User Manual

www.samsung.com
Table of contents
Getting started Applications Troubleshooting 78 Regulatory compliance
statements
3 About this manual 27 Using applications 47 Samsung Recovery
86 WEEE symbol information
7 Layout 28 Samsung Settings 52 Windows recovery
88 Samsung package Take-
10 Turning the computer on 29 Samsung Security function
Back program
and off 31 Samsung Update 52 Q&A
12 Unlocking the screen 32 Online Support (S Service)
12 Windows 33 Samsung PC Help
(Self-help application) Appendix
34 Samsung PC Cleaner 55 Product specifications
Basics 56 Ergonomic tips
14 Keyboard 60 Powering your device
16 Touchpad Settings & Upgrade 62 Safety precautions
19 External display 35 LCD brightness 72 Important safety
21 Wired LAN 37 Volume information
24 Wireless LAN 38 BIOS (Setup utility) 75 Replacement parts and
accessories
26 Using the security slot 44 Battery

2
Getting started
• This user manual describes procedures for using the
touchpad, mouse and touch screen. Instructions for using the
touch screen are for models with the touch screen feature.
• Images and screenshots are those of the representative model
of the series and may differ in appearance from the actual
About this manual product.
• Content may differ from the final product and is subject to
• This user manual is specially designed to detail the computer’s
change without prior notice. For the latest version of the
functions and features.
manual, refer to the Samsung website, www.samsung.com.
• The user manual supplied with the computer may vary
depending on the model.
• Please read this manual before using the computer to ensure
safe and proper use.
• Optional accessories, some devices, and software referred to
in this manual may not be provided or may not be subject to
upgrades. Note that the computer environment referred in
the user manual may not be the same as your environment.
• Descriptions are based on the computer’s default settings
and the Windows 10 operating system. Available features and
additional services may vary depending on the computer or
operating system.

3
Getting started

Instructional icons and expressions Copyright

Warning: situations that could cause injury to yourself or Copyright © 2019 Samsung Electronics
others This manual is protected under international copyright laws.
Caution: situations that could cause damage to the No part of this manual may be reproduced, distributed, translated,
computer or other equipment or transmitted in any form or by any means, electronic or
mechanical, including photocopying, recording, or storing in any
Note: notes, usage tips, or additional information information storage and retrieval system, without the prior written
permission of Samsung Electronics.
The path you should follow to carry out an instruction. For Computer specifications or the contents of this manual may
example, “select Settings → Devices” indicates that you be changed without prior notice due to an upgrade of the
should select Settings and then Devices. computer’s functions.

Select Click the mouse or tap the touchpad or touch screen.

4
Getting started

• HDMI, the HDMI logo, and

Trademarks
the term High Definition
• Samsung and the Samsung logo are trademarks or registered Multimedia Interface are
trademarks of Samsung Electronics. trademarks or registered
• Intel and Core are trademarks or registered trademarks of the trademarks of HDMI Licensing
Intel Corporation. LLC.
• Microsoft, MS-DOS, and Windows are trademarks or registered • All other trademarks and copyrights are the property of their
trademarks of the Microsoft Corporation. respective owners.
• Bluetooth® is a registered trademark of Bluetooth SIG, Inc.
worldwide. As an ENERGY STAR® Partner,
Samsung has determined that this
product meets the ENERGY STAR®
guidelines for energy efficiency.

• The ENERGY STAR Program has reduced greenhouse gas

emissions and saved energy through voluntary labeling.
• Wi-Fi®, Wi-Fi Protected Setup™, Wi-Fi Direct™, Wi-Fi • Power management setting of this product has been enabled
CERTIFIED™, and the Wi-Fi logo are registered trademarks of by default, and has various timing settings from 1 minute to
the Wi-Fi Alliance. 5 hours.
• The product can wake with a button press on the chassis from
sleep mode.

5
Getting started

Data precautions Product capacity representation

Samsung Electronics shall not be liable for any data loss. Please
take care to avoid losing any important data and back up your Storage capacity representation
data to prevent any such data loss. The capacity of the storage device (HDD, SSD) of the manufacturer
is calculated assuming that 1 KB = 1,000 Bytes.
Operating system and software support However, the operating system (Windows) calculates the storage
If you change the product’s factory OS (Operating System) to device capacity assuming that 1 KB = 1,024 Bytes. Therefore, the
another OS or if you install software which is not supported by the available capacity of the HDD in Windows is smaller than the
product’s original factory OS, you will not receive any technical actual capacity due to the difference in capacity calculation. For
support, product exchange or refund, and a fee will be charged example, for an 80 GB HDD, Windows calculates the capacity as
when requesting a service. 74.5 GB, (80x1,000x1,000x1,000) Bytes/(1,024x1,024x1,024) Bytes
= 74.505 GB.
Please use your computer with the original factory OS. If you
install an OS other than the factory OS, data may be deleted or In addition, the capacity representation in Windows may be even
the computer may not start. Also, the Intel® Optane™ Memory smaller because some programs, such as Samsung Recovery, may
(optional) may not be recognized. reside in a hidden area of the HDD.

Intel® Optane™ Memory (optional) is an M.2 NVMe SSD based on

Memory capacity representation
Intel® 3D XPoint™ technology that improves the responsiveness
of the hard disk drive. The available memory capacity in Windows is less than the actual
capacity of memory. This is because some memory is required for
regular system operations.
For example, for 1 GB (= 1,024 MB) memory installed, Windows
may report the capacity as 1,022 MB or less.

6
Getting started

Layout Number/Name Description

Camera indicator • This indicates the camera
• Features or options may differ depending on the model. light operating status.
• The items marked as optional may not be provided or • Using this camera, you can take
may be provided in different locations. Camera
still pictures and record video.
• Since some space on the SSD is reserved for system • You can use the built-in
Microphone
recovery and operations, the available space on the SSD microphone.
may be less than the actual capacity. • The screen’s images are displayed
LCD
here.
• Shows the operating status of the
Front view Operating status computer.
1 2 LED
–– Blue: Turned on
Power button • Turns the computer on and off.
3
• Enter text or control computer
Keyboard
4 functions.
• Moves the cursor and selects
5 Touchpad options.
• Functions as a mouse.
6

7
Getting started

Right view Left view

1 2 1 2 3 4 5

Number/Name Description Number/Name Description

• Connect various peripheral • This jack connects to the AC
USB 2.0 port devices, such as a mouse, camera, DC jack adapter to supply power to the
or keyboard. computer.
• Secure the computer by Wired LAN port • Connect the Ethernet cable to this
Security slot connecting an optional lock and port.
cable to it. HDMI port • Used to connect an HDMI cable to
an external device.
• Connect various peripheral
USB 3.0 port devices, such as a mouse, camera,
or keyboard.
Earpiece/ • Connect an earpiece or a headset
Headset jack to the computer to listen to audio.

8
Getting started

Bottom view Number/Name Description

► Type A • Fasten the computer to the surface so
that it will not move when in use.
• The screw is under the rubber foot.
1 1 Rubber foot
2 Remove the rubber foot and loosen
the screw when disassembling the
computer.
• The internal heat of the computer is
3 emitted through these holes.
Fan vents • If the vents are blocked the computer
4 4
may overheat. Avoid blocking the
1 1
vents as this may be dangerous.
• Provides power to the computer
► Type B
when not connected to an AC
adapter.
1 1 Internal battery • To remove or replace the internal
2 battery, take it to a Samsung Service
Center. You will be charged for this
service.
Speaker • Sound is emitted from the speakers.
3

4 4 If the bottom of the computer is replaced, the model

1 1 name, serial number, and some logos will no longer be
present. For more information, contact the Samsung
Service Center to request assistance.

9
Getting started

Turning the computer on and off 3 The computer turns on automatically when the LCD panel is
opened.
Fully charge the battery using the AC adapter before using
the computer for the first time. If the computer does not turn on automatically, press the
Power button.

Turning the computer on

1 Before turning on the computer, check that the battery is
charged and charge it if necessary.

2 Open the LCD panel.

Set the device not to automatically turn on the computer

when the LCD panel is opened.
1. Select the Start button ( ) → Samsung Settings.
2. Select System → Auto booting → Off.

10
Getting started

About Windows Activation Turning the computer off

When you turn the computer on for the first time, the Windows
activation screen appears. 1 Select the Start button ( ).
Follow the activation procedures according to the instructions on
the screen to use the computer.
2 Select → Shut down.
The computer’s date and time may be incorrect when you turn it
on for the first time. They may also be incorrect if the battery has
been fully discharged or removed. To set the date and time, go
to the desktop taskbar and right-click the clock area. Then, select
Adjust date/time and set the current date and time.

• Save all data before turning off the computer.

• Since the procedures to turn the computer off may
differ depending on the installed operating system,
turn the computer off according to the procedures for
the purchased operating system.

11
Getting started

Unlocking the screen Windows

To unlock the lock screen, do one of the following: Microsoft Windows is an operating system that is used to control a
• Mouse: Click the lock screen. computer.
• Keyboard: Press any key. • Images and available features may differ depending on
• Touchpad: Tap the touchpad. the model and operating system.
• This manual is designed for Windows 10 and content
If the account has a password, enter the password to log in after
unlocking the screen. may differ depending on the OS version.
• The image displayed on the desktop screen may differ
between models and OS versions.

Configuring the Windows Settings

You can configure the basic system settings, such as installing
or uninstalling apps and managing accounts, on the Windows
Settings screen.
Select the Start button ( )→ .
Then, select an option you want to change after the Windows
Settings screen appears.
You can also configure the settings from the Control Panel
like previous OS versions. Select the Start button ( ) →
Windows System → Control Panel.

12
Getting started

• You can enable or disable push notifications for

Action Center
applications. You can also set personalized hot keys
The Windows 10 action center allows you to receive system to appear in the action center by selecting the Start
notifications, such as updates, and push notifications, such as button ( ) → → System → Notifications &
emails and SNS updates. You can also adjust settings conveniently. actions.
For example, you can select wireless network options or adjust the
• Select Expand or Collapse to expand or minimize the
volume and screen brightness via hot keys in the action center.
action center menu and select the feature you want to
use.
Checking notifications

1 Select on the taskbar.

2 When the action center panel appears, select a message to
check it.

13
Basics
Keyboard
Enter text or access computer functions with the keyboard.

• Images and available features may differ depending on the model and operating system.
• The keyboard layout may differ depending on the country.

Using hot keys • Press the Fn Lock key and a hot key.

To use keyboard hot keys, do one of the following:

• Press and hold the Fn key and press a hot key.
→
+
When the Fn Lock key is on, hot keys are activated without
pressing the Fn key.

14
Basics

Hot key functions Key/Icon Description

• Hide a selected window by decreasing its
Key/Icon Description F10
brightness and opacity.
• Samsung Settings: Launch the Samsung • Blocking recording feature: Limit the use of
F1
Settings application. F11 the camera and the microphone to prevent
F2 • Screen brightness control: Adjust the recording.
F3 brightness of the display. F12 • Wi-Fi network: Turn the Wi-Fi feature on or off.
• LCD/External monitor: Switch between the Fn + • Right-click: Perform the right-click function.
LCD and an external display device when an
F4
external display device is connected to the If the hot keys do not work properly, install the Samsung
computer. Settings application.
• Touchpad: Turn the touchpad function on or
F5
off.
F6 • Mute: Mute or unmute the audio.
F7
• Volume Control: Adjust the volume level.
F8
F9 • Turn the LCD on or off.

15
Basics

Touchpad Clicking
Tap the touchpad or press the left touchpad button.
Use the touchpad to move the cursor or select an item. The left
and right buttons of the touchpad act the same as the left and
right buttons of a mouse. Tap

• Use the touchpad only with fingers. The touchpad will or Click
not recognize actions of other objects.
• Images and the touchpad layout may differ depending
on the model.

Basic touchpad functions

Double-clicking
Moving Double-tap the touchpad or press the left touchpad button twice.
To move the cursor, move a finger on the touchpad.
Tap-tap
or Click-click

16
Basics

Right-clicking Gesture functions

This function enables right-clicking.
To right-click an item, press the right touchpad button. Swiping
To scroll up, down, left or right to a desired location, swipe with
two fingers on the touchpad.

Click

or

Dragging
To move an icon or an app tile to a desired location, press and hold
it and then drag it to the target position with the left touchpad
button pressed.

Move
Press and hold the
left touchpad button

17
Basics

Pinching Configuring touchpad gestures

To zoom in, spread two fingers apart while viewing a website, Configure touchpad gestures to use the touchpad more efficiently.
map, or image. Pinch to zoom out. Select the Start button ( )→ → Devices → Touchpad →
desired options.
Some options in the touchpad settings may not be
available depending on the model.

Touchpad lock
Press and hold the Fn key and press the F5 key to lock the
touchpad.

18
Basics

External display Connecting to a display

Connecting the computer to an external display device can be The method for connecting to an external display may
useful for presentations or when watching a movie. The cables differ depending on cable types.
required to connect an external display are sold separately. The
computer supports HDMI cables. 1 Connect the cable to the corresponding port of the computer.
2 Connect the other end of the cable to the HDMI port of the
external display.

HDMI port HDMI port

HDMI cable

Check the available ports on the display device to ensure

that it is compatible with the computer.

19
Basics

3 Connect the power cord to the external display. 6 Select a mode.

4 Turn on the display and change its display mode to one that PC screen only
supports an external input. Show the screen on the computer monitor only.
Duplicate
5 Press and hold the Fn key and press the F4 key. Show the screen on both the computer and the
external display.
Extend
Extend the screen to the external display.
Second screen only
Show the screen on the external display only.

You can select the dual view (extend) mode.

Select the Start button ( ) → → System → Display,
and then select Detect on the Multiple displays option.

20
Basics

Wired LAN Wired LAN

To access the Internet at home, set up an account with an Internet 1 Connect a LAN cable to the LAN port on the computer.
service provider (ISP). To purchase Internet service and a modem,
contact a local ISP. 2 Select the Start button ( ) → → Network & Internet →
• Some features or procedures may differ depending on Ethernet → Change adapter options.
the model.
• These descriptions are written for Windows 10, so some
figures and descriptions may differ from your operating
system. Since the procedures for other Windows
operating systems are similar, use the computer
referring to these descriptions.

3 Right-click Ethernet and select Properties. The LAN device

name may differ depending on the computer’s network
device.

21
Basics

4 Select Internet Protocol Version 4 (TCP/IPv4) from the 5 Configure the IP settings.
list below This connection uses the following items →
• When using DHCP, select Obtain an IP address
Properties.
automatically.
• The Network Component name may differ depending on • When not using DHCP, contact the network administrator
the operating system. for the IP address. To use a static IP address, select Use the
following IP address and set the IP address manually.

6 Select OK to save the settings.

• To add a network item such as a client, service, or protocol,

select Install... under the list of network items.

22
Basics

Wake on LAN (WOL) feature 4 Restart the computer.

Activate the system remotely from sleep mode when a signal, • If the computer wakes up from sleep mode inadvertently,
such as a magic packet command, is received via a wired LAN. disable the Wake on LAN feature.
• This feature may not work while using other power saving
1 Select the Start button ( ) → → Network & Internet → features. To disable other sleep functions, select the Start
Ethernet → Change adapter options. button ( ) → → System → Power & sleep.
• When connected to a 100 Mbps/1 Gbps wired LAN, a
message appears informing the user of connection to
a 10 Mbps/100 Mbps wired LAN when the computer
wakes from sleep mode. This happens because
restoring the network takes about 3 seconds. When the
network is restored, the computer will be connected to
the 100 Mbps/1 Gbps LAN.
• When the system is running on battery power, it may
take a few seconds for the connection to be established
when connecting a LAN cable. This is the result of
power saving features designed to reduce battery
consumption.
2 Right-click Ethernet and select Properties. • When the system is running on battery power, the
speed of a wired LAN is decreased automatically
3 Select Configure… → Power Management → Allow this to reduce battery consumption. In this case, a
device to wake the computer → OK. 1 Gbps/100 Mbps LAN would function at the speed of a
100 Mbps/10 Mbps connection.

23
Basics

Wireless LAN Connecting to a Wi-Fi network

Connect the computer to a wireless network to use the Internet. 1 On the taskbar, select .
The descriptions below are for computer models with
a Wireless LAN card or device. A Wireless LAN device is
optional. The pictures in this manual may differ from the
AP List
actual product depending on the wireless LAN device
model.

About Access Point (AP)

An Access Point (AP) is a network device that bridges wired
and wireless LANs and corresponds to a wireless hub in a wired
network. Multiple devices can be connected to an AP.

24
Basics

2 Select a network from the list of detected wireless networks Deactivating the Wi-Fi feature
and select Connect automatically → Connect.
When you are not using the Wi-Fi feature, turn it off to save battery
power.

1 Select on the taskbar.

2 Select Wi-Fi. The Wi-Fi feature is deactivated.

3 Enter a password, if necessary, and select Next.

Once the computer has been connected to a wireless
network, it will attempt to connect to it automatically when
it is available. If you require a network password, contact the Airplane mode
system administrator. This disables all wireless functions on your computer. You can use
only non-network services.
To activate Airplane mode, on the taskbar, select → Airplane
mode.

25
Basics

Using the security slot

You can secure the computer by connecting a lock and cable to
the security slot.
Tie the lock and cable to a fixed object and install the other end of
the cable to the security slot.

To use this feature, you must purchase a lock and cable

(sold separately). Your product may differ from the one
shown above. For more information, refer to your lock’s
manual.

26
Applications
Using applications
• Images and features may differ depending on the
model and the application version.
• Some applications may not be supported depending
on the model.
• Applications that are provided by Samsung can be
installed from Samsung Update.
• Third-party software related services
For descriptions about and service requests for
third-party applications, please contact the relevant
manufacturer. Some troubleshooting actions in
response to service requests may not work depending
on the application manufacturer.

27
Applications

Samsung Settings Menu Description

System • Set system settings.
Samsung Settings, a Samsung-integrated settings application,
offers various settings functions. Power management • Set power-related settings.
Network • Set network functions and settings.
Images and features may differ depending on the model
and the application version. Display • Set display color and video HDR.
Audio • Set sound settings.
1 Select the Start button ( ) → Samsung Settings. Quick settings
• Manage the quick settings displayed
on the taskbar.
2 Select an option to configure the corresponding function. About • View the application version.

28
Applications

Samsung Security 3 Select the Inactive switch, and enter your password, then
select OK.
Create a privacy folder to hide private files on your computer
from other users. Also, you can set the various privacy protection 4 Select Select Folder and select a folder as the privacy folder.
feature such as the secret screen feature or blocking recording The folder will be changed to the privacy folder.
feature.
Features may differ depending on the model and the Activating the privacy folder
application version.
1 Press and hold the key and press the F12 key.
Alternatively, select the Start button ( ) → Samsung →
Using the privacy folder Samsung Security → Privacy Folder and select the Inactive
Set a folder as the privacy folder and hide private files in your switch.
computer from other users. To set the privacy folder, you need a
password set up for Windows. 2 Enter the password and select OK.
Setting the privacy folder 3 Check the privacy folder in the File Explorer. You can save or
move files into the privacy folder.
1 Select the Start button ( ) → Samsung → Samsung
Security.

2 Select Privacy Folder → Create Windows password.

Follow the on-screen instructions to create a password.
If you have already set a Windows password, this step will
not appear.

29
Applications

Deactivating the privacy folder 3 Select a secret screen effect and drag the adjustment bar to
set the opacity or darkness level.
Press and hold the key and press the F12 key to hide the
privacy folder. • Dark Screen Effect: Make the window black.
Alternatively, select the Start button ( ) → Samsung → • Opacity Effect: Make the window transparent.
Samsung Security → Privacy Folder and select the Active switch.
The privacy folder will not appear in the File Explorer. Using the secret screen
If the Fn Lock key turns on, the hot key of the privacy Press and hold the key and press the F11 key to enable the
folder may not work. Press the hot key and use the feature secret screen.
when the Fn Lock key turns off. • The secret screen feature may not be available
depending on the program in use.
• If the Fn Lock key turns on, the hot key of the secret
Setting the secret screen
screen may not work. Press the hot key and use the
When you work with your private information or open a window feature when the Fn Lock key turns off.
you wish to keep private, create a secret window to prevent an
invasion of your privacy.
Using the block recording
1 Select the Start button ( ) → Samsung → Samsung
If your computer is hacked, the block recording feature prevents
Security.
the use of the camera and the microphone. You can protect your

2 Select Secret Screen. computer system and your privacy safely.

Select the Start button ( ) → Samsung → Samsung Security →
Block Recording and then select the switch to turn on the block
recording feature.

30
Applications

Samsung Update 3 Select Update all. Or, select Install or Update of the item to
be updated.
Install and update Samsung applications and drivers on the The items will be updated.
computer easily and conveniently. This application enables the
user to search for or download the BIOS, drivers, and applications
over the Internet. Keep the computer performing better and more
stably with Samsung Update.
• To check for available updates, the computer must be
connected to the Internet.
• Only applications that have been installed with this
application can be updated.
• Images and features may differ depending on the
model and the application version.

1 Select the Start button ( ) → Samsung Update.

2 Read and agree to the User Agreement.
This step appears only when the application runs for the first
time.

31
Applications

Online Support (S Service) 2 Select Online Support (S Service) on the main page.
Enter the Contents and select Request.
A service associate can resolve any problems you have with your
computer using the online chat and remote control program. You Online Support (S Service)
can receive the help when you are having trouble using Samsung
software.
You can access the online service for free for a certain period of
time after purchasing your computer.
• Online Support (S Service) may not be offered or its
version may be different depending on the model you
are using.
• If Online Support (S Service) is not installed, select the
Start button ( ) → Microsoft Store ( ) and, search
for S Service to download it.

1 Select the Start button ( ) → Online Support (S Service).

3 You can speak to a service associate to resolve your
computer’s problems.
Waiting times may vary depending on the network and
number of waiting customers.

32
Applications

Samsung PC Help (Self-help Using Samsung PC Help

application) 1 On a smartphone, tap Samsung PC Help.
Use Samsung PC Help to access help-related content for
Samsung computers from a smartphone.
2 On the Samsung PC Help main screen, select a menu to
display the available content.
Watch the Samsung PC Help videos to become familiar with new
functions or to find solutions to problems. • You may incur additional charges when you access
content.
For more information, visit www.samsungpchelp.com. • When you register your computer in the Settings
menu, you can view its information on the Samsung PC
Help app.
Installing Samsung PC Help
1 On a smartphone, tap Play Store and search for Samsung PC
Help.

2 Tap INSTALL → ACCEPT to complete the setup.

33
Applications

Samsung PC Cleaner
You can check the apps, services, and disk usage information of
your computer with Samsung PC Cleaner. It also maintains the
system performance by removing unnecessary programs and files.
Select the Start button ( ) → Samsung PC Cleaner.

34
Settings & Upgrade Controlling brightness using the taskbar
On the taskbar, select → . You can adjust the level of
brightness.

LCD brightness
Adjust the LCD brightness to reduce eye strain and save power.

Controlling brightness using the keyboard

• To dim the LCD screen, press and hold the Fn key and press
the F2 key.
The LCD screen is automatically set to the brightest
+ level when the AC adapter is connected. The LCD screen
automatically becomes dimmer when the AC adapter is
disconnected.

• To brighten the LCD screen, press and hold the Fn key and
press the F3 key.

35
Settings & Upgrade

Changing display mode 2 Select Display → Display Color, and then select an option.
Select the optimal screen settings based on your activity. • Auto mode: Optimizes the screen automatically for the
currently running program.
Some options may not be available depending on the
model. • Dynamic: Makes scenes more vivid and clear.
• Standard: Appropriate for normal environments and
1 Select the Start button ( ) → Samsung Settings. convenient for most situations.
• Photo Editing: Appropriate for viewing photos.
• Reading: Appropriate for reading documents.

36
Settings & Upgrade

Volume • To mute or unmute the volume, press and hold the Fn key and
press the F6 key.
Adjust the system volume or sound volume when playing music
or video. +

Controlling volume using the keyboard

• To turn down the volume, press and hold the Fn key and press
the F7 key.
Controlling volume using the taskbar
+
1 Select on the taskbar.
2 Drag the adjustment bar to the desired volume.
• To turn up the volume, press and hold the Fn key and press
the F8 key.

+
Volume adjustment bar

37
Settings & Upgrade

BIOS (Setup utility) Entering the BIOS screen

Define a boot password, change the boot priority, or configure the 1 Turn on the computer.
installed chipsets.
• Incorrect settings may cause the system to malfunction 2 Before the Samsung logo appears, press the F2 key several
or crash. times.
• The BIOS setup screens, menus, and items may appear • If the computer is password-protected, press the F2 key
differently depending on the model and BIOS version. several times before the password screen appears.
• BIOS setup functions are subject to upgrades. • If the password screen or the Windows start screen
appears, restart the computer and try again.

38
Settings & Upgrade

The BIOS screen Number Name

The BIOS setup screen appears as shown below. • Setup items
You can change BIOS settings using the keyboard or mouse. • Setup tools
–– Help: View the help for BIOS set up.
–– Default: Return to the default settings.
–– Restore: Cancel changes.
–– Save: Save settings.
–– Exit: Exit BIOS setup.
• Help
• Setup menu
–– SysInfo: View the basic specifications of the
computer.
–– Advanced: Configure the chipsets and
additional functions.
–– Security: Configure security functions.
–– Boot: Configure peripherals and boot-
related settings.

The BIOS setup screen appears only in English.

39
Settings & Upgrade

Boot password Setting passwords

Setting a password with the BIOS enhances protection against There are three password settings available: Supervisor Password,
viruses and hacking attacks. User Password, and HDD Password.
• Do not forget your password or expose it to others. • Supervisor Password (low security level): This password is
• If you forget the Supervisor Password or HDD required when turning on the computer or entering the BIOS
setup.
Password, request assistance from the Samsung
Service Center. In this case, a service fee will be charged. • User Password (low security level): This password is required
• If you forget the User Password, disable the Supervisor to enter the BIOS setup. This password will be deactivated
automatically if the Supervisor Password is disabled.
Password, and the User Password is also automatically
disabled. • HDD Password (high security level): This password is required
to access the hard disk drive (HDD) from another computer.
This password may not be supported, depending on the
model.

40
Settings & Upgrade

Setting a boot password 5 Enter a password and select Ok.

The password can be up to 20 characters.
1 Turn on the computer.
6 Enter the password again to confirm it and select Ok.
2 Before the Samsung logo appears, press the F2 key several
times. 7 Select Save → Ok to save and restart.
3 Access the Security menu. • To enable the Password On Boot option, set a
Supervisor Password and enter the password when
4 Select a password type (Supervisor Password, User starting up the computer.
Password, or HDD Password). • To change the HDD Password after setting it, restart
the computer.
If you cannot select an item or the HDD Password Frozen
message appears, turn off the computer and turn it on again. • For some models, if the password entered message
Then, press the F2 key several times before the Samsung logo appears in the Setup Notice window, select Ok to
appears to enter the BIOS setup screen. complete the setup.

41
Settings & Upgrade

Removing a password Boot priority

1 Turn on the computer. Change the boot priority from the BIOS setup.

2 Before the Samsung logo appears, press the F2 key several 1 Turn on the computer.
times.
2 Before the Samsung logo appears, press the F2 key several
times.
3 Access the Security menu.
4 Select a password type (Supervisor Password, User 3 Access the Boot menu.
Password, or HDD Password).
4 Select Boot Device Priority.
5 Enter the current password and select Ok. 5 Select an option menu to open the list.
6 Without entering any characters, select Ok → Ok. 6 Select an option.
7 Select Save → Ok to save and restart. 7 Select Save → Ok to save and restart.
For some models, to cancel the password, select Cancel in Select Exit → Ok to restart without saving the changes.
the Setup Notice window.

42
Settings & Upgrade

Using the Battery Calibration Function 3 Select Advanced → Smart Battery Calibration.
When charging/discharging the battery repeatedly for a short
time only, the battery usage time may be reduced by the
difference between the actual battery charge and the remaining
Touch Pad Mouse On

charge display. USB Charge In Sleep Mode

USB S3 Wake-up
Off
Off
BIOS Adaptive Brightness On

In this case, the actual battery charge and the remaining charge Smart Battery Calibration >

display will be the same by discharging the battery completely

using the Battery Calibration function, and then recharging it
again.
The screen images and terms may differ from the actual Aptio Setup Utility - Copy (C) XXXX American Megatrends, Inc.

product depending on the computer model and driver

version. 4 The Battery Calibration function is activated and the battery is
forcefully discharged. To stop the operation, press the Esc key.
1 Disconnect the AC power adapter after turning off the This operation requires 3–5 hours depending on the battery
computer. capacity and the remaining battery charge.

2 Turn the computer back on, and press the F2 key to enter the
Setup screen.

43
Settings & Upgrade

Battery Charging the battery

Fully charge the battery using the AC adapter before using the 1 Connect the power cable to the AC adapter.
computer for the first time.
• Use only Samsung-approved AC adapters, batteries, 2 Connect the AC adapter to the DC jack of the computer.
and cables. Unapproved adapters or cables can cause
the battery to explode or damage the computer.
• Incorrectly connecting the charger may cause serious
damage to the computer.
• This computer is equipped with an internal battery.
The battery is not user-serviceable or user-replaceable.
• To safely remove or replace the battery, take the device
to a Samsung Service Center. You will be charged for
this service.
• You can use the computer while it is charging, but
the battery charging time may increase. If the battery
temperature rises too much, the charging may stop as a
safety measure.
To restore the battery power after cutting it, connect the 3 Plug the power cable into an electric socket.
AC adapter.

44
Settings & Upgrade

4 When the battery is fully charged, disconnect the AC adapter Saving battery power
from the computer.
On the taskbar, select → Battery saver.
5 Unplug it from the electric socket. Battery saver mode is activated.

Do not allow the adapter to make contact with your skin Battery saver mode is disabled when the AC adapter is
for a long time. A low-temperature burn may result. connected.

Battery status Battery usage time

Move the cursor over the battery icon on the taskbar to view the Batteries are replaceable items and over time the battery’s
current battery charge. capacity to hold a charge and its power level is reduced. If a
battery can only hold its charge for half of the time that it could
when new, it is recommended to purchase a new, replacement
battery.

Viewing the current battery charge when the Checking battery life instruction messages
computer is turned off When the battery has expired, an instruction message may appear
on the screen. To prevent the computer from losing data and to
Connect or disconnect the AC adapter from the computer to view
use the computer safely, follow the on-screen instructions.
the current battery charge when the computer is turned off.

10:00
2013/7/1

45
Settings & Upgrade

When battery expiration is imminent

Batteries are consumable parts and the remaining battery life is
currently low. Continued use may result in charge or discharge
failures. Whether or not batteries can be used is determined
based on safety evaluations. Please replace it with a new battery
(genuine) to prevent data loss and ensure safe usage.

When the battery has expired

Batteries are consumable parts and the current battery cannot be
used as the battery life has expired. Please replace it with a new
battery (genuine) to prevent data loss and ensure safe usage.
Whether or not batteries can be used is determined based on
safety evaluations. To prevent data loss while replacing batteries,
please be sure to save your work first.
Instruction messages related to battery life are displayed
properly when the Samsung Settings application is
installed on your computer. The messages may vary
depending on the model and software version.

46
Troubleshooting
• The Samsung Recovery application may not be
provided in models with less than 64 GB of storage.
For models with less than 64 GB of storage, recover the
computer to the factory default settings by reinstalling
Windows.
Samsung Recovery • Some functions may differ or may be unavailable
depending on the version. Refer to the application’s
When a problem occurs with the computer, it is easy to restore help information.
the computer back to the factory default settings by using the
• The Samsung Recovery application (Recovery/Backup)
Samsung Recovery application (Recovery/Backup). It is also
possible to restore the computer to a previously backed up point. is not available when using CD/DVD drives.
Back up important data regularly before a problem occurs with • Recovering the computer erases the data or
the computer. applications saved after a backup point. Therefore, back
up important data regularly before a problem occurs
with the computer.
• When you launch the application for the first time, read
and accept the Terms and Conditions when they display
on the screen.

47
Troubleshooting

Recovering to factory default 2 Select Computer factory reset → Start factory reset.
You can restore the computer to its factory default settings. If Follow the on-screen instructions to complete the recovery to
necessary, back up important data to an external storage device its initial status.
before restoring the system. See Backing up data.

1 When the computer starts Windows:

Select the Start button ( ) → Samsung Recovery.

When the computer does not start Windows:

Turn on the computer and press the F4 key several times
before the Samsung logo appears.

48
Troubleshooting

Backing up data 2 Select a drive to save the backed up data → Start backup.
Back up important data to an alternate internal drive or an • When backing up to an external storage device, connect
external storage device regularly to prevent data loss. the device to the computer and then select the external
drive.
Backing up the current system
3 Follow the on-screen instructions to complete the backup.
You can back up the factory default system or current system to an
alternate internal drive or an external storage device. Backing up user data
1 Select the Start button ( ) → Samsung Recovery → Back You can back up data files and folders.
up computer.
1 Turn on the computer and press the F4 key several times.
2 Select Back up user data.
3 Select the files or folders to back up and choose a storage
device to save the data to and then select Start backup.
• The backed up folders or files can be saved only on an
external storage device. Connect an external storage
device to your computer first and then select the external
drive.

4 Follow the on-screen instructions to complete the backup.

49
Troubleshooting

Recovering after a backup 4 Select Restore of the data you want to recover → Start
restore.
Select a backup point saved on an alternate internal drive or an
external storage device to recover the computer to that point.

1 When backing up to an external storage device, connect the

device to the computer.

2 Select the Start button ( ) → Samsung Recovery.

3 Select Backup and restore management.

5 Follow the on-screen instructions to complete data recovery.

50
Troubleshooting

Copying the drive (making a disk image) 4 Select a disk to be copied → Start copy.
To replace the drive, move the data to the new drive by making a The data on the disk is copied to the new disk.
disk image. The new drive must be large enough to hold the data
from the current drive.
Purchase an external hard drive connector separately to connect
the new drive to the computer.
When Windows is installed on a non-user replaceable disk,
such as an eMMC, you cannot copy the drive.

1 Connect the new drive to the computer with an external hard

drive connector.

2 Select the Start button ( ) → Samsung Recovery.

3 Select Create a factory state disk or Create a disk copy.

51
Troubleshooting

Windows recovery function Q&A

If the Samsung Recovery application is not supported by the When experiencing problems with the computer, try these
computer, reinstall Windows using the recovery function of solutions.
Windows.
Reinstalling Windows will erase all data saved on the Windows
computer. Back up application and personal data to an
external storage device before reinstalling Windows. How can I uninstall an application?

1 Select the Start button ( )→ → Update & Security → 1 Select the Start button ( )→ → Apps → Apps &
Recovery. features.

2 Select Reset this PC → Get started. 2 On the list, select an app to delete, and then select Uninstall.
3 Select Keep my files or Remove everything.
After the system is recovered, select the Start button
( ) → Samsung Update to install the required Samsung
applications.

52
Troubleshooting

Samsung Recovery Why is the capacity representation of the hard disk

drive (HDD) in Windows different from the product
What is a Recovery Area? specifications?
The computer has an additional partition for restoring data or The capacity of the storage device (HDD or SSD) of the
saving backup files (only for models with the Samsung Recovery manufacturer is calculated assuming that 1 KB = 1,000 Bytes.
application). This partition is called a Recovery Area and it However, the operating system (Windows) calculates the storage
includes a recovery image comprised of the operating system and device capacity assuming that 1 KB = 1,024 Bytes, and therefore
applications. the capacity representation of the HDD in Windows is smaller than
the actual capacity. The capacity representation in Windows may
be smaller than the actual capacity because some applications
occupy a certain area of the HDD outside of Windows.

For models with the Samsung Recovery application, the HDD

capacity representation in Windows may be smaller than the
actual capacity because the Samsung Recovery application
uses a hidden area of 5–20 GB of the HDD to save the recovery
image, and that hidden area is not counted towards the total
size available to Windows. The size of the Samsung Recovery
application varies by model.

53
Troubleshooting

What is a recovery image? Miscellaneous

This refers to the operating system, drivers, and software that are
converted to a data image. It is required to recover the computer The camera and the microphone are not working.
and is embedded in the computer’s HDD. However, this is not How do I turn them on again?
provided for storage devices where the capacity is less than 64 GB,
When recording protect mode is activated, the camera and
due to their small capacities.
microphone will not work.

How can I restore a computer that does not have the Select the Start button ( ) → Samsung → Samsung Security →
Block Recording and tap the switch to turn the features off.
Samsung Recovery application?
Restore the computer with the recovery function provided by The computer does not turn on automatically when
Windows. Refer to the Recover Functionality item in the help for the LCD panel is opened.
more details.
To turn on the computer, the LCD panel should be opened greater
than a certain angle.
The angle may differ depending on the model.
If the computer LED does not turn on automatically, press the
Power button.

54
Appendix
• Optional components may not be provided or different
components may be provided depending on the
model.
• The system specifications are subject to change without
notice.
Product specifications • The Storage device capacity of a computer in which
The system specifications may differ depending on the derived Samsung Recovery is installed, is smaller than the
model. For detailed system specifications, refer to the product product specification.
catalog. • For some models, it is not possible to add storage or
add or upgrade memory due to the computer’s design.
Item Specification To replace the storage or memory, contact the Samsung
• Temperature: - 5–40 °C for storage, Service Center. You will be charged for this service.
Operating 10–35 °C when operating • The amount of memory that Windows can use may be
environment • Humidity: 5 –90 % for storage, smaller than the actual amount of memory available.
20–80 % when operating
• Input: 100–240 VAC, 50–60 Hz
AC/DC rating • Output: 1 9 VDC/2.1 A,
19 VDC/3.16 A
• 19 VDC/2.1 A (40 W),
PC rating
19 VDC/3.16 A (60 W)

55
Appendix

Ergonomic tips • Use an adjustable chair with firm, comfortable support.

• Adjust the height of your chair so that thighs are horizontal to
Maintaining the proper posture during computer use is very the floor and feet are flat on the floor.
important to prevent physical injury. Improper or prolonged • The back of the chair should support the lower back. Adjust
keyboard use may result in repetitive strain injury. Viewing the the backrest to fit your body properly.
monitor screen for extended periods of time may result in eye
• Sit back fully in your chair and straighten the back and neck.
strain. Therefore, please follow these guidelines carefully when
Avoid leaning forward or craning your neck toward the
setting up and using the computer.
computer screen.
• Avoid using the computer while lying down or on your lap.
Back and neck If the computer’s temperature increases, there is a danger of
burn injury.
• The instructions in this manual have been prepared
so that they can be applied to the range of needs of
general users. If the user is not included in the range,
the recommendations should be applied according to
the user’s needs.
• Images may differ from actual products.

56
Appendix

Arms and hands • When using the keyboard and touchpad, the shoulders
should be relaxed. The upper arm and forearm should form an
angle that is slightly greater than a right angle, with the wrist
and hand in almost a straight line.
• Use a light touch when typing or using the touchpad and
keep the hands and fingers relaxed. Avoid rolling the thumbs
under your palms or supporting the wrists on the desk while
typing.
• Use an external keyboard and mouse when using the
computer for long periods. When using an external keyboard
and mouse, position the devices at the same height as the
computer and within comfortable reach.

57
Appendix

Eye position and display illumination Hearing and volume control

cm
50

VOLUME

Check your volume!

• Ensure that the volume is not too loud before using the
• Position the screen at least 50 cm away from your eyes. headset or earpiece. Excessive exposure to loud sounds can
• Adjust the height of the screen so that its top edge is equal to cause hearing damage.
or just below the level of your eyes. • Always turn the volume down before plugging the earphones
• Avoid setting the screen’s brightness settings excessively high. into an audio source and use only the minimum volume
setting necessary to hear your conversation or music.
• Keep the screen clean.
• Avoid using headphones for long periods of time.
• If wearing glasses, clean them before using the computer.
• Default audio settings can be changed by software and driver
• When referring to printed content while typing, use a static
updates without your knowledge. Always recheck equalizer
paper holder to hold the paper at about the same height as
and volume settings before listening to audio.
the monitor.
• To prevent possible hearing damage, do not listen at high
volume levels for long periods.

58
Appendix

Operating conditions • If anyone related to you has experienced seizures or blackouts

while using a similar product, consult a physician before using
• Take at least a 10 minute break every hour. the computer.
• Avoid using the computer in dark locations. Use the computer • If you feel discomfort, such as a muscle spasm, or disoriented,
with as much ambient light as you would when reading a stop using the computer immediately and consult a physician.
book.
• To prevent eye strain, take frequent breaks while using the
• Indirect illumination is recommended. Use a curtain to computer.
prevent reflections and glare on the screen.
• While operating a computer and talking on the phone, use a Reduce the risk of repetitive motion injuries.
headset. Using the computer while holding a phone on your When you repetitively perform actions, such as pressing keys,
shoulder or with your neck may lead to muscle strain or injury. drawing characters on a touch screen with your fingers, or
• Keep frequently used items within reach. playing games, you may experience occasional discomfort in your
hands, neck, shoulders, or other parts of your body. When using
• Only use the computer within the temperature and humidity
your computer for extended periods, hold the computer with a
ranges specified in this manual.
relaxed grip, press the keys lightly, and take frequent breaks. If you
Use caution when exposed to flashing lights. continue to have discomfort during or after such use, stop using
the computer and consult a physician.
• While using your computer, leave some lights on in the room
and do not hold the screen too close to your eyes.
• Seizures or blackouts can occur when you are exposed to
flashing lights while watching videos or playing Flash-based
games for extended periods. If you feel any discomfort, stop
using the computer immediately.

59
Appendix

Powering your device • You must insert the power plug when the power indicator
light (LED) is lit green. If the plug is connected properly, the
power indicator light remains green.
Charging the battery on an airplane Otherwise, the power indicator light turns off. In this case,
disconnect the plug, verify that the power indicator light is
Power outlets may vary by airplane. Choose the connection
green and then reconnect the power plug.
method that fits your circumstances.
The power plug and auto adapter figures may differ from Power Indicator Light (LED)
the actual products. Center Holes

Using an AC power plug

220 V Power Plug 110 V Power Plug
Insert the power plug pins into the center of the power outlet.
• If the pins are not inserted into the centers of the holes, they Good Example O

will not be fully connected. In this case, reconnect the power

plug.

Wrong Example X

60
Appendix

Using an auto adapter Using an airplane charging converter

When a 12 VDC power supply is available a cigarette lighter socket Depending on the type of airplane you are traveling on, use the
will be provided. Use the optional auto adapter to use the 12 VDC auto adapter and charging converter. Insert the airplane power
power supply. input jack into the airplane’s power outlet.

1 Insert the cigarette lighter socket of the auto adapter into the 1 Connect the auto adapter’s DC plug to the computer.
cigarette lighter socket.
2 Connect the airplane charging converter (optional) to the
2 Connect the DC plug of the auto adapter to the power input auto adapter (optional).
port of the computer.
3 Insert the airplane power input jack into the power outlet.
Cigar socket of the airplane Power outlet of the airplane
Auto adapter
Auto adapter Charging converter
2
1

2
1 2 3
Cigar plug DC plug DC plug Cigar plug DC jack

61
Appendix

Safety precautions Power related

For your safety and security and to prevent damage, carefully read Handle the power cord with care.
the following safety instructions. This ’Safety precautions’ relate to • Do not touch with wet hands.
computer use. Some of the content may be not applicable to your
• Do not use a damaged power cord.
computer.
• Do not overload a multi-outlet or an extension cord beyond
• Since this is commonly applied to Samsung Computers,
the specified voltage/current capacity.
some pictures may differ from actual products.
• Firmly insert the power cable into the AC adapter.
• The product mentioned in this guide refers to all items
• Do not unplug the power cord by pulling on the cable.
supplied with the computer including the battery,
the AC adapter, and all other Samsung-provided • Unplug the wall-mount AC adapter (integrated plug and
accessories. power adapter) from the wall outlet while holding the body
and pulling it in the direction of the arrow.
Warning Failure to do so may result in electric shock or fire.

Failure to follow the instructions marked with this symbol may Connect the power cord to the AC adapter firmly.
result in physical injury or fatality. An improper connection may result in a fire.

Use the approved adapter or cable included in the product box.

If you use the unapproved adapter or cable, it cause the damage
or malfunction of the computer.

NP UM Rev 4.1

62
Appendix

Use only properly earthed electric sockets or extension cords. Battery usage related
Unearthed electric sockets or extension cords may cause electric
shock. Any connection to unearthed electric sockets or extension Use manufacturer-approved batteries, chargers, accessories,
cords may produce an electric field from a current leak. and supplies.
• Using generic batteries or chargers may shorten the life of
If water or other substances enters the product, disconnect your product or cause the computer to malfunction. They may
the power cable and contact a Samsung Service Center. For also cause a fire or cause the battery to explode.
notebook computers that are supplied with an optional
• Use only Samsung-approved battery and charger specifically
removable battery, disconnect the battery.
designed for your device. Incompatible battery and charger
Failure to do so may result in electric shock or fire due to the can cause serious injuries or damage to your device.
malfunction of the inner part.
• Samsung cannot be responsible for the user’s safety when
Do not let dust accumulate on the power cord or the electric using accessories or supplies that are not approved by
socket. Regularly wipe the power cord and the electric socket Samsung.
with a dry cloth.
Take care not to allow metal objects such as a key or clip to
Failure to do so may result in electric shock or fire. touch the battery terminal (metal parts).
Do not bend or damage the power cable or the AC adapter with This may cause excessive current and result in fire, burns, or
a heavy or sharp-edged object. damage to the battery.
A damaged cable or cord may result in electric shock or fire. If the computer or the computer battery leaks, emits strange
odors, or swells, immediately stop using the computer and
Keep the battery, AC adapter, and the power cord away from
contact a Samsung Service Center.
infants, children, and pets.
Failure to do so may result in an explosion or fire.
Failure to do so may result in electric shock or damage.

63
Appendix

Replace a run-down battery with a new, Samsung-approved Usage related

battery.
Do not use the computer on heated floors or electric pads, or
Dispose of worn-out batteries properly. on beds, blankets, or cushions that block the ventilation of the
• There is a danger of fire or explosion. computer.
• The battery disposal method may differ depending on A blocked vent causes the computer to overheat, resulting in an
your country and region. Dispose of the used battery in an explosion, fire, burns, or computer malfunction.
appropriate way.
Do not use the computer in hot or humid locations, such as a
When removing the real time clock (RTC) battery, keep it away bathroom, sauna, or inside a car during summer.
from infants and children. Failure to do so may result in computer malfunction or electric
If a child swallows the battery, the child may suffocate. If this shock.
happens, immediately contact a doctor. The computer can be used in locations with an ambient
temperature of 10 °C to 35 °C and a relative humidity of 20 % to
Do not throw or disassemble the battery and do not put it into
80 %RH.
water.
There is a danger of injury, fire or explosion. To avoid suffocation, keep the plastic bag away from infants and
children.
Charge the battery according to the instructions in the manual.
Putting a plastic bag over the head may result in suffocation.
Failure to do so may cause an explosion or fire.
Never heat the computer (or the battery) or put the computer
(or the battery) into a fire or microwaves.
Failure to do so may result in an explosion or fire.

64
Appendix

Before cleaning the computer, disconnect all the cables that are
connected to the computer. For notebook computers that are
Caution
supplied with an optional removable battery, disconnect the
Failure to follow instructions marked with this symbol may result
battery.
in minor physical injury or damage to the computer.
Failure to do so may result in electric shock or fire.
Installation related
Keep the computer away from water or liquid.
Water or liquid entering the computer may short-circuit the Do not block the ports (holes), vents, etc. of the product and do
computer, resulting in electric shock or fire. not insert objects.

If the computer is dropped or broken, disconnect the power Damage to a component within the computer may cause electric
cord and contact a Samsung Service Center. For notebook shock or fire.
computers that are supplied with an optional removable
When using the computer on its side, ensure the vents are clear
battery, disconnect the battery.
and facing upwards.
Using a broken computer may result in electric shock or fire.
Failure to do so, may cause the internal temperature of the
Do not touch the computer’s surface or the vents for extended computer to rise and the computer to malfunction or halt.
periods while the computer is on.
Keep the computer’s vents at least 15 cm away from walls and
Contact with the vent or the surface for extended periods may other objects.
result in low-temperature burns, such as redness on the skin.
Failure to do so may result in physical injury.
Do not carry your device in your back pockets.
• The device may be damaged, explode, or result in a fire if too
much pressure is applied to it.
• You may be injured if you are bumped or fall.

65
Appendix

Do not place or use the computer on slanted or vibrating Usage related

surfaces.
Do not use the pen for unintended purposes, such as poking
Failure to do so may result in computer malfunction or damage. the body like eyes or ears and do not put it in your mouth.
Do not place heavy objects on the product. Doing so may result in physical injury.
This may cause a problem with the computer. In addition, the Do not place a candle, light cigar, etc. over or on the product.
object may fall and cause injury or damage the computer.
There is a danger of fire.
Properly shut down, disconnect and secure the computer cables
Make sure to have the product tested by a safety service
before moving it.
engineer after repairing the product.
Failure to do so may damage the computer or cause someone to
Using a repaired product without testing it for safety may cause an
trip over a loose cable.
electric shock or fire.

In case of lightning, immediately turn the system off, disconnect

the power cord from the wall outlet and phone line from
modem.
There is a danger of electric shock or fire.

Connect only permitted devices to the connectors or ports of

the computer.
Failure to do so may result in an electric shock or fire.

66
Appendix

Close the LCD panel only after checking if the notebook Do not store your device near or in heaters, microwaves, hot
computer is turned off. cooking equipment, or high pressure containers.
The temperature may rise and it may cause deformation of the • The battery may leak.
product. • Your device may overheat and cause a fire.
Do not press the eject button while the CD-ROM drive is in Do not use damaged or illegally modified CDs.
operation.
There is a danger of damaging the product or personal injury.
You might lose data and the disc might be suddenly ejected and
could cause an injury. Do not insert the fingers into the ports (holes), card slot, or
vents.
Do not drop or hit the computer against anything.
There is a danger of injury or electric shock.
Failure to do so may result in physical injury or computer
malfunction. Use recommended computer cleansing solutions when
cleaning the product and only use the computer when it is
When handling computer parts, follow the instructions on the completely dry.
manual supplied with the parts.
Failure to do so may result in electric shock or fire.
Failure to do so may result in damage to the product.
You should not use a paper clip to perform an emergency
If the product emits smoke or there is a burning smell, disc ejection while the disc is in motion. Make sure to use the
disconnect the power plug from the wall outlet and contact a emergency disc eject method only when the Optical Disc Drive
Samsung Service Center immediately. For notebook computers has stopped.
that are supplied with an optional removable battery,
There is a danger of injury.
disconnect the battery.
There is a danger of fire.

67
Appendix

Do not place your face close to the Optical Disc Drive tray when Do not use your computer in a hospital or on an aircraft that can
it is operating. be interfered with by radio frequency.
There is a danger of injury due to an abrupt ejection. • Avoid using your computer within a 15 cm range of a
pacemaker, if possible, as your computer can interfere with
Do not use the product if it is cracked or broken. the pacemaker.
Broken glass or acrylic could cause injury to your hands and face. • To minimize possible interference with a pacemaker, use your
Take the device to a Samsung Service Center to have it repaired. computer only on the side of your body that is opposite the
pacemaker.
When using wireless communication (LAN, Bluetooth, etc.)
always follow applicable instructions. For example, airlines and • If you use medical equipment, contact the equipment
hospitals have strict requirements. manufacturer before using your computer to determine
whether or not the equipment will be affected by radio
Avoid exposing a drive to magnetic fields. Security devices frequencies emitted by the computer.
with magnetic fields include airport walk-through devices • When in a hospital, turn off your computer and follow all
and security wands. The airport security devices that check hospital regulations. Radio frequencies emitted from the
carry-on luggage, such as conveyor belts, use X-rays instead of computer may affect medical equipment.
magnetism and will not damage a drive.

Keep the computer away from magnetic material.

• Magnetic materials may cause computer malfunction or cause
the battery to discharge.
• To avoid damaging the computer or magnetic stripe cards,
such as credit cards, keep magnetic stripe cards away from the
computer.

68
Appendix

Upgrade Related Shut down the computer and disconnect all cables before
disassembling the computer. For notebook computers that are
Do not attempt to upgrade the computer, unless you are supplied with an optional removable battery, disconnect the
qualified. Otherwise, contact a Samsung Service Center or an battery.
authorized technician. Failure to do so may cause electric shock.

When you upgrade permitted devices, according to the manual, Make sure to close the computer cover before connecting the
follow the specified instructions in the manual to upgrade power after a reassembly.
them. Do not disassemble any other parts by yourself. There is a danger of electric shock if your body touches an internal
Failure to do so may result in computer malfunction, electric part.
shock, or fire.
Never disassemble or repair the product by yourself.
Take care when touching the product or parts. There is a danger of accident. Use authorized Samsung Service
The computer may be damaged or you may be injured. Center.

Do not disassemble the power supply unit in any circumstances. To connect a device that is not manufactured or authorized
Failure to do so may result in electric shock, fire, or an explosion. by Samsung, enquire at a Samsung Service Center before
connecting the device.
There is a danger of damaging the product.

69
Appendix

Storage and movement related Cautions on preventing data loss (hard disk
management)
Do not store the computer in an enclosed space, such as a
computer bag, while it is running. Take care not to damage the data on a storage device.
Failure to do so may result in fire. Completely shut down the • Subjecting the device to physical impacts may result in data
computer before putting the computer into an enclosed space. loss.
• The data may be lost when the computer is turned off or reset
When carrying the notebook computer with other items,
such as the adapter, mouse, books etc., take care not to press by a power failure while the storage device is operating.
anything against the notebook computer. • The data may be lost and irrecoverable due to a computer
If a heavy object is pressed against the notebook computer, a virus.
white spot or stain may appear on the LCD. • The data may be lost if the power is turned off while running
an application.
Do not operate or look at the computer while driving a vehicle. • Samsung is not liable for any loss of data on the storage
There is a danger of a traffic accident. Please concentrate on device.
driving.
To prevent data loss due to damage to the hard disk drive,
For long periods of inactivity or storage, discharge the battery please back up the data frequently.
and separate it from the computer (for external or removable
battery types).

70
Appendix

LCD bad pixels

Samsung observes strict specifications regarding the quality

and reliability of the LCD. However, there is a small chance that
a few pixels may be bad. A large number of bad pixels can cause
problems with the display, but a small number of bad pixels
does not generally affect computer performance.
Samsung’s quality standards for bad pixels are as follows:
• Bright dot: 2 or fewer
• Black dot: 4 or fewer
• Combination (bright and dark): 4 or fewer

Clean the LCD screen with a soft cloth dampened with

computer cleansing detergent.
Do not use excessive force. Doing so may damage the LCD screen.

71
Appendix

Important safety information Setting up the system

• Read and follow all instructions marked on the product and
in the documentation before operating the system. Retain all
Safety instructions safety and operating instructions for future use.
The system is designed and tested to meet the latest standards for • Do not use this product near water or a heat source such as a
safety of information technology equipment. However, to ensure radiator.
safe use of this product, it is important that the safety instructions • Set up the system on a stable work surface.
marked on the product and in the documentation are followed.
• The product should be operated only with the type of power
Always follow these instructions to help guard against source indicated on the rating label.
personal injury and damage to the system.
• Ensure that the electrical outlet to power the equipment is
easily accessible in case of fire or short circuit.
• If the computer has a voltage selector switch, make sure that
the switch is in the proper position for your area.
• Openings in the computer case are provided for ventilation.
Do not block or cover these openings. Make sure you provide
adequate space, at least 6 inches (15 cm), around the system
for ventilation when setting up your work area. Never insert
objects of any kind into the computer ventilation openings.

72
Appendix

• Ensure that the fan vents on the bottom of the casing are Care during use
clear at all times. Do not place the computer on a soft surface,
• Do not walk on the power cord or allow anything to rest on it.
doing so will block the bottom vents.
• When using an extension cord with this system, make sure • Do not spill anything on the computer or its components.
that the total power rating on the products plugged into the The best way to avoid spills is to not eat or drink near the
extension cord does not exceed the extension cord power computer or its components.
rating. • Some products have a replaceable CMOS battery on the
• For Notebooks with glossy display bezels the user should system board. There is a danger of explosion if the CMOS
consider the placement of the Notebook as the bezel may battery is replaced incorrectly. Replace the battery with the
cause reflections from surrounding light and bright surfaces. same or equivalent type recommended by the manufacturer.
Dispose of batteries according to the manufacturers
instructions. If the CMOS battery requires replacement ensure
that a qualified technician performs the task.
• When the computer is turned off, a small amount of electrical
current still flows through the computer.
To avoid electrical shock, always unplug all power cables,
remove the battery and modem cables from the wall outlets
before cleaning the system.

73
Appendix

• Unplug the system from the wall outlet and contact a Operating instructions
Samsung Service Center if:
–– The power cord or plug is damaged. 1 When installing and operating devices please refer to safety
requirements in the user manual.
–– Liquid has been spilled into the computer.
–– The computer does not operate properly when the operating 2 Devices can be used only with the equipment specified in the
instructions are followed. technical specifications of the devices.
–– The computer was dropped or the casing is damaged.
–– The computer performance changes.
3 If any smell of burning or smoke is detected from the
computer the unit should be switched off and the battery
removed. The unit should be checked by a qualified
technician before reuse.

4 Service and repair of devices should be carried out by

authorized service centers.

5 Do not allow the portable computer to operate with the base

resting directly on exposed skin for extended periods of time.
The surface temperature of the base will rise during normal
operation (particularly when AC Power is present). Allowing
sustained contact with exposed skin can cause discomfort or
eventually a burn.

74
Appendix

Replacement parts and Battery disposal

accessories Do not put rechargeable batteries or products powered by
non-removable rechargeable batteries in the garbage.
Use only replacement parts and accessories recommended by
Contact the Samsung Service Center for information on how to
manufacturer.
dispose of batteries that you cannot use or recharge any longer.
To reduce the risk of fire, use only No. 26 AWG or larger Follow all local regulations when disposing of old batteries.
telecommunications line cord.
THERE IS RISK OF EXPLOSION IF BATTERY IS REPLACED BY
Do not use this product in areas classified as hazardous. AN INCORRECT TYPE.
Such areas include patient care areas of medical and DISPOSE OF USED BATTERIES ACCORDING TO THE
dental facilities, oxygen rich environments, or industrial INSTRUCTIONS.
areas.

75
Appendix

• Laser Safety Note: Use of controls or adjustments or

Laser safety
performance of procedures other than those specified
All systems equipped with CD or DVD drives comply with the in this manual may result in hazardous radiation
appropriate safety standards, including IEC 60825-1. The laser exposure. To prevent exposure to laser beams, do not
devices in these components are classified as “Class 1 Laser try to open the enclosure of a CD or DVD drive.
Products” under a US Department of Health and Human Services
• Class 1M laser radiation when operating part is open.
(DHHS) Radiation Performance Standard. Should the unit ever
Do not view directly with optical instruments.
need servicing, contact an authorized service location.
• Class 3B invisible laser radiation when open.
Avoid exposure to the beam.

Connecting and disconnecting the AC

adapter
The socket-outlet shall be installed near the equipment and shall
be easily accessible.
Do not unplug the power cord by pulling the cable only.

76
Appendix

Power cord requirements General requirements

The power cord set (all plug, cable and AC adapter plug) you The requirements listed below are applicable to all countries:
received with your computer meets the requirements for use in • All power cord sets must be approved by an acceptable
the country where you purchased your equipment. accredited agency responsible for evaluation in the country
Power cord sets for use in other countries must meet the where the power cord set will be used.
requirements of the country where you use the computer. For • The power cord set must have a minimum current capacity
more information on power cord set requirements, contact your of 7A and a nominal voltage rating of 125 or 250 volts AC, as
authorized dealer, reseller, or service provider. required by each country’s power system (USA only).
• The appliance coupler must meet the mechanical
configuration of an EN 60 320/IEC 320 Standard Sheet C7
(or C5) connector, for mating with appliance inlet on the
computer.

77
Appendix

Regulatory compliance The RF field strength of the wireless device or devices that may
be embedded in the notebook are well below all international
statements RF exposure limits as known at this time. Because the wireless
devices (which may be embedded into the notebook) emit less
energy than is allowed in radio frequency safety standards and
Wireless guidance recommendations, manufacturer believes these devices are safe
(If fitted with 2.4 G band or 5 G band) for use. Regardless of the power levels, care should be taken to
minimize human contact during normal operation.
Low power, Radio LAN type devices (radio frequency (RF) wireless
communication devices), operating in the 2.4 GHz/5 GHz Band, Some circumstances require restrictions on wireless devices.
may be present (embedded) in the notebook system. The Examples of common restrictions are listed on the next page:
following section is a general overview of considerations while
operating a wireless device.
Additional limitations, cautions, and concerns for specific
countries are listed in the specific country sections (or country
group sections). The wireless devices in the system are only
qualified for use in the countries identified by the Radio Approval
Marks on the system rating label. If the country you will be using
the wireless device in, is not listed, please contact your local Radio
Approval agency for requirements. Wireless devices are closely
regulated and use may not be allowed.

78
Appendix

• Radio frequency wireless communication can interfere • Every country has different restrictions on the use of
with equipment on commercial aircraft. Current wireless devices. Since your system is equipped with
aviation regulations require wireless devices to be a wireless device, when traveling between countries
turned off while traveling in an airplane. with your system, check with the local Radio Approval
802.11ABGN (also known as wireless Ethernet or Wi-Fi) authorities prior to any move or trip for any restrictions
and Bluetooth communication devices are examples of on the use of a wireless device in the destination
devices that provide wireless communication. country.
• In environments where the risk of interference to other • If the system came equipped with an internal
devices or services is harmful or perceived as harmful, embedded wireless device, do not operate the wireless
the option to use a wireless device may be restricted device unless all covers and shields are in place and the
or eliminated. Airports, Hospitals, and Oxygen or system is fully assembled.
flammable gas laden atmospheres are limited examples • Wireless devices are not user serviceable. Do not modify
where use of wireless devices may be restricted or them in any way. Modification to a wireless device will
eliminated. When in environments where you are void the authorization to use it. Please contact the
uncertain of the sanction to use wireless devices, ask manufacturer for service.
the applicable authority for authorization prior to use or
• Only use drivers approved for country in which the
turning on the wireless device.
device will be used. See the manufacturer System
Restoration Kit, or contact the manufacturer’s technical
support for additional information.

79
Appendix

United States of America Explosive Device Proximity Warning

Do not operate a portable transmitter (such as a wireless
USA and Canada Safety Requirements and Notices network device) near unshielded blasting caps or in
an explosive environment unless the device has been
Do not touch or move antenna while the unit is transmitting or modified to be qualified for such use.
receiving.
Use On Aircraft Caution
Do not hold any component containing the radio such that the
antenna is very close to touching any exposed parts of the body, Regulations of the FCC and FAA prohibit airborne
especially the face or eyes, while transmitting. operation of radio-frequency wireless devices because
their signals could interfere with critical aircraft
Do not operate the radio or attempt to transmit data unless the
instruments.
antenna is connected; if not, the radio may be damaged.

Use in specific environments: Other wireless devices

The use of wireless devices in hazardous locations is limited by the Safety notices for other devices in the wireless network:
constraints posed by the safety directors of such environments. Refer to the documentation supplied with wireless Ethernet
The use of wireless devices on airplanes is governed by the Federal adapters or other devices in the wireless network.
Aviation Administration (FAA).
The use of wireless devices in hospitals is restricted to the limits
set forth by each hospital.

80
Appendix

The Part 15 radio device operates on a non-interference This equipment has been tested and found to comply
basis with other devices operating at this frequency. Any with the limits for a Class B digital device pursuant to Part
changes or modification to said product not expressly 15 of the FCC Rules. These limits are designed to provide
approved by Intel could void the user’s authority to reasonable protection against harmful interference in a
operate this device. residential installation. This equipment generates, uses,
and can radiate radio frequency energy. If not installed
Unintentional emitter per FCC Part 15 and used in accordance with the instructions, it may
cause harmful interference. If this equipment does cause
Responsible Party – U.S. Contact Information harmful interference to radio or television reception,
which can be determined by turning the equipment
Samsung Electronics America, Inc. off and on, the user is encouraged to try to correct the
85 Challenger Road. interference by one or more of the following measures:
Ridgefield Park, NJ 07660 • Reorient or relocate the receiving antenna.
Phone: 1-800-SAMSUNG (726-7864) • Increase the separation between the equipment and
receiver.
This device complies with Part 15 of the FCC Rules. Operation is
• Connect the equipment into an outlet on a circuit
subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any different from that to which the receiver is connected.
interference received, including interference that may cause • Consult the dealer or an experienced radio/TV
undesired operation. technician for help.

81
Appendix

If necessary, the user should consult the dealer or an experienced Intentional emitter per FCC Part 15
radio/television technician for additional suggestions. The user
(If fitted with 2.4 G band or 5 G band)
may find the following booklet helpful: “Something About
Interference.” Low power, Radio LAN type devices (radio frequency (RF) wireless
communication devices), operating in the 2.4 GHz/5 GHz Band,
This is available at FCC local regional offices. Our company is not
may be present (embedded) in the notebook system. This section
responsible for any radio or television interference caused by
is only applicable if these devices are present. Refer to the system
unauthorized modifications of this equipment or the substitution
label to verify the presence of wireless devices.
or attachment of connecting cables and equipment other than
those specified by our company. The correction will be the Wireless devices that may be in the system are only qualified for
responsibility of the user. Use only shielded data cables with this use in the United States of America if an FCC ID number is on the
system. system label.
This device is restricted to indoor use due to its operation in the
5.15 to 5.25 GHz frequency range. FCC requires this product to be
used indoors for the frequency range 5.15 to 5.25 GHz to reduce
the potential for harmful interference to co-channel Mobile
Satellite systems. High power radars are allocated as primary users
of the 5.25 to 5.35 GHz and 5.65 to 5.85 GHz bands. These radar
stations can cause interference with and/or damage this device.

82
Appendix

Operation of this device is subject to the following two conditions: Health and safety information
(1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including Exposure to Radio Frequency (RF) Signals
interference that may cause undesired operation of the device. Certification Information
Wireless devices are not user serviceable. Do not modify
This product can contain an embedded radio transmitter and
them in any way.
receiver. It is designed and manufactured not to exceed the
Modification to a wireless device will void the exposure limits for radio frequency (RF) energy set by the Federal
authorization to use it. Contact manufacturer for service. Communications Commission (FCC) of the U.S. government. These
FCC exposure limits are derived from the recommendations of two
expert organizations, the National Council on Radiation Protection
and Measurement (NCRP) and the Institute of Electrical and
Electronics Engineers (IEEE). In both cases, the recommendations
were developed by scientific and engineering experts drawn from
industry, government, and academia after extensive reviews of the
scientific literature related to the biological effects of RF energy.
Before a new model is available for sale to the public, it must be
certified to the FCC that it does not exceed the exposure limit
established by the FCC. Evaluation per each model is performed
in positions and locations (e.g. at the bottom on the body) as
required by the FCC.

83
Appendix

For body worn operation, this model meets the FCC RF exposure For corresponding model only
guidelines when used with Samsung accessory designated for this The Specific Absorption Rate (SAR) is a measure of the rate of
product. Non-compliance with the above restrictions may result in absorption of RF energy by the human body expressed in units
violation of FCC RF exposure guidelines. of watts per kilogram (W/kg). The FCC wireless devices to comply
RF exposure or SAR information can be viewed on-line at with a safety limit of 1.6 watts per kilogram (1.6 W/kg).
www.fcc.gov/oet/ea/fccid/. This site uses this product FCC ID SAR level of this device while operating can be well below the
number on the outside of the product. Sometimes it may be maximum value. This is because the device is designed to operate
necessary to remove the battery pack to find number. Once at multiple power levels so as to use only the power required to
you have the FCC ID number for a particular product, follow the reach the network. In general, the closer you are to a wireless base
instructions on the website and it should provide RF exposure station antenna, the lower the power output.
information or values for typical or maximum SAR for particular
product.

84
Appendix

Manufacturer information RTC caution

CAUTION: Danger of explosion if battery is incorrectly replaced.
Samsung Electronics Co., Ltd.
Replace only with the same or equivalent type recommended
129, Samsung-Ro, Yeongtong-Gu, Suwon-City, Gyeonggi-Do, by the manufacturer. Discard used batteries according to the
443-742, Korea Manufacturer’s instruction.

Samsung Electronics Suzhou Computer Co., Ltd.

No. 198, Fangzhou Road, Suzhou Industrial Park, Jiangsu Province,
215021, China
Tel: +86-0512-6253-8988
For the web or the phone number of the Samsung Service Center,
see the Warranty or contact the retailer where you purchased your
product.

85
Appendix

WEEE symbol information Household users should contact either the retailer where
they purchased this product, or their local government office,
for details of where and how they can take these items for
Correct disposal of this product (Waste Electrical & environmentally safe recycling.
Electronic Equipment)
Business users should contact their supplier and check the terms
(Applicable in countries with separate collection and conditions of the purchase contract. This product and its
systems) electronic accessories should not be mixed with other commercial
wastes for disposal.
This marking on the product, accessories or literature indicates
that the product and its electronic accessories (for example, For information on Samsung’s environmental commitments
charger, headset, USB cable) should not be disposed of with other and product specific regulatory obligations e.g. REACH visit:
household waste at the end of their working life. samsung.com/uk/aboutsamsung/samsungelectronics/
corporatecitizenship/data_corner.html
To prevent possible harm to the environment or human health
from uncontrolled waste disposal, please separate these items
from other types of waste and recycle them responsibly to India only
promote the sustainable reuse of material resources. For more information on safe disposal and recycling visit our
website www.samsung.com/in or contact our Helpline numbers -
18002668282, 180030008282.
This product is RoHS compliant.

86
Appendix

Correct disposal of batteries in this product USA only

This Perchlorate warning applies only to primary CR (Manganese
(Applicable in countries with separate collection
Dioxide) Lithium coin cells in the product sold or distributed ONLY
systems)
in California USA.
This marking on the battery, manual or packaging indicates that “Perchlorate Material- special handling may apply, see
the batteries in this product should not be disposed of with other www.dtsc.ca.gov/hazardouswaste/perchlorate.”
household waste at the end of their working life. Where marked, Dispose unwanted electronics through an approved recycler.
the chemical symbols Hg, Cd or Pb indicate that the battery To find the nearest recycling location, go to our website:
contains mercury, cadmium or lead above the reference levels www.samsung.com/recycling or call, 1-800-SAMSUNG.
in EC Directive 2006/66. If batteries are not properly disposed
For battery recycling go to call2recycle.org; or call 1-800-822-8837.
of, these substances can cause harm to human health or the
environment.
To protect natural resources and to promote material re-use,
please separate batteries from other types of waste and recycle
them through your local, free battery return system.

87
Appendix

Samsung package Take-Back

program
In partnering with select recyclers, Samsung offers packaging
take-back at no cost to you.
Simply call the following number for the locations nearest you.
CRT Processing, LLC
(877) 278-0799
Kathy Severson – Logistics contact
Dispose unwanted electronics through an approved recycler.
To find the nearest recycling location, go to our website:
www.samsung.com/recycling or call, 1-800-SAMSUNG.

88
Some content may differ from the computer depending on the region, service provider, software version, or computer model, and is
subject to change without prior notice.

www.samsung.com English. 05/2019. Rev. 1.1