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The purpose of below project is to implement and design a website of the Herikson
Hotel to create web presence of them by Criterion IT solutions. This project was covered
in span of 2.5 months. Criterion IT solutions team has worked closely with client
Herikson Hotel and implemented the project. This Project is very important in learning
aspect as it covers complete project life cycle on how exactly consulting software firms.
The project covers from project acquisition, implementation and delivery cycle. The
methodology applied is agile method which is most effective and successful business
life cycle process. INTRODUCTION Criterion IT solutions is a result-driven and
technologically driven digital firm which aims at for the most exceptional services in the
fields of Website design, web development.
We have ten years of experience as a web development firm, with a vision of providing
businesses with amazing digital experiences and help our client’s business grow into a
global brand. With our teams' hard work over the years & the trust our clients put in us,
we are now one of the leading digital firm in Bangladesh with some of the most
renowned brands.
Very best design & development experts only work with us.
Our goal to build ever-lasting business relations with our clients by delivering
exceptional results, increased sales and improve the return on investment. The most
impressive websites and app experiences are rooted in smart designs which are backed
by us. Our services are- Website Design Web Application Design Information
Architecture Front and Backend Web Development API Integrations Shopping &
E-Commerce Integration Content Management Systems (CMS) Craft CMS Development
WordPress BACKGROUND PROBLEM Herikson Hotel is now currently entering in the
hotel business in the most conventional way. Their first priority was the local customers
but as the business expands the need for spreading its business in the market is
necessary.
In last few years it has grown and still growing, with increasing possibilities. The print
media and television advertisement are not sufficient to spread value proposition
among the customers widely. As it is the era of digital communication that’s why
Herikson Hotel has targeted web to attract more customers. In order to create web
presence.
Herikson Hotel marketing department hired Criterion IT solutions to provide solution for
their needs. Criterion IT solutions has come with providing an exclusive web design.
Criterion IT solutions will help Herikson Hotel to implement and design the website of
their hotel.
Create a fluid and rewarding website information architecture that reflects the needs of
our visitors and encourages positive user interactions. Establish policy and standards for
website management, design, content, presentation and development for creating
consistent and professional web content. The above process change will be highly
beneficial for client as it will make room, other events and service bookings very easy,
smoother and creating a identical brand from others based on the exceptional service.
STAKEHOLDERS ANALYSIS The following analysis stake holders had been done by
Criterion IT solutions.
/ SCOPE ANALYSIS The scope for this project was defined through a comprehensive
requirements collection process. First, a thorough analysis was performed on the
company’s current process requirements based on employee and user feedback. From
this information, Criterion IT solutions has developed the project team developed the
project requirements documentation.
The project description and deliverables were developed based on the requirements
collection process and input from subject matter experts present at Criterion IT solutions
in domains like software consulting, Software developing and testing, business analyst.
This project includes identifying the software application, design and programming, and
testing of site as per collected requirements from Herikson Hotel MKT Dept.
The project deliverables include new exciting digital site for delivering services with the
flexibility to modify and expand its application as necessary in the future. This project
will be accepted once the site has been fully implanted and tested by the department
and have been shown to be compatible with the Herikson Hotel current process. The
following areas of the hotels will be designed and built: About the Herikson Hotel. All
types of holiday deals and packages. Rooms and services.
Personal Service. Meeting, weeding and other social activities. WORK BREAK DOWN
STRUCTURE
METHODOLOGY Resource Management We can see many software solution for
making web in the market and each of them has different types of advantages and
disadvantages. In this project, we have to select comfortable software package for our
client.
The software will fulfill our client’s needs as per their requirements. We will ask about
the client’s opinion how they want the forms to be generated and what information’s
will be there in the forms. Some automated form generating software packages that are
available online are: We have selected 3 software solutions by our consultancy.
Based on the preference of our client we will propose an estimated yearly cost. Here is
the chart where the monthly cost of the chosen software is shown - App _Best for _Free
for _Cost / Month _ _ Wix _Free to use. Easy to customize. Works on every device. _ Free
to paid feature _ 0.00 tk/m or variable cost _ _ Adobe weaver _It consists a feature to
open remote website.
Debugger help to find coding error. Free templates user makes a application with less
effort _ Not free _ 10000 taka/m _ _ Word Press _Affordable Active Community. Easy to
use. _ Free to paid feature _ 0.00 tk/m or variable cost _ _ Expenses 1 _ _ _ _Description of
Expenses _Cost _Total Cost (One Month Cycle) _ _Software (Wix) _0 tk (Yearly) _0 tk _
_Expenses for the consultants _70,000 tk _7000 tk _ _Miscellaneous expenses _30,000 tk
_3000 tk _ _Total expenses _ _10,000 tk _ _ Expenses 2 _ _ _ _Description of Expenses
_Cost _Total Cost (One Month Cycle) _ _Software (Adobe weaver) _12,000 tk(Yearly)
_1000 tk _ _Expenses for the consultants _70,000 tk _7000 tk _ _Miscellaneous expenses
_48,000 tk _4000 tk _ _Total expenses _ _12,000 tk _ _ Expenses 3 _ _ _ _Description of
Expenses _Cost _Total Cost (One Month Cycle) _ _Software (Word Press) _0 tk (Yearly)
_0tk _ _Expenses for the consultants _70000 tk _7000 tk _ _Miscellaneous expenses
_24000 tk _2000 tk _ _Total expenses _ _9000 tk _ _
The estimated yearly cost for Wix package is totally free or varies if the company wants
to use its premium feature like personal domain.
Per month fee 10,000 and yearly cost 120,000 tk. For Adobe weaver the yearly cost will
be 144,000 tk. Again, for word press the yearly cost will be zero or variable cost 108,000
tk. After going through the features of the software and the pricing our client will let us
know their chosen software solution to work with and they have chosen Wix to start
work with.
The established baseline is of two weeks of the project and then monitor progress
against baseline on weekly basis. Project Schedule is updated with latest information
and not more than two business days. _ Risk management Risk is the vital factor that
need to be taken care of during the project plan, implementation, completion phase.
There are lot of risk involved during each stage and to avoid the risk is the most
important factor involved in it. Risk like time involved for completion of the project, Cost
involved, Problem caused in the team, timing involved for testing and some technical
issues. Risk management is very important to complete any project on time.
Each and every member in the team need to cooperate and work together in a team so
that the final project would be delivered on time to the client. _ Client Approval for
Software Process / File: _ Requirement In the below table, the requirement numbering
has a scheme - MKT_HLR _0## (MKT for marketing Department, HLR for High Level
requirements). Business Requirement _Area _Deliverables _Status _ _MKT_HLR_01 Create
Form for student employment process _MKT _MKT_HLR _01_1.1
_Citizen Country _Drop down List _ _ _ _HR_LLR_01_1.1 _LR_1.1.4 _Visa Status _Check box
F1/J1 _ _ _ _HR_LLR_01_1.1 _LR_1.1.5 _Education Level _Check box MS/Bachelor _ _ _
_HR_LLR_01_1.1 _LR_1.1.6 _Current Address _Address/Multiple line _ _ _ _HR_LLR_01_1.1
_LR_1.1.7 _CWID _8 digits _ _ _ _HR_LLR_01_1.1 _LR_1.1.8 _Email Address _email _ _ _
_HR_LLR_01_1.1 _LR_1.1.9
_LR_1.1.3 _Initial setup _Check box _ _ _ _HR_LLR_01_1.1 _LR_1.1.4 _Update Data _Check
box _ _ _ _HR_LLR_01_1.1 _LR_1.1.5 _Cancel _Check box _ _ _ _HR_LLR_01_1.1 _LR_1.1.6
_Name of Bank _Character filed _ _ _ _HR_LLR_01_1.1 _LR_1.1.7 _Bank Location _Character
filed _ _ _ _HR_LLR_01_1.1 _LR_1.1.8 _Electronic deposit routing number _7 digits _ _ _
_HR_LLR_01_1.1 _LR_1.1.9 _Account number _15 digits _ _ _ _HR_LLR_01_1.1 _LR_1.1.10
_Employee Name _Character filed _ _ _ _HR_LLR_01_1.1 _LR_1.1.11 _Signature _Signature
_ _ _ _Req# _Requirement _Comments _SME Reviewed / Approved _ _MKT_HLR _01_1.5
For example: Meeting Date _Attendees (name and role) _Comments _ _3/6/19 _Md.
Mahabubul Alam (Head of MKT operations) Reza Sarwar (MKT Manager) Akib Hasan
(MKT Manager) Shahrin Sultana, System Architect Aisha Siddique Rafa,
Developer/Analyst _Confirmed MKT_HLR_01 _ _3/8/19 _Meraz Rahman,
Developer/Analyst Samiha Chowdhury, System Analyst Susmita Dewanjee Tama,
Developer/Analyst Nusrat Jahan, Data Analyst _Confirmed MKT_HLR_01 _ _ Testing and
Development Testing 1: Form 1: / ID# _Test Condition _Expected Result _Procedure
_Pass/Fail _ _MKT_HLR01_1.1
Company Information _Filling up Company information and quick chat add _Showing up
Company information and quick chat add _Filling up name, company history, company
logo, quick chat function link add, Image of inside of the hotel add _Failed (Company
logo is not given.) _ _ FORM 2: /
ID# _Test Condition _Expected Result _Procedure _Pass/Fail _ _MKT_HLR _01_1.2
Mahabubul Alam Meraz Rahman Samiha Chowdhury Susmita Dewanjee Tama Nusrat
Jahan Shahrin Sultana Aisha Siddique Rafa STAKEHOLDER _ ROLE ASSIGNED _ ACTIVITY
_ _Meraz Rahman _ Susmita Dewanjee Tama _ Discussed on infrastructure required and
how it can get in place before project goes live in market environment. _ _Samiha
Chowdhury _ Shahrin Sultana _ Detailed discussion on requirements and concluded the
layout of certain forms for tables, order inputs.
_ _Susmita Dewanjee Tama _ Aisha Siddique Rafa _ Discussed and decided to meet for
issues related to development challenges. _ _Nusrat Jahan _Meraz Rahman _ Agreed to
propose timelines for making structures and implementations along with development
and testing to start simultaneously. _ _Shahrin Sultana _Nusrat Jahan _Discussed on user
acceptance testing and responsible stakeholders for testing and proposed timeline for
it.
_ _Aisha Siddique Rafa _ Samiha Chowdhury _ Decided on tentative timeline for delivery
of sprint 1 user acceptance testing. _ _ The proposed delivery of Sprint 1 is 20th April,
2019. Deployment: Deployment Sign-off Sheet Instruction This document is used to
obtain customer approval for the deployment phase.
This document can also be used to request review and approval of project
documentation and materials between Herikson Hotel & Criterion IT Solutions.
Requestor Name _ Title _ Team _ _Meraz Rahman _Developer/Analyst _Product _
_Samiha Chowdhury _System Analyst _Product _ _Susmita Dewanjee Tama
_Developer/Analyst _Product _ _Nusrat Jahan _Data Analyst _Product _ _Shahrin Sultana
_System Architect _Product _ _Aisha Siddique Rafa _Developer/Analyst _Product _ _Date
of Request for Sign-off 18-4-2019 Project Name Website for Herikson Hotel
Deployment Preparation Infrastructure setup and training of MKT personnel completed
and approved prior to deployment of Sprint 1. The following are listed activities.
Customer sign-off Security clearance Website access Code migration Server or network
configuration Sign-off: Approval or Rejection Use the chart below to document approval
or rejection. Name and Title of Approver _Decision _Reason for Rejection _Date _ _ Md.
Mahabubul Alam (Head of MKT operations) _(Approved _N/A _ _ _ Reza Sarwar (MKT
Manager) _(Approved _N/A _ _ _ Akib Hasan (MKT Manager) _(Approved _N/A _ _ _
Feedback: Document Tracking Date _Action Taken _By Whom _ _1st March 2019 _Easily
running Database in different computer at the same time.
_ Reza Sarwar _ _1st March 2019 _Need training manual for Sales Person of Herikson
Hotel _ Akib Hasan _ _ Minutes Of Meeting Herikson Hotel – Criterion IT Solutions April
7th, 2019 Members Present: Others
Present:
Md.
Mahabubul Alam Meraz Rahman Samiha Chowdhury Susmita Dewanjee Tama Nusrat
Jahan Shahrin Sultana Aisha Siddique Rafa STAKEHOLDER _ ROLE ASSIGNED _ ACTIVITY
_ _Meraz Rahman _ Susmita Dewanjee Tama _ Discussed on infrastructure required and
how it can get in place before project goes live in market environment. _ _Samiha
Chowdhury _ Shahrin Sultana _ Detailed discussion on requirements and concluded the
layout of certain forms for tables, order inputs.
_ _Susmita Dewanjee Tama _ Aisha Siddique Rafa _ Discussed and decided to meet for
issues related to development challenges. _ _Nusrat Jahan _Meraz Rahman _ Agreed to
propose timelines for making structures and implementations along with development
and testing to start simultaneously. _ _Shahrin Sultana _Nusrat Jahan _Discussed on user
acceptance testing and responsible stakeholders for testing and proposed timeline for
it.
_ _Aisha Siddique Rafa _ Samiha Chowdhury _ Decided on tentative timeline for delivery
of sprint 1 user acceptance testing. _ _ The proposed delivery of Sprint 2 is 1st may,
2019. Deployment: Deployment Sign-off Instruction This document is used to obtain
customer approval for the deployment phase.
This document can also be used to request review and approval of project
documentation and materials between Herikson Hotel and Criterion IT Solutions
Requestor Name _ Title _ Team _ _Meraz Rahman _Developer/Analyst _Product _
_Samiha Chowdhury _System Analyst _Product _ _Susmita Dewanjee Tama
_Developer/Analyst _Product _ _Nusrat Jahan _Data Analyst _Product _ _Shahrin Sultana
_System Architect _Product _ _Aisha Siddique Rafa _Developer/Analyst _Product _ _ Date
of Request for Sign-off 29-April-2019 Project Name Website for Herikson Hotel
Deployment Preparation Infrastructure setup and training of MKT personnel completed
and approved prior to deployment of Sprint 2. The following are listed activities.
Customer sign-off Security clearance Website access Code migration Sign-off: Approval
or Rejection Use the chart below to document approval or rejection. Name and Title of
Approver _Decision _Reason for Rejection _Date _ _ Md. Mahabubul Alam (Head of MKT
operations) _(Approved _N/A _ _ _ Reza Sarwar (MKT Manager) _(Approved _N/A _ _ _
Akib Hasan (MKT Manager) _(Approved _N/A _ _ _ RESULTS Final Delivery Going Live
Link for the Project: https://mer33man.wixsite.com/the-herikson-hotel The above is the
link where the site is being Developed and can be put on the server also. Web
deployment: We have deployed the website.
The running website - / CONCLUSION The website of Herikson Hotel project has given
us complete knowledge of how exactly the software business and website creation runs
in an industry. We got chance to learn each phase of project. From the project
acquisition, project contract discussion till the final delivery of this project showed us
what all things involved in one complete project life cycle. We learned the agile
methodology which is very popular in industry.
We have faced certain issues like time management, changing requirements from clients
etc but sill we could work and tackle the situation to give on time delivery of the project.
In this project we learn two main aspects one is the on-time delivery and other is the
quality of the work. Overall this project gave us real time experience of software and
web industry.
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