51-11-13-001-Damage/defect Reporting-A320
51-11-13-001-Damage/defect Reporting-A320
51-11-13-001-Damage/defect Reporting-A320
DAMAGE/DEFECT REPORTING
1. General
A. When it becomes necessary to report a defect or damage to AIRBUS it is
important that a recognized procedure is used. This procedure will ensure
that:
- AIRBUS has all the information necessary to provide a suitable and
safe repair,
- the repair information is available to the operator as quickly as posÈ
sible,
- the aircraft 'down time' is kept to a minimum,
- where necessary, action is taken to prevent further occurrences of the
defect/damage.
B. General information about damage classification is given in Chapter
51-11-00, and allowable damage is defined in Chapter 51-11-11.
C. The structure identification section of the Structural Repair Manual
(SRM) should be used where possible to identify and locate the item/area
affected by the defect/damage. Other technical documents may also be
used, for example, Aircraft Maintenance Manual (AMM), or Illustrated
Parts Catalog (IPC).
D. Figure 1 gives a series of logical steps that should be followed before
making a report. This will ensure that valuable time is not wasted.
E. Paragraph 5. details the specific requirements when making a defect/damÈ
age report. The report is divided into cracks and other types of defects
or damage.
Printed in Germany
51-11-13 NovPage 1
01/03
STRUCTURAL REPAIR MANUAL
Printed in Germany
51-11-13 FebPage 2
01/02
STRUCTURAL REPAIR MANUAL
WARNING: AIRBUS MUST BE INFORMED OF ANY EXISTING REPAIRS IN THE DAMAGED AREA
BEFORE ANY FURTHER REPAIRS ARE DONE.
2. Reporting Methods
A. To ensure the quickest response to a defect/damage report, the report
should always be sent to department AI/SE-A1 at AIRBUS.
B. Various methods can be used to send a report, these are:
(1) Facsimile (FAX)
Whenever possible, this method should be used to send the report. It
enables the reporter to provide AIRBUS with all the required inÈ
formation, including illustrations immediately.
(2) E-Mail
This method should be preferred when digital photographs are availÈ
able. Photographs are to be used in addition to the damage report
for estimation of defect/damage.
(3) Telephone
When making a report by telephone it is essential that:
- a report is prepared first (Refer to Paragraph 5.). This will enÈ
sure that all the necessary information is passed quickly and ecoÈ
nomically,
- the person making the report is familiar with the problem and can
answer immediately any questions asked by AIRBUS.
(4) Mail
This method of sending a report should be used when:
- no other method is available,
- photographs are to be sent (Refer to Paragraph 3.A.(4),
- a written report with illustrations is to be sent as a follow-up
to an initial telephone report.
The type of mail service used will be the reporter's choice and will
depend upon the type of mail services that are available locally.
3. Illustrations
A. Various methods described below can be used to provide AIRBUS with an
illustration of the defect/damage. These illustrations should be used in
addition to the full damage report in Paragraph 5.
(1) Sketches
Sketches are a very good method for illustrating to AIRBUS the exÈ
tent of the defect/damage, and they are particularly suitable for
transmitting by Fax. Sketches should be dimensionally accurate as far
Printed in Germany
51-11-13 NovPage 3
01/03
STRUCTURAL REPAIR MANUAL
Printed in Germany
51-11-13 NovPage 4
01/03
STRUCTURAL REPAIR MANUAL
Printed in Germany
51-11-13 FebPage 5
01/04
STRUCTURAL REPAIR MANUAL
Printed in Germany
51-11-13 FebPage 6
01/02
STRUCTURAL REPAIR MANUAL
Printed in Germany
51-11-13 FebPage 7
01/02
STRUCTURAL REPAIR MANUAL
4. Follow-Up
A. The operator making the report should also be concerned with establishing
the cause of the defect/damage. When the cause is an obvious one (for
example, debris from a burst tire), this information should be included
in the initial report.
B. Valuable evidence is removed or destroyed in the recovery process folÈ
lowing the discovery of a defect/damage. Therefore it is important that
the on-site reporter uses all the facilities available to make an asÈ
sessment of the cause of the defect/damage.
C. Structural items or components that contain a crack or fracture should
be sent to AIRBUS. No attempt should be made to open the crack, only
the minimum cleaning necessary for transit should be done on these
items. Fractured items should be wrapped separately before being packed
for transit.
5. Reporting Requirements
NOTE: All damage reports sent to AIRBUS should have an unique document refÈ
erence. This unique damage report reference can be used on any RAS
approval to identify the damage and will aid the timely approval of
repairs (Refer to Figure 7).
A. To ensure that the aims and benefits given in paragraph 1.A. are
achieved, a universally recognized procedure should be used whenever a
report is considered necessary.
B. The suggested formats as shown in Paragraphs 5.C. and 5.D. which follow
are suitable for all the reporting methods given in Paragraph 2. The
format details the minimum information required by AIRBUS. Any additional
information that the reporter considers to be useful to AIRBUS should be
included.
C. General Aircraft Data
NOTE: All dimensions used are metric/imperial (delete as applicable).
(1) Document (Airbus) Reference:
(2) Aircraft Type including WV:
(3) Aircraft Operator:
(4) - Manufacturer's Serial Number:
- Operator's Registration Number:
(5) Date defect/damage occurred or found:
(6) Aircraft Hours/Landings:
(7) Description/Part Number/Item Reference of component affected:
Printed in Germany
51-11-13 FebPage 8
01/04
STRUCTURAL REPAIR MANUAL
Printed in Germany
51-11-13 FebPage 9
01/04
STRUCTURAL REPAIR MANUAL
Rivet Location
Figure 5
Printed in Germany
51-11-13 FebPage01/0410
STRUCTURAL REPAIR MANUAL
Printed in Germany
51-11-13 FebPage01/0411
STRUCTURAL REPAIR MANUAL
(b) Length:
(c) Direction:
(d) Depth of initial indication from surface:
(e) Depth of final indication from surface:
(f) Specify surface from which measurements were taken:
(g) Inspection method used:
[ ] Visual
[ ] Close visual
[ ] NDT
[ ] Other than above, give details:
(h) Details of any adjacent repair allowable blends/reworks previously
performed.
(2) Defect/Damage other than Cracks
(a) Type of defect/damage as defined in Chapter 51-11-00:
(b) Suspected cause of defect/damage:
(c) Types of materials affected:
(d) Location of defect/damage. Where possible use applicable IdentifiÈ
cation Chapter of SRM and/or locate defect/damage by reference to
fasteners.
NOTE: Fastener location drawings for the wings are available as
follows: .
- R572-58201 for A320-100, R572-58270 for A320-200
When these drawings are used, the applicable sheet and fasÈ
tener location number must also be given.
(e) Relevant dimensions:
(f) Details of any secondary damage:
(g) Details of any adjacent repair or allowable blends/reworks preÈ
viously performed.
(h) Details of any unusual events (heavy landing, spillages etc.):
(3) Operator's Requirements:
(a) Temporary repair for specified number of flights:
Printed in Germany
51-11-13 FebPage01/0412
STRUCTURAL REPAIR MANUAL
Printed in Germany
51-11-13 Pages 13/14
Feb 01/04
STRUCTURAL REPAIR MANUAL
Printed in Germany
51-11-13 Pages 15/16
Feb 01/04
STRUCTURAL REPAIR MANUAL
Printed in Germany
51-11-13 FebPage01/0417
STRUCTURAL REPAIR MANUAL
Printed in Germany
51-11-13 FebPage01/0418