Quick Start Guide

MODELS: Escape 500 ANC

Product ID: SH040 Frequency Band: 2.402 – 2.480 GHz

Bluetooth ID: D036701 Maximum RF power: 8.5dBm

FCC ID: VLJ-SH040 Working temperature: 0oC – 45oC

IC: 4522A-SH040

1. At a Glance
1 2
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3 1. Left Ear cup
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2. Right Ear cup
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3. ANC on / off
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4. Volume Up/Next Track
8 5. Volume Down/Last Track
10 6. Micro USB Port
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7. LED Indicator
8. Microphone
9. Play / Pause / Power
10. AUX-IN

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 2. Charge

Fully charge before use. Any attempt to remove or replace your battery will damage your headset.

Wall charger not

included

• Charge: Before use, charge until the status light turns blue.

• When battery runs out, charge headphones for 1 second before using with included headphone
cable to continue listening.

3. Connect & Go

Turn Bluetooth on Turn headset on(charge before use)

Long press for 4 sec

On Status Light – Blue flash rapidly Go to your

Bluetooth setting and pair ‘Escape 500 ANC’

Note: The Battery should only be removed by a recycling facility. Any attempt to remove or
replace your battery will damage the product and void your warranty.

Caution: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.

DISPOSE OF USED PRODUCT PROPERLY.

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 4. Buttons Operation

Music
Play/Pause Press

Volume Down/Up Press - / +

Next Track Long press + for 2s
Previous Track Long press - for 2s
ANC on / off Slide ANC switch button
Calls
Answer/ end call Press

Reject a call/ Long Press - / + for 2s

Call waiting
Receive incoming call and end ongoing call Press

Mute during call Press - and +

Pair
Enter pairing mode (first time) Press and hold for 4s

Enter pairing mode Press and hold for 2s

Voice
Double Press
To issue a voice command during idle mode,
then say the command

5. LED Indicators

Charging Case (LED at the front)

Pairing Blue flash
Standby LED off
Charging Red steady
Fully charged Blue steady
Battery low Red flash

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 6. Hubble ConnectTM for VerveLifeTM

Download ‘Hubble Connect for VerveLife’ app for free at the App Store® or Google PlayTM (AndroidTM 4.4.4
or higher) to find more functions:

• Last connected location: Locate in a map where your earbuds were connected to your device last
time.

• Help: Get help and support.

• Update for more advanced functions to come

Note: Application feature may change over time, please download the latest version of the app to see all
current features supported.

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7. Safety Instructions

To avoid hearing damage, keep the volume at a moderate level. Avoid listening to music at loud volume
levels for prolonged periods of time as this may cause permanent hearing damage or hearing loss.
Don't use this product when it is unsafe to do so. For example, while operating a vehicle, cycling, crossing a
road, or any activity which requires your attention and ability to hear.

7. Help & more

• Get help: Visit www.motorolastore.com/support or visit www.verve.life for help videos, FAQ's and
more.

• Find accessories at: www.motorolastore.com or www.verve.life

Manufactured, distributed, or sold by Binatone Electronics International LTD., official licensee for this
product. MOTOROLA and the Stylized M logo are trademarks or registered trademarks of Motorola
Trademark Holdings, LLC. and are used under license. Apple logo is a trademark of Apple Inc., registered in
the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play and Android are
trademarks of Google Inc. All other trademarks are the property of their respective owners. © 2017
Motorola Mobility LLC. All rights reserved.

General information
Safety, Regulatory & Legal
If your product is not working properly, read this Quick Start Guide or the User’s
Guide of one of the models listed on page 1.
Contact Customer Service:
+44 (0) 844 557 0890 (UK only – Calls cost 7p per minute plus your telephone
company’s access charge.) +44 (0) 8187 62092 (ROI)
+1-888-331-3383 (US and Canada)
On the Web: www.motorolastore.com/support
Consumer Products and Accessories Limited Warranty (“Warranty”)
Thank you for purchasing this Motorola branded product manufactured under
license by Binatone Electronics International LTD (“BINATONE”).
What Does this Warranty Cover?

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Subject to the exclusions contained below, BINATONE warrants that this
Motorola branded product (“Product”) or certified accessory (“Accessory”) sold
for use with this product that it manufactured to be free from defects in
materials and workmanship under normal consumer usage for the period
outlined below. This Warranty is your exclusive warranty and is not transferable.
Who is covered?
This Warranty extends only to the first consumer purchaser, and is not
transferable.
What will BINATONE do?
BINATONE or its authorized distributor at its option and within a commercially
reasonable time, will at no charge repair or replace any Products or Accessories
that does not conform to this Warranty. We may use functionally equivalent
reconditioned / refurbished / pre-owned or new Products, Accessories or parts.
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED
WARRANTY, OTHERWISE THE REPAIR OR REPLACEMENT PROVIDED UNDER
THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE
CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS
OR IMPLIED. IN NO EVENT

SHALL MOTOROLA OR BINATONE BE LIABLE, WHETHER IN CONTRACT OR

TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE
PRICE OF THE PRODUCT OR ACCESSORY, OR FOR ANY INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE
OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR OTHER
FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR
INABILITY TO USE THE PRODUCTS OR ACCESSORIES TO THE FULL EXTENT
THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Some jurisdictions do not allow the limitation or exclusion of incidental or
consequential damages, or limitation on the length of an implied warranty, so
the above limitations or exclusions may not apply to you. This Warranty gives
you specific legal rights, and you may also have other rights that vary from one
jurisdiction to another.

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Consumer Products One (1) year from the date of the products
original purchase by the first consumer
purchaser of the product
Consumer Ninety (90) days from the date of the
Accessories accessories original purchase by the first
consumer purchaser of the product
Consumer The balance of the original warranty or for
Accessories that are Ninety (90) days from the date returned to the
Repaired or Replaced consumer, whichever is longer.

commercial purposes or subjecting the Product or Accessory to abnormal usage

or conditions; or (d) other acts which are not the fault of MOTOROLA or
BINATONE, are excluded from coverage.
Use of Non-Motorola branded Products and Accessories. Defects or damage that
result from the use of Non-Motorola branded or certified Products or
Accessories or other peripheral equipment are excluded from coverage.
Unauthorized Service or Modification. Defects or damages resulting from service,
testing, adjustment, installation, maintenance, alteration, or modification in any
way by someone other than MOTOROLA, BINATONE or its authorized service
centers, are excluded from coverage.
Altered Products. Products or Accessories with (a) serial numbers or date tags
that have been removed, altered or obliterated; (b) broken seals or that show
evidence of tampering; (c) mismatched board serial numbers; or (d)
nonconforming or non-Motorola branded housings, or parts, are excluded from
coverage. Communication Services. Defects, damages, or the failure of Products
or Accessories due to any communication service or signal you may subscribe to
or use with the Products or Accessories is excluded from coverage. How to
Obtain Warranty Service or Other Information? To obtain service or information,
please call: +44 (0) 844 557 0890 (UK only – Calls cost 7p per minute plus your
telephone company’s access charge.) +44 (0) 8187 62092 (ROI)
US and Canada 1-888-331-3383 On the Web: www.motorolastore.com/support You
will receive instructions on how to ship the Products or Accessories at your
expense and risk, to a BINATONE Authorized Repair Center. To obtain service,
you must include: (a) the Product or Accessory; (b) the original proof of
purchase (receipt) which includes the date, place and seller of the Product;(c) if

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a warranty card was included in your box, a completed warranty card showing
the serial number of the Product; (d) a written description of the problem; and,
most importantly; (e) your address and telephone number.

European Union Directives Conformance Statement

The following CE compliance information is applicable to Motorola products that
carry one of the following CE marks:
Hereby, Binatone declares that this product is in compliance with:
• The essential requirements and other relevant provisions of RED Directive
2014/53/EU
• All other relevant EU Directives
• The Declaration of Conformity can be obtained at
https://hubbleconnected.com/eu/eu-documents-of-conformity
FCC Notice to Users
The following statement applies to all products that bear the FCC logo and/or
FCC ID on the product label.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. See 47 CFR Sec. 15.105(b).
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment o and
on, the user is encouraged to try to correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit dierent from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference,

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and (2) this device must accept any interference received, including interference
that may cause

undesired operation. See 47 CFR Sec. 15.19(a)(3). Motorola has not approved
any changes or modications to this device by the user. Any changes or
modications could void the user’s authority to operate the equipment. See 47
CFR Sec. 15.21.
Industry Canada Notice to Users
This device complies with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions: (1) This device may not
cause interference and (2) This device must accept any interference, including
interference that may cause undesired operation of the device. See RSS-Gen,
Section 8.4. This device complies with ICES-003 requirements for Class B ITE
(Information Technology Equipment). CAN ICES-3 (B)/NMB-3(B)
This device meets the IC requirements.