1621201971019421
1621201971019421
1621201971019421
Course Objectives: The aim of this course is to develop understanding of the strategic and functional issues in the operational environment of any
organization, of the various decisions involving the operational activities, and of the methods which enable taking the best possible alternative decision.
Pre-requisites: Basic knowledge of Manufacturing and service functions, Statistics, and Management.
Course Contents/Syllabus:
Weightage (%)
Module I Introduction 15% Weightage
1. Introduction of Operations Function and Operations Management in Service & manufacturing industry;
2. Types of Operations Processes;
3. Operations Strategy
Module II Strategic Decisions 30% Weightage
4. Planning and Designing the Products/ Services:
5. QFD;
6. Facility Location: Factor Rating, Load-Distance, Centre of Gravity & Median Method;
7. Facility Layout: ALB, Block Diagramming;
8. Capacity Planning and management: Break-Even, Decision Tree;
9. Project Management: (PERT/ CPM)
Module III Operating Decisions 25% Weightage
Descriptors/Topics
1. Operations scheduling and Sequencing (One Process, Johnson’s Rule for two serial processes);
2. Introduction to Supply Chain;
3. Inventory Control and management:
4. Deterministic & Probabilistic Models.
100% NA
Text Reading:
Russell and Taylor (2009), Operations Management along the Supply Chain, Wiley
Heizer, Render, Jagadeesh (2009), Operations Management, Pearson Education, India
Mahadevan (2007), Operations Management: Theory and Practice, Pearson Education, India
References:
Martinich, J (2009), Production and Operations Management, Wiley Publication
Evans & Collier (2007), Operations Management: An Integrated Goods and Service Approach, Cengage
Gaither & Frazer (2008), Operation Management, Cengage Publication.