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4/28/2020 Bug 29821399

Bug 29821399 : WHEN CHECKING THE "DO NOT SHOW AGAIN" BUTTON FOR SSO, ALL P6 WEB PAGES ARE BLANK

Bug Attributes

Type B - Defect Fixed in Product Version 19.7.0.0


2 - Severe Loss of
Severity Product Version 19.4
Service
74 - Closed,
289 - GENERIC
Status Code/Hardware fix Platform
(All Platforms)
verified
Created 23-May-2019 Platform Version NO DATA
Updated 14-Aug-2019 Base Bug N/A

Database
N/A Affects Platforms Generic
Version
Product Knowledge, Patches and
Oracle
Source Bugs related to this bug

Related Products

More Applications &


Line Family Oracle Primavera
Technologies
Enterprise Project 5579 - Primavera P6 Enterprise Project
Area Product
Management Portfolio Management

Hdr: 29821399 N/A WEB 19.4 GEN PRODID-5579 PORTID-289


Abstract: WHEN CHECKING THE "DO NOT SHOW AGAIN" BUTTON FOR SSO, ALL P6 WEB PAGES ARE BLANK (PROJECTS, RESOURCES, APPLICATION SETTINGS)

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DESCRIPTION OF PROBLEM:
ACTUAL BEHAVIOR
---------------
Blank screens in the web client when selecting the "Do Not Show Again" option
on the P6 Web log-in page for SSO.

EXPECTED BEHAVIOR
-----------------------
For the screens to display as expected even after selecting the "Do Not Show
Again" option on the log-in page for SSO.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Launch a web browser (IE Explorer, MS Edge, Google Chrome)
2. Open the P6 EPPM web site
3. Select Preferences, Resources, Projects or Application Settings
4. Get a blank, white screen

ADDITIONAL INFO:
Customer has used IE Edge, Firefox and Google Chrome and all browsers perform
in the same behavior

EXPECTED OUTCOME:
HTML5 should load as normal using the "Do Not Show Again" button for SSO

POTENTIAL WORKAROUNDS:
Customer can delete temporary internet files and leave the "Do Not Show
Again" button unchecked and all pages appear
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https://support.oracle.com/epmos/faces/BugDisplay?_adf.ctrl-state=16harvxuij_1162&id=29821399 1/2
4/28/2020 Bug 29821399

https://support.oracle.com/epmos/faces/BugDisplay?_adf.ctrl-state=16harvxuij_1162&id=29821399 2/2

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