Digital Marketing
Digital Marketing
Digital Marketing
From
talking to friends and family to doing the weekly food shop, discovering new holiday
destinations and researching things to do locally, the online world is very much a part
of our daily lives.
As the time we spend online increases, so do the digital opportunities available. The
online experience is constantly evolving thanks to content creators, businesses and
app developers who are able to find new and innovative ways to help us shop, learn,
and connect. So whether you own a business yourself or would like to work for one,
now is a great time to jump in and see how you can get involved in the digital world.
Right here. Google Digital Garage provides you with a simple way to navigate digital
marketing concepts and gain the knowledge you need to feel confident. Whether it’s
content marketing, online advertising, mobile marketing or selling products online,
we've organised it into bite-sized video lessons and quizzes so that it’s easy for you
to either pick up new skills or brush up on your existing knowledge.
Learn how to build an online business strategy, improve how a website ranks on
search engines, and use analytics tools to understand online performance. Whatever
your interest, there’s a topic here to help you meet your online goals.
The digital marketing topics have been created by experts and allow you to learn at
your own pace. Take the lessons in chunks or complete multiple topics at once –
whenever and wherever you want.
And if you’d like to get the most of the course, there’s also an option to complete all
topics and assessments and be awarded the official Google Digital Garage
Certification, offered in partnership with the Interactive Advertising Bureau.
No matter what your skill level is or what you’d like to achieve, Google Digital Garage
will help you build your digital marketing skills. Improve how your business performs
online, boost your CV, or just jump in to learn something new.
Hey!
So you’ve seen how digital has transformed our daily lives, but now, let’s get practical. What do
the growing number of online opportunities actually look like for you?
In this video, we’ll discuss the core components of digital, how they relate to YOUR business and
how to get started. Let’s say you’re a mechanic whose business has grown strictly through
referrals and word of mouth. So far, you’ve not had any digital presence, but now you want to
take your business to the next level. How will being online help your business succeed? One of
the biggest advantages to being online is reaping the benefits of search. Having a digital
presence means you’ll be visible when people go online and search for a business like yours. So
let’s assume someone searches for “mechanic Swansea” and your shop appears in the results.
How can this benefit your business?
Well, the possibilities are virtually endless. When a customer clicks a link to your website there’s
so much they can learn about you.
They might watch a video you posted about car maintenance that demonstrates your knowledge.
They might look through your pricing guide, find your shop on a map or find out you offer free
towing within a 40-mile radius.
They might even click over to your social media sites where they’ll find even more tips, photos
and videos.
You might not start by having all these features on your website, but these examples should give
you a sense of the many ways you can benefit from being online. And guess what? There’s
more!
Your online presence can also give you valuable insight into prospective customers: what they
want, and how to give it to them. How? Well, digital allows you to show targeted advertising to
people right when they’re looking for what you offer. For example, using search advertising, you
can show ads to potential customers. Such as people searching for “auto repair Swansea.” You
can also restrict the ads to show within a certain geographic radius of your shop. You can learn
to use analytics tools to find out if people clicked on your ad, visited your site, and took certain
actions. Like filling out a form or watching a video.
Exciting, right? But how do you get started? Well, first, don’t be intimidated: the tools and
technology available today are easy to learn, easy to use and easy to acquire. Many are even
free. In fact, for many businesses, the biggest challenge to being online isn’t getting used to the
tools, but putting together a plan. We’ve got lots of videos that are going to help you do just that,
but let’s run down a quick list of the major things you want to consider.
The first is scope. Web, mobile, social … there are so many options. Where do you want to start,
and where do you want to go?
Next is Technology and Content: Decide if you’ll handle the technical and creative aspects of the
site yourself—which may take more time—or get help, which may take more money.
Finally you’ll want to consider Cost and Time: Set a realistic budget and an achievable schedule
with clear milestones—and commit fully to both. Every day, thousands of small business owners
are making the web work for them. The opportunity to reach customers from around the corner
and around the globe is too big to ignore.
Key learnings
It's never been easier, cheaper or more beneficial for your business to get online. Don’t be
intimidated by the breadth of opportunities in digital. In this video we’ll look at:
Question 1
The Increased Use of The Internet Presents A Lot Of
Potential For Which Types Of Businesses?
Answer: All Businesses
Question 2
Taking A Business Online Can Involve Many Different Steps.
When Starting Out, Which Activity Could Be A Part Of This
Process?
Answer: Creating A Business Listing In Online Local
Directories
Question 3
Which Of The Following Is The Easiest Way For Visitors To
Learn About A Business While Visiting A Website?
Answer: Browsing Your Product Pages And Reviewing The
Frequently Asked Questions Page
Question 4
What Is A Key Benefit Of Having An Online Presence For A
Business?
Answer: Being Visible When People Search For A Business
Like Yours
This blog contains all the answers of Google Digital Unlocked
of all 26 modules and final examination answers. If you are
looking for final exam answer, you can find them below the
answer of 26th module question. Please fill your answers
correctly, if you did a mistake once then you cannot skip to
quiz again in the same module without completing the topic.
Fundamentals Of Digital Marketing: Module 2/26
Your First Steps In Online Success
Question 1
Which Tool Helps You Measure The Success Of Your
Website?
Answer: Analytics
Question 2
Which Of The Following Statements Is True When It Comes
To Taking A Business Online?
Answer: Use Analytics To Make Informed Decisions
Question 3
Which Term Best Describes The Business Activity That
Occurs When Website Visitors Buy Products Or Services
From You Online?
Answer: E-commerce
Question 4
Which Of The Following Statements Is True When Marketing
Your Business Online?
Answer: Social Media Is A Great Way To Engage Your
Audience
Found any mistakes/unanswered questions? Please help us
to improve by letting us know in the comment section.
Fundamentals Of Digital Marketing: Module 3/26
Build Your Web Presence
Question 1
Which Of The Following Statements Is True When It Comes
To Developing A Web Presence For A Business?
Answer: Mobile Apps Enable Your Customers To Purchase
Your Products Without Being On Your Website
Question 2
What Is A Web Server?
Answer: A Computer Connected To The Internet With
Software That Allows It To Host All The Components Of Your
Website
Question 3
Fill In The Blank: A __________ Is A Shortcut To Other Pages
On Your Site Or Elsewhere On The Web.
Answer: Hyperlink
Question 4
Which Of The Following Is Something You'll Probably Want
To Exclude From Your Website?
Answer: A Lot Of Deep Scientific Information And Detailed
Statistics
Question 5
Which Of The Following Is An Example Of A 'call To Action'
On A Website?
Answer: A ‘get Directions To Our Store’ Button Which When
Clicked, Redirects To A Map Displaying Directions To The
Store Based On The Customer’s Current Address
Question 6
What Should You Consider When Developing Your Website
Content?
Answer: What Your Customers Are Looking For
Fundamentals Of Digital Marketing: Module 4/26
Plan Your Online Business Strategy
Question 1
What Is The First Step In Creating An Online Business
Strategy?
Answer: Identifying Business Goals
Question 2
What Is The Purpose Of The 'see, Think, Do, Care'
Framework?
Answer: To Help A Business Understand The Customer
Journey Online
Question 3
Why Is Optimizing Customer Touchpoints Online Beneficial
For Businesses?
Answer: It Provides Customers With Value Every Time They
Come Into Contact With A Brand, Helping Build Trust
Question 4
Once You've Worked Out Your Unique Selling Point (USP),
How Would You Use It In A Long-term Online Strategy?
Answer: Incorporate It Within Marketing Materials Across All
Channels To Help Raise Customer Awareness
Question 5
What Type Of Information Can KPIs Provide?
Answer: Long-term Projections
Found any mistakes/unanswered questions? Please help us
to improve by letting us know in the comment section.
Fundamentals Of Digital Marketing: Module 5/26
Get Started with Search
Question 1
Why Are Search Engines A Great Place For A Business To
Be Found?
Answer: People Who Search Are Actively Looking For
Information, Products Or Services
Question 2
What Technology Do Search Engines Use To 'crawl'
Websites?
Answer: Bots
Question 3
Which Of The Following Can Help A Search Engine
Understand What Your Page Is About?
Answer: The Title Tag
Question 4
Fill in The Blank: Spending Money On Search Advertising
Influences How Your Website Appears In ___________.
Answer: The Search Results Page
Question 5
Which Of These Is An Important Factor In The Paid Search
Auction System?
Answer: How Relevant Your Ads Are
Question 6
Which Of These Can Google Search Console Help You To
Do?
Answer: It Helps You Understand Which Keywords People
Are Searching For On Google
Fundamentals Of Digital Marketing: Module 6/26
Get Discovered With Search
Question 1
Which Of The Following Factors Should You Consider When
Optimising Your Website For Search Engines?
Answer: Site Popularity
Question 2
What Should Be The First Step Of A Structured Seo Plan?
Answer: Keyword research
Question 3
When it comes to search ads, which of the following could
dictate how an ad will perform against a competitor?
Answer: bid value
Question 4
Fill in the blank: Short strings of specific keywords with low
search volume are called ___________.
Answer: Long-tail keywords
Question 5
Which of the following would be an ideal goal for an SEO
plan?
Answer: Increasing how many relevant people visit your
website
FUNDAMENTALS OF DIGITAL MARKETING: MODULE
7/26
Make search work for you
Question 1
Which of the following page titles would be most suitable for a
website page describing a store's return policy?
Answer: [Company Name’s] Return Policy
Question 2
Which of the following is a good way to get other websites to
link to your site?
Answer: Building relationships with similar sites
Question 3
When expanding a business internationally, which of the
following is most important to provide on your website?
Answer: Products and delivery details in the correct currency
FUNDAMENTALS OF DIGITAL MARKETING: MODULE
8/26
Be noticed with search ads
Question: 1
Search engine marketing can also be called what?
Answer: Pay-per-click advertising
Question 2
In an SEM auction, your Quality Score is based on which
aspect of your ad?
Answer: Relevance
Fill in the blank: It's possible to determine how well a/an
___________ will perform without bidding on it.
Answer: Keyword
Question 4
What should your search ad have in order to promote more
clicks?
Answer: A call to action
FUNDAMENTALS OF DIGITAL MARKETING: MODULE
9/26
Improve your search campaigns
Question 1
Which of the following is a benefit of using relevant ads and
landing pages?
Answer: Higher ad positions on the search results page
Question 2
When it comes to search ads, which description best
describes 'negative keywords'?
Answer: Keywords that are excluded from a campaign
Question 3
Fill in the blank: If you use __________ keywords when
building your search ads, minor variations, like plurals, can still
trigger the ad.
Answer: Exact Match
Question 4
What can conversion tracking in search help you measure?
Answer: How many people visiting your site from a search ad
end up completing a purchase
Found any mistakes/unanswered questions? Please help us
to improve by letting us know in the comment section.
FUNDAMENTALS OF DIGITAL MARKETING: MODULE
10/26
Get noticed locally
Question 1
How can you improve a business's visibility to people located
near you geographically?
Answer: Make sure your phone number, address and
business hours are easy to find
Question 2
Which of the following is an example of a local search?
Answer: "bike shop near me"
Question 3
Which of the following is a benefit of registering your business
in online local listings?
Answer: Increased likelihood of being discovered through
search engines
Question 4
Which three pieces of information are essential to include first
in your local directory listing?
Answer: Business name, business address, telephone
numbers
FUNDAMENTALS OF DIGITAL MARKETING: MODULE
11/26
Help people nearby find you online
Question 1
Which of the following factors help search engines determine
if your business is local?
Answer: Location details on the website, quality content and
how mobile friendly the website is
Question 2
When looking to attract a local audience, why it is important to
optimise your website and content for mobile users?
Answer: Because local users tend to use their mobile devices
when they’re out of the house
Question 3
Which of the following can help you gain visibility in search
engines?
Answer: Adding relevant content that highlights the location of
your business
FUNDAMENTALS OF DIGITAL MARKETING: MODULE
12/26
Get noticed with social media
Question 1
Which of the following can businesses achieve by using social
media?
Answer: Attract new audiences
Question 2
Fill in the blank: Businesses should focus on social media
platforms with _______.
Answer: A relevant audience
Question 3
Which of the following is an example of a social media goal?
Answer: Drive more traffic to your store
Question 4
Which details should you look to include on a business profile
page on social media?
Please drop your valuable feedback in comment section.
Found any mistakes/unanswered questions? Please help us
to improve by letting us know in the comment section.
FUNDAMENTALS OF DIGITAL MARKETING: MODULE
13/26
Deep dive into social media
Question 1
A robust social media plan includes which of the following?
Answer: A long-term schedule identifying when to post content
Question 2
What is the best way to put your social content in front of
people who don't already follow you?
Answer: Use paid promotion to reach new audiences
Question 3
What can social media analytics tools help you measure when
assessing campaign results?
Answer: Whether the visitor clicked on a paid ad or organic
listing
Question 4
Which of the following is a pitfall when using social media for
business?
Answer: Not having the resources to respond to comments
and questions in a timely manner
FUNDAMENTALS OF DIGITAL MARKETING: MODULE
14/26
Discover the possibilities of mobile
Question 1
When looking to ensure your website is easily accessible by
mobile users, what should you focus on doing first?
Answer: Optimise your site
Question 2
What does responsive design mean?
Answer: Your website will adapt to suit whichever device it is
being viewed on
Question 3
When it comes to optimising your website's SEO for mobile
users, which of the following is a crucial factor to keep in
mind?
Answer: Performance and usability
Question 4
What can a business use to send messages to users who
have already downloaded their app?
Answer : Push Notification
FUNDAMENTALS OF DIGITAL MARKETING: MODULE
15/26
Make mobile work for you
Question 1
When considering how mobile users will search for your
business, which types of keywords should you focus on?
Shorter keywords and phrases
Question 2
Before running search ads, you should make sure your site is
mobile-friendly. Which scenario best describes a mobile-
friendly experience for a customer?
Answer: The site works on different mobile devices
Question 3
Which of the following can be used to target an audience
when using some social media ads?
Answer: People’s relationship status
Question 4
When making video content for your display ads, what is most
important to ensure?
Videos are relevant, short and include a CTA
FUNDAMENTALS OF DIGITAL MARKETING: MODULE
16/26
Get started with content marketing
Question 1
Which of the following is an accurate definition of what a
content marketing campaign involves?
The creation and promotion of online materials with the goal of
increasing interest in a product or service
Question 2
What does the following definition describe? 'The division of
an audience into groups of who they are and what they like,
with a goal of identifying a group most interested in your
product/service.'
Answer: Audience segmentation
Question 3
Fill in the blank: When describing the purpose of content, what
is missing? 'To entertain, to inspire, to _______ and to
convince'.
Answer: Educate
Question 4
Which of the following best describes why approaches to
writing need to be adapted for online content?
Answer: Online readers have a reduced attention span, due
to being flooded with information
Question 5
What are 'highlighting key dates' and 'considering multiple
channels' best practices of?
Answer: Creating a content calendar
Question 6
Which of the following metrics could help you understand
which blog post is resonating the most with your audience?
Answer: Session duration
FUNDAMENTALS OF DIGITAL MARKETING: MODULE
17/26
Connect through email
Question 1
Which of the following will you need to start an email
marketing programme?
Answer: A way to collect people’s email addresses
Question 2
Which of the following is a common feature of email marketing
platforms?
Answer: A feature allowing users to unsubscribe from your
emails
Question 3
Which of these is a good practice to keep in mind when
sending emails to your contacts?
Answer: Run an A/B test on your subject line to determine
which one works best
Question 4
If the open rate of your emails seems low, which of the
following could help you fix that?
Adjust the subject line of your email
Question 5
Which of the following statements is true when it comes to
running email campaigns for a business?
Answer: There’s no need to use sponsored ads within your
email marketing
Found any mistakes/unanswered questions? Please help us
to improve by letting us know in the comment section.
Question 1
If you own a film blog, which type of customer can you expect
to reach with display advertising?
Answer: People who haven't read your blog before but are
interested in your subject
Question 2
Fill in the blank: The ads on search engines are usually made
up of ________.
Answer: Text
Question 3
When using search engine marketing, where can your ads
appear?
Answer: Only on search engines
Question 4
When setting up display advertising campaigns, who can you
target?
Answer: People who speak different languages
FUNDAMENTALS OF DIGITAL MARKETING:
MODULE 19/26
Deep dive into display advertising
Question 1
In what way can display advertising be effective?
Answer: It drives traffic to your website
Question 2
Which of the following is an example of the type of data that
advertising networks automatically collect and share with
businesses?
Answer: The cost of each ad you publish
Question 3
Which of the following is true when purchasing ad placements
on an advertising network?
Answer: The network provides data on the click-through-rate
Question 4
If a person adds a product to a shopping cart but then leaves
the website – which of the following tactics is most likely to
encourage that person to return and purchase the product?
Answer: Retargeting with a display ad that has a discount
coupon
Question 5
What is the first step of display retargeting?Answer: Defining
your audience
FUNDAMENTALS OF DIGITAL MARKETING:
MODULE 20/26
Make the most of video
Question 1
\When incorporating videos into a digital strategy, which of the
following tactics provides value to
customers?Answer: Publishing a how-to video on their
website
Question 2
What can using video as part of your online presence help you
create?
Answer: A channel to engage with customers
Question 3
Fill in the blank: As a small business, creating videos to
showcase your business or product requires only ______.
Answer: Creativity, planning and any budget
Question 4
Using videos in email marketing and social media is an
effective way to do what?Answer: Engage and grow your
audience
Question 5
How can you take advantage of video for your
product/services without actually making a video?Answer:
Advertise on other people's videos
Question 6
When looking at your video analytics, you discover people are
only watching the first few seconds of your video. What should
you do?
Answer: Consider updating your preview images, titles or
description.
Question 1
Fill in the blank: Website analytics can tell you
_____________.Answer: What time of day your website gets
the most traffic
Question 2
Analytics can give you immediate valuable information about
which type of customers?Answer: Previous and current
customers
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FUNDAMENTALS OF DIGITAL MARKETING: MODULE 8/26
Be noticed with search ads
Question 1
Search engine marketing can also be called what?Pay-per-
click advertising
Question 2
In an SEM auction, your Quality Score is based on which
aspect of your ad?
Answer: Relevance
Fill in the blank: It's possible to determine how well a/an
___________ will perform without bidding on it.
Answer: Keyword
Question 4
What should your search ad have in order to promote more
clicks?
Answer: A call to action
FUNDAMENTALS OF DIGITAL MARKETING: MODULE 9/26
Improve your search campaigns
Question 1
Which of the following is a benefit of using relevant ads and
landing pages?
Answer: Higher ad positions on the search results page
Question 2
When it comes to search ads, which description best
describes 'negative keywords'?
Answer: Keywords that are excluded from a campaign
Question 3
Fill in the blank: If you use __________ keywords when
building your search ads, minor variations, like plurals, can still
trigger the ad.
Answer: Exact Match
Question 4
What can conversion tracking in search help you measure?
Answer: How many people visiting your site from a search ad
end up completing a purchase
Found any mistakes/unanswered questions? Please help us
to improve by letting us know in the comment section.
FUNDAMENTALS OF DIGITAL MARKETING: MODULE
10/26
Get noticed locally
Question 1
How can you improve a business's visibility to people located
near you geographically?
Answer: Make sure your phone number, address and
business hours are easy to find
Question 2
Which of the following is an example of a local search?
Answer: "bike shop near me"
Question 3
Which of the following is a benefit of registering your business
in online local listings?
Answer: Increased likelihood of being discovered through
search engines
Question 4
Which three pieces of information are essential to include first
in your local directory listing?
Answer: Business name, business address, telephone
numbers
FUNDAMENTALS OF DIGITAL MARKETING: MODULE
11/26
Help people nearby find you online
Question 1
Which of the following factors help search engines determine
if your business is local?
Answer: Location details on the website, quality content and
how mobile friendly the website is
Question 2
When looking to attract a local audience, why it is important to
optimise your website and content for mobile users?
Answer: Because local users tend to use their mobile devices
when they’re out of the house
Question 3
Which of the following can help you gain visibility in search
engines?
Answer: Adding relevant content that highlights the location of
your business
Question 1If you own a film blog, which type of customer can
you expect to reach with display advertising?Answer: People
who haven't read your blog before but are interested in your
subjectQuestion 2Fill in the blank: The ads on search engines
are usually made up of ________.Answer: TextQuestion
3When using search engine marketing, where can your ads
appear?Answer: Only on search enginesQuestion 4When
setting up display advertising campaigns, who can you
target?Answer: People who speak different languages
FUNDAMENTALS OF DIGITAL MARKETING:
MODULE 19/26
Deep dive into display advertising
Question 1In what way can display advertising be
effective?Answer: It drives traffic to your website
Question 2Which of the following is an example of the type of
data that advertising networks automatically collect and share
with businesses?
Answer: The cost of each ad you publishQuestion 3Which of
the following is true when purchasing ad placements on an
advertising network?Answer: The network provides data on
the click-through-rateQuestion 4If a person adds a product to
a shopping cart but then leaves the website – which of the
following tactics is most likely to encourage that person to
return and purchase the product?Answer: Retargeting with a
display ad that has a discount couponQuestion 5What is the
first step of display retargeting?Answer: Defining your
audience
FUNDAMENTALS OF DIGITAL MARKETING:
MODULE 20/26
Make the most of video
Question 1When incorporating videos into a digital strategy,
which of the following tactics provides value to
customers?Answer: Publishing a how-to video on their
websiteQuestion 2What can using video as part of your online
presence help you create?
Answer: A channel to engage with customers
Question 3Fill in the blank: As a small business, creating
videos to showcase your business or product requires only
______.Answer: Creativity, planning and any budgetQuestion
4Using videos in email marketing and social media is an
effective way to do what?Answer: Engage and grow your
audience
Question 5How can you take advantage of video for your
product/services without actually making a video?Answer:
Advertise on other people's videos Question 6When looking at
your video analytics, you discover people are only watching
the first few seconds of your video. What should you
do?Answer: Consider updating your preview images, titles or
description.
Found any mistakes/unanswered questions? Please help us
to improve by letting us know in the comment section.
Fundamentals Of Digital Marketing: Module 1/26
The Online Opportunity
Question 1
The Increased Use of The Internet Presents A Lot Of Potential For Which Types Of
Businesses?
Answer: All Businesses
Question 2
Taking A Business Online Can Involve Many Different Steps. When Starting Out, Which
Activity Could Be A Part Of This Process?
Answer: Creating A Business Listing In Online Local Directories
Question 3
Which Of The Following Is The Easiest Way For Visitors To Learn About A Business While
Visiting A Website?
Answer: Browsing Your Product Pages And Reviewing The Frequently Asked Questions
Page
Question 4
What Is A Key Benefit Of Having An Online Presence For A Business?
Answer: Being Visible When People Search For A Business Like Yours
This blog contains all the answers of Google Digital Unlocked of all
26 modules and final examination answers. If you are looking for
final exam answer, you can find them below the answer of 26th module
question. Please fill your answers correctly, if you did a mistake
once then you cannot skip to quiz again in the same module without
completing the topic.
Fundamentals Of Digital Marketing: Module 2/26
Your First Steps In Online Success
Question 1
Which Tool Helps You Measure The Success Of Your Website?
Answer: Analytics
Question 2
Which Of The Following Statements Is True When It Comes To Taking A Business Online?
Answer: Use Analytics To Make Informed Decisions
Question 3
Which Term Best Describes The Business Activity That Occurs When Website Visitors Buy
Products Or Services From You Online?
Answer: E-commerce
Question 4
Which Of The Following Statements Is True When Marketing Your Business Online?
Answer: Social Media Is A Great Way To Engage Your Audience
Found any mistakes/unanswered questions? Please help us to improve by letting us know in
the comment section.
Fundamentals Of Digital Marketing: Module 3/26
Build Your Web Presence
Question 1
Which Of The Following Statements Is True When It Comes To Developing A Web Presence
For A Business?
Answer: Mobile Apps Enable Your Customers To Purchase Your Products Without Being On
Your Website
Question 2
What Is A Web Server?
Answer: A Computer Connected To The Internet With Software That Allows It To Host All The
Components Of Your Website
Question 3
Fill In The Blank: A __________ Is A Shortcut To Other Pages On Your Site Or Elsewhere On
The Web.
Answer: Hyperlink
Question 4
Which Of The Following Is Something You'll Probably Want To Exclude From Your Website?
Answer: A Lot Of Deep Scientific Information And Detailed Statistics
Question 5
Which Of The Following Is An Example Of A 'call To Action' On A Website?
Answer: A ‘get Directions To Our Store’ Button Which When Clicked, Redirects To A Map
Displaying Directions To The Store Based On The Customer’s Current Address
Question 6
What Should You Consider When Developing Your Website Content?
Answer: What Your Customers Are Looking For
Fundamentals Of Digital Marketing: Module 4/26
Plan Your Online Business Strategy
Question 1
What Is The First Step In Creating An Online Business Strategy?
Answer: Identifying Business Goals
Question 2
What Is The Purpose Of The 'see, Think, Do, Care' Framework?
Answer: To Help A Business Understand The Customer Journey Online
Question 3
Why Is Optimizing Customer Touchpoints Online Beneficial For Businesses?
Answer: It Provides Customers With Value Every Time They Come Into Contact With A
Brand, Helping Build Trust
Question 4
Once You've Worked Out Your Unique Selling Point (USP), How Would You Use It In A Long-
term Online Strategy?
Answer: Incorporate It Within Marketing Materials Across All Channels To Help Raise
Customer Awareness
Question 5
What Type Of Information Can KPIs Provide?
Answer: Long-term Projections
Found any mistakes/unanswered questions? Please help us to
improve by letting us know in the comment section.
Fundamentals Of Digital Marketing: Module 5/26
Get Started with Search
Question 1
Why Are Search Engines A Great Place For A Business To Be Found?
Answer: People Who Search Are Actively Looking For Information, Products Or Services
Question 2
What Technology Do Search Engines Use To 'crawl' Websites?
Answer: Bots
Question 3
Which Of The Following Can Help A Search Engine Understand What Your Page Is About?
Answer: The Title Tag
Question 4
Fill in The Blank: Spending Money On Search Advertising Influences How Your Website
Appears In ___________.
Answer: The Search Results Page
Question 5
Which Of These Is An Important Factor In The Paid Search Auction System?
Answer: How Relevant Your Ads Are
Question 6
Which Of These Can Google Search Console Help You To Do?
Answer: It Helps You Understand Which Keywords People Are Searching For On Google
Fundamentals Of Digital Marketing: Module 6/26
Get Discovered With Search
Question 1
Which Of The Following Factors Should You Consider When Optimising Your Website For
Search Engines?
Answer: Site Popularity
Question 2
What Should Be The First Step Of A Structured Seo Plan?
Answer: Keyword research
Question 3
When it comes to search ads, which of the following could dictate how an ad will perform
against a competitor?
Answer: bid value
Question 4
Fill in the blank: Short strings of specific keywords with low search volume are called
___________.
Answer: Long-tail keywords
Question 5
Which of the following would be an ideal goal for an SEO plan?
Answer: Increasing how many relevant people visit your website
FUNDAMENTALS OF DIGITAL MARKETING: MODULE 7/26
Make search work for you
Question 1
Which of the following page titles would be most suitable for a website page describing a
store's return policy?
Answer: [Company Name’s] Return Policy
Question 2
Which of the following is a good way to get other websites to link to your site?
Answer: Building relationships with similar sites
Question 3
When expanding a business internationally, which of the following is most important to
provide on your website?
Answer: Products and delivery details in the correct currency
FUNDAMENTALS OF DIGITAL MARKETING: MODULE 8/26
Be noticed with search ads
Question 1
Search engine marketing can also be called what?Pay-per-click advertising
Question 2
In an SEM auction, your Quality Score is based on which aspect of your ad?
Answer: Relevance
Fill in the blank: It's possible to determine how well a/an ___________ will perform
without bidding on it.
Answer: Keyword
Question 4
What should your search ad have in order to promote more clicks?
Answer: A call to action
FUNDAMENTALS OF DIGITAL MARKETING: MODULE 9/26
Improve your search campaigns
Question 1
Which of the following is a benefit of using relevant ads and landing pages?
Answer: Higher ad positions on the search results page
Question 2
When it comes to search ads, which description best describes 'negative keywords'?
Answer: Keywords that are excluded from a campaign
Question 3
Fill in the blank: If you use __________ keywords when building your search ads, minor
variations, like plurals, can still trigger the ad.
Answer: Exact Match
Question 4
What can conversion tracking in search help you measure?
Answer: How many people visiting your site from a search ad end up completing a purchase
Found any mistakes/unanswered questions? Please help us to
improve by letting us know in the comment section.
FUNDAMENTALS OF DIGITAL MARKETING: MODULE 10/26
Get noticed locally
Question 1
How can you improve a business's visibility to people located near you geographically?
Answer: Make sure your phone number, address and business hours are easy to find
Question 2
Which of the following is an example of a local search?
Answer: "bike shop near me"
Question 3
Which of the following is a benefit of registering your business in online local listings?
Answer: Increased likelihood of being discovered through search engines
Question 4
Which three pieces of information are essential to include first in your local directory listing?
Answer: Business name, business address, telephone numbers
FUNDAMENTALS OF DIGITAL MARKETING: MODULE 11/26
Help people nearby find you online
Question 1
Which of the following factors help search engines determine if your business is local?
Answer: Location details on the website, quality content and how mobile friendly the website
is
Question 2
When looking to attract a local audience, why it is important to optimise your website and
content for mobile users?
Answer: Because local users tend to use their mobile devices when they’re out of the house
Question 3
Which of the following can help you gain visibility in search engines?
Answer: Adding relevant content that highlights the location of your business
Question 1If you own a film blog, which type of customer can you expect to
reach with display advertising?Answer: People who haven't read your blog before
but are interested in your subjectQuestion 2Fill in the blank: The ads on search
engines are usually made up of ________.Answer: TextQuestion 3When using search
engine marketing, where can your ads appear?Answer: Only on search
enginesQuestion 4When setting up display advertising campaigns, who can you
target?Answer: People who speak different languages
FUNDAMENTALS OF DIGITAL MARKETING: MODULE 19/26
Deep dive into display advertising
Question 1In what way can display advertising be effective?Answer: It drives
traffic to your website
Question 2Which of the following is an example of the type of data that
advertising networks automatically collect and share with businesses?
Answer: The cost of each ad you publishQuestion 3Which of the following is
true when purchasing ad placements on an advertising network?Answer: The
network provides data on the click-through-rateQuestion 4If a person adds a
product to a shopping cart but then leaves the website – which of the following
tactics is most likely to encourage that person to return and purchase the
product?Answer: Retargeting with a display ad that has a discount
couponQuestion 5What is the first step of display
retargeting?Answer: Defining your audience
FUNDAMENTALS OF DIGI TAL MARKETING: MODUL E 20/26
Make the most of video
Question 1When incorporating videos into a digital strategy, which of the
following tactics provides value to customers?Answer: Publishing a how-to
video on their websiteQuestion 2What can using video as part of your online
presence help you create?
Answer: A channel to engage with customers
Question 3Fill in the blank: As a small business, creating videos to showcase
your business or product requires only ______.Answer: Creativity, planning
and any budgetQuestion 4Using videos in email marketing and social media
is an effective way to do what?Answer: Engage and grow your audience
Question 5How can you take advantage of video for your product/services
without actually making a video?Answer: Advertise on other people's
videos Question 6When looking at your video analytics, you discover people
are only watching the first few seconds of your video. What should you
do?Answer: Consider updating your preview images, titles or description.
Question 1What's the biggest challenge for most businesses when going online?
Answer: Developing a plan
Question 2When looking to advertise a new business online, what is one of the major benefits
of display adsAnswer: They can come in many different formats
Question 3When considering whether to have a web presence for your business, which of the
following is not a major factor?
Answer: How long you’ve been in business
Question 4You notice that when people see images of your products online, you have an
increase in conversions or sales. Which customer touch point could you use to take
advantage of this insight?
Answer: Social media
Question 5
Which are the first steps you should consider when constructing an online business
strategy?\Answer: Create goals and identify a USP
Make it easy for people to find a business on the web
Question 6What is the term we use to describe how search engines categorize each piece of
content?
Answer: Indexing
Question 7Fill the blank: 'Search engines _________ the internet to discover content.'
Answer: crawl
Question 8When looking to optimise the performance of a website to improve its search
engine ranking, using 'long tail keyword terms' in your SEO plan often allows you to...
Answer: Find more opportunities
Question 9There are many ways you can improve the performance of a website from an SEO
perspective. When it comes to link building which of the following statements is accurate?
Answer: The quality of links is important, not the quantity
Question 10Gaining backlinks to your website is a great way to improve the SEO
performance. What best practice will encourage people to link back to your site?
Answer: Write some great content they will find useful
Question 11Fill the blank: When managing SEM campaigns, the best way to optimise your
quality score is to improve the _________ of your keywords, adverts, and landing pages.
Answer: relevance
Question 12When advertising on search engines, if you bid the same as your competitor,
having a higher quality score will mean you appear where in comparison?
Answer: Above them
Question 13What is the most important thing to consider when optimising a search engine
marketing campaign
Answer: Increasing the relevance of the keywords, ads, and landing page
Question 14Which search query would trigger an ad based on this keyword: [London portrait
photographer]?
Answer: London portrait photographer
Reach more people locally, on social media or on mobile
Question 15Fill in the blank: When search engines use factors like geolocation, IP address
and location based search terms to produce geographically tailored results, this is called
_____________.
Answer: Local Search
Question 16When looking to promote your products and services locally, what are the
benefits of using search engine ads?
Answer: You can target ads to a specific geographic area
Question 17Using social media for business purposes can be very different to running
personal profiles. If you're looking to attract people to your social network, what tone of voice
should you consider?
Answer: Engaging & Inviting
Question 18Building a plan will help you to focus your efforts when using social media. What
should you consider when making your social media plan?
Answer: Your audience’s interests
Question 19With more and more users using mobile to look at websites, it is key that you
optimise your site so users can find it when searching online. Which two elements should you
look to optimise for improved SEO performance?
Answer: Site speed and usability
Question 20Mobile advertising is a great tool for marketers, but all that good work could be
undone if your website isn't what?
Answer: Optimised for different devices
Question 21Which of the following actions would be most effective for a business to take in
order to help them progress towards achieving their content marketing goals?
Answer: Refining
their content marketing strategy as they go, taking into account
available data and metrics
Reach more customers with advertising
Question 22When it comes to email marketing, what do we mean by the term A/B
testing?Answer: A/B testing means splitting your audience and sending each of them a
different variation of your email
Question 23Which form of targeting would you use to display ads to people who have
previously visited your website?
Answer: Retargeting
Question 24Which of the following is a benefit of search advertising over display advertising?
Answer: Searchadvertising is shown to customers who are searching for your
specific terms
Question 25Which of the following is the most accurate analogy for a display advertising
network?
Answer: A marketplace between online publishers and advertisers
Question 26How can your business benefit from video without making one yourself?
Answer: Advertising on other people's videos
Question 27If the analytics for your video campaign shows people are only watching the first
few seconds of your video, what can you do to try and amend this?
Answer: Update the description to tell people more about the video
Question 28When using analytics programmes on your website, which of these do not fall
under the category of a dimension?
Answer: The time a user spends on the site
Question 29When using analytics on your website, what do we mean by the term
'conversion'?
Answer: The act of a user completing a goal
Question 30When using web-based analytics tools, by segmenting the data you will be able
to achieve which of the following?
Answer: Find insights that can help you identify where to make improvements
Question 31How do you handle data in analytics to gain greater insights into our audience's
behaviour?
Answer: Segment
Question 32When creating a presentation based on lots of data, what principle should you
bear in mind?
Answer: Tailor your approach to your audience in order to tell a better story
Question 33Why should you avoid focusing on collecting as much data as possible?
Answer: The right information, at the right time, is more valuable
Sell products or services online
Question 34When building your online product store, to make it as effective as possible you
should look to optimise the performance by using images in what kind of way?
Answer: Ensure images are of a high quality
Question 35When looking to introduce e-commerce functions to your website, which of the
following would be the best first step?
Answer: Set up a web-based money transfer software like PayPal
Question 36If a user abandons their shopping cart without making a purchase, one way to
bring them back to complete the purchase is?
Answer: Retargeting
Question 37Fill in the blank: When you are considering the layout of the product pages, it is
important to put them in ________ order?
Answer: hierarchical
Take a business global
Question 38If you are looking to expand your company's presence online internationally,
which of the following should you consider with regards to your online content?
Answer: Translated but also locally adapted for the audience
Question 39Fill the blanks: When advertising internationally, you should make your business
______ to the new market, consider the ___________ and any possible ___________
implications.
Answer: accessible | supply chain | legal
Question 40Fill in the blank: When considering expanding a business internationally, the best
place to start is to__________?Answer: use online tools to help you understand where
there’s a strong demand for your products