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Employability Skills 2nd Sem Final-159

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Quality Control: Part of quality management focused on

fulfilling quality requirements.


Q
U Activities that are carried to ensure Quality requirements
A Quality Assurance: Part of quality management focused
L on providing confidence that quality requirements will be
I fulfilled.
T
Y Pre plan activities to assure and provide adequate
confidence to the customer
T Quality Improvement: Part of quality management
O focused on increasing the ability to fulfill quality
O requirements
L
The activities to enhance the quality in the process and
S
Product.
Continual Improvement: Recurring activity to increase
• It Empower Employees, "To establish responsibilities
the ability to fulfill requirement
and Decision Making authorities"
Effectiveness: Extent to which planned activities are
• It improves "Communication and Co-operation" within
realized and planned results achieved.
the organization
Efforts and performance realized to meet the planned
• It emphasizes on "Continual Improvement in all key
results.
process".
Process: Set of interrelated or interacting activities which
• This enables the organizations to retain current
transforms inputs into outputs.
customers attract new customers, increase market
share and enhance revenue growth. Product: Result of a process
• It provides Customers a high degree of Assurance Organization: Group of people with required resources
regarding the organization's Quality Management work as a team to achieve quality policy and its related
System. objectives.
• It increases Consistency in Project Execution due to Customer: One who receives the product. (Clients /
the use of the same processes across multiple Purchaser / End User)
projects.
Supplier: One who provides the product. (Vendor and
• It reduces the organization's reliance on "Heros" to Sub-contractor)
make projects a success because all employees are
Traceability: Ability to trace the history, application,
aware of the required quality practices.
location, of that which is under consideration.
• It reduces (or eliminates) the organization's
Non Conformity: Non-fulfillment of the requirement.
dependence on a few individuals for information
regarding critical process because such process are Corrective action: Action to eliminate the cause of a
formally documented. detected non-conformity.
• It reduces wastage of resources in rejection and rework Preventive action: Action to eliminate the cause of
of inferior quality products due to continuous potential non-conformity.
improvement of the process. Verification: Confirmation through the provision of
• This enables the organization to shift from a reactive objective evidence, that the specified requirements have
mode of operation (performing corrective action) to a been fulfilled.
proactive mode (performing preventive action). Validation: Confirmation through the provision of objective
• It drives the organization towards "zero defect to achieve evidence, that the requirements for specific intended use
business excellence" or application have been fulfilled.
Important Terms used in ISO Procedure: It defines the detail of the process
Quality Policy: Every organization should have a Quality Design and development: Design and development is
policy through which Overall intentions and direction of an a process (or a set of processes).
organization with respect to Quality shall be expressed Inspection: Its activity to check measure and evaluate
by the Top Management conformity
Quality Objective: Overall Quality goals set by the Vision: A long range of wish to view how organization
organization would be!

140 Employability Skills - (NSQF) Quality Tools : Theory 2.5.64

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