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Quiz 1

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INT 100 Introduction to Information


Technology - 2014 Summer 2 for PBS
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 INT 100 14SUM2 / ►
 30 June - 6 July / ►
 Quiz on Chapters 1 and 2

Started on Sunday, 6 July 2014, 10:20 PM


State Finished
Completed on Sunday, 6 July 2014, 10:22 PM
Time taken 2 mins 28 secs
Marks 10.00/10.00
Grade 100.00 out of 100.00

Question 1

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Question text

As discussed in the chapter opening case, Disney's implementation of new information systems
in their amusement parks can be seen as an effort to achieve which of the primary business
objectives?

Select one:
a. New products and services
b. Improved decision making
c. Operational excellence

d. Customer and supplier intimacy

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The correct answer is: Customer and supplier intimacy

Question 2

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Journalist Thomas Friedman's description of the world as "flat" referred to:

Select one:
a. the use of the Internet and technology for instantaneous communication.
b. the growth of globalization.

c. the flattening of economic and cultural advantages of developed countries.


d. the reduction in travel times and the ubiquity of global exchange and travel.

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The correct answer is: the flattening of economic and cultural advantages of developed countries.

Question 3

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The six important business objectives of information technology are: new products, services, and
business models; customer and supplier intimacy; improved decision making; competitive
advantage; operational excellence, and:

Select one:
a. improved efficiency.
b. improved business practices.
c. flexibility.

d. survival.

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The correct answer is: survival.

Question 4

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The use of information systems because of necessity describes the business objective of:

Select one:
a. improved flexibility.

b. survival.
c. improved business practices.
d. competitive advantage.

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The correct answer is: survival.

Question 5

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All of the following choices describe ways for a company to achieve a competitive advantage,
except:

Select one:
a.

implementing information systems to support better management decision making.

b.

producing a superior product and charging less than competitors.

c.

using information systems to create new and popular products that your competitors cannot
duplicate.

d.

garnering more sales and profits than your competitors.

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The correct answer is:

implementing information systems to support better management decision making.

Question 6

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The five basic entities that make up any business are suppliers, customers, employees, products
and services, and:

Select one:
a. manufacturing and production.

b. invoices and payments.


c. sales and marketing.
d. its environment.

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The correct answer is: invoices and payments.

Question 7

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Promoting the organization's products or services is a responsibility of the ________ function.

Select one:
a. manufacturing and production

b. sales and marketing


c. finance and accounting
d. human resources

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The correct answer is: sales and marketing

Question 8

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Checking for product quality is an activity associated with the ________ function.

Select one:

a. manufacturing and production


b. sales and marketing
c. finance and accounting
d. human resources

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The correct answer is: manufacturing and production


Question 9

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Which of the following is a cross-functional business process?

Select one:
a. Hiring an employee

b. Fulfilling a customer order


c. Identifying a customer
d. Creating an invoice

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The correct answer is: Fulfilling a customer order

Question 10

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Employees that assist with paperwork at all levels of the firm are called:

Select one:

a. data workers.
b. knowledge workers.
c. operational management.
d. service workers.

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The correct answer is: data workers.


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INT 100 14SUM2

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