the USDA’s Safe Minimum Internal Temperature Chart for
more information.

16
Using the Rotisserie Accessories

The Instant Vortex Plus is equipped with One-Step Even Crisp Technology™ for
simple rotisserie-style cooking with delicious results.
Always insert rotisserie accessories and food items into the cooking chamber
before preheating the air fryer oven.

To use the Rotisserie Basket

Read these instructions and/or watch the tutorial video to ensure you are using
the rotisserie properly. Failure to follow these steps could result in damage to the
rotisserie catch.

1 Place food items in the rotisserie basket. Do not overfill the rotisserie basket.

2 Align the tab on the rotisserie 3 Turn the lid clockwise to

basket with the notch in the lid, secure it.
then place the lid on the basket.

17
Using the Rotisserie Accessories

Always insert rotisserie accessories and food items into the cooking chamber
before preheating the air fryer oven.

To use the Rotisserie Spit and Forks

1 Unscrew the 2 setting screws.

2 Remove the forks from the spit.

18
Using the Rotisserie Accessories

3 Push the food item onto the spit.

4 Slide the forks onto both ends of the spit, ensuring the prongs are
inserted into the food item.

5 Tighten the setting

screws to secure the
forks.

Ensure the food item is able to rotate freely in the cooking chamber.
CAUTION Do not allow food items to make contact with the heating coil.

19
Using the Rotisserie Accessories

Always insert rotisserie accessories and food items into the cooking chamber
before preheating the air fryer oven.

To use the Rotisserie Spit or Basket

Read these instructions and/or watch the video to ensure you are using the
rotisserie properly. Failure to follow these steps could result in damage to the
rotisserie catch.

1 Open the oven door and slide the rotisserie basket or rotisserie spit onto the
guides in the cooking chamber.
Note: The rotisserie basket and rotisserie spit are installed and removed the same way.

2 Move the rotisserie catch lever to the right and hold it in position.
Notice that the rotisserie catch inside the cooking chamber withdraws
slightly when you move the lever.

Rotisserie Catch

Rotisserie
Catch Lever

20
Using the Rotisserie Accessories

3 Align the rotisserie spit with the hole in the rotisserie catch, and set the other
end of the rotisserie spit in the notch on the right of the cooking chamber.

Notch

4 Release the rotisserie catch lever. Rotate the accessory in place to ensure that
it is held securely.

5 Close the oven door.

21
Using the Rotisserie Accessories

6 7 8 9

Select Air Fry Touch the + Touch Start. Touch Rotate.

or Roast. or − Temp and
Time keys to
adjust cooking
temperature and
time as desired.

22
Removing the Accessory

Use caution when opening the oven door. The oven door and accessories will be hot.

1 Position the rotisserie lift hooks beneath

the left and right arms of the accessory.

2 Move the rotisserie catch

lever to the right to release
the accessory.

3 Pull the accessory towards

you, then release the
rotisserie catch lever.

4 Carefully remove the accessory

from the cooking chamber.

Rotisserie spit, forks, and basket will be hot during and after cooking. Always use
WARNING the rotisserie lift to remove rotisserie accessories, and exercise extreme caution
when removing hot accessories from the cooking chamber. Always use proper hand
protection when handling or disassembling hot rotisserie accessories.

23
Cooking Timetable

Food Setting Cook Time* Temperature* Accessory and Placement

Thin-cut fries
Air Fry / Roast 14 – 18 minutes 400°F / 205°C Rotisserie Basket
(Frozen)

Thin-cut fries
Air Fry / Roast 18 - 20 minutes 400°F / 205°C Rotisserie Basket
(Fresh)

Thick-cut fries
Air Fry / Roast 16 - 20 minutes 400°F / 205°C Rotisserie Basket
(Frozen)

Thick-cut fries
Air Fry / Roast 20 - 25 minutes 400°F / 205°C Rotisserie Basket
(Fresh)

Cooking Tray, Bottom /

Chicken wings Air Fry / Roast 20 - 30 minutes 360°F / 182°C
Rotisserie Basket

Whole chicken
Roast 55 - 60 minutes 380°F / 193°C Rotisserie Spit
(up to 4 lbs)

Chicken nuggets
Broil 10 - 15 minutes 400°F / 205°C Cooking Tray, Middle
(Frozen)

Cooking Tray, Middle /

Shrimp (Frozen) Air Fry 8 minutes 400°F / 205°C
Rotisserie Basket

Cooking Tray, Middle /

Shrimp (Fresh) Air Fry 8 - 10 minutes 350°F / 177°C
Rotisserie Basket

Fish sticks (Frozen) Broil 8 - 12 minutes 400°F / 205°C Cooking Tray, Middle

Cooking Tray, Middle /

Asparagus Broil / Bake 7 - 9 minutes 370°F / 188°C
Rotisserie Basket

Cooking Tray, Middle /

Cauliflower Broil / Bake 6 - 10 minutes 370°F / 188°C
Rotisserie Basket

Drip Pan, Bottom

Cake Bake 25 – 35 minutes 360°F / 182°C
(Springform Pan)

Fruit Leather Dehydrate 8 – 12 hours 140ºF / 60°C Drip Pan, Middle / Bottom

Beef Jerky Dehydrate 3 – 5 hours 175 ºF / 80°C Cooking Tray, Middle

*Cook times and temperatures are recommendations only. Always follow a trusted recipe.

For a complete cooking timetable, visit instantappliances.com

Always use a meat thermometer to ensure the internal temperature reaches a safe
CAUTION minimum temperature. Refer to the USDA’s Safe Minimum Internal Temperature
Chart for more information.

24
Cooking Tips

Instant air fryer ovens cook all your favorite fresh and frozen oven-baked and
deep-fried snacks—fast!
• Use the preset Smart Programs as a starting point, and experiment with
cooking times and temperatures to get the results you prefer.
• Rotisserie-cooked foods and rotisserie accessories must be placed in the oven
before touching Start.
• With the exception of rotisserie-cooked foods, most foods benefit greatly from
a preheated oven. Wait for the display to read Add Food before inserting food
into the cooking chamber.
• When cooking coated food items, choose breadcrumb batters over liquid-
based batters to ensure that the batter sticks to the food.
• For crispy, golden fries, soak fresh potato sticks in ice water for 15 minutes,
then pat dry and spray with cooking oil before adding them to the air fryer
oven.
• When baking cakes, pies, quiches, or any food with filling or batter, use an
oven-safe baking dish and cover food with foil or an oven-safe lid to prevent
the top from overcooking.
• The drip pan doubles as a flat cooking tray. Use the drip pan when cooking
fragile or filled food.
• When cooking pizza, insert both cooking trays into the oven and place the
pizza on the bottom cooking tray.
• Pat moist food items dry before cooking to prevent smoke, splatter and excess
steam.
• Air frying can cause oil and fat to drip from foods. To prevent excess smoke,
carefully remove and empty the drip pan periodically throughout cooking.
• To ensure seasoning adheres properly, spray food items with cooking oil
before adding seasoning.
• All oven-safe cookware is safe to use in the air fryer oven.

Download the Instant Pot App or visit our recipe site for fun, easy-to-follow
recipes.

CAUTION Do not spray cooking oil into the cooking chamber.

25
Care and Cleaning

Clean your Instant Vortex Plus air fryer oven and accessories after each use.
Always unplug the oven and let it cool to room temperature before cleaning.
Let all surfaces dry thoroughly before use, and before storage.

Part / Accessory Instruction Cleaning Method

For best results, use a bristled brush rather than a sponge

or cloth.
Rotisserie Basket
Optionally, spray with non-stick cooking spray before
adding food.

Rotisserie Spit and

Disassemble before cleaning after each use.
Forks

Do not cover cooking trays when cooking. Air must be

able to circulate freely. Dishwasher* or
Cooking Trays Hand Wash
Cooking trays have a non-stick coating. Avoid using metal
utensils when cleaning.

Rotisserie Lift Clean as needed.

Remove for cleaning and ensure all grease and food

debris is fully removed.
Drip Pan
Optionally, line the pan with aluminum foil or parchment
paper for easier cleaning.

Clean the cooking chamber walls as needed.

Always check the heating coil for food debris and clean
Cooking Chamber the heating coil as needed.
Ensure the heating coil is dry before turning on the air
fryer oven. Damp Cloth Only

Removable Door Allow to air dry completely before reinstalling.

Outer Body and Clean with a soft, damp cloth or sponge, and wipe dry to
Stainless Steel avoid streaking.

*Some discoloration of parts may occur after machine washing. This will not affect the
safety nor the performance of the cooker.

Note: To remove baked-on grease residue from accessories and the cooking chamber, spray the
affected area with a mixture of baking soda and vinegar, and wipe clean with a damp cloth. For
stubborn stains, allow the mixture to sit on the affected area for several minutes before scrubbing
clean.

26
Care and Cleaning

Remove the Oven Door

1. Place one hand on top of the air fryer oven to hold it firmly in place.
2. Open the oven door to a 45º angle from the oven.
3. Pull the oven door up from the right side until it pops out of its track.

Reinstall the Oven Door

1. Hold the oven door at a 45º angle from the oven.
2. Align the teeth at the bottom of the oven door with the grooves in the air
fryer oven.
3. Press down on the right side of the oven door until it pops into place, then
press the left side down.

WARNING
Do not immerse the appliance in Without proper cleaning, food If you smell smoke, touch Cancel
water. Do not rinse the appliance and grease splatter may build and unplug the appliance. Once
under a tap. Do not wet the prongs up around the heating element, cool, remove food splatter or
of the power cord. causing the risk of smoke, fire, grease with a soft cloth and mild
and personal injury. detergent.

27
Troubleshooting

Register your product today.

Contact Customer Care:
1-800-828-7280
support@instantappliances.com
instantappliances.com/#Chat

Problem Possible Reason Solution

The appliance is not
Ensure the power cord is plugged into the outlet firmly.
properly plugged in
Air fryer oven is Plug in another appliance to the same plug to test the
plugged in but will circuit.
Outlet is not powered
not turn on
Move the air fryer oven to another plug.
Door is open Ensure the oven door is closed.
Stop cooking immediately. Cancel the Smart Program, then
CAUTION unplug the oven and allow it to cool to room temperature.
Choose a neutral oil with a high smoke point, such
Using an oil with a low
as Virgin or Extra Virgin Olive Oil, Avocado, Canola,
smoke point
Black smoke is Soybean, Safflower, or Rice Bran.
coming from air Food residue on the
fryer oven Remove all accessories from the cooking chamber and
bottom of the cooking
clean the area as well as all accessories thoroughly.
chamber, or accessories

Faulty circuit or heating Contact Customer Care.

element Note: Do not attempt to repair the appliance.

Cooking foods with Avoid air frying foods with a high fat content.
high fat content, such
as bacon, sausage, and Check drip pan for excess oil or fat and carefully remove
hamburger as needed.

White smoke is Pat dry moist food ingredients before air frying.
coming from air Water is vaporizing
producing thick steam Do not add water or other liquid to cooking chamber
fryer oven
when air frying.
Be mindful when seasoning food.
Seasoning on food has
blown into element Spray vegetables and meats before adding seasoning
so they adhere to the ingredients.
All lights Broken circuit of the
E1 Contact Customer Care.
flash and thermal sensor
a code
appears on Short circuit of the
E2 Contact Customer Care.
the display thermal sensor

Any other servicing should be performed by an authorized service representative.

28
Warranty

Limited Warranty
This Limited Warranty is effective for one year from the date of original consumer purchase. Proof of original purchase
date and, if requested by an authorized representative of Instant Brands Inc. (“Instant Brands”), return of your appliance,
is required to obtain service under this Limited Warranty. Provided that this appliance is operated and maintained in
accordance with written instructions attached to or furnished with the appliance, Instant Brands will, in its sole and
exclusive discretion, either: (i) repair defects in materials or workmanship; or (ii) replace the appliance. In the event that
your appliance is replaced, the Limited Warranty on the replacement appliance will expire 12 months from the date of
original consumer purchase.

This Limited Warranty extends only to the original purchaser and use of the appliance in
the United States of America and Canada. This warranty does not cover units that are used
outside of the United States of America and Canada.

Any modification or attempted modification to your appliance may interfere with the safe operation of the appliance and
will void this Limited Warranty. This Limited Warranty does not apply in respect of any appliance or any part thereof that
has been altered or modified unless such alterations or modifications were expressly authorized by an Instant Brands
representative.

Limitation and Exclusions

The liability of Instant Brands, if any, for any allegedly defective appliance or part shall in no circumstances exceed the
purchase price of a comparable replacement appliance.

This Limited Warranty does not cover:

1. Damage resulting from accident, alteration, misuse, abuse, neglect, unreasonable use, use contrary to the operating
instructions, normal wear and tear, commercial use, improper assembly, disassembly, failure to provide reasonable
and necessary maintenance, fire, flood, acts of God or repair by anyone unless directed by an Instant Brands
Representative;
2. Repairs where your appliance is used for other than normal, personal use or when it is used in a manner that is
contrary to published user or operator instructions; or
3. Use of unauthorized parts and accessories, or repairs to parts and systems resulting from unauthorized repairs or
modifications made to this appliance.

The cost of repair or replacement under these excluded circumstances shall be paid by you.

29
Warranty

Disclaimer of Implied Warranties

EXCEPT AS EXPRESSLY PROVIDED HEREIN AND TO THE EXTENT PERMITTED BY LAW, INSTANT BRANDS MAKES NO
WARRANTIES, CONDITIONS OR REPRESENTATIONS, EXPRESS OR IMPLIED, BY STATUTE, USAGE, CUSTOM OF TRADE OR
OTHERWISE WITH RESPECT TO THE APPLIANCES OR PARTS COVERED BY THIS WARRANTY, INCLUDING BUT NOT LIMITED
TO, WARRANTIES, CONDITIONS, OR REPRESENTATIONS OF WORKMANSHIP, MERCHANTABILITY, MERCHANTABLE QUALITY,
FITNESS FOR A PARTICULAR PURPOSE OR DURABILITY.

Some states or provinces do not allow for the exclusion of implied warranties of merchantability or fitness, so this
limitation may not apply to you. In these states and provinces, you have only the implied warranties that are expressly
required to be provided in accordance with applicable law.

Limitation of Remedies; Exclusion of Incidental and Consequential Damage

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE APPLIANCE REPAIR OR REPLACEMENT AS
PROVIDED HEREIN. INSTANT BRANDS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES
ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE APPLIANCE OR DAMAGES WITH RESPECT
TO ANY ECONOMIC LOSS, PERSONAL INJURY, LOSS OF PROPERTY, LOSS OF REVENUES OR PROFITS, LOSS OF ENJOYMENT
OR USE, COSTS OF REMOVAL, INSTALLATION OR OTHER INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY
NATURE OR KIND.

Warranty Registration
Please visit www.instantappliances.com/support/register to register your new Instant Brands™ appliance
and validate your warranty within thirty (30) days of purchase. You will be asked to provide the store name, date of
purchase, model number (found on the back of your appliance) and serial number (found on the bottom of your
appliance) along with your name and email address. The registration will enable us to keep you up to date with product
developments, recipes and contact you in the unlikely event of a product safety notification. By registering, you
acknowledge that you have read and understand the instructions for use, and warnings set forth in the accompanying
instructions.

Warranty Service
To obtain service under this warranty, please contact our Customer Service Department by
phone at 1-800-828-7280 or by email to support@instantappliances.com. You can also create
a support ticket online at www.instantappliances.com/support. If we are unable to resolve
the problem, you may be asked to send your appliance to the Service Department for quality
inspection. Instant Brands is not responsible for shipping costs related to warranty service,
save and except for shipping costs associated with the return of your appliance from Canada or
within the 48 contiguous states and the District of Columbia of the United States of America, as
provided herein. When returning your appliance, please include your name, mailing address,
email address, phone number, and proof of the original purchase date as well as a description
of the problem you are encountering with the appliance.

30
 Instant Brands Inc.
11–300 Earl Grey Dr., Suite 383
Ottawa, Ontario
K2T 1C1
Canada

Register your product today

instantappliances.com/support/register

Contact Information

1-800-828-7280

support@instantappliances.com

instantappliances.com/#Chat

instantappliances.com

store.instantpot.com

Copyright © 2019 Instant Brands™ Inc

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