Huawei HG659

Home Router for NBN™ HFC

Quick Setup Guide

1. Setup for NBN™ HFC Broadband (Cable)
Headline 2. Powering On Your Modem
Headline
Power Socket 1 2
 lease wait for a confirmation email
P Switch your modem on using the power button located on
from us that your NBN™ HFC service is NBN™ HFC Gateway the side. By default, your broadband settings should configure
active before getting started. NBN Connection Box automatically once your NBN™ service is active and your
modem is powered on for 15 minutes.
1. Connect the Power port on the back
of your modem to your power socket. 1. The Internet light on the front of your modem should be
solid green.
2. Using the Ethernet cable supplied,
connect the blue WAN port on the 2. The VoIP light on the front of your modem should be solid
back of the modem to the UNI-D1 Telephone green if you have an active VoIP phone service and a handset
port on your NBN™ Connection Box connected to the modem. See section 4 of this guide for
(note that some boxes may have one more details.
yellow LAN port to plug into instead).
PC
3. If you wish to use your VoIP phone Wall Outlet
If the internet light is off
service, connect your phone handset
to the Phone1 port on the back of Check if you received an email from us advising that your
your modem. service is ACTIVE.

4. U
 sing an additional Ethernet cable,
1 3 4 2 - If you have, please check section 6 of this guide to configure
you can connect your computer the settings manually.
to any of the 4 LAN ports on the
- If you haven’t received the email, your NBN™ connection
back of your modem. Alternatively,
is not ACTIVE yet. Please check your last email from us for
follow the steps later in this guide
advice on your connection appointment. It will include a
to connect WiFi devices such as
reference number in case you need to call with any concerns.
computers, tablets and smartphones.
3. WiFi (Wireless) Setup 4. VoIP Phone Setup
Headline
Your modem’s WiFi has been pre-configured. By default, your VoIP phone service should
You’ll find the WiFi network name (SSID) and set up automatically once your NBN™ and
password (WLAN Key) printed on a sticker on VoIP services are active and your modem is
the back of your modem. online.
All you have to do is plug a handset into the Phone1 port on
1. Make sure that WiFi is enabled on your computer, tablet, the back of your modem.
smartphone or other WiFi device.
If you can’t use your VoIP phone service after setting up,
2. View the list of available WiFi networks on your WiFi device please use the contact details in section 8 of this guide to
and select the network called WiFi-XXXX (XXXX will be 4 call our Support Team for assistance.
random alphanumeric characters).

3. Enter the WiFi password (security key) exactly as printed on Porting your existing phone number to VoIP?
the sticker on the back of your modem. If you’ve asked us to convert your existing phone number
Note: You may notice there are two WiFi networks present. to a VoIP service, please allow up to 7 days after your NBN™
You may connect to either of these, however most devices service is active for this porting process to complete. We’ll
will only be compatible with the 2.4GHz network. See the send you an email to confirm when your VoIP service is
sticker on your modem for more network details. active and ready to use.
 SUPPORT INFORMATION

5. Modem Indicator Lights

Headline Headline
6. Manual setup
The following table lists how the indicator lights on the front of your modem may appear 1. On a computer or WiFi device that’s connected to your modem, open your web browser and go to http://192.168.1.1

and what they mean. 2. Log in with the default username and password, which are both admin. The Start Wizard should open. If it doesn’t, select
Home > Start Wizard.
Indicator Light Description Light Description
Power Steady green Your modem is powered on 3. Select Connect with user account and enter your credentials as provided in the email advising that your NBN™ HFC service is
active.
Steady green Your modem is connected to NBN™
WAN
Blinking green Your modem is connecting to NBN™
iiNet Westnet Internode
Off Your modem is not connected to the Internet
Internet account e.g. “username@iinet.net.au” e.g. “username@westnet.com.au” e.g. “username@internode.on.net”
Internet Steady green Your modem is connected to the Internet. No data is being transmitted
Password recovery iinet.net.au/password westnet.com.au/password internode.on.net/getmypassword
Blinking green Your modem is connected to the Internet. Data is being transmitted
Steady green Your modem has wireless enabled
WLAN
Blinking green Your modem has wireless enabled. Data is being transmitted wirelessly 4. Click Next. After connecting successfully, you may wish to customize your WiFi network by following the steps in the next
section of this guide.
Steady green Your VoIP phone service is ready
VoIP
Blinking green Your VoIP phone service is in use 5. If following these manual setup instructions doesn’t get you online, please use the details in section 8 of this guide to call
our Support Team for assistance.
LAN1~LAN4 Steady green The LAN port has device plugged in and turned on

Power WAN Internet WLAN VoIP LAN1 LAN2 LAN3 LAN4 USB
7. WiFi Customisation 8. Contact Support
1. After logging into the modem settings (see steps 1-2 on
previous page) you can customize your WiFi network details as
part of the Start Wizard, or by selecting Home Network > WLAN
Settings.

2. Your modem has 2 WiFi networks which share the same

password but broadcast on different frequencies. If your
device(s) can’t connect to the latest 5GHz network, use the
2.4GHz one.

3. The 2.4/5GHz SSIDs are the names of your WiFi networks. You iiNet Westnet Internode
can change these to anything you’d like so they’re easier to spot
in a list of WiFi networks to join. 13 22 58 1300 786 068 1300 788 233

4. If you’re in the Home Network settings (not the Start Wizard) support@iinet.net.au support@westnet.com.au support@internode.com.au
make sure Security mode is set to WPA-PSK+WPA2-PSK with iinet.net.au/support westnet.com.au/myhelp internode.on.net/support
TKIP+AES WPA encryption.
Available 24/7 Available 24/7 Mon-Sun 7AM-Midnight (ACST)
5. The password/WPA pre-shared key/WLAN Key is the password
for your WiFi networks. Change this to something that’s hard For operating hours during public For operating hours during public For operating hours during public
for others to guess but easy for you to remember. Make sure holidays visit iinet.net.au/contact holidays visit westnet.com.au/contact holidays visit internode.on.net/contact
you write down your new WiFi details, otherwise you may Account management Account management Account management
need to factory reset your modem if you forget them. toolbox3.iinet.net.au myaccount3.westnet.com.au internode.on.net/myinternode

6. Click Save. After changing your WiFi details, you may need to
reconnect your WiFi device(s) using the new name/password.
Notes Notes