What Is Job Satisfaction ?

Employees should meet the performance criteria set by the
organization to ensure the quality of their work. To meet the standards

of organization, employees need a working environment that allows
them to work without problems and to performing upto the level of
their full potential.
What is job satisfaction ?

The collection of feelings and beliefs people have about their current
jobs.It is an An essential component for employee motivation and
encouragement towards better performance
Job Satisfaction is the essential component for employee motivation
and encouragement towards better performance .Many people have
defined job satisfaction over the years.
1. Hoppok & Spielgler (1938) defines job satisfaction as the
integrated set of physiological and environmental conditions that
encourage employees to admit that they are satisfied or happy
with their jobs .
2. Clark (1997) argue that if employees are not satisfied with the
task assigned to them, they are not certain about factors such as
their rights, working conditions are unsafe, supervisor is not giving
them respect and they are not considered in the decision making
process; resulting them to feel separate from the organization.
Furthermore, he highlighted that in current times, firms cannot
afford dissatisfied employees as they will not perform up to the
standards
So, it is beneficial for firms to provide flexible working environment to
employees where they feel their opinions are valued and they are a
part of the organization.
WORK ENVIRONMENT
The conditions in which a person or staff works, including things as
physical environment, degree of safety or danger, wages, working
hours, communication. The working environment consists of two
broader dimensions such as work and context. Work includes all the
different characteristics of the job like the way job is carried out and
completed, involving tasks, control on the job activities, and a sense
of achievement from work
Further they described the second dimension of job satisfaction
known as context that consist of the physical working conditions
and the social working conditions.
Spector (1997) observed that most businesses ignore the working
environment within their organization. According to him, working
environment consists of safety to employees, job security, good
relations with co-workers, recognition for good performance,
motivation for performing well and participation in the decision
making process of the firm.
Different factors within the working environment such as wages,
working hours, autonomy given to employees, organizational
structure and communication between employees & management
may affect job satisfaction.
Barney Arnetz (1999) argue that in organizations, can be observed
that mostly employees have problems with their supervisor who is
not giving them the respect they deserve. Supervisors also show
harsh behaviours to employees due to which they are not
comfortable to share good and innovative ideas.
Relationship between both
Herzberg
Herzberg et al. (1959) developed motivational model for job
satisfaction and through research he found that the job related factors
can be divided into two categories, Hygiene factors and motivation
factors.
Hygiene factors can not cause satisfaction but they can cause
dissatisfaction whereas motivational factors have long lasting effect as
they raise positive feelings towards job. In the absence of hygiene
factors (that are working conditions, supervision quality and level, the
company policy and administration, interpersonal relations, job
security, and salary) the employees chances of getting dissatisfied
increase the motivational factors (the nature of work, the sense of
achievement from their work, the recognition) helps employees to find
their worth. Further, this can increase motivational level of employees
which will ultimately raise internal happiness of employees and will
cause satisfaction.
Furthermore if proper attention is given towards interpersonal
relationships, recognition and supervision, the level of job satisfaction
would rise. Working condition is an important factor for job
satisfaction, and to improve satisfaction of employees working under
difficult working conditions, it is necessary for the management to
improve the working conditions. This will make them equally satisfied.
It is important that Human to human interactions and relations are
playing more dominant role in the overall job satisfaction rather than
money.
THE STUDY AND ITS PURPOSE

The purpose of the study is to study the relationship between
working environment and job satisfaction. The data is gathered
randomly from the employees of banks, telecommunication sector
and universities in the city of Quetta Pakistan, through survey
questionnaire.
Data WAS gathered from employees of banks, telecommunication
sector and universities.
From each sector, 70 respondents were chosen that allow us to get
210 responses from employees working in different institutions
The main aim of selecting employees from various fields is to get
opinion from a diverse group of people.
A 5-point Likert scale is used to evaluate answer ranging from not at
all satisfied, dissatisfied, neither, somewhat satisfied and completely
satisfied.
Questionnaire was made based on job satisfaction, top
management, esteem needs, relationship with co-workers.
THE RESULTS
The results of the study have shown a positive relationship between
working environment and job satisfaction. The employees working in
all three sectors (that are banking, university and
telecommunication) have agreed that working environment plays a
vital role in attaining job satisfaction.. Employees are becoming
concerned about the working environment which includes working
hours, job safety & security, relationship with co-worker, esteem
needs and top management as mentioned in this study
The result showed that working environment has positive impact on job
satisfaction therefore organizations must pay attention towards this
element of the job.
IT was concluded that job satisfaction has positive relationship with
opportunities provided to employees by the organization. Also it has
been represented that esteem needs also has a significant
relationship with the job satisfaction , where support and worker
involvement decreases the work stress it is helpful in increasing job
satisfaction and job performance. The study showed that top
management support is positively related to job satisfaction,
however relationship with co-workers doesn’t turn out to have
significant relationship with the job satisfaction.
It is of great importance that the organizations identify the needs of

their employees and satisfy them to ensure effective
accomplishment of its goals and objectives. Good working
environment increases employee loyalty, level of commitment,
efficiency & effectiveness, productivity, and also develops a sense of
ownership which ultimately increases organizational effectiveness
CONCLUSION
Working environment has a positive impact on the Job satisfaction of
employees. The benefits of providing a good working environment to
the employees are tremendous for both the organization and its
employees. Such working environments where employees are made
a part of the overall decision making process, being given flexible
working hours, , a team work approach and a supportive top
management have positive impact on the performance of
employees. This leads to high level of employee job satisfaction thus
making the employees more committed towards their business and
more motivated to work hard. That shows how satisfaction and
motivation are linked together.

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What Is Job Satisfaction ?

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Employees should meet the performance criteria set by the

organization to ensure the quality of their work. To meet the standards

What is job satisfaction ?

THE STUDY AND ITS PURPOSE

It is of great importance that the organizations identify the needs of

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