Syllabus Design Based On Needs Analysis
Syllabus Design Based On Needs Analysis
Syllabus Design Based On Needs Analysis
ATHENS
SCHOOL OF PHILOSOPHY
FACULTY OF ENGLISH STUDIES
C1 teen learners
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PART A: RATIONALE OF THE NEEDS ANALYSIS QUESTIONNAIRE
1. Introduction
The purpose of this paper is to design a Syllabus based on the IFLC for a group of C1 teen
learners. To that end, in the first place an analysis of the learners’ needs is required, which
is done through a questionnaire (see Appendix 1). Then will follow a presentation and
analysis of the findings, while this first part will be completed with some reference to the
constraints and implications of the results to take into account when designing the syllabus
To begin with, what is deemed necessary is some theoretical background with regard to
needs analysis and questionnaires, thus, providing the rationale behind each question
2. Needs Analysis
According to Brown (2009), needs analysis (or needs assessment) refers to the process
education. In this case, this definition seems quite fit with an emphasis on “the particular
client group”, since the questionnaire is administered at the beginning of the academic year
to a group of seven (7) C1 teen learners in a private foreign languages school where the
school policy overrides many of the teacher decisions (see also Constraints). Richards
(2001) also suggests that the first step in conducting a needs analysis is to decide what its
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purpose is. In this case, the purpose is to try and transform a traditionally exam-preparatory
class level (C1) – traditional for the private sector and “frontistiria”, at least – into a more
rewarding experience for both the learners and their knowledge of English as a language
and culture, and, consequently, the final outcome (i.e. success in the C2 level following up
shortly afterwards). The needs analysis Questionnaire will be divided in two major types
The questions in the first part of the questionnaire (see Appendix 1, A) are designed in order
to obtain more objective, factual needs, such as gender, age, years of studying English, and
class attended in the Greek school, wishing to identify to what extent learners share more
or less some basic background knowledge and experience from official schooling not only
The questions in the next two parts of the questionnaire (see Appendix 1, B and C) will be
covering subjective needs. Part B is given the general title Language Profile, while Part C
Question B.1. asks the learners’ reasons for learning English as perceived by themselves
because that will be underlying and guiding the whole teaching/learning process and
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Question B.2. wishes to locate the learners’ difficulties and lacks in specific skills and
subskills. That way their strengths will be reversely identified too, as the smallest
percentage given to a difficult area will automatically mean that the learners find this area
not so problematic. As to the choice of those “areas”, they were given having in mind the
four basic skills (Reading, Writing, Listening, Speaking) but also some sub-categories
Question C. 1. refers to the topics learners find more interesting, which will give a hint as
to the themes covered; after all, learner motivation does play a major role in the whole
learning procedure (Cheng & Dörnyei, 2007). In general, learner motivation is one of the
leading principles of not just the questionnaire, but also of the whole syllabus presented
later on. As to the topics listed themselves, they were put in that box taking beforehand
Question C.2. asks that learners state how they prefer to work and, along with the next
question C.3., the aim is to facilitate the methodological part of the syllabus. So, on one
hand (C.2.), learners should say if they prefer working alone, in pairs, or in groups which
is very precise. On the other hand (C.3), the options given are more diverse in nature that
help towards an overall understanding of the learners’ perception and preference with
regard not only to class work and activities but also to the way they work alone at home.
That way it is, somehow, attempted to help students realise that those two are and will be
treated in conjunction with one another. The last two options (Interactive Whiteboard and
peer-teaching), in particular, are specifically included having in mind the school’s much
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advertised (in the flyers handed out and to the parents coming to enroll their children)
3. Overall Remarks
This questionnaire has been designed following, to a great extent, Leung’s (2001)
suggestions as to: the length, what questions we should choose, how, and in what order, as
well as what the general layout should be. The questionnaire also starts with a small
paragraph for the students, saying that it does not take long to be completed, that the
information given will help me (the teacher) shape the lessons to their own needs, and that
it will be anonymous, so that students can start building a relationship of confidence with
me (the teacher), and eliminate the fear of their answers being known to anyone else. Also,
the pictures throughout the questionnaire and before each question wish to make it more
attractive to the teen learners and also give a hint as to what they have to do, since not many
read the instructions. Finally, in all questions the option to comment and specify, apart
from the given choices, is provided (open-ended form), so that learners can express
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4. Presentation and Discussion of Results
The results (number of answers and percentages per question) can be seen below following
the order and the parts of the questionnaire. A brief summative discussion will follow right
after each table while a final concluding discussion will be presented at the end gathering
all the information that will help form my learners’ overall needs profile.
With regard to the gender factor, the majority is females (5/7, 71%). In terms of Greek
school class, the majority 71% (5/7) are in the 1st year of senior high-school (aged 15-16),
while 2 (29%) are at the last year of junior high-school (aged 13-14). The majority again
71% (5/7) have been doing English for 7 years and the rest (29%) for 6 years. This
information, and particularly the teen age factor, will be a solid basis for designing the
syllabus.
It can be seen from Table 1 below that all students (7/7, 100%) listed as their top priority
that they learn English to get a certificate, to be able to understand books, magazines, or
newspapers in English, to surf the Internet, and to understand songs in English. The young
age of most of the learners justifies that high percentage of those reasons, coming in
accordance with their understanding of the important role of the English language in the
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1. Why are you learning English? Tick as many answers as you Percentage
want.
Travelling, studying abroad, and speaking to foreign people (43% each) is considered
rather important by many students. Also, learners seem to realise that they need English as
a qualification (43%) which is normal since most are slowly getting in track for the
Panhellenic examinations that are inextricably linked to getting a job. A last point worth
mentioning is that only 2 students opted for learning English just for a grade, a pleasant
surprise since parent and Greek school influence is a common phenomenon in Greece.
Also, no one said that they do not know why they are learning English or commented
otherwise. The results from this part of the questionnaire will be used in deciding upon the
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2. To what degree do you find difficulty in the following areas? Circle one number
for each.
1 = not at all, 2 = somewhat, 3 = a lot
1 = Not at all 2 = Somewhat 3 = A lot
Speaking (2/7) 29% (3/7) 43% (2/7) 29%
Listening (2/7) 29% (3/7) 43% (2/7) 29%
Reading (2/7) 29% (2/7) 29% (3/7) 43%
Writing (2/7) 29% (2/7) 29% (3/7) 43%
Vocabulary (1/7) 17% (3/7) 43% (3/7) 43%
Grammar (1/7) 17% (3/7) 43% (3/7) 43%
Spelling (4/7) 57% (2/7) 29% (1/7) 17%
Pronunciation (4/7) 57% (2/7) 29% (1/7) 17%
Comments: The grammar and vocabulary of this class is a bit more difficult than the
previous class. (3/7) 43%
I would like everyday language, expressions, idioms to help me with movies and songs.
(3/7) 43%
Table 2.
It can be seen from Table 2 above that the majority of students (3/7, 43%) find great
Listening (2/7, 29%). Out of those seven areas, Spelling and Pronunciation seem to be
considered by the students as not so problematic, since only 1 circled ‘a lot’ in both.
Listening and Speaking seem to pose the least difficulty compared to the rest (‘a lot’ 2/7,
29%), which may be attributed to the young age of all students, and to the fact that English
is predominant in the Greek reality (e.g. TV, movies, songs) and the international Internet
reality (e.g. websites, blogs, social media etc.). That also explains the comment given by 3
students (request for everyday, colloquial and idiomatic language); young people today
Grammar marginally seem to outnumber the rest in terms of difficulty as only 1 student
mentioned ‘not at all’, which, combined with the other comment, points to the conclusion
that the transition from B2 to C1 seems like a leap for them, especially since it is the
beginning of the year. It should be noted at this point that the areas which received the
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lowest percentage in terms of difficulty constitute, at the same time, the ones that the
students see as their strong points. In general, the table shows that the results are more or
less split, with the option “somewhat” ticked by a lot of students each time, so an
enhancement and consolidation of each area will be sought after at the syllabus, as well.
4C. Preferences
1. What topics are you interested in? Tick as many answers as Percentage
you want.
Movies (5/7) 71%
Music (6/7) 86%
Sports (3/7) 43 %
Fashion (3/7) 43 %
Famous people (4/7) 57%
Technology (6/7) 86%
Teenagers (7/7) 100%
Environment (5/7) 71%
Art (2/7) 29%
Science (5/7) 71%
Other, please specify: computers, internet (5/7) 71%
Table 3.
It can be seen from Table 3 above that all students (7/7, 100%) ticked teenagers as their
favourite topic to work on, with music and technology (6/7, 86%), coming second, and
movies, environment and science following right next (5/7, 71%), which can be explained
taking into account the students’ personal profile and the fact they these are common topics
even in the Greek schools. In fact, 5/7 (71%), almost the same percentage as Technology,
commented that they wish for Computers and Internet to be as a separate topic, which is
indeed something that initially had not been thought of as a separate topic, yet learners
themselves specified this preference of theirs. The list of preferences is completed with
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Famous People (4/7, 57%), as well as Sports and Fashion (3/7, 43%), which will also be
taken into account. The results from this part of the questionnaire will be used in deciding
It can be seen from Table 4 above that learners’ preferences are pretty clear in the ‘working
alone’ option which no one ticked, but instead seemed rather neutral (the majority: 4/7,
57% versus 3/7, 47% that said ‘agree’). Group work seems to be a bit more preferable
compared to pair work (4/7, 57%) which might be explained taking into account that teen
students at this age can be more shy to collaborate one-to-one – especially with only two
boys – while working in a group makes everyone safer both in terms of language
proficiency (not afraid of mistakes) and perhaps in “delicate” boy-girl interaction. The
results from this part of the questionnaire will be used in deciding upon the classroom
It can be seen from Table 5 below that all students really like working with the Interactive
Whiteboard (no one disagreed, 6 fully agreed and only one was neutral), which is
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3. To what extent do you like the following ways of learning? Circle one number for
each way. 1 = disagree, 2 = neither agree nor disagree, 3 = agree
1 = disagree 2 = neither agree 3 = agree
nor disagree
Studying grammatical rules. (2/7) 29% (3/7) 47% (2/7) 29%
Doing most exercises at home. (1/7) 17% (1/7) 17% (5/7) 71%
Doing tests. (3/7) 47% (3/7) 47% (1/7) 17%
Listening to authentic English
materials (e.g. songs, YouTube (1/7) 17% (1/7) 17% (5/7) 71%
videos)
Working with the Interactive
0 (1/7) 17% (6/7) 86%
whiteboard
Peer-teaching (5/7) 71% (2/7) 29% 0
Table 5.
Likewise, most students opted in favour of authentic English input (‘agree’ 5/7, 71%). That
one person disagreeing completely may also be the one having most difficulty in listening.
In addition, most learners seem to be against peer-teaching (one of the school’s much
advertised teaching practices), which is also not such a familiar practice to them even from
their Greek school. With regard to work at home, learners are reluctant to have a lot of
workload there, so it can be easily assumed that they prefer most of the work done in the
classroom. However, they seem to be more or less neutral as to studying grammar at home
which is quite likely something they are used to throughout their formal English studies.
Finally, as pretty much expected, the students seem rather negative towards testing, at least
in the traditional, strict and formal format of it, which points to the adoption of alternative
ways for evaluation, too. The results from this part of the questionnaire will be used in
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5. Constraints
With regard to constraints, it is important to refer to the foreign languages school where
the lesson will take place, since I, as a teacher, am obliged to comply with the school policy.
Undoubtedly, the school facilities allow for a use of whiteboard and other multimedia (CD
player, video recorder), so that convenience will be incorporated in the syllabus and
methodology. However, a significant constraint that will dictate the choice of can-do
statements from the Integrated Foreign Languages Syllabus (ΕΠΣ-ΞΓ) is the fact that no
use of Greek whatsoever is allowed in the classroom in any form, as a “mandate” coming
from the “headquarters” of the school to be applied in all branches-schools. Therefore, the
“Greek-oriented” written and spoken mediation descriptors will be excluded from the
syllabus, as will also be discussed in the next part of this paper. Moreover, the school is
interested in its students’ succeeding in the large-scale official exams (mainly Michigan)
which guides, to some extent, the choice of activities which will have to be, at least
In terms of time constraints (West, 1994), the syllabus will be designed for a 3-month
period at the beginning of the school year, amounting to a total of 60 hours of lessons (5
hours a week). However, the syllabus can easily be followed with 4 hours a week by
limiting the extent to which some activities can be carried out by the teacher.
6. Implications
Overall, the syllabus presented in the next part of this paper will be designed taking into
account first and foremost the age and identity of the students, that is that they are teens.
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Even at this young age, these students of this level (C1) are interested in getting a certificate
(parents, teachers) – but also in learning English so that they can better cope with their
extra-curricular activities, too (Internet, games, social media, music, movies, etc.). That is
why emphasis will be given both on the more formal part aiming to an exam, but also on
the everyday, colloquial, idiomatic aspect as also commented in the questionnaire by the
students themselves.
What will also be attempted is treating “soar spots” for the students – such as revision of
the tenses, passive voice, modals, as well as vocabulary “scaffolding” (word production,
thematic groups of words, idioms, collocations; spelling and pronunciation will be in the
agenda, too). In order to incorporate grammar and vocabulary, a reading text will be the
main introductory activity of the thematically-oriented unit. Of course, all four skills
(Reading, Writing, Listening, Speaking) will be treated too in an integrated way, since the
students’ answers suggest that they face even “some” difficulty in all areas, and, thus, there
In addition, based on the answers given, the topics chosen will be mainly focused around
teenagers, environment, technology, computers, internet, and science, but also famous
people, sports and music, so as to cover as many of the learners’ preferences as possible.
Working in groups is preferred by most students, so speaking will be mainly based upon
that through discussions and debates. Pair work, however, cannot be completely excluded,
as it is also part of the formal exams. Assigned homework will not be too much, since most
students prefer working in the classroom, while assessment will not be done in terms of
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traditional and frequent formal quizzes and exams, but still it will take other forms in class
7. Concluding remarks
The constraints described above portray the saddening reality of the foreign languages
schools in Greece where the official stakeholders inadvertently influence and limit the
teacher’s work, as Richards also succinctly highlights (Richards, 2001). Nevertheless, this
is still a reality that we cannot ignore (West, 1994) and what I will try to do in the syllabus
design of the next part is to take advantage of the affordances of the private sector
(multimedia, etc.) while at the same time enrich and enhance the syllabus with an
immediate linking to the can-do statements of the Integrated Foreign Languages Syllabus,
which will ultimately meet my students’ needs and also cater for their wish to be able to
words, I will try to both help them take a certificate but also gain insightful knowledge in
everyday English and speech, since English is part of their immediate environment, may
that be school, work, entertainment, and so on. After all, as Cunningsworth (1983:149)
points out “language learning should prepare learners for real language use beyond the
confines of the classroom”, which is one of the ruling underlying principles of the syllabus
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PART B: RATIONALE OF THE SYLLABUS
1. Introduction
In this part of the paper the results derived and analysed from the needs analysis
questionnaire are combined into the design of a syllabus (see Appendix 2) that is in line
with the IFLC can-do statements and Munby’s (1978: 123-213) language skills. As can be
seen in Appendix 2, the syllabus consists of 3 pages, each one covering 1 unit and 1 month.
The table is divided in 6 columns (apart from the first that is just headings) Reading,
Vocabulary, Grammar, Listening, Speaking, and Writing, with the IFLC can-do statements
and Munby’s (1978: 123-213) language skills under each skill/area. Both the IFLC can-do
statements for C1 level and Munby’s language skills appear with a number in front (in
It should be mentioned that an exact one-to-one correspondence is not feasible under each
skill/area, but, instead, the purpose of each is derived from the needs analysis and is part
After analysing the results and concluding to some implications (see Implications) some of
the main things to take into account are the reason for learning English, the topics the
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learners are interested in, as well as their teen age. Araya’s (1999:95) comment proves
highly facilitating, too: “it is important that the information of the needs analysis be used
Therefore, it was concluded that the best choice would be to opt for a combination of an
integrated (as it covers all skills and sub-skills) syllabus that is also thematic, especially in
the Reading texts at the beginning of each unit that link everything together. In fact, that
combination in the syllabi is a usual teacher practice as Kranhke (1987 in Araya, 1999)
reports. In the same vein, Ur (1996) considers that, “increasingly, modern syllabuses are
combining different aspects in order to be maximally comprehensive and helpful to teachers and
learners.”
In addition, since the IFLC can-do statements are also an indispensable part of the syllabus
3. Methodology
The starting point for the whole unit, as already mentioned, is Reading, the importance of
which is evident in Araya (1999:96): “from all those texts on the same topic, it is important
to choose the one that best fits the principles of authenticity and relevancy of content and
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that it is up to the teacher to facilitate the whole learning process and elicit the best out of
Thereby, at the beginning of the lesson the teacher should do some background knowledge
check, provide learners with some basic relevant vocabulary, and discuss with them in
general so as to spur their interest. Cabrera and Bazo (2002) also suggest that “where
possible, encourage pupils to work out the meaning of vocabulary as they come across it,
Then, Vocabulary and Grammar are inextricably linked to the Reading texts, as the
vocabulary and collocations), and the grammar is also found in the texts (e.g. Second Life:
future tenses and time expressions because it talks about the future in education). Word-
building is also an activity found in all 3 units, since vocabulary aid was requested by the
students themselves, a view also supported by Tahaineh (2012:1112): “we have held that
knowing word formation rules and mechanisms is basic for the development of
Proceeding to Listening, it is also thematically linked and has a range of formats (e.g. short
conversations, interviews). The originality here lies in unit 2 which is about teen life, in
general, with an emphasis on idioms and life in the USA. Listening here is done through
the use of the original YouTube video “Californication” as it depicts what is heard in the
lyrics – complex multimodal ensembles of image, sound, and animated movement Jewitt’s
(2005) – and, thus, enhances multimodality. A worksheet prepared by the teacher is handed
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out to learners, with questions to check understanding of idioms and the lyrics writers’
stance towards social phenomena in the USA, with the aim to raise pragmatic awareness,
and at the same time, appeal to learners’ needs for music, songs, and everyday spoken
English.
Speaking follows naturally after Listening, even though it should not be treated only in that
separate section, but, instead, throughout the lesson. As to the activity per se, learners
the mistakes that they will probably make (Cabrera and Bazo, 2002). The teacher should
also not correct mistakes on the spot, but rather note them all down and discuss them
afterwards as a class. Students are asked to work in groups and pairs, exactly so as to feel
more secure, as also pointed out in the needs analysis results. Each speaking activity aims
at one specific can-do statement and language skill (e.g. how to turn-take) which the teacher
Writing is the last skill, where all the input offered so far is used as a model and the learners
As to the role of the teacher in the whole scaffolding and genre writing, it should be viewed
4. Concluding Remarks
Overall, most of the work should be conducted in class through meaningful and engaging
activities and not a lot of homework should be assigned, as also indicated in the students’
preferences and the flipped classroom axiom (Tucker, 2012). Authentic input should also
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be used whenever possible so as to foster communication and real-life language use. As to
evaluation, formal tests are one way to assess students and meet the “frontistirio”
observation and data collection on both individual and team work, evaluating the students’
all the above up, the evaluation should be completed not simply by giving a grade but by
explaining what the student can do, which proves once again the significance of the IFLC
can-do statements. That way, the students themselves can monitor their progress and have
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Brown, J.D. (2011) The Handbook of Language Teaching. Oxford: Blackwell Publishing
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Cabrera, M., and Bazo, P. (2002) “Teaching the Four Skills in the Primary EFL
Classroom.” The Internet TESL Journal. Vol. VIII, No. 12. Available at:
http://iteslj.org/Techniques/Bazo-FourSkills.html
Cheng, H.F. & Dörnyei, Z. (2007) “The Use of Motivational Strategies in Language
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Cunningsworth, A. (1983) “Needs Analysis – A Review of the State of the Art.” System.
Vol. 11. No 2. pp. 149-154.
Jewitt, C. (2005). “Multimodality, ‘Reading’, and ‘Writing’ for the 21st Century.”
Discourse: studies in the cultural politics of education. Vol. 26. No 3. p. 315-331.
Kranhke, K. (1987) Approaches to Syllabus Design for Foreign Language Teaching. New
Jersey: Prentice Hal l, Inc. In Araya, X. C. (1999) “A material design model”.
Letras. Vol. 31. pp. 91-103.
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Ur, P. (1996) A Course in Language Teaching. Cambridge: Cambridge University Press.
In Defining Thematic Lessons
https://sites.google.com/site/lessoninvest/home/defining-thematic-lessons
West, R. (1994) “Needs analysis in language teaching.” Language Teaching and
Linguistics Abstracts. Vol. 27. No. 1. pp. 1-19.
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kids.jpg
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APPENDIX 1
English
Questionnaire and I
Dear students, please fill out the following questionnaire (it will take no more than
10 min.) about your relationship to English and learning.
Your responses will help me as a teacher to improve my lesson and make it a better
experience for all of you.
Don’t worry, you don’t have to put your name anywhere. Thank you!
A. Personal Information: Tick the appropriate box and answer the questions.
B. Language profile
1. Why are you learning English? Tick as many answers as you want.
So that I get better marks at school.
So that I get a certificate in English.
So that I can speak to foreign people.
So that I can travel abroad.
So that I can study abroad.
So that I can understand songs in English.
So that I can understand books, magazines, or newspapers in English.
So that I can surf the Internet.
Because I enjoy learning English.
Because I will have more qualifications.
Because I realise the important role of English in the world today.
I don’t know why I’m studying English.
Other, please specify: ...............................................................................................
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2. To what degree do you find difficulty in the following areas?
Circle one number for each. 1 = not at all, 2 = somewhat, 3 = a lot
C. Preferences
1. What topics are you interested in? Tick as many answers as you want.
Movies
Music
Sports
Fashion
Famous people
Teenagers
Technology
Environment
Art
Science
Other, please specify: ..........................................................................................
…………………………………………………………………………………………………………………………
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3. To what extent do you like the following ways of learning? Circle one number for
each way.
1 = disagree, 2 = neither agree nor disagree, 3 = agree
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