The New One

Patio Buendia Farm and Resort
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ONLINE RESERVATION AND BILLING SYSTEM FOR PATIO BUENDIA
RESORT
CHAPTER 1
PROJECT OVERVIEW
INTRODUCTION
In this generation, technology has been an integral part in every people's lives
especially people who own businesses. Technology helps people to do their work faster
and more efficiently and also keeps track of their accomplishment. The advancement of
our technology is also creating a network that makes information sending and receiving
faster and more detailed. Information is very important in every part of a business to
operate and coordinate according to the rules and standards that they have established.
Technology and information can be the factors that will make the business successful.
Today one of the technologies being used by businesses and guest in terms of
providing and accessing information with networks is the use of Internet. The Internet
provides vast amounts of information to different people, companies and organizations
to help promote their products and services to the market. Through internet potential
customers can easily find the company that can provide their needs and wants. Through
websites, they can easily conduct transactions without the need to go to the company’s
location. Websites may contain modules that the users can use or view. A lot of
companies today make use of websites to take advantage of the internet in order to
extend to the users who use online systems. These systems are the standards of
today’s generation due to its adaptability and flexibility.
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With the use of internet people can now use and view websites through internet
hosting service call Web Hosting. Web hosting is used by companies, people and
organizations to make their websites available to access through the world wide web.
After acquiring through purchase of a domain, a DNS will be provided by the preferred
company or called the Web Host. The web host will be the one to store the website on
their own server. An example of Web hosting is online information with Billing and
Reservation System.
Online Resort with Reservation and Billing Systems is becoming more Prevalent
and trending in the businesses in our generation. It is one of today’s means of
Information express to the company who is applicable to provide this kind of system.
With just a computer and an Internet connection the guest is able to save time and effort
and in that way, they can easily view products and services a company can provide.
Another feature of this this kind of systems is it has an online method of payment thru
the use of bank deposits. The Guest can have access to various choices and
alternatives in terms of paying their bills. With this kind of purchasing, both the company
and the guest can have multiple transactions without leaving their place and can have
good deals in terms of trades. A business that makes use of this kind of systems is
airlines, hotels, restaurants and resorts.
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PROJECT BACKGROUND
Patio Buendia Farm-Resort and Events Place is a great resort located in Brgy.
Banay Banay, Amadeo, Cavite City, a town nearby Philippine’s so called “little Baguio”
Tagaytay a Zen-Type inspired that can be reached approximately a distance of 60 km
away from Manila or a half an hour drive. A pristine 1.5-acre natural paradise that was
opened to the public in 2014 by the family of Dante and Carina Buendia and a
testament to holistic getaway where guest and balikbayans embrace nature’s splendor.
The place was formerly an agricultural land that planted some fruit trees such as dragon
fruits, coconut, mango, guava and bananas then built for a purpose of family vacation
farm open to the public due to demand based on experimental evaluation of the place.
Since it is a spacious place before they can cater team building, school activities and
playground for children who visited the place. Buendia family inherited the said land
from his father-in-law then they decided to put up business such as Patio Buendia
Farm-Resort and Events Place features a necklace of stunning modern Zen
Architectural style.
The resort can cater weddings, baptismal, retreat place, venue for seminars and
team building, birthdays, reunion place and other activities. There are three(3)
swimming pools in the resort with submersible interchanging led light, cottages and
rooms available for occupants of different people of about three hundred(300), cabanas,
gazebos and villa that is all delighted with the relaxing and beautiful ambiance coupled
with some giant figurine (gorillas, monkey and dog) for picture taking that counts on
your unforgettable visit. The guest will surely love and enjoy the distinguished
combination of modern
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Tropical getaway and ancient living that are relaxing experience and breath-taking
views are also part of the allure of this resort. Playground for children, karaoke bar are
also part of the package and facilities that can captivate the guests. It also provides
convenient parking space since the area is a bit far from the main road. Because the
resort has a lot to offer, Patio Buendia Resort is surely one of the best and the newest
resort in Amadeo, Cavity City that everyone can splurge in a very reasonable service
charge. There is an inherent richness here a Filipino culture and heritage that have
been present of centuries and preserved for generations to come with the facilities and
services. The place will capture the soul and inspires guest to return again and again.
Environmental Stewardship has and will continue to be a guiding principle of this one of
a kind farm resort community.
Although the resort may seem to sound good in terms of giving quality services
to its guest, there are still some problems and issues which remain unsolved like the
loss of records, duplication of the data and overlapping of schedules. The proponents
conducted an interview with Patio Buendia’s Resort owner and manager for the
transaction billing reservation process.
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Objective of the Project
The problems being encountered by Patio Buendia Farmland and Resort the
proponents have come up with the following objectives of the project:
General Objective
The General objective of the proponents is to improve the existing website and
develop an Online Reservation and Billing for Patio Buendia that will help business
productivity and lessen the effort needed in operating their current manual system,
solve the problems being encountered by the resort and provide guests with convenient
and accessible information, reservation and billing service in order to enhance the
resort’s capabilities and convenience.
Specific Objective
Specifically, the project objective is the following
• To improve the existing website and develop and integrate a system that is fast,
efficient and reliable way in reservation management billing system including its
altering and Cancellation to avoid having overlapping schedules.
• To develop a system that is user friendly user interfaced website that will provide
the current information on which rooms are available, room rates, service and
amenities offered by the resort that will effectively help the resort to advertise
their business and reach out to more potential Guest.
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• To develop a system that will accept the Guest’s payment through either bank
deposit or cash
• To be able to create a system that automatically can create meaningful reports
through fast data handling. Record keeping process of transactions
Statement of work
Scope of the Project
The proponents will only improve the website and develop the Online
Reservation and billing system that will cater the guest’s needs in terms of
inquiring and acquiring Patio Buendia’s facilities and Services. The proponent will
also improve the existing website that will be available for view for Patio
Buendia’s customers. The Potential users of the system are the guest, staffs and
administrator. The guest is only allowed to access the website for reservation.
The guest will be able to view the currently available rooms. The guest shall
provide their basic personal information with the guest’s banking information
number in order to reserve for a room. Their banking Information will not be
stored in the resort’s database in order to secure their bank information and Patio
Buendia has authorization to store these kinds of information for transactions.
Thru bank deposits the guest can pay their down payment for reservation on a
bank that the resort has an account. The guest will be given a reservation code
that is automatically
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Generated by the system that will be given to the guest that they shall use to
confirm their reservation when they arrive at the resort to confirm that they
reserved a room.
Limitation of the project
The system is only customized and exclusive for Patio Buendia Farm and Resort
And its Information is only available for Patio Buendia Resort. The reports
generated by the system can be viewed by weekly, monthly, and annually. The
system only allows the customers to view the reservation module. The system
allows for the guest to modify their own reservation 3 days before the check in
date. The system doesn’t accept any kind of credit card transactions.
List of Deliverables:
 User’s Manual – the user’s manual contains all of the instructions on how
the user’s will use the proposed system. It will give assistance to the
people who will operate the system.
 Deployment Plan – a plan that defines how the proponents will deploy the
system to the company.
 Training plan – a plan on how to train the users of the system on how to
handle or use the system properly.
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2 CHAPTER
REVIEW OF RELATED LITERATURE AND STUDIES
This chapter is about studies and literatures that are related to the online system
that the proponents made use of different research materials (such as thesis, articles,
and other web articles) that will help extending the knowledge of the proponents such
as hotels and resorts that were already undergone research that have a related online
reservation and billing system thesis. These research materials will also give the
proponents an insight and better information in enhancing and developing a system
providing local and foreign studies.
RELATED STUDIES
• LOCAL STUDIES
Online Billing and Reservation System for Royal Palm Paradise Resort
(C.L. Adap, J.R. San Juan, P.B. Sillio, 2013)
The system contains two pages which are Administrator page and
Customer page. The administrator page has the authority to access the whole
system and will be able to update all the records of the customer for reservations
made through phone call or walk-in customers, change the status of the
Reservation of the customers, update the list of the facilities available in the
resort. Computation of bills of reservation and add-ons, and generating of reports
are also under the Administrator page.
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The proponent’s system also contains two pages similar to the Online
Billing and Reservation System of Royal Palm Paradise Resort, wherein
Administrator page will manage all the transaction made by the customer/user. In
Administrator page can all so see reports, update all records and the list of the
facilities in the resort.
Online Billing and Reservation System of Adams Beach Resort
(J.A. Legaspi, M. Lamson, P.V. Gazme, 2011)
The Online Billing and reservation System of Adams Beach Resort was
developed in order for the company to have a systematized form of operation
and transaction in addition to a trouble-free work for the officers-in-charge. The
system has a user-friendly environment and includes reservation packages,
services and procedures.
The similarities of Online Billing and Reservation System of Adams Beach
Resort to the study of the proponents is that it also aims to have a systemized
form of operation and transaction for the clients and to help the manager to have
a trouble-free work. The proponents’ system also have a user-friendly
Environment/website where the clients can also see the different rates, amenities
and reservation packages offered by the resort.
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Online Billing and Reservation System of Viewfort Terrace Viewhill Resort
Carmona, Cavite
(Constante, K., Estollose, E., San Jose, A., 2011)
Viewfort Terrace Viewhill’s main problem is the lack of technology which
leads to conflict of schedules, data inconsistency, data redundancy, data loss,
lack of security and it is space consuming. Because all of the transactions are
stored in one logbook, all of these problems are encountered by the
management. In order to avoid these problems, the proponents proposed an
online billing and reservation system for Viewfort Terrace Viewhill Resort. The
system has a database for the resort where all of the company’s transactions are
stored and it has also the ability to compute all the billings of the client.
Online Billing and Reservation System of Viewfort Terrace Viewhill Resort
Carmona, Cavite has similarities to the study of the proponents because of the
following problems. In terms of the problems data inconsistency which make it
more difficult to know what is the exact date of reservation made by the client,
data redundancy which duplicates the reservation information, poor data security
meaning the data is not safe from alteration and deletion. The study will help the
proponents in solving these problems through the proponents’ proposed system.
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An Online Reservation with Billing System for Puerto Real Resort
(Pantaleon, C.D., 2011)
The information system provides graphical and textual information about
the resort. This includes location, prices and other information regarding the
resort and what it can prefer. It is created with a user friendly environment
because the proponents are aware that not all persons who will view the website
are advanced users. The reservation with billing system included in the proposed
system is very competent. Through this, customers can make a reservation by
just accessing the website. Thus, this can be helpful to the customers in terms of
cost and time. Cost and time, because they do not have to go personally or call
to the company to ask for reservation. This feature will not just favorable to the
customers but to the company too. Having an online reservation system will
make an edge over the companies.
The Online Reservation with Billing System for Puerto Real Resort is
similar to the proponents’ system because the Patio Buendia’s website also
provides the graphical and textual information about the resort. The information
also includes the location, prices, weddings and functions, facilities and services
and other information that the resort can offer. The proponents will also make a
user-friendly system that is more convenient to the clients to book reservations
and make transactions in terms of cost and time. Similar to the study the
proponents system’s will not just be favorable to the clients but to the company
too.
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Online Reservation with Billing System for Villa Silvina Resort
(Zapanta, B., Belardo, R., Flores, F., Sobrevilla, G., 2009)
The “Online Reservation with Billing System for Villa Silvina Resort” done
by B. Zapanta, Belardo, Flores and Sobrevilla is a system that is mostly focused
on making reservations for the resort and the rooms in their resort. The system is
also capable of displaying the billing statement of a particular customer and can
also produce receipts of the transaction. It is also capable of generating
management reports on a daily or monthly basis.
The proponent’s system will generate reports similar to Online
Reservation with Billing System for Villa Silvina Resort. The website created by
the proponents has the features of the resort, and the system can track all the
amenities available for the customers.
• FOREIGN STUDIES
Online Billing and Reservation System of Bug Hotel
http://www.bug-hotel.org
The Bug Hotel Reservation System allow one to find the ideal bed and
breakfast inn, whether by location, amenities, online bookings, recipes, special
Packages, last-minute availability. It also offers a wide variety of additional
information to enhance inn travel experience. The hotel was designed to simplify
the task of online booking. It provides users a unique, intuitive and easy to use
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interface that improves the way people use the web today. Through
personalization and rich features, Bug Hotel Reservation system enhances the
entire Web experience. Bug Hotel Reservation System offers an online web
based reservation system for hotels, properties, motels and B&B’s at affordable
prices.
Similar to the Bug Hotel Reservation System, Online Billing and
Reservation for Patio Buendia allows every clients to find the ideal bed or room
that they want. But unlike the Bug Hotel Reservation System they are not allowed
to reserve food and drinks. The proposed system of the proponents will also help
the clients to experience more convenient ways on how to book their
reservations.
Online system of Starwood Hotels
http://www.starwoodhotels.com
The system has a feedback page that is redirected to a new browser
where users will give their reason for commenting, their comment, rating, about
the website and their email address to be able to send the feedback.
The proponent’s proposed system has also feedback page. The
proponents know that feedback page is a big help for the resort and for
customer. To know all the suggestions and opinion of the customers so that the
resort can improve the services they give to the customers.
Online Billing and Reservation System for Rochester Hotel
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http://www.rochesterhotel.com
The online system of Rochester Hotel is simple yet very informative way to
attract customers. The design of the webpage is based from the historical theme
of the hotel. The reservation can be accessed by the customers easily. The
reservation procedure of the Rochester Hotel starts with the simple input of
arrival and departure of the customer in the left part of the web page.
FIGURE 1: RESERVATION MODULE OF ROCHESTER HOTEL
Similar to the study, the Online Billing and Reservation System for Patio
Buendia will be simple yet very informative in a way where the clients will
understand easily on how they can make transaction and book reservations. The
reservation procedure of the proponent’s systems also starts with the input of the
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check-in and check-out date of the clients and then it will proceed to the input of
their basic information.
Club Noosa Timeshare Resorthttp://www.clubnoosa.com.au
The Club Noosa Timeshare resort features the screenshots of the resort as the
banner. It has a Location button for the guide to the new comers. There is a Facilities
link where the rooms are well explained and arranged from the highest rate to lowest
rate. In the Contact and Booking Section the customer can contact the management for
their needs. It has a Login System for members only.
FIGURE 2: LOCATION MODULE OF CLUB NOOSSA TIMESHARE RESORT
Similar to the Club Noosa Timeshare Resort’s website, Patio Buendia's
website also provides the screenshots of the resort as a banner; it also has a
gallery which the clients can see the different type of rooms, function rooms and
other services that the resort can offer. Patio Buendia’s website also has a
Location link where the directions of the resort are displayed. There is also a
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Facilities link where the rooms, viewing decks, tree houses, huts, lanais, pools,
bar and café, recreational activities and function rooms are well explained.
Furnace Creek Inn and Ranch Resort Online Reservation System
(http://www.furnacecreekresort.com)
The online reservation system of the Furnace Creek Inn and Ranch
Resort features great process of reservation with reservation policies on
modification cancellation of reservation, inquiry and checking of the available
facilities. The search feature of the system helps the user to find the Inn and
Ranch Resort near their place if possible.
Due to the amount of Inn and Ranch in other places for easy access for
the customers and for faster transactions of reservation, they formulated an
online system for this particular problem. The difficulty of manual reservation
process and inexistence of database urged them to improve the system used in
their Inn and Resort.
RAFFLES HOTEL
Raffles Hotel provided a complete and intact web-based hotel reservation
and billing system. This web-based system has change or cancel reservation
module that allows customers to call off their reservation or change the
reservation that has been made.
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This page will show the reports of the monthly transaction of the system
between various customers. Partial list of reports includes: (1) Reservation
Report, (2) List of Check in, (3) Check out Report, (4) Transaction List, (5)
Cancelled Reservation Report, (6) Billing Report in every Reservation, (7) Hotel
Profits Report. Implementing user account will help the hotel to secure the
reservation of their customers.
FIGURE 3: REPORTS MODULE
FIGURE 4: USER ACCOUNT MODULE
Like Raffles Hotel System Patio Buendia’s system will also have a log in module in
order to access the administrator page and the customer page and also the reports
module so that the admin can see the summarization of reports automatically
LOTUS GARDEN HOTEL
The system of the hotel circulates want to include. Lotus Garden Hotel accepts
credit card payment and it also in checking availability of check-in, booking, payment
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transactions and other services that customers directs if a customer wants to pay using
a PayPal payment account. Programmers of the hotel indicate a different language that
can be used by foreigner customers.
The availability of a language translator icon can easily accommodate the assumed
foreigner customers of the hotel. The use of social media accounts can assist the hotel
in advertising their services. By utilizing reservation module users will have the ability to
manage and choose their desired rooms and will allow them to set the date of their
check in depending on the availability of the room. In addition, users can also make a
reservation for an event and add any additional services that they might need providing
that there must be at least a minimum of two (2) days interval before the exact date of
the reservation.
Figure 5: Indicates Social Media
Like Lotus Garden Hotel’s website Patio Buendia will also have buttons that will redirect
the client to Patio Buedia’s social media account
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Table 1: Synthesis of Related Systems
RELATED SYSTEM CONCEPT/IDEA
1. Online Billing and Reservation 1. Administrator module

System for Royal Palm Paradise.
2. Online Reservation with Billing 2.Textual and graphical

System for Puerto Real Resort Information Module
3. Online System of Starwood Hotel 3. Feedback Module
4. Online Billing and Reservation System 4.Reservation Module

For Rochester Hotel
5. Club Noosa Timeshare Resort 5.Location Module
6. Raffles Hotel 6.Report Module
7. Raffles Hotel 7.Log-in Module
8. Lotus Garden Hotel 8.Social Media Link Module
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Review of Existing System
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FIGURE 6: SYSTEM FRAMEWORK OF EXISTING SYSTEM
The figure that is shown on figure 6 is the illustration of the existing manual
system of Pation buendia and how the flow of the data is shown.
FIGURE 7: EXISTING SYSTEM OF PATIO BUENDIA
The figure shown as figure 7 is the summarization of the process of the
existing manual system of Patio Buendia which is further explained in the data
flow diagram in figure 8.
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FIGURE 8: DIAGRAM OF EXISTING SYSTEM

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In the data flow diagram shown in Figure 8 the first process is about the customer
inquiring of reservation through either walk-in and calling Patio Buendia Resort through
landline or cell phone. If the reservation is rejected because either the room was
reserved for the given date, the client will choose another date or another room. If the
room on the given date is available, the resort will provide payment details to the client
either by depositing the down payment to Security Bank or by paying up front at the
resort. Afterwards, client will be sent an email confirmation of their reservation. They will
need to print the service voucher in the email that will serve as proof of reservation.
They will present this voucher upon check-in at the resort.
The second process discusses that in the event of cancellation or modification of a

transaction, the client will need to call the resort or talk to the staff of the resort. They
will present the necessary voucher and proof of payment.
The third process involves the checking in of the client. The client will provide the
reservation and customer details and present the service voucher or the receipt to
confirm if they have a reservation. If the reservation is verified, the customer can now
check-in and they will update the room Masterfile and Customer Masterfile.
The fourth process is about the customer inquiring any services like the karaoke
machine, catering services etc. If the service is available then it would be added on their
bill when they check out.
The final process involves the client check-out. The client will give the room number to
the front desk staff and the resort staff will compute the client’s total bill. Upon payment,
the client will be issued an official receipt. This process involves the front desk getting
all the room reports, payment reports, customer reports, and service report.
.
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SWOT Analysis of Existing Manual System
The proponents presented the strength, weaknesses, opportunities, and threats

of the Manual System of Patio Buendia Resort
TABLE 2: SWOT ANALYSIS of Existing Manual System
STRENGTH WEAKNESSES
• Easy to Understand • Less data Integrity

• Possible loss of records
• Simple to operate
• Information on their website is not
• Can’t be hack updated
• Labor-intensive operation
OPPORTUNITIES THREATS
 Improve the website • Other Resorts have Online

Reservation system
 Competitiveness
• Prone errors.
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Operational definition of terms
This part contains all the words that the proponents used in this study so that other
readers or researchers will understand the meaning of the used words
Receptionist - refers to the staff that handles of the inquiries regarding the resort's
potential clients
Email - a method of sending and receiving digital information between people or

companies that sent via the internet
DFD (Data Flow Diagram) - Is a graphical representation of the "flow" of data through
an information
Amenities – Something intended to make life more pleasant or comfortable for people.
Administrators – Someone whose job is to control the operation of the hotel.
Billing – The process of sending people bills asking them to pay money owed.
Guest – a person whom you have invited to a social occasion
Interface - a connection between two computers.
Prototype – The original model of something from which later forms are to be
developed
Reservation – an arrangement to have something kept for a person or for a special

purpose.
Villa – A large house
Website – A place on the Internet with one or more pages of information about a
subject.
Client – A person who receives services especially the person who gives advice.
Down payment – An initial amount of money that is part of the total cost that will be
paid at the end of the service
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Chapter 3
Software Process Model
In this chapter, the proponents will explain their selected software process model,
System Framework, Data flow Diagrams, Constraint and assumptions, Risk and
Minimizations of measures, Project Schedule, Gantt Chart and testing and Evaluation
Procedure.
The Modified Waterfall Method
FIGURE 9: SOFWARE PROCESS MODEL
The Modified Waterfall Method - The Modified waterfall model is an updated
version of the pure waterfall method. Unlike the pure waterfall method, the modified
waterfall method allows overlap which makes the development more flexible instead of
restricting the developer into the next phase.
System Requirements Analysis – In this Phase understanding the very basics
System requirements will be gathered and will be used to develop the system. The
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methods that were used in gathering the necessary information is Interviewing the client
and knowing the process of their system and also understanding the problems being
encountered by the company on their current system.
System Development and Design – In this phase includes the creation of an
interactive prototype that is actually the skeleton of the future application. Such
prototype helps define the overall system architecture. This step involves little coding,
like coding
Buttons and simple forms, just to give the client an idea how the final product will
operate.
Software Implementation Phase - In this phase the product is developed and
shall undergo a meticulous quality assurance and software testing to make sure that it
solves the needs set forth during the requirements study phase. The client will be
involved in the acceptance testing and try using it exactly the way it will be used when
implemented
Software Testing Phase – In this phase the product tested meticulously to
ensure that it passes the quality assurance and it meets the company’s business
standards.
Software Maintenance Phase - In this phase the product is tested and deployed
at the client’s server, it enters the maintenance phase of the software development life
cycle. Generally, it includes some minor bug fixes that are usually made during this
phase.
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FIGURE 10: PROPOSED SYSTEM FRAMEWORK FOR
PATIO BUENDIA RESORT
In this figure 10 illustrates how different users can interact with the
proposed system. It also shows the user inputs and system outputs.
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FIGURE 11: DIAGRAM 0 OF PROPOSE SYSTEM FOR
PATIO BUENDIA RESORT
In figure 11, as shown above, is the diagram 0 of the proposed system for Patio
Buendia which shows the starting process of reservation of the customer. This shows
the account creating process, saving the progress, to checking out and computation of
the total bill. This process issues the receipt, and the checking out process of the
system. The receptionist will login into the system as an admin and has the privilege in
modifying or deleting the reservation details, gathering reports, changing the contents of
the system, and user account modifications.
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FIGURE 12: DATA FLOW DIAGRAM OF PROPOSED SYSTEM
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The diagram shown in figure 12 is dataflow diagram of the proposed system. The
first process is about the reservation of the client. The client will to first choose a
reservation date and time, and then the client will see which rooms are available on the
date the after they are done choosing their reservation time and date, they must now
create an account to save their reservation. When the account is created it will then be
added in the Customer MasterFile database. When the client logs-in into the system
that they can see their chosen reservation details, but if the clients want to re-schedule
they can still modify their reservation details if they haven’t paid the initial deposit and
then the data that was filled up by the client will go to the Reservation MasterFile
Database.
The second process is about the receptionist managing the reservation details by
logging - in as an administrator in the system and the system will verify and validate the
account in the User Account MasterFile. The administrator will be redirected to the
confirmation of reservation of the client. The client is required to send a scanned copy
or a photo of the deposit slip as proof of initial payment. The Receptionist will then
confirm if the client already paid the required given amount to reserve. The Receptionist
will send an e-mail containing the transaction ID which will be presented upon check-in
and the confirmed reservation to the customer as proof that the reservation has been
saved and the given cost of the required initial payment has been paid. When the
reservation is confirmed the database of Reservation Masterfile will be updated again. If
the client ever wishes to re-schedule or cancel a reservation they must contact the
resort personnel and to cancel to get a partial refund of the paid amount or to re-
schedule they must also contact the personnel to change their Reservation date, room
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check-in and check-out date then the Reservation MasterFile and Room MasterFile will
be updated for the given changes.
The third process is about reservations regarding clients that used the walk- in
method. The resort Receptionist will give the information regarding which rooms are
available in the given date that the client provided and if the client wants to reservation
they must provide personal information and the reservation details then the admin will
confirm that they now have a reservation from the Reservation MasterFile if they pay
the initial deposit.
The fourth process is about the check-in of the client. The client must give his or
her reservation details then the receptionist will verify the reservation by confirming it in
the Reservation MasterFile. If the client is verified then the receptionist will confirm the
check in procedure and update the Transaction MasterFile and the Reservation
MasterFile. The client can inquire services and the services that the client chose will be
added in the transaction Masterfile and if the client has damaged or lost some items in
the room it will be added in the Other fees Masterfile.
The fifth process involves the checking out of the client on the resort. The client
will give the room number and the keys to the room then then the system will compute
all transactions including the check-out, total charges of the services, and damaged or
lost items in the resort. Upon check-out of the customer, the billing statement will be
given to the client and the they will pay the total bill that will be recorded in the
transaction MasterFile.
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The sixth process involves the transaction of the client and the process of total
billing of all the transactions which will be saved in the Transaction MasterFile. The
system will update the reservation MasterFile and produce a receipt that will be given to
the client. The system will then update transaction Masterfile.
The seventh Process is about the website being updated of its contents and it will
include the changing the rates of the room and the facilities, adding or modifying user
accounts and only a system administrator is allowed to update it on the maintenance
window.
The final process involves the administrator in gathering reports form the
Transaction Masterfile, Reservation Masterfile, and Customer Masterfile which is
automatically done by the system. The reports could be shown as daily, weekly,
monthly and annually.
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Figure 13: CHILD DIAGRAM PROCESS 1 FOR RESERVATION AND CLIENT
ACCOUNT CREATION
The figure shown above(Fig 13) is about The client will first choose a reservation
date and they will be able to see which rooms are available on their selected date.
When the customer has chosen their wanted reservation, and accepted the terms and
conditions the system will send a confirmation thru an email which contains all their
information regarding their reservation.
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Fig 14: Child diagram of Process 2 for Managing Reservations
The figure shown above(Fig 14) is about the admin logging in the system when
they will check if the user account is existent and validated. The admin will send an e-
mail containing the confirmation of reservation through e-mail. The system will proceed
to update reservation in the Reservation Masterfile. If the client ever wants to cancel or
modify their reservation, they must contact the resort’s receptionist and then the
receptionist will modify the reservation. The Reservation Masterfile will be updated of
the new changes.
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Fig 15: Child Diagram of Process 3 Walk-in
Figure 15 shows that if the clients reserve by walk-in procedure and if there is
any available room in the Room MasterFile, The client will provide the details of the
intended transaction then the resort’s front desk will be update the reservation
Masterfile. The next one will be processing the deposit of the client where the resort’s
front desk will update the Transaction MasterFile.
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Fig 16: Child Diagram of Process of check – in and other Services
Figure 16 above shows how the receptionist will confirm the reservation details. If
all processes are verified and done, the client will be confirmed in to the check-in
procedure and the system will then update the transaction Masterfile. If the client wants
to add other services then it will be added in the transaction Masterfile.
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Fig 17: Child diagram of process of checking – out the client and billing statement
The Child diagram shown in fig 17 shows how the system computes all the transaction
like other fees, total charge, and over stay charge that will be computed when the client
checks out. The system will proceed to update the billing statement which will be given
to the client.
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statement.
Fig 18: Update Transaction and Print Receipt
This figure shown as figure 18 process shows how the system processes the
billing statement where all transactions are saved in the transaction Masterfile which will
also updates room status in the Room Masterfile. The system will produce the billing
statement and generate the receipt that will be given to the client. The reservation
Masterfile is then updated.
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Fig 19: Child Diagram of Updating and adding new users into the system
In this figure 19 the process of updating the contents of the website content
which includes the rates of rooms and amenities and adding, deleting and editing user
accounts where only the administrator account is allowed to do.
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Fig 20: Child Diagram of Generating Reports
In the process of generating reports, the system administrator must login first to
verify their account as an administrator. They will be able to organize and select the
type of report from all Database Masterfile where they can access the summarized
reports.
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Figure 21 ERD of the Proposed System for

Entity-Relationship Diagram (ERD) is a graphical representation of all the
information within a system. It shows the relationship between data. ERD compost of
three components, Entities, Relation between the entities, and the cardinality. The
Entities is which is the place where the data will be stored. The relation between the
entities shows the connections between the entities. The Cardinality will determine if the
entity is mandatory or optional. Meaning that cardinality will determine if a person must
input in that entity or not. The Cardinality consist of 3 main cardinal relationship; one-
one, one-many, and many-many.
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Figure 22: Normalization of the Proposed System ForPatio Buendia Farm and Resort
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Constraints and Assumptions

Table 3 Constraints, Assumption, Risk, and Minimization Measures
CONSTRAINTS MINIMIZATION
ASSUMPTIONS RISKS
MEASURES
Money The Resort has to The resort does Apply budget
provide the not have enough planning to
needed resources money to provide purchase the
for the system the needed technology
technology
Machine Machines are in Machines are not Find a market

good quality and not affordable and where the
affordable not good when it machine is
comes to quality affordable and
having a good
quality
Manpower Personnel have Personnel doesn’t Orient and provide

good skills in have enough skills training for the
using computers in computers employee
regarding with
computer
programs
Material Materials are Materials cannot Look for available

easy to use when be easily accessed necessarily
necessary when needed materials the can
use easily
Methods Methods can be Methods might be Provide a training

thoroughly follow hard to follow to understand the
and understand properly
The project Having delay in Manage the time

Time should be done delivering the properly and
according to the project extend the time as
time soon as possible
send the project
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There are some difficulties that must be resolved in the proposed system that
includes time and communication. Time is one of the biggest problems of the
researchers because of every individual’s schedule of classes. Another problem is the
communication because the researchers are too busy to other school stuffs to talk
about the proposed system.
Some problems also have solutions, and those solutions to the problems have
been enumerated. Constructing a time management solves the problem in time while in
communicating the researchers will do some meetings after class or as such as
overnight to spend more time to talk about the project.
If the constraints and assumptions are unclear, it will have certain effects in the
proposed system. If the researcher didn’t plan about the time, it will cause cramming
and failure to submit it on time. While in communication, if one of the researchers didn’t
help, it will give the team a hard time to finish the project.
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Figure 23: Gantt Chart
Figure 24: Pert Chart

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Testing and Evaluating Procedure
This section discusses how the testing and evaluation of the system were done.
 Steps in Conducting the testing
To correctly evaluate on how to use the proposed system we conducted a

survey by using a five-point scale evaluation.
 Evaluation Instrument
The proponents conducted a five point scale evaluation to determine if the

proposed system is suitable for Patio Buendia Farm and Resort to test the content,
functionality, reliability, availability and maintainability
Table: 4 Evaluation Statement Rating
Rating Range Verbal Interpretation
5 4.51 – 5.00 Highly Acceptable
4 3.51 – 4.50 Acceptable
3 2.51 – 3.50 Moderately Acceptable
2 1.51 – 2.50 Slightly Acceptable
1 1.00 – 1.50 Not Acceptable
The criteria in the evaluation provided by the proponents to the direct users of the
Patio Buendia Farm and Resort system are the following:
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1. Content – refers to the overall feature of the module or the system and
the updates of the content
2. Reliability – refers to the errors , failures and to perform tasks accurately
in stated conditions for a period of time
3. Functionality – refers to the ability of the system to do all the tasks that is
required to do.
4. Availability – refers to the completeness of the system.
5. Maintainability – measures the ease and speed with which a system can
be restored to operational status after a failure occurs.
 Statistical Treatment of the Data
This Section explains the procedures of mathematical operations to be used
after the evaluation procedures. The mean is the sum of all data divided by the total
number of items in the list.
The proponents will use the arithmetic mean to compute the evaluation ratio
of the system users.
Sum of respondents ratings

Mean=
Total number of respondents
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PROTOTYPE
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Appendix A
TRANSCRIPT
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OF
INTERVIEW
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Appendix B
GATHERED
DOCUMENTS
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Appendix C
GATHERED
PHOTOS
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BIBLIOGRAPHY
(C.L. Adap, J.R. San Juan, P.B. Sillio, 2013)
The system contains two pages which are Administrator page and Customer
page.
(J.A. Legaspi, M. Lamson, P.V. Gazme, 2011)
The Online Billing and reservation System of Adams Beach Resort was
developed in order for the company to have a systematized form of operation and
transaction in addition to a trouble-free work for the officers-in-charge.
(Constante, K., Estollose, E., San Jose, A., 2011)
Viewfort Terrace Viewhill’s main problem is the lack of technology which leads to
conflict of schedules, data inconsistency, data redundancy, data loss, lack of security
and it is space consuming.
(Pantaleon, C.D., 2011)
The information system provides graphical and textual information about the
resort.
(Zapanta, B., Belardo, R., Flores, F., Sobrevilla, G., 2009)
The “Online Reservation with Billing System for Villa Silvina Resort” done by B.
Zapanta, Belardo, Flores and Sobrevilla is a system that is mostly focused on making
reservations for the resort and the rooms in their resort
Online Billing and Reservation System of Bug Hotel
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http://www.bug-hotel.org
The Bug Hotel Reservation System allow one to find the ideal bed and breakfast
inn, whether by location, amenities, online bookings, recipes, special packages, last-
minute availability.
http://www.rochesterhotel.com
The online system of Rochester Hotel is simple yet very informative way to
attract customers.
http://www.starwoodhotels.com
The system has a feedback page that is redirected to a new browser where
users will give their reason for commenting, their comment, rating, about the website
and their email address to be able to send the feedback.
http://www.clubnoosa.com.au
The Club Noosa Timeshare resort features the screenshots of the resort as the
banner.
(http://www.furnacecreekresort.com)
The online reservation system of the Furnace Creek Inn and Ranch Resort features
great process of reservation with reservation policies on modification cancellation of
reservation, inquiry and checking of the available facilities
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Patio Buendia Farm and Resort

provides vast amounts of information to different people, companies and organizations

today’s generation due to its adaptability and flexibility.

and trending in the businesses in our generation. It is one of today’s means of

airlines, hotels, restaurants and resorts.

Tagaytay a Zen-Type inspired that can be reached approximately a distance of 60 km

Farm-Resort and Events Place features a necklace of stunning modern Zen

a kind farm resort community.

transaction billing reservation process.

Objective of the Project

proponents have come up with the following objectives of the project:

resort’s capabilities and convenience.

Specifically, the project objective is the following

altering and Cancellation to avoid having overlapping schedules.

their business and reach out to more potential Guest.

• To be able to create a system that automatically can create meaningful reports

through fast data handling. Record keeping process of transactions

Scope of the Project

Buendia has authorization to store these kinds of information for transactions.

Limitation of the project

people who will operate the system.

system to the company.

handle or use the system properly.

REVIEW OF RELATED LITERATURE AND STUDIES

proponents an insight and better information in enhancing and developing a system

providing local and foreign studies.

(C.L. Adap, J.R. San Juan, P.B. Sillio, 2013)

resort. Computation of bills of reservation and add-ons, and generating of reports

are also under the Administrator page.

Billing and Reservation System of Royal Palm Paradise Resort, wherein

facilities in the resort.

Online Billing and Reservation System of Adams Beach Resort

(J.A. Legaspi, M. Lamson, P.V. Gazme, 2011)

developed in order for the company to have a systematized form of operation

and transaction in addition to a trouble-free work for the officers-in-charge. The

system has a user-friendly environment and includes reservation packages,

services and procedures.

The similarities of Online Billing and Reservation System of Adams Beach

a trouble-free work. The proponents’ system also have a user-friendly

and reservation packages offered by the resort.

Online Billing and Reservation System of Viewfort Terrace Viewhill Resort

(Constante, K., Estollose, E., San Jose, A., 2011)

Viewfort Terrace Viewhill’s main problem is the lack of technology which

leads to conflict of schedules, data inconsistency, data redundancy, data loss,

stored in one logbook, all of these problems are encountered by the

management. In order to avoid these problems, the proponents proposed an

Online Billing and Reservation System of Viewfort Terrace Viewhill Resort

following problems. In terms of the problems data inconsistency which make it

proponents in solving these problems through the proponents’ proposed system.

An Online Reservation with Billing System for Puerto Real Resort

(Pantaleon, C.D., 2011)

The information system provides graphical and textual information about

system is very competent. Through this, customers can make a reservation by

make an edge over the companies.

user-friendly system that is more convenient to the clients to book reservations

Online Reservation with Billing System for Villa Silvina Resort

(Zapanta, B., Belardo, R., Flores, F., Sobrevilla, G., 2009)

by B. Zapanta, Belardo, Flores and Sobrevilla is a system that is mostly focused